Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB03 / 20TA03
Recall Date: Jan 17, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB02/20TA02/20LB01
Recall Date: Jan 13, 2020
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET19A
Recall Date: Jun 28, 2019
Consumer Complaints
183 ComplaintsToyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
After vehicle is driven for approximately 15 mins or more and then comes to a long stop at a red light or drive thru line (while transmission is in drive and foot is on the brake), idle drops to 500rpm and car starts shaking as if it's about to die. Issue has been ongoing for years even before the fuel pump recall fix was performed but didn't start until around 25 thousand miles. Issue isn't the AC compressor cycling, it is not the secondary/auxillary cooling fans engaging, no check engine lights, no other symptoms. If it gets worse, it could cause the vehicle to completely stall in traffic posing a safety hazard. Shifting the transmission to neutral or park stops the issue. Shifting into neutral and then back to drive temporarily corrects the issue but then it re-occurs after at least 30 seconds or more. Many other 2017 and 2018 Corolla owners have reported this issue as well online and nobody has found the cause.
Corrective Action:
After vehicle is driven for approximately 15 mins or more and then comes to a long stop at a red light or drive thru line (while transmission is in drive and foot is on the brake), idle drops to 500rpm and car starts shaking as if it's about to die. Issue has been ongoing for years even before the fuel pump recall fix was performed but didn't start until around 25 thousand miles. Issue isn't the AC compressor cycling, it is not the secondary/auxillary cooling fans engaging, no check engine lights, no other symptoms. If it gets worse, it could cause the vehicle to completely stall in traffic posing a safety hazard. Shifting the transmission to neutral or park stops the issue. Shifting into neutral and then back to drive temporarily corrects the issue but then it re-occurs after at least 30 seconds or more. Many other 2017 and 2018 Corolla owners have reported this issue as well online and nobody has found the cause.
Additional Notes:
After vehicle is driven for approximately 15 mins or more and then comes to a long stop at a red light or drive thru line (while transmission is in drive and foot is on the brake), idle drops to 500rpm and car starts shaking as if it's about to die. Issue has been ongoing for years even before the fuel pump recall fix was performed but didn't start until around 25 thousand miles. Issue isn't the AC compressor cycling, it is not the secondary/auxillary cooling fans engaging, no check engine lights, no other symptoms. If it gets worse, it could cause the vehicle to completely stall in traffic posing a safety hazard. Shifting the transmission to neutral or park stops the issue. Shifting into neutral and then back to drive temporarily corrects the issue but then it re-occurs after at least 30 seconds or more. Many other 2017 and 2018 Corolla owners have reported this issue as well online and nobody has found the cause.
Mfg Campaign: 11525302
Recall Date: Jun 4, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
After vehicle is driven for approximately 15 mins or more and then comes to a long stop at a red light or drive thru line (while transmission is in drive and foot is on the brake), idle drops to 500rpm and car starts shaking as if it's about to die. Issue has been ongoing for years even before the fuel pump recall fix was performed but didn't start until around 25 thousand miles. Issue isn't the AC compressor cycling, it is not the secondary/auxillary cooling fans engaging, no check engine lights, no other symptoms. If it gets worse, it could cause the vehicle to completely stall in traffic posing a safety hazard. Shifting the transmission to neutral or park stops the issue. Shifting into neutral and then back to drive temporarily corrects the issue but then it re-occurs after at least 30 seconds or more. Many other 2017 and 2018 Corolla owners have reported this issue as well online and nobody has found the cause.
Corrective Action:
After vehicle is driven for approximately 15 mins or more and then comes to a long stop at a red light or drive thru line (while transmission is in drive and foot is on the brake), idle drops to 500rpm and car starts shaking as if it's about to die. Issue has been ongoing for years even before the fuel pump recall fix was performed but didn't start until around 25 thousand miles. Issue isn't the AC compressor cycling, it is not the secondary/auxillary cooling fans engaging, no check engine lights, no other symptoms. If it gets worse, it could cause the vehicle to completely stall in traffic posing a safety hazard. Shifting the transmission to neutral or park stops the issue. Shifting into neutral and then back to drive temporarily corrects the issue but then it re-occurs after at least 30 seconds or more. Many other 2017 and 2018 Corolla owners have reported this issue as well online and nobody has found the cause.
Additional Notes:
After vehicle is driven for approximately 15 mins or more and then comes to a long stop at a red light or drive thru line (while transmission is in drive and foot is on the brake), idle drops to 500rpm and car starts shaking as if it's about to die. Issue has been ongoing for years even before the fuel pump recall fix was performed but didn't start until around 25 thousand miles. Issue isn't the AC compressor cycling, it is not the secondary/auxillary cooling fans engaging, no check engine lights, no other symptoms. If it gets worse, it could cause the vehicle to completely stall in traffic posing a safety hazard. Shifting the transmission to neutral or park stops the issue. Shifting into neutral and then back to drive temporarily corrects the issue but then it re-occurs after at least 30 seconds or more. Many other 2017 and 2018 Corolla owners have reported this issue as well online and nobody has found the cause.
Mfg Campaign: 11525302
Recall Date: Jun 4, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
After vehicle is driven for approximately 15 mins or more and then comes to a long stop at a red light or drive thru line (while transmission is in drive and foot is on the brake), idle drops to 500rpm and car starts shaking as if it's about to die. Issue has been ongoing for years even before the fuel pump recall fix was performed but didn't start until around 25 thousand miles. Issue isn't the AC compressor cycling, it is not the secondary/auxillary cooling fans engaging, no check engine lights, no other symptoms. If it gets worse, it could cause the vehicle to completely stall in traffic posing a safety hazard. Shifting the transmission to neutral or park stops the issue. Shifting into neutral and then back to drive temporarily corrects the issue but then it re-occurs after at least 30 seconds or more. Many other 2017 and 2018 Corolla owners have reported this issue as well online and nobody has found the cause.
Corrective Action:
After vehicle is driven for approximately 15 mins or more and then comes to a long stop at a red light or drive thru line (while transmission is in drive and foot is on the brake), idle drops to 500rpm and car starts shaking as if it's about to die. Issue has been ongoing for years even before the fuel pump recall fix was performed but didn't start until around 25 thousand miles. Issue isn't the AC compressor cycling, it is not the secondary/auxillary cooling fans engaging, no check engine lights, no other symptoms. If it gets worse, it could cause the vehicle to completely stall in traffic posing a safety hazard. Shifting the transmission to neutral or park stops the issue. Shifting into neutral and then back to drive temporarily corrects the issue but then it re-occurs after at least 30 seconds or more. Many other 2017 and 2018 Corolla owners have reported this issue as well online and nobody has found the cause.
Additional Notes:
After vehicle is driven for approximately 15 mins or more and then comes to a long stop at a red light or drive thru line (while transmission is in drive and foot is on the brake), idle drops to 500rpm and car starts shaking as if it's about to die. Issue has been ongoing for years even before the fuel pump recall fix was performed but didn't start until around 25 thousand miles. Issue isn't the AC compressor cycling, it is not the secondary/auxillary cooling fans engaging, no check engine lights, no other symptoms. If it gets worse, it could cause the vehicle to completely stall in traffic posing a safety hazard. Shifting the transmission to neutral or park stops the issue. Shifting into neutral and then back to drive temporarily corrects the issue but then it re-occurs after at least 30 seconds or more. Many other 2017 and 2018 Corolla owners have reported this issue as well online and nobody has found the cause.
Mfg Campaign: 11525302
Recall Date: Jun 4, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The car lost power completely and shut down. The first time this occurred was on the freeway 601 in traffic in September 2019. Took it to the dealer and nothing would show up as being defective. Dealer kept the vehicle for maybe a week and was about to return it back to us but a service manager decided to research the problem further because we told him that we did not feel safe as this could happen again in traffic. Service manager advised that the fuel pump would be replaced. A year later we read that a recall has been issued for a fuel pump issue, we called and were told that our VIN was not part of the recall. We were still concerned because we wanted to insure that the replacement fuel pump was not one being recalled. We contacted Toyota and a case # was issued. Nothing else could be done. The vehicle shut down again on July 2022 and Sept 2022 took it again to the dealer and nothing wrong shows on on their diagnostic machine. Vehicle shut down May 2023 and it is still not on a recall list. There are no warning lights alerting the car shut down is about to happen.
Corrective Action:
The car lost power completely and shut down. The first time this occurred was on the freeway 601 in traffic in September 2019. Took it to the dealer and nothing would show up as being defective. Dealer kept the vehicle for maybe a week and was about to return it back to us but a service manager decided to research the problem further because we told him that we did not feel safe as this could happen again in traffic. Service manager advised that the fuel pump would be replaced. A year later we read that a recall has been issued for a fuel pump issue, we called and were told that our VIN was not part of the recall. We were still concerned because we wanted to insure that the replacement fuel pump was not one being recalled. We contacted Toyota and a case # was issued. Nothing else could be done. The vehicle shut down again on July 2022 and Sept 2022 took it again to the dealer and nothing wrong shows on on their diagnostic machine. Vehicle shut down May 2023 and it is still not on a recall list. There are no warning lights alerting the car shut down is about to happen.
Additional Notes:
The car lost power completely and shut down. The first time this occurred was on the freeway 601 in traffic in September 2019. Took it to the dealer and nothing would show up as being defective. Dealer kept the vehicle for maybe a week and was about to return it back to us but a service manager decided to research the problem further because we told him that we did not feel safe as this could happen again in traffic. Service manager advised that the fuel pump would be replaced. A year later we read that a recall has been issued for a fuel pump issue, we called and were told that our VIN was not part of the recall. We were still concerned because we wanted to insure that the replacement fuel pump was not one being recalled. We contacted Toyota and a case # was issued. Nothing else could be done. The vehicle shut down again on July 2022 and Sept 2022 took it again to the dealer and nothing wrong shows on on their diagnostic machine. Vehicle shut down May 2023 and it is still not on a recall list. There are no warning lights alerting the car shut down is about to happen.
Mfg Campaign: 11524338
Recall Date: May 29, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Dashboard paint gets bubbles due to a lack of shielding which leads to covering/erasing the warning lights/signs on the dashboard. This may lead to a safety problem regarding the warning signs. The vehicle was inspected by the dealer and I was informed that the shielding behind the Dashboard is missing which led to the dashboard paint popping up.
Corrective Action:
Dashboard paint gets bubbles due to a lack of shielding which leads to covering/erasing the warning lights/signs on the dashboard. This may lead to a safety problem regarding the warning signs. The vehicle was inspected by the dealer and I was informed that the shielding behind the Dashboard is missing which led to the dashboard paint popping up.
Additional Notes:
Dashboard paint gets bubbles due to a lack of shielding which leads to covering/erasing the warning lights/signs on the dashboard. This may lead to a safety problem regarding the warning signs. The vehicle was inspected by the dealer and I was informed that the shielding behind the Dashboard is missing which led to the dashboard paint popping up.
Mfg Campaign: 11524012
Recall Date: May 26, 2023
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
The driver and passenger seat belts by the holder the retracts them back into the car. Each time the seat belt is released or retracted it begins to cut more.
Corrective Action:
The driver and passenger seat belts by the holder the retracts them back into the car. Each time the seat belt is released or retracted it begins to cut more.
Additional Notes:
The driver and passenger seat belts by the holder the retracts them back into the car. Each time the seat belt is released or retracted it begins to cut more.
Mfg Campaign: 11523472
Recall Date: May 23, 2023
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Check engine light on. Cruise control stopped working. Fuel cap tightened.
Corrective Action:
Check engine light on. Cruise control stopped working. Fuel cap tightened.
Additional Notes:
Check engine light on. Cruise control stopped working. Fuel cap tightened.
Mfg Campaign: 11520548
Recall Date: May 5, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Check engine light on. Cruise control stopped working. Fuel cap tightened.
Corrective Action:
Check engine light on. Cruise control stopped working. Fuel cap tightened.
Additional Notes:
Check engine light on. Cruise control stopped working. Fuel cap tightened.
Mfg Campaign: 11520548
Recall Date: May 5, 2023
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Check engine light on. Cruise control stopped working. Fuel cap tightened.
Corrective Action:
Check engine light on. Cruise control stopped working. Fuel cap tightened.
Additional Notes:
Check engine light on. Cruise control stopped working. Fuel cap tightened.
Mfg Campaign: 11520548
Recall Date: May 5, 2023
Toyota Motor Corporation
Defect Description:
STEERING:COLUMN
Potential Consequences:
The contact owns a 2018 Toyota Corolla. The contact stated while driving over a speed bump, the contact heard a ratting sound coming from the steering wheel. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the steering column needed to be replaced. The dealer was contacted and stated that the vehicle needed to be diagnosed at the dealer, and that the replacement steering column was out of stock nationwide. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall. No further assistance was provided. The failure mileage was 35,000.
Corrective Action:
The contact owns a 2018 Toyota Corolla. The contact stated while driving over a speed bump, the contact heard a ratting sound coming from the steering wheel. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the steering column needed to be replaced. The dealer was contacted and stated that the vehicle needed to be diagnosed at the dealer, and that the replacement steering column was out of stock nationwide. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall. No further assistance was provided. The failure mileage was 35,000.
Additional Notes:
The contact owns a 2018 Toyota Corolla. The contact stated while driving over a speed bump, the contact heard a ratting sound coming from the steering wheel. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the steering column needed to be replaced. The dealer was contacted and stated that the vehicle needed to be diagnosed at the dealer, and that the replacement steering column was out of stock nationwide. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall. No further assistance was provided. The failure mileage was 35,000.
Mfg Campaign: 11520329
Recall Date: May 3, 2023
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While on the road but in a slow bumper to bumper traffic, the engine turned off. Scary situation. I had to pull over on the side and managed to restart the engine. Same incident happened and the engine suddenly turned off while at a gas station
Corrective Action:
While on the road but in a slow bumper to bumper traffic, the engine turned off. Scary situation. I had to pull over on the side and managed to restart the engine. Same incident happened and the engine suddenly turned off while at a gas station
Additional Notes:
While on the road but in a slow bumper to bumper traffic, the engine turned off. Scary situation. I had to pull over on the side and managed to restart the engine. Same incident happened and the engine suddenly turned off while at a gas station
Mfg Campaign: 11506630
Recall Date: Feb 10, 2023
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On the morning of 12/7 I tried starting my car, and the engine wouldn't start. There were no warning lights. Finally late afternoon it started up and I immediately drove to Toyota in town. They said my battery was probably dead and replaced it for $160. I then drove to Costco, parked, and then started the car up and went to Hyvee. When driving out of Hyvee, my car's big red battery light popped up, my car started shaking, and then it shut off and would not turn back on. I had to pay for a tow back to Toyota ($196). Today, 12/8, Toyota in town calls me and said it was never a problem with my battery (yet I can't get a refund for them not even checking it in the first place), and that the issue is a fuel pump malfunction. They said the part will cost $1,463 and I will not be able to start my car let alone be safe to drive without it fixed. I am a student and this was the first car I bought and paid off. I have not had any problems with my car, and pride myself in taking very good care of it. I could have gotten in an extremely bad car accident with my car stopping and shutting down, putting not only my life at risk, but other drivers as well. There have been hundreds of reports of 2018 Toyota Corrolla's having fuel pump malfunction recalls; however, my specific VIN has 0 unrepaired recalls listed. This is completely out of the blue and with how new my car is (55,000 miles), how great of a job I do at taking care of it (this is my very first issue ever), and how many previous reports exist for the exact same issue (fuel pump malfunction) with the same year/make/model, it is shocking that my VIN has no associated recalls and am therefore receiving no financial help. I am lucky that I am safe and unharmed, because if this were happening on an interstate (which I frequently take to get to school), I easily would have died.
Corrective Action:
On the morning of 12/7 I tried starting my car, and the engine wouldn't start. There were no warning lights. Finally late afternoon it started up and I immediately drove to Toyota in town. They said my battery was probably dead and replaced it for $160. I then drove to Costco, parked, and then started the car up and went to Hyvee. When driving out of Hyvee, my car's big red battery light popped up, my car started shaking, and then it shut off and would not turn back on. I had to pay for a tow back to Toyota ($196). Today, 12/8, Toyota in town calls me and said it was never a problem with my battery (yet I can't get a refund for them not even checking it in the first place), and that the issue is a fuel pump malfunction. They said the part will cost $1,463 and I will not be able to start my car let alone be safe to drive without it fixed. I am a student and this was the first car I bought and paid off. I have not had any problems with my car, and pride myself in taking very good care of it. I could have gotten in an extremely bad car accident with my car stopping and shutting down, putting not only my life at risk, but other drivers as well. There have been hundreds of reports of 2018 Toyota Corrolla's having fuel pump malfunction recalls; however, my specific VIN has 0 unrepaired recalls listed. This is completely out of the blue and with how new my car is (55,000 miles), how great of a job I do at taking care of it (this is my very first issue ever), and how many previous reports exist for the exact same issue (fuel pump malfunction) with the same year/make/model, it is shocking that my VIN has no associated recalls and am therefore receiving no financial help. I am lucky that I am safe and unharmed, because if this were happening on an interstate (which I frequently take to get to school), I easily would have died.
Additional Notes:
On the morning of 12/7 I tried starting my car, and the engine wouldn't start. There were no warning lights. Finally late afternoon it started up and I immediately drove to Toyota in town. They said my battery was probably dead and replaced it for $160. I then drove to Costco, parked, and then started the car up and went to Hyvee. When driving out of Hyvee, my car's big red battery light popped up, my car started shaking, and then it shut off and would not turn back on. I had to pay for a tow back to Toyota ($196). Today, 12/8, Toyota in town calls me and said it was never a problem with my battery (yet I can't get a refund for them not even checking it in the first place), and that the issue is a fuel pump malfunction. They said the part will cost $1,463 and I will not be able to start my car let alone be safe to drive without it fixed. I am a student and this was the first car I bought and paid off. I have not had any problems with my car, and pride myself in taking very good care of it. I could have gotten in an extremely bad car accident with my car stopping and shutting down, putting not only my life at risk, but other drivers as well. There have been hundreds of reports of 2018 Toyota Corrolla's having fuel pump malfunction recalls; however, my specific VIN has 0 unrepaired recalls listed. This is completely out of the blue and with how new my car is (55,000 miles), how great of a job I do at taking care of it (this is my very first issue ever), and how many previous reports exist for the exact same issue (fuel pump malfunction) with the same year/make/model, it is shocking that my VIN has no associated recalls and am therefore receiving no financial help. I am lucky that I am safe and unharmed, because if this were happening on an interstate (which I frequently take to get to school), I easily would have died.
Mfg Campaign: 11496639
Recall Date: Dec 8, 2022
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
Noise cracking when I make right my car has 57,000 miles I took the car to the dealer they were charging me 90 dollars end the day they told me that parts it’s not corvette the warranty
Corrective Action:
Noise cracking when I make right my car has 57,000 miles I took the car to the dealer they were charging me 90 dollars end the day they told me that parts it’s not corvette the warranty
Additional Notes:
Noise cracking when I make right my car has 57,000 miles I took the car to the dealer they were charging me 90 dollars end the day they told me that parts it’s not corvette the warranty
Mfg Campaign: 11494055
Recall Date: Nov 18, 2022
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owned a 2018 Toyota Corolla. The contact stated while driving into a parking space, the vehicle accelerated without any warning causing the vehicle to drive over the curb and crash into a 7 eleven store building. The air bags did not deploy, and no one was injured. The contact was unsure if there was a police report filed. The vehicle was towed, and it was deemed for total loss. The dealer was contacted and stated they were unsure of the cost of the repairs because the vehicle had an anti-lock brake feature. The manufacturer was contacted, and a case was filed. The failure mileage was 16,500.
Corrective Action:
The contact owned a 2018 Toyota Corolla. The contact stated while driving into a parking space, the vehicle accelerated without any warning causing the vehicle to drive over the curb and crash into a 7 eleven store building. The air bags did not deploy, and no one was injured. The contact was unsure if there was a police report filed. The vehicle was towed, and it was deemed for total loss. The dealer was contacted and stated they were unsure of the cost of the repairs because the vehicle had an anti-lock brake feature. The manufacturer was contacted, and a case was filed. The failure mileage was 16,500.
Additional Notes:
The contact owned a 2018 Toyota Corolla. The contact stated while driving into a parking space, the vehicle accelerated without any warning causing the vehicle to drive over the curb and crash into a 7 eleven store building. The air bags did not deploy, and no one was injured. The contact was unsure if there was a police report filed. The vehicle was towed, and it was deemed for total loss. The dealer was contacted and stated they were unsure of the cost of the repairs because the vehicle had an anti-lock brake feature. The manufacturer was contacted, and a case was filed. The failure mileage was 16,500.
Mfg Campaign: 11490000
Recall Date: Oct 19, 2022
Toyota Motor Corporation
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Toyota Corolla. The contact stated that while driving at various speeds, the brake warning and the master warning lights illuminated intermittently. The vehicle was taken to an independent mechanic where a diagnostic reader was used, however, the mechanic was unable to locate a failure code. The vehicle was not repaired. Additionally, the contact stated that after restarting and refueling, the vehicle was stalling and although she depressed the accelerator pedal, the vehicle delayed accelerating. The contact referenced failure to NHTSA Campaign Number: 20V012000 (Fuel System, Gasoline) however, VIN was not included in the recall. The contact then stated that after the vehicle was refueled and she came to a left turn to make a U-turn, the vehicle was stalling and then jerked forward independently, causing her to crash into the back of an attached trailer. The airbags failed to deploy. There was an additional passenger in the vehicle, however, the contact stated that there were no injuries and that a police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 19,000.
Corrective Action:
The contact owns a 2018 Toyota Corolla. The contact stated that while driving at various speeds, the brake warning and the master warning lights illuminated intermittently. The vehicle was taken to an independent mechanic where a diagnostic reader was used, however, the mechanic was unable to locate a failure code. The vehicle was not repaired. Additionally, the contact stated that after restarting and refueling, the vehicle was stalling and although she depressed the accelerator pedal, the vehicle delayed accelerating. The contact referenced failure to NHTSA Campaign Number: 20V012000 (Fuel System, Gasoline) however, VIN was not included in the recall. The contact then stated that after the vehicle was refueled and she came to a left turn to make a U-turn, the vehicle was stalling and then jerked forward independently, causing her to crash into the back of an attached trailer. The airbags failed to deploy. There was an additional passenger in the vehicle, however, the contact stated that there were no injuries and that a police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 19,000.
Additional Notes:
The contact owns a 2018 Toyota Corolla. The contact stated that while driving at various speeds, the brake warning and the master warning lights illuminated intermittently. The vehicle was taken to an independent mechanic where a diagnostic reader was used, however, the mechanic was unable to locate a failure code. The vehicle was not repaired. Additionally, the contact stated that after restarting and refueling, the vehicle was stalling and although she depressed the accelerator pedal, the vehicle delayed accelerating. The contact referenced failure to NHTSA Campaign Number: 20V012000 (Fuel System, Gasoline) however, VIN was not included in the recall. The contact then stated that after the vehicle was refueled and she came to a left turn to make a U-turn, the vehicle was stalling and then jerked forward independently, causing her to crash into the back of an attached trailer. The airbags failed to deploy. There was an additional passenger in the vehicle, however, the contact stated that there were no injuries and that a police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 19,000.
Mfg Campaign: 11488347
Recall Date: Oct 7, 2022
Toyota Motor Corporation
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2018 Toyota Corolla. The contact stated that while driving at various speeds, the front driver’s seat shifted independently with an abnormal clicking sound coming from the seat. The contact stated that the driver’s seat bracket was the cause of the failure and needed to be repaired. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 39,000.
Corrective Action:
The contact owns a 2018 Toyota Corolla. The contact stated that while driving at various speeds, the front driver’s seat shifted independently with an abnormal clicking sound coming from the seat. The contact stated that the driver’s seat bracket was the cause of the failure and needed to be repaired. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 39,000.
Additional Notes:
The contact owns a 2018 Toyota Corolla. The contact stated that while driving at various speeds, the front driver’s seat shifted independently with an abnormal clicking sound coming from the seat. The contact stated that the driver’s seat bracket was the cause of the failure and needed to be repaired. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 39,000.
Mfg Campaign: 11471202
Recall Date: Jun 27, 2022
Toyota Motor Corporation
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Toyota Corolla. The contact stated while driving 40-60 MPH, the vehicle started jerking. The warning messages "Charge System Malfunction - See Owner’s Manual", "Oil Pressure Low Stop in A Safe Place. See Owner’s Manual" and "Traction Control Turned Off" were displayed and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was pushed to the side of the road. The contact was able to restart the vehicle after 30 minutes. The contact then drove to her residence. The failure reoccurred while driving. The vehicle was taken to the dealer where unknown codes were cleared. The dealer test drove the vehicle and diagnosed that no issues were found; however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the fuel pump had failed and needed to be replaced. The dealer informed the contact that she would be responsible for the cost of the repair as the recall repair of NHTSA Campaign Number: 20V012000 (Fuel System, Gasoline) had previously been completed on the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 43,900.
Corrective Action:
The contact owns a 2018 Toyota Corolla. The contact stated while driving 40-60 MPH, the vehicle started jerking. The warning messages "Charge System Malfunction - See Owner’s Manual", "Oil Pressure Low Stop in A Safe Place. See Owner’s Manual" and "Traction Control Turned Off" were displayed and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was pushed to the side of the road. The contact was able to restart the vehicle after 30 minutes. The contact then drove to her residence. The failure reoccurred while driving. The vehicle was taken to the dealer where unknown codes were cleared. The dealer test drove the vehicle and diagnosed that no issues were found; however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the fuel pump had failed and needed to be replaced. The dealer informed the contact that she would be responsible for the cost of the repair as the recall repair of NHTSA Campaign Number: 20V012000 (Fuel System, Gasoline) had previously been completed on the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 43,900.
Additional Notes:
The contact owns a 2018 Toyota Corolla. The contact stated while driving 40-60 MPH, the vehicle started jerking. The warning messages "Charge System Malfunction - See Owner’s Manual", "Oil Pressure Low Stop in A Safe Place. See Owner’s Manual" and "Traction Control Turned Off" were displayed and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was pushed to the side of the road. The contact was able to restart the vehicle after 30 minutes. The contact then drove to her residence. The failure reoccurred while driving. The vehicle was taken to the dealer where unknown codes were cleared. The dealer test drove the vehicle and diagnosed that no issues were found; however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the fuel pump had failed and needed to be replaced. The dealer informed the contact that she would be responsible for the cost of the repair as the recall repair of NHTSA Campaign Number: 20V012000 (Fuel System, Gasoline) had previously been completed on the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 43,900.
Mfg Campaign: 11471216
Recall Date: Jun 27, 2022
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2018 Toyota Corolla. The contact stated that while driving at 60 MPH in inclement weather, the brakes failed to stop the vehicle and she lost control of the vehicle. The vehicle crashed into the median and was spinning before another vehicle crashed into the contact's front end. The air bags were not deployed upon impact. The contact suffered soreness in her arms, legs, and back; however, no medical attention was received. A police report was not filed. The vehicle was towed to an auto collision center and deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 100,555.
Corrective Action:
The contact owned a 2018 Toyota Corolla. The contact stated that while driving at 60 MPH in inclement weather, the brakes failed to stop the vehicle and she lost control of the vehicle. The vehicle crashed into the median and was spinning before another vehicle crashed into the contact's front end. The air bags were not deployed upon impact. The contact suffered soreness in her arms, legs, and back; however, no medical attention was received. A police report was not filed. The vehicle was towed to an auto collision center and deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 100,555.
Additional Notes:
The contact owned a 2018 Toyota Corolla. The contact stated that while driving at 60 MPH in inclement weather, the brakes failed to stop the vehicle and she lost control of the vehicle. The vehicle crashed into the median and was spinning before another vehicle crashed into the contact's front end. The air bags were not deployed upon impact. The contact suffered soreness in her arms, legs, and back; however, no medical attention was received. A police report was not filed. The vehicle was towed to an auto collision center and deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 100,555.
Mfg Campaign: 11467754
Recall Date: Jun 6, 2022
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
The contact owned a 2018 Toyota Corolla. The contact stated while driving approximately 25 mph, the steering wheel seized and she depressed on the brake pedal but failed to stop the vehicle. The contact crashed into a traffic sign in the middle of the street. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated no one was injured or sought medical attention. A police report was filed. The contact was able to drive to her residence but continue to experience the failure. The contact took the vehicle to a collision center and had the bumper replaced. The mechanic informed that he had also experienced the failure and referred the contact to a local dealer. The contact took the vehicle to a local dealer but was unable to duplicate the failure. The contact traded the vehicle for another vehicle. The manufacturer had not been informed of the failure. The failure mileage was approximately 78,000.
Corrective Action:
The contact owned a 2018 Toyota Corolla. The contact stated while driving approximately 25 mph, the steering wheel seized and she depressed on the brake pedal but failed to stop the vehicle. The contact crashed into a traffic sign in the middle of the street. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated no one was injured or sought medical attention. A police report was filed. The contact was able to drive to her residence but continue to experience the failure. The contact took the vehicle to a collision center and had the bumper replaced. The mechanic informed that he had also experienced the failure and referred the contact to a local dealer. The contact took the vehicle to a local dealer but was unable to duplicate the failure. The contact traded the vehicle for another vehicle. The manufacturer had not been informed of the failure. The failure mileage was approximately 78,000.
Additional Notes:
The contact owned a 2018 Toyota Corolla. The contact stated while driving approximately 25 mph, the steering wheel seized and she depressed on the brake pedal but failed to stop the vehicle. The contact crashed into a traffic sign in the middle of the street. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated no one was injured or sought medical attention. A police report was filed. The contact was able to drive to her residence but continue to experience the failure. The contact took the vehicle to a collision center and had the bumper replaced. The mechanic informed that he had also experienced the failure and referred the contact to a local dealer. The contact took the vehicle to a local dealer but was unable to duplicate the failure. The contact traded the vehicle for another vehicle. The manufacturer had not been informed of the failure. The failure mileage was approximately 78,000.
Mfg Campaign: 11465793
Recall Date: May 23, 2022
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owned a 2018 Toyota Corolla. The contact stated while driving approximately 25 mph, the steering wheel seized and she depressed on the brake pedal but failed to stop the vehicle. The contact crashed into a traffic sign in the middle of the street. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated no one was injured or sought medical attention. A police report was filed. The contact was able to drive to her residence but continue to experience the failure. The contact took the vehicle to a collision center and had the bumper replaced. The mechanic informed that he had also experienced the failure and referred the contact to a local dealer. The contact took the vehicle to a local dealer but was unable to duplicate the failure. The contact traded the vehicle for another vehicle. The manufacturer had not been informed of the failure. The failure mileage was approximately 78,000.
Corrective Action:
The contact owned a 2018 Toyota Corolla. The contact stated while driving approximately 25 mph, the steering wheel seized and she depressed on the brake pedal but failed to stop the vehicle. The contact crashed into a traffic sign in the middle of the street. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated no one was injured or sought medical attention. A police report was filed. The contact was able to drive to her residence but continue to experience the failure. The contact took the vehicle to a collision center and had the bumper replaced. The mechanic informed that he had also experienced the failure and referred the contact to a local dealer. The contact took the vehicle to a local dealer but was unable to duplicate the failure. The contact traded the vehicle for another vehicle. The manufacturer had not been informed of the failure. The failure mileage was approximately 78,000.
Additional Notes:
The contact owned a 2018 Toyota Corolla. The contact stated while driving approximately 25 mph, the steering wheel seized and she depressed on the brake pedal but failed to stop the vehicle. The contact crashed into a traffic sign in the middle of the street. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated no one was injured or sought medical attention. A police report was filed. The contact was able to drive to her residence but continue to experience the failure. The contact took the vehicle to a collision center and had the bumper replaced. The mechanic informed that he had also experienced the failure and referred the contact to a local dealer. The contact took the vehicle to a local dealer but was unable to duplicate the failure. The contact traded the vehicle for another vehicle. The manufacturer had not been informed of the failure. The failure mileage was approximately 78,000.
Mfg Campaign: 11465793
Recall Date: May 23, 2022
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Valencia, CA • 36 yrs
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