Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB03 / 20TA03
Recall Date: Jan 17, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB02/20TA02/20LB01
Recall Date: Jan 13, 2020
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET19A
Recall Date: Jun 28, 2019
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19R1
Recall Date: Mar 27, 2019
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Toyota Corolla hatchback vehicles equipped with Continuously Variable Transmissions (CVT). The pump impeller blades within the torque converter may detach, especially when driven under high load, potentially causing a vehicle stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: J17 / J07
Recall Date: Dec 19, 2018
Consumer Complaints
243 ComplaintsToyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
Seat Belts Front Driver Side: Seat belt buckle won't engage and fails to go in for multiple attempts and has to be slammed into the Seat belt to actually work. Front Passenger Side: Seat belt buckle will not disengage when the button is pressed and has to be squished down as hard as a average man can do, my Girlfriend doesn't have enough strength to press it down. I Fear that if i get into an accident that the driver side wont be secured all the way and the passenger side will fail to disengage and cause my passengers to get stuck in the car Body Front Driver Side: The Bumper in the front Driver side continuously pops out, Car has not been in an Accident nor has anything collided with the front, i fear that it can go into the wheel well and cause my car to crash. The car is Quiet low in the front but barely scrapes when you go over a big dip, but i have watched my buddys do this and their bumpers dont fall out.
Corrective Action:
Seat Belts Front Driver Side: Seat belt buckle won't engage and fails to go in for multiple attempts and has to be slammed into the Seat belt to actually work. Front Passenger Side: Seat belt buckle will not disengage when the button is pressed and has to be squished down as hard as a average man can do, my Girlfriend doesn't have enough strength to press it down. I Fear that if i get into an accident that the driver side wont be secured all the way and the passenger side will fail to disengage and cause my passengers to get stuck in the car Body Front Driver Side: The Bumper in the front Driver side continuously pops out, Car has not been in an Accident nor has anything collided with the front, i fear that it can go into the wheel well and cause my car to crash. The car is Quiet low in the front but barely scrapes when you go over a big dip, but i have watched my buddys do this and their bumpers dont fall out.
Additional Notes:
Seat Belts Front Driver Side: Seat belt buckle won't engage and fails to go in for multiple attempts and has to be slammed into the Seat belt to actually work. Front Passenger Side: Seat belt buckle will not disengage when the button is pressed and has to be squished down as hard as a average man can do, my Girlfriend doesn't have enough strength to press it down. I Fear that if i get into an accident that the driver side wont be secured all the way and the passenger side will fail to disengage and cause my passengers to get stuck in the car Body Front Driver Side: The Bumper in the front Driver side continuously pops out, Car has not been in an Accident nor has anything collided with the front, i fear that it can go into the wheel well and cause my car to crash. The car is Quiet low in the front but barely scrapes when you go over a big dip, but i have watched my buddys do this and their bumpers dont fall out.
Mfg Campaign: 11471645
Recall Date: Jun 29, 2022
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On or about August 12, 2020 the car was enroute from Corpus Christi, Texas to College Station, Texas. The bumper dislodged from the car and almost feel underneath causing a serious accident. This is a low clearance car with the bottom of the car having an extension causing more difficulty. The car was pulled over to the side of the road and temporarily put in place. The car was taken to AutoNation Toyota in Corpus Christi, Texas for repair on or about August 15, 2020. Once again, the bumper detached almost causing another accident on or about June 3, 2022. The car was taken in again for repair with Auto Nation Toyota Corpus Christi on or about June 3, 2022 and the pins were replaced. The pins did not hold and the dealership was notified immediately. An appointment was made to secure the pins for June 20, 2022. The dealership stated another bumper needed to be purchased. THIS APPEARS TO BE A VERY SERIOUS DESIGN FLAW CAUSING THE BUMPER TO DETACH EASILY. THE BUMPER CONSEQUENTLY GOES UNDER THE CAR WITH LOW CLEARANCE AND POTENTIALLY CAUSING A SERIOUS ACCIDENT WITH A POTENTIAL INABILITY TO CONTROL THE CAR WHEN THE BUMPER DISLODGES AND GOES UNDER THE CAR. THIS HAZARD IS NOT ONLY FOR THE DRIVER OF THE CAR BUT OTHERS DRIVERS ON THE ROAD AS WELL.
Corrective Action:
On or about August 12, 2020 the car was enroute from Corpus Christi, Texas to College Station, Texas. The bumper dislodged from the car and almost feel underneath causing a serious accident. This is a low clearance car with the bottom of the car having an extension causing more difficulty. The car was pulled over to the side of the road and temporarily put in place. The car was taken to AutoNation Toyota in Corpus Christi, Texas for repair on or about August 15, 2020. Once again, the bumper detached almost causing another accident on or about June 3, 2022. The car was taken in again for repair with Auto Nation Toyota Corpus Christi on or about June 3, 2022 and the pins were replaced. The pins did not hold and the dealership was notified immediately. An appointment was made to secure the pins for June 20, 2022. The dealership stated another bumper needed to be purchased. THIS APPEARS TO BE A VERY SERIOUS DESIGN FLAW CAUSING THE BUMPER TO DETACH EASILY. THE BUMPER CONSEQUENTLY GOES UNDER THE CAR WITH LOW CLEARANCE AND POTENTIALLY CAUSING A SERIOUS ACCIDENT WITH A POTENTIAL INABILITY TO CONTROL THE CAR WHEN THE BUMPER DISLODGES AND GOES UNDER THE CAR. THIS HAZARD IS NOT ONLY FOR THE DRIVER OF THE CAR BUT OTHERS DRIVERS ON THE ROAD AS WELL.
Additional Notes:
On or about August 12, 2020 the car was enroute from Corpus Christi, Texas to College Station, Texas. The bumper dislodged from the car and almost feel underneath causing a serious accident. This is a low clearance car with the bottom of the car having an extension causing more difficulty. The car was pulled over to the side of the road and temporarily put in place. The car was taken to AutoNation Toyota in Corpus Christi, Texas for repair on or about August 15, 2020. Once again, the bumper detached almost causing another accident on or about June 3, 2022. The car was taken in again for repair with Auto Nation Toyota Corpus Christi on or about June 3, 2022 and the pins were replaced. The pins did not hold and the dealership was notified immediately. An appointment was made to secure the pins for June 20, 2022. The dealership stated another bumper needed to be purchased. THIS APPEARS TO BE A VERY SERIOUS DESIGN FLAW CAUSING THE BUMPER TO DETACH EASILY. THE BUMPER CONSEQUENTLY GOES UNDER THE CAR WITH LOW CLEARANCE AND POTENTIALLY CAUSING A SERIOUS ACCIDENT WITH A POTENTIAL INABILITY TO CONTROL THE CAR WHEN THE BUMPER DISLODGES AND GOES UNDER THE CAR. THIS HAZARD IS NOT ONLY FOR THE DRIVER OF THE CAR BUT OTHERS DRIVERS ON THE ROAD AS WELL.
Mfg Campaign: 11470183
Recall Date: Jun 21, 2022
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
The car has been hard to shift manual transmission since new. Sometimes will not go into gear, so you have to skip that gear. Now it started making a noise and has no power. It has 55k miles, dealership says it needs a new flywheel, throw-out bearing and clutch. They claim that is not covered under the 60,000 mile warranty. It's been at the dealership previously, at least 2 times for the shifting problem before. Those times dealership dismissed it as normal operation and didn't find any shifting problem.
Corrective Action:
The car has been hard to shift manual transmission since new. Sometimes will not go into gear, so you have to skip that gear. Now it started making a noise and has no power. It has 55k miles, dealership says it needs a new flywheel, throw-out bearing and clutch. They claim that is not covered under the 60,000 mile warranty. It's been at the dealership previously, at least 2 times for the shifting problem before. Those times dealership dismissed it as normal operation and didn't find any shifting problem.
Additional Notes:
The car has been hard to shift manual transmission since new. Sometimes will not go into gear, so you have to skip that gear. Now it started making a noise and has no power. It has 55k miles, dealership says it needs a new flywheel, throw-out bearing and clutch. They claim that is not covered under the 60,000 mile warranty. It's been at the dealership previously, at least 2 times for the shifting problem before. Those times dealership dismissed it as normal operation and didn't find any shifting problem.
Mfg Campaign: 11469996
Recall Date: Jun 19, 2022
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Water was trapped in both the rear doors. Even though I was able to drain both using the plugs on the doors, this is a reoccurring problem because a lot of water was trapped inside the door panels. I could hear it sloshing around while driving and every time I opened or shut the doors. I don’t know if this could cause rust over time or if this could cause damage from becoming frozen inside the panels in the cold weather months.
Corrective Action:
Water was trapped in both the rear doors. Even though I was able to drain both using the plugs on the doors, this is a reoccurring problem because a lot of water was trapped inside the door panels. I could hear it sloshing around while driving and every time I opened or shut the doors. I don’t know if this could cause rust over time or if this could cause damage from becoming frozen inside the panels in the cold weather months.
Additional Notes:
Water was trapped in both the rear doors. Even though I was able to drain both using the plugs on the doors, this is a reoccurring problem because a lot of water was trapped inside the door panels. I could hear it sloshing around while driving and every time I opened or shut the doors. I don’t know if this could cause rust over time or if this could cause damage from becoming frozen inside the panels in the cold weather months.
Mfg Campaign: 11467059
Recall Date: Jun 1, 2022
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Carvana delivered a vehicle with severely worn brakes & rotors on 2/26/22. Vehicle also had front end damage. driver side door does not match and is off hinges. Vehicle's advertised safety features such as the backup camera, lane assist, etc. do not work and have not since purchase. Carvana delivery driver stated vehicle was damaged in transport and promised that carvana would repair. Took vehicle to firestone to repair the brakes & rotors in March. Took vehicle to toyota dealership for inspection in May and was told that Firestone had not changed the brakes & rotors - they are still severely worn. Carvana refuses to switch the car out. Firestone states they want to inspect the vehicle.
Corrective Action:
Carvana delivered a vehicle with severely worn brakes & rotors on 2/26/22. Vehicle also had front end damage. driver side door does not match and is off hinges. Vehicle's advertised safety features such as the backup camera, lane assist, etc. do not work and have not since purchase. Carvana delivery driver stated vehicle was damaged in transport and promised that carvana would repair. Took vehicle to firestone to repair the brakes & rotors in March. Took vehicle to toyota dealership for inspection in May and was told that Firestone had not changed the brakes & rotors - they are still severely worn. Carvana refuses to switch the car out. Firestone states they want to inspect the vehicle.
Additional Notes:
Carvana delivered a vehicle with severely worn brakes & rotors on 2/26/22. Vehicle also had front end damage. driver side door does not match and is off hinges. Vehicle's advertised safety features such as the backup camera, lane assist, etc. do not work and have not since purchase. Carvana delivery driver stated vehicle was damaged in transport and promised that carvana would repair. Took vehicle to firestone to repair the brakes & rotors in March. Took vehicle to toyota dealership for inspection in May and was told that Firestone had not changed the brakes & rotors - they are still severely worn. Carvana refuses to switch the car out. Firestone states they want to inspect the vehicle.
Mfg Campaign: 11466300
Recall Date: May 26, 2022
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Toyota Corolla. The contact stated while driving at 60-65 MPH, the vehicle shut off and lost electrical power. All the instrument panel warning lights including the lane departure assistance warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The contact then refilled gas in the vehicle with assistance and was able to restart the vehicle. However, the failure reoccurred while driving and the vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The contact was able to restart the vehicle and drove to his residence. The contact stated while at a complete stop, another vehicle driving at 45 MPH crashed into the rear end of his vehicle. The air bags failed to deploy and the seat belts failed to engage. The contact sustained soreness and bruises on the upper and lower back and on the right arm and right shoulder. The passenger occupying the front passenger seat sustained head and neck injuries from slamming their face on the dashboard. The passenger occupying the rear passenger seat sustained whiplash, and neck and back injuries. The contact was able to drive to a hospital where the two passengers and himself received medical assistance. A police report was filed. An unknown dealer was notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 13,000.
Corrective Action:
The contact owns a 2019 Toyota Corolla. The contact stated while driving at 60-65 MPH, the vehicle shut off and lost electrical power. All the instrument panel warning lights including the lane departure assistance warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The contact then refilled gas in the vehicle with assistance and was able to restart the vehicle. However, the failure reoccurred while driving and the vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The contact was able to restart the vehicle and drove to his residence. The contact stated while at a complete stop, another vehicle driving at 45 MPH crashed into the rear end of his vehicle. The air bags failed to deploy and the seat belts failed to engage. The contact sustained soreness and bruises on the upper and lower back and on the right arm and right shoulder. The passenger occupying the front passenger seat sustained head and neck injuries from slamming their face on the dashboard. The passenger occupying the rear passenger seat sustained whiplash, and neck and back injuries. The contact was able to drive to a hospital where the two passengers and himself received medical assistance. A police report was filed. An unknown dealer was notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 13,000.
Additional Notes:
The contact owns a 2019 Toyota Corolla. The contact stated while driving at 60-65 MPH, the vehicle shut off and lost electrical power. All the instrument panel warning lights including the lane departure assistance warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The contact then refilled gas in the vehicle with assistance and was able to restart the vehicle. However, the failure reoccurred while driving and the vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The contact was able to restart the vehicle and drove to his residence. The contact stated while at a complete stop, another vehicle driving at 45 MPH crashed into the rear end of his vehicle. The air bags failed to deploy and the seat belts failed to engage. The contact sustained soreness and bruises on the upper and lower back and on the right arm and right shoulder. The passenger occupying the front passenger seat sustained head and neck injuries from slamming their face on the dashboard. The passenger occupying the rear passenger seat sustained whiplash, and neck and back injuries. The contact was able to drive to a hospital where the two passengers and himself received medical assistance. A police report was filed. An unknown dealer was notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 13,000.
Mfg Campaign: 11464041
Recall Date: May 10, 2022
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Toyota Corolla. The contact stated while driving at 60-65 MPH, the vehicle shut off and lost electrical power. All the instrument panel warning lights including the lane departure assistance warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The contact then refilled gas in the vehicle with assistance and was able to restart the vehicle. However, the failure reoccurred while driving and the vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The contact was able to restart the vehicle and drove to his residence. The contact stated while at a complete stop, another vehicle driving at 45 MPH crashed into the rear end of his vehicle. The air bags failed to deploy and the seat belts failed to engage. The contact sustained soreness and bruises on the upper and lower back and on the right arm and right shoulder. The passenger occupying the front passenger seat sustained head and neck injuries from slamming their face on the dashboard. The passenger occupying the rear passenger seat sustained whiplash, and neck and back injuries. The contact was able to drive to a hospital where the two passengers and himself received medical assistance. A police report was filed. An unknown dealer was notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 13,000.
Corrective Action:
The contact owns a 2019 Toyota Corolla. The contact stated while driving at 60-65 MPH, the vehicle shut off and lost electrical power. All the instrument panel warning lights including the lane departure assistance warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The contact then refilled gas in the vehicle with assistance and was able to restart the vehicle. However, the failure reoccurred while driving and the vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The contact was able to restart the vehicle and drove to his residence. The contact stated while at a complete stop, another vehicle driving at 45 MPH crashed into the rear end of his vehicle. The air bags failed to deploy and the seat belts failed to engage. The contact sustained soreness and bruises on the upper and lower back and on the right arm and right shoulder. The passenger occupying the front passenger seat sustained head and neck injuries from slamming their face on the dashboard. The passenger occupying the rear passenger seat sustained whiplash, and neck and back injuries. The contact was able to drive to a hospital where the two passengers and himself received medical assistance. A police report was filed. An unknown dealer was notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 13,000.
Additional Notes:
The contact owns a 2019 Toyota Corolla. The contact stated while driving at 60-65 MPH, the vehicle shut off and lost electrical power. All the instrument panel warning lights including the lane departure assistance warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The contact then refilled gas in the vehicle with assistance and was able to restart the vehicle. However, the failure reoccurred while driving and the vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The contact was able to restart the vehicle and drove to his residence. The contact stated while at a complete stop, another vehicle driving at 45 MPH crashed into the rear end of his vehicle. The air bags failed to deploy and the seat belts failed to engage. The contact sustained soreness and bruises on the upper and lower back and on the right arm and right shoulder. The passenger occupying the front passenger seat sustained head and neck injuries from slamming their face on the dashboard. The passenger occupying the rear passenger seat sustained whiplash, and neck and back injuries. The contact was able to drive to a hospital where the two passengers and himself received medical assistance. A police report was filed. An unknown dealer was notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 13,000.
Mfg Campaign: 11464041
Recall Date: May 10, 2022
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Toyota Corolla. The contact stated while driving at 60-65 MPH, the vehicle shut off and lost electrical power. All the instrument panel warning lights including the lane departure assistance warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The contact then refilled gas in the vehicle with assistance and was able to restart the vehicle. However, the failure reoccurred while driving and the vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The contact was able to restart the vehicle and drove to his residence. The contact stated while at a complete stop, another vehicle driving at 45 MPH crashed into the rear end of his vehicle. The air bags failed to deploy and the seat belts failed to engage. The contact sustained soreness and bruises on the upper and lower back and on the right arm and right shoulder. The passenger occupying the front passenger seat sustained head and neck injuries from slamming their face on the dashboard. The passenger occupying the rear passenger seat sustained whiplash, and neck and back injuries. The contact was able to drive to a hospital where the two passengers and himself received medical assistance. A police report was filed. An unknown dealer was notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 13,000.
Corrective Action:
The contact owns a 2019 Toyota Corolla. The contact stated while driving at 60-65 MPH, the vehicle shut off and lost electrical power. All the instrument panel warning lights including the lane departure assistance warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The contact then refilled gas in the vehicle with assistance and was able to restart the vehicle. However, the failure reoccurred while driving and the vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The contact was able to restart the vehicle and drove to his residence. The contact stated while at a complete stop, another vehicle driving at 45 MPH crashed into the rear end of his vehicle. The air bags failed to deploy and the seat belts failed to engage. The contact sustained soreness and bruises on the upper and lower back and on the right arm and right shoulder. The passenger occupying the front passenger seat sustained head and neck injuries from slamming their face on the dashboard. The passenger occupying the rear passenger seat sustained whiplash, and neck and back injuries. The contact was able to drive to a hospital where the two passengers and himself received medical assistance. A police report was filed. An unknown dealer was notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 13,000.
Additional Notes:
The contact owns a 2019 Toyota Corolla. The contact stated while driving at 60-65 MPH, the vehicle shut off and lost electrical power. All the instrument panel warning lights including the lane departure assistance warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The contact then refilled gas in the vehicle with assistance and was able to restart the vehicle. However, the failure reoccurred while driving and the vehicle failed to restart after several attempts. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The contact was able to restart the vehicle and drove to his residence. The contact stated while at a complete stop, another vehicle driving at 45 MPH crashed into the rear end of his vehicle. The air bags failed to deploy and the seat belts failed to engage. The contact sustained soreness and bruises on the upper and lower back and on the right arm and right shoulder. The passenger occupying the front passenger seat sustained head and neck injuries from slamming their face on the dashboard. The passenger occupying the rear passenger seat sustained whiplash, and neck and back injuries. The contact was able to drive to a hospital where the two passengers and himself received medical assistance. A police report was filed. An unknown dealer was notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 13,000.
Mfg Campaign: 11464041
Recall Date: May 10, 2022
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Purchased a 2019 toyota corolla from carvana that was delivered 2/26/22. When delivered, driver pointed out front end date that apparently happened "during transport". Vehicle had bad brakes & rotors that I replaced. Vehicle has one door that does not match the rest of the car. The history was disclosed as clean, no accidents. Carvana is refusing to switch the car out and has no record of me asking for it to be switched with an undamaged car. Payments are being made to bridgecrest and are on time despite me telling them I would return the car if they didn't cancel the loan for this defective car.
Corrective Action:
Purchased a 2019 toyota corolla from carvana that was delivered 2/26/22. When delivered, driver pointed out front end date that apparently happened "during transport". Vehicle had bad brakes & rotors that I replaced. Vehicle has one door that does not match the rest of the car. The history was disclosed as clean, no accidents. Carvana is refusing to switch the car out and has no record of me asking for it to be switched with an undamaged car. Payments are being made to bridgecrest and are on time despite me telling them I would return the car if they didn't cancel the loan for this defective car.
Additional Notes:
Purchased a 2019 toyota corolla from carvana that was delivered 2/26/22. When delivered, driver pointed out front end date that apparently happened "during transport". Vehicle had bad brakes & rotors that I replaced. Vehicle has one door that does not match the rest of the car. The history was disclosed as clean, no accidents. Carvana is refusing to switch the car out and has no record of me asking for it to be switched with an undamaged car. Payments are being made to bridgecrest and are on time despite me telling them I would return the car if they didn't cancel the loan for this defective car.
Mfg Campaign: 11462518
Recall Date: Apr 27, 2022
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Purchased a 2019 toyota corolla from carvana that was delivered 2/26/22. When delivered, driver pointed out front end date that apparently happened "during transport". Vehicle had bad brakes & rotors that I replaced. Vehicle has one door that does not match the rest of the car. The history was disclosed as clean, no accidents. Carvana is refusing to switch the car out and has no record of me asking for it to be switched with an undamaged car. Payments are being made to bridgecrest and are on time despite me telling them I would return the car if they didn't cancel the loan for this defective car.
Corrective Action:
Purchased a 2019 toyota corolla from carvana that was delivered 2/26/22. When delivered, driver pointed out front end date that apparently happened "during transport". Vehicle had bad brakes & rotors that I replaced. Vehicle has one door that does not match the rest of the car. The history was disclosed as clean, no accidents. Carvana is refusing to switch the car out and has no record of me asking for it to be switched with an undamaged car. Payments are being made to bridgecrest and are on time despite me telling them I would return the car if they didn't cancel the loan for this defective car.
Additional Notes:
Purchased a 2019 toyota corolla from carvana that was delivered 2/26/22. When delivered, driver pointed out front end date that apparently happened "during transport". Vehicle had bad brakes & rotors that I replaced. Vehicle has one door that does not match the rest of the car. The history was disclosed as clean, no accidents. Carvana is refusing to switch the car out and has no record of me asking for it to be switched with an undamaged car. Payments are being made to bridgecrest and are on time despite me telling them I would return the car if they didn't cancel the loan for this defective car.
Mfg Campaign: 11462518
Recall Date: Apr 27, 2022
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Purchased a 2019 toyota corolla from carvana that was delivered 2/26/22. When delivered, driver pointed out front end date that apparently happened "during transport". Vehicle had bad brakes & rotors that I replaced. Vehicle has one door that does not match the rest of the car. The history was disclosed as clean, no accidents. Carvana is refusing to switch the car out and has no record of me asking for it to be switched with an undamaged car. Payments are being made to bridgecrest and are on time despite me telling them I would return the car if they didn't cancel the loan for this defective car.
Corrective Action:
Purchased a 2019 toyota corolla from carvana that was delivered 2/26/22. When delivered, driver pointed out front end date that apparently happened "during transport". Vehicle had bad brakes & rotors that I replaced. Vehicle has one door that does not match the rest of the car. The history was disclosed as clean, no accidents. Carvana is refusing to switch the car out and has no record of me asking for it to be switched with an undamaged car. Payments are being made to bridgecrest and are on time despite me telling them I would return the car if they didn't cancel the loan for this defective car.
Additional Notes:
Purchased a 2019 toyota corolla from carvana that was delivered 2/26/22. When delivered, driver pointed out front end date that apparently happened "during transport". Vehicle had bad brakes & rotors that I replaced. Vehicle has one door that does not match the rest of the car. The history was disclosed as clean, no accidents. Carvana is refusing to switch the car out and has no record of me asking for it to be switched with an undamaged car. Payments are being made to bridgecrest and are on time despite me telling them I would return the car if they didn't cancel the loan for this defective car.
Mfg Campaign: 11462518
Recall Date: Apr 27, 2022
Toyota Motor Corporation
Defect Description:
SEATS
Potential Consequences:
Passenger seat shakes when at an ideal
Corrective Action:
Passenger seat shakes when at an ideal
Additional Notes:
Passenger seat shakes when at an ideal
Mfg Campaign: 11456869
Recall Date: Mar 15, 2022
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Unknown engine runs really poor at idle I was ac is and is really loud transmission jerks and spark plugs replaced
Corrective Action:
Unknown engine runs really poor at idle I was ac is and is really loud transmission jerks and spark plugs replaced
Additional Notes:
Unknown engine runs really poor at idle I was ac is and is really loud transmission jerks and spark plugs replaced
Mfg Campaign: 11456342
Recall Date: Mar 11, 2022
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
Unknown engine runs really poor at idle I was ac is and is really loud transmission jerks and spark plugs replaced
Corrective Action:
Unknown engine runs really poor at idle I was ac is and is really loud transmission jerks and spark plugs replaced
Additional Notes:
Unknown engine runs really poor at idle I was ac is and is really loud transmission jerks and spark plugs replaced
Mfg Campaign: 11456342
Recall Date: Mar 11, 2022
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Unknown engine runs really poor at idle I was ac is and is really loud transmission jerks and spark plugs replaced
Corrective Action:
Unknown engine runs really poor at idle I was ac is and is really loud transmission jerks and spark plugs replaced
Additional Notes:
Unknown engine runs really poor at idle I was ac is and is really loud transmission jerks and spark plugs replaced
Mfg Campaign: 11456342
Recall Date: Mar 11, 2022
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2019 Toyota Corolla. The contact stated while driving 55 MPH and attempting to accelerate, the vehicle failed to respond. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a report was filed. The approximate failure mileage was 18,200
Corrective Action:
The contact owns a 2019 Toyota Corolla. The contact stated while driving 55 MPH and attempting to accelerate, the vehicle failed to respond. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a report was filed. The approximate failure mileage was 18,200
Additional Notes:
The contact owns a 2019 Toyota Corolla. The contact stated while driving 55 MPH and attempting to accelerate, the vehicle failed to respond. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a report was filed. The approximate failure mileage was 18,200
Mfg Campaign: 11453394
Recall Date: Feb 22, 2022
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
CRACKED LOWER CONTROL ARM PASSENGER SIDE. CRACKED RIGHT FRONT CV AXLE. BALL JOINT HAS BEEN HAVING EXCESSIVE PLAY. RIGHT FRONT CV AXLE LOSING GREASE FROM BOOT.
Corrective Action:
CRACKED LOWER CONTROL ARM PASSENGER SIDE. CRACKED RIGHT FRONT CV AXLE. BALL JOINT HAS BEEN HAVING EXCESSIVE PLAY. RIGHT FRONT CV AXLE LOSING GREASE FROM BOOT.
Additional Notes:
CRACKED LOWER CONTROL ARM PASSENGER SIDE. CRACKED RIGHT FRONT CV AXLE. BALL JOINT HAS BEEN HAVING EXCESSIVE PLAY. RIGHT FRONT CV AXLE LOSING GREASE FROM BOOT.
Mfg Campaign: 11451976
Recall Date: Feb 14, 2022
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
CRACKED LOWER CONTROL ARM PASSENGER SIDE. CRACKED RIGHT FRONT CV AXLE. BALL JOINT HAS BEEN HAVING EXCESSIVE PLAY. RIGHT FRONT CV AXLE LOSING GREASE FROM BOOT.
Corrective Action:
CRACKED LOWER CONTROL ARM PASSENGER SIDE. CRACKED RIGHT FRONT CV AXLE. BALL JOINT HAS BEEN HAVING EXCESSIVE PLAY. RIGHT FRONT CV AXLE LOSING GREASE FROM BOOT.
Additional Notes:
CRACKED LOWER CONTROL ARM PASSENGER SIDE. CRACKED RIGHT FRONT CV AXLE. BALL JOINT HAS BEEN HAVING EXCESSIVE PLAY. RIGHT FRONT CV AXLE LOSING GREASE FROM BOOT.
Mfg Campaign: 11451976
Recall Date: Feb 14, 2022
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission came apart internally The 2019 hatchback Corolla's were covered under the warranty but the Sedan's weren't but they have the same engine and transmission in it . Took the car to Toyota for inspection but they wouldn't cover under the warranty.
Corrective Action:
Transmission came apart internally The 2019 hatchback Corolla's were covered under the warranty but the Sedan's weren't but they have the same engine and transmission in it . Took the car to Toyota for inspection but they wouldn't cover under the warranty.
Additional Notes:
Transmission came apart internally The 2019 hatchback Corolla's were covered under the warranty but the Sedan's weren't but they have the same engine and transmission in it . Took the car to Toyota for inspection but they wouldn't cover under the warranty.
Mfg Campaign: 11449515
Recall Date: Jan 31, 2022
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Headlight is not angled correctly and doesn't allow the driver to fully see what is infront of them at night. Dealer inspected and found no issues with alignment, however driving at night is almost like drive without headlights on as they don't show light correctly.
Corrective Action:
Headlight is not angled correctly and doesn't allow the driver to fully see what is infront of them at night. Dealer inspected and found no issues with alignment, however driving at night is almost like drive without headlights on as they don't show light correctly.
Additional Notes:
Headlight is not angled correctly and doesn't allow the driver to fully see what is infront of them at night. Dealer inspected and found no issues with alignment, however driving at night is almost like drive without headlights on as they don't show light correctly.
Mfg Campaign: 11449653
Recall Date: Jan 31, 2022
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Valencia, CA • 36 yrs
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