Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA15, 23LA03
Recall Date: Dec 20, 2023
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TA02, 20LA01
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19TB22/19TA22
Recall Date: Dec 11, 2019
Consumer Complaints
346 ComplaintsToyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Just bought a used 20 Corolla SE and put less then 500 miles on it and got a "maintenance required return to dealer" notification on the dash and a warning message in my information screen via infotainment system. Dealer said they got nothing via a scan. The issue is the Coolant Bypass Valve. I reset the light on the dash and restarted my car with air off and it did not come back on. The second you turn on the air (the A/C in particular) the light immediately popped back on along with a new warning message. I've looked around and there's literally THOUSANDS of people reporting the same issue all on vehicles between 15k and 100k miles. The dealers also charge at least $600-$1100 to remedy this all too common issue as they will tell you it is not covered under warranty. I'm unsure of what promised damage to the vehicle could be but I know for a fact it's not nothing. Everyone is dumbstruck with how many people have this issue and there is still no Recall on this clearly terribly made Coolant Bypass Valve. It seems to apply of us that this is just a cash grab for Toyota
Corrective Action:
Just bought a used 20 Corolla SE and put less then 500 miles on it and got a "maintenance required return to dealer" notification on the dash and a warning message in my information screen via infotainment system. Dealer said they got nothing via a scan. The issue is the Coolant Bypass Valve. I reset the light on the dash and restarted my car with air off and it did not come back on. The second you turn on the air (the A/C in particular) the light immediately popped back on along with a new warning message. I've looked around and there's literally THOUSANDS of people reporting the same issue all on vehicles between 15k and 100k miles. The dealers also charge at least $600-$1100 to remedy this all too common issue as they will tell you it is not covered under warranty. I'm unsure of what promised damage to the vehicle could be but I know for a fact it's not nothing. Everyone is dumbstruck with how many people have this issue and there is still no Recall on this clearly terribly made Coolant Bypass Valve. It seems to apply of us that this is just a cash grab for Toyota
Additional Notes:
Just bought a used 20 Corolla SE and put less then 500 miles on it and got a "maintenance required return to dealer" notification on the dash and a warning message in my information screen via infotainment system. Dealer said they got nothing via a scan. The issue is the Coolant Bypass Valve. I reset the light on the dash and restarted my car with air off and it did not come back on. The second you turn on the air (the A/C in particular) the light immediately popped back on along with a new warning message. I've looked around and there's literally THOUSANDS of people reporting the same issue all on vehicles between 15k and 100k miles. The dealers also charge at least $600-$1100 to remedy this all too common issue as they will tell you it is not covered under warranty. I'm unsure of what promised damage to the vehicle could be but I know for a fact it's not nothing. Everyone is dumbstruck with how many people have this issue and there is still no Recall on this clearly terribly made Coolant Bypass Valve. It seems to apply of us that this is just a cash grab for Toyota
Mfg Campaign: 11528747
Recall Date: Jun 25, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Coolant bypass valve problem. Engine maintenance required light has come on. This part affects several other components of the vehicle. Toyota dealership wants to charge $800 to fix it. It is a very common issue faced by many customers of 2020+ Corollas and 2019+ Rav4s. All dealerships with service departments are aware of this issue.
Corrective Action:
Coolant bypass valve problem. Engine maintenance required light has come on. This part affects several other components of the vehicle. Toyota dealership wants to charge $800 to fix it. It is a very common issue faced by many customers of 2020+ Corollas and 2019+ Rav4s. All dealerships with service departments are aware of this issue.
Additional Notes:
Coolant bypass valve problem. Engine maintenance required light has come on. This part affects several other components of the vehicle. Toyota dealership wants to charge $800 to fix it. It is a very common issue faced by many customers of 2020+ Corollas and 2019+ Rav4s. All dealerships with service departments are aware of this issue.
Mfg Campaign: 11527522
Recall Date: Jun 17, 2023
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2020 Toyota Corolla. The contact stated that the front driver's side seat belt buckle failed to lock as needed. The contact stated that the vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V877000 (Seat Belts) however, the VIN was not included in the recall. The failure mileage was 74,500.
Corrective Action:
The contact owns a 2020 Toyota Corolla. The contact stated that the front driver's side seat belt buckle failed to lock as needed. The contact stated that the vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V877000 (Seat Belts) however, the VIN was not included in the recall. The failure mileage was 74,500.
Additional Notes:
The contact owns a 2020 Toyota Corolla. The contact stated that the front driver's side seat belt buckle failed to lock as needed. The contact stated that the vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V877000 (Seat Belts) however, the VIN was not included in the recall. The failure mileage was 74,500.
Mfg Campaign: 11524711
Recall Date: May 31, 2023
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was driving on the road and I heard something like an explosion, I turned the emergency lights on and stopped to find out what had happened. I saw the sunroof completely broken, fortunately I didn’t get hurt but I got so scared and I don’t know if I will feel comfortable driving my car again.
Corrective Action:
I was driving on the road and I heard something like an explosion, I turned the emergency lights on and stopped to find out what had happened. I saw the sunroof completely broken, fortunately I didn’t get hurt but I got so scared and I don’t know if I will feel comfortable driving my car again.
Additional Notes:
I was driving on the road and I heard something like an explosion, I turned the emergency lights on and stopped to find out what had happened. I saw the sunroof completely broken, fortunately I didn’t get hurt but I got so scared and I don’t know if I will feel comfortable driving my car again.
Mfg Campaign: 11524407
Recall Date: May 30, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving on the road and I heard something like an explosion, I turned the emergency lights on and stopped to find out what had happened. I saw the sunroof completely broken, fortunately I didn’t get hurt but I got so scared and I don’t know if I will feel comfortable driving my car again.
Corrective Action:
I was driving on the road and I heard something like an explosion, I turned the emergency lights on and stopped to find out what had happened. I saw the sunroof completely broken, fortunately I didn’t get hurt but I got so scared and I don’t know if I will feel comfortable driving my car again.
Additional Notes:
I was driving on the road and I heard something like an explosion, I turned the emergency lights on and stopped to find out what had happened. I saw the sunroof completely broken, fortunately I didn’t get hurt but I got so scared and I don’t know if I will feel comfortable driving my car again.
Mfg Campaign: 11524407
Recall Date: May 30, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving regularly from work and sunroof exploded and glass went everywhere.
Corrective Action:
Driving regularly from work and sunroof exploded and glass went everywhere.
Additional Notes:
Driving regularly from work and sunroof exploded and glass went everywhere.
Mfg Campaign: 11522350
Recall Date: May 16, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Coolant leak due to engine defect from manufacture.
Corrective Action:
Coolant leak due to engine defect from manufacture.
Additional Notes:
Coolant leak due to engine defect from manufacture.
Mfg Campaign: 11518912
Recall Date: Apr 25, 2023
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2020 Toyota Corolla. The contact stated while driving 60 MPH, the contact stopped and the seat belt failed to restrain as designed, causing the contact to lunge forward. The vehicle was taken to the dealer and the dealer stated that no failure was found. The manufacturer was contacted but provided no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 5,000. The VIN was not available.
Corrective Action:
The contact owns a 2020 Toyota Corolla. The contact stated while driving 60 MPH, the contact stopped and the seat belt failed to restrain as designed, causing the contact to lunge forward. The vehicle was taken to the dealer and the dealer stated that no failure was found. The manufacturer was contacted but provided no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 5,000. The VIN was not available.
Additional Notes:
The contact owns a 2020 Toyota Corolla. The contact stated while driving 60 MPH, the contact stopped and the seat belt failed to restrain as designed, causing the contact to lunge forward. The vehicle was taken to the dealer and the dealer stated that no failure was found. The manufacturer was contacted but provided no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 5,000. The VIN was not available.
Mfg Campaign: 11518767
Recall Date: Apr 24, 2023
Toyota Motor Corporation
Defect Description:
Carry Handle, Shell, Base
Potential Consequences:
The car seat base does not install properly with the seat belt method nor the anchor method. The edge of the base still flips up if the part secured by the seat belt is properly tightened. No level infication
Corrective Action:
The car seat base does not install properly with the seat belt method nor the anchor method. The edge of the base still flips up if the part secured by the seat belt is properly tightened. No level infication
Additional Notes:
The car seat base does not install properly with the seat belt method nor the anchor method. The edge of the base still flips up if the part secured by the seat belt is properly tightened. No level infication
Mfg Campaign: 11512666
Recall Date: Mar 19, 2023
Toyota Motor Corporation
Defect Description:
Tether, Lower Anchor (on car seat or vehicle)
Potential Consequences:
The car seat base does not install properly with the seat belt method nor the anchor method. The edge of the base still flips up if the part secured by the seat belt is properly tightened. No level infication
Corrective Action:
The car seat base does not install properly with the seat belt method nor the anchor method. The edge of the base still flips up if the part secured by the seat belt is properly tightened. No level infication
Additional Notes:
The car seat base does not install properly with the seat belt method nor the anchor method. The edge of the base still flips up if the part secured by the seat belt is properly tightened. No level infication
Mfg Campaign: 11512666
Recall Date: Mar 19, 2023
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was going to work on 12/15/2022. There was a stop sign and I needed to take a right turn in order to join the freeway-10 east highway to head on to work. it was about 6: 40 am approximate time. There were too many cars ahead of me at the stop sign. My brakes failed to hold on while I waited for my turn. There were at least 3-4 cars ahead of me. Therefore I did not want to hurt anyone or any other car ahead of me. Therefore I veered off to my right-hand side where there was some space and tried to stop the car but it did not do so. Therefore, My car had to hit the high-way pole to come to a stop. The airbags deployed and hit me more to my right side. The car got totaled as per California casualty insurance information. I am glad to be alive. I went later to the hospital as there were no direct visible injuries.
Corrective Action:
I was going to work on 12/15/2022. There was a stop sign and I needed to take a right turn in order to join the freeway-10 east highway to head on to work. it was about 6: 40 am approximate time. There were too many cars ahead of me at the stop sign. My brakes failed to hold on while I waited for my turn. There were at least 3-4 cars ahead of me. Therefore I did not want to hurt anyone or any other car ahead of me. Therefore I veered off to my right-hand side where there was some space and tried to stop the car but it did not do so. Therefore, My car had to hit the high-way pole to come to a stop. The airbags deployed and hit me more to my right side. The car got totaled as per California casualty insurance information. I am glad to be alive. I went later to the hospital as there were no direct visible injuries.
Additional Notes:
I was going to work on 12/15/2022. There was a stop sign and I needed to take a right turn in order to join the freeway-10 east highway to head on to work. it was about 6: 40 am approximate time. There were too many cars ahead of me at the stop sign. My brakes failed to hold on while I waited for my turn. There were at least 3-4 cars ahead of me. Therefore I did not want to hurt anyone or any other car ahead of me. Therefore I veered off to my right-hand side where there was some space and tried to stop the car but it did not do so. Therefore, My car had to hit the high-way pole to come to a stop. The airbags deployed and hit me more to my right side. The car got totaled as per California casualty insurance information. I am glad to be alive. I went later to the hospital as there were no direct visible injuries.
Mfg Campaign: 11512454
Recall Date: Mar 17, 2023
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was going to work on 12/15/2022. There was a stop sign and I needed to take a right turn in order to join the freeway-10 east highway to head on to work. it was about 6: 40 am approximate time. There were too many cars ahead of me at the stop sign. My brakes failed to hold on while I waited for my turn. There were at least 3-4 cars ahead of me. Therefore I did not want to hurt anyone or any other car ahead of me. Therefore I veered off to my right-hand side where there was some space and tried to stop the car but it did not do so. Therefore, My car had to hit the high-way pole to come to a stop. The airbags deployed and hit me more to my right side. The car got totaled as per California casualty insurance information. I am glad to be alive. I went later to the hospital as there were no direct visible injuries.
Corrective Action:
I was going to work on 12/15/2022. There was a stop sign and I needed to take a right turn in order to join the freeway-10 east highway to head on to work. it was about 6: 40 am approximate time. There were too many cars ahead of me at the stop sign. My brakes failed to hold on while I waited for my turn. There were at least 3-4 cars ahead of me. Therefore I did not want to hurt anyone or any other car ahead of me. Therefore I veered off to my right-hand side where there was some space and tried to stop the car but it did not do so. Therefore, My car had to hit the high-way pole to come to a stop. The airbags deployed and hit me more to my right side. The car got totaled as per California casualty insurance information. I am glad to be alive. I went later to the hospital as there were no direct visible injuries.
Additional Notes:
I was going to work on 12/15/2022. There was a stop sign and I needed to take a right turn in order to join the freeway-10 east highway to head on to work. it was about 6: 40 am approximate time. There were too many cars ahead of me at the stop sign. My brakes failed to hold on while I waited for my turn. There were at least 3-4 cars ahead of me. Therefore I did not want to hurt anyone or any other car ahead of me. Therefore I veered off to my right-hand side where there was some space and tried to stop the car but it did not do so. Therefore, My car had to hit the high-way pole to come to a stop. The airbags deployed and hit me more to my right side. The car got totaled as per California casualty insurance information. I am glad to be alive. I went later to the hospital as there were no direct visible injuries.
Mfg Campaign: 11512454
Recall Date: Mar 17, 2023
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was going to work on 12/15/2022. There was a stop sign and I needed to take a right turn in order to join the freeway-10 east highway to head on to work. it was about 6: 40 am approximate time. There were too many cars ahead of me at the stop sign. My brakes failed to hold on while I waited for my turn. There were at least 3-4 cars ahead of me. Therefore I did not want to hurt anyone or any other car ahead of me. Therefore I veered off to my right-hand side where there was some space and tried to stop the car but it did not do so. Therefore, My car had to hit the high-way pole to come to a stop. The airbags deployed and hit me more to my right side. The car got totaled as per California casualty insurance information. I am glad to be alive. I went later to the hospital as there were no direct visible injuries.
Corrective Action:
I was going to work on 12/15/2022. There was a stop sign and I needed to take a right turn in order to join the freeway-10 east highway to head on to work. it was about 6: 40 am approximate time. There were too many cars ahead of me at the stop sign. My brakes failed to hold on while I waited for my turn. There were at least 3-4 cars ahead of me. Therefore I did not want to hurt anyone or any other car ahead of me. Therefore I veered off to my right-hand side where there was some space and tried to stop the car but it did not do so. Therefore, My car had to hit the high-way pole to come to a stop. The airbags deployed and hit me more to my right side. The car got totaled as per California casualty insurance information. I am glad to be alive. I went later to the hospital as there were no direct visible injuries.
Additional Notes:
I was going to work on 12/15/2022. There was a stop sign and I needed to take a right turn in order to join the freeway-10 east highway to head on to work. it was about 6: 40 am approximate time. There were too many cars ahead of me at the stop sign. My brakes failed to hold on while I waited for my turn. There were at least 3-4 cars ahead of me. Therefore I did not want to hurt anyone or any other car ahead of me. Therefore I veered off to my right-hand side where there was some space and tried to stop the car but it did not do so. Therefore, My car had to hit the high-way pole to come to a stop. The airbags deployed and hit me more to my right side. The car got totaled as per California casualty insurance information. I am glad to be alive. I went later to the hospital as there were no direct visible injuries.
Mfg Campaign: 11512454
Recall Date: Mar 17, 2023
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2020 Toyota Corolla. The contact stated while driving 20 MPH and making a right turn, while depressing the brake pedal, the vehicle failed to stop. The contact stated no warning light was illuminated. The contact stated that she shifted to park(P) and heard an abnormal noise. The contact stated that the vehicle continued to move forward until reaching the curb. The contact stated she had experienced the failure two times. The vehicle was not drivable. The contact towed the vehicle to her residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 36,000.
Corrective Action:
The contact owns a 2020 Toyota Corolla. The contact stated while driving 20 MPH and making a right turn, while depressing the brake pedal, the vehicle failed to stop. The contact stated no warning light was illuminated. The contact stated that she shifted to park(P) and heard an abnormal noise. The contact stated that the vehicle continued to move forward until reaching the curb. The contact stated she had experienced the failure two times. The vehicle was not drivable. The contact towed the vehicle to her residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 36,000.
Additional Notes:
The contact owns a 2020 Toyota Corolla. The contact stated while driving 20 MPH and making a right turn, while depressing the brake pedal, the vehicle failed to stop. The contact stated no warning light was illuminated. The contact stated that she shifted to park(P) and heard an abnormal noise. The contact stated that the vehicle continued to move forward until reaching the curb. The contact stated she had experienced the failure two times. The vehicle was not drivable. The contact towed the vehicle to her residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 36,000.
Mfg Campaign: 11509245
Recall Date: Feb 27, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There was a recall for vehicle shutting down when driving it was suppose to be taking care of back in October of 2022 and it continued to happen once in a while now it is happening more often and it is dangerous in the middle of traffic the engine just shut off with no warning now they are saying nothing is wrong and it out of warranty it is dangerous to drive there is going to be a accident
Corrective Action:
There was a recall for vehicle shutting down when driving it was suppose to be taking care of back in October of 2022 and it continued to happen once in a while now it is happening more often and it is dangerous in the middle of traffic the engine just shut off with no warning now they are saying nothing is wrong and it out of warranty it is dangerous to drive there is going to be a accident
Additional Notes:
There was a recall for vehicle shutting down when driving it was suppose to be taking care of back in October of 2022 and it continued to happen once in a while now it is happening more often and it is dangerous in the middle of traffic the engine just shut off with no warning now they are saying nothing is wrong and it out of warranty it is dangerous to drive there is going to be a accident
Mfg Campaign: 11508860
Recall Date: Feb 24, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The latch around the front passenger tire was off when I bought the car and findley Toyota would not fix it and stated every time I wen in that there was a rattle on the front passsenger tire. They knew there was a problem and they wouldn't fix it and told me that it wouddl cast me $2,500
Corrective Action:
The latch around the front passenger tire was off when I bought the car and findley Toyota would not fix it and stated every time I wen in that there was a rattle on the front passsenger tire. They knew there was a problem and they wouldn't fix it and told me that it wouddl cast me $2,500
Additional Notes:
The latch around the front passenger tire was off when I bought the car and findley Toyota would not fix it and stated every time I wen in that there was a rattle on the front passsenger tire. They knew there was a problem and they wouldn't fix it and told me that it wouddl cast me $2,500
Mfg Campaign: 11505648
Recall Date: Feb 5, 2023
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
While operating our 2020 Toyota Corolla hybrid at a slow speed in a parking lot, we began to apply the brakes as we pulled into a parking stall. As the brakes were applied , the vehicle suddenly lunged forward with abrupt force. Both tires left acceleration marks on the painted concrete curb and the vehicle struck a large concrete pillar with such force that the pillar was partially dislodged from the ground. The vehicle was brought to a Toyota dealership and the sales management was notified of the incident. We also filed complaint with the Toyota Corporation. We were contacted by a Toyota Corporation representative and were told that they would conduct the vehicle inspection. Several weeks later we received a letter from the Toyota Corporation legal department which informed us of their findings. The letter conveyed that no defect was discovered and the incident had not been captured in the vehicle's computer. We informed the Toyota dealership of the results. The only assistance offered was their willingness to sell the vehicle at auction, which we adamantly declined. At this time we are making arrangements to have the vehicle towed to a recycling lot for destruction.
Corrective Action:
While operating our 2020 Toyota Corolla hybrid at a slow speed in a parking lot, we began to apply the brakes as we pulled into a parking stall. As the brakes were applied , the vehicle suddenly lunged forward with abrupt force. Both tires left acceleration marks on the painted concrete curb and the vehicle struck a large concrete pillar with such force that the pillar was partially dislodged from the ground. The vehicle was brought to a Toyota dealership and the sales management was notified of the incident. We also filed complaint with the Toyota Corporation. We were contacted by a Toyota Corporation representative and were told that they would conduct the vehicle inspection. Several weeks later we received a letter from the Toyota Corporation legal department which informed us of their findings. The letter conveyed that no defect was discovered and the incident had not been captured in the vehicle's computer. We informed the Toyota dealership of the results. The only assistance offered was their willingness to sell the vehicle at auction, which we adamantly declined. At this time we are making arrangements to have the vehicle towed to a recycling lot for destruction.
Additional Notes:
While operating our 2020 Toyota Corolla hybrid at a slow speed in a parking lot, we began to apply the brakes as we pulled into a parking stall. As the brakes were applied , the vehicle suddenly lunged forward with abrupt force. Both tires left acceleration marks on the painted concrete curb and the vehicle struck a large concrete pillar with such force that the pillar was partially dislodged from the ground. The vehicle was brought to a Toyota dealership and the sales management was notified of the incident. We also filed complaint with the Toyota Corporation. We were contacted by a Toyota Corporation representative and were told that they would conduct the vehicle inspection. Several weeks later we received a letter from the Toyota Corporation legal department which informed us of their findings. The letter conveyed that no defect was discovered and the incident had not been captured in the vehicle's computer. We informed the Toyota dealership of the results. The only assistance offered was their willingness to sell the vehicle at auction, which we adamantly declined. At this time we are making arrangements to have the vehicle towed to a recycling lot for destruction.
Mfg Campaign: 11502761
Recall Date: Jan 20, 2023
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While operating our 2020 Toyota Corolla hybrid at a slow speed in a parking lot, we began to apply the brakes as we pulled into a parking stall. As the brakes were applied , the vehicle suddenly lunged forward with abrupt force. Both tires left acceleration marks on the painted concrete curb and the vehicle struck a large concrete pillar with such force that the pillar was partially dislodged from the ground. The vehicle was brought to a Toyota dealership and the sales management was notified of the incident. We also filed complaint with the Toyota Corporation. We were contacted by a Toyota Corporation representative and were told that they would conduct the vehicle inspection. Several weeks later we received a letter from the Toyota Corporation legal department which informed us of their findings. The letter conveyed that no defect was discovered and the incident had not been captured in the vehicle's computer. We informed the Toyota dealership of the results. The only assistance offered was their willingness to sell the vehicle at auction, which we adamantly declined. At this time we are making arrangements to have the vehicle towed to a recycling lot for destruction.
Corrective Action:
While operating our 2020 Toyota Corolla hybrid at a slow speed in a parking lot, we began to apply the brakes as we pulled into a parking stall. As the brakes were applied , the vehicle suddenly lunged forward with abrupt force. Both tires left acceleration marks on the painted concrete curb and the vehicle struck a large concrete pillar with such force that the pillar was partially dislodged from the ground. The vehicle was brought to a Toyota dealership and the sales management was notified of the incident. We also filed complaint with the Toyota Corporation. We were contacted by a Toyota Corporation representative and were told that they would conduct the vehicle inspection. Several weeks later we received a letter from the Toyota Corporation legal department which informed us of their findings. The letter conveyed that no defect was discovered and the incident had not been captured in the vehicle's computer. We informed the Toyota dealership of the results. The only assistance offered was their willingness to sell the vehicle at auction, which we adamantly declined. At this time we are making arrangements to have the vehicle towed to a recycling lot for destruction.
Additional Notes:
While operating our 2020 Toyota Corolla hybrid at a slow speed in a parking lot, we began to apply the brakes as we pulled into a parking stall. As the brakes were applied , the vehicle suddenly lunged forward with abrupt force. Both tires left acceleration marks on the painted concrete curb and the vehicle struck a large concrete pillar with such force that the pillar was partially dislodged from the ground. The vehicle was brought to a Toyota dealership and the sales management was notified of the incident. We also filed complaint with the Toyota Corporation. We were contacted by a Toyota Corporation representative and were told that they would conduct the vehicle inspection. Several weeks later we received a letter from the Toyota Corporation legal department which informed us of their findings. The letter conveyed that no defect was discovered and the incident had not been captured in the vehicle's computer. We informed the Toyota dealership of the results. The only assistance offered was their willingness to sell the vehicle at auction, which we adamantly declined. At this time we are making arrangements to have the vehicle towed to a recycling lot for destruction.
Mfg Campaign: 11502761
Recall Date: Jan 20, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I have only had the car for a year and a half, and I have already had to replace the battery which was less than 2 years old, all 4 tires (2 at 40000 miles and 2 at 48000), and now the engine wiring harness somehow got severed and has to be replaced which is almost $6k repair!
Corrective Action:
I have only had the car for a year and a half, and I have already had to replace the battery which was less than 2 years old, all 4 tires (2 at 40000 miles and 2 at 48000), and now the engine wiring harness somehow got severed and has to be replaced which is almost $6k repair!
Additional Notes:
I have only had the car for a year and a half, and I have already had to replace the battery which was less than 2 years old, all 4 tires (2 at 40000 miles and 2 at 48000), and now the engine wiring harness somehow got severed and has to be replaced which is almost $6k repair!
Mfg Campaign: 11497880
Recall Date: Dec 17, 2022
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
I have only had the car for a year and a half, and I have already had to replace the battery which was less than 2 years old, all 4 tires (2 at 40000 miles and 2 at 48000), and now the engine wiring harness somehow got severed and has to be replaced which is almost $6k repair!
Corrective Action:
I have only had the car for a year and a half, and I have already had to replace the battery which was less than 2 years old, all 4 tires (2 at 40000 miles and 2 at 48000), and now the engine wiring harness somehow got severed and has to be replaced which is almost $6k repair!
Additional Notes:
I have only had the car for a year and a half, and I have already had to replace the battery which was less than 2 years old, all 4 tires (2 at 40000 miles and 2 at 48000), and now the engine wiring harness somehow got severed and has to be replaced which is almost $6k repair!
Mfg Campaign: 11497880
Recall Date: Dec 17, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury