Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA15, 23LA03
Recall Date: Dec 20, 2023
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TA02, 20LA01
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19TB22/19TA22
Recall Date: Dec 11, 2019
Consumer Complaints
346 ComplaintsToyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The coolant bypass valve was constructed of poor quality plastic, and has cracked at a mere 50,000 miles. It's Leaking coolant into the sensor. Along with potentially causing major damage to the engine.
Corrective Action:
The coolant bypass valve was constructed of poor quality plastic, and has cracked at a mere 50,000 miles. It's Leaking coolant into the sensor. Along with potentially causing major damage to the engine.
Additional Notes:
The coolant bypass valve was constructed of poor quality plastic, and has cracked at a mere 50,000 miles. It's Leaking coolant into the sensor. Along with potentially causing major damage to the engine.
Mfg Campaign: 11589793
Recall Date: May 20, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
coolant bypass valve issue under 60k miles.
Corrective Action:
coolant bypass valve issue under 60k miles.
Additional Notes:
coolant bypass valve issue under 60k miles.
Mfg Campaign: 11589408
Recall Date: May 18, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Engine maintenance required . bypass coolant valve defected
Corrective Action:
Engine maintenance required . bypass coolant valve defected
Additional Notes:
Engine maintenance required . bypass coolant valve defected
Mfg Campaign: 11589458
Recall Date: May 18, 2024
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Toyota Corolla. The contact stated while driving 30 MPH, the vehicle was jerking abnormally. The contact noticed a failure with the transmission; however, there were no warning lights illuminated. The contact was concerned that the vehicle might stall while driving. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was instructed to contact the NHSTA Hotline for assistance. The failure mileage was approximately 131,000.
Corrective Action:
The contact owns a 2020 Toyota Corolla. The contact stated while driving 30 MPH, the vehicle was jerking abnormally. The contact noticed a failure with the transmission; however, there were no warning lights illuminated. The contact was concerned that the vehicle might stall while driving. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was instructed to contact the NHSTA Hotline for assistance. The failure mileage was approximately 131,000.
Additional Notes:
The contact owns a 2020 Toyota Corolla. The contact stated while driving 30 MPH, the vehicle was jerking abnormally. The contact noticed a failure with the transmission; however, there were no warning lights illuminated. The contact was concerned that the vehicle might stall while driving. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was instructed to contact the NHSTA Hotline for assistance. The failure mileage was approximately 131,000.
Mfg Campaign: 11589098
Recall Date: May 16, 2024
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Toyota Corolla. The contact stated while driving, at any speed, as the contact depressed the brake pedal to stop the vehicle would stop, however when the contact depressed the accelerator pedal the vehicle would move backwards with a jolt before moving forward. The contact stated that the failure was intermittent but had become recurring failure. The contact stated no warning light was illuminated. Additionally, the contact stated that an abnormal buzzing sound was coming from the engine compartment. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 131,000.
Corrective Action:
The contact owns a 2020 Toyota Corolla. The contact stated while driving, at any speed, as the contact depressed the brake pedal to stop the vehicle would stop, however when the contact depressed the accelerator pedal the vehicle would move backwards with a jolt before moving forward. The contact stated that the failure was intermittent but had become recurring failure. The contact stated no warning light was illuminated. Additionally, the contact stated that an abnormal buzzing sound was coming from the engine compartment. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 131,000.
Additional Notes:
The contact owns a 2020 Toyota Corolla. The contact stated while driving, at any speed, as the contact depressed the brake pedal to stop the vehicle would stop, however when the contact depressed the accelerator pedal the vehicle would move backwards with a jolt before moving forward. The contact stated that the failure was intermittent but had become recurring failure. The contact stated no warning light was illuminated. Additionally, the contact stated that an abnormal buzzing sound was coming from the engine compartment. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 131,000.
Mfg Campaign: 11589134
Recall Date: May 16, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Toyota Corolla. The contact stated while driving, at any speed, as the contact depressed the brake pedal to stop the vehicle would stop, however when the contact depressed the accelerator pedal the vehicle would move backwards with a jolt before moving forward. The contact stated that the failure was intermittent but had become recurring failure. The contact stated no warning light was illuminated. Additionally, the contact stated that an abnormal buzzing sound was coming from the engine compartment. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 131,000.
Corrective Action:
The contact owns a 2020 Toyota Corolla. The contact stated while driving, at any speed, as the contact depressed the brake pedal to stop the vehicle would stop, however when the contact depressed the accelerator pedal the vehicle would move backwards with a jolt before moving forward. The contact stated that the failure was intermittent but had become recurring failure. The contact stated no warning light was illuminated. Additionally, the contact stated that an abnormal buzzing sound was coming from the engine compartment. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 131,000.
Additional Notes:
The contact owns a 2020 Toyota Corolla. The contact stated while driving, at any speed, as the contact depressed the brake pedal to stop the vehicle would stop, however when the contact depressed the accelerator pedal the vehicle would move backwards with a jolt before moving forward. The contact stated that the failure was intermittent but had become recurring failure. The contact stated no warning light was illuminated. Additionally, the contact stated that an abnormal buzzing sound was coming from the engine compartment. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 131,000.
Mfg Campaign: 11589134
Recall Date: May 16, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Coolant bypass valve failed at 52k miles.
Corrective Action:
Coolant bypass valve failed at 52k miles.
Additional Notes:
Coolant bypass valve failed at 52k miles.
Mfg Campaign: 11588845
Recall Date: May 15, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Coolant bypass valve failed at 52k miles.
Corrective Action:
Coolant bypass valve failed at 52k miles.
Additional Notes:
Coolant bypass valve failed at 52k miles.
Mfg Campaign: 11588845
Recall Date: May 15, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Toyota Corolla. The contact stated while driving at undisclosed speeds, the check engine warning light was illuminated and flashing. The contact stated that the vehicle was not accelerating above 30 MPH. The vehicle was taken to an independent mechanic where it was diagnosed with a rocker arm actuator system performance failure and several other unknown failures. The vehicle was not repaired. The contact discovered the Technical Service Bulletin: 0098-19; however, it was not verified if the vehicle was included. The manufacturer was not made aware of the failure. The failure mileage was approximately 119,000.
Corrective Action:
The contact owns a 2020 Toyota Corolla. The contact stated while driving at undisclosed speeds, the check engine warning light was illuminated and flashing. The contact stated that the vehicle was not accelerating above 30 MPH. The vehicle was taken to an independent mechanic where it was diagnosed with a rocker arm actuator system performance failure and several other unknown failures. The vehicle was not repaired. The contact discovered the Technical Service Bulletin: 0098-19; however, it was not verified if the vehicle was included. The manufacturer was not made aware of the failure. The failure mileage was approximately 119,000.
Additional Notes:
The contact owns a 2020 Toyota Corolla. The contact stated while driving at undisclosed speeds, the check engine warning light was illuminated and flashing. The contact stated that the vehicle was not accelerating above 30 MPH. The vehicle was taken to an independent mechanic where it was diagnosed with a rocker arm actuator system performance failure and several other unknown failures. The vehicle was not repaired. The contact discovered the Technical Service Bulletin: 0098-19; however, it was not verified if the vehicle was included. The manufacturer was not made aware of the failure. The failure mileage was approximately 119,000.
Mfg Campaign: 11588869
Recall Date: May 15, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Check engine light is giving a false positive. There is something wrong with the coolant bypass valve. I checked online and this is not an isolated event.
Corrective Action:
Check engine light is giving a false positive. There is something wrong with the coolant bypass valve. I checked online and this is not an isolated event.
Additional Notes:
Check engine light is giving a false positive. There is something wrong with the coolant bypass valve. I checked online and this is not an isolated event.
Mfg Campaign: 11588615
Recall Date: May 14, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My son and daughter in law moved from California to Georgia due to military duties in Hinesville Georgia. They drove their 2020 Toyota Corolla from California to Georgia. They paid the fee to obtain their 2024 registration sticker but got denied by the DMV in California due to a recall on this vehicle. My son took the vehicle to Chatham Parkway Toyota in Savannah Georgia to fix the recall. He received documentation that the recall has been fixed. My daughter in law took this documentation to the DMV and they said it was not sufficient, we needed to provide the original pink copy of the recall. Chatman Parkway Toyota never gave my son the original copy. Where can we obtain this so we can receive our registration sticker? Can you please help us out and contact Chatham Parkway Toyota to see if they even fixed the recall problem or not and why they did not give my son an original copy of the fixed recall situation. It has been a struggle to obtain the registration sticker when the recall was a problem. This situation has been very stressful due to an expired registration and not being able to drive u til we receive the correct sticker. Please help if you can. Thank you, [XXX] . [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My son and daughter in law moved from California to Georgia due to military duties in Hinesville Georgia. They drove their 2020 Toyota Corolla from California to Georgia. They paid the fee to obtain their 2024 registration sticker but got denied by the DMV in California due to a recall on this vehicle. My son took the vehicle to Chatham Parkway Toyota in Savannah Georgia to fix the recall. He received documentation that the recall has been fixed. My daughter in law took this documentation to the DMV and they said it was not sufficient, we needed to provide the original pink copy of the recall. Chatman Parkway Toyota never gave my son the original copy. Where can we obtain this so we can receive our registration sticker? Can you please help us out and contact Chatham Parkway Toyota to see if they even fixed the recall problem or not and why they did not give my son an original copy of the fixed recall situation. It has been a struggle to obtain the registration sticker when the recall was a problem. This situation has been very stressful due to an expired registration and not being able to drive u til we receive the correct sticker. Please help if you can. Thank you, [XXX] . [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My son and daughter in law moved from California to Georgia due to military duties in Hinesville Georgia. They drove their 2020 Toyota Corolla from California to Georgia. They paid the fee to obtain their 2024 registration sticker but got denied by the DMV in California due to a recall on this vehicle. My son took the vehicle to Chatham Parkway Toyota in Savannah Georgia to fix the recall. He received documentation that the recall has been fixed. My daughter in law took this documentation to the DMV and they said it was not sufficient, we needed to provide the original pink copy of the recall. Chatman Parkway Toyota never gave my son the original copy. Where can we obtain this so we can receive our registration sticker? Can you please help us out and contact Chatham Parkway Toyota to see if they even fixed the recall problem or not and why they did not give my son an original copy of the fixed recall situation. It has been a struggle to obtain the registration sticker when the recall was a problem. This situation has been very stressful due to an expired registration and not being able to drive u til we receive the correct sticker. Please help if you can. Thank you, [XXX] . [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11588790
Recall Date: May 14, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I own 2020 corolla le. It has 50k miles. There is a message that keeps coming up in the infotainment screen and hinders the navigation information especially when i am looking for directions and evey second counts and not being able to act when the exit appearscan cause an accident. The message is caused by a dcm failure. Toyota should never allow a message like that pop up every time on the navigation screen. It keeps saying “ device connected not supported “ every few seconds.
Corrective Action:
I own 2020 corolla le. It has 50k miles. There is a message that keeps coming up in the infotainment screen and hinders the navigation information especially when i am looking for directions and evey second counts and not being able to act when the exit appearscan cause an accident. The message is caused by a dcm failure. Toyota should never allow a message like that pop up every time on the navigation screen. It keeps saying “ device connected not supported “ every few seconds.
Additional Notes:
I own 2020 corolla le. It has 50k miles. There is a message that keeps coming up in the infotainment screen and hinders the navigation information especially when i am looking for directions and evey second counts and not being able to act when the exit appearscan cause an accident. The message is caused by a dcm failure. Toyota should never allow a message like that pop up every time on the navigation screen. It keeps saying “ device connected not supported “ every few seconds.
Mfg Campaign: 11588207
Recall Date: May 11, 2024
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
Engine coolant valve is broken. Part of power train as it cools circuits for the power train.
Corrective Action:
Engine coolant valve is broken. Part of power train as it cools circuits for the power train.
Additional Notes:
Engine coolant valve is broken. Part of power train as it cools circuits for the power train.
Mfg Campaign: 11587729
Recall Date: May 8, 2024
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The wipers keep stopping during use. I have to switch speeds to get it running again. Very dangerous when raining.
Corrective Action:
The wipers keep stopping during use. I have to switch speeds to get it running again. Very dangerous when raining.
Additional Notes:
The wipers keep stopping during use. I have to switch speeds to get it running again. Very dangerous when raining.
Mfg Campaign: 11587741
Recall Date: May 8, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The Engine Coolant Bypass Valve Short in the vehicle has malfunctioned. This appears to be widespread issue not only in the Corolla, but in the Camry and RAV4, and appears to affect model years 2019-2024. This issue caused coolant leakage, has the potential to cause issues with the engine, and affects the A/C/Heating systems as well. There were no warning signs prior to the failure, and the car had just passed a multi point inspection 4 days prior to the failure. The problem has been reproduced by my local Toyota dealership.
Corrective Action:
The Engine Coolant Bypass Valve Short in the vehicle has malfunctioned. This appears to be widespread issue not only in the Corolla, but in the Camry and RAV4, and appears to affect model years 2019-2024. This issue caused coolant leakage, has the potential to cause issues with the engine, and affects the A/C/Heating systems as well. There were no warning signs prior to the failure, and the car had just passed a multi point inspection 4 days prior to the failure. The problem has been reproduced by my local Toyota dealership.
Additional Notes:
The Engine Coolant Bypass Valve Short in the vehicle has malfunctioned. This appears to be widespread issue not only in the Corolla, but in the Camry and RAV4, and appears to affect model years 2019-2024. This issue caused coolant leakage, has the potential to cause issues with the engine, and affects the A/C/Heating systems as well. There were no warning signs prior to the failure, and the car had just passed a multi point inspection 4 days prior to the failure. The problem has been reproduced by my local Toyota dealership.
Mfg Campaign: 11587551
Recall Date: May 7, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
At 4 years and 1/2 old car 2020 Corolla XSE an Engine Maintenance Required SEE DEALER light turned on. Did diagnostic with OBD 2 scanner at two locations auto body shop and Uto zone. Nothing appears. It is in fact a NEEDED future recall since thousands if not more people have encountered the same. It is a Coolant By Pass Valve. Cost is only $99.53 + tax at dealer. Problem is that should be under warranty or extended warranty or recall. Dealer likes to charge $800 (180-200 for diagnostic, $110 part, $400 labor. Part only takes 30 minutes to install. I should be able to buy at dealer for $110 and have them install for free or pay 30 minutes of work time = $85. 1 hour is about $175. So instead of trying to be billed $800 I should only be billed for $85 labor (30 minutes) + $110 part = Brand total of $105 USD. My daughter [XXX] and I, [XXX] (dad) bought the car at Longo Toyota El Monte, CA 91731. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
At 4 years and 1/2 old car 2020 Corolla XSE an Engine Maintenance Required SEE DEALER light turned on. Did diagnostic with OBD 2 scanner at two locations auto body shop and Uto zone. Nothing appears. It is in fact a NEEDED future recall since thousands if not more people have encountered the same. It is a Coolant By Pass Valve. Cost is only $99.53 + tax at dealer. Problem is that should be under warranty or extended warranty or recall. Dealer likes to charge $800 (180-200 for diagnostic, $110 part, $400 labor. Part only takes 30 minutes to install. I should be able to buy at dealer for $110 and have them install for free or pay 30 minutes of work time = $85. 1 hour is about $175. So instead of trying to be billed $800 I should only be billed for $85 labor (30 minutes) + $110 part = Brand total of $105 USD. My daughter [XXX] and I, [XXX] (dad) bought the car at Longo Toyota El Monte, CA 91731. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
At 4 years and 1/2 old car 2020 Corolla XSE an Engine Maintenance Required SEE DEALER light turned on. Did diagnostic with OBD 2 scanner at two locations auto body shop and Uto zone. Nothing appears. It is in fact a NEEDED future recall since thousands if not more people have encountered the same. It is a Coolant By Pass Valve. Cost is only $99.53 + tax at dealer. Problem is that should be under warranty or extended warranty or recall. Dealer likes to charge $800 (180-200 for diagnostic, $110 part, $400 labor. Part only takes 30 minutes to install. I should be able to buy at dealer for $110 and have them install for free or pay 30 minutes of work time = $85. 1 hour is about $175. So instead of trying to be billed $800 I should only be billed for $85 labor (30 minutes) + $110 part = Brand total of $105 USD. My daughter [XXX] and I, [XXX] (dad) bought the car at Longo Toyota El Monte, CA 91731. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11586995
Recall Date: May 4, 2024
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
At 4 years and 1/2 old car 2020 Corolla XSE an Engine Maintenance Required SEE DEALER light turned on. Did diagnostic with OBD 2 scanner at two locations auto body shop and Uto zone. Nothing appears. It is in fact a NEEDED future recall since thousands if not more people have encountered the same. It is a Coolant By Pass Valve. Cost is only $99.53 + tax at dealer. Problem is that should be under warranty or extended warranty or recall. Dealer likes to charge $800 (180-200 for diagnostic, $110 part, $400 labor. Part only takes 30 minutes to install. I should be able to buy at dealer for $110 and have them install for free or pay 30 minutes of work time = $85. 1 hour is about $175. So instead of trying to be billed $800 I should only be billed for $85 labor (30 minutes) + $110 part = Brand total of $105 USD. My daughter [XXX] and I, [XXX] (dad) bought the car at Longo Toyota El Monte, CA 91731. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
At 4 years and 1/2 old car 2020 Corolla XSE an Engine Maintenance Required SEE DEALER light turned on. Did diagnostic with OBD 2 scanner at two locations auto body shop and Uto zone. Nothing appears. It is in fact a NEEDED future recall since thousands if not more people have encountered the same. It is a Coolant By Pass Valve. Cost is only $99.53 + tax at dealer. Problem is that should be under warranty or extended warranty or recall. Dealer likes to charge $800 (180-200 for diagnostic, $110 part, $400 labor. Part only takes 30 minutes to install. I should be able to buy at dealer for $110 and have them install for free or pay 30 minutes of work time = $85. 1 hour is about $175. So instead of trying to be billed $800 I should only be billed for $85 labor (30 minutes) + $110 part = Brand total of $105 USD. My daughter [XXX] and I, [XXX] (dad) bought the car at Longo Toyota El Monte, CA 91731. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
At 4 years and 1/2 old car 2020 Corolla XSE an Engine Maintenance Required SEE DEALER light turned on. Did diagnostic with OBD 2 scanner at two locations auto body shop and Uto zone. Nothing appears. It is in fact a NEEDED future recall since thousands if not more people have encountered the same. It is a Coolant By Pass Valve. Cost is only $99.53 + tax at dealer. Problem is that should be under warranty or extended warranty or recall. Dealer likes to charge $800 (180-200 for diagnostic, $110 part, $400 labor. Part only takes 30 minutes to install. I should be able to buy at dealer for $110 and have them install for free or pay 30 minutes of work time = $85. 1 hour is about $175. So instead of trying to be billed $800 I should only be billed for $85 labor (30 minutes) + $110 part = Brand total of $105 USD. My daughter [XXX] and I, [XXX] (dad) bought the car at Longo Toyota El Monte, CA 91731. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11586995
Recall Date: May 4, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
At 4 years and 1/2 old car 2020 Corolla XSE an Engine Maintenance Required SEE DEALER light turned on. Did diagnostic with OBD 2 scanner at two locations auto body shop and Uto zone. Nothing appears. It is in fact a NEEDED future recall since thousands if not more people have encountered the same. It is a Coolant By Pass Valve. Cost is only $99.53 + tax at dealer. Problem is that should be under warranty or extended warranty or recall. Dealer likes to charge $800 (180-200 for diagnostic, $110 part, $400 labor. Part only takes 30 minutes to install. I should be able to buy at dealer for $110 and have them install for free or pay 30 minutes of work time = $85. 1 hour is about $175. So instead of trying to be billed $800 I should only be billed for $85 labor (30 minutes) + $110 part = Brand total of $105 USD. My daughter [XXX] and I, [XXX] (dad) bought the car at Longo Toyota El Monte, CA 91731. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
At 4 years and 1/2 old car 2020 Corolla XSE an Engine Maintenance Required SEE DEALER light turned on. Did diagnostic with OBD 2 scanner at two locations auto body shop and Uto zone. Nothing appears. It is in fact a NEEDED future recall since thousands if not more people have encountered the same. It is a Coolant By Pass Valve. Cost is only $99.53 + tax at dealer. Problem is that should be under warranty or extended warranty or recall. Dealer likes to charge $800 (180-200 for diagnostic, $110 part, $400 labor. Part only takes 30 minutes to install. I should be able to buy at dealer for $110 and have them install for free or pay 30 minutes of work time = $85. 1 hour is about $175. So instead of trying to be billed $800 I should only be billed for $85 labor (30 minutes) + $110 part = Brand total of $105 USD. My daughter [XXX] and I, [XXX] (dad) bought the car at Longo Toyota El Monte, CA 91731. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
At 4 years and 1/2 old car 2020 Corolla XSE an Engine Maintenance Required SEE DEALER light turned on. Did diagnostic with OBD 2 scanner at two locations auto body shop and Uto zone. Nothing appears. It is in fact a NEEDED future recall since thousands if not more people have encountered the same. It is a Coolant By Pass Valve. Cost is only $99.53 + tax at dealer. Problem is that should be under warranty or extended warranty or recall. Dealer likes to charge $800 (180-200 for diagnostic, $110 part, $400 labor. Part only takes 30 minutes to install. I should be able to buy at dealer for $110 and have them install for free or pay 30 minutes of work time = $85. 1 hour is about $175. So instead of trying to be billed $800 I should only be billed for $85 labor (30 minutes) + $110 part = Brand total of $105 USD. My daughter [XXX] and I, [XXX] (dad) bought the car at Longo Toyota El Monte, CA 91731. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11586995
Recall Date: May 4, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Coolant bypass valve failure. Dealer (Atkins Kroll, Toyota Guam) is conveniently charging me over $600 for repair for a common issue for vehicles of this generation.
Corrective Action:
Coolant bypass valve failure. Dealer (Atkins Kroll, Toyota Guam) is conveniently charging me over $600 for repair for a common issue for vehicles of this generation.
Additional Notes:
Coolant bypass valve failure. Dealer (Atkins Kroll, Toyota Guam) is conveniently charging me over $600 for repair for a common issue for vehicles of this generation.
Mfg Campaign: 11586250
Recall Date: May 1, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Engine maintenance repair On display vehicle not in motion on radio screen
Corrective Action:
Engine maintenance repair On display vehicle not in motion on radio screen
Additional Notes:
Engine maintenance repair On display vehicle not in motion on radio screen
Mfg Campaign: 11586222
Recall Date: Apr 30, 2024
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