Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA15, 23LA03
Recall Date: Dec 20, 2023
Consumer Complaints
193 ComplaintsToyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
Front end collision at 50mph with deer. No airbag deployment, car was totaled
Corrective Action:
Front end collision at 50mph with deer. No airbag deployment, car was totaled
Additional Notes:
Front end collision at 50mph with deer. No airbag deployment, car was totaled
Mfg Campaign: 11480914
Recall Date: Aug 24, 2022
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
Recently my car was in an accident involving 2 other vehicles. An SUV in front of me rear-ended someone and then I rear-ended the SUV. We were in heavy traffic at a major intersection and were stopped at a red light. The light turned green and we began to move. We were accelerating from a stop and were maybe approaching 10 -15 mph. Traffic started to back up at the next light and so the first car stopped suddenly so as not to block the intersection. Then the driver in front of me crashed into that car. He was on his phone, not looking, and didn't have time to brake. I was about 2-3 car lengths behind when he came to a complete stop. I was also still accelerating, as were most cars, since the light had just turned green. As soon as the vehicle in front of me hit the other car and stopped moving, I immediately applied my brakes. Based on the distance I believe I should have been able to stop. I remember thinking there was plenty of room. Except that the ABS came on and, instead of stopping my car before hitting the object in front of me (because the car is also capable of doing that), it just continued to let my car slide right into the back of the vehicle in front of me. I was then "at fault" according to my insurance company despite my explanation of the details. This led to a $500 deductible for repairs and an increase in my insurance rate. I honestly believe that the ABS should not have activated in that situation. If the car is able to recognize and even stop for objects in front of it, why would it let me slide into another car? I've had similar situations with my other cars in the past and they always stopped quickly, often avoiding this very situation. To summarize, I feel that the antilock brake system in my car failed to act in a safe and appropriate manner, thus causing an increased risk of damage or injury to the vehicle and passengers. In my case it resulted in damage to my car and a lot of extra money to cover those damages. Thank you
Corrective Action:
Recently my car was in an accident involving 2 other vehicles. An SUV in front of me rear-ended someone and then I rear-ended the SUV. We were in heavy traffic at a major intersection and were stopped at a red light. The light turned green and we began to move. We were accelerating from a stop and were maybe approaching 10 -15 mph. Traffic started to back up at the next light and so the first car stopped suddenly so as not to block the intersection. Then the driver in front of me crashed into that car. He was on his phone, not looking, and didn't have time to brake. I was about 2-3 car lengths behind when he came to a complete stop. I was also still accelerating, as were most cars, since the light had just turned green. As soon as the vehicle in front of me hit the other car and stopped moving, I immediately applied my brakes. Based on the distance I believe I should have been able to stop. I remember thinking there was plenty of room. Except that the ABS came on and, instead of stopping my car before hitting the object in front of me (because the car is also capable of doing that), it just continued to let my car slide right into the back of the vehicle in front of me. I was then "at fault" according to my insurance company despite my explanation of the details. This led to a $500 deductible for repairs and an increase in my insurance rate. I honestly believe that the ABS should not have activated in that situation. If the car is able to recognize and even stop for objects in front of it, why would it let me slide into another car? I've had similar situations with my other cars in the past and they always stopped quickly, often avoiding this very situation. To summarize, I feel that the antilock brake system in my car failed to act in a safe and appropriate manner, thus causing an increased risk of damage or injury to the vehicle and passengers. In my case it resulted in damage to my car and a lot of extra money to cover those damages. Thank you
Additional Notes:
Recently my car was in an accident involving 2 other vehicles. An SUV in front of me rear-ended someone and then I rear-ended the SUV. We were in heavy traffic at a major intersection and were stopped at a red light. The light turned green and we began to move. We were accelerating from a stop and were maybe approaching 10 -15 mph. Traffic started to back up at the next light and so the first car stopped suddenly so as not to block the intersection. Then the driver in front of me crashed into that car. He was on his phone, not looking, and didn't have time to brake. I was about 2-3 car lengths behind when he came to a complete stop. I was also still accelerating, as were most cars, since the light had just turned green. As soon as the vehicle in front of me hit the other car and stopped moving, I immediately applied my brakes. Based on the distance I believe I should have been able to stop. I remember thinking there was plenty of room. Except that the ABS came on and, instead of stopping my car before hitting the object in front of me (because the car is also capable of doing that), it just continued to let my car slide right into the back of the vehicle in front of me. I was then "at fault" according to my insurance company despite my explanation of the details. This led to a $500 deductible for repairs and an increase in my insurance rate. I honestly believe that the ABS should not have activated in that situation. If the car is able to recognize and even stop for objects in front of it, why would it let me slide into another car? I've had similar situations with my other cars in the past and they always stopped quickly, often avoiding this very situation. To summarize, I feel that the antilock brake system in my car failed to act in a safe and appropriate manner, thus causing an increased risk of damage or injury to the vehicle and passengers. In my case it resulted in damage to my car and a lot of extra money to cover those damages. Thank you
Mfg Campaign: 11480884
Recall Date: Aug 23, 2022
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Recently my car was in an accident involving 2 other vehicles. An SUV in front of me rear-ended someone and then I rear-ended the SUV. We were in heavy traffic at a major intersection and were stopped at a red light. The light turned green and we began to move. We were accelerating from a stop and were maybe approaching 10 -15 mph. Traffic started to back up at the next light and so the first car stopped suddenly so as not to block the intersection. Then the driver in front of me crashed into that car. He was on his phone, not looking, and didn't have time to brake. I was about 2-3 car lengths behind when he came to a complete stop. I was also still accelerating, as were most cars, since the light had just turned green. As soon as the vehicle in front of me hit the other car and stopped moving, I immediately applied my brakes. Based on the distance I believe I should have been able to stop. I remember thinking there was plenty of room. Except that the ABS came on and, instead of stopping my car before hitting the object in front of me (because the car is also capable of doing that), it just continued to let my car slide right into the back of the vehicle in front of me. I was then "at fault" according to my insurance company despite my explanation of the details. This led to a $500 deductible for repairs and an increase in my insurance rate. I honestly believe that the ABS should not have activated in that situation. If the car is able to recognize and even stop for objects in front of it, why would it let me slide into another car? I've had similar situations with my other cars in the past and they always stopped quickly, often avoiding this very situation. To summarize, I feel that the antilock brake system in my car failed to act in a safe and appropriate manner, thus causing an increased risk of damage or injury to the vehicle and passengers. In my case it resulted in damage to my car and a lot of extra money to cover those damages. Thank you
Corrective Action:
Recently my car was in an accident involving 2 other vehicles. An SUV in front of me rear-ended someone and then I rear-ended the SUV. We were in heavy traffic at a major intersection and were stopped at a red light. The light turned green and we began to move. We were accelerating from a stop and were maybe approaching 10 -15 mph. Traffic started to back up at the next light and so the first car stopped suddenly so as not to block the intersection. Then the driver in front of me crashed into that car. He was on his phone, not looking, and didn't have time to brake. I was about 2-3 car lengths behind when he came to a complete stop. I was also still accelerating, as were most cars, since the light had just turned green. As soon as the vehicle in front of me hit the other car and stopped moving, I immediately applied my brakes. Based on the distance I believe I should have been able to stop. I remember thinking there was plenty of room. Except that the ABS came on and, instead of stopping my car before hitting the object in front of me (because the car is also capable of doing that), it just continued to let my car slide right into the back of the vehicle in front of me. I was then "at fault" according to my insurance company despite my explanation of the details. This led to a $500 deductible for repairs and an increase in my insurance rate. I honestly believe that the ABS should not have activated in that situation. If the car is able to recognize and even stop for objects in front of it, why would it let me slide into another car? I've had similar situations with my other cars in the past and they always stopped quickly, often avoiding this very situation. To summarize, I feel that the antilock brake system in my car failed to act in a safe and appropriate manner, thus causing an increased risk of damage or injury to the vehicle and passengers. In my case it resulted in damage to my car and a lot of extra money to cover those damages. Thank you
Additional Notes:
Recently my car was in an accident involving 2 other vehicles. An SUV in front of me rear-ended someone and then I rear-ended the SUV. We were in heavy traffic at a major intersection and were stopped at a red light. The light turned green and we began to move. We were accelerating from a stop and were maybe approaching 10 -15 mph. Traffic started to back up at the next light and so the first car stopped suddenly so as not to block the intersection. Then the driver in front of me crashed into that car. He was on his phone, not looking, and didn't have time to brake. I was about 2-3 car lengths behind when he came to a complete stop. I was also still accelerating, as were most cars, since the light had just turned green. As soon as the vehicle in front of me hit the other car and stopped moving, I immediately applied my brakes. Based on the distance I believe I should have been able to stop. I remember thinking there was plenty of room. Except that the ABS came on and, instead of stopping my car before hitting the object in front of me (because the car is also capable of doing that), it just continued to let my car slide right into the back of the vehicle in front of me. I was then "at fault" according to my insurance company despite my explanation of the details. This led to a $500 deductible for repairs and an increase in my insurance rate. I honestly believe that the ABS should not have activated in that situation. If the car is able to recognize and even stop for objects in front of it, why would it let me slide into another car? I've had similar situations with my other cars in the past and they always stopped quickly, often avoiding this very situation. To summarize, I feel that the antilock brake system in my car failed to act in a safe and appropriate manner, thus causing an increased risk of damage or injury to the vehicle and passengers. In my case it resulted in damage to my car and a lot of extra money to cover those damages. Thank you
Mfg Campaign: 11480884
Recall Date: Aug 23, 2022
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving home from school, and while trying to change lanes on fairly busy road on a hill and my car with a CVT transmission stalled out and a check engine light appeared on my dash with a message reading “drive-start control malfunction”. While trying to limp the car home, the engine killed power three or four times within like a five minute drive up some hilly roads and I constantly had to pull to the side and turn the car off and on just to make it up the next hill. I took it in the same day the issue were happening and they didn’t diagnose the issue until two three week after I had originally brought it in and said it was a CVT issue. A week or two prior to this happening, I was coming down a hill towards a stop light and when I get hit the stop light my car jerked and the “drive-start control malfunction” messages appeared then immediately went away, so I paid it no mind.
Corrective Action:
I was driving home from school, and while trying to change lanes on fairly busy road on a hill and my car with a CVT transmission stalled out and a check engine light appeared on my dash with a message reading “drive-start control malfunction”. While trying to limp the car home, the engine killed power three or four times within like a five minute drive up some hilly roads and I constantly had to pull to the side and turn the car off and on just to make it up the next hill. I took it in the same day the issue were happening and they didn’t diagnose the issue until two three week after I had originally brought it in and said it was a CVT issue. A week or two prior to this happening, I was coming down a hill towards a stop light and when I get hit the stop light my car jerked and the “drive-start control malfunction” messages appeared then immediately went away, so I paid it no mind.
Additional Notes:
I was driving home from school, and while trying to change lanes on fairly busy road on a hill and my car with a CVT transmission stalled out and a check engine light appeared on my dash with a message reading “drive-start control malfunction”. While trying to limp the car home, the engine killed power three or four times within like a five minute drive up some hilly roads and I constantly had to pull to the side and turn the car off and on just to make it up the next hill. I took it in the same day the issue were happening and they didn’t diagnose the issue until two three week after I had originally brought it in and said it was a CVT issue. A week or two prior to this happening, I was coming down a hill towards a stop light and when I get hit the stop light my car jerked and the “drive-start control malfunction” messages appeared then immediately went away, so I paid it no mind.
Mfg Campaign: 11473590
Recall Date: Jul 12, 2022
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2021 Toyota Corolla. The contact stated while driving 30 MPH, the parking brake warning light illuminated. The contact was able to continue driving. The contact stated that the failure had been reoccurring while driving. Additionally, the brake warning light was illuminated. The dealer was notified of the failure and advised the contact to take the vehicle for diagnostic testing. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,800.
Corrective Action:
The contact owns a 2021 Toyota Corolla. The contact stated while driving 30 MPH, the parking brake warning light illuminated. The contact was able to continue driving. The contact stated that the failure had been reoccurring while driving. Additionally, the brake warning light was illuminated. The dealer was notified of the failure and advised the contact to take the vehicle for diagnostic testing. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,800.
Additional Notes:
The contact owns a 2021 Toyota Corolla. The contact stated while driving 30 MPH, the parking brake warning light illuminated. The contact was able to continue driving. The contact stated that the failure had been reoccurring while driving. Additionally, the brake warning light was illuminated. The dealer was notified of the failure and advised the contact to take the vehicle for diagnostic testing. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,800.
Mfg Campaign: 11470679
Recall Date: Jun 23, 2022
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
2021 TOYOTA COROLLA. CONSUMER WRITES IN REGARD TO UNINTENDED ACCELERATION. THE CONSUMER STATED THAT WHILE PARKING THE VEHICLE ACCELERATED OVER A BARRIER. WHEN THE CONSUMER REVERSED THE VEHICLE, IT ACCELERATED BACKWARDS INTO ANOTHER VEHICLE CAUSING DAMAGE. THE VEHICLE WAS BEING REPAIRED. *JS
Corrective Action:
2021 TOYOTA COROLLA. CONSUMER WRITES IN REGARD TO UNINTENDED ACCELERATION. THE CONSUMER STATED THAT WHILE PARKING THE VEHICLE ACCELERATED OVER A BARRIER. WHEN THE CONSUMER REVERSED THE VEHICLE, IT ACCELERATED BACKWARDS INTO ANOTHER VEHICLE CAUSING DAMAGE. THE VEHICLE WAS BEING REPAIRED. *JS
Additional Notes:
2021 TOYOTA COROLLA. CONSUMER WRITES IN REGARD TO UNINTENDED ACCELERATION. THE CONSUMER STATED THAT WHILE PARKING THE VEHICLE ACCELERATED OVER A BARRIER. WHEN THE CONSUMER REVERSED THE VEHICLE, IT ACCELERATED BACKWARDS INTO ANOTHER VEHICLE CAUSING DAMAGE. THE VEHICLE WAS BEING REPAIRED. *JS
Mfg Campaign: 11466934
Recall Date: Jun 1, 2022
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My 2021 Toyota Corolla, with 3000 miles and less than a year on it, is repeatedly exhibiting a "check gas cap" warning message followed a day or two later by a "check engine, visit your dealer" warning. This has happened twice. I have returned to the dealer once to have the system reset, after which the same sequence of warning messages recurred. This message wipes out my dashboard display and keeps me from using my cruise control and radar distancing feature. I have not yet determined what other safety features are neutralized by this recurring malfunction. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
My 2021 Toyota Corolla, with 3000 miles and less than a year on it, is repeatedly exhibiting a "check gas cap" warning message followed a day or two later by a "check engine, visit your dealer" warning. This has happened twice. I have returned to the dealer once to have the system reset, after which the same sequence of warning messages recurred. This message wipes out my dashboard display and keeps me from using my cruise control and radar distancing feature. I have not yet determined what other safety features are neutralized by this recurring malfunction. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
My 2021 Toyota Corolla, with 3000 miles and less than a year on it, is repeatedly exhibiting a "check gas cap" warning message followed a day or two later by a "check engine, visit your dealer" warning. This has happened twice. I have returned to the dealer once to have the system reset, after which the same sequence of warning messages recurred. This message wipes out my dashboard display and keeps me from using my cruise control and radar distancing feature. I have not yet determined what other safety features are neutralized by this recurring malfunction. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11462961
Recall Date: May 1, 2022
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My 2021 Toyota Corolla, with 3000 miles and less than a year on it, is repeatedly exhibiting a "check gas cap" warning message followed a day or two later by a "check engine, visit your dealer" warning. This has happened twice. I have returned to the dealer once to have the system reset, after which the same sequence of warning messages recurred. This message wipes out my dashboard display and keeps me from using my cruise control and radar distancing feature. I have not yet determined what other safety features are neutralized by this recurring malfunction. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
My 2021 Toyota Corolla, with 3000 miles and less than a year on it, is repeatedly exhibiting a "check gas cap" warning message followed a day or two later by a "check engine, visit your dealer" warning. This has happened twice. I have returned to the dealer once to have the system reset, after which the same sequence of warning messages recurred. This message wipes out my dashboard display and keeps me from using my cruise control and radar distancing feature. I have not yet determined what other safety features are neutralized by this recurring malfunction. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
My 2021 Toyota Corolla, with 3000 miles and less than a year on it, is repeatedly exhibiting a "check gas cap" warning message followed a day or two later by a "check engine, visit your dealer" warning. This has happened twice. I have returned to the dealer once to have the system reset, after which the same sequence of warning messages recurred. This message wipes out my dashboard display and keeps me from using my cruise control and radar distancing feature. I have not yet determined what other safety features are neutralized by this recurring malfunction. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11462961
Recall Date: May 1, 2022
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My 2021 Toyota Corolla, with 3000 miles and less than a year on it, is repeatedly exhibiting a "check gas cap" warning message followed a day or two later by a "check engine, visit your dealer" warning. This has happened twice. I have returned to the dealer once to have the system reset, after which the same sequence of warning messages recurred. This message wipes out my dashboard display and keeps me from using my cruise control and radar distancing feature. I have not yet determined what other safety features are neutralized by this recurring malfunction. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
My 2021 Toyota Corolla, with 3000 miles and less than a year on it, is repeatedly exhibiting a "check gas cap" warning message followed a day or two later by a "check engine, visit your dealer" warning. This has happened twice. I have returned to the dealer once to have the system reset, after which the same sequence of warning messages recurred. This message wipes out my dashboard display and keeps me from using my cruise control and radar distancing feature. I have not yet determined what other safety features are neutralized by this recurring malfunction. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
My 2021 Toyota Corolla, with 3000 miles and less than a year on it, is repeatedly exhibiting a "check gas cap" warning message followed a day or two later by a "check engine, visit your dealer" warning. This has happened twice. I have returned to the dealer once to have the system reset, after which the same sequence of warning messages recurred. This message wipes out my dashboard display and keeps me from using my cruise control and radar distancing feature. I have not yet determined what other safety features are neutralized by this recurring malfunction. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11462961
Recall Date: May 1, 2022
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2021 Toyota Corolla. The contact stated while driving approximately 55 MPH, the vehicle came to a squeaky stop. The contact was able to get off the road safely. The contact stated once on the side of the road, he noticed the electric parking brake was engaged. There were no warning lights illuminated. The contact stated that the regular service brakes were inoperable while the electric parking brake was engaged. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic found no failure with the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,200.
Corrective Action:
The contact owns a 2021 Toyota Corolla. The contact stated while driving approximately 55 MPH, the vehicle came to a squeaky stop. The contact was able to get off the road safely. The contact stated once on the side of the road, he noticed the electric parking brake was engaged. There were no warning lights illuminated. The contact stated that the regular service brakes were inoperable while the electric parking brake was engaged. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic found no failure with the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,200.
Additional Notes:
The contact owns a 2021 Toyota Corolla. The contact stated while driving approximately 55 MPH, the vehicle came to a squeaky stop. The contact was able to get off the road safely. The contact stated once on the side of the road, he noticed the electric parking brake was engaged. There were no warning lights illuminated. The contact stated that the regular service brakes were inoperable while the electric parking brake was engaged. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic found no failure with the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,200.
Mfg Campaign: 11461617
Recall Date: Apr 21, 2022
Toyota Motor Corporation
Defect Description:
PARKING BRAKE:ELECTRICAL
Potential Consequences:
The contact owns a 2021 Toyota Corolla. The contact stated while driving approximately 55 MPH, the vehicle came to a squeaky stop. The contact was able to get off the road safely. The contact stated once on the side of the road, he noticed the electric parking brake was engaged. There were no warning lights illuminated. The contact stated that the regular service brakes were inoperable while the electric parking brake was engaged. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic found no failure with the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,200.
Corrective Action:
The contact owns a 2021 Toyota Corolla. The contact stated while driving approximately 55 MPH, the vehicle came to a squeaky stop. The contact was able to get off the road safely. The contact stated once on the side of the road, he noticed the electric parking brake was engaged. There were no warning lights illuminated. The contact stated that the regular service brakes were inoperable while the electric parking brake was engaged. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic found no failure with the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,200.
Additional Notes:
The contact owns a 2021 Toyota Corolla. The contact stated while driving approximately 55 MPH, the vehicle came to a squeaky stop. The contact was able to get off the road safely. The contact stated once on the side of the road, he noticed the electric parking brake was engaged. There were no warning lights illuminated. The contact stated that the regular service brakes were inoperable while the electric parking brake was engaged. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic found no failure with the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,200.
Mfg Campaign: 11461617
Recall Date: Apr 21, 2022
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
While driving down a two-way street an oncoming car departed its lane resulting in an offset frontal collision on the driver's side. The driver's side airbag did not deploy, the seat belts did not pretention/lock and the pre-collision system did not engage brakes or alert the driver. The driver of the car suffered a broken bone as a result. The driver of the oncoming colliding car was okay, their airbags deployed.
Corrective Action:
While driving down a two-way street an oncoming car departed its lane resulting in an offset frontal collision on the driver's side. The driver's side airbag did not deploy, the seat belts did not pretention/lock and the pre-collision system did not engage brakes or alert the driver. The driver of the car suffered a broken bone as a result. The driver of the oncoming colliding car was okay, their airbags deployed.
Additional Notes:
While driving down a two-way street an oncoming car departed its lane resulting in an offset frontal collision on the driver's side. The driver's side airbag did not deploy, the seat belts did not pretention/lock and the pre-collision system did not engage brakes or alert the driver. The driver of the car suffered a broken bone as a result. The driver of the oncoming colliding car was okay, their airbags deployed.
Mfg Campaign: 11451068
Recall Date: Feb 8, 2022
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
While driving down a two-way street an oncoming car departed its lane resulting in an offset frontal collision on the driver's side. The driver's side airbag did not deploy, the seat belts did not pretention/lock and the pre-collision system did not engage brakes or alert the driver. The driver of the car suffered a broken bone as a result. The driver of the oncoming colliding car was okay, their airbags deployed.
Corrective Action:
While driving down a two-way street an oncoming car departed its lane resulting in an offset frontal collision on the driver's side. The driver's side airbag did not deploy, the seat belts did not pretention/lock and the pre-collision system did not engage brakes or alert the driver. The driver of the car suffered a broken bone as a result. The driver of the oncoming colliding car was okay, their airbags deployed.
Additional Notes:
While driving down a two-way street an oncoming car departed its lane resulting in an offset frontal collision on the driver's side. The driver's side airbag did not deploy, the seat belts did not pretention/lock and the pre-collision system did not engage brakes or alert the driver. The driver of the car suffered a broken bone as a result. The driver of the oncoming colliding car was okay, their airbags deployed.
Mfg Campaign: 11451068
Recall Date: Feb 8, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I was driving on the freeway on January 21, 2022, I had my iPhone X plugged into the car's infotainment system via USB to enable Apple CarPlay and navigate using Google Maps. In the middle of driving, the navigation system lost accuracy of my precise location. It continuously kept rerouting, as it believed that I had exited the freeway and was now on the side street. GPS precision is unreliable when the connected phone is not unlocked and on the Google Maps app (sometimes it works, sometimes it doesn't). This is obviously a safety hazard, since I have to exit the Google Maps app on my phone, reopen it, and reroute to the location so the software accurately picks up my location (luckily, the car has lane-trace assist). Another issue is when using Google Maps (an issue with all navigation app, really; here I use Google Maps as an example, but I've had an issue with all maps apps I use, including Apple Maps) navigation with Apple CarPlay and the iPhone locks itself or the driver exits the Google Maps app on the phone. Sometimes, when the phone locks itself from idle usage (as it should, since the driver is focusing on the road) or when the Google Maps app is exited (but not closed), the navigation interface on the car's infotainment system freezes. It shows the current location of the vehicle as stationary when it really should be moving. The intended functionality is the navigation software should continue running and updating as the car moves, regardless of whether the phone is locked or if the Google Maps app is only running in the background. This issue happens sporadically, but poses a significant risk of a collision, as it forces the driver to use their phone and reroute their navigation instead of paying attention to the road. Toyota needs to coordinate with Apple to address this issue on Apple CarPlay and subsequently release a software update to drivers.
Corrective Action:
When I was driving on the freeway on January 21, 2022, I had my iPhone X plugged into the car's infotainment system via USB to enable Apple CarPlay and navigate using Google Maps. In the middle of driving, the navigation system lost accuracy of my precise location. It continuously kept rerouting, as it believed that I had exited the freeway and was now on the side street. GPS precision is unreliable when the connected phone is not unlocked and on the Google Maps app (sometimes it works, sometimes it doesn't). This is obviously a safety hazard, since I have to exit the Google Maps app on my phone, reopen it, and reroute to the location so the software accurately picks up my location (luckily, the car has lane-trace assist). Another issue is when using Google Maps (an issue with all navigation app, really; here I use Google Maps as an example, but I've had an issue with all maps apps I use, including Apple Maps) navigation with Apple CarPlay and the iPhone locks itself or the driver exits the Google Maps app on the phone. Sometimes, when the phone locks itself from idle usage (as it should, since the driver is focusing on the road) or when the Google Maps app is exited (but not closed), the navigation interface on the car's infotainment system freezes. It shows the current location of the vehicle as stationary when it really should be moving. The intended functionality is the navigation software should continue running and updating as the car moves, regardless of whether the phone is locked or if the Google Maps app is only running in the background. This issue happens sporadically, but poses a significant risk of a collision, as it forces the driver to use their phone and reroute their navigation instead of paying attention to the road. Toyota needs to coordinate with Apple to address this issue on Apple CarPlay and subsequently release a software update to drivers.
Additional Notes:
When I was driving on the freeway on January 21, 2022, I had my iPhone X plugged into the car's infotainment system via USB to enable Apple CarPlay and navigate using Google Maps. In the middle of driving, the navigation system lost accuracy of my precise location. It continuously kept rerouting, as it believed that I had exited the freeway and was now on the side street. GPS precision is unreliable when the connected phone is not unlocked and on the Google Maps app (sometimes it works, sometimes it doesn't). This is obviously a safety hazard, since I have to exit the Google Maps app on my phone, reopen it, and reroute to the location so the software accurately picks up my location (luckily, the car has lane-trace assist). Another issue is when using Google Maps (an issue with all navigation app, really; here I use Google Maps as an example, but I've had an issue with all maps apps I use, including Apple Maps) navigation with Apple CarPlay and the iPhone locks itself or the driver exits the Google Maps app on the phone. Sometimes, when the phone locks itself from idle usage (as it should, since the driver is focusing on the road) or when the Google Maps app is exited (but not closed), the navigation interface on the car's infotainment system freezes. It shows the current location of the vehicle as stationary when it really should be moving. The intended functionality is the navigation software should continue running and updating as the car moves, regardless of whether the phone is locked or if the Google Maps app is only running in the background. This issue happens sporadically, but poses a significant risk of a collision, as it forces the driver to use their phone and reroute their navigation instead of paying attention to the road. Toyota needs to coordinate with Apple to address this issue on Apple CarPlay and subsequently release a software update to drivers.
Mfg Campaign: 11448525
Recall Date: Jan 23, 2022
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When I was driving on the freeway on January 21, 2022, I had my iPhone X plugged into the car's infotainment system via USB to enable Apple CarPlay and navigate using Google Maps. In the middle of driving, the navigation system lost accuracy of my precise location. It continuously kept rerouting, as it believed that I had exited the freeway and was now on the side street. GPS precision is unreliable when the connected phone is not unlocked and on the Google Maps app (sometimes it works, sometimes it doesn't). This is obviously a safety hazard, since I have to exit the Google Maps app on my phone, reopen it, and reroute to the location so the software accurately picks up my location (luckily, the car has lane-trace assist). Another issue is when using Google Maps (an issue with all navigation app, really; here I use Google Maps as an example, but I've had an issue with all maps apps I use, including Apple Maps) navigation with Apple CarPlay and the iPhone locks itself or the driver exits the Google Maps app on the phone. Sometimes, when the phone locks itself from idle usage (as it should, since the driver is focusing on the road) or when the Google Maps app is exited (but not closed), the navigation interface on the car's infotainment system freezes. It shows the current location of the vehicle as stationary when it really should be moving. The intended functionality is the navigation software should continue running and updating as the car moves, regardless of whether the phone is locked or if the Google Maps app is only running in the background. This issue happens sporadically, but poses a significant risk of a collision, as it forces the driver to use their phone and reroute their navigation instead of paying attention to the road. Toyota needs to coordinate with Apple to address this issue on Apple CarPlay and subsequently release a software update to drivers.
Corrective Action:
When I was driving on the freeway on January 21, 2022, I had my iPhone X plugged into the car's infotainment system via USB to enable Apple CarPlay and navigate using Google Maps. In the middle of driving, the navigation system lost accuracy of my precise location. It continuously kept rerouting, as it believed that I had exited the freeway and was now on the side street. GPS precision is unreliable when the connected phone is not unlocked and on the Google Maps app (sometimes it works, sometimes it doesn't). This is obviously a safety hazard, since I have to exit the Google Maps app on my phone, reopen it, and reroute to the location so the software accurately picks up my location (luckily, the car has lane-trace assist). Another issue is when using Google Maps (an issue with all navigation app, really; here I use Google Maps as an example, but I've had an issue with all maps apps I use, including Apple Maps) navigation with Apple CarPlay and the iPhone locks itself or the driver exits the Google Maps app on the phone. Sometimes, when the phone locks itself from idle usage (as it should, since the driver is focusing on the road) or when the Google Maps app is exited (but not closed), the navigation interface on the car's infotainment system freezes. It shows the current location of the vehicle as stationary when it really should be moving. The intended functionality is the navigation software should continue running and updating as the car moves, regardless of whether the phone is locked or if the Google Maps app is only running in the background. This issue happens sporadically, but poses a significant risk of a collision, as it forces the driver to use their phone and reroute their navigation instead of paying attention to the road. Toyota needs to coordinate with Apple to address this issue on Apple CarPlay and subsequently release a software update to drivers.
Additional Notes:
When I was driving on the freeway on January 21, 2022, I had my iPhone X plugged into the car's infotainment system via USB to enable Apple CarPlay and navigate using Google Maps. In the middle of driving, the navigation system lost accuracy of my precise location. It continuously kept rerouting, as it believed that I had exited the freeway and was now on the side street. GPS precision is unreliable when the connected phone is not unlocked and on the Google Maps app (sometimes it works, sometimes it doesn't). This is obviously a safety hazard, since I have to exit the Google Maps app on my phone, reopen it, and reroute to the location so the software accurately picks up my location (luckily, the car has lane-trace assist). Another issue is when using Google Maps (an issue with all navigation app, really; here I use Google Maps as an example, but I've had an issue with all maps apps I use, including Apple Maps) navigation with Apple CarPlay and the iPhone locks itself or the driver exits the Google Maps app on the phone. Sometimes, when the phone locks itself from idle usage (as it should, since the driver is focusing on the road) or when the Google Maps app is exited (but not closed), the navigation interface on the car's infotainment system freezes. It shows the current location of the vehicle as stationary when it really should be moving. The intended functionality is the navigation software should continue running and updating as the car moves, regardless of whether the phone is locked or if the Google Maps app is only running in the background. This issue happens sporadically, but poses a significant risk of a collision, as it forces the driver to use their phone and reroute their navigation instead of paying attention to the road. Toyota needs to coordinate with Apple to address this issue on Apple CarPlay and subsequently release a software update to drivers.
Mfg Campaign: 11448525
Recall Date: Jan 23, 2022
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I purchased this vehicle new in June 2021. It is the hatchback model. Prior to that I drove a motorcycle since 2015. I noticed right at the beginning that the headlights don't illuminate far enough ahead at night for what I consider safe. My ability to see off into the distance ahead of the vehicle is far less than what I would get from my motorcycle, which doesn't make any sense to me because this car has LED headlights which are supposed to be better. I live in Washington, DC and have family in New Jersey that I visit regularly. There are two ways I can go. The first is Interstate 95 which has a speed limit of 65 but I set my cruise control at 60. When I come to an area where there is no street lighting and there are no other cars around which are helping illuminate the roadway, I am overdriving my headlights. This is not safe. The second route is taking Route 50 to the Annapolis Bay Bridge, then getting on Route 301 North towards Middletown, Delaware and then New Castle, Delaware, over the Delaware Memorial Bridge and then Route 295 towards Burlington County where my family lives. Route 50 is 65 mph until you get to Annapolis where its reduced to 55, then stays 55mph all the way to Route 301, and then Route 301 is 55 mph, until the Delaware Memorial Bridge. When I get to Route 301 North there is very little other lighting on the road other than my headlights. There are far fewer cars than on Interstate 95 so I get very little illumination from passing cars. Even if I reduce my speed to 50 mph, I am still over-driving my headlights. There has to be something wrong with how the headlights have been positioned. They are not shining for any reasonable distance ahead of the car. I have gone to the Toyota dealer in Bethesda, MD where I purchased it, Jim Coleman Toyota three times to tell them about it. Each time they have told me that there is nothing wrong with the lights. But I don't know what they did to check them.
Corrective Action:
I purchased this vehicle new in June 2021. It is the hatchback model. Prior to that I drove a motorcycle since 2015. I noticed right at the beginning that the headlights don't illuminate far enough ahead at night for what I consider safe. My ability to see off into the distance ahead of the vehicle is far less than what I would get from my motorcycle, which doesn't make any sense to me because this car has LED headlights which are supposed to be better. I live in Washington, DC and have family in New Jersey that I visit regularly. There are two ways I can go. The first is Interstate 95 which has a speed limit of 65 but I set my cruise control at 60. When I come to an area where there is no street lighting and there are no other cars around which are helping illuminate the roadway, I am overdriving my headlights. This is not safe. The second route is taking Route 50 to the Annapolis Bay Bridge, then getting on Route 301 North towards Middletown, Delaware and then New Castle, Delaware, over the Delaware Memorial Bridge and then Route 295 towards Burlington County where my family lives. Route 50 is 65 mph until you get to Annapolis where its reduced to 55, then stays 55mph all the way to Route 301, and then Route 301 is 55 mph, until the Delaware Memorial Bridge. When I get to Route 301 North there is very little other lighting on the road other than my headlights. There are far fewer cars than on Interstate 95 so I get very little illumination from passing cars. Even if I reduce my speed to 50 mph, I am still over-driving my headlights. There has to be something wrong with how the headlights have been positioned. They are not shining for any reasonable distance ahead of the car. I have gone to the Toyota dealer in Bethesda, MD where I purchased it, Jim Coleman Toyota three times to tell them about it. Each time they have told me that there is nothing wrong with the lights. But I don't know what they did to check them.
Additional Notes:
I purchased this vehicle new in June 2021. It is the hatchback model. Prior to that I drove a motorcycle since 2015. I noticed right at the beginning that the headlights don't illuminate far enough ahead at night for what I consider safe. My ability to see off into the distance ahead of the vehicle is far less than what I would get from my motorcycle, which doesn't make any sense to me because this car has LED headlights which are supposed to be better. I live in Washington, DC and have family in New Jersey that I visit regularly. There are two ways I can go. The first is Interstate 95 which has a speed limit of 65 but I set my cruise control at 60. When I come to an area where there is no street lighting and there are no other cars around which are helping illuminate the roadway, I am overdriving my headlights. This is not safe. The second route is taking Route 50 to the Annapolis Bay Bridge, then getting on Route 301 North towards Middletown, Delaware and then New Castle, Delaware, over the Delaware Memorial Bridge and then Route 295 towards Burlington County where my family lives. Route 50 is 65 mph until you get to Annapolis where its reduced to 55, then stays 55mph all the way to Route 301, and then Route 301 is 55 mph, until the Delaware Memorial Bridge. When I get to Route 301 North there is very little other lighting on the road other than my headlights. There are far fewer cars than on Interstate 95 so I get very little illumination from passing cars. Even if I reduce my speed to 50 mph, I am still over-driving my headlights. There has to be something wrong with how the headlights have been positioned. They are not shining for any reasonable distance ahead of the car. I have gone to the Toyota dealer in Bethesda, MD where I purchased it, Jim Coleman Toyota three times to tell them about it. Each time they have told me that there is nothing wrong with the lights. But I don't know what they did to check them.
Mfg Campaign: 11445594
Recall Date: Dec 30, 2021
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I purchased this vehicle new in June 2021. It is the hatchback model. Prior to that I drove a motorcycle since 2015. I noticed right at the beginning that the headlights don't illuminate far enough ahead at night for what I consider safe. My ability to see off into the distance ahead of the vehicle is far less than what I would get from my motorcycle, which doesn't make any sense to me because this car has LED headlights which are supposed to be better. I live in Washington, DC and have family in New Jersey that I visit regularly. There are two ways I can go. The first is Interstate 95 which has a speed limit of 65 but I set my cruise control at 60. When I come to an area where there is no street lighting and there are no other cars around which are helping illuminate the roadway, I am overdriving my headlights. This is not safe. The second route is taking Route 50 to the Annapolis Bay Bridge, then getting on Route 301 North towards Middletown, Delaware and then New Castle, Delaware, over the Delaware Memorial Bridge and then Route 295 towards Burlington County where my family lives. Route 50 is 65 mph until you get to Annapolis where its reduced to 55, then stays 55mph all the way to Route 301, and then Route 301 is 55 mph, until the Delaware Memorial Bridge. When I get to Route 301 North there is very little other lighting on the road other than my headlights. There are far fewer cars than on Interstate 95 so I get very little illumination from passing cars. Even if I reduce my speed to 50 mph, I am still over-driving my headlights. There has to be something wrong with how the headlights have been positioned. They are not shining for any reasonable distance ahead of the car. I have gone to the Toyota dealer in Bethesda, MD where I purchased it, Jim Coleman Toyota three times to tell them about it. Each time they have told me that there is nothing wrong with the lights. But I don't know what they did to check them.
Corrective Action:
I purchased this vehicle new in June 2021. It is the hatchback model. Prior to that I drove a motorcycle since 2015. I noticed right at the beginning that the headlights don't illuminate far enough ahead at night for what I consider safe. My ability to see off into the distance ahead of the vehicle is far less than what I would get from my motorcycle, which doesn't make any sense to me because this car has LED headlights which are supposed to be better. I live in Washington, DC and have family in New Jersey that I visit regularly. There are two ways I can go. The first is Interstate 95 which has a speed limit of 65 but I set my cruise control at 60. When I come to an area where there is no street lighting and there are no other cars around which are helping illuminate the roadway, I am overdriving my headlights. This is not safe. The second route is taking Route 50 to the Annapolis Bay Bridge, then getting on Route 301 North towards Middletown, Delaware and then New Castle, Delaware, over the Delaware Memorial Bridge and then Route 295 towards Burlington County where my family lives. Route 50 is 65 mph until you get to Annapolis where its reduced to 55, then stays 55mph all the way to Route 301, and then Route 301 is 55 mph, until the Delaware Memorial Bridge. When I get to Route 301 North there is very little other lighting on the road other than my headlights. There are far fewer cars than on Interstate 95 so I get very little illumination from passing cars. Even if I reduce my speed to 50 mph, I am still over-driving my headlights. There has to be something wrong with how the headlights have been positioned. They are not shining for any reasonable distance ahead of the car. I have gone to the Toyota dealer in Bethesda, MD where I purchased it, Jim Coleman Toyota three times to tell them about it. Each time they have told me that there is nothing wrong with the lights. But I don't know what they did to check them.
Additional Notes:
I purchased this vehicle new in June 2021. It is the hatchback model. Prior to that I drove a motorcycle since 2015. I noticed right at the beginning that the headlights don't illuminate far enough ahead at night for what I consider safe. My ability to see off into the distance ahead of the vehicle is far less than what I would get from my motorcycle, which doesn't make any sense to me because this car has LED headlights which are supposed to be better. I live in Washington, DC and have family in New Jersey that I visit regularly. There are two ways I can go. The first is Interstate 95 which has a speed limit of 65 but I set my cruise control at 60. When I come to an area where there is no street lighting and there are no other cars around which are helping illuminate the roadway, I am overdriving my headlights. This is not safe. The second route is taking Route 50 to the Annapolis Bay Bridge, then getting on Route 301 North towards Middletown, Delaware and then New Castle, Delaware, over the Delaware Memorial Bridge and then Route 295 towards Burlington County where my family lives. Route 50 is 65 mph until you get to Annapolis where its reduced to 55, then stays 55mph all the way to Route 301, and then Route 301 is 55 mph, until the Delaware Memorial Bridge. When I get to Route 301 North there is very little other lighting on the road other than my headlights. There are far fewer cars than on Interstate 95 so I get very little illumination from passing cars. Even if I reduce my speed to 50 mph, I am still over-driving my headlights. There has to be something wrong with how the headlights have been positioned. They are not shining for any reasonable distance ahead of the car. I have gone to the Toyota dealer in Bethesda, MD where I purchased it, Jim Coleman Toyota three times to tell them about it. Each time they have told me that there is nothing wrong with the lights. But I don't know what they did to check them.
Mfg Campaign: 11445594
Recall Date: Dec 30, 2021
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
Car was in dealership twice in one week for jerking while driving dealership said it was abc and was so called “fixed” both times only had my car for a little bit back before I had to take it back . 3rd time in the same week my transmission went out on me while on the highway with young kids in the car and almost caused a wreck. Car got towed in was confirmed it was my transmission and a dozen other codes going off . Toyota is lucky that the semi that was behind me when this happened did not plow into me
Corrective Action:
Car was in dealership twice in one week for jerking while driving dealership said it was abc and was so called “fixed” both times only had my car for a little bit back before I had to take it back . 3rd time in the same week my transmission went out on me while on the highway with young kids in the car and almost caused a wreck. Car got towed in was confirmed it was my transmission and a dozen other codes going off . Toyota is lucky that the semi that was behind me when this happened did not plow into me
Additional Notes:
Car was in dealership twice in one week for jerking while driving dealership said it was abc and was so called “fixed” both times only had my car for a little bit back before I had to take it back . 3rd time in the same week my transmission went out on me while on the highway with young kids in the car and almost caused a wreck. Car got towed in was confirmed it was my transmission and a dozen other codes going off . Toyota is lucky that the semi that was behind me when this happened did not plow into me
Mfg Campaign: 11445388
Recall Date: Dec 29, 2021
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the vehicle the brake hold system was activated at a red light. While proceeding through the light within (about) 5 minutes the vehicle indicated a brake hold malfunction. An odor of smoke was also present, at that point I turned off the vehicle and inspected the origin; the trunk. Upon opening the trunk the right side had a sizeable fire growing towards my assets. Police did arrive on scene, an adjuster has examined the damages, however this has not seemed to be replicated. I believe the risks associated with this incident are quite evident. There was no collision.
Corrective Action:
While driving the vehicle the brake hold system was activated at a red light. While proceeding through the light within (about) 5 minutes the vehicle indicated a brake hold malfunction. An odor of smoke was also present, at that point I turned off the vehicle and inspected the origin; the trunk. Upon opening the trunk the right side had a sizeable fire growing towards my assets. Police did arrive on scene, an adjuster has examined the damages, however this has not seemed to be replicated. I believe the risks associated with this incident are quite evident. There was no collision.
Additional Notes:
While driving the vehicle the brake hold system was activated at a red light. While proceeding through the light within (about) 5 minutes the vehicle indicated a brake hold malfunction. An odor of smoke was also present, at that point I turned off the vehicle and inspected the origin; the trunk. Upon opening the trunk the right side had a sizeable fire growing towards my assets. Police did arrive on scene, an adjuster has examined the damages, however this has not seemed to be replicated. I believe the risks associated with this incident are quite evident. There was no collision.
Mfg Campaign: 11441723
Recall Date: Nov 26, 2021
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving the vehicle the brake hold system was activated at a red light. While proceeding through the light within (about) 5 minutes the vehicle indicated a brake hold malfunction. An odor of smoke was also present, at that point I turned off the vehicle and inspected the origin; the trunk. Upon opening the trunk the right side had a sizeable fire growing towards my assets. Police did arrive on scene, an adjuster has examined the damages, however this has not seemed to be replicated. I believe the risks associated with this incident are quite evident. There was no collision.
Corrective Action:
While driving the vehicle the brake hold system was activated at a red light. While proceeding through the light within (about) 5 minutes the vehicle indicated a brake hold malfunction. An odor of smoke was also present, at that point I turned off the vehicle and inspected the origin; the trunk. Upon opening the trunk the right side had a sizeable fire growing towards my assets. Police did arrive on scene, an adjuster has examined the damages, however this has not seemed to be replicated. I believe the risks associated with this incident are quite evident. There was no collision.
Additional Notes:
While driving the vehicle the brake hold system was activated at a red light. While proceeding through the light within (about) 5 minutes the vehicle indicated a brake hold malfunction. An odor of smoke was also present, at that point I turned off the vehicle and inspected the origin; the trunk. Upon opening the trunk the right side had a sizeable fire growing towards my assets. Police did arrive on scene, an adjuster has examined the damages, however this has not seemed to be replicated. I believe the risks associated with this incident are quite evident. There was no collision.
Mfg Campaign: 11441723
Recall Date: Nov 26, 2021
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