Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25TA02/25LA02
Recall Date: Jan 29, 2025
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla and Corolla Hybrid vehicles. Due to cracks developed during the manufacturing process, the steering intermediate shaft assembly may fracture and possibly result in the shaft detaching from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24TB13/24TA13
Recall Date: Nov 21, 2024
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA08/ 23LA02
Recall Date: Jul 12, 2023
Consumer Complaints
95 ComplaintsToyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Engine stopped at a red light and I had an indicator saying that the power steering was low and to press the brake to reset. Try to once it happened yesterday two 222/2023
Corrective Action:
Engine stopped at a red light and I had an indicator saying that the power steering was low and to press the brake to reset. Try to once it happened yesterday two 222/2023
Additional Notes:
Engine stopped at a red light and I had an indicator saying that the power steering was low and to press the brake to reset. Try to once it happened yesterday two 222/2023
Mfg Campaign: 11508673
Recall Date: Feb 23, 2023
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
Engine stopped at a red light and I had an indicator saying that the power steering was low and to press the brake to reset. Try to once it happened yesterday two 222/2023
Corrective Action:
Engine stopped at a red light and I had an indicator saying that the power steering was low and to press the brake to reset. Try to once it happened yesterday two 222/2023
Additional Notes:
Engine stopped at a red light and I had an indicator saying that the power steering was low and to press the brake to reset. Try to once it happened yesterday two 222/2023
Mfg Campaign: 11508673
Recall Date: Feb 23, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2023 Corolla cross awd remains at the dealership due to the safety issue of it turning off, as everyone else is complaining / reporting. My concern is when I type 2023 Toyota Corolla cross awd into the NHTSA website it says there are zero complaints which leads consumers to believe this is a safe vehicle. However, there are multiple of the same complaints but they are being filed under the 2023 Toyota Corolla 4d fwd?
Corrective Action:
My 2023 Corolla cross awd remains at the dealership due to the safety issue of it turning off, as everyone else is complaining / reporting. My concern is when I type 2023 Toyota Corolla cross awd into the NHTSA website it says there are zero complaints which leads consumers to believe this is a safe vehicle. However, there are multiple of the same complaints but they are being filed under the 2023 Toyota Corolla 4d fwd?
Additional Notes:
My 2023 Corolla cross awd remains at the dealership due to the safety issue of it turning off, as everyone else is complaining / reporting. My concern is when I type 2023 Toyota Corolla cross awd into the NHTSA website it says there are zero complaints which leads consumers to believe this is a safe vehicle. However, there are multiple of the same complaints but they are being filed under the 2023 Toyota Corolla 4d fwd?
Mfg Campaign: 11508290
Recall Date: Feb 21, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
At a stop, the engine shuts off. This is normal. In two instances, the vehicle threw up multiple warning lights (Press Brake Firmly to Restart) and would not start on the release of the brake. The second incident happened on a hill and the vehicle began to roll backwards. The vehicle then needs to be put in park, shut off and restarted. On the restart it moves again. The dealer was called about this, but said they didn't know it was a problem. They cannot replicate. The safety issue is that the car needs to restart to drive again. At a green light, the car is at risk of being hit since it won't be moving, as expected. It is also a problem that when the brake is released and the issue happens the car can roll backward.
Corrective Action:
At a stop, the engine shuts off. This is normal. In two instances, the vehicle threw up multiple warning lights (Press Brake Firmly to Restart) and would not start on the release of the brake. The second incident happened on a hill and the vehicle began to roll backwards. The vehicle then needs to be put in park, shut off and restarted. On the restart it moves again. The dealer was called about this, but said they didn't know it was a problem. They cannot replicate. The safety issue is that the car needs to restart to drive again. At a green light, the car is at risk of being hit since it won't be moving, as expected. It is also a problem that when the brake is released and the issue happens the car can roll backward.
Additional Notes:
At a stop, the engine shuts off. This is normal. In two instances, the vehicle threw up multiple warning lights (Press Brake Firmly to Restart) and would not start on the release of the brake. The second incident happened on a hill and the vehicle began to roll backwards. The vehicle then needs to be put in park, shut off and restarted. On the restart it moves again. The dealer was called about this, but said they didn't know it was a problem. They cannot replicate. The safety issue is that the car needs to restart to drive again. At a green light, the car is at risk of being hit since it won't be moving, as expected. It is also a problem that when the brake is released and the issue happens the car can roll backward.
Mfg Campaign: 11508173
Recall Date: Feb 20, 2023
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
At a stop, the engine shuts off. This is normal. In two instances, the vehicle threw up multiple warning lights (Press Brake Firmly to Restart) and would not start on the release of the brake. The second incident happened on a hill and the vehicle began to roll backwards. The vehicle then needs to be put in park, shut off and restarted. On the restart it moves again. The dealer was called about this, but said they didn't know it was a problem. They cannot replicate. The safety issue is that the car needs to restart to drive again. At a green light, the car is at risk of being hit since it won't be moving, as expected. It is also a problem that when the brake is released and the issue happens the car can roll backward.
Corrective Action:
At a stop, the engine shuts off. This is normal. In two instances, the vehicle threw up multiple warning lights (Press Brake Firmly to Restart) and would not start on the release of the brake. The second incident happened on a hill and the vehicle began to roll backwards. The vehicle then needs to be put in park, shut off and restarted. On the restart it moves again. The dealer was called about this, but said they didn't know it was a problem. They cannot replicate. The safety issue is that the car needs to restart to drive again. At a green light, the car is at risk of being hit since it won't be moving, as expected. It is also a problem that when the brake is released and the issue happens the car can roll backward.
Additional Notes:
At a stop, the engine shuts off. This is normal. In two instances, the vehicle threw up multiple warning lights (Press Brake Firmly to Restart) and would not start on the release of the brake. The second incident happened on a hill and the vehicle began to roll backwards. The vehicle then needs to be put in park, shut off and restarted. On the restart it moves again. The dealer was called about this, but said they didn't know it was a problem. They cannot replicate. The safety issue is that the car needs to restart to drive again. At a green light, the car is at risk of being hit since it won't be moving, as expected. It is also a problem that when the brake is released and the issue happens the car can roll backward.
Mfg Campaign: 11508173
Recall Date: Feb 20, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I was at a stoplight and the car cut off. Not the normal auto power down feature, there was no power. A message saying press the brake down to restart appeared. Then a message saying steering power low appeared. The check engine light came on. I pressed the break down, and the vehicle did not restart. I put the car in park then restarted it and was able to drive again. But at the very next light, the same thing happened.
Corrective Action:
I was at a stoplight and the car cut off. Not the normal auto power down feature, there was no power. A message saying press the brake down to restart appeared. Then a message saying steering power low appeared. The check engine light came on. I pressed the break down, and the vehicle did not restart. I put the car in park then restarted it and was able to drive again. But at the very next light, the same thing happened.
Additional Notes:
I was at a stoplight and the car cut off. Not the normal auto power down feature, there was no power. A message saying press the brake down to restart appeared. Then a message saying steering power low appeared. The check engine light came on. I pressed the break down, and the vehicle did not restart. I put the car in park then restarted it and was able to drive again. But at the very next light, the same thing happened.
Mfg Campaign: 11507634
Recall Date: Feb 16, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was at a stoplight and the car cut off. Not the normal auto power down feature, there was no power. A message saying press the brake down to restart appeared. Then a message saying steering power low appeared. The check engine light came on. I pressed the break down, and the vehicle did not restart. I put the car in park then restarted it and was able to drive again. But at the very next light, the same thing happened.
Corrective Action:
I was at a stoplight and the car cut off. Not the normal auto power down feature, there was no power. A message saying press the brake down to restart appeared. Then a message saying steering power low appeared. The check engine light came on. I pressed the break down, and the vehicle did not restart. I put the car in park then restarted it and was able to drive again. But at the very next light, the same thing happened.
Additional Notes:
I was at a stoplight and the car cut off. Not the normal auto power down feature, there was no power. A message saying press the brake down to restart appeared. Then a message saying steering power low appeared. The check engine light came on. I pressed the break down, and the vehicle did not restart. I put the car in park then restarted it and was able to drive again. But at the very next light, the same thing happened.
Mfg Campaign: 11507634
Recall Date: Feb 16, 2023
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
I was at a stoplight and the car cut off. Not the normal auto power down feature, there was no power. A message saying press the brake down to restart appeared. Then a message saying steering power low appeared. The check engine light came on. I pressed the break down, and the vehicle did not restart. I put the car in park then restarted it and was able to drive again. But at the very next light, the same thing happened.
Corrective Action:
I was at a stoplight and the car cut off. Not the normal auto power down feature, there was no power. A message saying press the brake down to restart appeared. Then a message saying steering power low appeared. The check engine light came on. I pressed the break down, and the vehicle did not restart. I put the car in park then restarted it and was able to drive again. But at the very next light, the same thing happened.
Additional Notes:
I was at a stoplight and the car cut off. Not the normal auto power down feature, there was no power. A message saying press the brake down to restart appeared. Then a message saying steering power low appeared. The check engine light came on. I pressed the break down, and the vehicle did not restart. I put the car in park then restarted it and was able to drive again. But at the very next light, the same thing happened.
Mfg Campaign: 11507634
Recall Date: Feb 16, 2023
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
This is the 3rd time it’s happened. It seems to happen after it’s rained and it’s wet and humid outside. I was at a red light waiting for it to change. The car starts making a buzzer noise and shows “ignition on” with “Engine stopped power steering low” and flashes to “press break firmly to restart.” Pressing the break does nothing and I cannot move the vehicle at all. This whole time the engine is off and I have to go into park to restart the car by pressing the start/stop button. It’s very dangerous when the light turns green because I cannot go anywhere.
Corrective Action:
This is the 3rd time it’s happened. It seems to happen after it’s rained and it’s wet and humid outside. I was at a red light waiting for it to change. The car starts making a buzzer noise and shows “ignition on” with “Engine stopped power steering low” and flashes to “press break firmly to restart.” Pressing the break does nothing and I cannot move the vehicle at all. This whole time the engine is off and I have to go into park to restart the car by pressing the start/stop button. It’s very dangerous when the light turns green because I cannot go anywhere.
Additional Notes:
This is the 3rd time it’s happened. It seems to happen after it’s rained and it’s wet and humid outside. I was at a red light waiting for it to change. The car starts making a buzzer noise and shows “ignition on” with “Engine stopped power steering low” and flashes to “press break firmly to restart.” Pressing the break does nothing and I cannot move the vehicle at all. This whole time the engine is off and I have to go into park to restart the car by pressing the start/stop button. It’s very dangerous when the light turns green because I cannot go anywhere.
Mfg Campaign: 11507367
Recall Date: Feb 15, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This is the 3rd time it’s happened. It seems to happen after it’s rained and it’s wet and humid outside. I was at a red light waiting for it to change. The car starts making a buzzer noise and shows “ignition on” with “Engine stopped power steering low” and flashes to “press break firmly to restart.” Pressing the break does nothing and I cannot move the vehicle at all. This whole time the engine is off and I have to go into park to restart the car by pressing the start/stop button. It’s very dangerous when the light turns green because I cannot go anywhere.
Corrective Action:
This is the 3rd time it’s happened. It seems to happen after it’s rained and it’s wet and humid outside. I was at a red light waiting for it to change. The car starts making a buzzer noise and shows “ignition on” with “Engine stopped power steering low” and flashes to “press break firmly to restart.” Pressing the break does nothing and I cannot move the vehicle at all. This whole time the engine is off and I have to go into park to restart the car by pressing the start/stop button. It’s very dangerous when the light turns green because I cannot go anywhere.
Additional Notes:
This is the 3rd time it’s happened. It seems to happen after it’s rained and it’s wet and humid outside. I was at a red light waiting for it to change. The car starts making a buzzer noise and shows “ignition on” with “Engine stopped power steering low” and flashes to “press break firmly to restart.” Pressing the break does nothing and I cannot move the vehicle at all. This whole time the engine is off and I have to go into park to restart the car by pressing the start/stop button. It’s very dangerous when the light turns green because I cannot go anywhere.
Mfg Campaign: 11507367
Recall Date: Feb 15, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
This is the 3rd time it’s happened. It seems to happen after it’s rained and it’s wet and humid outside. I was at a red light waiting for it to change. The car starts making a buzzer noise and shows “ignition on” with “Engine stopped power steering low” and flashes to “press break firmly to restart.” Pressing the break does nothing and I cannot move the vehicle at all. This whole time the engine is off and I have to go into park to restart the car by pressing the start/stop button. It’s very dangerous when the light turns green because I cannot go anywhere.
Corrective Action:
This is the 3rd time it’s happened. It seems to happen after it’s rained and it’s wet and humid outside. I was at a red light waiting for it to change. The car starts making a buzzer noise and shows “ignition on” with “Engine stopped power steering low” and flashes to “press break firmly to restart.” Pressing the break does nothing and I cannot move the vehicle at all. This whole time the engine is off and I have to go into park to restart the car by pressing the start/stop button. It’s very dangerous when the light turns green because I cannot go anywhere.
Additional Notes:
This is the 3rd time it’s happened. It seems to happen after it’s rained and it’s wet and humid outside. I was at a red light waiting for it to change. The car starts making a buzzer noise and shows “ignition on” with “Engine stopped power steering low” and flashes to “press break firmly to restart.” Pressing the break does nothing and I cannot move the vehicle at all. This whole time the engine is off and I have to go into park to restart the car by pressing the start/stop button. It’s very dangerous when the light turns green because I cannot go anywhere.
Mfg Campaign: 11507367
Recall Date: Feb 15, 2023
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The automatic engine shut off failed. Normally when stopped the engine shuts off and restarts when pressing the gas. It did not do that and instead turned the vehicle completely off. I was waiting for traffic at an intersection to make a left hand turn when my vehicles engine shut off. Interior lights flashed and alarm sounded. Dashboard said engine was off and to press break firmly to restart. It did not work. Also had a power steering warning. I had to put the car in park and restart the vehicle. In the mean time the light had turned red and I was in the middle of the intersection at night, in the rain with a stalled vehicle that I bought last week and has less than 500 miles. A car nearly hit us as I put my hazard lights on and restarted the vehicle. My kids were in the car, it put not only ourselves in danger but also other vehicles on the road. I have not been able to reproduce the incident but it is at the dealership now. There were no symptoms of the incident prior to. I just went to turn and the car went nuts with lights and warnings and the engine was completely off and had to be restarted… IN THE MIDDLE OF A BUSY INTERSECTION. I see several other complaints and even videos where it did the exact same thing. This is for sure a safety issue.
Corrective Action:
The automatic engine shut off failed. Normally when stopped the engine shuts off and restarts when pressing the gas. It did not do that and instead turned the vehicle completely off. I was waiting for traffic at an intersection to make a left hand turn when my vehicles engine shut off. Interior lights flashed and alarm sounded. Dashboard said engine was off and to press break firmly to restart. It did not work. Also had a power steering warning. I had to put the car in park and restart the vehicle. In the mean time the light had turned red and I was in the middle of the intersection at night, in the rain with a stalled vehicle that I bought last week and has less than 500 miles. A car nearly hit us as I put my hazard lights on and restarted the vehicle. My kids were in the car, it put not only ourselves in danger but also other vehicles on the road. I have not been able to reproduce the incident but it is at the dealership now. There were no symptoms of the incident prior to. I just went to turn and the car went nuts with lights and warnings and the engine was completely off and had to be restarted… IN THE MIDDLE OF A BUSY INTERSECTION. I see several other complaints and even videos where it did the exact same thing. This is for sure a safety issue.
Additional Notes:
The automatic engine shut off failed. Normally when stopped the engine shuts off and restarts when pressing the gas. It did not do that and instead turned the vehicle completely off. I was waiting for traffic at an intersection to make a left hand turn when my vehicles engine shut off. Interior lights flashed and alarm sounded. Dashboard said engine was off and to press break firmly to restart. It did not work. Also had a power steering warning. I had to put the car in park and restart the vehicle. In the mean time the light had turned red and I was in the middle of the intersection at night, in the rain with a stalled vehicle that I bought last week and has less than 500 miles. A car nearly hit us as I put my hazard lights on and restarted the vehicle. My kids were in the car, it put not only ourselves in danger but also other vehicles on the road. I have not been able to reproduce the incident but it is at the dealership now. There were no symptoms of the incident prior to. I just went to turn and the car went nuts with lights and warnings and the engine was completely off and had to be restarted… IN THE MIDDLE OF A BUSY INTERSECTION. I see several other complaints and even videos where it did the exact same thing. This is for sure a safety issue.
Mfg Campaign: 11507382
Recall Date: Feb 15, 2023
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
The automatic engine shut off failed. Normally when stopped the engine shuts off and restarts when pressing the gas. It did not do that and instead turned the vehicle completely off. I was waiting for traffic at an intersection to make a left hand turn when my vehicles engine shut off. Interior lights flashed and alarm sounded. Dashboard said engine was off and to press break firmly to restart. It did not work. Also had a power steering warning. I had to put the car in park and restart the vehicle. In the mean time the light had turned red and I was in the middle of the intersection at night, in the rain with a stalled vehicle that I bought last week and has less than 500 miles. A car nearly hit us as I put my hazard lights on and restarted the vehicle. My kids were in the car, it put not only ourselves in danger but also other vehicles on the road. I have not been able to reproduce the incident but it is at the dealership now. There were no symptoms of the incident prior to. I just went to turn and the car went nuts with lights and warnings and the engine was completely off and had to be restarted… IN THE MIDDLE OF A BUSY INTERSECTION. I see several other complaints and even videos where it did the exact same thing. This is for sure a safety issue.
Corrective Action:
The automatic engine shut off failed. Normally when stopped the engine shuts off and restarts when pressing the gas. It did not do that and instead turned the vehicle completely off. I was waiting for traffic at an intersection to make a left hand turn when my vehicles engine shut off. Interior lights flashed and alarm sounded. Dashboard said engine was off and to press break firmly to restart. It did not work. Also had a power steering warning. I had to put the car in park and restart the vehicle. In the mean time the light had turned red and I was in the middle of the intersection at night, in the rain with a stalled vehicle that I bought last week and has less than 500 miles. A car nearly hit us as I put my hazard lights on and restarted the vehicle. My kids were in the car, it put not only ourselves in danger but also other vehicles on the road. I have not been able to reproduce the incident but it is at the dealership now. There were no symptoms of the incident prior to. I just went to turn and the car went nuts with lights and warnings and the engine was completely off and had to be restarted… IN THE MIDDLE OF A BUSY INTERSECTION. I see several other complaints and even videos where it did the exact same thing. This is for sure a safety issue.
Additional Notes:
The automatic engine shut off failed. Normally when stopped the engine shuts off and restarts when pressing the gas. It did not do that and instead turned the vehicle completely off. I was waiting for traffic at an intersection to make a left hand turn when my vehicles engine shut off. Interior lights flashed and alarm sounded. Dashboard said engine was off and to press break firmly to restart. It did not work. Also had a power steering warning. I had to put the car in park and restart the vehicle. In the mean time the light had turned red and I was in the middle of the intersection at night, in the rain with a stalled vehicle that I bought last week and has less than 500 miles. A car nearly hit us as I put my hazard lights on and restarted the vehicle. My kids were in the car, it put not only ourselves in danger but also other vehicles on the road. I have not been able to reproduce the incident but it is at the dealership now. There were no symptoms of the incident prior to. I just went to turn and the car went nuts with lights and warnings and the engine was completely off and had to be restarted… IN THE MIDDLE OF A BUSY INTERSECTION. I see several other complaints and even videos where it did the exact same thing. This is for sure a safety issue.
Mfg Campaign: 11507382
Recall Date: Feb 15, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The automatic engine shut off failed. Normally when stopped the engine shuts off and restarts when pressing the gas. It did not do that and instead turned the vehicle completely off. I was waiting for traffic at an intersection to make a left hand turn when my vehicles engine shut off. Interior lights flashed and alarm sounded. Dashboard said engine was off and to press break firmly to restart. It did not work. Also had a power steering warning. I had to put the car in park and restart the vehicle. In the mean time the light had turned red and I was in the middle of the intersection at night, in the rain with a stalled vehicle that I bought last week and has less than 500 miles. A car nearly hit us as I put my hazard lights on and restarted the vehicle. My kids were in the car, it put not only ourselves in danger but also other vehicles on the road. I have not been able to reproduce the incident but it is at the dealership now. There were no symptoms of the incident prior to. I just went to turn and the car went nuts with lights and warnings and the engine was completely off and had to be restarted… IN THE MIDDLE OF A BUSY INTERSECTION. I see several other complaints and even videos where it did the exact same thing. This is for sure a safety issue.
Corrective Action:
The automatic engine shut off failed. Normally when stopped the engine shuts off and restarts when pressing the gas. It did not do that and instead turned the vehicle completely off. I was waiting for traffic at an intersection to make a left hand turn when my vehicles engine shut off. Interior lights flashed and alarm sounded. Dashboard said engine was off and to press break firmly to restart. It did not work. Also had a power steering warning. I had to put the car in park and restart the vehicle. In the mean time the light had turned red and I was in the middle of the intersection at night, in the rain with a stalled vehicle that I bought last week and has less than 500 miles. A car nearly hit us as I put my hazard lights on and restarted the vehicle. My kids were in the car, it put not only ourselves in danger but also other vehicles on the road. I have not been able to reproduce the incident but it is at the dealership now. There were no symptoms of the incident prior to. I just went to turn and the car went nuts with lights and warnings and the engine was completely off and had to be restarted… IN THE MIDDLE OF A BUSY INTERSECTION. I see several other complaints and even videos where it did the exact same thing. This is for sure a safety issue.
Additional Notes:
The automatic engine shut off failed. Normally when stopped the engine shuts off and restarts when pressing the gas. It did not do that and instead turned the vehicle completely off. I was waiting for traffic at an intersection to make a left hand turn when my vehicles engine shut off. Interior lights flashed and alarm sounded. Dashboard said engine was off and to press break firmly to restart. It did not work. Also had a power steering warning. I had to put the car in park and restart the vehicle. In the mean time the light had turned red and I was in the middle of the intersection at night, in the rain with a stalled vehicle that I bought last week and has less than 500 miles. A car nearly hit us as I put my hazard lights on and restarted the vehicle. My kids were in the car, it put not only ourselves in danger but also other vehicles on the road. I have not been able to reproduce the incident but it is at the dealership now. There were no symptoms of the incident prior to. I just went to turn and the car went nuts with lights and warnings and the engine was completely off and had to be restarted… IN THE MIDDLE OF A BUSY INTERSECTION. I see several other complaints and even videos where it did the exact same thing. This is for sure a safety issue.
Mfg Campaign: 11507382
Recall Date: Feb 15, 2023
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Potential Safety Issue regarding the Cruise Control for ALL 2023 Toyota Corollas and possibly all Toyota's with the Safety Sense 3.0 System. On these vehicles the cruise control is turned on automatically when the vehicle is started. There is a white indicator icon illuminated on the drivers display to inform the driver. However the owners manual says you have to turn the system on by pressing the Driving Assist Mode Switch inferring the cruise control should not automatically be turned on. Pressing this switch only allows you to switch modes from Dynamic Radar Cruise Control to Standard Cruise Control. My dealer advised that this is normal for my vehicle and the cruise control system is working as designed. I agree all functions of the system work, except there is no way to turn off the cruise control. Nothing about turning off the cruise control is stated in the owners manual either. Every Toyota from 2022 and older, and some 2023's, have an on off switch. The issue is once the cruise control is set (now a green illuminated icon), the set speed is always on the display until the vehicle is turned off. Even if you "Cancel" the set speed, the speed is always there (white icon) so you can "Resume" (green icon). If you no longer have use for the cruise control there is no way to just turn it off. Example: You have just exited the interstate highway onto a city street that is 25 MPH. The cancelled set speed is still displaying 70 MPH and while driving you accidentally hit the resume button on the steering wheel and the vehicle accelerates and hits the car in front of you. I know there are anti-collision features that might help, but a startled/panic driver can react in a very negative way and still cause an accident or injury. Even Toyota says not to depend on these safety features alone that it is the drivers responsibility to operate the vehicle safely. I did notify Toyota Brand Engagement Center, who filed a case, but said I would not be informed unless a recall.
Corrective Action:
Potential Safety Issue regarding the Cruise Control for ALL 2023 Toyota Corollas and possibly all Toyota's with the Safety Sense 3.0 System. On these vehicles the cruise control is turned on automatically when the vehicle is started. There is a white indicator icon illuminated on the drivers display to inform the driver. However the owners manual says you have to turn the system on by pressing the Driving Assist Mode Switch inferring the cruise control should not automatically be turned on. Pressing this switch only allows you to switch modes from Dynamic Radar Cruise Control to Standard Cruise Control. My dealer advised that this is normal for my vehicle and the cruise control system is working as designed. I agree all functions of the system work, except there is no way to turn off the cruise control. Nothing about turning off the cruise control is stated in the owners manual either. Every Toyota from 2022 and older, and some 2023's, have an on off switch. The issue is once the cruise control is set (now a green illuminated icon), the set speed is always on the display until the vehicle is turned off. Even if you "Cancel" the set speed, the speed is always there (white icon) so you can "Resume" (green icon). If you no longer have use for the cruise control there is no way to just turn it off. Example: You have just exited the interstate highway onto a city street that is 25 MPH. The cancelled set speed is still displaying 70 MPH and while driving you accidentally hit the resume button on the steering wheel and the vehicle accelerates and hits the car in front of you. I know there are anti-collision features that might help, but a startled/panic driver can react in a very negative way and still cause an accident or injury. Even Toyota says not to depend on these safety features alone that it is the drivers responsibility to operate the vehicle safely. I did notify Toyota Brand Engagement Center, who filed a case, but said I would not be informed unless a recall.
Additional Notes:
Potential Safety Issue regarding the Cruise Control for ALL 2023 Toyota Corollas and possibly all Toyota's with the Safety Sense 3.0 System. On these vehicles the cruise control is turned on automatically when the vehicle is started. There is a white indicator icon illuminated on the drivers display to inform the driver. However the owners manual says you have to turn the system on by pressing the Driving Assist Mode Switch inferring the cruise control should not automatically be turned on. Pressing this switch only allows you to switch modes from Dynamic Radar Cruise Control to Standard Cruise Control. My dealer advised that this is normal for my vehicle and the cruise control system is working as designed. I agree all functions of the system work, except there is no way to turn off the cruise control. Nothing about turning off the cruise control is stated in the owners manual either. Every Toyota from 2022 and older, and some 2023's, have an on off switch. The issue is once the cruise control is set (now a green illuminated icon), the set speed is always on the display until the vehicle is turned off. Even if you "Cancel" the set speed, the speed is always there (white icon) so you can "Resume" (green icon). If you no longer have use for the cruise control there is no way to just turn it off. Example: You have just exited the interstate highway onto a city street that is 25 MPH. The cancelled set speed is still displaying 70 MPH and while driving you accidentally hit the resume button on the steering wheel and the vehicle accelerates and hits the car in front of you. I know there are anti-collision features that might help, but a startled/panic driver can react in a very negative way and still cause an accident or injury. Even Toyota says not to depend on these safety features alone that it is the drivers responsibility to operate the vehicle safely. I did notify Toyota Brand Engagement Center, who filed a case, but said I would not be informed unless a recall.
Mfg Campaign: 11497852
Recall Date: Dec 17, 2022
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