Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TA02, 20LA01
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB02/20TA02/20LB01
Recall Date: Jan 13, 2020
Fujian Wanda Automobile Glass Industry C
Safety Issue:
Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 27, 2018
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: J0K/JLD
Recall Date: Apr 3, 2018
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Toyota H0Z Lexus HLF
Recall Date: Dec 20, 2017
Consumer Complaints
283 ComplaintsToyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DEAR SIR. UNIT CAN NOT BE CHANGED. THE UNIT CAN NOT BE CHANGED FROM F TO ℃. I HAVE BEEN LIVING IN CELSIUS TEMPERATURE ENVIRONMENT FOR MORE THAN 50 YEARS AND HAVE RECENTLY EMIGRATED TO THE UNITED STATES. BY THE WAY, MY CAR CAN NOT SEE THE CELSIUS TEMPERATURE. SO, I HAVE TO CALCULATE THE FAHRENHEIT TEMPERATURE IN DEGREES CELSIUS FOR A SHORT TIME EACH TIME TO KNOW THE CURRENT CELSIUS TEMPERATURE. (CALCULATED SIMILARLY TO CELSIUS TEMPERATURE = (FAHRENHEIT - 30) / 2) I CAN NOT CONCENTRATE ON DRIVING WHILE CALCULATING THE CELSIUS TEMPERATURE, AND I HAVE TO CONCENTRATE ON THE CALCULATION. (DURING THE SHORT TIME) I KNOW THAT A CAR ACCIDENT HAPPENS IN A VERY SHORT TIME. I WAS REGULARLY CHECKED AT A TOYOTA DEALERSHIP TODAY. (5,000 MILES FREE SERVICE) I CAN NOT CHANGE THE UNIT TO CELSIUS TEMPERATURE WHEN I START REGULAR INSPECTION. I ASKED YOU TO CHECK. AFTER COMPLETING THE REGULAR CHECK, THE SERVICE CONSULTANT ANSWERED ME "I CAN NOT CHANGE TO CELSIUS." SO, I ASKED AGAIN WHY NOT. A SERVICE CONSULTANT REPLIED, "A CAR PRODUCED IN THE UNITED STATES RECENTLY HAS NO CHANGE IN CELSIUS." SO, I AM WRITING THIS ARTICLE. THE TOYOTA SERVICE CONSULTANT SAYS THAT THE 2018 TOYOTA HIGHLANDER, PRODUCED IN THE UNITED STATES, IS UNCHANGED IN UNITS OF CELSIUS. PLEASE MAKE SURE THAT NEW CARS PRODUCED IN THE FUTURE CAN BE CHANGED IN UNITS OF CELSIUS TEMPERATURE. (FOR REFERENCE, THE UNITS ARE CHANGED FROM 'MILE' TO 'KM'.) I WOULD LIKE TO RECEIVE A REPLY BY EMAIL THANK YOU, SIR. *TR
Corrective Action:
DEAR SIR. UNIT CAN NOT BE CHANGED. THE UNIT CAN NOT BE CHANGED FROM F TO ℃. I HAVE BEEN LIVING IN CELSIUS TEMPERATURE ENVIRONMENT FOR MORE THAN 50 YEARS AND HAVE RECENTLY EMIGRATED TO THE UNITED STATES. BY THE WAY, MY CAR CAN NOT SEE THE CELSIUS TEMPERATURE. SO, I HAVE TO CALCULATE THE FAHRENHEIT TEMPERATURE IN DEGREES CELSIUS FOR A SHORT TIME EACH TIME TO KNOW THE CURRENT CELSIUS TEMPERATURE. (CALCULATED SIMILARLY TO CELSIUS TEMPERATURE = (FAHRENHEIT - 30) / 2) I CAN NOT CONCENTRATE ON DRIVING WHILE CALCULATING THE CELSIUS TEMPERATURE, AND I HAVE TO CONCENTRATE ON THE CALCULATION. (DURING THE SHORT TIME) I KNOW THAT A CAR ACCIDENT HAPPENS IN A VERY SHORT TIME. I WAS REGULARLY CHECKED AT A TOYOTA DEALERSHIP TODAY. (5,000 MILES FREE SERVICE) I CAN NOT CHANGE THE UNIT TO CELSIUS TEMPERATURE WHEN I START REGULAR INSPECTION. I ASKED YOU TO CHECK. AFTER COMPLETING THE REGULAR CHECK, THE SERVICE CONSULTANT ANSWERED ME "I CAN NOT CHANGE TO CELSIUS." SO, I ASKED AGAIN WHY NOT. A SERVICE CONSULTANT REPLIED, "A CAR PRODUCED IN THE UNITED STATES RECENTLY HAS NO CHANGE IN CELSIUS." SO, I AM WRITING THIS ARTICLE. THE TOYOTA SERVICE CONSULTANT SAYS THAT THE 2018 TOYOTA HIGHLANDER, PRODUCED IN THE UNITED STATES, IS UNCHANGED IN UNITS OF CELSIUS. PLEASE MAKE SURE THAT NEW CARS PRODUCED IN THE FUTURE CAN BE CHANGED IN UNITS OF CELSIUS TEMPERATURE. (FOR REFERENCE, THE UNITS ARE CHANGED FROM 'MILE' TO 'KM'.) I WOULD LIKE TO RECEIVE A REPLY BY EMAIL THANK YOU, SIR. *TR
Additional Notes:
DEAR SIR. UNIT CAN NOT BE CHANGED. THE UNIT CAN NOT BE CHANGED FROM F TO ℃. I HAVE BEEN LIVING IN CELSIUS TEMPERATURE ENVIRONMENT FOR MORE THAN 50 YEARS AND HAVE RECENTLY EMIGRATED TO THE UNITED STATES. BY THE WAY, MY CAR CAN NOT SEE THE CELSIUS TEMPERATURE. SO, I HAVE TO CALCULATE THE FAHRENHEIT TEMPERATURE IN DEGREES CELSIUS FOR A SHORT TIME EACH TIME TO KNOW THE CURRENT CELSIUS TEMPERATURE. (CALCULATED SIMILARLY TO CELSIUS TEMPERATURE = (FAHRENHEIT - 30) / 2) I CAN NOT CONCENTRATE ON DRIVING WHILE CALCULATING THE CELSIUS TEMPERATURE, AND I HAVE TO CONCENTRATE ON THE CALCULATION. (DURING THE SHORT TIME) I KNOW THAT A CAR ACCIDENT HAPPENS IN A VERY SHORT TIME. I WAS REGULARLY CHECKED AT A TOYOTA DEALERSHIP TODAY. (5,000 MILES FREE SERVICE) I CAN NOT CHANGE THE UNIT TO CELSIUS TEMPERATURE WHEN I START REGULAR INSPECTION. I ASKED YOU TO CHECK. AFTER COMPLETING THE REGULAR CHECK, THE SERVICE CONSULTANT ANSWERED ME "I CAN NOT CHANGE TO CELSIUS." SO, I ASKED AGAIN WHY NOT. A SERVICE CONSULTANT REPLIED, "A CAR PRODUCED IN THE UNITED STATES RECENTLY HAS NO CHANGE IN CELSIUS." SO, I AM WRITING THIS ARTICLE. THE TOYOTA SERVICE CONSULTANT SAYS THAT THE 2018 TOYOTA HIGHLANDER, PRODUCED IN THE UNITED STATES, IS UNCHANGED IN UNITS OF CELSIUS. PLEASE MAKE SURE THAT NEW CARS PRODUCED IN THE FUTURE CAN BE CHANGED IN UNITS OF CELSIUS TEMPERATURE. (FOR REFERENCE, THE UNITS ARE CHANGED FROM 'MILE' TO 'KM'.) I WOULD LIKE TO RECEIVE A REPLY BY EMAIL THANK YOU, SIR. *TR
Mfg Campaign: 11186677
Recall Date: Mar 13, 2019
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS ARE REALLY DIM MAKING IT DIFFICULT TO SEE AT NIGHT. WHEN I AM NEXT TO OTHER VEHICLES, THEIR HEADLIGHTS LIGHT UP THE ROAD IN FRONT OF ME AT LEAST 80% MORE THAN MY HEADLIGHTS. PHYSICALLY, THE HOUSING LOOKS DEFECTIVE BECAUSE IT IS CLOUDY. PERHAPS A RECALL SHOULD BE ISSUED. I HAVE HAD THE CAR SINCE MAY 2018 BUT NEVER DROVE DURING NIGHT / DARK HOURS UNTIL MY SHIFT RECENTLY CHANGED.
Corrective Action:
THE HEADLIGHTS ARE REALLY DIM MAKING IT DIFFICULT TO SEE AT NIGHT. WHEN I AM NEXT TO OTHER VEHICLES, THEIR HEADLIGHTS LIGHT UP THE ROAD IN FRONT OF ME AT LEAST 80% MORE THAN MY HEADLIGHTS. PHYSICALLY, THE HOUSING LOOKS DEFECTIVE BECAUSE IT IS CLOUDY. PERHAPS A RECALL SHOULD BE ISSUED. I HAVE HAD THE CAR SINCE MAY 2018 BUT NEVER DROVE DURING NIGHT / DARK HOURS UNTIL MY SHIFT RECENTLY CHANGED.
Additional Notes:
THE HEADLIGHTS ARE REALLY DIM MAKING IT DIFFICULT TO SEE AT NIGHT. WHEN I AM NEXT TO OTHER VEHICLES, THEIR HEADLIGHTS LIGHT UP THE ROAD IN FRONT OF ME AT LEAST 80% MORE THAN MY HEADLIGHTS. PHYSICALLY, THE HOUSING LOOKS DEFECTIVE BECAUSE IT IS CLOUDY. PERHAPS A RECALL SHOULD BE ISSUED. I HAVE HAD THE CAR SINCE MAY 2018 BUT NEVER DROVE DURING NIGHT / DARK HOURS UNTIL MY SHIFT RECENTLY CHANGED.
Mfg Campaign: 11185734
Recall Date: Mar 11, 2019
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
CAR VIBRATION AT 40MPH AND UP AND BRAKE VIBRATION TOO .
Corrective Action:
CAR VIBRATION AT 40MPH AND UP AND BRAKE VIBRATION TOO .
Additional Notes:
CAR VIBRATION AT 40MPH AND UP AND BRAKE VIBRATION TOO .
Mfg Campaign: 11183795
Recall Date: Mar 3, 2019
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
CAR VIBRATION AT 40MPH AND UP AND BRAKE VIBRATION TOO .
Corrective Action:
CAR VIBRATION AT 40MPH AND UP AND BRAKE VIBRATION TOO .
Additional Notes:
CAR VIBRATION AT 40MPH AND UP AND BRAKE VIBRATION TOO .
Mfg Campaign: 11183795
Recall Date: Mar 3, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR VIBRATION AT 40MPH AND UP AND BRAKE VIBRATION TOO .
Corrective Action:
CAR VIBRATION AT 40MPH AND UP AND BRAKE VIBRATION TOO .
Additional Notes:
CAR VIBRATION AT 40MPH AND UP AND BRAKE VIBRATION TOO .
Mfg Campaign: 11183795
Recall Date: Mar 3, 2019
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
MICHELIN TIRES DEFECTIVE TRACTION. TOYOTA AND MICHELIN REFUSES TO HELP WITH DEFECTIVE TIRES. MONRO MUFFLER DEEMED TIRES UNSAFE.
Corrective Action:
MICHELIN TIRES DEFECTIVE TRACTION. TOYOTA AND MICHELIN REFUSES TO HELP WITH DEFECTIVE TIRES. MONRO MUFFLER DEEMED TIRES UNSAFE.
Additional Notes:
MICHELIN TIRES DEFECTIVE TRACTION. TOYOTA AND MICHELIN REFUSES TO HELP WITH DEFECTIVE TIRES. MONRO MUFFLER DEEMED TIRES UNSAFE.
Mfg Campaign: 11183683
Recall Date: Mar 2, 2019
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
LOW POWER BRAKING POWER LIGHT COMES ON AND VEHICLE WILL NOT START. OWNED FOR JUST 6 MONTHS WITH JUST OVER 2000 MILES . THIS HAPPENED WHILE PARKED IN MY DRIVEWAY.
Corrective Action:
LOW POWER BRAKING POWER LIGHT COMES ON AND VEHICLE WILL NOT START. OWNED FOR JUST 6 MONTHS WITH JUST OVER 2000 MILES . THIS HAPPENED WHILE PARKED IN MY DRIVEWAY.
Additional Notes:
LOW POWER BRAKING POWER LIGHT COMES ON AND VEHICLE WILL NOT START. OWNED FOR JUST 6 MONTHS WITH JUST OVER 2000 MILES . THIS HAPPENED WHILE PARKED IN MY DRIVEWAY.
Mfg Campaign: 11181714
Recall Date: Feb 21, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AFTER CAR HAS BEEN DRIVEN, IS OFF AND SITTING IN LOCKED GARAGE AFTER ABOUT 2 HOURS A LOUD BUZZING SOUND CAN BE HEARD WHICH EVENTUALLY CHANGES TO A LOW SEMI BUZZING (ALMOST LIKE A COMPUTER DOWNLOADING AND A FAN TO COOL IT DOWN). I'VE CONTACTED THE SERVICE DEPARTMENT AND LEFT A DETAILED MESSAGE, BUT NO RESPONSE. I'M AWARE OF CYBER SECURITY, AND SINCE MY HUSBAND WORKS FOR DOE (WAPA), IT WORRIES ME. MY HUSBAND ALTERNATES WEEKLY ON DRIVING THE HIGHLANDER OR THE 2000 TACOMA. WHEN HE DOESN'T DRIVE THE HIGHLANDER THERE IS NO NOISE, WHEN HE DOES THE BUZZING SOUND HAPPENS. THIS IS TOO COINCIDENTAL. IS THIS NORMAL? THE SOUND APPEARS LOUDEST BY THE RIGHT REAR WHEEL WELL. IT NORMALLY HAPPENS AFTER 11:00 P.M. AND COMPLETES BEFORE 11:30 P.M., HOWEVER, OVER THE PAST 4 DAYS THE SCHEDULE HAS CHANGED. TONIGHT IT RAN FROM 8:00 P.M. TO 8:35 P.M. WHAT IS GOING ON WITH OUR NEW VEHICLE? IS IT SAFE FOR MY HUSBAND TO DRIVE?
Corrective Action:
AFTER CAR HAS BEEN DRIVEN, IS OFF AND SITTING IN LOCKED GARAGE AFTER ABOUT 2 HOURS A LOUD BUZZING SOUND CAN BE HEARD WHICH EVENTUALLY CHANGES TO A LOW SEMI BUZZING (ALMOST LIKE A COMPUTER DOWNLOADING AND A FAN TO COOL IT DOWN). I'VE CONTACTED THE SERVICE DEPARTMENT AND LEFT A DETAILED MESSAGE, BUT NO RESPONSE. I'M AWARE OF CYBER SECURITY, AND SINCE MY HUSBAND WORKS FOR DOE (WAPA), IT WORRIES ME. MY HUSBAND ALTERNATES WEEKLY ON DRIVING THE HIGHLANDER OR THE 2000 TACOMA. WHEN HE DOESN'T DRIVE THE HIGHLANDER THERE IS NO NOISE, WHEN HE DOES THE BUZZING SOUND HAPPENS. THIS IS TOO COINCIDENTAL. IS THIS NORMAL? THE SOUND APPEARS LOUDEST BY THE RIGHT REAR WHEEL WELL. IT NORMALLY HAPPENS AFTER 11:00 P.M. AND COMPLETES BEFORE 11:30 P.M., HOWEVER, OVER THE PAST 4 DAYS THE SCHEDULE HAS CHANGED. TONIGHT IT RAN FROM 8:00 P.M. TO 8:35 P.M. WHAT IS GOING ON WITH OUR NEW VEHICLE? IS IT SAFE FOR MY HUSBAND TO DRIVE?
Additional Notes:
AFTER CAR HAS BEEN DRIVEN, IS OFF AND SITTING IN LOCKED GARAGE AFTER ABOUT 2 HOURS A LOUD BUZZING SOUND CAN BE HEARD WHICH EVENTUALLY CHANGES TO A LOW SEMI BUZZING (ALMOST LIKE A COMPUTER DOWNLOADING AND A FAN TO COOL IT DOWN). I'VE CONTACTED THE SERVICE DEPARTMENT AND LEFT A DETAILED MESSAGE, BUT NO RESPONSE. I'M AWARE OF CYBER SECURITY, AND SINCE MY HUSBAND WORKS FOR DOE (WAPA), IT WORRIES ME. MY HUSBAND ALTERNATES WEEKLY ON DRIVING THE HIGHLANDER OR THE 2000 TACOMA. WHEN HE DOESN'T DRIVE THE HIGHLANDER THERE IS NO NOISE, WHEN HE DOES THE BUZZING SOUND HAPPENS. THIS IS TOO COINCIDENTAL. IS THIS NORMAL? THE SOUND APPEARS LOUDEST BY THE RIGHT REAR WHEEL WELL. IT NORMALLY HAPPENS AFTER 11:00 P.M. AND COMPLETES BEFORE 11:30 P.M., HOWEVER, OVER THE PAST 4 DAYS THE SCHEDULE HAS CHANGED. TONIGHT IT RAN FROM 8:00 P.M. TO 8:35 P.M. WHAT IS GOING ON WITH OUR NEW VEHICLE? IS IT SAFE FOR MY HUSBAND TO DRIVE?
Mfg Campaign: 11181267
Recall Date: Feb 20, 2019
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
SINCE THE FIRST DAY OF OWNERSHIP (07/27/2018, THIS VEHICLE HAS THE VERY PUNGENT ODOR OF ANTIFREEZE COMING FROM OUTSIDE THE VEHICLE, DRIVER SIDE.AFTER THE ENGINE REACHES NORMAL OPERATING TEMPERATURE. THERE ARE NO VISIBLE SIGNS OF COOLANT LEAKING, EITHER ON THE PAVEMENT OR INSIDE THE ENGINE COMPARTMENT. THERE IS NO ODOR INSIDE THE CAR INDICATING A LEAKING HEATER CORE. THE CAR IS ONLY EIGHT MONTHS OLD AND 4800 MILES.THIS VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP THREE TIMES WITH NO SOLUTION YET.
Corrective Action:
SINCE THE FIRST DAY OF OWNERSHIP (07/27/2018, THIS VEHICLE HAS THE VERY PUNGENT ODOR OF ANTIFREEZE COMING FROM OUTSIDE THE VEHICLE, DRIVER SIDE.AFTER THE ENGINE REACHES NORMAL OPERATING TEMPERATURE. THERE ARE NO VISIBLE SIGNS OF COOLANT LEAKING, EITHER ON THE PAVEMENT OR INSIDE THE ENGINE COMPARTMENT. THERE IS NO ODOR INSIDE THE CAR INDICATING A LEAKING HEATER CORE. THE CAR IS ONLY EIGHT MONTHS OLD AND 4800 MILES.THIS VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP THREE TIMES WITH NO SOLUTION YET.
Additional Notes:
SINCE THE FIRST DAY OF OWNERSHIP (07/27/2018, THIS VEHICLE HAS THE VERY PUNGENT ODOR OF ANTIFREEZE COMING FROM OUTSIDE THE VEHICLE, DRIVER SIDE.AFTER THE ENGINE REACHES NORMAL OPERATING TEMPERATURE. THERE ARE NO VISIBLE SIGNS OF COOLANT LEAKING, EITHER ON THE PAVEMENT OR INSIDE THE ENGINE COMPARTMENT. THERE IS NO ODOR INSIDE THE CAR INDICATING A LEAKING HEATER CORE. THE CAR IS ONLY EIGHT MONTHS OLD AND 4800 MILES.THIS VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP THREE TIMES WITH NO SOLUTION YET.
Mfg Campaign: 11173757
Recall Date: Feb 3, 2019
Toyota Motor Corporation
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
WHEN VEHICLE IS IN MOTION BLIND SPOT MONITORING SYSTEM INTERMITTENTLY DETECTS VEHICLES AND HAS CAUSED ME TO CUTOFF VEHICLES THAT ARE ON THE PASSENGER SIDE DUE TO NO DETECTION. DEALER IS UNABLE TO DO ANYTHING SINCE THERE IS NO SYSTEM FAILURE BUT IT IS A SAFETY ISSUE AND WILL CAUSE DRIVERS TO CUTOFF OR TURN INTO VEHICLES THAT ARE IN THERE BLIND SPOTS. THIS HAPPENS ON CITY AND HIGHWAY DRIVING AND CAN FAIL AT ANYTIME WITHOUT NOTICE.
Corrective Action:
WHEN VEHICLE IS IN MOTION BLIND SPOT MONITORING SYSTEM INTERMITTENTLY DETECTS VEHICLES AND HAS CAUSED ME TO CUTOFF VEHICLES THAT ARE ON THE PASSENGER SIDE DUE TO NO DETECTION. DEALER IS UNABLE TO DO ANYTHING SINCE THERE IS NO SYSTEM FAILURE BUT IT IS A SAFETY ISSUE AND WILL CAUSE DRIVERS TO CUTOFF OR TURN INTO VEHICLES THAT ARE IN THERE BLIND SPOTS. THIS HAPPENS ON CITY AND HIGHWAY DRIVING AND CAN FAIL AT ANYTIME WITHOUT NOTICE.
Additional Notes:
WHEN VEHICLE IS IN MOTION BLIND SPOT MONITORING SYSTEM INTERMITTENTLY DETECTS VEHICLES AND HAS CAUSED ME TO CUTOFF VEHICLES THAT ARE ON THE PASSENGER SIDE DUE TO NO DETECTION. DEALER IS UNABLE TO DO ANYTHING SINCE THERE IS NO SYSTEM FAILURE BUT IT IS A SAFETY ISSUE AND WILL CAUSE DRIVERS TO CUTOFF OR TURN INTO VEHICLES THAT ARE IN THERE BLIND SPOTS. THIS HAPPENS ON CITY AND HIGHWAY DRIVING AND CAN FAIL AT ANYTIME WITHOUT NOTICE.
Mfg Campaign: 11171376
Recall Date: Jan 22, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN VEHICLE IS IN MOTION BLIND SPOT MONITORING SYSTEM INTERMITTENTLY DETECTS VEHICLES AND HAS CAUSED ME TO CUTOFF VEHICLES THAT ARE ON THE PASSENGER SIDE DUE TO NO DETECTION. DEALER IS UNABLE TO DO ANYTHING SINCE THERE IS NO SYSTEM FAILURE BUT IT IS A SAFETY ISSUE AND WILL CAUSE DRIVERS TO CUTOFF OR TURN INTO VEHICLES THAT ARE IN THERE BLIND SPOTS. THIS HAPPENS ON CITY AND HIGHWAY DRIVING AND CAN FAIL AT ANYTIME WITHOUT NOTICE.
Corrective Action:
WHEN VEHICLE IS IN MOTION BLIND SPOT MONITORING SYSTEM INTERMITTENTLY DETECTS VEHICLES AND HAS CAUSED ME TO CUTOFF VEHICLES THAT ARE ON THE PASSENGER SIDE DUE TO NO DETECTION. DEALER IS UNABLE TO DO ANYTHING SINCE THERE IS NO SYSTEM FAILURE BUT IT IS A SAFETY ISSUE AND WILL CAUSE DRIVERS TO CUTOFF OR TURN INTO VEHICLES THAT ARE IN THERE BLIND SPOTS. THIS HAPPENS ON CITY AND HIGHWAY DRIVING AND CAN FAIL AT ANYTIME WITHOUT NOTICE.
Additional Notes:
WHEN VEHICLE IS IN MOTION BLIND SPOT MONITORING SYSTEM INTERMITTENTLY DETECTS VEHICLES AND HAS CAUSED ME TO CUTOFF VEHICLES THAT ARE ON THE PASSENGER SIDE DUE TO NO DETECTION. DEALER IS UNABLE TO DO ANYTHING SINCE THERE IS NO SYSTEM FAILURE BUT IT IS A SAFETY ISSUE AND WILL CAUSE DRIVERS TO CUTOFF OR TURN INTO VEHICLES THAT ARE IN THERE BLIND SPOTS. THIS HAPPENS ON CITY AND HIGHWAY DRIVING AND CAN FAIL AT ANYTIME WITHOUT NOTICE.
Mfg Campaign: 11171376
Recall Date: Jan 22, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DURING THE WINTER OR WHEN THE ROAD IS WET OR MUDDY, THE RADAR CONTROLLED CRUISE CONTROL , AND OTHER SAFETY FEATURES SHUT DOWN. THIS RESULTS IN DANGER TO THE PASSANGERS WHO ARE TOLD ON THE IN DASH SCREEN TO STOP AND CLEAN THE SENSORS. MY BACK UP CAMERA WAS CLOUDED AND DID NOT SHOW A CAR BEHIND ME AND I BACKED INTO IT RESULTING IN COSTLY REPAIRS.
Corrective Action:
DURING THE WINTER OR WHEN THE ROAD IS WET OR MUDDY, THE RADAR CONTROLLED CRUISE CONTROL , AND OTHER SAFETY FEATURES SHUT DOWN. THIS RESULTS IN DANGER TO THE PASSANGERS WHO ARE TOLD ON THE IN DASH SCREEN TO STOP AND CLEAN THE SENSORS. MY BACK UP CAMERA WAS CLOUDED AND DID NOT SHOW A CAR BEHIND ME AND I BACKED INTO IT RESULTING IN COSTLY REPAIRS.
Additional Notes:
DURING THE WINTER OR WHEN THE ROAD IS WET OR MUDDY, THE RADAR CONTROLLED CRUISE CONTROL , AND OTHER SAFETY FEATURES SHUT DOWN. THIS RESULTS IN DANGER TO THE PASSANGERS WHO ARE TOLD ON THE IN DASH SCREEN TO STOP AND CLEAN THE SENSORS. MY BACK UP CAMERA WAS CLOUDED AND DID NOT SHOW A CAR BEHIND ME AND I BACKED INTO IT RESULTING IN COSTLY REPAIRS.
Mfg Campaign: 11170114
Recall Date: Jan 15, 2019
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I PURCHASED BRAND NEW TOYOTA HIGHLANDER 2018 ON OCT. 20, 2018 BUT THE RATTLE (CLICKING) NOISE FROM PASSENGER DOOR SIDE (B-PILLAR). I CAN HEAR THE NOISE MOSTLY WHILE I AM DRIVING ON THE HIGHWAY. I DO NOT HAVE ANY CRASH AND ACCIDENT.
Corrective Action:
I PURCHASED BRAND NEW TOYOTA HIGHLANDER 2018 ON OCT. 20, 2018 BUT THE RATTLE (CLICKING) NOISE FROM PASSENGER DOOR SIDE (B-PILLAR). I CAN HEAR THE NOISE MOSTLY WHILE I AM DRIVING ON THE HIGHWAY. I DO NOT HAVE ANY CRASH AND ACCIDENT.
Additional Notes:
I PURCHASED BRAND NEW TOYOTA HIGHLANDER 2018 ON OCT. 20, 2018 BUT THE RATTLE (CLICKING) NOISE FROM PASSENGER DOOR SIDE (B-PILLAR). I CAN HEAR THE NOISE MOSTLY WHILE I AM DRIVING ON THE HIGHWAY. I DO NOT HAVE ANY CRASH AND ACCIDENT.
Mfg Campaign: 11164450
Recall Date: Jan 2, 2019
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
THE INCIDENT INVOLVES A 2018 TOYOTA HIGHLANDER V6 AWD THAT WAS PURCHASED NEW ON JUNE 1, 2018. AS MY 12 YEAR OLD SON WAS BUCKLING HIMSELF INTO THE 2ND ROW DRIVER-SIDE SEAT TODAY, THE SEAT BELT RIPPED APART IN HIS HANDS. THE SUDDEN-MOTION LOCKING MECHANISM NEVER ENGAGED, AND NO UNDUE FORCE (EXCEPT FOR WHAT ONE WOULD EXPECT FROM A NORMAL 12 YEAR OLD) WAS APPLIED WHEN PULLING THE SEATBELT FROM ITS STOWED POSITION. WHEN I PERSONALLY INSPECTED THE REMAINING SEVEN (7) SEATBELTS, BOTH THE 3RD ROW DRIVER-SIDE AND PASSENGER-SIDE SEATBELTS FAILED UNDER MINIMAL STRESS (FAR LESS THAN MY FULL BODY WEIGHT OR STRENGTH).
Corrective Action:
THE INCIDENT INVOLVES A 2018 TOYOTA HIGHLANDER V6 AWD THAT WAS PURCHASED NEW ON JUNE 1, 2018. AS MY 12 YEAR OLD SON WAS BUCKLING HIMSELF INTO THE 2ND ROW DRIVER-SIDE SEAT TODAY, THE SEAT BELT RIPPED APART IN HIS HANDS. THE SUDDEN-MOTION LOCKING MECHANISM NEVER ENGAGED, AND NO UNDUE FORCE (EXCEPT FOR WHAT ONE WOULD EXPECT FROM A NORMAL 12 YEAR OLD) WAS APPLIED WHEN PULLING THE SEATBELT FROM ITS STOWED POSITION. WHEN I PERSONALLY INSPECTED THE REMAINING SEVEN (7) SEATBELTS, BOTH THE 3RD ROW DRIVER-SIDE AND PASSENGER-SIDE SEATBELTS FAILED UNDER MINIMAL STRESS (FAR LESS THAN MY FULL BODY WEIGHT OR STRENGTH).
Additional Notes:
THE INCIDENT INVOLVES A 2018 TOYOTA HIGHLANDER V6 AWD THAT WAS PURCHASED NEW ON JUNE 1, 2018. AS MY 12 YEAR OLD SON WAS BUCKLING HIMSELF INTO THE 2ND ROW DRIVER-SIDE SEAT TODAY, THE SEAT BELT RIPPED APART IN HIS HANDS. THE SUDDEN-MOTION LOCKING MECHANISM NEVER ENGAGED, AND NO UNDUE FORCE (EXCEPT FOR WHAT ONE WOULD EXPECT FROM A NORMAL 12 YEAR OLD) WAS APPLIED WHEN PULLING THE SEATBELT FROM ITS STOWED POSITION. WHEN I PERSONALLY INSPECTED THE REMAINING SEVEN (7) SEATBELTS, BOTH THE 3RD ROW DRIVER-SIDE AND PASSENGER-SIDE SEATBELTS FAILED UNDER MINIMAL STRESS (FAR LESS THAN MY FULL BODY WEIGHT OR STRENGTH).
Mfg Campaign: 11155391
Recall Date: Dec 1, 2018
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
AFTER VEHICLE HAS WARMED UP ENGINE RPM SPEED DROPS TO NEAR 500 WHEN BRAKE ENGAGED AT STOP LIGHTS AND VEHICLE IDLES ROUGH AND ATTEMPTS TO STALL. SHIFTING TO NEUTRAL BRINGS RPM SPEED BACK UP AND IDLES SMOOTH AGAIN. PROBLEM OCCURS DAILY OVER LAST TWO MONTHS. VEHICLE IS NEAR NEW, 1750 MILES. AUTO STOP START FEATURE IS NOT ENGAGED. TAKEN TO DEALER WHO ADVISED NO PROBLEM FOUND. RETURNING TO DEALER AGAIN FOR ANOTHER TRY AND HOPEFULLY BETTER RESULTS.
Corrective Action:
AFTER VEHICLE HAS WARMED UP ENGINE RPM SPEED DROPS TO NEAR 500 WHEN BRAKE ENGAGED AT STOP LIGHTS AND VEHICLE IDLES ROUGH AND ATTEMPTS TO STALL. SHIFTING TO NEUTRAL BRINGS RPM SPEED BACK UP AND IDLES SMOOTH AGAIN. PROBLEM OCCURS DAILY OVER LAST TWO MONTHS. VEHICLE IS NEAR NEW, 1750 MILES. AUTO STOP START FEATURE IS NOT ENGAGED. TAKEN TO DEALER WHO ADVISED NO PROBLEM FOUND. RETURNING TO DEALER AGAIN FOR ANOTHER TRY AND HOPEFULLY BETTER RESULTS.
Additional Notes:
AFTER VEHICLE HAS WARMED UP ENGINE RPM SPEED DROPS TO NEAR 500 WHEN BRAKE ENGAGED AT STOP LIGHTS AND VEHICLE IDLES ROUGH AND ATTEMPTS TO STALL. SHIFTING TO NEUTRAL BRINGS RPM SPEED BACK UP AND IDLES SMOOTH AGAIN. PROBLEM OCCURS DAILY OVER LAST TWO MONTHS. VEHICLE IS NEAR NEW, 1750 MILES. AUTO STOP START FEATURE IS NOT ENGAGED. TAKEN TO DEALER WHO ADVISED NO PROBLEM FOUND. RETURNING TO DEALER AGAIN FOR ANOTHER TRY AND HOPEFULLY BETTER RESULTS.
Mfg Campaign: 11154634
Recall Date: Nov 28, 2018
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SUNROOF EXPLODED WHILE DRIVING ~ NO INCIDENT OF FLYING DEBRIS
Corrective Action:
SUNROOF EXPLODED WHILE DRIVING ~ NO INCIDENT OF FLYING DEBRIS
Additional Notes:
SUNROOF EXPLODED WHILE DRIVING ~ NO INCIDENT OF FLYING DEBRIS
Mfg Campaign: 11149707
Recall Date: Nov 6, 2018
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE RADIO SHORTED OUT DISABLING ALL COMPUTER APPS I WAS TOLD BY MIDTOWN TOYOTA IT WILL TAKE A WEEK FOR NEW RADIO TO ARRIVE
Corrective Action:
THE RADIO SHORTED OUT DISABLING ALL COMPUTER APPS I WAS TOLD BY MIDTOWN TOYOTA IT WILL TAKE A WEEK FOR NEW RADIO TO ARRIVE
Additional Notes:
THE RADIO SHORTED OUT DISABLING ALL COMPUTER APPS I WAS TOLD BY MIDTOWN TOYOTA IT WILL TAKE A WEEK FOR NEW RADIO TO ARRIVE
Mfg Campaign: 11144123
Recall Date: Oct 30, 2018
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TOYOTA HIGHLANDER. THE CONTACT NOTICED FLUID LEAKING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO TOYOTA OF BOWIE (16700 GOVERNOR BRIDGE RD, BOWIE, MD 20716) WHERE IT WAS DIAGNOSED THAT THE ENGINE GASKET WAS NOT SEALED CORRECTLY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,200. THE VIN WAS NOT PROVIDED.
Corrective Action:
TL* THE CONTACT OWNS A 2018 TOYOTA HIGHLANDER. THE CONTACT NOTICED FLUID LEAKING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO TOYOTA OF BOWIE (16700 GOVERNOR BRIDGE RD, BOWIE, MD 20716) WHERE IT WAS DIAGNOSED THAT THE ENGINE GASKET WAS NOT SEALED CORRECTLY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,200. THE VIN WAS NOT PROVIDED.
Additional Notes:
TL* THE CONTACT OWNS A 2018 TOYOTA HIGHLANDER. THE CONTACT NOTICED FLUID LEAKING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO TOYOTA OF BOWIE (16700 GOVERNOR BRIDGE RD, BOWIE, MD 20716) WHERE IT WAS DIAGNOSED THAT THE ENGINE GASKET WAS NOT SEALED CORRECTLY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,200. THE VIN WAS NOT PROVIDED.
Mfg Campaign: 11141081
Recall Date: Oct 17, 2018
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I PURCHASED A NEW TOYOTA HIGHLANDER FROM MASSEY TOYOTA IN KINSTON, NC IN MAY OF 2018. ON AUGUST 11, 2018, THE REAR HATCH GLASS SPONTANEOUSLY EXPLODED AND FELL OUT OF THE CAR WHILE IT WAS SITTING UNTOUCHED IN THE DRIVEWAY OF THE OWNERS HOME. THE WEATHER WAS CLEAR AND WARM. TOYOTA INITIALLY REFUSED TO COVER THIS UNDER THE TOYOTA NEW CAR WARRANTY, HOWEVER FINALLY THEY AGREED TO COVER THE WINDOW. A FEW DAYS LATER MY WIFE STARTED NOTICING A SQUEAK AND RUBBING NOISE COMING FROM THE BACK HATCH WHEN THE CAR WAS WAS WARM FROM THE SUN. AFTER TAKING THE CAR BACK NUMEROUS TIMES TO THE DEALER. THE TOYOTA SERVICE DEPARTMENT DISCOVERED THAT THE BACK HATCH/BACK DOOR WAS RUBBING NEAR THE SPOILER AREA OF THE HING, AT SUCH A FORCE TO CAUSE PAINT TO COME OFF THE AREA. THE SERVICE MANAGER AGREED THAT THIS WAS A MANUFACTURER DEFECT AND THAT TOYOTA WAS REQUIRED TO COVER THIS NEW CAR DEFECT. HOWEVER, AFTER HAVING THE CAR FOR 2 WEEKS TOYOTA REFUSED TO COVER THE MANUFACTURE DEFECT. IN CONCLUSION, THE 2018 TOYOTA HIGHLANDER MODEL HAS A DEFECT THAT RESULTS IN THE BACK REAR DOOR & SPOILER TO RUB AND RESULTS IN THE BACK HATCH GLASS BREAKING AND EVEN FURTHER DAMAGE TO THE PAINT AND BODY OF THE VEHICLE. TOYOTA HAS SHOWN A THEY CAN NOT BE TRUSTED TO FULFILL THEIR OBLIGATION TO NEW CAR CUSTOMERS.
Corrective Action:
I PURCHASED A NEW TOYOTA HIGHLANDER FROM MASSEY TOYOTA IN KINSTON, NC IN MAY OF 2018. ON AUGUST 11, 2018, THE REAR HATCH GLASS SPONTANEOUSLY EXPLODED AND FELL OUT OF THE CAR WHILE IT WAS SITTING UNTOUCHED IN THE DRIVEWAY OF THE OWNERS HOME. THE WEATHER WAS CLEAR AND WARM. TOYOTA INITIALLY REFUSED TO COVER THIS UNDER THE TOYOTA NEW CAR WARRANTY, HOWEVER FINALLY THEY AGREED TO COVER THE WINDOW. A FEW DAYS LATER MY WIFE STARTED NOTICING A SQUEAK AND RUBBING NOISE COMING FROM THE BACK HATCH WHEN THE CAR WAS WAS WARM FROM THE SUN. AFTER TAKING THE CAR BACK NUMEROUS TIMES TO THE DEALER. THE TOYOTA SERVICE DEPARTMENT DISCOVERED THAT THE BACK HATCH/BACK DOOR WAS RUBBING NEAR THE SPOILER AREA OF THE HING, AT SUCH A FORCE TO CAUSE PAINT TO COME OFF THE AREA. THE SERVICE MANAGER AGREED THAT THIS WAS A MANUFACTURER DEFECT AND THAT TOYOTA WAS REQUIRED TO COVER THIS NEW CAR DEFECT. HOWEVER, AFTER HAVING THE CAR FOR 2 WEEKS TOYOTA REFUSED TO COVER THE MANUFACTURE DEFECT. IN CONCLUSION, THE 2018 TOYOTA HIGHLANDER MODEL HAS A DEFECT THAT RESULTS IN THE BACK REAR DOOR & SPOILER TO RUB AND RESULTS IN THE BACK HATCH GLASS BREAKING AND EVEN FURTHER DAMAGE TO THE PAINT AND BODY OF THE VEHICLE. TOYOTA HAS SHOWN A THEY CAN NOT BE TRUSTED TO FULFILL THEIR OBLIGATION TO NEW CAR CUSTOMERS.
Additional Notes:
I PURCHASED A NEW TOYOTA HIGHLANDER FROM MASSEY TOYOTA IN KINSTON, NC IN MAY OF 2018. ON AUGUST 11, 2018, THE REAR HATCH GLASS SPONTANEOUSLY EXPLODED AND FELL OUT OF THE CAR WHILE IT WAS SITTING UNTOUCHED IN THE DRIVEWAY OF THE OWNERS HOME. THE WEATHER WAS CLEAR AND WARM. TOYOTA INITIALLY REFUSED TO COVER THIS UNDER THE TOYOTA NEW CAR WARRANTY, HOWEVER FINALLY THEY AGREED TO COVER THE WINDOW. A FEW DAYS LATER MY WIFE STARTED NOTICING A SQUEAK AND RUBBING NOISE COMING FROM THE BACK HATCH WHEN THE CAR WAS WAS WARM FROM THE SUN. AFTER TAKING THE CAR BACK NUMEROUS TIMES TO THE DEALER. THE TOYOTA SERVICE DEPARTMENT DISCOVERED THAT THE BACK HATCH/BACK DOOR WAS RUBBING NEAR THE SPOILER AREA OF THE HING, AT SUCH A FORCE TO CAUSE PAINT TO COME OFF THE AREA. THE SERVICE MANAGER AGREED THAT THIS WAS A MANUFACTURER DEFECT AND THAT TOYOTA WAS REQUIRED TO COVER THIS NEW CAR DEFECT. HOWEVER, AFTER HAVING THE CAR FOR 2 WEEKS TOYOTA REFUSED TO COVER THE MANUFACTURE DEFECT. IN CONCLUSION, THE 2018 TOYOTA HIGHLANDER MODEL HAS A DEFECT THAT RESULTS IN THE BACK REAR DOOR & SPOILER TO RUB AND RESULTS IN THE BACK HATCH GLASS BREAKING AND EVEN FURTHER DAMAGE TO THE PAINT AND BODY OF THE VEHICLE. TOYOTA HAS SHOWN A THEY CAN NOT BE TRUSTED TO FULFILL THEIR OBLIGATION TO NEW CAR CUSTOMERS.
Mfg Campaign: 11129327
Recall Date: Sep 13, 2018
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
RECEIVED NOTIFICATION OF OF SAFETY RECALL FOR HIGHLANDER 2018 NHTSA RECALL NO 18V-211 VACUUM PUMP. CAR WAS TESTED AT DEALER ON JUN 13TH, AND IT WAS DETERMINED THAT THE VEHICLE NEED THE REPAIR. VACUUM PUMP NEEDS TO BE REPLACED. REPLACEMENT PART WAS ORDERED BUT IT HAS NOT BEEN AVAILABLE, ITS BEEN 10 WEEKS. THE CAR PRESENTED FAILURE FOR THIS PROBLEM 4 WEEKS AGO. IT IS NOT LONGER SAFE TO DRIVE IT. TOYOTA HAS NOT PROVIDED AN ESTIMATE REPAIR DATE, CAR IS AT THE DEALERSHIP SINCE AUGUST 6TH.
Corrective Action:
RECEIVED NOTIFICATION OF OF SAFETY RECALL FOR HIGHLANDER 2018 NHTSA RECALL NO 18V-211 VACUUM PUMP. CAR WAS TESTED AT DEALER ON JUN 13TH, AND IT WAS DETERMINED THAT THE VEHICLE NEED THE REPAIR. VACUUM PUMP NEEDS TO BE REPLACED. REPLACEMENT PART WAS ORDERED BUT IT HAS NOT BEEN AVAILABLE, ITS BEEN 10 WEEKS. THE CAR PRESENTED FAILURE FOR THIS PROBLEM 4 WEEKS AGO. IT IS NOT LONGER SAFE TO DRIVE IT. TOYOTA HAS NOT PROVIDED AN ESTIMATE REPAIR DATE, CAR IS AT THE DEALERSHIP SINCE AUGUST 6TH.
Additional Notes:
RECEIVED NOTIFICATION OF OF SAFETY RECALL FOR HIGHLANDER 2018 NHTSA RECALL NO 18V-211 VACUUM PUMP. CAR WAS TESTED AT DEALER ON JUN 13TH, AND IT WAS DETERMINED THAT THE VEHICLE NEED THE REPAIR. VACUUM PUMP NEEDS TO BE REPLACED. REPLACEMENT PART WAS ORDERED BUT IT HAS NOT BEEN AVAILABLE, ITS BEEN 10 WEEKS. THE CAR PRESENTED FAILURE FOR THIS PROBLEM 4 WEEKS AGO. IT IS NOT LONGER SAFE TO DRIVE IT. TOYOTA HAS NOT PROVIDED AN ESTIMATE REPAIR DATE, CAR IS AT THE DEALERSHIP SINCE AUGUST 6TH.
Mfg Campaign: 11123309
Recall Date: Aug 29, 2018
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