Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SET24A
Recall Date: Jun 18, 2024
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA15, 23LA03
Recall Date: Dec 20, 2023
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB12 / 23TA12
Recall Date: Oct 26, 2023
Consumer Complaints
385 ComplaintsToyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
It has been over a year of this recall and the manufacturer still has not repaired it or offered a solution
Corrective Action:
It has been over a year of this recall and the manufacturer still has not repaired it or offered a solution
Additional Notes:
It has been over a year of this recall and the manufacturer still has not repaired it or offered a solution
Mfg Campaign: 11638153
Recall Date: Jan 23, 2025
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
At 4 years of ownership and 45,723 miles our 2021 Toyota Highlander XLE experienced a Transfer Case Failure
Corrective Action:
At 4 years of ownership and 45,723 miles our 2021 Toyota Highlander XLE experienced a Transfer Case Failure
Additional Notes:
At 4 years of ownership and 45,723 miles our 2021 Toyota Highlander XLE experienced a Transfer Case Failure
Mfg Campaign: 11637393
Recall Date: Jan 21, 2025
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission make grinding noise scared to drive when I check online on Google it states that all 2021 toyota highlander make grinding noise and only solution is to replace it
Corrective Action:
Transmission make grinding noise scared to drive when I check online on Google it states that all 2021 toyota highlander make grinding noise and only solution is to replace it
Additional Notes:
Transmission make grinding noise scared to drive when I check online on Google it states that all 2021 toyota highlander make grinding noise and only solution is to replace it
Mfg Campaign: 11636348
Recall Date: Jan 16, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
While braking, the car often lurches forward (so much so that it will throw my head back against the headrest). It almost feels like the car accelerated even though I have my foot on the brake. It will "re-engage" but it is frightening and also unsafe if you are close behind another vehicle or object. I have also felt the car lurch forward while it was in park a few times. Again, completely scared me because I thought I was going to be pushed into my garage wall. These incidences do not happen every time but they shouldn't be happening at all. I understand the hybrid aspect of it with the brakes and expect a small sensation but to be lurched forward so much is completely unsafe. I initially told the dealership about the brake sensation shortly after punching the car in 2021 and was told there was nothing wrong. I now see hundreds of people posting on social media with the same problem. Toyota needs to do a recall and have this fixed. There are no warning lights or messages that appear when the problem takes place.
Corrective Action:
While braking, the car often lurches forward (so much so that it will throw my head back against the headrest). It almost feels like the car accelerated even though I have my foot on the brake. It will "re-engage" but it is frightening and also unsafe if you are close behind another vehicle or object. I have also felt the car lurch forward while it was in park a few times. Again, completely scared me because I thought I was going to be pushed into my garage wall. These incidences do not happen every time but they shouldn't be happening at all. I understand the hybrid aspect of it with the brakes and expect a small sensation but to be lurched forward so much is completely unsafe. I initially told the dealership about the brake sensation shortly after punching the car in 2021 and was told there was nothing wrong. I now see hundreds of people posting on social media with the same problem. Toyota needs to do a recall and have this fixed. There are no warning lights or messages that appear when the problem takes place.
Additional Notes:
While braking, the car often lurches forward (so much so that it will throw my head back against the headrest). It almost feels like the car accelerated even though I have my foot on the brake. It will "re-engage" but it is frightening and also unsafe if you are close behind another vehicle or object. I have also felt the car lurch forward while it was in park a few times. Again, completely scared me because I thought I was going to be pushed into my garage wall. These incidences do not happen every time but they shouldn't be happening at all. I understand the hybrid aspect of it with the brakes and expect a small sensation but to be lurched forward so much is completely unsafe. I initially told the dealership about the brake sensation shortly after punching the car in 2021 and was told there was nothing wrong. I now see hundreds of people posting on social media with the same problem. Toyota needs to do a recall and have this fixed. There are no warning lights or messages that appear when the problem takes place.
Mfg Campaign: 11636049
Recall Date: Jan 15, 2025
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The recall on the passenger airbags for Toyota cars has not been resolved for a few years now. We owned a 2013 Rav4 for a few years and that airbag was never fixed. Now we own a 2021 Toyota Highlander with the same problem. What's Toyota going to do about it? My husband drives the car so I'm the passenger and I don't feel like dying. ?"???
Corrective Action:
The recall on the passenger airbags for Toyota cars has not been resolved for a few years now. We owned a 2013 Rav4 for a few years and that airbag was never fixed. Now we own a 2021 Toyota Highlander with the same problem. What's Toyota going to do about it? My husband drives the car so I'm the passenger and I don't feel like dying. ?"???
Additional Notes:
The recall on the passenger airbags for Toyota cars has not been resolved for a few years now. We owned a 2013 Rav4 for a few years and that airbag was never fixed. Now we own a 2021 Toyota Highlander with the same problem. What's Toyota going to do about it? My husband drives the car so I'm the passenger and I don't feel like dying. ?"???
Mfg Campaign: 11635028
Recall Date: Jan 9, 2025
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11633913
Recall Date: Jan 3, 2025
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While pulling onto highway I heard a loud pop and scratching noise. Pulled off road and looked at vehicle from outside. When I looked on top I saw that the glass from sunroof had a hole and had shards like it had exploded from inside pressure.
Corrective Action:
While pulling onto highway I heard a loud pop and scratching noise. Pulled off road and looked at vehicle from outside. When I looked on top I saw that the glass from sunroof had a hole and had shards like it had exploded from inside pressure.
Additional Notes:
While pulling onto highway I heard a loud pop and scratching noise. Pulled off road and looked at vehicle from outside. When I looked on top I saw that the glass from sunroof had a hole and had shards like it had exploded from inside pressure.
Mfg Campaign: 11633423
Recall Date: Dec 31, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
Headed westbound on 285 in Georgia; hit on passenger side front door and vehicle swerved several lanes and hit a wall going 60 miles per hour. The airbags did not deploy. I was injured badly and the vehicle was totaled.
Corrective Action:
Headed westbound on 285 in Georgia; hit on passenger side front door and vehicle swerved several lanes and hit a wall going 60 miles per hour. The airbags did not deploy. I was injured badly and the vehicle was totaled.
Additional Notes:
Headed westbound on 285 in Georgia; hit on passenger side front door and vehicle swerved several lanes and hit a wall going 60 miles per hour. The airbags did not deploy. I was injured badly and the vehicle was totaled.
Mfg Campaign: 11633017
Recall Date: Dec 30, 2024
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
Headed westbound on 285 in Georgia; hit on passenger side front door and vehicle swerved several lanes and hit a wall going 60 miles per hour. The airbags did not deploy. I was injured badly and the vehicle was totaled.
Corrective Action:
Headed westbound on 285 in Georgia; hit on passenger side front door and vehicle swerved several lanes and hit a wall going 60 miles per hour. The airbags did not deploy. I was injured badly and the vehicle was totaled.
Additional Notes:
Headed westbound on 285 in Georgia; hit on passenger side front door and vehicle swerved several lanes and hit a wall going 60 miles per hour. The airbags did not deploy. I was injured badly and the vehicle was totaled.
Mfg Campaign: 11633017
Recall Date: Dec 30, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11632715
Recall Date: Dec 27, 2024
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
My transmission started to make whining noise took to the dealer to check they confirmed it was a transmission issue that it needed to be replaced. After doing some digging I came across a toyota service bulitin that claimed this issue only affected a batch of vehicles. ( T-SB-0008-21 ) I have searched on forums and found out that a lot of people are haveing the same issue and Toyota is not doing anything about it. PLEASE HELP !!!
Corrective Action:
My transmission started to make whining noise took to the dealer to check they confirmed it was a transmission issue that it needed to be replaced. After doing some digging I came across a toyota service bulitin that claimed this issue only affected a batch of vehicles. ( T-SB-0008-21 ) I have searched on forums and found out that a lot of people are haveing the same issue and Toyota is not doing anything about it. PLEASE HELP !!!
Additional Notes:
My transmission started to make whining noise took to the dealer to check they confirmed it was a transmission issue that it needed to be replaced. After doing some digging I came across a toyota service bulitin that claimed this issue only affected a batch of vehicles. ( T-SB-0008-21 ) I have searched on forums and found out that a lot of people are haveing the same issue and Toyota is not doing anything about it. PLEASE HELP !!!
Mfg Campaign: 11632534
Recall Date: Dec 26, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Infotainment system, this system comes with talk to text abilities. However, the system will say it is not compatible with the device which isn’t true as this same device work from day one of owning this vechile. About a year after owning this vechile I began to start having issues with talk to text through Bluetooth. The only option now to respond to a text through the infotainment system is with a predefined group of messages. This is not the only case of this issue occurring as many models within the 2020-2021 Toyota have had the same issue.
Corrective Action:
Infotainment system, this system comes with talk to text abilities. However, the system will say it is not compatible with the device which isn’t true as this same device work from day one of owning this vechile. About a year after owning this vechile I began to start having issues with talk to text through Bluetooth. The only option now to respond to a text through the infotainment system is with a predefined group of messages. This is not the only case of this issue occurring as many models within the 2020-2021 Toyota have had the same issue.
Additional Notes:
Infotainment system, this system comes with talk to text abilities. However, the system will say it is not compatible with the device which isn’t true as this same device work from day one of owning this vechile. About a year after owning this vechile I began to start having issues with talk to text through Bluetooth. The only option now to respond to a text through the infotainment system is with a predefined group of messages. This is not the only case of this issue occurring as many models within the 2020-2021 Toyota have had the same issue.
Mfg Campaign: 11632280
Recall Date: Dec 24, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
My brakes seem to have an issue at times and I am happy to provide it for inspection if needed. When traveling downhill with a slight curve to a stop at slower speeds, the car lunges forward for a second just after the brakes have been engaged. It does not happen all the time, but when it does happen it feels like you could crash into a car in front of you. This issue happens 2-4 times a month and has been happening since I purchased the vehicle. I recently found a Toyota forum with many people stating they have the same problem. Toyota does not seem to be aware of the issue when I have asked them. There have not been any warning lights etc. at any time during this issue nor any recalls with the issue. I am requesting it to be looked at by the manufacturer at the next scheduled service.
Corrective Action:
My brakes seem to have an issue at times and I am happy to provide it for inspection if needed. When traveling downhill with a slight curve to a stop at slower speeds, the car lunges forward for a second just after the brakes have been engaged. It does not happen all the time, but when it does happen it feels like you could crash into a car in front of you. This issue happens 2-4 times a month and has been happening since I purchased the vehicle. I recently found a Toyota forum with many people stating they have the same problem. Toyota does not seem to be aware of the issue when I have asked them. There have not been any warning lights etc. at any time during this issue nor any recalls with the issue. I am requesting it to be looked at by the manufacturer at the next scheduled service.
Additional Notes:
My brakes seem to have an issue at times and I am happy to provide it for inspection if needed. When traveling downhill with a slight curve to a stop at slower speeds, the car lunges forward for a second just after the brakes have been engaged. It does not happen all the time, but when it does happen it feels like you could crash into a car in front of you. This issue happens 2-4 times a month and has been happening since I purchased the vehicle. I recently found a Toyota forum with many people stating they have the same problem. Toyota does not seem to be aware of the issue when I have asked them. There have not been any warning lights etc. at any time during this issue nor any recalls with the issue. I am requesting it to be looked at by the manufacturer at the next scheduled service.
Mfg Campaign: 11631677
Recall Date: Dec 19, 2024
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased my new 2021 Highlander in Sept. of 2021. At about 88K miles, my car started making a whining or buzzing noise when accelerating. I am scheduled to take my highlander to the dealership to be looked at, but in the meantime, research on multiple forums and NHTSA -this is found to be a common issue with the 2021 toyota highlander transmission. Upon further research, I discovered that prior to buying the car, Toyota was already aware of this problem as they issued a Technical Service Bulletin T-SB-0008-21 in February of 2021 yet they did not inform me or hold the cars for sale to correct what could cause accidents when the transmission fails. Upon further investigation, there are numerous people with this problem in their 2021 Highlanders. This needs to be addressed immediately and deserves a recall, as most owners discover this issue after the 60K power train warranty has ended.
Corrective Action:
I purchased my new 2021 Highlander in Sept. of 2021. At about 88K miles, my car started making a whining or buzzing noise when accelerating. I am scheduled to take my highlander to the dealership to be looked at, but in the meantime, research on multiple forums and NHTSA -this is found to be a common issue with the 2021 toyota highlander transmission. Upon further research, I discovered that prior to buying the car, Toyota was already aware of this problem as they issued a Technical Service Bulletin T-SB-0008-21 in February of 2021 yet they did not inform me or hold the cars for sale to correct what could cause accidents when the transmission fails. Upon further investigation, there are numerous people with this problem in their 2021 Highlanders. This needs to be addressed immediately and deserves a recall, as most owners discover this issue after the 60K power train warranty has ended.
Additional Notes:
I purchased my new 2021 Highlander in Sept. of 2021. At about 88K miles, my car started making a whining or buzzing noise when accelerating. I am scheduled to take my highlander to the dealership to be looked at, but in the meantime, research on multiple forums and NHTSA -this is found to be a common issue with the 2021 toyota highlander transmission. Upon further research, I discovered that prior to buying the car, Toyota was already aware of this problem as they issued a Technical Service Bulletin T-SB-0008-21 in February of 2021 yet they did not inform me or hold the cars for sale to correct what could cause accidents when the transmission fails. Upon further investigation, there are numerous people with this problem in their 2021 Highlanders. This needs to be addressed immediately and deserves a recall, as most owners discover this issue after the 60K power train warranty has ended.
Mfg Campaign: 11631174
Recall Date: Dec 17, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The navigation has failed to perform properly since the car was new. I have complained about it/taking it in on more than one occasion. Now the car is three years old and has 23,000 miles on it. I am told I must pay to repair the navigation system which never worked properly in the first place. It directs me to roads that are closed;, finds the store I wish to go to, but then says I can’t navigate there;, sends me to a residential neighborhood when I have put in the address of a school;, changes the address I input while I am enroute. It is supposed to navigate to addresses in my contact list, but when I select a contact it then asks me to choose from a similar name in a different state than I have entered in my contacts. I am very curious to know if there have been other complaints or technical service bulletins.
Corrective Action:
The navigation has failed to perform properly since the car was new. I have complained about it/taking it in on more than one occasion. Now the car is three years old and has 23,000 miles on it. I am told I must pay to repair the navigation system which never worked properly in the first place. It directs me to roads that are closed;, finds the store I wish to go to, but then says I can’t navigate there;, sends me to a residential neighborhood when I have put in the address of a school;, changes the address I input while I am enroute. It is supposed to navigate to addresses in my contact list, but when I select a contact it then asks me to choose from a similar name in a different state than I have entered in my contacts. I am very curious to know if there have been other complaints or technical service bulletins.
Additional Notes:
The navigation has failed to perform properly since the car was new. I have complained about it/taking it in on more than one occasion. Now the car is three years old and has 23,000 miles on it. I am told I must pay to repair the navigation system which never worked properly in the first place. It directs me to roads that are closed;, finds the store I wish to go to, but then says I can’t navigate there;, sends me to a residential neighborhood when I have put in the address of a school;, changes the address I input while I am enroute. It is supposed to navigate to addresses in my contact list, but when I select a contact it then asks me to choose from a similar name in a different state than I have entered in my contacts. I am very curious to know if there have been other complaints or technical service bulletins.
Mfg Campaign: 11631247
Recall Date: Dec 17, 2024
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
The Highlander only have 62000, miles and still has a new car smell ,but it need a transmission was told by service advisor that it could stop in the middle of the of traffic with no warning no engine light on dash nothing upon further research a lot of customers are having the same problem Please help Toyota has been my brand since 1996 and I’m sad that the don’t stand behind the brand for such a major issue
Corrective Action:
The Highlander only have 62000, miles and still has a new car smell ,but it need a transmission was told by service advisor that it could stop in the middle of the of traffic with no warning no engine light on dash nothing upon further research a lot of customers are having the same problem Please help Toyota has been my brand since 1996 and I’m sad that the don’t stand behind the brand for such a major issue
Additional Notes:
The Highlander only have 62000, miles and still has a new car smell ,but it need a transmission was told by service advisor that it could stop in the middle of the of traffic with no warning no engine light on dash nothing upon further research a lot of customers are having the same problem Please help Toyota has been my brand since 1996 and I’m sad that the don’t stand behind the brand for such a major issue
Mfg Campaign: 11630582
Recall Date: Dec 13, 2024
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission went out at 94,000 mils. Loud whinning noise and vechicle very loud sounds like a disel truck once cranked.
Corrective Action:
Transmission went out at 94,000 mils. Loud whinning noise and vechicle very loud sounds like a disel truck once cranked.
Additional Notes:
Transmission went out at 94,000 mils. Loud whinning noise and vechicle very loud sounds like a disel truck once cranked.
Mfg Campaign: 11629923
Recall Date: Dec 10, 2024
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased my new 2021 Highlander in Sept. of 2021. At about 70K miles, my car started making a whining or buzzing noise when accelerating. I took it to the Toyota dealership in Fort Collins, CO. They told me my transmission is failing. They stated I needed completely replaced for just a few dollars under $8000. They stated that the Highlander transmissions are on backorder for replacement. They said it could go completely in a year or a month, they didn't know but I couldn't get it fixed for months because of the backordered transmissions. There is no warning light or alert. This is very concerning since I commute at night alone long distances, or if the transmission goes while I'm on an interstate, etc...I did some research and found that prior to buying the car, Toyota was already aware of this problem as they issued a Technical Service Bulletin T-SB-0008-21 in February of 2021 yet they did not inform me or hold the cars for sale to correct what could cause accidents when the transmission fails. Upon further investigation, there are numerous people with this problem in their 2021 Highlanders. This needs to be addressed immediately and deserves a recall.
Corrective Action:
I purchased my new 2021 Highlander in Sept. of 2021. At about 70K miles, my car started making a whining or buzzing noise when accelerating. I took it to the Toyota dealership in Fort Collins, CO. They told me my transmission is failing. They stated I needed completely replaced for just a few dollars under $8000. They stated that the Highlander transmissions are on backorder for replacement. They said it could go completely in a year or a month, they didn't know but I couldn't get it fixed for months because of the backordered transmissions. There is no warning light or alert. This is very concerning since I commute at night alone long distances, or if the transmission goes while I'm on an interstate, etc...I did some research and found that prior to buying the car, Toyota was already aware of this problem as they issued a Technical Service Bulletin T-SB-0008-21 in February of 2021 yet they did not inform me or hold the cars for sale to correct what could cause accidents when the transmission fails. Upon further investigation, there are numerous people with this problem in their 2021 Highlanders. This needs to be addressed immediately and deserves a recall.
Additional Notes:
I purchased my new 2021 Highlander in Sept. of 2021. At about 70K miles, my car started making a whining or buzzing noise when accelerating. I took it to the Toyota dealership in Fort Collins, CO. They told me my transmission is failing. They stated I needed completely replaced for just a few dollars under $8000. They stated that the Highlander transmissions are on backorder for replacement. They said it could go completely in a year or a month, they didn't know but I couldn't get it fixed for months because of the backordered transmissions. There is no warning light or alert. This is very concerning since I commute at night alone long distances, or if the transmission goes while I'm on an interstate, etc...I did some research and found that prior to buying the car, Toyota was already aware of this problem as they issued a Technical Service Bulletin T-SB-0008-21 in February of 2021 yet they did not inform me or hold the cars for sale to correct what could cause accidents when the transmission fails. Upon further investigation, there are numerous people with this problem in their 2021 Highlanders. This needs to be addressed immediately and deserves a recall.
Mfg Campaign: 11629979
Recall Date: Dec 10, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the air bag warning light remained illuminated while operating the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the air bag warning light remained illuminated while operating the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the air bag warning light remained illuminated while operating the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11629277
Recall Date: Dec 6, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V865000(Air Bags); however, the part to do the recall repair was not yet available. The local dealer and another dealer, Sport City Toyota(12650 Lyndon B Johnson Fwy, Dallas, TX 75228), were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V865000(Air Bags); however, the part to do the recall repair was not yet available. The local dealer and another dealer, Sport City Toyota(12650 Lyndon B Johnson Fwy, Dallas, TX 75228), were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V865000(Air Bags); however, the part to do the recall repair was not yet available. The local dealer and another dealer, Sport City Toyota(12650 Lyndon B Johnson Fwy, Dallas, TX 75228), were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11628880
Recall Date: Dec 4, 2024
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