TOYOTA HIGHLANDER 2024

Complete listing of complaints and recalls for this vehicle

21
Complaints
4
Recalls

Complaints & Recalls

21 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Gulf States Toyota, Inc.
NHTSA Campaign: 24V548000 SAFETY RECALL
33.8K Vehicles Affected
Recall Date: Jul 23, 2024
Safety Issue:

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Potential Risk:
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
FREE Recall Solution:
GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 24R2
Notice Date: Sep 16, 2024
Recall Date: Jul 23, 2024
Southeast Toyota Distributors, Llc
NHTSA Campaign: 24V452000 SAFETY RECALL
4.8K Vehicles Affected
Recall Date: Jun 18, 2024
Safety Issue:

Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Potential Risk:
Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.
FREE Recall Solution:
SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: SET24A
Notice Date: Aug 16, 2024
Recall Date: Jun 18, 2024
Gulf States Toyota, Inc.
NHTSA Campaign: 24V419000 SAFETY RECALL
4.9K Vehicles Affected
Recall Date: Jun 6, 2024
Safety Issue:

Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Potential Risk:
Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.
FREE Recall Solution:
GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 24R1
Notice Date: Aug 8, 2024
Recall Date: Jun 6, 2024

Consumer Complaints

21 Complaints
Toyota Motor Corporation
Campaign: 11580327 Other
Mar 31, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Driving the interstate at 75 mph, my sunroof spontaneously shattered covering us with shards of glass. Toyota dealership and insurance said a rock must have hit but there were no other vehicles near us. Was not covered under warranty, so insurance adjuster approved new sunroof install and repaint roof for over $3,000. The loud explosion and subsequent broken glass could have caused major accident as well as blindness. We feel an investigation into glass quality should be done. In my opinion, vehicles shouldn’t even have sunroofs.

Corrective Action:

Driving the interstate at 75 mph, my sunroof spontaneously shattered covering us with shards of glass. Toyota dealership and insurance said a rock must have hit but there were no other vehicles near us. Was not covered under warranty, so insurance adjuster approved new sunroof install and repaint roof for over $3,000. The loud explosion and subsequent broken glass could have caused major accident as well as blindness. We feel an investigation into glass quality should be done. In my opinion, vehicles shouldn’t even have sunroofs.

Additional Notes:

Driving the interstate at 75 mph, my sunroof spontaneously shattered covering us with shards of glass. Toyota dealership and insurance said a rock must have hit but there were no other vehicles near us. Was not covered under warranty, so insurance adjuster approved new sunroof install and repaint roof for over $3,000. The loud explosion and subsequent broken glass could have caused major accident as well as blindness. We feel an investigation into glass quality should be done. In my opinion, vehicles shouldn’t even have sunroofs.

Manufacturer: TOYOTA
Mfg Campaign: 11580327
Notice Date: Mar 31, 2024
Recall Date: Mar 31, 2024

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