Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2018 Toyota Prius vehicles. A portion of the engine wire harness connected to the hybrid Power Control Unit (PCU), could contact the cover at this connection and wear, causing an electrical short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: J0T
Recall Date: Sep 5, 2018
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Toyota Prius and Lexus RX 350, RX 350 F Sport, RX 450h F Sport and RX 450h vehicles and 2015-2016 Lexus NX 200T, NX Turbo and NX 300h vehicles. The air bag pressure sensors and/or the acceleration sensors may fail causing the side/curtain shield air bags and/or the front air bags to not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JLA, J0F
Recall Date: Jan 31, 2018
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Prius vehicles. A capacitor within the hybrid system may not have been properly bolted to the inverter housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: H0U
Recall Date: Oct 18, 2017
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016-2017 Prius vehicles manufactured August 6, 2015, to October 3, 2016. The affected vehicles are equipped with a foot-operated parking brake system that has a parking brake cable that may disengage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: G01
Recall Date: Oct 14, 2016
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering and Manufacturing (Toyota) is recalling certain model year 2016 Toyota Prius vehicles manufactured November 30, 2015, to June 14, 2016. An air bag inflator manufacturing error may result in the inadvertent partial inflation of the front passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: G0W
Recall Date: Sep 16, 2016
Consumer Complaints
209 ComplaintsToyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The headlights are either too bright or aimed poorly that it blinds oncoming traffic, who frequently flash their high beams at me. This occurs without any load in back and without me using the high beams. Can Toyota either adjust the bulbs or place a film on the headlights to prevent blinding oncoming traffic? Thank you!
Corrective Action:
The headlights are either too bright or aimed poorly that it blinds oncoming traffic, who frequently flash their high beams at me. This occurs without any load in back and without me using the high beams. Can Toyota either adjust the bulbs or place a film on the headlights to prevent blinding oncoming traffic? Thank you!
Additional Notes:
The headlights are either too bright or aimed poorly that it blinds oncoming traffic, who frequently flash their high beams at me. This occurs without any load in back and without me using the high beams. Can Toyota either adjust the bulbs or place a film on the headlights to prevent blinding oncoming traffic? Thank you!
Mfg Campaign: 11654206
Recall Date: Apr 11, 2025
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Water pump failed without warning and caused irreparable damage to the engine ("blown" engine requiring replacement). Vehicle began to stall and not respond to attempted acceleration while traveling on 4 lane divided highway, 55 mph speed limit. One "Maintenance Required" message was received the previous week, but disappeared. This is the same message that appears for routine oil changes. No other warning messages were noted at the time of the incident, no unusual noises, and no smoke or other sign of overheating. Driver was able to steer vehicle to safety, but this failure could result in stranding on a busy, dangerous interstate highway. For such a critical piece of the vehicle (i.e., the water pump), there should be obvious warning message(s) and dedicated monitoring of the equipment.
Corrective Action:
Water pump failed without warning and caused irreparable damage to the engine ("blown" engine requiring replacement). Vehicle began to stall and not respond to attempted acceleration while traveling on 4 lane divided highway, 55 mph speed limit. One "Maintenance Required" message was received the previous week, but disappeared. This is the same message that appears for routine oil changes. No other warning messages were noted at the time of the incident, no unusual noises, and no smoke or other sign of overheating. Driver was able to steer vehicle to safety, but this failure could result in stranding on a busy, dangerous interstate highway. For such a critical piece of the vehicle (i.e., the water pump), there should be obvious warning message(s) and dedicated monitoring of the equipment.
Additional Notes:
Water pump failed without warning and caused irreparable damage to the engine ("blown" engine requiring replacement). Vehicle began to stall and not respond to attempted acceleration while traveling on 4 lane divided highway, 55 mph speed limit. One "Maintenance Required" message was received the previous week, but disappeared. This is the same message that appears for routine oil changes. No other warning messages were noted at the time of the incident, no unusual noises, and no smoke or other sign of overheating. Driver was able to steer vehicle to safety, but this failure could result in stranding on a busy, dangerous interstate highway. For such a critical piece of the vehicle (i.e., the water pump), there should be obvious warning message(s) and dedicated monitoring of the equipment.
Mfg Campaign: 11648235
Recall Date: Mar 13, 2025
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Refer to TSB 0135-19 dealer denied repairing under the California emissions defect and performance warranty.
Corrective Action:
Refer to TSB 0135-19 dealer denied repairing under the California emissions defect and performance warranty.
Additional Notes:
Refer to TSB 0135-19 dealer denied repairing under the California emissions defect and performance warranty.
Mfg Campaign: 11638452
Recall Date: Jan 25, 2025
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
My car suddenly stopped in the middle of the road with message "Hybrid system stopped steering power low". Safety concern to this happen on the middle of road during rain or cold.
Corrective Action:
My car suddenly stopped in the middle of the road with message "Hybrid system stopped steering power low". Safety concern to this happen on the middle of road during rain or cold.
Additional Notes:
My car suddenly stopped in the middle of the road with message "Hybrid system stopped steering power low". Safety concern to this happen on the middle of road during rain or cold.
Mfg Campaign: 11636396
Recall Date: Jan 16, 2025
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
My car suddenly stopped in the middle of the road with message "Hybrid system stopped steering power low". Safety concern to this happen on the middle of road during rain or cold.
Corrective Action:
My car suddenly stopped in the middle of the road with message "Hybrid system stopped steering power low". Safety concern to this happen on the middle of road during rain or cold.
Additional Notes:
My car suddenly stopped in the middle of the road with message "Hybrid system stopped steering power low". Safety concern to this happen on the middle of road during rain or cold.
Mfg Campaign: 11636396
Recall Date: Jan 16, 2025
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
My car suddenly stopped in the middle of the road with message "Hybrid system stopped steering power low". Safety concern to this happen on the middle of road during rain or cold.
Corrective Action:
My car suddenly stopped in the middle of the road with message "Hybrid system stopped steering power low". Safety concern to this happen on the middle of road during rain or cold.
Additional Notes:
My car suddenly stopped in the middle of the road with message "Hybrid system stopped steering power low". Safety concern to this happen on the middle of road during rain or cold.
Mfg Campaign: 11636396
Recall Date: Jan 16, 2025
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
During summer months when temperatures are above 100 degrees when accelerating from a complete stop I can hear the engine rev and the RPMs increase but the vehicle will move at 1-2 mph. Even if the accelerator is to the floor. After 3-4 seconds the tires will squeal and the vehicle will be jolted forward then it will slowly accelerate. This happens occasionally and I have taken it to a Toyota dealership and a chain mechanic shop, neither have been able to recreate the problem. There are no warnings and no error codes. I have been stuck in the middle of intersections trying to turn left, I have not been hit, but I fear it will happen. There is a recall out for this issue on other Priuses and I believe the issue needs to be investigated further as there is another complaint on this site for the same issue and I have found it on other sites. I bought the car in fall of 2019 and this problem has been occurring since summer of 2020.
Corrective Action:
During summer months when temperatures are above 100 degrees when accelerating from a complete stop I can hear the engine rev and the RPMs increase but the vehicle will move at 1-2 mph. Even if the accelerator is to the floor. After 3-4 seconds the tires will squeal and the vehicle will be jolted forward then it will slowly accelerate. This happens occasionally and I have taken it to a Toyota dealership and a chain mechanic shop, neither have been able to recreate the problem. There are no warnings and no error codes. I have been stuck in the middle of intersections trying to turn left, I have not been hit, but I fear it will happen. There is a recall out for this issue on other Priuses and I believe the issue needs to be investigated further as there is another complaint on this site for the same issue and I have found it on other sites. I bought the car in fall of 2019 and this problem has been occurring since summer of 2020.
Additional Notes:
During summer months when temperatures are above 100 degrees when accelerating from a complete stop I can hear the engine rev and the RPMs increase but the vehicle will move at 1-2 mph. Even if the accelerator is to the floor. After 3-4 seconds the tires will squeal and the vehicle will be jolted forward then it will slowly accelerate. This happens occasionally and I have taken it to a Toyota dealership and a chain mechanic shop, neither have been able to recreate the problem. There are no warnings and no error codes. I have been stuck in the middle of intersections trying to turn left, I have not been hit, but I fear it will happen. There is a recall out for this issue on other Priuses and I believe the issue needs to be investigated further as there is another complaint on this site for the same issue and I have found it on other sites. I bought the car in fall of 2019 and this problem has been occurring since summer of 2020.
Mfg Campaign: 11600638
Recall Date: Jul 9, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
During summer months when temperatures are above 100 degrees when accelerating from a complete stop I can hear the engine rev and the RPMs increase but the vehicle will move at 1-2 mph. Even if the accelerator is to the floor. After 3-4 seconds the tires will squeal and the vehicle will be jolted forward then it will slowly accelerate. This happens occasionally and I have taken it to a Toyota dealership and a chain mechanic shop, neither have been able to recreate the problem. There are no warnings and no error codes. I have been stuck in the middle of intersections trying to turn left, I have not been hit, but I fear it will happen. There is a recall out for this issue on other Priuses and I believe the issue needs to be investigated further as there is another complaint on this site for the same issue and I have found it on other sites. I bought the car in fall of 2019 and this problem has been occurring since summer of 2020.
Corrective Action:
During summer months when temperatures are above 100 degrees when accelerating from a complete stop I can hear the engine rev and the RPMs increase but the vehicle will move at 1-2 mph. Even if the accelerator is to the floor. After 3-4 seconds the tires will squeal and the vehicle will be jolted forward then it will slowly accelerate. This happens occasionally and I have taken it to a Toyota dealership and a chain mechanic shop, neither have been able to recreate the problem. There are no warnings and no error codes. I have been stuck in the middle of intersections trying to turn left, I have not been hit, but I fear it will happen. There is a recall out for this issue on other Priuses and I believe the issue needs to be investigated further as there is another complaint on this site for the same issue and I have found it on other sites. I bought the car in fall of 2019 and this problem has been occurring since summer of 2020.
Additional Notes:
During summer months when temperatures are above 100 degrees when accelerating from a complete stop I can hear the engine rev and the RPMs increase but the vehicle will move at 1-2 mph. Even if the accelerator is to the floor. After 3-4 seconds the tires will squeal and the vehicle will be jolted forward then it will slowly accelerate. This happens occasionally and I have taken it to a Toyota dealership and a chain mechanic shop, neither have been able to recreate the problem. There are no warnings and no error codes. I have been stuck in the middle of intersections trying to turn left, I have not been hit, but I fear it will happen. There is a recall out for this issue on other Priuses and I believe the issue needs to be investigated further as there is another complaint on this site for the same issue and I have found it on other sites. I bought the car in fall of 2019 and this problem has been occurring since summer of 2020.
Mfg Campaign: 11600638
Recall Date: Jul 9, 2024
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
During summer months when temperatures are above 100 degrees when accelerating from a complete stop I can hear the engine rev and the RPMs increase but the vehicle will move at 1-2 mph. Even if the accelerator is to the floor. After 3-4 seconds the tires will squeal and the vehicle will be jolted forward then it will slowly accelerate. This happens occasionally and I have taken it to a Toyota dealership and a chain mechanic shop, neither have been able to recreate the problem. There are no warnings and no error codes. I have been stuck in the middle of intersections trying to turn left, I have not been hit, but I fear it will happen. There is a recall out for this issue on other Priuses and I believe the issue needs to be investigated further as there is another complaint on this site for the same issue and I have found it on other sites. I bought the car in fall of 2019 and this problem has been occurring since summer of 2020.
Corrective Action:
During summer months when temperatures are above 100 degrees when accelerating from a complete stop I can hear the engine rev and the RPMs increase but the vehicle will move at 1-2 mph. Even if the accelerator is to the floor. After 3-4 seconds the tires will squeal and the vehicle will be jolted forward then it will slowly accelerate. This happens occasionally and I have taken it to a Toyota dealership and a chain mechanic shop, neither have been able to recreate the problem. There are no warnings and no error codes. I have been stuck in the middle of intersections trying to turn left, I have not been hit, but I fear it will happen. There is a recall out for this issue on other Priuses and I believe the issue needs to be investigated further as there is another complaint on this site for the same issue and I have found it on other sites. I bought the car in fall of 2019 and this problem has been occurring since summer of 2020.
Additional Notes:
During summer months when temperatures are above 100 degrees when accelerating from a complete stop I can hear the engine rev and the RPMs increase but the vehicle will move at 1-2 mph. Even if the accelerator is to the floor. After 3-4 seconds the tires will squeal and the vehicle will be jolted forward then it will slowly accelerate. This happens occasionally and I have taken it to a Toyota dealership and a chain mechanic shop, neither have been able to recreate the problem. There are no warnings and no error codes. I have been stuck in the middle of intersections trying to turn left, I have not been hit, but I fear it will happen. There is a recall out for this issue on other Priuses and I believe the issue needs to be investigated further as there is another complaint on this site for the same issue and I have found it on other sites. I bought the car in fall of 2019 and this problem has been occurring since summer of 2020.
Mfg Campaign: 11600638
Recall Date: Jul 9, 2024
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Paint is starting to peel around trunk, clear coat has peeled off of black triangle areas by rear passenger windows on both sides of vehicle. Other 2016 Prius have had a paint recall. My vehicle needs to be included in the recall.
Corrective Action:
Paint is starting to peel around trunk, clear coat has peeled off of black triangle areas by rear passenger windows on both sides of vehicle. Other 2016 Prius have had a paint recall. My vehicle needs to be included in the recall.
Additional Notes:
Paint is starting to peel around trunk, clear coat has peeled off of black triangle areas by rear passenger windows on both sides of vehicle. Other 2016 Prius have had a paint recall. My vehicle needs to be included in the recall.
Mfg Campaign: 11592674
Recall Date: Jun 5, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
We were driving in San Diego and had driven oven a bit pothole. About 50 miles after driving over the pothole, the brakes stopped working. We were pressing down hard on the brake, but the brake was soft and did not do its job. We almost rear ended the car in front of us. We brought the car right away to a close by auto shop and they said there were no leaks as the brake fluid was still close to the max and they did not find any indication of a brake fluid leak and sent us on our way. We are still unsure as to why the brake from this vehicle stopped.
Corrective Action:
We were driving in San Diego and had driven oven a bit pothole. About 50 miles after driving over the pothole, the brakes stopped working. We were pressing down hard on the brake, but the brake was soft and did not do its job. We almost rear ended the car in front of us. We brought the car right away to a close by auto shop and they said there were no leaks as the brake fluid was still close to the max and they did not find any indication of a brake fluid leak and sent us on our way. We are still unsure as to why the brake from this vehicle stopped.
Additional Notes:
We were driving in San Diego and had driven oven a bit pothole. About 50 miles after driving over the pothole, the brakes stopped working. We were pressing down hard on the brake, but the brake was soft and did not do its job. We almost rear ended the car in front of us. We brought the car right away to a close by auto shop and they said there were no leaks as the brake fluid was still close to the max and they did not find any indication of a brake fluid leak and sent us on our way. We are still unsure as to why the brake from this vehicle stopped.
Mfg Campaign: 11592744
Recall Date: Jun 5, 2024
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Starting in about 2019, the exterior black panel behind the rear right mirror began peeling. Soon, the blue exterior paint on the car began to show damaged spots, lining up with the parts of the car most exposed to the sun: the roof most of all, but the top panel behind the rear window and the top of the trunk showing signs of damage as well. The beginnings of this damage are also appearing on a couple of parts of the side doors, making it clear that the underlying problem applies to all of the blue exterior paint. It seems as if the exterior layer - some sort of sealant or finish - is not holding up properly in the sun. By contrast, our red-painted 2014 Prius, which has been exposed to the same conditions but for a longer period of time - shows none of this damage. The damage is quite extensive and visible, and it's unclear to what extent the protective qualities of the paint are now compromised. The service department at the dealership has inspected the paint, as has a third-party shop, and all agree that there is a serious paint problem. The issue is available for further inspection. The safety issue here is the potential for corrosion of the body due to the compromised paint integrity.
Corrective Action:
Starting in about 2019, the exterior black panel behind the rear right mirror began peeling. Soon, the blue exterior paint on the car began to show damaged spots, lining up with the parts of the car most exposed to the sun: the roof most of all, but the top panel behind the rear window and the top of the trunk showing signs of damage as well. The beginnings of this damage are also appearing on a couple of parts of the side doors, making it clear that the underlying problem applies to all of the blue exterior paint. It seems as if the exterior layer - some sort of sealant or finish - is not holding up properly in the sun. By contrast, our red-painted 2014 Prius, which has been exposed to the same conditions but for a longer period of time - shows none of this damage. The damage is quite extensive and visible, and it's unclear to what extent the protective qualities of the paint are now compromised. The service department at the dealership has inspected the paint, as has a third-party shop, and all agree that there is a serious paint problem. The issue is available for further inspection. The safety issue here is the potential for corrosion of the body due to the compromised paint integrity.
Additional Notes:
Starting in about 2019, the exterior black panel behind the rear right mirror began peeling. Soon, the blue exterior paint on the car began to show damaged spots, lining up with the parts of the car most exposed to the sun: the roof most of all, but the top panel behind the rear window and the top of the trunk showing signs of damage as well. The beginnings of this damage are also appearing on a couple of parts of the side doors, making it clear that the underlying problem applies to all of the blue exterior paint. It seems as if the exterior layer - some sort of sealant or finish - is not holding up properly in the sun. By contrast, our red-painted 2014 Prius, which has been exposed to the same conditions but for a longer period of time - shows none of this damage. The damage is quite extensive and visible, and it's unclear to what extent the protective qualities of the paint are now compromised. The service department at the dealership has inspected the paint, as has a third-party shop, and all agree that there is a serious paint problem. The issue is available for further inspection. The safety issue here is the potential for corrosion of the body due to the compromised paint integrity.
Mfg Campaign: 11586268
Recall Date: May 1, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving vehicle on the freeway it stated braking power low, stop in a safe place, antilock brake system malfunction, pre-collision system malfunction, lane departure alert malfunction. I was almost in a major scary accident.
Corrective Action:
While driving vehicle on the freeway it stated braking power low, stop in a safe place, antilock brake system malfunction, pre-collision system malfunction, lane departure alert malfunction. I was almost in a major scary accident.
Additional Notes:
While driving vehicle on the freeway it stated braking power low, stop in a safe place, antilock brake system malfunction, pre-collision system malfunction, lane departure alert malfunction. I was almost in a major scary accident.
Mfg Campaign: 11585005
Recall Date: Apr 24, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving vehicle on the freeway it stated braking power low, stop in a safe place, antilock brake system malfunction, pre-collision system malfunction, lane departure alert malfunction. I was almost in a major scary accident.
Corrective Action:
While driving vehicle on the freeway it stated braking power low, stop in a safe place, antilock brake system malfunction, pre-collision system malfunction, lane departure alert malfunction. I was almost in a major scary accident.
Additional Notes:
While driving vehicle on the freeway it stated braking power low, stop in a safe place, antilock brake system malfunction, pre-collision system malfunction, lane departure alert malfunction. I was almost in a major scary accident.
Mfg Campaign: 11585005
Recall Date: Apr 24, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact owns a 2016 Toyota Prius. The contact stated while driving at approximately 70 MPH, the steering wheel stopped operating and the vehicle began to shut down. The contact stated that a yellow blinking light and a hybrid system malfunction warning light illuminated the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed that the hybrid battery was low and there was a failure of the engine wiring harness. The hybrid battery was able to recharge but the dealer stated that the electric wiring harness needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 159,141.
Corrective Action:
The contact owns a 2016 Toyota Prius. The contact stated while driving at approximately 70 MPH, the steering wheel stopped operating and the vehicle began to shut down. The contact stated that a yellow blinking light and a hybrid system malfunction warning light illuminated the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed that the hybrid battery was low and there was a failure of the engine wiring harness. The hybrid battery was able to recharge but the dealer stated that the electric wiring harness needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 159,141.
Additional Notes:
The contact owns a 2016 Toyota Prius. The contact stated while driving at approximately 70 MPH, the steering wheel stopped operating and the vehicle began to shut down. The contact stated that a yellow blinking light and a hybrid system malfunction warning light illuminated the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed that the hybrid battery was low and there was a failure of the engine wiring harness. The hybrid battery was able to recharge but the dealer stated that the electric wiring harness needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 159,141.
Mfg Campaign: 11582151
Recall Date: Apr 10, 2024
Toyota Motor Corporation
Defect Description:
HYBRID PROPULSION SYSTEM
Potential Consequences:
The contact owns a 2016 Toyota Prius. The contact stated while driving at approximately 70 MPH, the steering wheel stopped operating and the vehicle began to shut down. The contact stated that a yellow blinking light and a hybrid system malfunction warning light illuminated the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed that the hybrid battery was low and there was a failure of the engine wiring harness. The hybrid battery was able to recharge but the dealer stated that the electric wiring harness needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 159,141.
Corrective Action:
The contact owns a 2016 Toyota Prius. The contact stated while driving at approximately 70 MPH, the steering wheel stopped operating and the vehicle began to shut down. The contact stated that a yellow blinking light and a hybrid system malfunction warning light illuminated the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed that the hybrid battery was low and there was a failure of the engine wiring harness. The hybrid battery was able to recharge but the dealer stated that the electric wiring harness needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 159,141.
Additional Notes:
The contact owns a 2016 Toyota Prius. The contact stated while driving at approximately 70 MPH, the steering wheel stopped operating and the vehicle began to shut down. The contact stated that a yellow blinking light and a hybrid system malfunction warning light illuminated the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed that the hybrid battery was low and there was a failure of the engine wiring harness. The hybrid battery was able to recharge but the dealer stated that the electric wiring harness needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 159,141.
Mfg Campaign: 11582151
Recall Date: Apr 10, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Coolant is leaking. There were no indicator that coolant is low. Suddenly while trying to get on the freeway the car would not get up to speed regardless how much pressure was put on the pedals. On the way back home, all of a sudden the engine temperature light flashed on then off twice. The car operated like normal but it was still concerning and we had it checked out. Coolant was leaking but no where to be found? It seems Toyota had previous recalls where coolant was leaking into the engine. I think my model is also affected.
Corrective Action:
Coolant is leaking. There were no indicator that coolant is low. Suddenly while trying to get on the freeway the car would not get up to speed regardless how much pressure was put on the pedals. On the way back home, all of a sudden the engine temperature light flashed on then off twice. The car operated like normal but it was still concerning and we had it checked out. Coolant was leaking but no where to be found? It seems Toyota had previous recalls where coolant was leaking into the engine. I think my model is also affected.
Additional Notes:
Coolant is leaking. There were no indicator that coolant is low. Suddenly while trying to get on the freeway the car would not get up to speed regardless how much pressure was put on the pedals. On the way back home, all of a sudden the engine temperature light flashed on then off twice. The car operated like normal but it was still concerning and we had it checked out. Coolant was leaking but no where to be found? It seems Toyota had previous recalls where coolant was leaking into the engine. I think my model is also affected.
Mfg Campaign: 11571403
Recall Date: Feb 12, 2024
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I reported issues with this car in 2018. Clicking sounds under the car which is still happening, peeling paint on exterior and inside door areas, substandard windshield that spread in a very unusual pattern when hit by a small rock. The NHTSA ID Number that was assigned to these complaints is [XXX] . None of these problems have been addressed. There are other owners that have experienced the same problems, apparently their issues have not been addressed. These problems should have been sent by you to the Toyota Corporation, but apparently was not. I have owned many Toyota vehicles and have not experienced these problems. I also own a 2012 Toyota Prius which I drive when I when I am traveling on the interstate, because I feel that the clicking noises on the 2016 Toyota Prius is a safety issue that seems to be coming from the steering section underneath the car. When traveling the speed limit on the on Interstate highways, what would be the outcome if the steering mechanisms underneath the car did not work properly. It is a shame that this safety issue has not been addressed by you, and it is also a shame that I have to drive my older toyota at these times to feel safer when driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I reported issues with this car in 2018. Clicking sounds under the car which is still happening, peeling paint on exterior and inside door areas, substandard windshield that spread in a very unusual pattern when hit by a small rock. The NHTSA ID Number that was assigned to these complaints is [XXX] . None of these problems have been addressed. There are other owners that have experienced the same problems, apparently their issues have not been addressed. These problems should have been sent by you to the Toyota Corporation, but apparently was not. I have owned many Toyota vehicles and have not experienced these problems. I also own a 2012 Toyota Prius which I drive when I when I am traveling on the interstate, because I feel that the clicking noises on the 2016 Toyota Prius is a safety issue that seems to be coming from the steering section underneath the car. When traveling the speed limit on the on Interstate highways, what would be the outcome if the steering mechanisms underneath the car did not work properly. It is a shame that this safety issue has not been addressed by you, and it is also a shame that I have to drive my older toyota at these times to feel safer when driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I reported issues with this car in 2018. Clicking sounds under the car which is still happening, peeling paint on exterior and inside door areas, substandard windshield that spread in a very unusual pattern when hit by a small rock. The NHTSA ID Number that was assigned to these complaints is [XXX] . None of these problems have been addressed. There are other owners that have experienced the same problems, apparently their issues have not been addressed. These problems should have been sent by you to the Toyota Corporation, but apparently was not. I have owned many Toyota vehicles and have not experienced these problems. I also own a 2012 Toyota Prius which I drive when I when I am traveling on the interstate, because I feel that the clicking noises on the 2016 Toyota Prius is a safety issue that seems to be coming from the steering section underneath the car. When traveling the speed limit on the on Interstate highways, what would be the outcome if the steering mechanisms underneath the car did not work properly. It is a shame that this safety issue has not been addressed by you, and it is also a shame that I have to drive my older toyota at these times to feel safer when driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11535013
Recall Date: Jul 28, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I reported issues with this car in 2018. Clicking sounds under the car which is still happening, peeling paint on exterior and inside door areas, substandard windshield that spread in a very unusual pattern when hit by a small rock. The NHTSA ID Number that was assigned to these complaints is [XXX] . None of these problems have been addressed. There are other owners that have experienced the same problems, apparently their issues have not been addressed. These problems should have been sent by you to the Toyota Corporation, but apparently was not. I have owned many Toyota vehicles and have not experienced these problems. I also own a 2012 Toyota Prius which I drive when I when I am traveling on the interstate, because I feel that the clicking noises on the 2016 Toyota Prius is a safety issue that seems to be coming from the steering section underneath the car. When traveling the speed limit on the on Interstate highways, what would be the outcome if the steering mechanisms underneath the car did not work properly. It is a shame that this safety issue has not been addressed by you, and it is also a shame that I have to drive my older toyota at these times to feel safer when driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I reported issues with this car in 2018. Clicking sounds under the car which is still happening, peeling paint on exterior and inside door areas, substandard windshield that spread in a very unusual pattern when hit by a small rock. The NHTSA ID Number that was assigned to these complaints is [XXX] . None of these problems have been addressed. There are other owners that have experienced the same problems, apparently their issues have not been addressed. These problems should have been sent by you to the Toyota Corporation, but apparently was not. I have owned many Toyota vehicles and have not experienced these problems. I also own a 2012 Toyota Prius which I drive when I when I am traveling on the interstate, because I feel that the clicking noises on the 2016 Toyota Prius is a safety issue that seems to be coming from the steering section underneath the car. When traveling the speed limit on the on Interstate highways, what would be the outcome if the steering mechanisms underneath the car did not work properly. It is a shame that this safety issue has not been addressed by you, and it is also a shame that I have to drive my older toyota at these times to feel safer when driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I reported issues with this car in 2018. Clicking sounds under the car which is still happening, peeling paint on exterior and inside door areas, substandard windshield that spread in a very unusual pattern when hit by a small rock. The NHTSA ID Number that was assigned to these complaints is [XXX] . None of these problems have been addressed. There are other owners that have experienced the same problems, apparently their issues have not been addressed. These problems should have been sent by you to the Toyota Corporation, but apparently was not. I have owned many Toyota vehicles and have not experienced these problems. I also own a 2012 Toyota Prius which I drive when I when I am traveling on the interstate, because I feel that the clicking noises on the 2016 Toyota Prius is a safety issue that seems to be coming from the steering section underneath the car. When traveling the speed limit on the on Interstate highways, what would be the outcome if the steering mechanisms underneath the car did not work properly. It is a shame that this safety issue has not been addressed by you, and it is also a shame that I have to drive my older toyota at these times to feel safer when driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11535013
Recall Date: Jul 28, 2023
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I reported issues with this car in 2018. Clicking sounds under the car which is still happening, peeling paint on exterior and inside door areas, substandard windshield that spread in a very unusual pattern when hit by a small rock. The NHTSA ID Number that was assigned to these complaints is [XXX] . None of these problems have been addressed. There are other owners that have experienced the same problems, apparently their issues have not been addressed. These problems should have been sent by you to the Toyota Corporation, but apparently was not. I have owned many Toyota vehicles and have not experienced these problems. I also own a 2012 Toyota Prius which I drive when I when I am traveling on the interstate, because I feel that the clicking noises on the 2016 Toyota Prius is a safety issue that seems to be coming from the steering section underneath the car. When traveling the speed limit on the on Interstate highways, what would be the outcome if the steering mechanisms underneath the car did not work properly. It is a shame that this safety issue has not been addressed by you, and it is also a shame that I have to drive my older toyota at these times to feel safer when driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I reported issues with this car in 2018. Clicking sounds under the car which is still happening, peeling paint on exterior and inside door areas, substandard windshield that spread in a very unusual pattern when hit by a small rock. The NHTSA ID Number that was assigned to these complaints is [XXX] . None of these problems have been addressed. There are other owners that have experienced the same problems, apparently their issues have not been addressed. These problems should have been sent by you to the Toyota Corporation, but apparently was not. I have owned many Toyota vehicles and have not experienced these problems. I also own a 2012 Toyota Prius which I drive when I when I am traveling on the interstate, because I feel that the clicking noises on the 2016 Toyota Prius is a safety issue that seems to be coming from the steering section underneath the car. When traveling the speed limit on the on Interstate highways, what would be the outcome if the steering mechanisms underneath the car did not work properly. It is a shame that this safety issue has not been addressed by you, and it is also a shame that I have to drive my older toyota at these times to feel safer when driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I reported issues with this car in 2018. Clicking sounds under the car which is still happening, peeling paint on exterior and inside door areas, substandard windshield that spread in a very unusual pattern when hit by a small rock. The NHTSA ID Number that was assigned to these complaints is [XXX] . None of these problems have been addressed. There are other owners that have experienced the same problems, apparently their issues have not been addressed. These problems should have been sent by you to the Toyota Corporation, but apparently was not. I have owned many Toyota vehicles and have not experienced these problems. I also own a 2012 Toyota Prius which I drive when I when I am traveling on the interstate, because I feel that the clicking noises on the 2016 Toyota Prius is a safety issue that seems to be coming from the steering section underneath the car. When traveling the speed limit on the on Interstate highways, what would be the outcome if the steering mechanisms underneath the car did not work properly. It is a shame that this safety issue has not been addressed by you, and it is also a shame that I have to drive my older toyota at these times to feel safer when driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11535013
Recall Date: Jul 28, 2023
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