Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2018 Toyota Prius vehicles. A portion of the engine wire harness connected to the hybrid Power Control Unit (PCU), could contact the cover at this connection and wear, causing an electrical short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: J0T
Recall Date: Sep 5, 2018
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Toyota Prius and Lexus RX 350, RX 350 F Sport, RX 450h F Sport and RX 450h vehicles and 2015-2016 Lexus NX 200T, NX Turbo and NX 300h vehicles. The air bag pressure sensors and/or the acceleration sensors may fail causing the side/curtain shield air bags and/or the front air bags to not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JLA, J0F
Recall Date: Jan 31, 2018
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016 Prius vehicles. A capacitor within the hybrid system may not have been properly bolted to the inverter housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: H0U
Recall Date: Oct 18, 2017
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016-2017 Prius vehicles manufactured August 6, 2015, to October 3, 2016. The affected vehicles are equipped with a foot-operated parking brake system that has a parking brake cable that may disengage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: G01
Recall Date: Oct 14, 2016
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering and Manufacturing (Toyota) is recalling certain model year 2016 Toyota Prius vehicles manufactured November 30, 2015, to June 14, 2016. An air bag inflator manufacturing error may result in the inadvertent partial inflation of the front passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: G0W
Recall Date: Sep 16, 2016
Consumer Complaints
209 ComplaintsToyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
I bought my 2016 Prius brand new in November of 2016. Over the past 2 years or so my OEM leather like steering wheel wrap started to wrinkle. it is now cracking and starting to peel. it hasn't caused any stealing control issues, it is just ugly an slight distracting on the palm of the hand. I do worry that if might start causing gripping issues on that side of the steering wheel if the wrap becomes loose.
Corrective Action:
I bought my 2016 Prius brand new in November of 2016. Over the past 2 years or so my OEM leather like steering wheel wrap started to wrinkle. it is now cracking and starting to peel. it hasn't caused any stealing control issues, it is just ugly an slight distracting on the palm of the hand. I do worry that if might start causing gripping issues on that side of the steering wheel if the wrap becomes loose.
Additional Notes:
I bought my 2016 Prius brand new in November of 2016. Over the past 2 years or so my OEM leather like steering wheel wrap started to wrinkle. it is now cracking and starting to peel. it hasn't caused any stealing control issues, it is just ugly an slight distracting on the palm of the hand. I do worry that if might start causing gripping issues on that side of the steering wheel if the wrap becomes loose.
Mfg Campaign: 11435515
Recall Date: Oct 5, 2021
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
I was hit when someone ran a stop sign. Pushed into oncoming traffic and hit a truck. My Toyota Prius was totaled. No air bags deployed. Seatbelt did not tighten either. I have contacted Toyota. Someone retrieved the data from recorder. I have a copy but it was to long to send with pics. Toyota claim # [XXX] (sorry for one pic I couldn’t delete) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Corrective Action:
I was hit when someone ran a stop sign. Pushed into oncoming traffic and hit a truck. My Toyota Prius was totaled. No air bags deployed. Seatbelt did not tighten either. I have contacted Toyota. Someone retrieved the data from recorder. I have a copy but it was to long to send with pics. Toyota claim # [XXX] (sorry for one pic I couldn’t delete) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Additional Notes:
I was hit when someone ran a stop sign. Pushed into oncoming traffic and hit a truck. My Toyota Prius was totaled. No air bags deployed. Seatbelt did not tighten either. I have contacted Toyota. Someone retrieved the data from recorder. I have a copy but it was to long to send with pics. Toyota claim # [XXX] (sorry for one pic I couldn’t delete) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Mfg Campaign: 11425866
Recall Date: Jul 21, 2021
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
I was hit when someone ran a stop sign. Pushed into oncoming traffic and hit a truck. My Toyota Prius was totaled. No air bags deployed. Seatbelt did not tighten either. I have contacted Toyota. Someone retrieved the data from recorder. I have a copy but it was to long to send with pics. Toyota claim # [XXX] (sorry for one pic I couldn’t delete) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Corrective Action:
I was hit when someone ran a stop sign. Pushed into oncoming traffic and hit a truck. My Toyota Prius was totaled. No air bags deployed. Seatbelt did not tighten either. I have contacted Toyota. Someone retrieved the data from recorder. I have a copy but it was to long to send with pics. Toyota claim # [XXX] (sorry for one pic I couldn’t delete) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Additional Notes:
I was hit when someone ran a stop sign. Pushed into oncoming traffic and hit a truck. My Toyota Prius was totaled. No air bags deployed. Seatbelt did not tighten either. I have contacted Toyota. Someone retrieved the data from recorder. I have a copy but it was to long to send with pics. Toyota claim # [XXX] (sorry for one pic I couldn’t delete) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Mfg Campaign: 11425866
Recall Date: Jul 21, 2021
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle stalls for 5-10 seconds when stopped at a red light. Seems to happen sporadically and is difficult to reproduce. There have been other reports of it online here: https://priuschat.com/threads/tsb-nimh-only-reduced-power-when-accelerating-from-a-stop.187455/ https://priuschat.com/threads/2017-prius-2-no-acceleration-movement-from-full-stop.209317/ https://priuschat.com/threads/2016-prius-2-stalling.200606/
Corrective Action:
Vehicle stalls for 5-10 seconds when stopped at a red light. Seems to happen sporadically and is difficult to reproduce. There have been other reports of it online here: https://priuschat.com/threads/tsb-nimh-only-reduced-power-when-accelerating-from-a-stop.187455/ https://priuschat.com/threads/2017-prius-2-no-acceleration-movement-from-full-stop.209317/ https://priuschat.com/threads/2016-prius-2-stalling.200606/
Additional Notes:
Vehicle stalls for 5-10 seconds when stopped at a red light. Seems to happen sporadically and is difficult to reproduce. There have been other reports of it online here: https://priuschat.com/threads/tsb-nimh-only-reduced-power-when-accelerating-from-a-stop.187455/ https://priuschat.com/threads/2017-prius-2-no-acceleration-movement-from-full-stop.209317/ https://priuschat.com/threads/2016-prius-2-stalling.200606/
Mfg Campaign: 11420359
Recall Date: Jun 9, 2021
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Vehicle stalls for 5-10 seconds when stopped at a red light. Seems to happen sporadically and is difficult to reproduce. There have been other reports of it online here: https://priuschat.com/threads/tsb-nimh-only-reduced-power-when-accelerating-from-a-stop.187455/ https://priuschat.com/threads/2017-prius-2-no-acceleration-movement-from-full-stop.209317/ https://priuschat.com/threads/2016-prius-2-stalling.200606/
Corrective Action:
Vehicle stalls for 5-10 seconds when stopped at a red light. Seems to happen sporadically and is difficult to reproduce. There have been other reports of it online here: https://priuschat.com/threads/tsb-nimh-only-reduced-power-when-accelerating-from-a-stop.187455/ https://priuschat.com/threads/2017-prius-2-no-acceleration-movement-from-full-stop.209317/ https://priuschat.com/threads/2016-prius-2-stalling.200606/
Additional Notes:
Vehicle stalls for 5-10 seconds when stopped at a red light. Seems to happen sporadically and is difficult to reproduce. There have been other reports of it online here: https://priuschat.com/threads/tsb-nimh-only-reduced-power-when-accelerating-from-a-stop.187455/ https://priuschat.com/threads/2017-prius-2-no-acceleration-movement-from-full-stop.209317/ https://priuschat.com/threads/2016-prius-2-stalling.200606/
Mfg Campaign: 11420359
Recall Date: Jun 9, 2021
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle stalls for 5-10 seconds when stopped at a red light. Seems to happen sporadically and is difficult to reproduce. There have been other reports of it online here: https://priuschat.com/threads/tsb-nimh-only-reduced-power-when-accelerating-from-a-stop.187455/ https://priuschat.com/threads/2017-prius-2-no-acceleration-movement-from-full-stop.209317/ https://priuschat.com/threads/2016-prius-2-stalling.200606/
Corrective Action:
Vehicle stalls for 5-10 seconds when stopped at a red light. Seems to happen sporadically and is difficult to reproduce. There have been other reports of it online here: https://priuschat.com/threads/tsb-nimh-only-reduced-power-when-accelerating-from-a-stop.187455/ https://priuschat.com/threads/2017-prius-2-no-acceleration-movement-from-full-stop.209317/ https://priuschat.com/threads/2016-prius-2-stalling.200606/
Additional Notes:
Vehicle stalls for 5-10 seconds when stopped at a red light. Seems to happen sporadically and is difficult to reproduce. There have been other reports of it online here: https://priuschat.com/threads/tsb-nimh-only-reduced-power-when-accelerating-from-a-stop.187455/ https://priuschat.com/threads/2017-prius-2-no-acceleration-movement-from-full-stop.209317/ https://priuschat.com/threads/2016-prius-2-stalling.200606/
Mfg Campaign: 11420359
Recall Date: Jun 9, 2021
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
CONDENSATION BUILDING UP IN PASSENGER SIDE HEADLIGHT. THE CAR HAS ONLY 31,200 MILES. NOT CRACKS VISIBLE FROM OUTSIDE ON HEADLIGHT ASSEMBLY. CONDENSATION DISTORTS THE LIGHT BEAM AND DIMMING THE LIGHT INTENSITY.
Corrective Action:
CONDENSATION BUILDING UP IN PASSENGER SIDE HEADLIGHT. THE CAR HAS ONLY 31,200 MILES. NOT CRACKS VISIBLE FROM OUTSIDE ON HEADLIGHT ASSEMBLY. CONDENSATION DISTORTS THE LIGHT BEAM AND DIMMING THE LIGHT INTENSITY.
Additional Notes:
CONDENSATION BUILDING UP IN PASSENGER SIDE HEADLIGHT. THE CAR HAS ONLY 31,200 MILES. NOT CRACKS VISIBLE FROM OUTSIDE ON HEADLIGHT ASSEMBLY. CONDENSATION DISTORTS THE LIGHT BEAM AND DIMMING THE LIGHT INTENSITY.
Mfg Campaign: 11413148
Recall Date: Apr 21, 2021
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN PUTTING THE CAR IN PARK AND THEN ENGAGING THE FOOT PARKING BRAKE ON A SLOPE, SUCH AS MY DRIVEWAY, AND THEN TURNING OFF THE CAR, THE CAR ROLLS BACK SIGNIFICANTLY. THEN, WHILE EXITING THE CAR, THE REAR BRAKES MAKE LOUD GRINDING AND CREAKY NOISES AS THE CAR SETTLES DOWNWARDS SLIGHTLY. THEN, WHEN ENTERING THE CAR, THE BRAKES MAKE THE SAME CREAKY AND GRINDING SOUNDS. WHEN HOLDING THE BRAKE PEDAL TO POWER ON THE CAR, THEN DISENGAGING THE FOOT PARKING BRAKE, THEN SHIFTING THE CAR FROM PARK TO REVERSE OR DRIVE, THE CAR JERKS ABRUPTLY AND AT THE SAME TIME MAKES A LOUD AND STUCK DISENGAGEMENT SOUND, AS IF THE CAR WAS BEING HELD ON THE HILL/DRIVEWAY SOLELY BY THE PARKING PAWL. IT SEEMS LIKE THE PARKING BRAKE IS NOT HOLDING THE CAR, AND INSTEAD, THE PARKING PAWL IS.
Corrective Action:
WHEN PUTTING THE CAR IN PARK AND THEN ENGAGING THE FOOT PARKING BRAKE ON A SLOPE, SUCH AS MY DRIVEWAY, AND THEN TURNING OFF THE CAR, THE CAR ROLLS BACK SIGNIFICANTLY. THEN, WHILE EXITING THE CAR, THE REAR BRAKES MAKE LOUD GRINDING AND CREAKY NOISES AS THE CAR SETTLES DOWNWARDS SLIGHTLY. THEN, WHEN ENTERING THE CAR, THE BRAKES MAKE THE SAME CREAKY AND GRINDING SOUNDS. WHEN HOLDING THE BRAKE PEDAL TO POWER ON THE CAR, THEN DISENGAGING THE FOOT PARKING BRAKE, THEN SHIFTING THE CAR FROM PARK TO REVERSE OR DRIVE, THE CAR JERKS ABRUPTLY AND AT THE SAME TIME MAKES A LOUD AND STUCK DISENGAGEMENT SOUND, AS IF THE CAR WAS BEING HELD ON THE HILL/DRIVEWAY SOLELY BY THE PARKING PAWL. IT SEEMS LIKE THE PARKING BRAKE IS NOT HOLDING THE CAR, AND INSTEAD, THE PARKING PAWL IS.
Additional Notes:
WHEN PUTTING THE CAR IN PARK AND THEN ENGAGING THE FOOT PARKING BRAKE ON A SLOPE, SUCH AS MY DRIVEWAY, AND THEN TURNING OFF THE CAR, THE CAR ROLLS BACK SIGNIFICANTLY. THEN, WHILE EXITING THE CAR, THE REAR BRAKES MAKE LOUD GRINDING AND CREAKY NOISES AS THE CAR SETTLES DOWNWARDS SLIGHTLY. THEN, WHEN ENTERING THE CAR, THE BRAKES MAKE THE SAME CREAKY AND GRINDING SOUNDS. WHEN HOLDING THE BRAKE PEDAL TO POWER ON THE CAR, THEN DISENGAGING THE FOOT PARKING BRAKE, THEN SHIFTING THE CAR FROM PARK TO REVERSE OR DRIVE, THE CAR JERKS ABRUPTLY AND AT THE SAME TIME MAKES A LOUD AND STUCK DISENGAGEMENT SOUND, AS IF THE CAR WAS BEING HELD ON THE HILL/DRIVEWAY SOLELY BY THE PARKING PAWL. IT SEEMS LIKE THE PARKING BRAKE IS NOT HOLDING THE CAR, AND INSTEAD, THE PARKING PAWL IS.
Mfg Campaign: 11413149
Recall Date: Apr 21, 2021
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
THIS ISSUE HAPPENS RANDOMLY. WHEN POWERING THE CAR ON, AND WHILE THE CAR IS DOING ITS ROUTINE DASHBOARD LIGHT-UPS AND THE DINGING SOUNDS, SOMETIMES THE FORWARD SONARS WOULD BEEP AND DETECT THE OBJECT IN FRONT OF THE CAR. THE FORWARD WARNING INDICATOR SHOWS UP ON THE MULTI-INFORMATION SCREEN EVEN WHEN THE CAR IS STILL IN PARK AND WHILE THE NORMAL SYSTEM STARTUP IS TAKING PLACE. IT IS NOT SUPPOSE TO DO THAT, AS THE TRANSMISSION IS STILL IN PARK AND RUNNING THE SYSTEM STARTUP TESTS.
Corrective Action:
THIS ISSUE HAPPENS RANDOMLY. WHEN POWERING THE CAR ON, AND WHILE THE CAR IS DOING ITS ROUTINE DASHBOARD LIGHT-UPS AND THE DINGING SOUNDS, SOMETIMES THE FORWARD SONARS WOULD BEEP AND DETECT THE OBJECT IN FRONT OF THE CAR. THE FORWARD WARNING INDICATOR SHOWS UP ON THE MULTI-INFORMATION SCREEN EVEN WHEN THE CAR IS STILL IN PARK AND WHILE THE NORMAL SYSTEM STARTUP IS TAKING PLACE. IT IS NOT SUPPOSE TO DO THAT, AS THE TRANSMISSION IS STILL IN PARK AND RUNNING THE SYSTEM STARTUP TESTS.
Additional Notes:
THIS ISSUE HAPPENS RANDOMLY. WHEN POWERING THE CAR ON, AND WHILE THE CAR IS DOING ITS ROUTINE DASHBOARD LIGHT-UPS AND THE DINGING SOUNDS, SOMETIMES THE FORWARD SONARS WOULD BEEP AND DETECT THE OBJECT IN FRONT OF THE CAR. THE FORWARD WARNING INDICATOR SHOWS UP ON THE MULTI-INFORMATION SCREEN EVEN WHEN THE CAR IS STILL IN PARK AND WHILE THE NORMAL SYSTEM STARTUP IS TAKING PLACE. IT IS NOT SUPPOSE TO DO THAT, AS THE TRANSMISSION IS STILL IN PARK AND RUNNING THE SYSTEM STARTUP TESTS.
Mfg Campaign: 11413150
Recall Date: Apr 21, 2021
Toyota Motor Corporation
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
THIS ISSUE HAPPENS RANDOMLY. WHEN POWERING THE CAR ON, AND WHILE THE CAR IS DOING ITS ROUTINE DASHBOARD LIGHT-UPS AND THE DINGING SOUNDS, SOMETIMES THE FORWARD SONARS WOULD BEEP AND DETECT THE OBJECT IN FRONT OF THE CAR. THE FORWARD WARNING INDICATOR SHOWS UP ON THE MULTI-INFORMATION SCREEN EVEN WHEN THE CAR IS STILL IN PARK AND WHILE THE NORMAL SYSTEM STARTUP IS TAKING PLACE. IT IS NOT SUPPOSE TO DO THAT, AS THE TRANSMISSION IS STILL IN PARK AND RUNNING THE SYSTEM STARTUP TESTS.
Corrective Action:
THIS ISSUE HAPPENS RANDOMLY. WHEN POWERING THE CAR ON, AND WHILE THE CAR IS DOING ITS ROUTINE DASHBOARD LIGHT-UPS AND THE DINGING SOUNDS, SOMETIMES THE FORWARD SONARS WOULD BEEP AND DETECT THE OBJECT IN FRONT OF THE CAR. THE FORWARD WARNING INDICATOR SHOWS UP ON THE MULTI-INFORMATION SCREEN EVEN WHEN THE CAR IS STILL IN PARK AND WHILE THE NORMAL SYSTEM STARTUP IS TAKING PLACE. IT IS NOT SUPPOSE TO DO THAT, AS THE TRANSMISSION IS STILL IN PARK AND RUNNING THE SYSTEM STARTUP TESTS.
Additional Notes:
THIS ISSUE HAPPENS RANDOMLY. WHEN POWERING THE CAR ON, AND WHILE THE CAR IS DOING ITS ROUTINE DASHBOARD LIGHT-UPS AND THE DINGING SOUNDS, SOMETIMES THE FORWARD SONARS WOULD BEEP AND DETECT THE OBJECT IN FRONT OF THE CAR. THE FORWARD WARNING INDICATOR SHOWS UP ON THE MULTI-INFORMATION SCREEN EVEN WHEN THE CAR IS STILL IN PARK AND WHILE THE NORMAL SYSTEM STARTUP IS TAKING PLACE. IT IS NOT SUPPOSE TO DO THAT, AS THE TRANSMISSION IS STILL IN PARK AND RUNNING THE SYSTEM STARTUP TESTS.
Mfg Campaign: 11413150
Recall Date: Apr 21, 2021
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT A VERY LOW SPEED A SECOND VEHICLE SUDDENLY CRASHED INTO THE REAR OF THE VEHICLE PUSHING IT INTO THE REAR END OF A THIRD VEHICLE POSITIONED AHEAD. DURING THE INCIDENT THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END AND WAS DESTROYED BUT THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SUSTAINED NECK AND BACK INJURIES WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT A VERY LOW SPEED A SECOND VEHICLE SUDDENLY CRASHED INTO THE REAR OF THE VEHICLE PUSHING IT INTO THE REAR END OF A THIRD VEHICLE POSITIONED AHEAD. DURING THE INCIDENT THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END AND WAS DESTROYED BUT THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SUSTAINED NECK AND BACK INJURIES WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT A VERY LOW SPEED A SECOND VEHICLE SUDDENLY CRASHED INTO THE REAR OF THE VEHICLE PUSHING IT INTO THE REAR END OF A THIRD VEHICLE POSITIONED AHEAD. DURING THE INCIDENT THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END AND WAS DESTROYED BUT THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SUSTAINED NECK AND BACK INJURIES WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Mfg Campaign: 11385206
Recall Date: Dec 28, 2020
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BLUE TOOTH CONNECTION VIA PHONE WILL BE DROPPED AFTER 7-10 SECONDS POST CONNECTION TO THE VEHICLE. AUDIO PLAYER CAN BE CONNECTED SEPARATELY BUT ONCE THE PHONE CONNECTS THE DISPLAY CONSOLE RESETS AS IF THE CAR WAS JUST BEING STARTED. CAR CAN BE STATIONARY NOT MOVING. NO DIFFERENCE
Corrective Action:
BLUE TOOTH CONNECTION VIA PHONE WILL BE DROPPED AFTER 7-10 SECONDS POST CONNECTION TO THE VEHICLE. AUDIO PLAYER CAN BE CONNECTED SEPARATELY BUT ONCE THE PHONE CONNECTS THE DISPLAY CONSOLE RESETS AS IF THE CAR WAS JUST BEING STARTED. CAR CAN BE STATIONARY NOT MOVING. NO DIFFERENCE
Additional Notes:
BLUE TOOTH CONNECTION VIA PHONE WILL BE DROPPED AFTER 7-10 SECONDS POST CONNECTION TO THE VEHICLE. AUDIO PLAYER CAN BE CONNECTED SEPARATELY BUT ONCE THE PHONE CONNECTS THE DISPLAY CONSOLE RESETS AS IF THE CAR WAS JUST BEING STARTED. CAR CAN BE STATIONARY NOT MOVING. NO DIFFERENCE
Mfg Campaign: 11385149
Recall Date: Dec 27, 2020
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I'VE NOTICED A FEW TIMES WHILE DRIVING THAT MY PRIUS STARTED ACCELERATING WHEN MY FOOT WAS OFF THE PEDAL. IT HASN'T CAUSED AN ACCIDENT OR ANYTHING TOO SCARY YET BUT IT IS DISCONCERTING. I NOTICED OTHERS HAD COMPLAINED ABOUT THIS AND WANTED TO ADD THAT I SEEM TO BE EXPERIENCING THE ISSUE TOO. IT'S POSSIBLE IT'S JUST MY VEHICLE SPECIFICALLY; I'VE NOT HAD TIME TO TAKE IT TO A MECHANIC YET.
Corrective Action:
I'VE NOTICED A FEW TIMES WHILE DRIVING THAT MY PRIUS STARTED ACCELERATING WHEN MY FOOT WAS OFF THE PEDAL. IT HASN'T CAUSED AN ACCIDENT OR ANYTHING TOO SCARY YET BUT IT IS DISCONCERTING. I NOTICED OTHERS HAD COMPLAINED ABOUT THIS AND WANTED TO ADD THAT I SEEM TO BE EXPERIENCING THE ISSUE TOO. IT'S POSSIBLE IT'S JUST MY VEHICLE SPECIFICALLY; I'VE NOT HAD TIME TO TAKE IT TO A MECHANIC YET.
Additional Notes:
I'VE NOTICED A FEW TIMES WHILE DRIVING THAT MY PRIUS STARTED ACCELERATING WHEN MY FOOT WAS OFF THE PEDAL. IT HASN'T CAUSED AN ACCIDENT OR ANYTHING TOO SCARY YET BUT IT IS DISCONCERTING. I NOTICED OTHERS HAD COMPLAINED ABOUT THIS AND WANTED TO ADD THAT I SEEM TO BE EXPERIENCING THE ISSUE TOO. IT'S POSSIBLE IT'S JUST MY VEHICLE SPECIFICALLY; I'VE NOT HAD TIME TO TAKE IT TO A MECHANIC YET.
Mfg Campaign: 11376074
Recall Date: Nov 23, 2020
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
SPONTANEOUS ACCELERATION INCIDENT. I WAS SLOWLY PULLING INTO A PARKING SPACE IN A PARKING GARAGE. AS I STRAIGHTENED IT OUT TO COMPLETE THE MANEUVER, THE CAR TOOK OFF ON ITS OWN AND HIT THE WALL OF THE PARKING GARAGE THERE WAS SOME DAMAGE TO THE FRONT END. A SIMILAR INCIDENT OCCURRED ONCE BEFORE WITH NO DAMAGE. TOYOTA HAS HAD RECALLS IN PRIOR YEARS FOR THIS PROBLEM - BROKEN THROTTLE RETURN SWITCH - BUT THEY INSIST THIS ISN'T THE PROBLEM HERE. ESSENTIALLY THEY ARE CLAIMING THIS DIDN'T HAPPEN, THAT WHAT I EXPERIENCED WITH THE CAR JUST TAKING OFF ON ITS OWN DIDN'T HAPPEN. THE CAR ISN'T SAFE TO DRIVE WITHOUT GETTING THIS REPAIRED, BUT THEY CLAIM IT DOESN'T NEED REPAIR. IN THEIR RESPONSE LETTER, TOYOTA SAID, "THE EVENT DATA RECORDER (EDR) RECORDED THAT THERE WAS ACCELERATOR PEDAL APPLICATION AND NO BRAKE APPLICATION LEADING UP TO THE IMPACT." OF COURSE THERE WAS NO BRAKE APPLICATION, THERE WAS NO TIME TO APPLY THE BRAKE! THE CAR TOOK OFF LIKE A BAT OUT OF HELL AND RAMMED INTO THE WALL IN 2-3 SECONDS! THIS IS NOT ONLY A DANGER FOR ME AND MY CAR BUT COULD BE FOR OTHER PRIUS OWNERS AS WELL. I HAVE A YOUTUBE VIDEO ON HOW TO DO THE REPAIR BUT I CAN NOT UPLOAD IT HERE.
Corrective Action:
SPONTANEOUS ACCELERATION INCIDENT. I WAS SLOWLY PULLING INTO A PARKING SPACE IN A PARKING GARAGE. AS I STRAIGHTENED IT OUT TO COMPLETE THE MANEUVER, THE CAR TOOK OFF ON ITS OWN AND HIT THE WALL OF THE PARKING GARAGE THERE WAS SOME DAMAGE TO THE FRONT END. A SIMILAR INCIDENT OCCURRED ONCE BEFORE WITH NO DAMAGE. TOYOTA HAS HAD RECALLS IN PRIOR YEARS FOR THIS PROBLEM - BROKEN THROTTLE RETURN SWITCH - BUT THEY INSIST THIS ISN'T THE PROBLEM HERE. ESSENTIALLY THEY ARE CLAIMING THIS DIDN'T HAPPEN, THAT WHAT I EXPERIENCED WITH THE CAR JUST TAKING OFF ON ITS OWN DIDN'T HAPPEN. THE CAR ISN'T SAFE TO DRIVE WITHOUT GETTING THIS REPAIRED, BUT THEY CLAIM IT DOESN'T NEED REPAIR. IN THEIR RESPONSE LETTER, TOYOTA SAID, "THE EVENT DATA RECORDER (EDR) RECORDED THAT THERE WAS ACCELERATOR PEDAL APPLICATION AND NO BRAKE APPLICATION LEADING UP TO THE IMPACT." OF COURSE THERE WAS NO BRAKE APPLICATION, THERE WAS NO TIME TO APPLY THE BRAKE! THE CAR TOOK OFF LIKE A BAT OUT OF HELL AND RAMMED INTO THE WALL IN 2-3 SECONDS! THIS IS NOT ONLY A DANGER FOR ME AND MY CAR BUT COULD BE FOR OTHER PRIUS OWNERS AS WELL. I HAVE A YOUTUBE VIDEO ON HOW TO DO THE REPAIR BUT I CAN NOT UPLOAD IT HERE.
Additional Notes:
SPONTANEOUS ACCELERATION INCIDENT. I WAS SLOWLY PULLING INTO A PARKING SPACE IN A PARKING GARAGE. AS I STRAIGHTENED IT OUT TO COMPLETE THE MANEUVER, THE CAR TOOK OFF ON ITS OWN AND HIT THE WALL OF THE PARKING GARAGE THERE WAS SOME DAMAGE TO THE FRONT END. A SIMILAR INCIDENT OCCURRED ONCE BEFORE WITH NO DAMAGE. TOYOTA HAS HAD RECALLS IN PRIOR YEARS FOR THIS PROBLEM - BROKEN THROTTLE RETURN SWITCH - BUT THEY INSIST THIS ISN'T THE PROBLEM HERE. ESSENTIALLY THEY ARE CLAIMING THIS DIDN'T HAPPEN, THAT WHAT I EXPERIENCED WITH THE CAR JUST TAKING OFF ON ITS OWN DIDN'T HAPPEN. THE CAR ISN'T SAFE TO DRIVE WITHOUT GETTING THIS REPAIRED, BUT THEY CLAIM IT DOESN'T NEED REPAIR. IN THEIR RESPONSE LETTER, TOYOTA SAID, "THE EVENT DATA RECORDER (EDR) RECORDED THAT THERE WAS ACCELERATOR PEDAL APPLICATION AND NO BRAKE APPLICATION LEADING UP TO THE IMPACT." OF COURSE THERE WAS NO BRAKE APPLICATION, THERE WAS NO TIME TO APPLY THE BRAKE! THE CAR TOOK OFF LIKE A BAT OUT OF HELL AND RAMMED INTO THE WALL IN 2-3 SECONDS! THIS IS NOT ONLY A DANGER FOR ME AND MY CAR BUT COULD BE FOR OTHER PRIUS OWNERS AS WELL. I HAVE A YOUTUBE VIDEO ON HOW TO DO THE REPAIR BUT I CAN NOT UPLOAD IT HERE.
Mfg Campaign: 11372683
Recall Date: Nov 2, 2020
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE GPS SYSTEM REPORTS INACCURATE SYSTEM LOCATION. I LIVE IN HENDERSON, NV, BUT IT SHOWS THE LOCATION AS BOULDER CITY, NV. THIS IS AN 11 MILE DIFFERENCE. I HAVE TOYOTA'S SOS FEATURE (LIKE ONSTAR), SO IF EMERGENCY ASSISTANCE IS NEEDED, THEY WOULD NOT COME TO THE CORRECT LOCATION. I DO NOT KNOW IF IT IS ONLY MY CAR OR OTHERS. THE SOS REP SEEMED TO BE AWARE, BUT NO NOTICE WAS SENT OUT TO CUSTOMERS FOR SERVICE OR RECALLS.
Corrective Action:
THE GPS SYSTEM REPORTS INACCURATE SYSTEM LOCATION. I LIVE IN HENDERSON, NV, BUT IT SHOWS THE LOCATION AS BOULDER CITY, NV. THIS IS AN 11 MILE DIFFERENCE. I HAVE TOYOTA'S SOS FEATURE (LIKE ONSTAR), SO IF EMERGENCY ASSISTANCE IS NEEDED, THEY WOULD NOT COME TO THE CORRECT LOCATION. I DO NOT KNOW IF IT IS ONLY MY CAR OR OTHERS. THE SOS REP SEEMED TO BE AWARE, BUT NO NOTICE WAS SENT OUT TO CUSTOMERS FOR SERVICE OR RECALLS.
Additional Notes:
THE GPS SYSTEM REPORTS INACCURATE SYSTEM LOCATION. I LIVE IN HENDERSON, NV, BUT IT SHOWS THE LOCATION AS BOULDER CITY, NV. THIS IS AN 11 MILE DIFFERENCE. I HAVE TOYOTA'S SOS FEATURE (LIKE ONSTAR), SO IF EMERGENCY ASSISTANCE IS NEEDED, THEY WOULD NOT COME TO THE CORRECT LOCATION. I DO NOT KNOW IF IT IS ONLY MY CAR OR OTHERS. THE SOS REP SEEMED TO BE AWARE, BUT NO NOTICE WAS SENT OUT TO CUSTOMERS FOR SERVICE OR RECALLS.
Mfg Campaign: 11365389
Recall Date: Oct 20, 2020
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE GPS SYSTEM REPORTS INACCURATE SYSTEM LOCATION. I LIVE IN HENDERSON, NV, BUT IT SHOWS THE LOCATION AS BOULDER CITY, NV. THIS IS AN 11 MILE DIFFERENCE. I HAVE TOYOTA'S SOS FEATURE (LIKE ONSTAR), SO IF EMERGENCY ASSISTANCE IS NEEDED, THEY WOULD NOT COME TO THE CORRECT LOCATION. I DO NOT KNOW IF IT IS ONLY MY CAR OR OTHERS. THE SOS REP SEEMED TO BE AWARE, BUT NO NOTICE WAS SENT OUT TO CUSTOMERS FOR SERVICE OR RECALLS.
Corrective Action:
THE GPS SYSTEM REPORTS INACCURATE SYSTEM LOCATION. I LIVE IN HENDERSON, NV, BUT IT SHOWS THE LOCATION AS BOULDER CITY, NV. THIS IS AN 11 MILE DIFFERENCE. I HAVE TOYOTA'S SOS FEATURE (LIKE ONSTAR), SO IF EMERGENCY ASSISTANCE IS NEEDED, THEY WOULD NOT COME TO THE CORRECT LOCATION. I DO NOT KNOW IF IT IS ONLY MY CAR OR OTHERS. THE SOS REP SEEMED TO BE AWARE, BUT NO NOTICE WAS SENT OUT TO CUSTOMERS FOR SERVICE OR RECALLS.
Additional Notes:
THE GPS SYSTEM REPORTS INACCURATE SYSTEM LOCATION. I LIVE IN HENDERSON, NV, BUT IT SHOWS THE LOCATION AS BOULDER CITY, NV. THIS IS AN 11 MILE DIFFERENCE. I HAVE TOYOTA'S SOS FEATURE (LIKE ONSTAR), SO IF EMERGENCY ASSISTANCE IS NEEDED, THEY WOULD NOT COME TO THE CORRECT LOCATION. I DO NOT KNOW IF IT IS ONLY MY CAR OR OTHERS. THE SOS REP SEEMED TO BE AWARE, BUT NO NOTICE WAS SENT OUT TO CUSTOMERS FOR SERVICE OR RECALLS.
Mfg Campaign: 11365389
Recall Date: Oct 20, 2020
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
CAR ACCELERATING WITH NOT BEING ABLE TO STOP WHEN APPLYING BRAKE, CAR WAS PUT IN REVERSE AND TOOK OFF WITH ENGINE RACING IN HOME DRIVEWAY.
Corrective Action:
CAR ACCELERATING WITH NOT BEING ABLE TO STOP WHEN APPLYING BRAKE, CAR WAS PUT IN REVERSE AND TOOK OFF WITH ENGINE RACING IN HOME DRIVEWAY.
Additional Notes:
CAR ACCELERATING WITH NOT BEING ABLE TO STOP WHEN APPLYING BRAKE, CAR WAS PUT IN REVERSE AND TOOK OFF WITH ENGINE RACING IN HOME DRIVEWAY.
Mfg Campaign: 11361559
Recall Date: Sep 28, 2020
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING UPHILL THEN I HAD TO MADE MAKE A STOP SIGN, CAR WOULDN'T MOVE WHEN ACCELERATING, KEPT PRESSING GAS AND STILL NOT MOVING (IT WAS ON DRIVE MODE) DECIDED TO GET OUT AND LOOK AROUND THE CAR. I HEARD UP NORMAL NOISE COMING OUT OF THE EXHAUST. I TURNED ENGINE OFF FOR SOME MINUTES AND IT MOVED. AFTER FEW MINUTES THERE WAS ANOTHER STOP SIGN. SAME THING HAPPENED BUT CAR WOULDN'T MOVE EVEN AFTER TURNING ENGINE IF FOR MORE THAN 15 MINUTES. I HAD TO LEAVE THE CAR SOMEWHERE IN THAT AREA UNTIL I GET IT TOWED. FOLLOWING DAY I TOOK IT TO TOYOTA SERVICE CENTER, THE GUY TOLD ME I WAS THE SECOND PERSON WHO HAD THIS ISSUE THAT DAY. I THINK TOYOTA SERVICE TECH DIDN'T DO GOOD DIAGNOSES AS THE REPORT SAYS I WAS PRESSING THE GAS PEDAL WHEN THE CAR WAS IN NATURAL MODE NOT DRIVE AND THE NOISE I HEARD FROM EXHAUST WAS A RESULT FROM PRESSING THE GAS WHILE CAR IN NATURAL! THAT DOESN'T MAKE ANY SENSE AND I FEEL THAT WAS AN INSULT TO ME. FIRST I LOOKED AT THE CAR MODE TO MAKE SURE IT'S ON DRIVE MODE, I EVEN CHANGED THE DRIVE MODE TO POWER MODE IN CASE IT NEEDED MORE POWER TO MOVE. SECOND. I WAS OUT OF THE CAR, BEHIND THE CAR , LISTENING TO THE NOISE FROM THE EXHAUST SO I DON'T KNOW WHO WAS PRESSING THE GAS PEDAL IN THE CAR, MAYBE THERE WAS A GHOST PUSHING THE GAS PEDAL.
Corrective Action:
I WAS DRIVING UPHILL THEN I HAD TO MADE MAKE A STOP SIGN, CAR WOULDN'T MOVE WHEN ACCELERATING, KEPT PRESSING GAS AND STILL NOT MOVING (IT WAS ON DRIVE MODE) DECIDED TO GET OUT AND LOOK AROUND THE CAR. I HEARD UP NORMAL NOISE COMING OUT OF THE EXHAUST. I TURNED ENGINE OFF FOR SOME MINUTES AND IT MOVED. AFTER FEW MINUTES THERE WAS ANOTHER STOP SIGN. SAME THING HAPPENED BUT CAR WOULDN'T MOVE EVEN AFTER TURNING ENGINE IF FOR MORE THAN 15 MINUTES. I HAD TO LEAVE THE CAR SOMEWHERE IN THAT AREA UNTIL I GET IT TOWED. FOLLOWING DAY I TOOK IT TO TOYOTA SERVICE CENTER, THE GUY TOLD ME I WAS THE SECOND PERSON WHO HAD THIS ISSUE THAT DAY. I THINK TOYOTA SERVICE TECH DIDN'T DO GOOD DIAGNOSES AS THE REPORT SAYS I WAS PRESSING THE GAS PEDAL WHEN THE CAR WAS IN NATURAL MODE NOT DRIVE AND THE NOISE I HEARD FROM EXHAUST WAS A RESULT FROM PRESSING THE GAS WHILE CAR IN NATURAL! THAT DOESN'T MAKE ANY SENSE AND I FEEL THAT WAS AN INSULT TO ME. FIRST I LOOKED AT THE CAR MODE TO MAKE SURE IT'S ON DRIVE MODE, I EVEN CHANGED THE DRIVE MODE TO POWER MODE IN CASE IT NEEDED MORE POWER TO MOVE. SECOND. I WAS OUT OF THE CAR, BEHIND THE CAR , LISTENING TO THE NOISE FROM THE EXHAUST SO I DON'T KNOW WHO WAS PRESSING THE GAS PEDAL IN THE CAR, MAYBE THERE WAS A GHOST PUSHING THE GAS PEDAL.
Additional Notes:
I WAS DRIVING UPHILL THEN I HAD TO MADE MAKE A STOP SIGN, CAR WOULDN'T MOVE WHEN ACCELERATING, KEPT PRESSING GAS AND STILL NOT MOVING (IT WAS ON DRIVE MODE) DECIDED TO GET OUT AND LOOK AROUND THE CAR. I HEARD UP NORMAL NOISE COMING OUT OF THE EXHAUST. I TURNED ENGINE OFF FOR SOME MINUTES AND IT MOVED. AFTER FEW MINUTES THERE WAS ANOTHER STOP SIGN. SAME THING HAPPENED BUT CAR WOULDN'T MOVE EVEN AFTER TURNING ENGINE IF FOR MORE THAN 15 MINUTES. I HAD TO LEAVE THE CAR SOMEWHERE IN THAT AREA UNTIL I GET IT TOWED. FOLLOWING DAY I TOOK IT TO TOYOTA SERVICE CENTER, THE GUY TOLD ME I WAS THE SECOND PERSON WHO HAD THIS ISSUE THAT DAY. I THINK TOYOTA SERVICE TECH DIDN'T DO GOOD DIAGNOSES AS THE REPORT SAYS I WAS PRESSING THE GAS PEDAL WHEN THE CAR WAS IN NATURAL MODE NOT DRIVE AND THE NOISE I HEARD FROM EXHAUST WAS A RESULT FROM PRESSING THE GAS WHILE CAR IN NATURAL! THAT DOESN'T MAKE ANY SENSE AND I FEEL THAT WAS AN INSULT TO ME. FIRST I LOOKED AT THE CAR MODE TO MAKE SURE IT'S ON DRIVE MODE, I EVEN CHANGED THE DRIVE MODE TO POWER MODE IN CASE IT NEEDED MORE POWER TO MOVE. SECOND. I WAS OUT OF THE CAR, BEHIND THE CAR , LISTENING TO THE NOISE FROM THE EXHAUST SO I DON'T KNOW WHO WAS PRESSING THE GAS PEDAL IN THE CAR, MAYBE THERE WAS A GHOST PUSHING THE GAS PEDAL.
Mfg Campaign: 11355295
Recall Date: Sep 16, 2020
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2016 PRIUS SITTING IN THE DRIVEWAY DURING A RELATIVELY HOT DAY (~95 F TEMPERATURE), APPEARS TO HAVE A BIG CRACK. I LOOKED IT UP AND APPARENTLY TOYOTA IS UNDERGOING A CLASS ACTION LAWSUIT OVER THE SAME ISSUE. NO OUTSIDE DAMAGE TO THE WINDSHIELD, THE DRIVER SIDE WINDOW WAS DOWN FOR THE REASON OF THE HEAT. SHAME THAT THIS HAPPENED. HOPEFULLY SOMEONE FROM THE AUTHORITY CAN HELP WITH THIS.
Corrective Action:
2016 PRIUS SITTING IN THE DRIVEWAY DURING A RELATIVELY HOT DAY (~95 F TEMPERATURE), APPEARS TO HAVE A BIG CRACK. I LOOKED IT UP AND APPARENTLY TOYOTA IS UNDERGOING A CLASS ACTION LAWSUIT OVER THE SAME ISSUE. NO OUTSIDE DAMAGE TO THE WINDSHIELD, THE DRIVER SIDE WINDOW WAS DOWN FOR THE REASON OF THE HEAT. SHAME THAT THIS HAPPENED. HOPEFULLY SOMEONE FROM THE AUTHORITY CAN HELP WITH THIS.
Additional Notes:
2016 PRIUS SITTING IN THE DRIVEWAY DURING A RELATIVELY HOT DAY (~95 F TEMPERATURE), APPEARS TO HAVE A BIG CRACK. I LOOKED IT UP AND APPARENTLY TOYOTA IS UNDERGOING A CLASS ACTION LAWSUIT OVER THE SAME ISSUE. NO OUTSIDE DAMAGE TO THE WINDSHIELD, THE DRIVER SIDE WINDOW WAS DOWN FOR THE REASON OF THE HEAT. SHAME THAT THIS HAPPENED. HOPEFULLY SOMEONE FROM THE AUTHORITY CAN HELP WITH THIS.
Mfg Campaign: 11350840
Recall Date: Aug 24, 2020
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
2016 TOYOTA PRIUS HAS ISSUES ACCELERATING WHEN PUT IN DRIVE AND FOOT IS ON THE GAS PETAL. CAR ENGINE WILL REV BUT DOES NOT ACCELERATE. I REVERSED, PUT THE CAR IN DRIVE AND WENT ABOUT A TENTH OF A MILE AND STOPPED TO WAIT FOR THE GATE TO OPEN. UPON GATE OPENING I PRESSED THE GAS PETAL AND CAR DID NOT MOVE BUT THE ENGINE REVVED. NO WARNING LIGHTS WERE ON AND CAR WAS IN FACT IN THE DRIVE POSITION. SECOND OCCURRENCE HAPPENED AT A MAJOR INTERSECTION, I WAS WAITING AT A RED LIGHT, LIGHT TURNED GREEN I PRESSED THE GAS AND ENGINE REVVED BUT CAR DID NOT MOVE. TOYOTA HAS BEEN UNABLE TO DIAGNOSE THE ISSUE BECAUSE THE CAR DOESN'T GIVE ANY CODES OR WARNING LIGHTS. THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM.
Corrective Action:
2016 TOYOTA PRIUS HAS ISSUES ACCELERATING WHEN PUT IN DRIVE AND FOOT IS ON THE GAS PETAL. CAR ENGINE WILL REV BUT DOES NOT ACCELERATE. I REVERSED, PUT THE CAR IN DRIVE AND WENT ABOUT A TENTH OF A MILE AND STOPPED TO WAIT FOR THE GATE TO OPEN. UPON GATE OPENING I PRESSED THE GAS PETAL AND CAR DID NOT MOVE BUT THE ENGINE REVVED. NO WARNING LIGHTS WERE ON AND CAR WAS IN FACT IN THE DRIVE POSITION. SECOND OCCURRENCE HAPPENED AT A MAJOR INTERSECTION, I WAS WAITING AT A RED LIGHT, LIGHT TURNED GREEN I PRESSED THE GAS AND ENGINE REVVED BUT CAR DID NOT MOVE. TOYOTA HAS BEEN UNABLE TO DIAGNOSE THE ISSUE BECAUSE THE CAR DOESN'T GIVE ANY CODES OR WARNING LIGHTS. THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM.
Additional Notes:
2016 TOYOTA PRIUS HAS ISSUES ACCELERATING WHEN PUT IN DRIVE AND FOOT IS ON THE GAS PETAL. CAR ENGINE WILL REV BUT DOES NOT ACCELERATE. I REVERSED, PUT THE CAR IN DRIVE AND WENT ABOUT A TENTH OF A MILE AND STOPPED TO WAIT FOR THE GATE TO OPEN. UPON GATE OPENING I PRESSED THE GAS PETAL AND CAR DID NOT MOVE BUT THE ENGINE REVVED. NO WARNING LIGHTS WERE ON AND CAR WAS IN FACT IN THE DRIVE POSITION. SECOND OCCURRENCE HAPPENED AT A MAJOR INTERSECTION, I WAS WAITING AT A RED LIGHT, LIGHT TURNED GREEN I PRESSED THE GAS AND ENGINE REVVED BUT CAR DID NOT MOVE. TOYOTA HAS BEEN UNABLE TO DIAGNOSE THE ISSUE BECAUSE THE CAR DOESN'T GIVE ANY CODES OR WARNING LIGHTS. THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM.
Mfg Campaign: 11350158
Recall Date: Aug 18, 2020
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