Complaints & Recalls
Consumer Complaints
24 ComplaintsToyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I AM CITING A SAFETY DEFICIENCY ON 2016 TOYOTA RAV 4 HYBRID LTD, SOLD TO ME BY GREENTREE TOYOTA, DANBURY CT, ON APRIL 27, 2016. IT IS A REFLECTIVE AREA ATTACHED TO THE DASHBOARD, WHICH CAUSES A GLARE INTO THE DRIVER'S EYES WHEN THE VEHICLE DASHBOARD CATCHES THE SUN. THIS UNNECESSARY AND DANGEROUS GLARE IS MORE THAN AN ANNOYANCE BECAUSE IT REDUCES THE DRIVER'S ABILITY TO SEE WHEN THE GLARE OCCURS. I THEREFORE REQUEST AND DEMAND THAT IT BE CORRECTED ON MY VEHICLE PROMPTLY. TOYOTA DRIVERS WHO ARE AFFECTED BY THE REFLECTIVE SURFACE GLARE POSE A THREAT TO ALL VEHICLES ON THE ROAD. IT MUST BE DELETED FROM FURTHER PRODUCTION AS WELL. IF MY VEHICLE IS NOT PROMPTLY CORRECTED BY MAY 15, 2016, I SHALL SEEK TO HAVE IT DONE EXPERTLY AT MY EXPENSE AND BILL ALL THOSE RESPONSIBLE FOR SELLING ME THE VEHICLE.
Corrective Action:
I AM CITING A SAFETY DEFICIENCY ON 2016 TOYOTA RAV 4 HYBRID LTD, SOLD TO ME BY GREENTREE TOYOTA, DANBURY CT, ON APRIL 27, 2016. IT IS A REFLECTIVE AREA ATTACHED TO THE DASHBOARD, WHICH CAUSES A GLARE INTO THE DRIVER'S EYES WHEN THE VEHICLE DASHBOARD CATCHES THE SUN. THIS UNNECESSARY AND DANGEROUS GLARE IS MORE THAN AN ANNOYANCE BECAUSE IT REDUCES THE DRIVER'S ABILITY TO SEE WHEN THE GLARE OCCURS. I THEREFORE REQUEST AND DEMAND THAT IT BE CORRECTED ON MY VEHICLE PROMPTLY. TOYOTA DRIVERS WHO ARE AFFECTED BY THE REFLECTIVE SURFACE GLARE POSE A THREAT TO ALL VEHICLES ON THE ROAD. IT MUST BE DELETED FROM FURTHER PRODUCTION AS WELL. IF MY VEHICLE IS NOT PROMPTLY CORRECTED BY MAY 15, 2016, I SHALL SEEK TO HAVE IT DONE EXPERTLY AT MY EXPENSE AND BILL ALL THOSE RESPONSIBLE FOR SELLING ME THE VEHICLE.
Additional Notes:
I AM CITING A SAFETY DEFICIENCY ON 2016 TOYOTA RAV 4 HYBRID LTD, SOLD TO ME BY GREENTREE TOYOTA, DANBURY CT, ON APRIL 27, 2016. IT IS A REFLECTIVE AREA ATTACHED TO THE DASHBOARD, WHICH CAUSES A GLARE INTO THE DRIVER'S EYES WHEN THE VEHICLE DASHBOARD CATCHES THE SUN. THIS UNNECESSARY AND DANGEROUS GLARE IS MORE THAN AN ANNOYANCE BECAUSE IT REDUCES THE DRIVER'S ABILITY TO SEE WHEN THE GLARE OCCURS. I THEREFORE REQUEST AND DEMAND THAT IT BE CORRECTED ON MY VEHICLE PROMPTLY. TOYOTA DRIVERS WHO ARE AFFECTED BY THE REFLECTIVE SURFACE GLARE POSE A THREAT TO ALL VEHICLES ON THE ROAD. IT MUST BE DELETED FROM FURTHER PRODUCTION AS WELL. IF MY VEHICLE IS NOT PROMPTLY CORRECTED BY MAY 15, 2016, I SHALL SEEK TO HAVE IT DONE EXPERTLY AT MY EXPENSE AND BILL ALL THOSE RESPONSIBLE FOR SELLING ME THE VEHICLE.
Mfg Campaign: 10862372
Recall Date: May 1, 2016
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
IN THE TOYOTA RAV 4 HYBRID, THE "POWER" (IGNITION" BUTTON IS ABOUT 2.25" FROM THE AC BUTTON. (SEE ATTACHED PHOTO). WHEN YOU ARE DRIVING LESS THAN 10 MPH YOU CAN PUSH THE BUTTON AND THE ENGINE WILL TURN OFF, STEERING WHEEL LOCK UP, AND THE CAR KEEPS ROLLING. THIS HAPPENED TO ME. I WAS STOPPED AT A LIGHT, AS THE LIGHT TURNED GREEN, I WANTED TO TURN OFF THE AC, AND I ACCIDENTALLY PUSHED THE WRONG BUTTON (BECAUSE THEY WERE CLOSE TOGETHER), AND THE WHOLE ENGINE TURNED OFF, WHILE I WAS IN THE INTERSECTION. LUCKILY, THE STREETS WERE EMPTY SO NOTHING HAPPENED. THIS WOULD NOT BE AS MUCH OF AN ISSUE IF THE TWO BUTTONS WERE NOT CLOSE TOGETHER, BUT SINCE THEY ARE SO CLOSE TOGETHER, THE IGNITION BUTTON SHOULD NOT TURN OFF SO EASILY, TURNING OFF WITH A PUSH WITHOUT A FOOT ON THE BRAKE PEDAL, IN DRIVE AND WITHOUT THE PARKING BRAKE ON. I TESTED IT OUT WHILE IN REVERSE AND BACKING OUT OF MY PARKING SPACE AT WORK, AND THE ENGINE TURNED OFF AND THE CAR KEPT GOING. IT DOES NOT HAPPEN AT HIGHER SPEEDS, BUT I THINK IT IS STILL DANGEROUS. I CONTACTED TOYOTA ABOUT THIS, BUT THEY SAID THAT THIS IS THE WAY IT WAS DESIGNED. THEY CLAIM, "IF YOU HOLD THE POWER BUTTON FOR A NUMBER OF SECONDS WHILE DRIVING IT WILL TURN THE VEHICLE OFF. THIS TECHNIQUE MAY SLOW DOWN THE VEHICLE AS A VERY LAST RESORT IN AN EMERGENCY SITUATION IF ALL OTHER EFFORTS TO STOP THE VEHICLE FAIL." THE ONLY PROBLEM IS THAT I DID NOT HAVE TO HOLD THE BUTTON DOWN FOR A FEW SECONDS, AND IT TURNED OFF. I MERELY PUSHED IT, AS I WOULD TO TURN OFF THE AC, AND THE ENGINE SHUT DOWN. MAYBE AT HIGHER SPEEDS YOU NEED TO HOLD IT DOWN FOR A WHILE, BUT AT LOW SPEEDS A LIGHT PUSH CAN SHUT THE ENGINE DOWN.
Corrective Action:
IN THE TOYOTA RAV 4 HYBRID, THE "POWER" (IGNITION" BUTTON IS ABOUT 2.25" FROM THE AC BUTTON. (SEE ATTACHED PHOTO). WHEN YOU ARE DRIVING LESS THAN 10 MPH YOU CAN PUSH THE BUTTON AND THE ENGINE WILL TURN OFF, STEERING WHEEL LOCK UP, AND THE CAR KEEPS ROLLING. THIS HAPPENED TO ME. I WAS STOPPED AT A LIGHT, AS THE LIGHT TURNED GREEN, I WANTED TO TURN OFF THE AC, AND I ACCIDENTALLY PUSHED THE WRONG BUTTON (BECAUSE THEY WERE CLOSE TOGETHER), AND THE WHOLE ENGINE TURNED OFF, WHILE I WAS IN THE INTERSECTION. LUCKILY, THE STREETS WERE EMPTY SO NOTHING HAPPENED. THIS WOULD NOT BE AS MUCH OF AN ISSUE IF THE TWO BUTTONS WERE NOT CLOSE TOGETHER, BUT SINCE THEY ARE SO CLOSE TOGETHER, THE IGNITION BUTTON SHOULD NOT TURN OFF SO EASILY, TURNING OFF WITH A PUSH WITHOUT A FOOT ON THE BRAKE PEDAL, IN DRIVE AND WITHOUT THE PARKING BRAKE ON. I TESTED IT OUT WHILE IN REVERSE AND BACKING OUT OF MY PARKING SPACE AT WORK, AND THE ENGINE TURNED OFF AND THE CAR KEPT GOING. IT DOES NOT HAPPEN AT HIGHER SPEEDS, BUT I THINK IT IS STILL DANGEROUS. I CONTACTED TOYOTA ABOUT THIS, BUT THEY SAID THAT THIS IS THE WAY IT WAS DESIGNED. THEY CLAIM, "IF YOU HOLD THE POWER BUTTON FOR A NUMBER OF SECONDS WHILE DRIVING IT WILL TURN THE VEHICLE OFF. THIS TECHNIQUE MAY SLOW DOWN THE VEHICLE AS A VERY LAST RESORT IN AN EMERGENCY SITUATION IF ALL OTHER EFFORTS TO STOP THE VEHICLE FAIL." THE ONLY PROBLEM IS THAT I DID NOT HAVE TO HOLD THE BUTTON DOWN FOR A FEW SECONDS, AND IT TURNED OFF. I MERELY PUSHED IT, AS I WOULD TO TURN OFF THE AC, AND THE ENGINE SHUT DOWN. MAYBE AT HIGHER SPEEDS YOU NEED TO HOLD IT DOWN FOR A WHILE, BUT AT LOW SPEEDS A LIGHT PUSH CAN SHUT THE ENGINE DOWN.
Additional Notes:
IN THE TOYOTA RAV 4 HYBRID, THE "POWER" (IGNITION" BUTTON IS ABOUT 2.25" FROM THE AC BUTTON. (SEE ATTACHED PHOTO). WHEN YOU ARE DRIVING LESS THAN 10 MPH YOU CAN PUSH THE BUTTON AND THE ENGINE WILL TURN OFF, STEERING WHEEL LOCK UP, AND THE CAR KEEPS ROLLING. THIS HAPPENED TO ME. I WAS STOPPED AT A LIGHT, AS THE LIGHT TURNED GREEN, I WANTED TO TURN OFF THE AC, AND I ACCIDENTALLY PUSHED THE WRONG BUTTON (BECAUSE THEY WERE CLOSE TOGETHER), AND THE WHOLE ENGINE TURNED OFF, WHILE I WAS IN THE INTERSECTION. LUCKILY, THE STREETS WERE EMPTY SO NOTHING HAPPENED. THIS WOULD NOT BE AS MUCH OF AN ISSUE IF THE TWO BUTTONS WERE NOT CLOSE TOGETHER, BUT SINCE THEY ARE SO CLOSE TOGETHER, THE IGNITION BUTTON SHOULD NOT TURN OFF SO EASILY, TURNING OFF WITH A PUSH WITHOUT A FOOT ON THE BRAKE PEDAL, IN DRIVE AND WITHOUT THE PARKING BRAKE ON. I TESTED IT OUT WHILE IN REVERSE AND BACKING OUT OF MY PARKING SPACE AT WORK, AND THE ENGINE TURNED OFF AND THE CAR KEPT GOING. IT DOES NOT HAPPEN AT HIGHER SPEEDS, BUT I THINK IT IS STILL DANGEROUS. I CONTACTED TOYOTA ABOUT THIS, BUT THEY SAID THAT THIS IS THE WAY IT WAS DESIGNED. THEY CLAIM, "IF YOU HOLD THE POWER BUTTON FOR A NUMBER OF SECONDS WHILE DRIVING IT WILL TURN THE VEHICLE OFF. THIS TECHNIQUE MAY SLOW DOWN THE VEHICLE AS A VERY LAST RESORT IN AN EMERGENCY SITUATION IF ALL OTHER EFFORTS TO STOP THE VEHICLE FAIL." THE ONLY PROBLEM IS THAT I DID NOT HAVE TO HOLD THE BUTTON DOWN FOR A FEW SECONDS, AND IT TURNED OFF. I MERELY PUSHED IT, AS I WOULD TO TURN OFF THE AC, AND THE ENGINE SHUT DOWN. MAYBE AT HIGHER SPEEDS YOU NEED TO HOLD IT DOWN FOR A WHILE, BUT AT LOW SPEEDS A LIGHT PUSH CAN SHUT THE ENGINE DOWN.
Mfg Campaign: 10855336
Recall Date: Apr 13, 2016
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE LANE DEPARTURE SYSTEM SHOWS AS "OFF" IN THE STATUS SCREEN HOWEVER IT IS TURNED "ON" IN THE MENU. IT HAS BEEN ON SINCE I BOUGHT IT AND RESPONSIVE, SO I KNOW HOW IT WORKS. \ HOWEVER, SINCE YESTERDAY, WHEN IT SNOWED, I RECEIVED AN ERROR ABOUT PARKING ASSIST NOT WORKING - IT WAS ASSUMED THIS HAPPENED WHEN SNOW BUILT UP ON THE SENSORS, AND AT ONE POINT IT ACTUALLY SAID THAT, WHEN I PUT VEHICLE IN REVERSE AND IT SAW SNOWFLAKES. THAT PROBLEM CLEARED, AND THAT WAS THAT. BUT OUT OF THE BLUE, THE LDA SAYS OFF, EVEN THOUGH TURNED ON, AND DID NOTHING TO MAKE THAT HAPPEN. WEIRD, I ONLY KNEW THIS AS I WAS PAGING THROUGH THE SCREEN CHOICES IN THE SMALL SCREEN BETWEEN SPEEDO AND QUASI-TACH, SEEING IT WAS "OFF" EVEN THOUGH IT WAS TUREND ON...NO WARNING IT WASN'T WORKING. AND I KNOW IT ISN'T WORKING AS I TRIED TO CROSS THE LANE MARKING AND NOTHING HAPPENED.
Corrective Action:
THE LANE DEPARTURE SYSTEM SHOWS AS "OFF" IN THE STATUS SCREEN HOWEVER IT IS TURNED "ON" IN THE MENU. IT HAS BEEN ON SINCE I BOUGHT IT AND RESPONSIVE, SO I KNOW HOW IT WORKS. \ HOWEVER, SINCE YESTERDAY, WHEN IT SNOWED, I RECEIVED AN ERROR ABOUT PARKING ASSIST NOT WORKING - IT WAS ASSUMED THIS HAPPENED WHEN SNOW BUILT UP ON THE SENSORS, AND AT ONE POINT IT ACTUALLY SAID THAT, WHEN I PUT VEHICLE IN REVERSE AND IT SAW SNOWFLAKES. THAT PROBLEM CLEARED, AND THAT WAS THAT. BUT OUT OF THE BLUE, THE LDA SAYS OFF, EVEN THOUGH TURNED ON, AND DID NOTHING TO MAKE THAT HAPPEN. WEIRD, I ONLY KNEW THIS AS I WAS PAGING THROUGH THE SCREEN CHOICES IN THE SMALL SCREEN BETWEEN SPEEDO AND QUASI-TACH, SEEING IT WAS "OFF" EVEN THOUGH IT WAS TUREND ON...NO WARNING IT WASN'T WORKING. AND I KNOW IT ISN'T WORKING AS I TRIED TO CROSS THE LANE MARKING AND NOTHING HAPPENED.
Additional Notes:
THE LANE DEPARTURE SYSTEM SHOWS AS "OFF" IN THE STATUS SCREEN HOWEVER IT IS TURNED "ON" IN THE MENU. IT HAS BEEN ON SINCE I BOUGHT IT AND RESPONSIVE, SO I KNOW HOW IT WORKS. \ HOWEVER, SINCE YESTERDAY, WHEN IT SNOWED, I RECEIVED AN ERROR ABOUT PARKING ASSIST NOT WORKING - IT WAS ASSUMED THIS HAPPENED WHEN SNOW BUILT UP ON THE SENSORS, AND AT ONE POINT IT ACTUALLY SAID THAT, WHEN I PUT VEHICLE IN REVERSE AND IT SAW SNOWFLAKES. THAT PROBLEM CLEARED, AND THAT WAS THAT. BUT OUT OF THE BLUE, THE LDA SAYS OFF, EVEN THOUGH TURNED ON, AND DID NOTHING TO MAKE THAT HAPPEN. WEIRD, I ONLY KNEW THIS AS I WAS PAGING THROUGH THE SCREEN CHOICES IN THE SMALL SCREEN BETWEEN SPEEDO AND QUASI-TACH, SEEING IT WAS "OFF" EVEN THOUGH IT WAS TUREND ON...NO WARNING IT WASN'T WORKING. AND I KNOW IT ISN'T WORKING AS I TRIED TO CROSS THE LANE MARKING AND NOTHING HAPPENED.
Mfg Campaign: 10854672
Recall Date: Apr 10, 2016
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
IN FULL SUN CONDITIONS, INFORMATION SCREEN IS WASHED-OUT. TRIED CONTRAST ADJUSTMENT WITH NO SUCCESS. FRONT - SIDE WINDOWS ARE TINTED AS ALLOWED BY ARIZONA VEHICLE CODE.
Corrective Action:
IN FULL SUN CONDITIONS, INFORMATION SCREEN IS WASHED-OUT. TRIED CONTRAST ADJUSTMENT WITH NO SUCCESS. FRONT - SIDE WINDOWS ARE TINTED AS ALLOWED BY ARIZONA VEHICLE CODE.
Additional Notes:
IN FULL SUN CONDITIONS, INFORMATION SCREEN IS WASHED-OUT. TRIED CONTRAST ADJUSTMENT WITH NO SUCCESS. FRONT - SIDE WINDOWS ARE TINTED AS ALLOWED BY ARIZONA VEHICLE CODE.
Mfg Campaign: 10851318
Recall Date: Mar 24, 2016
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury