TOYOTA RAV4 HYBRID 2021

Complete listing of complaints and recalls for this vehicle

25
Complaints
2
Recalls

Complaints & Recalls

25 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 23V865000 SAFETY RECALL
999.9K Vehicles Affected
Recall Date: Dec 20, 2023
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Potential Risk:
An air bag that does not deploy during a crash increases the risk of injury.
FREE Recall Solution:
Dealers will inspect and replace the sensor as necessary, free of charge. Owner letters were mailed October 31, 2024. This is a phased recall. The next phase is anticipated in June 2025. Multiple phases are planned through 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 23TA15, 23LA03
Notice Date: Oct 31, 2024
Recall Date: Dec 20, 2023

Consumer Complaints

25 Complaints
Toyota Motor Corporation
Campaign: 11431988 Other
Sep 7, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnosis. The manufacturer was not informed of the failure. The failure mileage was approximately 8,000.

Corrective Action:

The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnosis. The manufacturer was not informed of the failure. The failure mileage was approximately 8,000.

Additional Notes:

The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnosis. The manufacturer was not informed of the failure. The failure mileage was approximately 8,000.

Manufacturer: TOYOTA
Mfg Campaign: 11431988
Notice Date: Sep 7, 2021
Recall Date: Sep 7, 2021
Toyota Motor Corporation
Campaign: 11431988 Other
Sep 7, 2021
Defect Description:

AIR BAGS

Potential Consequences:

The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnosis. The manufacturer was not informed of the failure. The failure mileage was approximately 8,000.

Corrective Action:

The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnosis. The manufacturer was not informed of the failure. The failure mileage was approximately 8,000.

Additional Notes:

The contact owns a 2021Toyota RAV4 Hybrid. The contact stated while driving approximately 10 mph, the vehicle failed to stop while the brake pedal was depressed which resulted in the contact crashing into two parked vehicles where it eventually came to a stop after crashing into a curb. The contact was also concerned that the air bags failed to deploy. The contact stated no warning lights were illuminated. A police report was filed and the vehicle was towed to a local mechanic and then towed again to a local dealer where it was awaiting diagnosis. The manufacturer was not informed of the failure. The failure mileage was approximately 8,000.

Manufacturer: TOYOTA
Mfg Campaign: 11431988
Notice Date: Sep 7, 2021
Recall Date: Sep 7, 2021
Toyota Motor Corporation
Campaign: 11388255 Other
Jan 15, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. 6. THE ENTIRE RADIO SYSTEM WOULDN'T WORK. NO SOUND OR ANYTHING DURING MY ENTIRE DURATION OF DRIVE. 7. THE REMOTE START BARELY WORKS EVER BUT I CAN START ERICKS TRUCK. IT DOESN'T RECOGNIZE THE DOOR LOCK/UNLOCK MOST OF TIME EITHER. 8. LANE ASSIST SEEMS LIKE IT'S FIGHTING ITSELF. IT BASICALLY MAKES THE STEERING WHEEL SHAKEY FEELING WHEN IT'S ON AND BOUNCES BACK AND FORTH. 9. WHEN ANY IPHONE IS PLUGGED IN FLASHES BETWEEN CARPLAY TO REGULAR MODE EVERY 3-5 SECONDS. 10. RECEIVING MESSAGE THAT HYBRID BATTERY LOW.

Corrective Action:

1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. 6. THE ENTIRE RADIO SYSTEM WOULDN'T WORK. NO SOUND OR ANYTHING DURING MY ENTIRE DURATION OF DRIVE. 7. THE REMOTE START BARELY WORKS EVER BUT I CAN START ERICKS TRUCK. IT DOESN'T RECOGNIZE THE DOOR LOCK/UNLOCK MOST OF TIME EITHER. 8. LANE ASSIST SEEMS LIKE IT'S FIGHTING ITSELF. IT BASICALLY MAKES THE STEERING WHEEL SHAKEY FEELING WHEN IT'S ON AND BOUNCES BACK AND FORTH. 9. WHEN ANY IPHONE IS PLUGGED IN FLASHES BETWEEN CARPLAY TO REGULAR MODE EVERY 3-5 SECONDS. 10. RECEIVING MESSAGE THAT HYBRID BATTERY LOW.

Additional Notes:

1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. 6. THE ENTIRE RADIO SYSTEM WOULDN'T WORK. NO SOUND OR ANYTHING DURING MY ENTIRE DURATION OF DRIVE. 7. THE REMOTE START BARELY WORKS EVER BUT I CAN START ERICKS TRUCK. IT DOESN'T RECOGNIZE THE DOOR LOCK/UNLOCK MOST OF TIME EITHER. 8. LANE ASSIST SEEMS LIKE IT'S FIGHTING ITSELF. IT BASICALLY MAKES THE STEERING WHEEL SHAKEY FEELING WHEN IT'S ON AND BOUNCES BACK AND FORTH. 9. WHEN ANY IPHONE IS PLUGGED IN FLASHES BETWEEN CARPLAY TO REGULAR MODE EVERY 3-5 SECONDS. 10. RECEIVING MESSAGE THAT HYBRID BATTERY LOW.

Manufacturer: TOYOTA
Mfg Campaign: 11388255
Notice Date: Jan 15, 2021
Recall Date: Jan 15, 2021
Toyota Motor Corporation
Campaign: 11388255 Other
Jan 15, 2021
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. 6. THE ENTIRE RADIO SYSTEM WOULDN'T WORK. NO SOUND OR ANYTHING DURING MY ENTIRE DURATION OF DRIVE. 7. THE REMOTE START BARELY WORKS EVER BUT I CAN START ERICKS TRUCK. IT DOESN'T RECOGNIZE THE DOOR LOCK/UNLOCK MOST OF TIME EITHER. 8. LANE ASSIST SEEMS LIKE IT'S FIGHTING ITSELF. IT BASICALLY MAKES THE STEERING WHEEL SHAKEY FEELING WHEN IT'S ON AND BOUNCES BACK AND FORTH. 9. WHEN ANY IPHONE IS PLUGGED IN FLASHES BETWEEN CARPLAY TO REGULAR MODE EVERY 3-5 SECONDS. 10. RECEIVING MESSAGE THAT HYBRID BATTERY LOW.

Corrective Action:

1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. 6. THE ENTIRE RADIO SYSTEM WOULDN'T WORK. NO SOUND OR ANYTHING DURING MY ENTIRE DURATION OF DRIVE. 7. THE REMOTE START BARELY WORKS EVER BUT I CAN START ERICKS TRUCK. IT DOESN'T RECOGNIZE THE DOOR LOCK/UNLOCK MOST OF TIME EITHER. 8. LANE ASSIST SEEMS LIKE IT'S FIGHTING ITSELF. IT BASICALLY MAKES THE STEERING WHEEL SHAKEY FEELING WHEN IT'S ON AND BOUNCES BACK AND FORTH. 9. WHEN ANY IPHONE IS PLUGGED IN FLASHES BETWEEN CARPLAY TO REGULAR MODE EVERY 3-5 SECONDS. 10. RECEIVING MESSAGE THAT HYBRID BATTERY LOW.

Additional Notes:

1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. 6. THE ENTIRE RADIO SYSTEM WOULDN'T WORK. NO SOUND OR ANYTHING DURING MY ENTIRE DURATION OF DRIVE. 7. THE REMOTE START BARELY WORKS EVER BUT I CAN START ERICKS TRUCK. IT DOESN'T RECOGNIZE THE DOOR LOCK/UNLOCK MOST OF TIME EITHER. 8. LANE ASSIST SEEMS LIKE IT'S FIGHTING ITSELF. IT BASICALLY MAKES THE STEERING WHEEL SHAKEY FEELING WHEN IT'S ON AND BOUNCES BACK AND FORTH. 9. WHEN ANY IPHONE IS PLUGGED IN FLASHES BETWEEN CARPLAY TO REGULAR MODE EVERY 3-5 SECONDS. 10. RECEIVING MESSAGE THAT HYBRID BATTERY LOW.

Manufacturer: TOYOTA
Mfg Campaign: 11388255
Notice Date: Jan 15, 2021
Recall Date: Jan 15, 2021
Toyota Motor Corporation
Campaign: 11388255 Other
Jan 15, 2021
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. 6. THE ENTIRE RADIO SYSTEM WOULDN'T WORK. NO SOUND OR ANYTHING DURING MY ENTIRE DURATION OF DRIVE. 7. THE REMOTE START BARELY WORKS EVER BUT I CAN START ERICKS TRUCK. IT DOESN'T RECOGNIZE THE DOOR LOCK/UNLOCK MOST OF TIME EITHER. 8. LANE ASSIST SEEMS LIKE IT'S FIGHTING ITSELF. IT BASICALLY MAKES THE STEERING WHEEL SHAKEY FEELING WHEN IT'S ON AND BOUNCES BACK AND FORTH. 9. WHEN ANY IPHONE IS PLUGGED IN FLASHES BETWEEN CARPLAY TO REGULAR MODE EVERY 3-5 SECONDS. 10. RECEIVING MESSAGE THAT HYBRID BATTERY LOW.

Corrective Action:

1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. 6. THE ENTIRE RADIO SYSTEM WOULDN'T WORK. NO SOUND OR ANYTHING DURING MY ENTIRE DURATION OF DRIVE. 7. THE REMOTE START BARELY WORKS EVER BUT I CAN START ERICKS TRUCK. IT DOESN'T RECOGNIZE THE DOOR LOCK/UNLOCK MOST OF TIME EITHER. 8. LANE ASSIST SEEMS LIKE IT'S FIGHTING ITSELF. IT BASICALLY MAKES THE STEERING WHEEL SHAKEY FEELING WHEN IT'S ON AND BOUNCES BACK AND FORTH. 9. WHEN ANY IPHONE IS PLUGGED IN FLASHES BETWEEN CARPLAY TO REGULAR MODE EVERY 3-5 SECONDS. 10. RECEIVING MESSAGE THAT HYBRID BATTERY LOW.

Additional Notes:

1. CAR WOULDN'T START. LEFT STRANDED WITHOUT VEHICLE. 2. CRUISE CONTROL TURNED OFF AND WOULD NEVER TURN BACK ON FOR THE DURATION OF MY 30 MINUTE DRIVE. 3. THE CRUISE CONTROL ACCELERATED PAST THE SET LIMIT. IT WAS CHALLENGING TO GET IT TO STOP ACCELERATING. IT DIDN'T STOP RIGHT AWAY EITHER. SCARED ME TO DEATH. 4. INSTRUMENT PANEL WAS FLICKERING BRIGHT TO DIM CONSTANT AND THEN SETTLE AT DIM DURING DAYLIGHT HOURS IN THE BROAD DAYLIGHT. 5. PHONE CHARGER NOT WORKING PROPERLY. MY PHONE IS NOT MOVING AROUND EITHER. 6. THE ENTIRE RADIO SYSTEM WOULDN'T WORK. NO SOUND OR ANYTHING DURING MY ENTIRE DURATION OF DRIVE. 7. THE REMOTE START BARELY WORKS EVER BUT I CAN START ERICKS TRUCK. IT DOESN'T RECOGNIZE THE DOOR LOCK/UNLOCK MOST OF TIME EITHER. 8. LANE ASSIST SEEMS LIKE IT'S FIGHTING ITSELF. IT BASICALLY MAKES THE STEERING WHEEL SHAKEY FEELING WHEN IT'S ON AND BOUNCES BACK AND FORTH. 9. WHEN ANY IPHONE IS PLUGGED IN FLASHES BETWEEN CARPLAY TO REGULAR MODE EVERY 3-5 SECONDS. 10. RECEIVING MESSAGE THAT HYBRID BATTERY LOW.

Manufacturer: TOYOTA
Mfg Campaign: 11388255
Notice Date: Jan 15, 2021
Recall Date: Jan 15, 2021

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