TOYOTA RAV4 PRIME 2022

Complete listing of complaints and recalls for this vehicle

23
Complaints
12
Recalls

Complaints & Recalls

23 Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 23V478000 SAFETY RECALL
43.4K Vehicles Affected
Recall Date: Jul 12, 2023
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2022 RAV4 Prime and 2022 Lexus NX450h+ plug-in hybrid electric (PHEV) vehicles. The electric current rectifying module contained within the DC-DC converter may have been damaged during production, which can result in an electrical short-circuit.

Potential Risk:
A short circuit can cause the DC-DC converter to overheat, increasing the risk of a vehicle fire.
FREE Recall Solution:
Owners are advised not to charge their vehicles when the ambient air temperature is below or expected to drop below 41 degrees Fahrenheit (5 degrees Celsius). Dealers will replace the DC-DC converter, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB07/23LB01.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 23TB07/23LB01
Notice Date: Dec 29, 2023
Recall Date: Jul 12, 2023
Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 22V519000 SAFETY RECALL
3.5K Vehicles Affected
Recall Date: Jul 21, 2022
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Rav4, Rav4 Hybrid, and Rav4 Prime vehicles. The front passenger seat may have been assembled with interference between internal parts that may cause the Occupant Classification System (OCS) sensor to incorrectly detect the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
Incorrect detection of an occupant may result in improper air bag deployment during a crash, increasing the risk of injury.
FREE Recall Solution:
Dealers will inspect and repair the front passenger seat, as necessary, free of charge. Owner notification letters were mailed September 2, 2022. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 22TA08.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 22TA08
Notice Date: Sep 12, 2022
Recall Date: Jul 21, 2022
Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 22V239000 SAFETY RECALL
458.1K Vehicles Affected
Recall Date: Apr 13, 2022
Safety Issue:

Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Potential Risk:
Driving with a deactivated stability control system increases the risk of a crash.
FREE Recall Solution:
Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 22TA03, 22LA01
Notice Date: May 27, 2022
Recall Date: Apr 13, 2022

Consumer Complaints

23 Complaints
Toyota Motor Engineering & Manufacturing
Campaign: 11463453 Other
May 5, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The Toyota pre-collision braking system is too slow to release control of the throttle back to the driver. Multiple times it has made the car behave in an unexpected fashion in traffic. The most common scenario is when the driver is stopped and turning left onto a busy street. When a car passes in front of you and you try to accelerate after it passes, the pre-collision braking still thinks there's a car in front of you. Instead of acceleration your car just gently rolls into the street. The driver can't do anything in the moment to override it. The car behaves almost as if the engine has died and you're just slowly rolling into oncoming cross-traffic. I have owned the car for ~2 months, and both I and my wife have experienced multiple such incidents. Any of them could have caused an accident if the oncoming traffic weren't paying attention and braked. It's easily replicated but requires that the car passing in front of you be relatively close (~10 feet).

Corrective Action:

The Toyota pre-collision braking system is too slow to release control of the throttle back to the driver. Multiple times it has made the car behave in an unexpected fashion in traffic. The most common scenario is when the driver is stopped and turning left onto a busy street. When a car passes in front of you and you try to accelerate after it passes, the pre-collision braking still thinks there's a car in front of you. Instead of acceleration your car just gently rolls into the street. The driver can't do anything in the moment to override it. The car behaves almost as if the engine has died and you're just slowly rolling into oncoming cross-traffic. I have owned the car for ~2 months, and both I and my wife have experienced multiple such incidents. Any of them could have caused an accident if the oncoming traffic weren't paying attention and braked. It's easily replicated but requires that the car passing in front of you be relatively close (~10 feet).

Additional Notes:

The Toyota pre-collision braking system is too slow to release control of the throttle back to the driver. Multiple times it has made the car behave in an unexpected fashion in traffic. The most common scenario is when the driver is stopped and turning left onto a busy street. When a car passes in front of you and you try to accelerate after it passes, the pre-collision braking still thinks there's a car in front of you. Instead of acceleration your car just gently rolls into the street. The driver can't do anything in the moment to override it. The car behaves almost as if the engine has died and you're just slowly rolling into oncoming cross-traffic. I have owned the car for ~2 months, and both I and my wife have experienced multiple such incidents. Any of them could have caused an accident if the oncoming traffic weren't paying attention and braked. It's easily replicated but requires that the car passing in front of you be relatively close (~10 feet).

Manufacturer: TOYOTA
Mfg Campaign: 11463453
Notice Date: May 5, 2022
Recall Date: May 5, 2022
Toyota Motor Engineering & Manufacturing
Campaign: 11463453 Other
May 5, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

The Toyota pre-collision braking system is too slow to release control of the throttle back to the driver. Multiple times it has made the car behave in an unexpected fashion in traffic. The most common scenario is when the driver is stopped and turning left onto a busy street. When a car passes in front of you and you try to accelerate after it passes, the pre-collision braking still thinks there's a car in front of you. Instead of acceleration your car just gently rolls into the street. The driver can't do anything in the moment to override it. The car behaves almost as if the engine has died and you're just slowly rolling into oncoming cross-traffic. I have owned the car for ~2 months, and both I and my wife have experienced multiple such incidents. Any of them could have caused an accident if the oncoming traffic weren't paying attention and braked. It's easily replicated but requires that the car passing in front of you be relatively close (~10 feet).

Corrective Action:

The Toyota pre-collision braking system is too slow to release control of the throttle back to the driver. Multiple times it has made the car behave in an unexpected fashion in traffic. The most common scenario is when the driver is stopped and turning left onto a busy street. When a car passes in front of you and you try to accelerate after it passes, the pre-collision braking still thinks there's a car in front of you. Instead of acceleration your car just gently rolls into the street. The driver can't do anything in the moment to override it. The car behaves almost as if the engine has died and you're just slowly rolling into oncoming cross-traffic. I have owned the car for ~2 months, and both I and my wife have experienced multiple such incidents. Any of them could have caused an accident if the oncoming traffic weren't paying attention and braked. It's easily replicated but requires that the car passing in front of you be relatively close (~10 feet).

Additional Notes:

The Toyota pre-collision braking system is too slow to release control of the throttle back to the driver. Multiple times it has made the car behave in an unexpected fashion in traffic. The most common scenario is when the driver is stopped and turning left onto a busy street. When a car passes in front of you and you try to accelerate after it passes, the pre-collision braking still thinks there's a car in front of you. Instead of acceleration your car just gently rolls into the street. The driver can't do anything in the moment to override it. The car behaves almost as if the engine has died and you're just slowly rolling into oncoming cross-traffic. I have owned the car for ~2 months, and both I and my wife have experienced multiple such incidents. Any of them could have caused an accident if the oncoming traffic weren't paying attention and braked. It's easily replicated but requires that the car passing in front of you be relatively close (~10 feet).

Manufacturer: TOYOTA
Mfg Campaign: 11463453
Notice Date: May 5, 2022
Recall Date: May 5, 2022
Toyota Motor Engineering & Manufacturing
Campaign: 11463453 Other
May 5, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The Toyota pre-collision braking system is too slow to release control of the throttle back to the driver. Multiple times it has made the car behave in an unexpected fashion in traffic. The most common scenario is when the driver is stopped and turning left onto a busy street. When a car passes in front of you and you try to accelerate after it passes, the pre-collision braking still thinks there's a car in front of you. Instead of acceleration your car just gently rolls into the street. The driver can't do anything in the moment to override it. The car behaves almost as if the engine has died and you're just slowly rolling into oncoming cross-traffic. I have owned the car for ~2 months, and both I and my wife have experienced multiple such incidents. Any of them could have caused an accident if the oncoming traffic weren't paying attention and braked. It's easily replicated but requires that the car passing in front of you be relatively close (~10 feet).

Corrective Action:

The Toyota pre-collision braking system is too slow to release control of the throttle back to the driver. Multiple times it has made the car behave in an unexpected fashion in traffic. The most common scenario is when the driver is stopped and turning left onto a busy street. When a car passes in front of you and you try to accelerate after it passes, the pre-collision braking still thinks there's a car in front of you. Instead of acceleration your car just gently rolls into the street. The driver can't do anything in the moment to override it. The car behaves almost as if the engine has died and you're just slowly rolling into oncoming cross-traffic. I have owned the car for ~2 months, and both I and my wife have experienced multiple such incidents. Any of them could have caused an accident if the oncoming traffic weren't paying attention and braked. It's easily replicated but requires that the car passing in front of you be relatively close (~10 feet).

Additional Notes:

The Toyota pre-collision braking system is too slow to release control of the throttle back to the driver. Multiple times it has made the car behave in an unexpected fashion in traffic. The most common scenario is when the driver is stopped and turning left onto a busy street. When a car passes in front of you and you try to accelerate after it passes, the pre-collision braking still thinks there's a car in front of you. Instead of acceleration your car just gently rolls into the street. The driver can't do anything in the moment to override it. The car behaves almost as if the engine has died and you're just slowly rolling into oncoming cross-traffic. I have owned the car for ~2 months, and both I and my wife have experienced multiple such incidents. Any of them could have caused an accident if the oncoming traffic weren't paying attention and braked. It's easily replicated but requires that the car passing in front of you be relatively close (~10 feet).

Manufacturer: TOYOTA
Mfg Campaign: 11463453
Notice Date: May 5, 2022
Recall Date: May 5, 2022

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