Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB13 / 23TA13
Recall Date: Nov 1, 2023
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Yaris, Rav4, Land Cruiser and 4Runner vehicles, and Scion FR-S, iM, and TC vehicles manufactured January 28, 2016, to March 14, 2016. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET16A
Recall Date: Apr 22, 2016
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Toyota RAV4 vehicles manufactured October 30, 2015, to February 3, 2016, 2016 Lexus RX350 vehicles manufactured October 26, 2015, to February 8, 2016, and 2016 Lexus ES350 vehicles manufactured September 1, 2015, to February 29, 2016. These vehicles are equipped with an ABS actuator that may have a damaged O-ring which could result in improper brake fluid pressure control during ABS, Traction Control, or Stability Control activation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: G0I, GLC
Recall Date: Apr 7, 2016
Consumer Complaints
281 ComplaintsToyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I BOUGHT THIS CAR BRAND NEW. AFTER 1 MONTH I STARTED NOTICING A GRINDING SOUND WHEN I WOULD APPLY MY BRAKES, ONLY IF I WAS DRIVING SLOWLY. 2 MONTHS LATER I STARTED HEARING A GRINDING NOISE AS IF METAL WAS GRINDING ON METAL AND THIS WOULD HAPPEN INTERMITTENTLY REGARDLESS OF HOW FAST I WAS DRIVING AND OCCASIONALLY I WOULD HEAR IT WHEN I WAS COMPLETELY STOPPED AS WELL. I WENT TO THE DEALERSHIP AND THEY TOLD ME THE ROTORS HAD DEVELOPED "HOT SPOTS" AND THAT THIS WAS LIKELY CAUSED BY SLAMMING ON THE BRAKES OR CRUISING WHILE MY FOOT WAS ON THE BRAKES. I HAD A 2009 NISSAN CUBE FOR 7 YEARS AND DROVE THE SAME WAY AND NEVER ONCE HAD A PROBLEM WITH MY BRAKES IN THAT TIME PERIOD OR EVEN HAD TO SERVICE/REPLACE THEM. EVEN IF THIS ISSUE IS CAUSED BY THE WAY I AM DRIVING, MY CAR IS NOT EVEN 3 MONTHS OLD AND ROTORS SHOULD NOT BE WEARING DOWN THAT QUICKLY. THANKFULLY NO SAFETY ISSUES OCCURRED AS A RESULT OF THIS BUT I IMAGINE IF SOMETHING LIKE THIS IS NOT ADDRESSED IT CAN CERTAINLY AFFECT BRAKE FUNCTION WHICH WOULD RESULT IN AN ACCIDENT.
Corrective Action:
I BOUGHT THIS CAR BRAND NEW. AFTER 1 MONTH I STARTED NOTICING A GRINDING SOUND WHEN I WOULD APPLY MY BRAKES, ONLY IF I WAS DRIVING SLOWLY. 2 MONTHS LATER I STARTED HEARING A GRINDING NOISE AS IF METAL WAS GRINDING ON METAL AND THIS WOULD HAPPEN INTERMITTENTLY REGARDLESS OF HOW FAST I WAS DRIVING AND OCCASIONALLY I WOULD HEAR IT WHEN I WAS COMPLETELY STOPPED AS WELL. I WENT TO THE DEALERSHIP AND THEY TOLD ME THE ROTORS HAD DEVELOPED "HOT SPOTS" AND THAT THIS WAS LIKELY CAUSED BY SLAMMING ON THE BRAKES OR CRUISING WHILE MY FOOT WAS ON THE BRAKES. I HAD A 2009 NISSAN CUBE FOR 7 YEARS AND DROVE THE SAME WAY AND NEVER ONCE HAD A PROBLEM WITH MY BRAKES IN THAT TIME PERIOD OR EVEN HAD TO SERVICE/REPLACE THEM. EVEN IF THIS ISSUE IS CAUSED BY THE WAY I AM DRIVING, MY CAR IS NOT EVEN 3 MONTHS OLD AND ROTORS SHOULD NOT BE WEARING DOWN THAT QUICKLY. THANKFULLY NO SAFETY ISSUES OCCURRED AS A RESULT OF THIS BUT I IMAGINE IF SOMETHING LIKE THIS IS NOT ADDRESSED IT CAN CERTAINLY AFFECT BRAKE FUNCTION WHICH WOULD RESULT IN AN ACCIDENT.
Additional Notes:
I BOUGHT THIS CAR BRAND NEW. AFTER 1 MONTH I STARTED NOTICING A GRINDING SOUND WHEN I WOULD APPLY MY BRAKES, ONLY IF I WAS DRIVING SLOWLY. 2 MONTHS LATER I STARTED HEARING A GRINDING NOISE AS IF METAL WAS GRINDING ON METAL AND THIS WOULD HAPPEN INTERMITTENTLY REGARDLESS OF HOW FAST I WAS DRIVING AND OCCASIONALLY I WOULD HEAR IT WHEN I WAS COMPLETELY STOPPED AS WELL. I WENT TO THE DEALERSHIP AND THEY TOLD ME THE ROTORS HAD DEVELOPED "HOT SPOTS" AND THAT THIS WAS LIKELY CAUSED BY SLAMMING ON THE BRAKES OR CRUISING WHILE MY FOOT WAS ON THE BRAKES. I HAD A 2009 NISSAN CUBE FOR 7 YEARS AND DROVE THE SAME WAY AND NEVER ONCE HAD A PROBLEM WITH MY BRAKES IN THAT TIME PERIOD OR EVEN HAD TO SERVICE/REPLACE THEM. EVEN IF THIS ISSUE IS CAUSED BY THE WAY I AM DRIVING, MY CAR IS NOT EVEN 3 MONTHS OLD AND ROTORS SHOULD NOT BE WEARING DOWN THAT QUICKLY. THANKFULLY NO SAFETY ISSUES OCCURRED AS A RESULT OF THIS BUT I IMAGINE IF SOMETHING LIKE THIS IS NOT ADDRESSED IT CAN CERTAINLY AFFECT BRAKE FUNCTION WHICH WOULD RESULT IN AN ACCIDENT.
Mfg Campaign: 10946843
Recall Date: Jan 21, 2017
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
ON DECEMBER 5, 2016 I WAS INVOLVED IN AN ACCIDENT. MY VEHICLE WAS STRUCK IN THE LEFT FRONT FENDER BY ANOTHER VEHICLE. IMPACT WAS DIRECT AS THE OTHER VEHICLE STRUCK MINE AT A NINETY DEGREE ANGLE CAUSING EXTENSIVE DAMAGE TO THE FENDER AND LEFT FRONT WHEEL ASSEMBLY. IMPACT FORCED MY VEHICLE OFF THE HIGHWAY AND INTO A CONCRETE PILLAR SUPPORTING A STEEL LIGHTPOLE. I WAS TRAVELLING ABOUT 30 MPH AT TIME OF IMPACT WITH THE CONCRETE PILLAR. SUDDEN IMPACT CAUSED THE REAR OF MY VEHICLE TO LEAVE THE GROUND. THIS WAS THE DIRECT RESPONSE TO THE SUDDEN STOP. AIR BAGS DID NOT DEPLOY. AT THE TIME OF ACCIDENT I WAS TRAVELLING ON A HIGHWAY AND IN MOTION. VEHICLE WAS EQUIPPED WITH DRIVER, PASSENGER AND SIDE AIRBAGS.
Corrective Action:
ON DECEMBER 5, 2016 I WAS INVOLVED IN AN ACCIDENT. MY VEHICLE WAS STRUCK IN THE LEFT FRONT FENDER BY ANOTHER VEHICLE. IMPACT WAS DIRECT AS THE OTHER VEHICLE STRUCK MINE AT A NINETY DEGREE ANGLE CAUSING EXTENSIVE DAMAGE TO THE FENDER AND LEFT FRONT WHEEL ASSEMBLY. IMPACT FORCED MY VEHICLE OFF THE HIGHWAY AND INTO A CONCRETE PILLAR SUPPORTING A STEEL LIGHTPOLE. I WAS TRAVELLING ABOUT 30 MPH AT TIME OF IMPACT WITH THE CONCRETE PILLAR. SUDDEN IMPACT CAUSED THE REAR OF MY VEHICLE TO LEAVE THE GROUND. THIS WAS THE DIRECT RESPONSE TO THE SUDDEN STOP. AIR BAGS DID NOT DEPLOY. AT THE TIME OF ACCIDENT I WAS TRAVELLING ON A HIGHWAY AND IN MOTION. VEHICLE WAS EQUIPPED WITH DRIVER, PASSENGER AND SIDE AIRBAGS.
Additional Notes:
ON DECEMBER 5, 2016 I WAS INVOLVED IN AN ACCIDENT. MY VEHICLE WAS STRUCK IN THE LEFT FRONT FENDER BY ANOTHER VEHICLE. IMPACT WAS DIRECT AS THE OTHER VEHICLE STRUCK MINE AT A NINETY DEGREE ANGLE CAUSING EXTENSIVE DAMAGE TO THE FENDER AND LEFT FRONT WHEEL ASSEMBLY. IMPACT FORCED MY VEHICLE OFF THE HIGHWAY AND INTO A CONCRETE PILLAR SUPPORTING A STEEL LIGHTPOLE. I WAS TRAVELLING ABOUT 30 MPH AT TIME OF IMPACT WITH THE CONCRETE PILLAR. SUDDEN IMPACT CAUSED THE REAR OF MY VEHICLE TO LEAVE THE GROUND. THIS WAS THE DIRECT RESPONSE TO THE SUDDEN STOP. AIR BAGS DID NOT DEPLOY. AT THE TIME OF ACCIDENT I WAS TRAVELLING ON A HIGHWAY AND IN MOTION. VEHICLE WAS EQUIPPED WITH DRIVER, PASSENGER AND SIDE AIRBAGS.
Mfg Campaign: 10936651
Recall Date: Dec 21, 2016
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHILE IN PARK ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,025.
Corrective Action:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHILE IN PARK ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,025.
Additional Notes:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHILE IN PARK ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,025.
Mfg Campaign: 10935415
Recall Date: Dec 15, 2016
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I DROVE THIS CAR FOR 12500 MILES ONLY AND I HAD SQUEAKING NOISE FROM BREAKS I WENT TO TOYOTA DEALERSHIP THEY FIXED IT AND NO CHARGE FOR IT. SO BREAK HAS A PROBLEM BUT THEY DID NOT ADMIT IT. THE MECHANIC SAID IF IS NOT MANUFACTURE DEFECT NO NEED TO RESURFACE AND REPLACE THE BREAK. IT CAUSES THE SURFACE TO BE THIN AND EITHER I HAVE TO REPLACE IT OR WILL SONN BE BAD AGAIN.
Corrective Action:
I DROVE THIS CAR FOR 12500 MILES ONLY AND I HAD SQUEAKING NOISE FROM BREAKS I WENT TO TOYOTA DEALERSHIP THEY FIXED IT AND NO CHARGE FOR IT. SO BREAK HAS A PROBLEM BUT THEY DID NOT ADMIT IT. THE MECHANIC SAID IF IS NOT MANUFACTURE DEFECT NO NEED TO RESURFACE AND REPLACE THE BREAK. IT CAUSES THE SURFACE TO BE THIN AND EITHER I HAVE TO REPLACE IT OR WILL SONN BE BAD AGAIN.
Additional Notes:
I DROVE THIS CAR FOR 12500 MILES ONLY AND I HAD SQUEAKING NOISE FROM BREAKS I WENT TO TOYOTA DEALERSHIP THEY FIXED IT AND NO CHARGE FOR IT. SO BREAK HAS A PROBLEM BUT THEY DID NOT ADMIT IT. THE MECHANIC SAID IF IS NOT MANUFACTURE DEFECT NO NEED TO RESURFACE AND REPLACE THE BREAK. IT CAUSES THE SURFACE TO BE THIN AND EITHER I HAVE TO REPLACE IT OR WILL SONN BE BAD AGAIN.
Mfg Campaign: 10934353
Recall Date: Dec 10, 2016
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE THE VEHICLE WAS STATIONARY, THE AUTOMATIC LIFTGATE CRASHED DOWN ONTO THE CONTACT, WHICH CAUSED INJURY AND DISCOLORATION TO THE CONTACT'S SPINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. ..UPDATED 03/09/17 *BF CONSUMER STATED SHORTLY AFTER INJURY TOYOTA ISSUED A "LIMITED SERVICE CAMPAIGN" TO REMEDY OR REPLACE THE POWER BACK DOOR ECU (ELECTRONIC CONTROL UNIT). UPDATED 7/16/18*JB *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE THE VEHICLE WAS STATIONARY, THE AUTOMATIC LIFTGATE CRASHED DOWN ONTO THE CONTACT, WHICH CAUSED INJURY AND DISCOLORATION TO THE CONTACT'S SPINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. ..UPDATED 03/09/17 *BF CONSUMER STATED SHORTLY AFTER INJURY TOYOTA ISSUED A "LIMITED SERVICE CAMPAIGN" TO REMEDY OR REPLACE THE POWER BACK DOOR ECU (ELECTRONIC CONTROL UNIT). UPDATED 7/16/18*JB *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE THE VEHICLE WAS STATIONARY, THE AUTOMATIC LIFTGATE CRASHED DOWN ONTO THE CONTACT, WHICH CAUSED INJURY AND DISCOLORATION TO THE CONTACT'S SPINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. ..UPDATED 03/09/17 *BF CONSUMER STATED SHORTLY AFTER INJURY TOYOTA ISSUED A "LIMITED SERVICE CAMPAIGN" TO REMEDY OR REPLACE THE POWER BACK DOOR ECU (ELECTRONIC CONTROL UNIT). UPDATED 7/16/18*JB *TR
Mfg Campaign: 10929666
Recall Date: Dec 2, 2016
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE NOTICED THAT WHEN SHIFTING FROM REVERSE INTO DRIVE THE TRANSMISSION CAN TAKE 2-3 SECONDS TO ACTUALLY "SHIFT" INTO THE DRIVE GEAR AND HAVE THE GAS PEDAL MOVE CAR FORWARD. DURING THE 2-3 SECONDS, PRESSING THE GAS DOES NOTHING BUT REV/INCREASE THE RPM IN THE ENGINE. IF YOU DO PRESS THE GAS AND THE "SHIFT" TAKES PLACE IT WILL JERK THE VEHICLE FORWARD A BIT.
Corrective Action:
I HAVE NOTICED THAT WHEN SHIFTING FROM REVERSE INTO DRIVE THE TRANSMISSION CAN TAKE 2-3 SECONDS TO ACTUALLY "SHIFT" INTO THE DRIVE GEAR AND HAVE THE GAS PEDAL MOVE CAR FORWARD. DURING THE 2-3 SECONDS, PRESSING THE GAS DOES NOTHING BUT REV/INCREASE THE RPM IN THE ENGINE. IF YOU DO PRESS THE GAS AND THE "SHIFT" TAKES PLACE IT WILL JERK THE VEHICLE FORWARD A BIT.
Additional Notes:
I HAVE NOTICED THAT WHEN SHIFTING FROM REVERSE INTO DRIVE THE TRANSMISSION CAN TAKE 2-3 SECONDS TO ACTUALLY "SHIFT" INTO THE DRIVE GEAR AND HAVE THE GAS PEDAL MOVE CAR FORWARD. DURING THE 2-3 SECONDS, PRESSING THE GAS DOES NOTHING BUT REV/INCREASE THE RPM IN THE ENGINE. IF YOU DO PRESS THE GAS AND THE "SHIFT" TAKES PLACE IT WILL JERK THE VEHICLE FORWARD A BIT.
Mfg Campaign: 10928394
Recall Date: Nov 28, 2016
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
THIS INCIDENT OCCURRED ON 8/30/16 AND INVOLVED A SUDDEN TOTAL AND UNEXPECTED LOSS OF POWER IN TRAFFIC AT INTERSTATE SPEEDS. VEHICLE INVOLVED WAS A SIX MONTH OLD 2016 TOYOTA RAV4 WITH 5300 MILES. INCIDENT OCCURRED IN SOUTHBOUND LANES OF I-65 BETWEEN LAFAYETTE AND LEBANON, IN. WHILE MOVING AT 60 MPH IN A VERY HEAVY RAINSTORM. FORTUNATELY, I WAS IN THE RIGHT HAND LANE AND WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD WITHOUT BEING STRUCK BY FOLLOWING TRAFFIC AND HAD THE VEHICLE TOWED TO A TOYOTA DEALER IN AVON, IN. AFTER EXAMINING MY VEHICLE THE DEALERSHIP INFORMED ME THAT THERE WAS WATER IN MY ENGINE WHICH WAS NOT COVERED BY MY WARRANTY. THEY ALSO TOLD ME THAT I HAD BEEN DRIVING THROUGH DEEP STANDING WATER. WHEN TOLD THAT I WAS DRIVING ON INTERSTATE, THE DEALERSHIP TOLD ME THAT THEN IT WAS "AN ACT OF GOD" AND STILL WAS NOT COVERED. SINCE DEALING WITH REPLACEMENT OF THE ENGINE, AT A COST OF $10,000, I HAVE HAD THE CAR EXAMINED BY A MECHANICAL ENGINEER WHO IS OF THE OPINION THAT THIS PROBLEM OCCURRED DUE TO THE RE-DESIGN OF THE AIR INDUCTION SYSTEM. AIR IS INDUCTED AT LEFT FRONT WHEEL AND, WITH HEAVY RAIN, WATER SPLASHING OFF ROAD IS FORCED THRU AIR FILTER. WATER SHOULD NOT REACH THE AIR FILTER BUT, SINCE THIS IS THE ONLY AVENUE FOR ENTRANCE TO THE ENGINE WITHOUT SUBMERSION, IT OBVIOUSLY DID. ONCE FILTER IS SATURATED THERE ARE NO BAFFLES OR SWALES TO PREVENT WATER FROM RUNNING DIRECTLY INTO THE INTAKE OF THE ENGINE. TOYOTA ACCEPTS NO RESPONSIBILITY FOR THIS INCIDENT EITHER FINANCIALLY OR FOR SAFETY CONCERNS. THEY DO NOT BELIEVE THAT I WAS JUST DRIVING DOWN THE INTERSTATE. I HAVE A DISTINCT ADVANTAGE IN THAT IKNOW THAT THIS IS TRUE. I FEEL EXTREMELY FORTUNATE TO HAVE AVOIDED A CRASH AT THIS SPEED AND IN THESE CONDITIONS. I HOPE THAT TOYOTA DOES NOT WAIT UNTIL WE HAVE SERIOUS INJURY OR LOSS OF LIFE TO ACKNOWLEDGE AND CORRECT THIS DESIGN FLAW. *TR
Corrective Action:
THIS INCIDENT OCCURRED ON 8/30/16 AND INVOLVED A SUDDEN TOTAL AND UNEXPECTED LOSS OF POWER IN TRAFFIC AT INTERSTATE SPEEDS. VEHICLE INVOLVED WAS A SIX MONTH OLD 2016 TOYOTA RAV4 WITH 5300 MILES. INCIDENT OCCURRED IN SOUTHBOUND LANES OF I-65 BETWEEN LAFAYETTE AND LEBANON, IN. WHILE MOVING AT 60 MPH IN A VERY HEAVY RAINSTORM. FORTUNATELY, I WAS IN THE RIGHT HAND LANE AND WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD WITHOUT BEING STRUCK BY FOLLOWING TRAFFIC AND HAD THE VEHICLE TOWED TO A TOYOTA DEALER IN AVON, IN. AFTER EXAMINING MY VEHICLE THE DEALERSHIP INFORMED ME THAT THERE WAS WATER IN MY ENGINE WHICH WAS NOT COVERED BY MY WARRANTY. THEY ALSO TOLD ME THAT I HAD BEEN DRIVING THROUGH DEEP STANDING WATER. WHEN TOLD THAT I WAS DRIVING ON INTERSTATE, THE DEALERSHIP TOLD ME THAT THEN IT WAS "AN ACT OF GOD" AND STILL WAS NOT COVERED. SINCE DEALING WITH REPLACEMENT OF THE ENGINE, AT A COST OF $10,000, I HAVE HAD THE CAR EXAMINED BY A MECHANICAL ENGINEER WHO IS OF THE OPINION THAT THIS PROBLEM OCCURRED DUE TO THE RE-DESIGN OF THE AIR INDUCTION SYSTEM. AIR IS INDUCTED AT LEFT FRONT WHEEL AND, WITH HEAVY RAIN, WATER SPLASHING OFF ROAD IS FORCED THRU AIR FILTER. WATER SHOULD NOT REACH THE AIR FILTER BUT, SINCE THIS IS THE ONLY AVENUE FOR ENTRANCE TO THE ENGINE WITHOUT SUBMERSION, IT OBVIOUSLY DID. ONCE FILTER IS SATURATED THERE ARE NO BAFFLES OR SWALES TO PREVENT WATER FROM RUNNING DIRECTLY INTO THE INTAKE OF THE ENGINE. TOYOTA ACCEPTS NO RESPONSIBILITY FOR THIS INCIDENT EITHER FINANCIALLY OR FOR SAFETY CONCERNS. THEY DO NOT BELIEVE THAT I WAS JUST DRIVING DOWN THE INTERSTATE. I HAVE A DISTINCT ADVANTAGE IN THAT IKNOW THAT THIS IS TRUE. I FEEL EXTREMELY FORTUNATE TO HAVE AVOIDED A CRASH AT THIS SPEED AND IN THESE CONDITIONS. I HOPE THAT TOYOTA DOES NOT WAIT UNTIL WE HAVE SERIOUS INJURY OR LOSS OF LIFE TO ACKNOWLEDGE AND CORRECT THIS DESIGN FLAW. *TR
Additional Notes:
THIS INCIDENT OCCURRED ON 8/30/16 AND INVOLVED A SUDDEN TOTAL AND UNEXPECTED LOSS OF POWER IN TRAFFIC AT INTERSTATE SPEEDS. VEHICLE INVOLVED WAS A SIX MONTH OLD 2016 TOYOTA RAV4 WITH 5300 MILES. INCIDENT OCCURRED IN SOUTHBOUND LANES OF I-65 BETWEEN LAFAYETTE AND LEBANON, IN. WHILE MOVING AT 60 MPH IN A VERY HEAVY RAINSTORM. FORTUNATELY, I WAS IN THE RIGHT HAND LANE AND WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD WITHOUT BEING STRUCK BY FOLLOWING TRAFFIC AND HAD THE VEHICLE TOWED TO A TOYOTA DEALER IN AVON, IN. AFTER EXAMINING MY VEHICLE THE DEALERSHIP INFORMED ME THAT THERE WAS WATER IN MY ENGINE WHICH WAS NOT COVERED BY MY WARRANTY. THEY ALSO TOLD ME THAT I HAD BEEN DRIVING THROUGH DEEP STANDING WATER. WHEN TOLD THAT I WAS DRIVING ON INTERSTATE, THE DEALERSHIP TOLD ME THAT THEN IT WAS "AN ACT OF GOD" AND STILL WAS NOT COVERED. SINCE DEALING WITH REPLACEMENT OF THE ENGINE, AT A COST OF $10,000, I HAVE HAD THE CAR EXAMINED BY A MECHANICAL ENGINEER WHO IS OF THE OPINION THAT THIS PROBLEM OCCURRED DUE TO THE RE-DESIGN OF THE AIR INDUCTION SYSTEM. AIR IS INDUCTED AT LEFT FRONT WHEEL AND, WITH HEAVY RAIN, WATER SPLASHING OFF ROAD IS FORCED THRU AIR FILTER. WATER SHOULD NOT REACH THE AIR FILTER BUT, SINCE THIS IS THE ONLY AVENUE FOR ENTRANCE TO THE ENGINE WITHOUT SUBMERSION, IT OBVIOUSLY DID. ONCE FILTER IS SATURATED THERE ARE NO BAFFLES OR SWALES TO PREVENT WATER FROM RUNNING DIRECTLY INTO THE INTAKE OF THE ENGINE. TOYOTA ACCEPTS NO RESPONSIBILITY FOR THIS INCIDENT EITHER FINANCIALLY OR FOR SAFETY CONCERNS. THEY DO NOT BELIEVE THAT I WAS JUST DRIVING DOWN THE INTERSTATE. I HAVE A DISTINCT ADVANTAGE IN THAT IKNOW THAT THIS IS TRUE. I FEEL EXTREMELY FORTUNATE TO HAVE AVOIDED A CRASH AT THIS SPEED AND IN THESE CONDITIONS. I HOPE THAT TOYOTA DOES NOT WAIT UNTIL WE HAVE SERIOUS INJURY OR LOSS OF LIFE TO ACKNOWLEDGE AND CORRECT THIS DESIGN FLAW. *TR
Mfg Campaign: 10928126
Recall Date: Nov 27, 2016
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HEADLIGHT BEAMS ARE CAPPED BY WHAT APPEARS AS A HORIZONTAL LINE IN THE MIDDLE OF THE WINDSHIELD AS IF A SHADE IS HALFWAY DOWN. LIMITED ROAD IS VISIBLE BELOW THE LINE AND JUST PITCH BLACK ABOVE. IF THE VEHICLE IS PITCHED DOWN AS WHEN GOING DOWN A HILL YOU CAN ONLY SEE ABOUT FIFTY FEET AHEAD. EXTREMELY DANGEROUS. YOU HAVE TO CONTINUOUSLY HAVE HIGH-BEAMS ON AND THOSE ARE DIRECTED TO THE CENTER OF THE ROAD RATHER THAN HAVING A BROAD BEAM. ALSO, THERE IS NO LIGHT TO THE FRONT OF EITHER SIDE SO TURNING AT NIGHT IS BLIND AS YOU MAKE THE TURN. WE NEED THIS FLAW CORRECTED IMMEDIATELY. WHAT RECOURSE DO WE HAVE?
Corrective Action:
HEADLIGHT BEAMS ARE CAPPED BY WHAT APPEARS AS A HORIZONTAL LINE IN THE MIDDLE OF THE WINDSHIELD AS IF A SHADE IS HALFWAY DOWN. LIMITED ROAD IS VISIBLE BELOW THE LINE AND JUST PITCH BLACK ABOVE. IF THE VEHICLE IS PITCHED DOWN AS WHEN GOING DOWN A HILL YOU CAN ONLY SEE ABOUT FIFTY FEET AHEAD. EXTREMELY DANGEROUS. YOU HAVE TO CONTINUOUSLY HAVE HIGH-BEAMS ON AND THOSE ARE DIRECTED TO THE CENTER OF THE ROAD RATHER THAN HAVING A BROAD BEAM. ALSO, THERE IS NO LIGHT TO THE FRONT OF EITHER SIDE SO TURNING AT NIGHT IS BLIND AS YOU MAKE THE TURN. WE NEED THIS FLAW CORRECTED IMMEDIATELY. WHAT RECOURSE DO WE HAVE?
Additional Notes:
HEADLIGHT BEAMS ARE CAPPED BY WHAT APPEARS AS A HORIZONTAL LINE IN THE MIDDLE OF THE WINDSHIELD AS IF A SHADE IS HALFWAY DOWN. LIMITED ROAD IS VISIBLE BELOW THE LINE AND JUST PITCH BLACK ABOVE. IF THE VEHICLE IS PITCHED DOWN AS WHEN GOING DOWN A HILL YOU CAN ONLY SEE ABOUT FIFTY FEET AHEAD. EXTREMELY DANGEROUS. YOU HAVE TO CONTINUOUSLY HAVE HIGH-BEAMS ON AND THOSE ARE DIRECTED TO THE CENTER OF THE ROAD RATHER THAN HAVING A BROAD BEAM. ALSO, THERE IS NO LIGHT TO THE FRONT OF EITHER SIDE SO TURNING AT NIGHT IS BLIND AS YOU MAKE THE TURN. WE NEED THIS FLAW CORRECTED IMMEDIATELY. WHAT RECOURSE DO WE HAVE?
Mfg Campaign: 10927301
Recall Date: Nov 21, 2016
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STRUCK A CURB WHILE DRIVING AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM WAS NO LONGER IN ALIGNMENT. THE VEHICLE COULD NOT BE REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE ELECTRICAL SYSTEM NEEDED TO BE UPDATED AND REALIGNED. THE VEHICLE WAS REPAIRED; HOWEVER, THE DEALER STATED THAT THERE WERE ADDITIONAL FAILURES THAT WERE NOT DISCLOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200. THE VIN WAS NOT PROVIDED.
Corrective Action:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STRUCK A CURB WHILE DRIVING AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM WAS NO LONGER IN ALIGNMENT. THE VEHICLE COULD NOT BE REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE ELECTRICAL SYSTEM NEEDED TO BE UPDATED AND REALIGNED. THE VEHICLE WAS REPAIRED; HOWEVER, THE DEALER STATED THAT THERE WERE ADDITIONAL FAILURES THAT WERE NOT DISCLOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200. THE VIN WAS NOT PROVIDED.
Additional Notes:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STRUCK A CURB WHILE DRIVING AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM WAS NO LONGER IN ALIGNMENT. THE VEHICLE COULD NOT BE REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE ELECTRICAL SYSTEM NEEDED TO BE UPDATED AND REALIGNED. THE VEHICLE WAS REPAIRED; HOWEVER, THE DEALER STATED THAT THERE WERE ADDITIONAL FAILURES THAT WERE NOT DISCLOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200. THE VIN WAS NOT PROVIDED.
Mfg Campaign: 10925945
Recall Date: Nov 14, 2016
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED AND IMPAIRED THE CONTACT'S VISION. AS A RESULT, THE CONTACT DROVE OFF THE ROAD. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 9,800.
Corrective Action:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED AND IMPAIRED THE CONTACT'S VISION. AS A RESULT, THE CONTACT DROVE OFF THE ROAD. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 9,800.
Additional Notes:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED AND IMPAIRED THE CONTACT'S VISION. AS A RESULT, THE CONTACT DROVE OFF THE ROAD. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 9,800.
Mfg Campaign: 10920209
Recall Date: Oct 31, 2016
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
THIS BRAND NEW 2016 RAVE LIMITED CONSTANTLY PULLS TO THE RIGHT WHILE MOVING.. HAD 2 ALIGNMENTS DONE, TIRES ROTATED AND BALANCED AND STILL THE SAME PROBLEM. *TR
Corrective Action:
THIS BRAND NEW 2016 RAVE LIMITED CONSTANTLY PULLS TO THE RIGHT WHILE MOVING.. HAD 2 ALIGNMENTS DONE, TIRES ROTATED AND BALANCED AND STILL THE SAME PROBLEM. *TR
Additional Notes:
THIS BRAND NEW 2016 RAVE LIMITED CONSTANTLY PULLS TO THE RIGHT WHILE MOVING.. HAD 2 ALIGNMENTS DONE, TIRES ROTATED AND BALANCED AND STILL THE SAME PROBLEM. *TR
Mfg Campaign: 10918416
Recall Date: Oct 24, 2016
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
THIS BRAND NEW 2016 RAVE LIMITED CONSTANTLY PULLS TO THE RIGHT WHILE MOVING.. HAD 2 ALIGNMENTS DONE, TIRES ROTATED AND BALANCED AND STILL THE SAME PROBLEM. *TR
Corrective Action:
THIS BRAND NEW 2016 RAVE LIMITED CONSTANTLY PULLS TO THE RIGHT WHILE MOVING.. HAD 2 ALIGNMENTS DONE, TIRES ROTATED AND BALANCED AND STILL THE SAME PROBLEM. *TR
Additional Notes:
THIS BRAND NEW 2016 RAVE LIMITED CONSTANTLY PULLS TO THE RIGHT WHILE MOVING.. HAD 2 ALIGNMENTS DONE, TIRES ROTATED AND BALANCED AND STILL THE SAME PROBLEM. *TR
Mfg Campaign: 10918416
Recall Date: Oct 24, 2016
Toyota Motor Corporation
Defect Description:
SEATS
Potential Consequences:
DRIVER'S SEAT CUSHION CLOTH MATERIAL STARTING TO FRAY AND DETERIORATE. FABRIC EVENTUALLY IS GOING TO FRAY AND STUFFING WILL BEGIN TO FALL OUT
Corrective Action:
DRIVER'S SEAT CUSHION CLOTH MATERIAL STARTING TO FRAY AND DETERIORATE. FABRIC EVENTUALLY IS GOING TO FRAY AND STUFFING WILL BEGIN TO FALL OUT
Additional Notes:
DRIVER'S SEAT CUSHION CLOTH MATERIAL STARTING TO FRAY AND DETERIORATE. FABRIC EVENTUALLY IS GOING TO FRAY AND STUFFING WILL BEGIN TO FALL OUT
Mfg Campaign: 10916406
Recall Date: Oct 17, 2016
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HEADLIGHTS ARE INADEQUATE AND VERY UNSAFE. LIGHT CAST IS A HALF MOON WITH A HORIZONTAL UPPER BORDER. IT IS DARK ABOVE THAT AND THERE IS MINIMAL PERIPHERAL LIGHT CAST BY THE HEADLIGHTS SO TURNING CORNERS IS VERY DIFFICULT. HIGH BEAMS ONLY SLIGHTLY IMPROVE ABILITY TO SEE.
Corrective Action:
HEADLIGHTS ARE INADEQUATE AND VERY UNSAFE. LIGHT CAST IS A HALF MOON WITH A HORIZONTAL UPPER BORDER. IT IS DARK ABOVE THAT AND THERE IS MINIMAL PERIPHERAL LIGHT CAST BY THE HEADLIGHTS SO TURNING CORNERS IS VERY DIFFICULT. HIGH BEAMS ONLY SLIGHTLY IMPROVE ABILITY TO SEE.
Additional Notes:
HEADLIGHTS ARE INADEQUATE AND VERY UNSAFE. LIGHT CAST IS A HALF MOON WITH A HORIZONTAL UPPER BORDER. IT IS DARK ABOVE THAT AND THERE IS MINIMAL PERIPHERAL LIGHT CAST BY THE HEADLIGHTS SO TURNING CORNERS IS VERY DIFFICULT. HIGH BEAMS ONLY SLIGHTLY IMPROVE ABILITY TO SEE.
Mfg Campaign: 10914853
Recall Date: Oct 8, 2016
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE HAS WHISTLE OR WHINING NOISE ON ACCELERATION AT 55-70 MPH. (PREVIOUSLY THE VEHICLE MADE THIS NOISE AT LOWER SPEEDS AND THE TRANSMISSION WAS REPLACED (REPAIR ORDER WAS OPENED ON 6/1 AND CLOSED ON 6/9/2016). AS STATED ABOVE THE VEHICLE NOW WHINES/WHISTLES AT 55-70 MPH. APPARENTLY REPLACING THE TRANSMISSION DID NOT RESOLVE THE ISSUE.
Corrective Action:
VEHICLE HAS WHISTLE OR WHINING NOISE ON ACCELERATION AT 55-70 MPH. (PREVIOUSLY THE VEHICLE MADE THIS NOISE AT LOWER SPEEDS AND THE TRANSMISSION WAS REPLACED (REPAIR ORDER WAS OPENED ON 6/1 AND CLOSED ON 6/9/2016). AS STATED ABOVE THE VEHICLE NOW WHINES/WHISTLES AT 55-70 MPH. APPARENTLY REPLACING THE TRANSMISSION DID NOT RESOLVE THE ISSUE.
Additional Notes:
VEHICLE HAS WHISTLE OR WHINING NOISE ON ACCELERATION AT 55-70 MPH. (PREVIOUSLY THE VEHICLE MADE THIS NOISE AT LOWER SPEEDS AND THE TRANSMISSION WAS REPLACED (REPAIR ORDER WAS OPENED ON 6/1 AND CLOSED ON 6/9/2016). AS STATED ABOVE THE VEHICLE NOW WHINES/WHISTLES AT 55-70 MPH. APPARENTLY REPLACING THE TRANSMISSION DID NOT RESOLVE THE ISSUE.
Mfg Campaign: 10910663
Recall Date: Sep 29, 2016
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE ENTERING A PARKING SPACE IN A NORMAL AND FREQUENT MANNER ON THE SIDE OF A WALMART STORE THE VEHICLE FAILED TO RESPOND TO THE BRAKE PEDAL WHEN APPLIED. THE VEHICLE KEPT MOVING AND PROCEEDED OVER THE SIDEWALK AND INTO THE FENCED AREA AROUND THE GARDEN DEPT. BRAKES WERE APPLIED SEVERAL TIMES. NO OTHER VEHICLES INVOLVED AND NO OTHER PERSONS INVOLVED EXCEPT DRIVER (MYSELF), HUSBAND AND SON.
Corrective Action:
WHILE ENTERING A PARKING SPACE IN A NORMAL AND FREQUENT MANNER ON THE SIDE OF A WALMART STORE THE VEHICLE FAILED TO RESPOND TO THE BRAKE PEDAL WHEN APPLIED. THE VEHICLE KEPT MOVING AND PROCEEDED OVER THE SIDEWALK AND INTO THE FENCED AREA AROUND THE GARDEN DEPT. BRAKES WERE APPLIED SEVERAL TIMES. NO OTHER VEHICLES INVOLVED AND NO OTHER PERSONS INVOLVED EXCEPT DRIVER (MYSELF), HUSBAND AND SON.
Additional Notes:
WHILE ENTERING A PARKING SPACE IN A NORMAL AND FREQUENT MANNER ON THE SIDE OF A WALMART STORE THE VEHICLE FAILED TO RESPOND TO THE BRAKE PEDAL WHEN APPLIED. THE VEHICLE KEPT MOVING AND PROCEEDED OVER THE SIDEWALK AND INTO THE FENCED AREA AROUND THE GARDEN DEPT. BRAKES WERE APPLIED SEVERAL TIMES. NO OTHER VEHICLES INVOLVED AND NO OTHER PERSONS INVOLVED EXCEPT DRIVER (MYSELF), HUSBAND AND SON.
Mfg Campaign: 10908585
Recall Date: Sep 21, 2016
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THIS SAFETY ISSUE WHICH I HAVE SEEN MENTIONED BY MANY OTHER BUYERS ONLINE AND HAVE PERSONALLY SEEN ON A 2015 RAV4 CONSISTS OF TWO PIECES OF PLASTIC MOLDING ON THE DASH BOARD WHICH APPEAR TO BE DESIGNED TO LOOK LIKE SHINY METAL MOLDINGS BUT EXHIBIT A VERY DANGEROUS GLARE FROM BOTH THE FRONT AND SIDE REFLECTIONS FROM THE SUN. EVEN WHEN WEARING SUNGLASSES IT CAN MAKE IT DIFFICULT TO SEE WHERE YOU ARE GOING. I SHOWED THIS ISSUE TO THE SALESMEN AND HE COULD SEE IT TOO. HE SAID THAT HE WOULD TRY AND FIND THE PHONE NUMBER FOR A TOYOTA REPRESENTATIVE AND CALL HIM ABOUT THE PROBLEM. AFTER NOT HEARING BACK FROM HIM I RETURNED A FEW DAYS LATER AND HE TOLD ME THAT NO ONE AT THE DEALERSHIP COULD LOCATE HIS NUMBER. HE THEN TALKED TO HIS MANAGER AND RETURNED TO TELL ME THAT HIS MANAGER WOULD SEND AN EMAIL TO THE REGIONAL REPRESENTATIVE TO SEE IF ANYTHING COULD BE DONE ABOUT THE PROBLEM. IT HAS BEEN MANY WEEKS NOW AND I HAVE NOT HEARD BACK FROM ANYONE ABOUT RESOLVING THIS SAFETY ISSUE.
Corrective Action:
THIS SAFETY ISSUE WHICH I HAVE SEEN MENTIONED BY MANY OTHER BUYERS ONLINE AND HAVE PERSONALLY SEEN ON A 2015 RAV4 CONSISTS OF TWO PIECES OF PLASTIC MOLDING ON THE DASH BOARD WHICH APPEAR TO BE DESIGNED TO LOOK LIKE SHINY METAL MOLDINGS BUT EXHIBIT A VERY DANGEROUS GLARE FROM BOTH THE FRONT AND SIDE REFLECTIONS FROM THE SUN. EVEN WHEN WEARING SUNGLASSES IT CAN MAKE IT DIFFICULT TO SEE WHERE YOU ARE GOING. I SHOWED THIS ISSUE TO THE SALESMEN AND HE COULD SEE IT TOO. HE SAID THAT HE WOULD TRY AND FIND THE PHONE NUMBER FOR A TOYOTA REPRESENTATIVE AND CALL HIM ABOUT THE PROBLEM. AFTER NOT HEARING BACK FROM HIM I RETURNED A FEW DAYS LATER AND HE TOLD ME THAT NO ONE AT THE DEALERSHIP COULD LOCATE HIS NUMBER. HE THEN TALKED TO HIS MANAGER AND RETURNED TO TELL ME THAT HIS MANAGER WOULD SEND AN EMAIL TO THE REGIONAL REPRESENTATIVE TO SEE IF ANYTHING COULD BE DONE ABOUT THE PROBLEM. IT HAS BEEN MANY WEEKS NOW AND I HAVE NOT HEARD BACK FROM ANYONE ABOUT RESOLVING THIS SAFETY ISSUE.
Additional Notes:
THIS SAFETY ISSUE WHICH I HAVE SEEN MENTIONED BY MANY OTHER BUYERS ONLINE AND HAVE PERSONALLY SEEN ON A 2015 RAV4 CONSISTS OF TWO PIECES OF PLASTIC MOLDING ON THE DASH BOARD WHICH APPEAR TO BE DESIGNED TO LOOK LIKE SHINY METAL MOLDINGS BUT EXHIBIT A VERY DANGEROUS GLARE FROM BOTH THE FRONT AND SIDE REFLECTIONS FROM THE SUN. EVEN WHEN WEARING SUNGLASSES IT CAN MAKE IT DIFFICULT TO SEE WHERE YOU ARE GOING. I SHOWED THIS ISSUE TO THE SALESMEN AND HE COULD SEE IT TOO. HE SAID THAT HE WOULD TRY AND FIND THE PHONE NUMBER FOR A TOYOTA REPRESENTATIVE AND CALL HIM ABOUT THE PROBLEM. AFTER NOT HEARING BACK FROM HIM I RETURNED A FEW DAYS LATER AND HE TOLD ME THAT NO ONE AT THE DEALERSHIP COULD LOCATE HIS NUMBER. HE THEN TALKED TO HIS MANAGER AND RETURNED TO TELL ME THAT HIS MANAGER WOULD SEND AN EMAIL TO THE REGIONAL REPRESENTATIVE TO SEE IF ANYTHING COULD BE DONE ABOUT THE PROBLEM. IT HAS BEEN MANY WEEKS NOW AND I HAVE NOT HEARD BACK FROM ANYONE ABOUT RESOLVING THIS SAFETY ISSUE.
Mfg Campaign: 10906056
Recall Date: Sep 13, 2016
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
NA
Corrective Action:
NA
Additional Notes:
NA
Mfg Campaign: 10903507
Recall Date: Sep 4, 2016
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
NA
Corrective Action:
NA
Additional Notes:
NA
Mfg Campaign: 10903507
Recall Date: Sep 4, 2016
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2016 TOYOTA RAV 4 CHECK ENGINE LIGHT CAME ON.. I TOOK IT IN FOR SERVICE AND THE MECHANIC SAID THAT A RODENT CHEWED THE WIRES AND THAT THE ENTIRE ENGINE WIRE HARNESS NEEDS TO BE REPLACED FOR 2080. ALSO THAT THE WARRANTY DOESN'T COVER IT EVEN THOUGH IT'S ONLY 7 MONTHS OLD AND THEY KNOW IT'S DO TO FAULTY WIRES OR USING SOY PRODUCTS.
Corrective Action:
MY 2016 TOYOTA RAV 4 CHECK ENGINE LIGHT CAME ON.. I TOOK IT IN FOR SERVICE AND THE MECHANIC SAID THAT A RODENT CHEWED THE WIRES AND THAT THE ENTIRE ENGINE WIRE HARNESS NEEDS TO BE REPLACED FOR 2080. ALSO THAT THE WARRANTY DOESN'T COVER IT EVEN THOUGH IT'S ONLY 7 MONTHS OLD AND THEY KNOW IT'S DO TO FAULTY WIRES OR USING SOY PRODUCTS.
Additional Notes:
MY 2016 TOYOTA RAV 4 CHECK ENGINE LIGHT CAME ON.. I TOOK IT IN FOR SERVICE AND THE MECHANIC SAID THAT A RODENT CHEWED THE WIRES AND THAT THE ENTIRE ENGINE WIRE HARNESS NEEDS TO BE REPLACED FOR 2080. ALSO THAT THE WARRANTY DOESN'T COVER IT EVEN THOUGH IT'S ONLY 7 MONTHS OLD AND THEY KNOW IT'S DO TO FAULTY WIRES OR USING SOY PRODUCTS.
Mfg Campaign: 10899864
Recall Date: Aug 31, 2016
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