Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB13 / 23TA13
Recall Date: Nov 1, 2023
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Yaris, Rav4, Land Cruiser and 4Runner vehicles, and Scion FR-S, iM, and TC vehicles manufactured January 28, 2016, to March 14, 2016. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET16A
Recall Date: Apr 22, 2016
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Toyota RAV4 vehicles manufactured October 30, 2015, to February 3, 2016, 2016 Lexus RX350 vehicles manufactured October 26, 2015, to February 8, 2016, and 2016 Lexus ES350 vehicles manufactured September 1, 2015, to February 29, 2016. These vehicles are equipped with an ABS actuator that may have a damaged O-ring which could result in improper brake fluid pressure control during ABS, Traction Control, or Stability Control activation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: G0I, GLC
Recall Date: Apr 7, 2016
Consumer Complaints
281 ComplaintsToyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
MY BRAND NEW CAR CAUGHT FIRE IN THE FRONT WHILE IT WAS PARKED OUTSIDE A RESTAURANT. I CAME OUTSIDE TO LEAVE AND IT WAS TOWED AWAY. THE CAR WAS TOTALED FROM THE FIRE. I SAW THE RAV4 INVESTIGATION IS HAPPENING AND WANTED TO MAKE SURE YOU HAD MY REPORT INCLUDED. THE FIRE HAPPENED IN THE FRONT LEFT (AS IT WAS STATED IN THE ARTICLE OTHER CARS). I CAN SEND YOU ADDITIONAL DETAILS IF NEEDED BUT EVERYTHING IS MATCHING UP WITH THE OTHER INCIDENTS. IT WAS A BRAND NEW CAR WHICH IS WHY IT WAS SUCH A STRANGE EVENT.
Corrective Action:
MY BRAND NEW CAR CAUGHT FIRE IN THE FRONT WHILE IT WAS PARKED OUTSIDE A RESTAURANT. I CAME OUTSIDE TO LEAVE AND IT WAS TOWED AWAY. THE CAR WAS TOTALED FROM THE FIRE. I SAW THE RAV4 INVESTIGATION IS HAPPENING AND WANTED TO MAKE SURE YOU HAD MY REPORT INCLUDED. THE FIRE HAPPENED IN THE FRONT LEFT (AS IT WAS STATED IN THE ARTICLE OTHER CARS). I CAN SEND YOU ADDITIONAL DETAILS IF NEEDED BUT EVERYTHING IS MATCHING UP WITH THE OTHER INCIDENTS. IT WAS A BRAND NEW CAR WHICH IS WHY IT WAS SUCH A STRANGE EVENT.
Additional Notes:
MY BRAND NEW CAR CAUGHT FIRE IN THE FRONT WHILE IT WAS PARKED OUTSIDE A RESTAURANT. I CAME OUTSIDE TO LEAVE AND IT WAS TOWED AWAY. THE CAR WAS TOTALED FROM THE FIRE. I SAW THE RAV4 INVESTIGATION IS HAPPENING AND WANTED TO MAKE SURE YOU HAD MY REPORT INCLUDED. THE FIRE HAPPENED IN THE FRONT LEFT (AS IT WAS STATED IN THE ARTICLE OTHER CARS). I CAN SEND YOU ADDITIONAL DETAILS IF NEEDED BUT EVERYTHING IS MATCHING UP WITH THE OTHER INCIDENTS. IT WAS A BRAND NEW CAR WHICH IS WHY IT WAS SUCH A STRANGE EVENT.
Mfg Campaign: 11398858
Recall Date: Mar 3, 2021
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY BRAND NEW CAR CAUGHT FIRE IN THE FRONT WHILE IT WAS PARKED OUTSIDE A RESTAURANT. I CAME OUTSIDE TO LEAVE AND IT WAS TOWED AWAY. THE CAR WAS TOTALED FROM THE FIRE. I SAW THE RAV4 INVESTIGATION IS HAPPENING AND WANTED TO MAKE SURE YOU HAD MY REPORT INCLUDED. THE FIRE HAPPENED IN THE FRONT LEFT (AS IT WAS STATED IN THE ARTICLE OTHER CARS). I CAN SEND YOU ADDITIONAL DETAILS IF NEEDED BUT EVERYTHING IS MATCHING UP WITH THE OTHER INCIDENTS. IT WAS A BRAND NEW CAR WHICH IS WHY IT WAS SUCH A STRANGE EVENT.
Corrective Action:
MY BRAND NEW CAR CAUGHT FIRE IN THE FRONT WHILE IT WAS PARKED OUTSIDE A RESTAURANT. I CAME OUTSIDE TO LEAVE AND IT WAS TOWED AWAY. THE CAR WAS TOTALED FROM THE FIRE. I SAW THE RAV4 INVESTIGATION IS HAPPENING AND WANTED TO MAKE SURE YOU HAD MY REPORT INCLUDED. THE FIRE HAPPENED IN THE FRONT LEFT (AS IT WAS STATED IN THE ARTICLE OTHER CARS). I CAN SEND YOU ADDITIONAL DETAILS IF NEEDED BUT EVERYTHING IS MATCHING UP WITH THE OTHER INCIDENTS. IT WAS A BRAND NEW CAR WHICH IS WHY IT WAS SUCH A STRANGE EVENT.
Additional Notes:
MY BRAND NEW CAR CAUGHT FIRE IN THE FRONT WHILE IT WAS PARKED OUTSIDE A RESTAURANT. I CAME OUTSIDE TO LEAVE AND IT WAS TOWED AWAY. THE CAR WAS TOTALED FROM THE FIRE. I SAW THE RAV4 INVESTIGATION IS HAPPENING AND WANTED TO MAKE SURE YOU HAD MY REPORT INCLUDED. THE FIRE HAPPENED IN THE FRONT LEFT (AS IT WAS STATED IN THE ARTICLE OTHER CARS). I CAN SEND YOU ADDITIONAL DETAILS IF NEEDED BUT EVERYTHING IS MATCHING UP WITH THE OTHER INCIDENTS. IT WAS A BRAND NEW CAR WHICH IS WHY IT WAS SUCH A STRANGE EVENT.
Mfg Campaign: 11398858
Recall Date: Mar 3, 2021
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNED A 2016 TOYOTA RAV4. WHILE HER HUSBAND WAS MAKING A RIGHT TURN AT 30 MPH, THE VEHICLE ABRUPTLY SHUT OFF WITHOUT WARNING; HOWEVER, HER HUSBAND WAS ABLE TO RESTART THE VEHICLE UPON DEPRESSION OF THE ACCELERATOR PEDAL. AS THEY CONTINUED TO DRIVE, THE FAILURE OCCURRED TWO MORE TIMES AND AFTER THE THIRD FAILURE, A BLACKISH SMOKE BEGAN TO EMIT FROM UNDERNEATH THE FRONT PASSENGER SIDE OF THE HOOD. THE CONTACT'S HUSBAND WAS ABLE TO EXIT THE VEHICLE AND EXTINGUISH THE FIRE WITH A WATER BOTTLE. THE AUTHORITIES WERE CALLED TO THE SCENE, AND THE FIRE DEPARTMENT REMOVED THE BATTERY FROM THE VEHICLE. A FIRE AND POLICE REPORT WERE FILED; NO INJURIES WERE REPORTED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO SHEEHY TOYOTA OF STAFFORD(95 GARRISONVILLE RD, STAFFORD, VA 22554) WHERE THEY INITIALLY GAVE THE CONTACT AN ESTIMATE TO REPLACE THE VEHICLE PARTS IN ORDER TO CHECK IF THE VEHICLE WAS STILL OPERABLE. DUE TO THE HIGH COST OF THE REPAIR, HER INSURANCE COMPANY DEEMED THE VEHICLE TOTAL LOSS AND WAS DESTROYED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN DESTROYED. THE FAILURE MILEAGE WAS 44,156. *BF THE CONSUMER PROVIDED THE REPORT FROM THE FIRE DEPARTMENT.
Corrective Action:
TL* THE CONTACT OWNED A 2016 TOYOTA RAV4. WHILE HER HUSBAND WAS MAKING A RIGHT TURN AT 30 MPH, THE VEHICLE ABRUPTLY SHUT OFF WITHOUT WARNING; HOWEVER, HER HUSBAND WAS ABLE TO RESTART THE VEHICLE UPON DEPRESSION OF THE ACCELERATOR PEDAL. AS THEY CONTINUED TO DRIVE, THE FAILURE OCCURRED TWO MORE TIMES AND AFTER THE THIRD FAILURE, A BLACKISH SMOKE BEGAN TO EMIT FROM UNDERNEATH THE FRONT PASSENGER SIDE OF THE HOOD. THE CONTACT'S HUSBAND WAS ABLE TO EXIT THE VEHICLE AND EXTINGUISH THE FIRE WITH A WATER BOTTLE. THE AUTHORITIES WERE CALLED TO THE SCENE, AND THE FIRE DEPARTMENT REMOVED THE BATTERY FROM THE VEHICLE. A FIRE AND POLICE REPORT WERE FILED; NO INJURIES WERE REPORTED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO SHEEHY TOYOTA OF STAFFORD(95 GARRISONVILLE RD, STAFFORD, VA 22554) WHERE THEY INITIALLY GAVE THE CONTACT AN ESTIMATE TO REPLACE THE VEHICLE PARTS IN ORDER TO CHECK IF THE VEHICLE WAS STILL OPERABLE. DUE TO THE HIGH COST OF THE REPAIR, HER INSURANCE COMPANY DEEMED THE VEHICLE TOTAL LOSS AND WAS DESTROYED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN DESTROYED. THE FAILURE MILEAGE WAS 44,156. *BF THE CONSUMER PROVIDED THE REPORT FROM THE FIRE DEPARTMENT.
Additional Notes:
TL* THE CONTACT OWNED A 2016 TOYOTA RAV4. WHILE HER HUSBAND WAS MAKING A RIGHT TURN AT 30 MPH, THE VEHICLE ABRUPTLY SHUT OFF WITHOUT WARNING; HOWEVER, HER HUSBAND WAS ABLE TO RESTART THE VEHICLE UPON DEPRESSION OF THE ACCELERATOR PEDAL. AS THEY CONTINUED TO DRIVE, THE FAILURE OCCURRED TWO MORE TIMES AND AFTER THE THIRD FAILURE, A BLACKISH SMOKE BEGAN TO EMIT FROM UNDERNEATH THE FRONT PASSENGER SIDE OF THE HOOD. THE CONTACT'S HUSBAND WAS ABLE TO EXIT THE VEHICLE AND EXTINGUISH THE FIRE WITH A WATER BOTTLE. THE AUTHORITIES WERE CALLED TO THE SCENE, AND THE FIRE DEPARTMENT REMOVED THE BATTERY FROM THE VEHICLE. A FIRE AND POLICE REPORT WERE FILED; NO INJURIES WERE REPORTED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO SHEEHY TOYOTA OF STAFFORD(95 GARRISONVILLE RD, STAFFORD, VA 22554) WHERE THEY INITIALLY GAVE THE CONTACT AN ESTIMATE TO REPLACE THE VEHICLE PARTS IN ORDER TO CHECK IF THE VEHICLE WAS STILL OPERABLE. DUE TO THE HIGH COST OF THE REPAIR, HER INSURANCE COMPANY DEEMED THE VEHICLE TOTAL LOSS AND WAS DESTROYED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN DESTROYED. THE FAILURE MILEAGE WAS 44,156. *BF THE CONSUMER PROVIDED THE REPORT FROM THE FIRE DEPARTMENT.
Mfg Campaign: 11398767
Recall Date: Mar 2, 2021
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
IT SAYS IS SOMETHING WRONG WITH THE ECO OR PCM
Corrective Action:
IT SAYS IS SOMETHING WRONG WITH THE ECO OR PCM
Additional Notes:
IT SAYS IS SOMETHING WRONG WITH THE ECO OR PCM
Mfg Campaign: 11396199
Recall Date: Feb 14, 2021
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IT SAYS IS SOMETHING WRONG WITH THE ECO OR PCM
Corrective Action:
IT SAYS IS SOMETHING WRONG WITH THE ECO OR PCM
Additional Notes:
IT SAYS IS SOMETHING WRONG WITH THE ECO OR PCM
Mfg Campaign: 11396199
Recall Date: Feb 14, 2021
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
SOMETIMES MY BRAKES WORK NORMALLY. OTHER TIMES, THE BRAKE PEDAL WILL BE HARD TO PUSH, AND THE BRAKE PEDAL WILL NOT COME BACK UP WHEN I RELEASE IT. IF I DON'T PULL THE PEDAL BACK UP WITH MY FOOT, BRAKES WILL CONTINUE TO BE APPLIED EVEN WHEN I'M ACCELERATING. I CAN'T TELL WHY THEY WORK SOMETIMES AND NOT OTHERS. I COULD SPEND 4 HOURS DRIVING AROUND WITH STICKY BRAKES, AND THEN SUDDENLY, THEY'RE FINE.
Corrective Action:
SOMETIMES MY BRAKES WORK NORMALLY. OTHER TIMES, THE BRAKE PEDAL WILL BE HARD TO PUSH, AND THE BRAKE PEDAL WILL NOT COME BACK UP WHEN I RELEASE IT. IF I DON'T PULL THE PEDAL BACK UP WITH MY FOOT, BRAKES WILL CONTINUE TO BE APPLIED EVEN WHEN I'M ACCELERATING. I CAN'T TELL WHY THEY WORK SOMETIMES AND NOT OTHERS. I COULD SPEND 4 HOURS DRIVING AROUND WITH STICKY BRAKES, AND THEN SUDDENLY, THEY'RE FINE.
Additional Notes:
SOMETIMES MY BRAKES WORK NORMALLY. OTHER TIMES, THE BRAKE PEDAL WILL BE HARD TO PUSH, AND THE BRAKE PEDAL WILL NOT COME BACK UP WHEN I RELEASE IT. IF I DON'T PULL THE PEDAL BACK UP WITH MY FOOT, BRAKES WILL CONTINUE TO BE APPLIED EVEN WHEN I'M ACCELERATING. I CAN'T TELL WHY THEY WORK SOMETIMES AND NOT OTHERS. I COULD SPEND 4 HOURS DRIVING AROUND WITH STICKY BRAKES, AND THEN SUDDENLY, THEY'RE FINE.
Mfg Campaign: 11385271
Recall Date: Dec 28, 2020
Toyota Motor Corporation
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
CAMERA NOT WORKING PROPERLY
Corrective Action:
CAMERA NOT WORKING PROPERLY
Additional Notes:
CAMERA NOT WORKING PROPERLY
Mfg Campaign: 11383415
Recall Date: Dec 14, 2020
Toyota Motor Corporation
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
CAMERA NOT WORKING PROPERLY
Corrective Action:
CAMERA NOT WORKING PROPERLY
Additional Notes:
CAMERA NOT WORKING PROPERLY
Mfg Campaign: 11383415
Recall Date: Dec 14, 2020
Toyota Motor Corporation
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
CAMERA NOT WORKING PROPERLY
Corrective Action:
CAMERA NOT WORKING PROPERLY
Additional Notes:
CAMERA NOT WORKING PROPERLY
Mfg Campaign: 11383415
Recall Date: Dec 14, 2020
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HAVE BARELY HAD MY 2016 TOYOTA RAV4 A YEAR, WHEN LAST WEEK JUST LEFT WORK AND TURNED ONTO THE HWY ABOUT 10 MIN GOING ABOUT 65 MPH ON A STRAIGHT STRETCH. ALL OF A SUDDEN I HEARD A BLAST. FIRST I THOUGHT SOMEONE SHOT THE CAR, THEN THOUGHT MUST HAVE BLOWN A TIRE, BUT IT WAS STEERING FINE. I HEARD AIR AND LOOKED UP AT THE SUNROOF AND IT HAD SHATTERED AND EXPLODED, BIG CHUNK HAD BLOWN OUT. MORE LITTLE PIECES WERE BLOWING OUT SO I SHUT THE COVER. TOOK A PICTURE OF MY DISPLAY SHOWING TEMP, SPEED ETC. WASN'T SURE WHAT TO DO, I WAS 30 MILES FROM TOWN, SO I DROVE TO GAS STATION FOR GAS, AND TOOK PICTURES. NEXT MORNING CALLED TOYOTA AND TOLD THEM WHAT HAPPENED. HE MADE ME AN APPT. FOR LATER THAT DAY. I SAID IT SHOULD BE NO COST TO ME AS IT'S OBVIOUSLY A DEFECT IN THE SUNROOF. HE SAID WE WILL TAKE A LOOK AT IT AND SEE IF A ROCK HIT IT OR SOMETHING. I SAID "NO ROCK HIT IT, IT JUST EXPLODED FOR NO REASON". WENT TO APPT AND SERVICE GUY HAD ONLY BEEN ON THE JOB FOR A COUPLE OF WEEKS, THEY SENT OUT MAINTENANCE MANAGER. SHE TRIED TO TELL ME A ROCK MUST HAVE HIT IT, I ARGUED THAT NOTHING HIT IT, IT JUST EXPLODED. THEN SERVICE DIRECTOR CAME OUT, HE SAID THERE'S NO WAY TO PROVE WHAT HAPPENED AND THAT IT SHOULD BE COVERED UNDER MY INSURANCE COMPREHENSIVE FOR GLASS REPAIR. I SAID SURE WITH A $500 DEDUCTIBLE THAT I WILL HAVE TO PAY. HE SAID WELL THERE'S NOTHING THAT WE CAN DO. THEY WROTE UP A REPAIR QUOTE AND GAVE THAT TO ME. THEN A COUPLE GUYS COVERED THE SUNROOF WITH STICKY PLASTIC TO KEEP THE RAIN AND OTHER STUFF OUT. OTHER THAN THAT THEY WERE NO HELP, THEY SAID THEY HAD NEVER HEARD OF THIS HAPPENING, WHICH I FIND HARD TO BELIEVE, SO WHEN I GOT HOME I RESEARCHED EXPLODING SUNROOFS AND FOUND THAT THERE ARE HUNDREDS OF COMPLAINTS. I FEEL IT IS A DEFECTIVE SUNROOF AND TOYOTA SHOULD PAY FOR THE REPAIRS.
Corrective Action:
HAVE BARELY HAD MY 2016 TOYOTA RAV4 A YEAR, WHEN LAST WEEK JUST LEFT WORK AND TURNED ONTO THE HWY ABOUT 10 MIN GOING ABOUT 65 MPH ON A STRAIGHT STRETCH. ALL OF A SUDDEN I HEARD A BLAST. FIRST I THOUGHT SOMEONE SHOT THE CAR, THEN THOUGHT MUST HAVE BLOWN A TIRE, BUT IT WAS STEERING FINE. I HEARD AIR AND LOOKED UP AT THE SUNROOF AND IT HAD SHATTERED AND EXPLODED, BIG CHUNK HAD BLOWN OUT. MORE LITTLE PIECES WERE BLOWING OUT SO I SHUT THE COVER. TOOK A PICTURE OF MY DISPLAY SHOWING TEMP, SPEED ETC. WASN'T SURE WHAT TO DO, I WAS 30 MILES FROM TOWN, SO I DROVE TO GAS STATION FOR GAS, AND TOOK PICTURES. NEXT MORNING CALLED TOYOTA AND TOLD THEM WHAT HAPPENED. HE MADE ME AN APPT. FOR LATER THAT DAY. I SAID IT SHOULD BE NO COST TO ME AS IT'S OBVIOUSLY A DEFECT IN THE SUNROOF. HE SAID WE WILL TAKE A LOOK AT IT AND SEE IF A ROCK HIT IT OR SOMETHING. I SAID "NO ROCK HIT IT, IT JUST EXPLODED FOR NO REASON". WENT TO APPT AND SERVICE GUY HAD ONLY BEEN ON THE JOB FOR A COUPLE OF WEEKS, THEY SENT OUT MAINTENANCE MANAGER. SHE TRIED TO TELL ME A ROCK MUST HAVE HIT IT, I ARGUED THAT NOTHING HIT IT, IT JUST EXPLODED. THEN SERVICE DIRECTOR CAME OUT, HE SAID THERE'S NO WAY TO PROVE WHAT HAPPENED AND THAT IT SHOULD BE COVERED UNDER MY INSURANCE COMPREHENSIVE FOR GLASS REPAIR. I SAID SURE WITH A $500 DEDUCTIBLE THAT I WILL HAVE TO PAY. HE SAID WELL THERE'S NOTHING THAT WE CAN DO. THEY WROTE UP A REPAIR QUOTE AND GAVE THAT TO ME. THEN A COUPLE GUYS COVERED THE SUNROOF WITH STICKY PLASTIC TO KEEP THE RAIN AND OTHER STUFF OUT. OTHER THAN THAT THEY WERE NO HELP, THEY SAID THEY HAD NEVER HEARD OF THIS HAPPENING, WHICH I FIND HARD TO BELIEVE, SO WHEN I GOT HOME I RESEARCHED EXPLODING SUNROOFS AND FOUND THAT THERE ARE HUNDREDS OF COMPLAINTS. I FEEL IT IS A DEFECTIVE SUNROOF AND TOYOTA SHOULD PAY FOR THE REPAIRS.
Additional Notes:
HAVE BARELY HAD MY 2016 TOYOTA RAV4 A YEAR, WHEN LAST WEEK JUST LEFT WORK AND TURNED ONTO THE HWY ABOUT 10 MIN GOING ABOUT 65 MPH ON A STRAIGHT STRETCH. ALL OF A SUDDEN I HEARD A BLAST. FIRST I THOUGHT SOMEONE SHOT THE CAR, THEN THOUGHT MUST HAVE BLOWN A TIRE, BUT IT WAS STEERING FINE. I HEARD AIR AND LOOKED UP AT THE SUNROOF AND IT HAD SHATTERED AND EXPLODED, BIG CHUNK HAD BLOWN OUT. MORE LITTLE PIECES WERE BLOWING OUT SO I SHUT THE COVER. TOOK A PICTURE OF MY DISPLAY SHOWING TEMP, SPEED ETC. WASN'T SURE WHAT TO DO, I WAS 30 MILES FROM TOWN, SO I DROVE TO GAS STATION FOR GAS, AND TOOK PICTURES. NEXT MORNING CALLED TOYOTA AND TOLD THEM WHAT HAPPENED. HE MADE ME AN APPT. FOR LATER THAT DAY. I SAID IT SHOULD BE NO COST TO ME AS IT'S OBVIOUSLY A DEFECT IN THE SUNROOF. HE SAID WE WILL TAKE A LOOK AT IT AND SEE IF A ROCK HIT IT OR SOMETHING. I SAID "NO ROCK HIT IT, IT JUST EXPLODED FOR NO REASON". WENT TO APPT AND SERVICE GUY HAD ONLY BEEN ON THE JOB FOR A COUPLE OF WEEKS, THEY SENT OUT MAINTENANCE MANAGER. SHE TRIED TO TELL ME A ROCK MUST HAVE HIT IT, I ARGUED THAT NOTHING HIT IT, IT JUST EXPLODED. THEN SERVICE DIRECTOR CAME OUT, HE SAID THERE'S NO WAY TO PROVE WHAT HAPPENED AND THAT IT SHOULD BE COVERED UNDER MY INSURANCE COMPREHENSIVE FOR GLASS REPAIR. I SAID SURE WITH A $500 DEDUCTIBLE THAT I WILL HAVE TO PAY. HE SAID WELL THERE'S NOTHING THAT WE CAN DO. THEY WROTE UP A REPAIR QUOTE AND GAVE THAT TO ME. THEN A COUPLE GUYS COVERED THE SUNROOF WITH STICKY PLASTIC TO KEEP THE RAIN AND OTHER STUFF OUT. OTHER THAN THAT THEY WERE NO HELP, THEY SAID THEY HAD NEVER HEARD OF THIS HAPPENING, WHICH I FIND HARD TO BELIEVE, SO WHEN I GOT HOME I RESEARCHED EXPLODING SUNROOFS AND FOUND THAT THERE ARE HUNDREDS OF COMPLAINTS. I FEEL IT IS A DEFECTIVE SUNROOF AND TOYOTA SHOULD PAY FOR THE REPAIRS.
Mfg Campaign: 11382713
Recall Date: Dec 9, 2020
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
ALL 4 TAIL LIGHTS ARE DEVELOPING A WHITE HAZE ON THE INSIDE OF THE LENS THAT WILL EVENTUALLY AFFECT THE VISIBILITY OF THE AFFECTED SAFETY LIGHT. THIS INTERNAL LENS CONTAMINATION CANNOT BE CLEANED AND WILL CAUSE THE LIGHTS TO FAIL TO MEET THEIR ORIGINAL DOT APPROVED SPECIFICATIONS CREATING A SAFETY/CRASH HAZARD. THIS DEFECT APPEARS TO AFFECT ALL 2016-2018 RAV4S SUPPLIED WITH LIGHT ASSEMBLIES MADE BY ICHIKOH/VALEO. NOTE: THIS ISSUE IS NOT CAUSED BY ISOLATED DEFECTIVE CRACKED OR BROKEN LIGHT ASSEMBLIES CONTAMINATED BY WATER. BASED ON MY OWN VEHICLE AND A ROUGH PARKING LOT SURVEY ALL OF THESE LIGHTS WILL DEVELOP THIS ISSUE OVER TIME. MY CURRENT WORKING THEORY IS THAT THIS INSIDE LENS FOGGING IS CAUSED BY LEACHING PLASTICIZERS FROM THE LIGHT ASSEMBLIES COMPONENTS VAPORIZING AND THEN DEPOSITING ON THE INSIDE OF THE LENS. THE AMOUNT OF SUNLIGHT RECEIVED SEEMS TO CORRELATE WITH THE SEVERITY OF THE ISSUE.
Corrective Action:
ALL 4 TAIL LIGHTS ARE DEVELOPING A WHITE HAZE ON THE INSIDE OF THE LENS THAT WILL EVENTUALLY AFFECT THE VISIBILITY OF THE AFFECTED SAFETY LIGHT. THIS INTERNAL LENS CONTAMINATION CANNOT BE CLEANED AND WILL CAUSE THE LIGHTS TO FAIL TO MEET THEIR ORIGINAL DOT APPROVED SPECIFICATIONS CREATING A SAFETY/CRASH HAZARD. THIS DEFECT APPEARS TO AFFECT ALL 2016-2018 RAV4S SUPPLIED WITH LIGHT ASSEMBLIES MADE BY ICHIKOH/VALEO. NOTE: THIS ISSUE IS NOT CAUSED BY ISOLATED DEFECTIVE CRACKED OR BROKEN LIGHT ASSEMBLIES CONTAMINATED BY WATER. BASED ON MY OWN VEHICLE AND A ROUGH PARKING LOT SURVEY ALL OF THESE LIGHTS WILL DEVELOP THIS ISSUE OVER TIME. MY CURRENT WORKING THEORY IS THAT THIS INSIDE LENS FOGGING IS CAUSED BY LEACHING PLASTICIZERS FROM THE LIGHT ASSEMBLIES COMPONENTS VAPORIZING AND THEN DEPOSITING ON THE INSIDE OF THE LENS. THE AMOUNT OF SUNLIGHT RECEIVED SEEMS TO CORRELATE WITH THE SEVERITY OF THE ISSUE.
Additional Notes:
ALL 4 TAIL LIGHTS ARE DEVELOPING A WHITE HAZE ON THE INSIDE OF THE LENS THAT WILL EVENTUALLY AFFECT THE VISIBILITY OF THE AFFECTED SAFETY LIGHT. THIS INTERNAL LENS CONTAMINATION CANNOT BE CLEANED AND WILL CAUSE THE LIGHTS TO FAIL TO MEET THEIR ORIGINAL DOT APPROVED SPECIFICATIONS CREATING A SAFETY/CRASH HAZARD. THIS DEFECT APPEARS TO AFFECT ALL 2016-2018 RAV4S SUPPLIED WITH LIGHT ASSEMBLIES MADE BY ICHIKOH/VALEO. NOTE: THIS ISSUE IS NOT CAUSED BY ISOLATED DEFECTIVE CRACKED OR BROKEN LIGHT ASSEMBLIES CONTAMINATED BY WATER. BASED ON MY OWN VEHICLE AND A ROUGH PARKING LOT SURVEY ALL OF THESE LIGHTS WILL DEVELOP THIS ISSUE OVER TIME. MY CURRENT WORKING THEORY IS THAT THIS INSIDE LENS FOGGING IS CAUSED BY LEACHING PLASTICIZERS FROM THE LIGHT ASSEMBLIES COMPONENTS VAPORIZING AND THEN DEPOSITING ON THE INSIDE OF THE LENS. THE AMOUNT OF SUNLIGHT RECEIVED SEEMS TO CORRELATE WITH THE SEVERITY OF THE ISSUE.
Mfg Campaign: 11376241
Recall Date: Nov 24, 2020
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PLEASE BE AWARE THAT NEWER TOYOTA CAR AND TRUCK MODELS ARE NOT COMPATIBLE FOR THE MOST PART, WITH THE LATEST TO SERIES OF APPLE IPHONES, THE 11 AND THE JUST RELEASED 12 SERIES. THIS HAS BEEN A KNOWN ISSUE FOR OVER A YEAR, YET NO RESOLUTION HAS BEEN PROVIDED. THIS IS A POTENTIAL SAFETY HAZARD ESPECIALLY IN STATES THAT REQUIRE HANDS FREE USE OF A CELL PHONE WHILE OPERATING A VEHICLE. HOW CAN TWO LARGE COMPANIES NOT WORK TOGETHER TO PROVIDE THE NECESSARY INTEGRATION BETWEEN THEIR PRODUCTS TO ALLOW SAFE OPERATION OF THEIR VEHICLES AND PHONE. I ASK TO NHTSA TO INVESTIGATE THIS MATTER AND TAKE PROPER ACTIONS TO MITIGATE THIS RISK ASAP.
Corrective Action:
PLEASE BE AWARE THAT NEWER TOYOTA CAR AND TRUCK MODELS ARE NOT COMPATIBLE FOR THE MOST PART, WITH THE LATEST TO SERIES OF APPLE IPHONES, THE 11 AND THE JUST RELEASED 12 SERIES. THIS HAS BEEN A KNOWN ISSUE FOR OVER A YEAR, YET NO RESOLUTION HAS BEEN PROVIDED. THIS IS A POTENTIAL SAFETY HAZARD ESPECIALLY IN STATES THAT REQUIRE HANDS FREE USE OF A CELL PHONE WHILE OPERATING A VEHICLE. HOW CAN TWO LARGE COMPANIES NOT WORK TOGETHER TO PROVIDE THE NECESSARY INTEGRATION BETWEEN THEIR PRODUCTS TO ALLOW SAFE OPERATION OF THEIR VEHICLES AND PHONE. I ASK TO NHTSA TO INVESTIGATE THIS MATTER AND TAKE PROPER ACTIONS TO MITIGATE THIS RISK ASAP.
Additional Notes:
PLEASE BE AWARE THAT NEWER TOYOTA CAR AND TRUCK MODELS ARE NOT COMPATIBLE FOR THE MOST PART, WITH THE LATEST TO SERIES OF APPLE IPHONES, THE 11 AND THE JUST RELEASED 12 SERIES. THIS HAS BEEN A KNOWN ISSUE FOR OVER A YEAR, YET NO RESOLUTION HAS BEEN PROVIDED. THIS IS A POTENTIAL SAFETY HAZARD ESPECIALLY IN STATES THAT REQUIRE HANDS FREE USE OF A CELL PHONE WHILE OPERATING A VEHICLE. HOW CAN TWO LARGE COMPANIES NOT WORK TOGETHER TO PROVIDE THE NECESSARY INTEGRATION BETWEEN THEIR PRODUCTS TO ALLOW SAFE OPERATION OF THEIR VEHICLES AND PHONE. I ASK TO NHTSA TO INVESTIGATE THIS MATTER AND TAKE PROPER ACTIONS TO MITIGATE THIS RISK ASAP.
Mfg Campaign: 11375487
Recall Date: Nov 20, 2020
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING 65 MPH AND APPROACHING AN EXIT OFF THE FREEWAY RAMP, THE CONTACT DEPRESSED THE BRAKE PEDAL WHICH FAILED TO ENGAGE PROPERLY AS THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACTS HUSBAND PUMPED THE BRAKE PEDAL A COUPLE OF TIMES BUT FAILED TO RESPOND CAUSING THE VEHICLE TO CROSSOVER A 4 LANE HIGHWAY, ONTO A UPHILL ONRAMP WHERE IT CAME TO A STOP AFTER CRASHING INTO A CURB. THE VEHICLE WAS RESTARTED AND THE VEHICLE RESUMED TO NORMAL. THE VEHICLE RECEIVED MINOR DAMAGE TO THE PASSENGER FRONT TIRE, AND THE RIM WAS CRACKED. THE VEHICLE WAS TOWED TO A DEALER (BALISE TOYOTA 1399 RIVERDALE ST, WEST SPRINGFIELD, MA 01089 (413) 306-3037) HOWEVER THE VEHICLE WAS NOT DIAGNOSED OR SEEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT A TECHNICIAN WOULD GO OUT TO THE DEALER AND INSPECTED THE VEHICLE RECORDERS WHICH DETERMINED NO FAULTY CODES. THE FAILURE MILEAGE WAS APPROXIMATELY 40,132.
Corrective Action:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING 65 MPH AND APPROACHING AN EXIT OFF THE FREEWAY RAMP, THE CONTACT DEPRESSED THE BRAKE PEDAL WHICH FAILED TO ENGAGE PROPERLY AS THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACTS HUSBAND PUMPED THE BRAKE PEDAL A COUPLE OF TIMES BUT FAILED TO RESPOND CAUSING THE VEHICLE TO CROSSOVER A 4 LANE HIGHWAY, ONTO A UPHILL ONRAMP WHERE IT CAME TO A STOP AFTER CRASHING INTO A CURB. THE VEHICLE WAS RESTARTED AND THE VEHICLE RESUMED TO NORMAL. THE VEHICLE RECEIVED MINOR DAMAGE TO THE PASSENGER FRONT TIRE, AND THE RIM WAS CRACKED. THE VEHICLE WAS TOWED TO A DEALER (BALISE TOYOTA 1399 RIVERDALE ST, WEST SPRINGFIELD, MA 01089 (413) 306-3037) HOWEVER THE VEHICLE WAS NOT DIAGNOSED OR SEEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT A TECHNICIAN WOULD GO OUT TO THE DEALER AND INSPECTED THE VEHICLE RECORDERS WHICH DETERMINED NO FAULTY CODES. THE FAILURE MILEAGE WAS APPROXIMATELY 40,132.
Additional Notes:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING 65 MPH AND APPROACHING AN EXIT OFF THE FREEWAY RAMP, THE CONTACT DEPRESSED THE BRAKE PEDAL WHICH FAILED TO ENGAGE PROPERLY AS THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACTS HUSBAND PUMPED THE BRAKE PEDAL A COUPLE OF TIMES BUT FAILED TO RESPOND CAUSING THE VEHICLE TO CROSSOVER A 4 LANE HIGHWAY, ONTO A UPHILL ONRAMP WHERE IT CAME TO A STOP AFTER CRASHING INTO A CURB. THE VEHICLE WAS RESTARTED AND THE VEHICLE RESUMED TO NORMAL. THE VEHICLE RECEIVED MINOR DAMAGE TO THE PASSENGER FRONT TIRE, AND THE RIM WAS CRACKED. THE VEHICLE WAS TOWED TO A DEALER (BALISE TOYOTA 1399 RIVERDALE ST, WEST SPRINGFIELD, MA 01089 (413) 306-3037) HOWEVER THE VEHICLE WAS NOT DIAGNOSED OR SEEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT A TECHNICIAN WOULD GO OUT TO THE DEALER AND INSPECTED THE VEHICLE RECORDERS WHICH DETERMINED NO FAULTY CODES. THE FAILURE MILEAGE WAS APPROXIMATELY 40,132.
Mfg Campaign: 11367043
Recall Date: Oct 29, 2020
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT HE NOTICED MOISTURE COMING FROM THE FLOOR ON THE FRONT PASSENGER'S SIDE OF THE VEHICLE. THE CONDITION WAS NOTICEABLE AFTER IT RAINED OR WHEN THE AIR CONDITIONER WAS BEING USED. THE VEHICLE WAS TAKEN TO THE DEALER LONGO TOYOTA 3534 N. PECK RD., EL MONTE, CA 91731, (626) 539-2403. THE MECHANIC WAS UNABLE DIAGNOSE THE ISSUE SINCE THE FLOOR AREA WAS DRIED. IT WAS SUGGESTED TO THE CONTACT TO BRING THE VEHICLE BACK ANOTHER TIME. THE VEHICLE WAS RETURNED TO THE DEALER AND DIAGNOSED THAT THE AIR CONDITIONING DRAIN HOSE UNDERNEATH THE FLOOR WAS CLOGGED WITH SPIDER WEBBING. THE FLOOR UNDERNEATH THE CARPET WAS COVERED IN MOLD AND MILDEW DUE TO THE MOISTURE. THE CONTACT WAS CONCERNED ABOUT A HEALTH RISK FROM THE MOLD AND MILDEW. THE DEALER QUOTED A REPAIR COST OF $4,000 TO $5,000. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT HE NOTICED MOISTURE COMING FROM THE FLOOR ON THE FRONT PASSENGER'S SIDE OF THE VEHICLE. THE CONDITION WAS NOTICEABLE AFTER IT RAINED OR WHEN THE AIR CONDITIONER WAS BEING USED. THE VEHICLE WAS TAKEN TO THE DEALER LONGO TOYOTA 3534 N. PECK RD., EL MONTE, CA 91731, (626) 539-2403. THE MECHANIC WAS UNABLE DIAGNOSE THE ISSUE SINCE THE FLOOR AREA WAS DRIED. IT WAS SUGGESTED TO THE CONTACT TO BRING THE VEHICLE BACK ANOTHER TIME. THE VEHICLE WAS RETURNED TO THE DEALER AND DIAGNOSED THAT THE AIR CONDITIONING DRAIN HOSE UNDERNEATH THE FLOOR WAS CLOGGED WITH SPIDER WEBBING. THE FLOOR UNDERNEATH THE CARPET WAS COVERED IN MOLD AND MILDEW DUE TO THE MOISTURE. THE CONTACT WAS CONCERNED ABOUT A HEALTH RISK FROM THE MOLD AND MILDEW. THE DEALER QUOTED A REPAIR COST OF $4,000 TO $5,000. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT HE NOTICED MOISTURE COMING FROM THE FLOOR ON THE FRONT PASSENGER'S SIDE OF THE VEHICLE. THE CONDITION WAS NOTICEABLE AFTER IT RAINED OR WHEN THE AIR CONDITIONER WAS BEING USED. THE VEHICLE WAS TAKEN TO THE DEALER LONGO TOYOTA 3534 N. PECK RD., EL MONTE, CA 91731, (626) 539-2403. THE MECHANIC WAS UNABLE DIAGNOSE THE ISSUE SINCE THE FLOOR AREA WAS DRIED. IT WAS SUGGESTED TO THE CONTACT TO BRING THE VEHICLE BACK ANOTHER TIME. THE VEHICLE WAS RETURNED TO THE DEALER AND DIAGNOSED THAT THE AIR CONDITIONING DRAIN HOSE UNDERNEATH THE FLOOR WAS CLOGGED WITH SPIDER WEBBING. THE FLOOR UNDERNEATH THE CARPET WAS COVERED IN MOLD AND MILDEW DUE TO THE MOISTURE. THE CONTACT WAS CONCERNED ABOUT A HEALTH RISK FROM THE MOLD AND MILDEW. THE DEALER QUOTED A REPAIR COST OF $4,000 TO $5,000. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,000.
Mfg Campaign: 11364685
Recall Date: Oct 16, 2020
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED. THE CONTACT STATED WHEN THE DRIVER DROVE AT 60 MPH, THE VEHICLE IN FRONT MADE A SUDDEN STOP AND WHEN THE DRIVER ENGAGED THE BRAKE PEDAL IT WENT TO THE FLOOR BOARD AND CAUSED THE DRIVER TO CRASH INTO THE TRUCK'S REAR END. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR INSPECTION. HOWEVER, THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT ALSO WANTED TO ADVISE THAT THE BRAKE PADS WAS PREVIOUSLY REPLACED BY AN UNKNOWN DEALER BECAUSE THE CONTACT HAD NOTICED THAT TOOK A LONGER TIME FOR THE BRAKE TO ENGAGE WHEN THE VEHICLE WAS DRIVEN OVER 60 MPH. THERE WERE NO INJURIES TO REPORT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 40,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED. THE CONTACT STATED WHEN THE DRIVER DROVE AT 60 MPH, THE VEHICLE IN FRONT MADE A SUDDEN STOP AND WHEN THE DRIVER ENGAGED THE BRAKE PEDAL IT WENT TO THE FLOOR BOARD AND CAUSED THE DRIVER TO CRASH INTO THE TRUCK'S REAR END. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR INSPECTION. HOWEVER, THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT ALSO WANTED TO ADVISE THAT THE BRAKE PADS WAS PREVIOUSLY REPLACED BY AN UNKNOWN DEALER BECAUSE THE CONTACT HAD NOTICED THAT TOOK A LONGER TIME FOR THE BRAKE TO ENGAGE WHEN THE VEHICLE WAS DRIVEN OVER 60 MPH. THERE WERE NO INJURIES TO REPORT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 40,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED. THE CONTACT STATED WHEN THE DRIVER DROVE AT 60 MPH, THE VEHICLE IN FRONT MADE A SUDDEN STOP AND WHEN THE DRIVER ENGAGED THE BRAKE PEDAL IT WENT TO THE FLOOR BOARD AND CAUSED THE DRIVER TO CRASH INTO THE TRUCK'S REAR END. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR INSPECTION. HOWEVER, THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT ALSO WANTED TO ADVISE THAT THE BRAKE PADS WAS PREVIOUSLY REPLACED BY AN UNKNOWN DEALER BECAUSE THE CONTACT HAD NOTICED THAT TOOK A LONGER TIME FOR THE BRAKE TO ENGAGE WHEN THE VEHICLE WAS DRIVEN OVER 60 MPH. THERE WERE NO INJURIES TO REPORT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 40,000.
Mfg Campaign: 11351453
Recall Date: Aug 26, 2020
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ALL FOUR DOOR LOCKS HAVE MALFUNCTIONED. EACH HAVE BEEN REPLACED. NOW THE REPLACEMENTS ARE ALSO FAILING. THE DOORS DO NOT LOCK OR UNLOCK WITH THE KEY FOB. MAKING IT IMPOSSIBLE TO GET INTO THE CAR WHEN I START THE CAR, THE DOORS ARE SUPPOSED TO LOCK AUTOMATICALLY, WHICH DOES NOT HAPPEN. MAKING IT INCREDIBLY UNSAFE ALL OF THE INFORMATION IS AT NORTH HOLLYWOOD TOYOTA IT HAS BEEN GOING ON SINCE 2018.
Corrective Action:
ALL FOUR DOOR LOCKS HAVE MALFUNCTIONED. EACH HAVE BEEN REPLACED. NOW THE REPLACEMENTS ARE ALSO FAILING. THE DOORS DO NOT LOCK OR UNLOCK WITH THE KEY FOB. MAKING IT IMPOSSIBLE TO GET INTO THE CAR WHEN I START THE CAR, THE DOORS ARE SUPPOSED TO LOCK AUTOMATICALLY, WHICH DOES NOT HAPPEN. MAKING IT INCREDIBLY UNSAFE ALL OF THE INFORMATION IS AT NORTH HOLLYWOOD TOYOTA IT HAS BEEN GOING ON SINCE 2018.
Additional Notes:
ALL FOUR DOOR LOCKS HAVE MALFUNCTIONED. EACH HAVE BEEN REPLACED. NOW THE REPLACEMENTS ARE ALSO FAILING. THE DOORS DO NOT LOCK OR UNLOCK WITH THE KEY FOB. MAKING IT IMPOSSIBLE TO GET INTO THE CAR WHEN I START THE CAR, THE DOORS ARE SUPPOSED TO LOCK AUTOMATICALLY, WHICH DOES NOT HAPPEN. MAKING IT INCREDIBLY UNSAFE ALL OF THE INFORMATION IS AT NORTH HOLLYWOOD TOYOTA IT HAS BEEN GOING ON SINCE 2018.
Mfg Campaign: 11349228
Recall Date: Aug 14, 2020
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AND TAPPING ON THE BRAKE PEDAL TO SLOW THE VEHICLE, THE FRONT-END VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE KOONS FORD OF BALTIMORE DEALER LOCATED AT 6970 SECURITY BLVD, WOODLAWN, MD 21244, WHERE THE BRAKE PADS AND BRAKE ROTORS WERE REPLACED. THE FAILURE RECURRED AND THE VEHICLE VIBRATED MUCH HARDER AND WAS TAKEN BACK TO THE SAME DEALER WHO THEN REPLACED A PIECE OF RUBBER AROUND THE BRAKE PEDAL. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Corrective Action:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AND TAPPING ON THE BRAKE PEDAL TO SLOW THE VEHICLE, THE FRONT-END VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE KOONS FORD OF BALTIMORE DEALER LOCATED AT 6970 SECURITY BLVD, WOODLAWN, MD 21244, WHERE THE BRAKE PADS AND BRAKE ROTORS WERE REPLACED. THE FAILURE RECURRED AND THE VEHICLE VIBRATED MUCH HARDER AND WAS TAKEN BACK TO THE SAME DEALER WHO THEN REPLACED A PIECE OF RUBBER AROUND THE BRAKE PEDAL. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Additional Notes:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AND TAPPING ON THE BRAKE PEDAL TO SLOW THE VEHICLE, THE FRONT-END VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE KOONS FORD OF BALTIMORE DEALER LOCATED AT 6970 SECURITY BLVD, WOODLAWN, MD 21244, WHERE THE BRAKE PADS AND BRAKE ROTORS WERE REPLACED. THE FAILURE RECURRED AND THE VEHICLE VIBRATED MUCH HARDER AND WAS TAKEN BACK TO THE SAME DEALER WHO THEN REPLACED A PIECE OF RUBBER AROUND THE BRAKE PEDAL. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Mfg Campaign: 11349000
Recall Date: Aug 13, 2020
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING ON A CITY STREET AND I HEARD A LOUD CRACKING SOUND. MY SUNROOF CRACKED AND THE GLASS SHATTERED. I WAS NOT UNDER ANY SORT OF UNDERPASS OR TREE.
Corrective Action:
I WAS DRIVING ON A CITY STREET AND I HEARD A LOUD CRACKING SOUND. MY SUNROOF CRACKED AND THE GLASS SHATTERED. I WAS NOT UNDER ANY SORT OF UNDERPASS OR TREE.
Additional Notes:
I WAS DRIVING ON A CITY STREET AND I HEARD A LOUD CRACKING SOUND. MY SUNROOF CRACKED AND THE GLASS SHATTERED. I WAS NOT UNDER ANY SORT OF UNDERPASS OR TREE.
Mfg Campaign: 11341454
Recall Date: Jul 25, 2020
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
NEW APPLE IPHONE 11PROMAX. NO LONGER CAN GET HANDS FREE TEXTING SO SAFETY COMPROMISED. STATIONARY ,IN MOTION ALL ROADS
Corrective Action:
NEW APPLE IPHONE 11PROMAX. NO LONGER CAN GET HANDS FREE TEXTING SO SAFETY COMPROMISED. STATIONARY ,IN MOTION ALL ROADS
Additional Notes:
NEW APPLE IPHONE 11PROMAX. NO LONGER CAN GET HANDS FREE TEXTING SO SAFETY COMPROMISED. STATIONARY ,IN MOTION ALL ROADS
Mfg Campaign: 11339178
Recall Date: Jul 13, 2020
Toyota Motor Corporation
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, BETWEEN 2,000-3,000 RPM, THE VEHICLE JOLTED BACKWARD AND STALLED WITHOUT WARNING. THE VEHICLE SHUDDERED AND THE BRAKE PEDAL WAS DEPRESSED TO REGAIN CONTROL OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO JACK TAYLOR'S ALEXANDRIA TOYOTA (3750 RICHMOND HWY, ALEXANDRIA, VA 22305) WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE CONTACT WAS INFORMED THAT THE DEFECT WAS RELATED TO THE TORQUE CONVERTER. THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED, AND WAS GIVEN AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, BETWEEN 2,000-3,000 RPM, THE VEHICLE JOLTED BACKWARD AND STALLED WITHOUT WARNING. THE VEHICLE SHUDDERED AND THE BRAKE PEDAL WAS DEPRESSED TO REGAIN CONTROL OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO JACK TAYLOR'S ALEXANDRIA TOYOTA (3750 RICHMOND HWY, ALEXANDRIA, VA 22305) WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE CONTACT WAS INFORMED THAT THE DEFECT WAS RELATED TO THE TORQUE CONVERTER. THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED, AND WAS GIVEN AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, BETWEEN 2,000-3,000 RPM, THE VEHICLE JOLTED BACKWARD AND STALLED WITHOUT WARNING. THE VEHICLE SHUDDERED AND THE BRAKE PEDAL WAS DEPRESSED TO REGAIN CONTROL OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO JACK TAYLOR'S ALEXANDRIA TOYOTA (3750 RICHMOND HWY, ALEXANDRIA, VA 22305) WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE CONTACT WAS INFORMED THAT THE DEFECT WAS RELATED TO THE TORQUE CONVERTER. THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED, AND WAS GIVEN AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Mfg Campaign: 11338271
Recall Date: Jul 8, 2020
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