Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB13 / 23TA13
Recall Date: Nov 1, 2023
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET19A
Recall Date: Jun 28, 2019
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17R2
Recall Date: May 2, 2017
Consumer Complaints
387 ComplaintsToyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FAN BLOWER MOTOR FOR THE A/C BROKE DOWN AROUND 50,000 KMS, THIS IS A PREMATURE BREAK DOWN. I DID'NT GET A CHANCE TO BRING IT FOR REPAIR UNTIL MY ODIMETER REACHED 70,000KMS SO THE DEALERSHIP DECLINED THE WARRANTY REPAIR.
Corrective Action:
FAN BLOWER MOTOR FOR THE A/C BROKE DOWN AROUND 50,000 KMS, THIS IS A PREMATURE BREAK DOWN. I DID'NT GET A CHANCE TO BRING IT FOR REPAIR UNTIL MY ODIMETER REACHED 70,000KMS SO THE DEALERSHIP DECLINED THE WARRANTY REPAIR.
Additional Notes:
FAN BLOWER MOTOR FOR THE A/C BROKE DOWN AROUND 50,000 KMS, THIS IS A PREMATURE BREAK DOWN. I DID'NT GET A CHANCE TO BRING IT FOR REPAIR UNTIL MY ODIMETER REACHED 70,000KMS SO THE DEALERSHIP DECLINED THE WARRANTY REPAIR.
Mfg Campaign: 11360142
Recall Date: Sep 21, 2020
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
AUTO-HIGH BEAM DOESN'T FUNCTION NORMALLY AT TIMES. AUTO-HIGH BEAM ICON GOES OFF AT RANDOM, EVEN THOUGH THE LEVER IS PUSHED FORWARD AND THE HEADLIGHT STALK IS IN THE 'AUTO' POSITION. THIS CAUSES THE HIGH BEAMS TO BE INOPERABLE WHEN THE HEADLIGHTS ARE SET TO 'AUTO.'
Corrective Action:
AUTO-HIGH BEAM DOESN'T FUNCTION NORMALLY AT TIMES. AUTO-HIGH BEAM ICON GOES OFF AT RANDOM, EVEN THOUGH THE LEVER IS PUSHED FORWARD AND THE HEADLIGHT STALK IS IN THE 'AUTO' POSITION. THIS CAUSES THE HIGH BEAMS TO BE INOPERABLE WHEN THE HEADLIGHTS ARE SET TO 'AUTO.'
Additional Notes:
AUTO-HIGH BEAM DOESN'T FUNCTION NORMALLY AT TIMES. AUTO-HIGH BEAM ICON GOES OFF AT RANDOM, EVEN THOUGH THE LEVER IS PUSHED FORWARD AND THE HEADLIGHT STALK IS IN THE 'AUTO' POSITION. THIS CAUSES THE HIGH BEAMS TO BE INOPERABLE WHEN THE HEADLIGHTS ARE SET TO 'AUTO.'
Mfg Campaign: 11353276
Recall Date: Sep 5, 2020
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNED A 2017 TOYOTA RAV4 HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK ENGINE LIGHT SUDDENLY ILLUMINATED, WARNING MESSAGES BEGAN TO DISPLAY ON THE DASH SCREEN; BEFORE WHITE SMOKE WAS PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. MOMENTS LATER FLAMES WERE COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. DURING THE INCIDENT, THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER LARRY MILLER TOYOTA (2465 48TH CT. BOULDER, CO 80301) WERE NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 66,500.
Corrective Action:
TL* THE CONTACT OWNED A 2017 TOYOTA RAV4 HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK ENGINE LIGHT SUDDENLY ILLUMINATED, WARNING MESSAGES BEGAN TO DISPLAY ON THE DASH SCREEN; BEFORE WHITE SMOKE WAS PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. MOMENTS LATER FLAMES WERE COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. DURING THE INCIDENT, THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER LARRY MILLER TOYOTA (2465 48TH CT. BOULDER, CO 80301) WERE NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 66,500.
Additional Notes:
TL* THE CONTACT OWNED A 2017 TOYOTA RAV4 HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK ENGINE LIGHT SUDDENLY ILLUMINATED, WARNING MESSAGES BEGAN TO DISPLAY ON THE DASH SCREEN; BEFORE WHITE SMOKE WAS PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. MOMENTS LATER FLAMES WERE COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. DURING THE INCIDENT, THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER LARRY MILLER TOYOTA (2465 48TH CT. BOULDER, CO 80301) WERE NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 66,500.
Mfg Campaign: 11348663
Recall Date: Aug 11, 2020
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN STARTING AND PULLING AWAY FROM A STOP LIGHT AND TURNING, THE CAR SUDDENLY STALLED IN A SUBURBAN SETTING. NO HYBRID BATTERY POWER OR GAS POWER WAS AVAILABLE. ALL DASH BOARD LIGHTS CAME ON. THIS WAS SUDDEN AND THERE WAS NO HESITATION ON ACCELERATION OR INDICATIONS OF PROBLEMS PRIOR. IN TRAFFIC, HAD TO PUT THE CAR IN PARK AND RESTART IT. WORKED OK AFTER THAT. THE CAR HAS 29,000 MILES AND IS SERVICED REGULARLY.
Corrective Action:
WHEN STARTING AND PULLING AWAY FROM A STOP LIGHT AND TURNING, THE CAR SUDDENLY STALLED IN A SUBURBAN SETTING. NO HYBRID BATTERY POWER OR GAS POWER WAS AVAILABLE. ALL DASH BOARD LIGHTS CAME ON. THIS WAS SUDDEN AND THERE WAS NO HESITATION ON ACCELERATION OR INDICATIONS OF PROBLEMS PRIOR. IN TRAFFIC, HAD TO PUT THE CAR IN PARK AND RESTART IT. WORKED OK AFTER THAT. THE CAR HAS 29,000 MILES AND IS SERVICED REGULARLY.
Additional Notes:
WHEN STARTING AND PULLING AWAY FROM A STOP LIGHT AND TURNING, THE CAR SUDDENLY STALLED IN A SUBURBAN SETTING. NO HYBRID BATTERY POWER OR GAS POWER WAS AVAILABLE. ALL DASH BOARD LIGHTS CAME ON. THIS WAS SUDDEN AND THERE WAS NO HESITATION ON ACCELERATION OR INDICATIONS OF PROBLEMS PRIOR. IN TRAFFIC, HAD TO PUT THE CAR IN PARK AND RESTART IT. WORKED OK AFTER THAT. THE CAR HAS 29,000 MILES AND IS SERVICED REGULARLY.
Mfg Campaign: 11342773
Recall Date: Aug 2, 2020
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IT WAS ABOUT 6:05 AM. I WAS DRIVING ON 288 HIGHWAY IN PEARLAND, TEXAS. THERE WAS LIGHT RAIN. I HEARD A VERY LOUD BANG ON THE ROOF AND SOUNDED OF GLASS SUBSTANCE RUNNING THE THE BACK OF THE ROOF. THAT NOISE FREAKED ME OUT, BUT I COULD STILL KEEP DRIVING TO MY WORK.
Corrective Action:
IT WAS ABOUT 6:05 AM. I WAS DRIVING ON 288 HIGHWAY IN PEARLAND, TEXAS. THERE WAS LIGHT RAIN. I HEARD A VERY LOUD BANG ON THE ROOF AND SOUNDED OF GLASS SUBSTANCE RUNNING THE THE BACK OF THE ROOF. THAT NOISE FREAKED ME OUT, BUT I COULD STILL KEEP DRIVING TO MY WORK.
Additional Notes:
IT WAS ABOUT 6:05 AM. I WAS DRIVING ON 288 HIGHWAY IN PEARLAND, TEXAS. THERE WAS LIGHT RAIN. I HEARD A VERY LOUD BANG ON THE ROOF AND SOUNDED OF GLASS SUBSTANCE RUNNING THE THE BACK OF THE ROOF. THAT NOISE FREAKED ME OUT, BUT I COULD STILL KEEP DRIVING TO MY WORK.
Mfg Campaign: 11341759
Recall Date: Jul 28, 2020
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I CALLED UP TO MY DEALERSHIP BECAUSE MY AIR CONDITIONING HAS BEEN ACTING UP. IT HAPPENS EVERY DAY AFTER I'VE DRIVEN MY CAR FOR A LITTLE MORE THAN 30 MINUTES. THE AIR SLOWLY STOPS BLOWING OUT. WHEN TURNING THE AIR COMPLETELY OFF SOMETIMES IT WILL BLOW OUT FULLY AND OTHER TIMES IT WON'T BLOW OUT AT ALL. UPON SPEAKING TO THE DEALERSHIP THEY SAID THEY SEE THIS OFTEN AND KNEW WITHOUT A DOUBT IT WAS MY BLOWER MOTOR AND WANTED TO CHARGE ME MORE THAN $300.00
Corrective Action:
I CALLED UP TO MY DEALERSHIP BECAUSE MY AIR CONDITIONING HAS BEEN ACTING UP. IT HAPPENS EVERY DAY AFTER I'VE DRIVEN MY CAR FOR A LITTLE MORE THAN 30 MINUTES. THE AIR SLOWLY STOPS BLOWING OUT. WHEN TURNING THE AIR COMPLETELY OFF SOMETIMES IT WILL BLOW OUT FULLY AND OTHER TIMES IT WON'T BLOW OUT AT ALL. UPON SPEAKING TO THE DEALERSHIP THEY SAID THEY SEE THIS OFTEN AND KNEW WITHOUT A DOUBT IT WAS MY BLOWER MOTOR AND WANTED TO CHARGE ME MORE THAN $300.00
Additional Notes:
I CALLED UP TO MY DEALERSHIP BECAUSE MY AIR CONDITIONING HAS BEEN ACTING UP. IT HAPPENS EVERY DAY AFTER I'VE DRIVEN MY CAR FOR A LITTLE MORE THAN 30 MINUTES. THE AIR SLOWLY STOPS BLOWING OUT. WHEN TURNING THE AIR COMPLETELY OFF SOMETIMES IT WILL BLOW OUT FULLY AND OTHER TIMES IT WON'T BLOW OUT AT ALL. UPON SPEAKING TO THE DEALERSHIP THEY SAID THEY SEE THIS OFTEN AND KNEW WITHOUT A DOUBT IT WAS MY BLOWER MOTOR AND WANTED TO CHARGE ME MORE THAN $300.00
Mfg Campaign: 11341707
Recall Date: Jul 27, 2020
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN DRIVING AT 25 MPH TO 40 MPH MY VEHICLE STARTS TO SHUDDER. I CAN HEAR IT AS IF IT IS COMING UP FROM THE UNDER CARRIAGE. IT DOESN'T DO IT ALL THE TIME BUT IT OCCURS AT LEAST ONCE PER WEEK. THE SHUDDER OCCURS WHEN DRIVING ON A SUBURBAN STREET GOING STRAIGHT DOWN THE ROAD.
Corrective Action:
WHEN DRIVING AT 25 MPH TO 40 MPH MY VEHICLE STARTS TO SHUDDER. I CAN HEAR IT AS IF IT IS COMING UP FROM THE UNDER CARRIAGE. IT DOESN'T DO IT ALL THE TIME BUT IT OCCURS AT LEAST ONCE PER WEEK. THE SHUDDER OCCURS WHEN DRIVING ON A SUBURBAN STREET GOING STRAIGHT DOWN THE ROAD.
Additional Notes:
WHEN DRIVING AT 25 MPH TO 40 MPH MY VEHICLE STARTS TO SHUDDER. I CAN HEAR IT AS IF IT IS COMING UP FROM THE UNDER CARRIAGE. IT DOESN'T DO IT ALL THE TIME BUT IT OCCURS AT LEAST ONCE PER WEEK. THE SHUDDER OCCURS WHEN DRIVING ON A SUBURBAN STREET GOING STRAIGHT DOWN THE ROAD.
Mfg Campaign: 11340977
Recall Date: Jul 22, 2020
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I HAD OWN 2017 TOYOTA RAV4LE FOR LESS THAN 3 YEARS AND LESS THEN 25000 MILE, WE FOLLOW THE INSTRUCTIONS TO HAVE A SCHEDULE MAINTENANCE. WE HAVE NEVER EXPERIENCE ANY PROBLEM AT ALL, OVERALL IT WAS GOOD DRIVING CAR. HOWEVER, ON 5/4/2020, I PARKED MY CAR AT PARKING LOT, TURNED OFF ENGINE. I HEARD GENTLE CLICK CLICK TWO SOUND, DO NOT REALIZED IT WAS FROM MY CAR (OTHER PEOPLE WAS UNLOAD STUFF). I OPEN THE DRIVER SIDE DOOR GET READY TO OFF MY CAR AND GO. I SMELLED RUBBER BURNING. I LOOK AROUND AND SEE MY ENGINE HAD LIGHT SMOKE CAME OUT FROM ENGINE, THEN BECAME DARKER SMOKE, AND FOLLOW BY FIRE. I CALLED 911, THEY SEND A FIRE DEPARTMENT TO PUT OFF THE FIRE FOR ME. MY TOYOTA RAV4 LE WAS ALL BURNED BY UNKNOWN REASON. I DO NOT SMOKE, I PAID OFF MY CAR AND I HAVE NO FINANCIAL GAIN TO HAVE CAR BURN. I JUST WANT TO WARNING OTHER OWNER, IT COULD HAPPENED TO YOU, I WAS LUCKY TO BE ABLE TO WORK OUT FROM MY BURNING VEHICLE. MY CAR WAS UNDER WARRANTY, BUT TOYOTA DEALER STATED THAT THEY WOULD NOT ABLE TO HONOR SUCH WARRANTY, ASKED ME CALL HEADQUARTER, I TRIED TO EMAIL BUT AFTER I UPLOAD PICTURES AND IT WAS SUDDENLY INTERCEPTED IN THE CLOUD-DISAPPEAR. I AM REPORT THIS INCIDENT TO WARNING OTHERS. *TR
Corrective Action:
I HAD OWN 2017 TOYOTA RAV4LE FOR LESS THAN 3 YEARS AND LESS THEN 25000 MILE, WE FOLLOW THE INSTRUCTIONS TO HAVE A SCHEDULE MAINTENANCE. WE HAVE NEVER EXPERIENCE ANY PROBLEM AT ALL, OVERALL IT WAS GOOD DRIVING CAR. HOWEVER, ON 5/4/2020, I PARKED MY CAR AT PARKING LOT, TURNED OFF ENGINE. I HEARD GENTLE CLICK CLICK TWO SOUND, DO NOT REALIZED IT WAS FROM MY CAR (OTHER PEOPLE WAS UNLOAD STUFF). I OPEN THE DRIVER SIDE DOOR GET READY TO OFF MY CAR AND GO. I SMELLED RUBBER BURNING. I LOOK AROUND AND SEE MY ENGINE HAD LIGHT SMOKE CAME OUT FROM ENGINE, THEN BECAME DARKER SMOKE, AND FOLLOW BY FIRE. I CALLED 911, THEY SEND A FIRE DEPARTMENT TO PUT OFF THE FIRE FOR ME. MY TOYOTA RAV4 LE WAS ALL BURNED BY UNKNOWN REASON. I DO NOT SMOKE, I PAID OFF MY CAR AND I HAVE NO FINANCIAL GAIN TO HAVE CAR BURN. I JUST WANT TO WARNING OTHER OWNER, IT COULD HAPPENED TO YOU, I WAS LUCKY TO BE ABLE TO WORK OUT FROM MY BURNING VEHICLE. MY CAR WAS UNDER WARRANTY, BUT TOYOTA DEALER STATED THAT THEY WOULD NOT ABLE TO HONOR SUCH WARRANTY, ASKED ME CALL HEADQUARTER, I TRIED TO EMAIL BUT AFTER I UPLOAD PICTURES AND IT WAS SUDDENLY INTERCEPTED IN THE CLOUD-DISAPPEAR. I AM REPORT THIS INCIDENT TO WARNING OTHERS. *TR
Additional Notes:
I HAD OWN 2017 TOYOTA RAV4LE FOR LESS THAN 3 YEARS AND LESS THEN 25000 MILE, WE FOLLOW THE INSTRUCTIONS TO HAVE A SCHEDULE MAINTENANCE. WE HAVE NEVER EXPERIENCE ANY PROBLEM AT ALL, OVERALL IT WAS GOOD DRIVING CAR. HOWEVER, ON 5/4/2020, I PARKED MY CAR AT PARKING LOT, TURNED OFF ENGINE. I HEARD GENTLE CLICK CLICK TWO SOUND, DO NOT REALIZED IT WAS FROM MY CAR (OTHER PEOPLE WAS UNLOAD STUFF). I OPEN THE DRIVER SIDE DOOR GET READY TO OFF MY CAR AND GO. I SMELLED RUBBER BURNING. I LOOK AROUND AND SEE MY ENGINE HAD LIGHT SMOKE CAME OUT FROM ENGINE, THEN BECAME DARKER SMOKE, AND FOLLOW BY FIRE. I CALLED 911, THEY SEND A FIRE DEPARTMENT TO PUT OFF THE FIRE FOR ME. MY TOYOTA RAV4 LE WAS ALL BURNED BY UNKNOWN REASON. I DO NOT SMOKE, I PAID OFF MY CAR AND I HAVE NO FINANCIAL GAIN TO HAVE CAR BURN. I JUST WANT TO WARNING OTHER OWNER, IT COULD HAPPENED TO YOU, I WAS LUCKY TO BE ABLE TO WORK OUT FROM MY BURNING VEHICLE. MY CAR WAS UNDER WARRANTY, BUT TOYOTA DEALER STATED THAT THEY WOULD NOT ABLE TO HONOR SUCH WARRANTY, ASKED ME CALL HEADQUARTER, I TRIED TO EMAIL BUT AFTER I UPLOAD PICTURES AND IT WAS SUDDENLY INTERCEPTED IN THE CLOUD-DISAPPEAR. I AM REPORT THIS INCIDENT TO WARNING OTHERS. *TR
Mfg Campaign: 11327143
Recall Date: Jun 3, 2020
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAD OWN 2017 TOYOTA RAV4LE FOR LESS THAN 3 YEARS AND LESS THEN 25000 MILE, WE FOLLOW THE INSTRUCTIONS TO HAVE A SCHEDULE MAINTENANCE. WE HAVE NEVER EXPERIENCE ANY PROBLEM AT ALL, OVERALL IT WAS GOOD DRIVING CAR. HOWEVER, ON 5/4/2020, I PARKED MY CAR AT PARKING LOT, TURNED OFF ENGINE. I HEARD GENTLE CLICK CLICK TWO SOUND, DO NOT REALIZED IT WAS FROM MY CAR (OTHER PEOPLE WAS UNLOAD STUFF). I OPEN THE DRIVER SIDE DOOR GET READY TO OFF MY CAR AND GO. I SMELLED RUBBER BURNING. I LOOK AROUND AND SEE MY ENGINE HAD LIGHT SMOKE CAME OUT FROM ENGINE, THEN BECAME DARKER SMOKE, AND FOLLOW BY FIRE. I CALLED 911, THEY SEND A FIRE DEPARTMENT TO PUT OFF THE FIRE FOR ME. MY TOYOTA RAV4 LE WAS ALL BURNED BY UNKNOWN REASON. I DO NOT SMOKE, I PAID OFF MY CAR AND I HAVE NO FINANCIAL GAIN TO HAVE CAR BURN. I JUST WANT TO WARNING OTHER OWNER, IT COULD HAPPENED TO YOU, I WAS LUCKY TO BE ABLE TO WORK OUT FROM MY BURNING VEHICLE. MY CAR WAS UNDER WARRANTY, BUT TOYOTA DEALER STATED THAT THEY WOULD NOT ABLE TO HONOR SUCH WARRANTY, ASKED ME CALL HEADQUARTER, I TRIED TO EMAIL BUT AFTER I UPLOAD PICTURES AND IT WAS SUDDENLY INTERCEPTED IN THE CLOUD-DISAPPEAR. I AM REPORT THIS INCIDENT TO WARNING OTHERS. *TR
Corrective Action:
I HAD OWN 2017 TOYOTA RAV4LE FOR LESS THAN 3 YEARS AND LESS THEN 25000 MILE, WE FOLLOW THE INSTRUCTIONS TO HAVE A SCHEDULE MAINTENANCE. WE HAVE NEVER EXPERIENCE ANY PROBLEM AT ALL, OVERALL IT WAS GOOD DRIVING CAR. HOWEVER, ON 5/4/2020, I PARKED MY CAR AT PARKING LOT, TURNED OFF ENGINE. I HEARD GENTLE CLICK CLICK TWO SOUND, DO NOT REALIZED IT WAS FROM MY CAR (OTHER PEOPLE WAS UNLOAD STUFF). I OPEN THE DRIVER SIDE DOOR GET READY TO OFF MY CAR AND GO. I SMELLED RUBBER BURNING. I LOOK AROUND AND SEE MY ENGINE HAD LIGHT SMOKE CAME OUT FROM ENGINE, THEN BECAME DARKER SMOKE, AND FOLLOW BY FIRE. I CALLED 911, THEY SEND A FIRE DEPARTMENT TO PUT OFF THE FIRE FOR ME. MY TOYOTA RAV4 LE WAS ALL BURNED BY UNKNOWN REASON. I DO NOT SMOKE, I PAID OFF MY CAR AND I HAVE NO FINANCIAL GAIN TO HAVE CAR BURN. I JUST WANT TO WARNING OTHER OWNER, IT COULD HAPPENED TO YOU, I WAS LUCKY TO BE ABLE TO WORK OUT FROM MY BURNING VEHICLE. MY CAR WAS UNDER WARRANTY, BUT TOYOTA DEALER STATED THAT THEY WOULD NOT ABLE TO HONOR SUCH WARRANTY, ASKED ME CALL HEADQUARTER, I TRIED TO EMAIL BUT AFTER I UPLOAD PICTURES AND IT WAS SUDDENLY INTERCEPTED IN THE CLOUD-DISAPPEAR. I AM REPORT THIS INCIDENT TO WARNING OTHERS. *TR
Additional Notes:
I HAD OWN 2017 TOYOTA RAV4LE FOR LESS THAN 3 YEARS AND LESS THEN 25000 MILE, WE FOLLOW THE INSTRUCTIONS TO HAVE A SCHEDULE MAINTENANCE. WE HAVE NEVER EXPERIENCE ANY PROBLEM AT ALL, OVERALL IT WAS GOOD DRIVING CAR. HOWEVER, ON 5/4/2020, I PARKED MY CAR AT PARKING LOT, TURNED OFF ENGINE. I HEARD GENTLE CLICK CLICK TWO SOUND, DO NOT REALIZED IT WAS FROM MY CAR (OTHER PEOPLE WAS UNLOAD STUFF). I OPEN THE DRIVER SIDE DOOR GET READY TO OFF MY CAR AND GO. I SMELLED RUBBER BURNING. I LOOK AROUND AND SEE MY ENGINE HAD LIGHT SMOKE CAME OUT FROM ENGINE, THEN BECAME DARKER SMOKE, AND FOLLOW BY FIRE. I CALLED 911, THEY SEND A FIRE DEPARTMENT TO PUT OFF THE FIRE FOR ME. MY TOYOTA RAV4 LE WAS ALL BURNED BY UNKNOWN REASON. I DO NOT SMOKE, I PAID OFF MY CAR AND I HAVE NO FINANCIAL GAIN TO HAVE CAR BURN. I JUST WANT TO WARNING OTHER OWNER, IT COULD HAPPENED TO YOU, I WAS LUCKY TO BE ABLE TO WORK OUT FROM MY BURNING VEHICLE. MY CAR WAS UNDER WARRANTY, BUT TOYOTA DEALER STATED THAT THEY WOULD NOT ABLE TO HONOR SUCH WARRANTY, ASKED ME CALL HEADQUARTER, I TRIED TO EMAIL BUT AFTER I UPLOAD PICTURES AND IT WAS SUDDENLY INTERCEPTED IN THE CLOUD-DISAPPEAR. I AM REPORT THIS INCIDENT TO WARNING OTHERS. *TR
Mfg Campaign: 11327143
Recall Date: Jun 3, 2020
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHEN APPROACHING A STOP SIGN I APPLIED THE BRAKES AND THE CAR LUNGED FORWARD FORCING ME TO HIT THE CAR IN FRONT OF ME. SINCE I'VE OWNED THIS CAR, THIS HAS HAPPENED MANY TIMES FORTUNATELY CAUSING AN ACCIDENT ONLY TWICE, 9/4/2018 AND 11/2 2019. IN BOTH CASES THIS OCCURRED ON A CITY STREET. I BELIEVE THE CAUSE OF THIS IS BECAUSE THE GAS PEDAL AND THE BRAKE PEDAL ARE TOO CLOSE TOGETHER . IF I DON'T APPLY THE BRAKES ON THE LEFT SIDE OF THE BRAKE PEDAL, I WILL HIT THE GAS PEDAL CAUSING THE CAR TO LURCH FORWARD. I HAVE A NORMAL SIZE FOOT - SIZE 10 SHOE. THIS IS AN UNSAFE CAR I DO NOT ALLOW MY WIFE OR GROWN CHILDREN TO DRIVE IT. THE CAR IS LEASED AND EXPIRES SEPT 1ST OF THIS YEAR. I CAN'T WAIT TO GET RID OF IT *TR
Corrective Action:
WHEN APPROACHING A STOP SIGN I APPLIED THE BRAKES AND THE CAR LUNGED FORWARD FORCING ME TO HIT THE CAR IN FRONT OF ME. SINCE I'VE OWNED THIS CAR, THIS HAS HAPPENED MANY TIMES FORTUNATELY CAUSING AN ACCIDENT ONLY TWICE, 9/4/2018 AND 11/2 2019. IN BOTH CASES THIS OCCURRED ON A CITY STREET. I BELIEVE THE CAUSE OF THIS IS BECAUSE THE GAS PEDAL AND THE BRAKE PEDAL ARE TOO CLOSE TOGETHER . IF I DON'T APPLY THE BRAKES ON THE LEFT SIDE OF THE BRAKE PEDAL, I WILL HIT THE GAS PEDAL CAUSING THE CAR TO LURCH FORWARD. I HAVE A NORMAL SIZE FOOT - SIZE 10 SHOE. THIS IS AN UNSAFE CAR I DO NOT ALLOW MY WIFE OR GROWN CHILDREN TO DRIVE IT. THE CAR IS LEASED AND EXPIRES SEPT 1ST OF THIS YEAR. I CAN'T WAIT TO GET RID OF IT *TR
Additional Notes:
WHEN APPROACHING A STOP SIGN I APPLIED THE BRAKES AND THE CAR LUNGED FORWARD FORCING ME TO HIT THE CAR IN FRONT OF ME. SINCE I'VE OWNED THIS CAR, THIS HAS HAPPENED MANY TIMES FORTUNATELY CAUSING AN ACCIDENT ONLY TWICE, 9/4/2018 AND 11/2 2019. IN BOTH CASES THIS OCCURRED ON A CITY STREET. I BELIEVE THE CAUSE OF THIS IS BECAUSE THE GAS PEDAL AND THE BRAKE PEDAL ARE TOO CLOSE TOGETHER . IF I DON'T APPLY THE BRAKES ON THE LEFT SIDE OF THE BRAKE PEDAL, I WILL HIT THE GAS PEDAL CAUSING THE CAR TO LURCH FORWARD. I HAVE A NORMAL SIZE FOOT - SIZE 10 SHOE. THIS IS AN UNSAFE CAR I DO NOT ALLOW MY WIFE OR GROWN CHILDREN TO DRIVE IT. THE CAR IS LEASED AND EXPIRES SEPT 1ST OF THIS YEAR. I CAN'T WAIT TO GET RID OF IT *TR
Mfg Campaign: 11325612
Recall Date: May 22, 2020
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
WATER PUMP LEAK I BELIEVE STARTED AROUND 21,000 MILES.ALONG WITH THE REPLACEMENT OF FRONT BRAKE PADS I COMPLAINED OF RIGHT FRONT SIDE OF CAR WITH SQUEALING NOISE POSSIBLE DRIVE BELT OR DIRTY ROTOR. AT ONE POINT BOTH FRONT ROTORS SLIGHTLY WARM TO TOUCH AFTER 45 MIN CITY DRIVE HOME, ANOTHER TIME RIGHT ROTOR HOT AND LEFT SLIGHTLY WARM. THEY REPLACED FRONT BRAKE PADS NOT CHECKING CALIPERS OR HOSE AND JUST PUT ON BRAKE PADS AND SAID RIGHT TIRE WORN AND REPLACED BOTH AND SAID IT WILL SOLVE THE PROBLEM. AFTER A FEW DAYS TOYOTA REP AND TOLD HIM THE SAID INTERMITTENT SQUEALING SOMEWHAT GRIND NOISE WAS BACK. NOT TAKEN SERIOUSLY I REPORTED TO CORPORATE AND WENT TO ANOTHER DEALER TO DO DIAGNOSTIC CHECKING CALIPERS AND FOUND NOTHING. AROUND 50,000 MILES I FOUND POWDER NEXT TO DRIVE BELT. THEY DISCOVERED IT WAS A LEAKING WATER PUMP AND REPLACED MY PUMP AND DRIVE BELT. 41/2 MONTHS LATER THE CAR HAD SAME SQUEALING NOW RUBBER SOUND ADDED, STEERING STIFFER AND HISSING SOUND CAME FROM FRONT OF ENGINE AT LIGHT. TOOK IN AND COULDN'T FIND ANYTHING WRONG IN ENTIRE DAY 8 HRS. I DROVE AWAY AND BY THIRD LIGHT SQUEALING FOR 25 MINS AND NEIGHBORS HEARD ME COMING,ONE COUPLE REPORTED LOUD AT FRONT RIGHT TIRE. I REPORTED THAT IMMEDIATELY TO [XXX] AT PRECISION THAT MY CAR WAS WORSE AND TURNING STEERING WHEEL RIGHT AND LEFT IS NOW HAPPENING AS NEIGHBOR REPORTED BUT NO RETURN CALL. THIS CAR SOUND TYPICALLY HAPPENS AT BRAKING AT LIGHT AND HITTING GAS AT LIGHT ON CITY STREETS DRIVE AT 40-50 MILES PER HR.BUT USUALLY AT LIGHTS CAN HEAR. CALLED [XXX] AFTER LEFT SHOP CAR RIGHT AND LEFT TURNS SQUEAK WHEN TURNING STEERING WHEEL ONLY ONE DAY DID I HEAR TWO DIFFERENT SOUNDS WHIRRING NOISE AND HISSING SOUND 3 DAYS APART AT LIGHT STOPPED 3 WEEKS MY CAR, JUMPED FORWARD AT A STOP I'VE HAD IT ALIGNED NEW TIRES & STILL INTERMITTENT NOISE NOW WORSE DEC 2019 CHANGED WATER PUMP AND DRIVE BELT /SPRAYED ENGINE DOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
WATER PUMP LEAK I BELIEVE STARTED AROUND 21,000 MILES.ALONG WITH THE REPLACEMENT OF FRONT BRAKE PADS I COMPLAINED OF RIGHT FRONT SIDE OF CAR WITH SQUEALING NOISE POSSIBLE DRIVE BELT OR DIRTY ROTOR. AT ONE POINT BOTH FRONT ROTORS SLIGHTLY WARM TO TOUCH AFTER 45 MIN CITY DRIVE HOME, ANOTHER TIME RIGHT ROTOR HOT AND LEFT SLIGHTLY WARM. THEY REPLACED FRONT BRAKE PADS NOT CHECKING CALIPERS OR HOSE AND JUST PUT ON BRAKE PADS AND SAID RIGHT TIRE WORN AND REPLACED BOTH AND SAID IT WILL SOLVE THE PROBLEM. AFTER A FEW DAYS TOYOTA REP AND TOLD HIM THE SAID INTERMITTENT SQUEALING SOMEWHAT GRIND NOISE WAS BACK. NOT TAKEN SERIOUSLY I REPORTED TO CORPORATE AND WENT TO ANOTHER DEALER TO DO DIAGNOSTIC CHECKING CALIPERS AND FOUND NOTHING. AROUND 50,000 MILES I FOUND POWDER NEXT TO DRIVE BELT. THEY DISCOVERED IT WAS A LEAKING WATER PUMP AND REPLACED MY PUMP AND DRIVE BELT. 41/2 MONTHS LATER THE CAR HAD SAME SQUEALING NOW RUBBER SOUND ADDED, STEERING STIFFER AND HISSING SOUND CAME FROM FRONT OF ENGINE AT LIGHT. TOOK IN AND COULDN'T FIND ANYTHING WRONG IN ENTIRE DAY 8 HRS. I DROVE AWAY AND BY THIRD LIGHT SQUEALING FOR 25 MINS AND NEIGHBORS HEARD ME COMING,ONE COUPLE REPORTED LOUD AT FRONT RIGHT TIRE. I REPORTED THAT IMMEDIATELY TO [XXX] AT PRECISION THAT MY CAR WAS WORSE AND TURNING STEERING WHEEL RIGHT AND LEFT IS NOW HAPPENING AS NEIGHBOR REPORTED BUT NO RETURN CALL. THIS CAR SOUND TYPICALLY HAPPENS AT BRAKING AT LIGHT AND HITTING GAS AT LIGHT ON CITY STREETS DRIVE AT 40-50 MILES PER HR.BUT USUALLY AT LIGHTS CAN HEAR. CALLED [XXX] AFTER LEFT SHOP CAR RIGHT AND LEFT TURNS SQUEAK WHEN TURNING STEERING WHEEL ONLY ONE DAY DID I HEAR TWO DIFFERENT SOUNDS WHIRRING NOISE AND HISSING SOUND 3 DAYS APART AT LIGHT STOPPED 3 WEEKS MY CAR, JUMPED FORWARD AT A STOP I'VE HAD IT ALIGNED NEW TIRES & STILL INTERMITTENT NOISE NOW WORSE DEC 2019 CHANGED WATER PUMP AND DRIVE BELT /SPRAYED ENGINE DOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
WATER PUMP LEAK I BELIEVE STARTED AROUND 21,000 MILES.ALONG WITH THE REPLACEMENT OF FRONT BRAKE PADS I COMPLAINED OF RIGHT FRONT SIDE OF CAR WITH SQUEALING NOISE POSSIBLE DRIVE BELT OR DIRTY ROTOR. AT ONE POINT BOTH FRONT ROTORS SLIGHTLY WARM TO TOUCH AFTER 45 MIN CITY DRIVE HOME, ANOTHER TIME RIGHT ROTOR HOT AND LEFT SLIGHTLY WARM. THEY REPLACED FRONT BRAKE PADS NOT CHECKING CALIPERS OR HOSE AND JUST PUT ON BRAKE PADS AND SAID RIGHT TIRE WORN AND REPLACED BOTH AND SAID IT WILL SOLVE THE PROBLEM. AFTER A FEW DAYS TOYOTA REP AND TOLD HIM THE SAID INTERMITTENT SQUEALING SOMEWHAT GRIND NOISE WAS BACK. NOT TAKEN SERIOUSLY I REPORTED TO CORPORATE AND WENT TO ANOTHER DEALER TO DO DIAGNOSTIC CHECKING CALIPERS AND FOUND NOTHING. AROUND 50,000 MILES I FOUND POWDER NEXT TO DRIVE BELT. THEY DISCOVERED IT WAS A LEAKING WATER PUMP AND REPLACED MY PUMP AND DRIVE BELT. 41/2 MONTHS LATER THE CAR HAD SAME SQUEALING NOW RUBBER SOUND ADDED, STEERING STIFFER AND HISSING SOUND CAME FROM FRONT OF ENGINE AT LIGHT. TOOK IN AND COULDN'T FIND ANYTHING WRONG IN ENTIRE DAY 8 HRS. I DROVE AWAY AND BY THIRD LIGHT SQUEALING FOR 25 MINS AND NEIGHBORS HEARD ME COMING,ONE COUPLE REPORTED LOUD AT FRONT RIGHT TIRE. I REPORTED THAT IMMEDIATELY TO [XXX] AT PRECISION THAT MY CAR WAS WORSE AND TURNING STEERING WHEEL RIGHT AND LEFT IS NOW HAPPENING AS NEIGHBOR REPORTED BUT NO RETURN CALL. THIS CAR SOUND TYPICALLY HAPPENS AT BRAKING AT LIGHT AND HITTING GAS AT LIGHT ON CITY STREETS DRIVE AT 40-50 MILES PER HR.BUT USUALLY AT LIGHTS CAN HEAR. CALLED [XXX] AFTER LEFT SHOP CAR RIGHT AND LEFT TURNS SQUEAK WHEN TURNING STEERING WHEEL ONLY ONE DAY DID I HEAR TWO DIFFERENT SOUNDS WHIRRING NOISE AND HISSING SOUND 3 DAYS APART AT LIGHT STOPPED 3 WEEKS MY CAR, JUMPED FORWARD AT A STOP I'VE HAD IT ALIGNED NEW TIRES & STILL INTERMITTENT NOISE NOW WORSE DEC 2019 CHANGED WATER PUMP AND DRIVE BELT /SPRAYED ENGINE DOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11325390
Recall Date: May 21, 2020
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
WATER PUMP LEAK I BELIEVE STARTED AROUND 21,000 MILES.ALONG WITH THE REPLACEMENT OF FRONT BRAKE PADS I COMPLAINED OF RIGHT FRONT SIDE OF CAR WITH SQUEALING NOISE POSSIBLE DRIVE BELT OR DIRTY ROTOR. AT ONE POINT BOTH FRONT ROTORS SLIGHTLY WARM TO TOUCH AFTER 45 MIN CITY DRIVE HOME, ANOTHER TIME RIGHT ROTOR HOT AND LEFT SLIGHTLY WARM. THEY REPLACED FRONT BRAKE PADS NOT CHECKING CALIPERS OR HOSE AND JUST PUT ON BRAKE PADS AND SAID RIGHT TIRE WORN AND REPLACED BOTH AND SAID IT WILL SOLVE THE PROBLEM. AFTER A FEW DAYS TOYOTA REP AND TOLD HIM THE SAID INTERMITTENT SQUEALING SOMEWHAT GRIND NOISE WAS BACK. NOT TAKEN SERIOUSLY I REPORTED TO CORPORATE AND WENT TO ANOTHER DEALER TO DO DIAGNOSTIC CHECKING CALIPERS AND FOUND NOTHING. AROUND 50,000 MILES I FOUND POWDER NEXT TO DRIVE BELT. THEY DISCOVERED IT WAS A LEAKING WATER PUMP AND REPLACED MY PUMP AND DRIVE BELT. 41/2 MONTHS LATER THE CAR HAD SAME SQUEALING NOW RUBBER SOUND ADDED, STEERING STIFFER AND HISSING SOUND CAME FROM FRONT OF ENGINE AT LIGHT. TOOK IN AND COULDN'T FIND ANYTHING WRONG IN ENTIRE DAY 8 HRS. I DROVE AWAY AND BY THIRD LIGHT SQUEALING FOR 25 MINS AND NEIGHBORS HEARD ME COMING,ONE COUPLE REPORTED LOUD AT FRONT RIGHT TIRE. I REPORTED THAT IMMEDIATELY TO [XXX] AT PRECISION THAT MY CAR WAS WORSE AND TURNING STEERING WHEEL RIGHT AND LEFT IS NOW HAPPENING AS NEIGHBOR REPORTED BUT NO RETURN CALL. THIS CAR SOUND TYPICALLY HAPPENS AT BRAKING AT LIGHT AND HITTING GAS AT LIGHT ON CITY STREETS DRIVE AT 40-50 MILES PER HR.BUT USUALLY AT LIGHTS CAN HEAR. CALLED [XXX] AFTER LEFT SHOP CAR RIGHT AND LEFT TURNS SQUEAK WHEN TURNING STEERING WHEEL ONLY ONE DAY DID I HEAR TWO DIFFERENT SOUNDS WHIRRING NOISE AND HISSING SOUND 3 DAYS APART AT LIGHT STOPPED 3 WEEKS MY CAR, JUMPED FORWARD AT A STOP I'VE HAD IT ALIGNED NEW TIRES & STILL INTERMITTENT NOISE NOW WORSE DEC 2019 CHANGED WATER PUMP AND DRIVE BELT /SPRAYED ENGINE DOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
WATER PUMP LEAK I BELIEVE STARTED AROUND 21,000 MILES.ALONG WITH THE REPLACEMENT OF FRONT BRAKE PADS I COMPLAINED OF RIGHT FRONT SIDE OF CAR WITH SQUEALING NOISE POSSIBLE DRIVE BELT OR DIRTY ROTOR. AT ONE POINT BOTH FRONT ROTORS SLIGHTLY WARM TO TOUCH AFTER 45 MIN CITY DRIVE HOME, ANOTHER TIME RIGHT ROTOR HOT AND LEFT SLIGHTLY WARM. THEY REPLACED FRONT BRAKE PADS NOT CHECKING CALIPERS OR HOSE AND JUST PUT ON BRAKE PADS AND SAID RIGHT TIRE WORN AND REPLACED BOTH AND SAID IT WILL SOLVE THE PROBLEM. AFTER A FEW DAYS TOYOTA REP AND TOLD HIM THE SAID INTERMITTENT SQUEALING SOMEWHAT GRIND NOISE WAS BACK. NOT TAKEN SERIOUSLY I REPORTED TO CORPORATE AND WENT TO ANOTHER DEALER TO DO DIAGNOSTIC CHECKING CALIPERS AND FOUND NOTHING. AROUND 50,000 MILES I FOUND POWDER NEXT TO DRIVE BELT. THEY DISCOVERED IT WAS A LEAKING WATER PUMP AND REPLACED MY PUMP AND DRIVE BELT. 41/2 MONTHS LATER THE CAR HAD SAME SQUEALING NOW RUBBER SOUND ADDED, STEERING STIFFER AND HISSING SOUND CAME FROM FRONT OF ENGINE AT LIGHT. TOOK IN AND COULDN'T FIND ANYTHING WRONG IN ENTIRE DAY 8 HRS. I DROVE AWAY AND BY THIRD LIGHT SQUEALING FOR 25 MINS AND NEIGHBORS HEARD ME COMING,ONE COUPLE REPORTED LOUD AT FRONT RIGHT TIRE. I REPORTED THAT IMMEDIATELY TO [XXX] AT PRECISION THAT MY CAR WAS WORSE AND TURNING STEERING WHEEL RIGHT AND LEFT IS NOW HAPPENING AS NEIGHBOR REPORTED BUT NO RETURN CALL. THIS CAR SOUND TYPICALLY HAPPENS AT BRAKING AT LIGHT AND HITTING GAS AT LIGHT ON CITY STREETS DRIVE AT 40-50 MILES PER HR.BUT USUALLY AT LIGHTS CAN HEAR. CALLED [XXX] AFTER LEFT SHOP CAR RIGHT AND LEFT TURNS SQUEAK WHEN TURNING STEERING WHEEL ONLY ONE DAY DID I HEAR TWO DIFFERENT SOUNDS WHIRRING NOISE AND HISSING SOUND 3 DAYS APART AT LIGHT STOPPED 3 WEEKS MY CAR, JUMPED FORWARD AT A STOP I'VE HAD IT ALIGNED NEW TIRES & STILL INTERMITTENT NOISE NOW WORSE DEC 2019 CHANGED WATER PUMP AND DRIVE BELT /SPRAYED ENGINE DOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
WATER PUMP LEAK I BELIEVE STARTED AROUND 21,000 MILES.ALONG WITH THE REPLACEMENT OF FRONT BRAKE PADS I COMPLAINED OF RIGHT FRONT SIDE OF CAR WITH SQUEALING NOISE POSSIBLE DRIVE BELT OR DIRTY ROTOR. AT ONE POINT BOTH FRONT ROTORS SLIGHTLY WARM TO TOUCH AFTER 45 MIN CITY DRIVE HOME, ANOTHER TIME RIGHT ROTOR HOT AND LEFT SLIGHTLY WARM. THEY REPLACED FRONT BRAKE PADS NOT CHECKING CALIPERS OR HOSE AND JUST PUT ON BRAKE PADS AND SAID RIGHT TIRE WORN AND REPLACED BOTH AND SAID IT WILL SOLVE THE PROBLEM. AFTER A FEW DAYS TOYOTA REP AND TOLD HIM THE SAID INTERMITTENT SQUEALING SOMEWHAT GRIND NOISE WAS BACK. NOT TAKEN SERIOUSLY I REPORTED TO CORPORATE AND WENT TO ANOTHER DEALER TO DO DIAGNOSTIC CHECKING CALIPERS AND FOUND NOTHING. AROUND 50,000 MILES I FOUND POWDER NEXT TO DRIVE BELT. THEY DISCOVERED IT WAS A LEAKING WATER PUMP AND REPLACED MY PUMP AND DRIVE BELT. 41/2 MONTHS LATER THE CAR HAD SAME SQUEALING NOW RUBBER SOUND ADDED, STEERING STIFFER AND HISSING SOUND CAME FROM FRONT OF ENGINE AT LIGHT. TOOK IN AND COULDN'T FIND ANYTHING WRONG IN ENTIRE DAY 8 HRS. I DROVE AWAY AND BY THIRD LIGHT SQUEALING FOR 25 MINS AND NEIGHBORS HEARD ME COMING,ONE COUPLE REPORTED LOUD AT FRONT RIGHT TIRE. I REPORTED THAT IMMEDIATELY TO [XXX] AT PRECISION THAT MY CAR WAS WORSE AND TURNING STEERING WHEEL RIGHT AND LEFT IS NOW HAPPENING AS NEIGHBOR REPORTED BUT NO RETURN CALL. THIS CAR SOUND TYPICALLY HAPPENS AT BRAKING AT LIGHT AND HITTING GAS AT LIGHT ON CITY STREETS DRIVE AT 40-50 MILES PER HR.BUT USUALLY AT LIGHTS CAN HEAR. CALLED [XXX] AFTER LEFT SHOP CAR RIGHT AND LEFT TURNS SQUEAK WHEN TURNING STEERING WHEEL ONLY ONE DAY DID I HEAR TWO DIFFERENT SOUNDS WHIRRING NOISE AND HISSING SOUND 3 DAYS APART AT LIGHT STOPPED 3 WEEKS MY CAR, JUMPED FORWARD AT A STOP I'VE HAD IT ALIGNED NEW TIRES & STILL INTERMITTENT NOISE NOW WORSE DEC 2019 CHANGED WATER PUMP AND DRIVE BELT /SPRAYED ENGINE DOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11325390
Recall Date: May 21, 2020
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
WATER PUMP LEAK I BELIEVE STARTED AROUND 21,000 MILES.ALONG WITH THE REPLACEMENT OF FRONT BRAKE PADS I COMPLAINED OF RIGHT FRONT SIDE OF CAR WITH SQUEALING NOISE POSSIBLE DRIVE BELT OR DIRTY ROTOR. AT ONE POINT BOTH FRONT ROTORS SLIGHTLY WARM TO TOUCH AFTER 45 MIN CITY DRIVE HOME, ANOTHER TIME RIGHT ROTOR HOT AND LEFT SLIGHTLY WARM. THEY REPLACED FRONT BRAKE PADS NOT CHECKING CALIPERS OR HOSE AND JUST PUT ON BRAKE PADS AND SAID RIGHT TIRE WORN AND REPLACED BOTH AND SAID IT WILL SOLVE THE PROBLEM. AFTER A FEW DAYS TOYOTA REP AND TOLD HIM THE SAID INTERMITTENT SQUEALING SOMEWHAT GRIND NOISE WAS BACK. NOT TAKEN SERIOUSLY I REPORTED TO CORPORATE AND WENT TO ANOTHER DEALER TO DO DIAGNOSTIC CHECKING CALIPERS AND FOUND NOTHING. AROUND 50,000 MILES I FOUND POWDER NEXT TO DRIVE BELT. THEY DISCOVERED IT WAS A LEAKING WATER PUMP AND REPLACED MY PUMP AND DRIVE BELT. 41/2 MONTHS LATER THE CAR HAD SAME SQUEALING NOW RUBBER SOUND ADDED, STEERING STIFFER AND HISSING SOUND CAME FROM FRONT OF ENGINE AT LIGHT. TOOK IN AND COULDN'T FIND ANYTHING WRONG IN ENTIRE DAY 8 HRS. I DROVE AWAY AND BY THIRD LIGHT SQUEALING FOR 25 MINS AND NEIGHBORS HEARD ME COMING,ONE COUPLE REPORTED LOUD AT FRONT RIGHT TIRE. I REPORTED THAT IMMEDIATELY TO [XXX] AT PRECISION THAT MY CAR WAS WORSE AND TURNING STEERING WHEEL RIGHT AND LEFT IS NOW HAPPENING AS NEIGHBOR REPORTED BUT NO RETURN CALL. THIS CAR SOUND TYPICALLY HAPPENS AT BRAKING AT LIGHT AND HITTING GAS AT LIGHT ON CITY STREETS DRIVE AT 40-50 MILES PER HR.BUT USUALLY AT LIGHTS CAN HEAR. CALLED [XXX] AFTER LEFT SHOP CAR RIGHT AND LEFT TURNS SQUEAK WHEN TURNING STEERING WHEEL ONLY ONE DAY DID I HEAR TWO DIFFERENT SOUNDS WHIRRING NOISE AND HISSING SOUND 3 DAYS APART AT LIGHT STOPPED 3 WEEKS MY CAR, JUMPED FORWARD AT A STOP I'VE HAD IT ALIGNED NEW TIRES & STILL INTERMITTENT NOISE NOW WORSE DEC 2019 CHANGED WATER PUMP AND DRIVE BELT /SPRAYED ENGINE DOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
WATER PUMP LEAK I BELIEVE STARTED AROUND 21,000 MILES.ALONG WITH THE REPLACEMENT OF FRONT BRAKE PADS I COMPLAINED OF RIGHT FRONT SIDE OF CAR WITH SQUEALING NOISE POSSIBLE DRIVE BELT OR DIRTY ROTOR. AT ONE POINT BOTH FRONT ROTORS SLIGHTLY WARM TO TOUCH AFTER 45 MIN CITY DRIVE HOME, ANOTHER TIME RIGHT ROTOR HOT AND LEFT SLIGHTLY WARM. THEY REPLACED FRONT BRAKE PADS NOT CHECKING CALIPERS OR HOSE AND JUST PUT ON BRAKE PADS AND SAID RIGHT TIRE WORN AND REPLACED BOTH AND SAID IT WILL SOLVE THE PROBLEM. AFTER A FEW DAYS TOYOTA REP AND TOLD HIM THE SAID INTERMITTENT SQUEALING SOMEWHAT GRIND NOISE WAS BACK. NOT TAKEN SERIOUSLY I REPORTED TO CORPORATE AND WENT TO ANOTHER DEALER TO DO DIAGNOSTIC CHECKING CALIPERS AND FOUND NOTHING. AROUND 50,000 MILES I FOUND POWDER NEXT TO DRIVE BELT. THEY DISCOVERED IT WAS A LEAKING WATER PUMP AND REPLACED MY PUMP AND DRIVE BELT. 41/2 MONTHS LATER THE CAR HAD SAME SQUEALING NOW RUBBER SOUND ADDED, STEERING STIFFER AND HISSING SOUND CAME FROM FRONT OF ENGINE AT LIGHT. TOOK IN AND COULDN'T FIND ANYTHING WRONG IN ENTIRE DAY 8 HRS. I DROVE AWAY AND BY THIRD LIGHT SQUEALING FOR 25 MINS AND NEIGHBORS HEARD ME COMING,ONE COUPLE REPORTED LOUD AT FRONT RIGHT TIRE. I REPORTED THAT IMMEDIATELY TO [XXX] AT PRECISION THAT MY CAR WAS WORSE AND TURNING STEERING WHEEL RIGHT AND LEFT IS NOW HAPPENING AS NEIGHBOR REPORTED BUT NO RETURN CALL. THIS CAR SOUND TYPICALLY HAPPENS AT BRAKING AT LIGHT AND HITTING GAS AT LIGHT ON CITY STREETS DRIVE AT 40-50 MILES PER HR.BUT USUALLY AT LIGHTS CAN HEAR. CALLED [XXX] AFTER LEFT SHOP CAR RIGHT AND LEFT TURNS SQUEAK WHEN TURNING STEERING WHEEL ONLY ONE DAY DID I HEAR TWO DIFFERENT SOUNDS WHIRRING NOISE AND HISSING SOUND 3 DAYS APART AT LIGHT STOPPED 3 WEEKS MY CAR, JUMPED FORWARD AT A STOP I'VE HAD IT ALIGNED NEW TIRES & STILL INTERMITTENT NOISE NOW WORSE DEC 2019 CHANGED WATER PUMP AND DRIVE BELT /SPRAYED ENGINE DOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
WATER PUMP LEAK I BELIEVE STARTED AROUND 21,000 MILES.ALONG WITH THE REPLACEMENT OF FRONT BRAKE PADS I COMPLAINED OF RIGHT FRONT SIDE OF CAR WITH SQUEALING NOISE POSSIBLE DRIVE BELT OR DIRTY ROTOR. AT ONE POINT BOTH FRONT ROTORS SLIGHTLY WARM TO TOUCH AFTER 45 MIN CITY DRIVE HOME, ANOTHER TIME RIGHT ROTOR HOT AND LEFT SLIGHTLY WARM. THEY REPLACED FRONT BRAKE PADS NOT CHECKING CALIPERS OR HOSE AND JUST PUT ON BRAKE PADS AND SAID RIGHT TIRE WORN AND REPLACED BOTH AND SAID IT WILL SOLVE THE PROBLEM. AFTER A FEW DAYS TOYOTA REP AND TOLD HIM THE SAID INTERMITTENT SQUEALING SOMEWHAT GRIND NOISE WAS BACK. NOT TAKEN SERIOUSLY I REPORTED TO CORPORATE AND WENT TO ANOTHER DEALER TO DO DIAGNOSTIC CHECKING CALIPERS AND FOUND NOTHING. AROUND 50,000 MILES I FOUND POWDER NEXT TO DRIVE BELT. THEY DISCOVERED IT WAS A LEAKING WATER PUMP AND REPLACED MY PUMP AND DRIVE BELT. 41/2 MONTHS LATER THE CAR HAD SAME SQUEALING NOW RUBBER SOUND ADDED, STEERING STIFFER AND HISSING SOUND CAME FROM FRONT OF ENGINE AT LIGHT. TOOK IN AND COULDN'T FIND ANYTHING WRONG IN ENTIRE DAY 8 HRS. I DROVE AWAY AND BY THIRD LIGHT SQUEALING FOR 25 MINS AND NEIGHBORS HEARD ME COMING,ONE COUPLE REPORTED LOUD AT FRONT RIGHT TIRE. I REPORTED THAT IMMEDIATELY TO [XXX] AT PRECISION THAT MY CAR WAS WORSE AND TURNING STEERING WHEEL RIGHT AND LEFT IS NOW HAPPENING AS NEIGHBOR REPORTED BUT NO RETURN CALL. THIS CAR SOUND TYPICALLY HAPPENS AT BRAKING AT LIGHT AND HITTING GAS AT LIGHT ON CITY STREETS DRIVE AT 40-50 MILES PER HR.BUT USUALLY AT LIGHTS CAN HEAR. CALLED [XXX] AFTER LEFT SHOP CAR RIGHT AND LEFT TURNS SQUEAK WHEN TURNING STEERING WHEEL ONLY ONE DAY DID I HEAR TWO DIFFERENT SOUNDS WHIRRING NOISE AND HISSING SOUND 3 DAYS APART AT LIGHT STOPPED 3 WEEKS MY CAR, JUMPED FORWARD AT A STOP I'VE HAD IT ALIGNED NEW TIRES & STILL INTERMITTENT NOISE NOW WORSE DEC 2019 CHANGED WATER PUMP AND DRIVE BELT /SPRAYED ENGINE DOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11325390
Recall Date: May 21, 2020
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
2017 RAV 4 STRUCK A CONCRETE LIGHT POST IN PARKING LOT. CAR WAS MOVING FORWARD APPROXIMATELY 20 MPH, IMPACTED DRIVER'S SIDE FRONT AND FENDER. AIR BAGS DID NOT DEPLOY. NO COLLISION ALARM SOUNDED. ENTIRE FRONT PANEL DESTROYED, MAJOR ELECTRICAL SENSOR DAMAGE, DRIVER'S DOOR UNABLE TO OPEN. HOOD DAMAGED. SUSPENSION BENT. DRIVER SUFFERED MAJOR BRUISING AND CHEST PAIN. BOTH ELBOWS IMPACTED SOMETHING IN COLLISION. *TR
Corrective Action:
2017 RAV 4 STRUCK A CONCRETE LIGHT POST IN PARKING LOT. CAR WAS MOVING FORWARD APPROXIMATELY 20 MPH, IMPACTED DRIVER'S SIDE FRONT AND FENDER. AIR BAGS DID NOT DEPLOY. NO COLLISION ALARM SOUNDED. ENTIRE FRONT PANEL DESTROYED, MAJOR ELECTRICAL SENSOR DAMAGE, DRIVER'S DOOR UNABLE TO OPEN. HOOD DAMAGED. SUSPENSION BENT. DRIVER SUFFERED MAJOR BRUISING AND CHEST PAIN. BOTH ELBOWS IMPACTED SOMETHING IN COLLISION. *TR
Additional Notes:
2017 RAV 4 STRUCK A CONCRETE LIGHT POST IN PARKING LOT. CAR WAS MOVING FORWARD APPROXIMATELY 20 MPH, IMPACTED DRIVER'S SIDE FRONT AND FENDER. AIR BAGS DID NOT DEPLOY. NO COLLISION ALARM SOUNDED. ENTIRE FRONT PANEL DESTROYED, MAJOR ELECTRICAL SENSOR DAMAGE, DRIVER'S DOOR UNABLE TO OPEN. HOOD DAMAGED. SUSPENSION BENT. DRIVER SUFFERED MAJOR BRUISING AND CHEST PAIN. BOTH ELBOWS IMPACTED SOMETHING IN COLLISION. *TR
Mfg Campaign: 11321413
Recall Date: Apr 17, 2020
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2017 RAV 4 STRUCK A CONCRETE LIGHT POST IN PARKING LOT. CAR WAS MOVING FORWARD APPROXIMATELY 20 MPH, IMPACTED DRIVER'S SIDE FRONT AND FENDER. AIR BAGS DID NOT DEPLOY. NO COLLISION ALARM SOUNDED. ENTIRE FRONT PANEL DESTROYED, MAJOR ELECTRICAL SENSOR DAMAGE, DRIVER'S DOOR UNABLE TO OPEN. HOOD DAMAGED. SUSPENSION BENT. DRIVER SUFFERED MAJOR BRUISING AND CHEST PAIN. BOTH ELBOWS IMPACTED SOMETHING IN COLLISION. *TR
Corrective Action:
2017 RAV 4 STRUCK A CONCRETE LIGHT POST IN PARKING LOT. CAR WAS MOVING FORWARD APPROXIMATELY 20 MPH, IMPACTED DRIVER'S SIDE FRONT AND FENDER. AIR BAGS DID NOT DEPLOY. NO COLLISION ALARM SOUNDED. ENTIRE FRONT PANEL DESTROYED, MAJOR ELECTRICAL SENSOR DAMAGE, DRIVER'S DOOR UNABLE TO OPEN. HOOD DAMAGED. SUSPENSION BENT. DRIVER SUFFERED MAJOR BRUISING AND CHEST PAIN. BOTH ELBOWS IMPACTED SOMETHING IN COLLISION. *TR
Additional Notes:
2017 RAV 4 STRUCK A CONCRETE LIGHT POST IN PARKING LOT. CAR WAS MOVING FORWARD APPROXIMATELY 20 MPH, IMPACTED DRIVER'S SIDE FRONT AND FENDER. AIR BAGS DID NOT DEPLOY. NO COLLISION ALARM SOUNDED. ENTIRE FRONT PANEL DESTROYED, MAJOR ELECTRICAL SENSOR DAMAGE, DRIVER'S DOOR UNABLE TO OPEN. HOOD DAMAGED. SUSPENSION BENT. DRIVER SUFFERED MAJOR BRUISING AND CHEST PAIN. BOTH ELBOWS IMPACTED SOMETHING IN COLLISION. *TR
Mfg Campaign: 11321413
Recall Date: Apr 17, 2020
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2017 RAV 4 STRUCK A CONCRETE LIGHT POST IN PARKING LOT. CAR WAS MOVING FORWARD APPROXIMATELY 20 MPH, IMPACTED DRIVER'S SIDE FRONT AND FENDER. AIR BAGS DID NOT DEPLOY. NO COLLISION ALARM SOUNDED. ENTIRE FRONT PANEL DESTROYED, MAJOR ELECTRICAL SENSOR DAMAGE, DRIVER'S DOOR UNABLE TO OPEN. HOOD DAMAGED. SUSPENSION BENT. DRIVER SUFFERED MAJOR BRUISING AND CHEST PAIN. BOTH ELBOWS IMPACTED SOMETHING IN COLLISION. *TR
Corrective Action:
2017 RAV 4 STRUCK A CONCRETE LIGHT POST IN PARKING LOT. CAR WAS MOVING FORWARD APPROXIMATELY 20 MPH, IMPACTED DRIVER'S SIDE FRONT AND FENDER. AIR BAGS DID NOT DEPLOY. NO COLLISION ALARM SOUNDED. ENTIRE FRONT PANEL DESTROYED, MAJOR ELECTRICAL SENSOR DAMAGE, DRIVER'S DOOR UNABLE TO OPEN. HOOD DAMAGED. SUSPENSION BENT. DRIVER SUFFERED MAJOR BRUISING AND CHEST PAIN. BOTH ELBOWS IMPACTED SOMETHING IN COLLISION. *TR
Additional Notes:
2017 RAV 4 STRUCK A CONCRETE LIGHT POST IN PARKING LOT. CAR WAS MOVING FORWARD APPROXIMATELY 20 MPH, IMPACTED DRIVER'S SIDE FRONT AND FENDER. AIR BAGS DID NOT DEPLOY. NO COLLISION ALARM SOUNDED. ENTIRE FRONT PANEL DESTROYED, MAJOR ELECTRICAL SENSOR DAMAGE, DRIVER'S DOOR UNABLE TO OPEN. HOOD DAMAGED. SUSPENSION BENT. DRIVER SUFFERED MAJOR BRUISING AND CHEST PAIN. BOTH ELBOWS IMPACTED SOMETHING IN COLLISION. *TR
Mfg Campaign: 11321413
Recall Date: Apr 17, 2020
Toyota Motor Corporation
Defect Description:
SEATS
Potential Consequences:
DRIVER'S SIDE HEADREST RISES APPROX. 2-1/2 TO 3 INCHES FROM LOWEST POSITION DURING THE NORMAL COURSE OF DRIVING. I DO NOT ADJUST THE HEIGHT OF THE HEADREST, EVER, OTHER THAN TO CORRECT THIS UNUSUAL PHENOMENON. THIS HAPPENS CONSTANTLY AND REPEATEDLY IN AS LITTLE AS 10-15 MILES DRIVING OVER PAVED, SMOOTH ROADS WHILE DRIVING SPEEDS RANGING FROM 45-75MPH. HAS HAPPENED SPORADICALLY SINCE WE PURCHASED THE VEHICLE NEW, BUT HAPPENS REGULARLY AND CONSISTENTLY NOW. INTERESTINGLY, THIS SAME PHENOMENON HAS OCCURRED WITH OTHER TOYOTAS I PURCHASED NEW, NAMELY MY 2006 COROLLA AND 2008 COROLLA LE. NEVER THOUGHT ABOUT IT BEING A POTENTIAL SAFETY ISSUE UNTIL I SAW IT RECURRING ON MY 2017 RAV4. DEALER IS EXPERIMENTING ON FIX BY REPLACING ADJUSTMENT BUTTONS ON BOTH DRIVER AND PASSENGER SEATS, AT MY EXPENSE (JUST RETURNED FROM LONG ROAD TRIP AND TOOK VEHICLE TO TOYOTA AT 264 MILES PAST END OF 36K WARRANTY) BUT COULD NOT HAVE SERVICED ON THE ROAD. UNFORTUNATELY, DEALER INFORMED ME THAT THIS IS ONLY THE BEGINNING OF THE INVESTIGATION PROCESS TO DETERMINE THE CAUSE OF THE PROBLEM AND MAY INVOLVE MORE EXTENSIVE WORK (ALSO AT MY EXPENSE) IF BUTTON REPLACEMENT DOES NOT WORK.
Corrective Action:
DRIVER'S SIDE HEADREST RISES APPROX. 2-1/2 TO 3 INCHES FROM LOWEST POSITION DURING THE NORMAL COURSE OF DRIVING. I DO NOT ADJUST THE HEIGHT OF THE HEADREST, EVER, OTHER THAN TO CORRECT THIS UNUSUAL PHENOMENON. THIS HAPPENS CONSTANTLY AND REPEATEDLY IN AS LITTLE AS 10-15 MILES DRIVING OVER PAVED, SMOOTH ROADS WHILE DRIVING SPEEDS RANGING FROM 45-75MPH. HAS HAPPENED SPORADICALLY SINCE WE PURCHASED THE VEHICLE NEW, BUT HAPPENS REGULARLY AND CONSISTENTLY NOW. INTERESTINGLY, THIS SAME PHENOMENON HAS OCCURRED WITH OTHER TOYOTAS I PURCHASED NEW, NAMELY MY 2006 COROLLA AND 2008 COROLLA LE. NEVER THOUGHT ABOUT IT BEING A POTENTIAL SAFETY ISSUE UNTIL I SAW IT RECURRING ON MY 2017 RAV4. DEALER IS EXPERIMENTING ON FIX BY REPLACING ADJUSTMENT BUTTONS ON BOTH DRIVER AND PASSENGER SEATS, AT MY EXPENSE (JUST RETURNED FROM LONG ROAD TRIP AND TOOK VEHICLE TO TOYOTA AT 264 MILES PAST END OF 36K WARRANTY) BUT COULD NOT HAVE SERVICED ON THE ROAD. UNFORTUNATELY, DEALER INFORMED ME THAT THIS IS ONLY THE BEGINNING OF THE INVESTIGATION PROCESS TO DETERMINE THE CAUSE OF THE PROBLEM AND MAY INVOLVE MORE EXTENSIVE WORK (ALSO AT MY EXPENSE) IF BUTTON REPLACEMENT DOES NOT WORK.
Additional Notes:
DRIVER'S SIDE HEADREST RISES APPROX. 2-1/2 TO 3 INCHES FROM LOWEST POSITION DURING THE NORMAL COURSE OF DRIVING. I DO NOT ADJUST THE HEIGHT OF THE HEADREST, EVER, OTHER THAN TO CORRECT THIS UNUSUAL PHENOMENON. THIS HAPPENS CONSTANTLY AND REPEATEDLY IN AS LITTLE AS 10-15 MILES DRIVING OVER PAVED, SMOOTH ROADS WHILE DRIVING SPEEDS RANGING FROM 45-75MPH. HAS HAPPENED SPORADICALLY SINCE WE PURCHASED THE VEHICLE NEW, BUT HAPPENS REGULARLY AND CONSISTENTLY NOW. INTERESTINGLY, THIS SAME PHENOMENON HAS OCCURRED WITH OTHER TOYOTAS I PURCHASED NEW, NAMELY MY 2006 COROLLA AND 2008 COROLLA LE. NEVER THOUGHT ABOUT IT BEING A POTENTIAL SAFETY ISSUE UNTIL I SAW IT RECURRING ON MY 2017 RAV4. DEALER IS EXPERIMENTING ON FIX BY REPLACING ADJUSTMENT BUTTONS ON BOTH DRIVER AND PASSENGER SEATS, AT MY EXPENSE (JUST RETURNED FROM LONG ROAD TRIP AND TOOK VEHICLE TO TOYOTA AT 264 MILES PAST END OF 36K WARRANTY) BUT COULD NOT HAVE SERVICED ON THE ROAD. UNFORTUNATELY, DEALER INFORMED ME THAT THIS IS ONLY THE BEGINNING OF THE INVESTIGATION PROCESS TO DETERMINE THE CAUSE OF THE PROBLEM AND MAY INVOLVE MORE EXTENSIVE WORK (ALSO AT MY EXPENSE) IF BUTTON REPLACEMENT DOES NOT WORK.
Mfg Campaign: 11318706
Recall Date: Mar 19, 2020
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE I WAS DRIVING HOME FROM WORK ON THURSDAY, MARCH 5, 2020, I SMELLED SMOKE. I LOOKED AT THE TEMPERATURE ON THE DASHBOARD AND IT SHOWED THAT THE TEMPERATURE WAS A LITTLE BELOW THE MIDDLE LINE INDICATING THE VEHICLE WAS NOT HOT. I CONTINUED DRIVING FOR A COUPLE MORE BLOCKS AND CONTINUED TO SMELL SMOKE SO ATTEMPTED TO PULL OVER INTO A PARKING LOT. WHEN I TRIED TO PULL OVER, THE VEHICLE STOPPED ON ITS OWN SO I WAS HALF WAY BETWEEN THE STREET AND PARKING LOT. I SAW SMOKE COME OUT FROM UNDER THE HOOD OF THE VEHICLE. ABOUT TWO MINUTES LATER, FLAMES STARTED COMING OUT FROM UNDER THE HOOD. THE VEHICLE CAUGHT FIRE.
Corrective Action:
WHILE I WAS DRIVING HOME FROM WORK ON THURSDAY, MARCH 5, 2020, I SMELLED SMOKE. I LOOKED AT THE TEMPERATURE ON THE DASHBOARD AND IT SHOWED THAT THE TEMPERATURE WAS A LITTLE BELOW THE MIDDLE LINE INDICATING THE VEHICLE WAS NOT HOT. I CONTINUED DRIVING FOR A COUPLE MORE BLOCKS AND CONTINUED TO SMELL SMOKE SO ATTEMPTED TO PULL OVER INTO A PARKING LOT. WHEN I TRIED TO PULL OVER, THE VEHICLE STOPPED ON ITS OWN SO I WAS HALF WAY BETWEEN THE STREET AND PARKING LOT. I SAW SMOKE COME OUT FROM UNDER THE HOOD OF THE VEHICLE. ABOUT TWO MINUTES LATER, FLAMES STARTED COMING OUT FROM UNDER THE HOOD. THE VEHICLE CAUGHT FIRE.
Additional Notes:
WHILE I WAS DRIVING HOME FROM WORK ON THURSDAY, MARCH 5, 2020, I SMELLED SMOKE. I LOOKED AT THE TEMPERATURE ON THE DASHBOARD AND IT SHOWED THAT THE TEMPERATURE WAS A LITTLE BELOW THE MIDDLE LINE INDICATING THE VEHICLE WAS NOT HOT. I CONTINUED DRIVING FOR A COUPLE MORE BLOCKS AND CONTINUED TO SMELL SMOKE SO ATTEMPTED TO PULL OVER INTO A PARKING LOT. WHEN I TRIED TO PULL OVER, THE VEHICLE STOPPED ON ITS OWN SO I WAS HALF WAY BETWEEN THE STREET AND PARKING LOT. I SAW SMOKE COME OUT FROM UNDER THE HOOD OF THE VEHICLE. ABOUT TWO MINUTES LATER, FLAMES STARTED COMING OUT FROM UNDER THE HOOD. THE VEHICLE CAUGHT FIRE.
Mfg Campaign: 11317639
Recall Date: Mar 11, 2020
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
WHILE I WAS DRIVING HOME FROM WORK ON THURSDAY, MARCH 5, 2020, I SMELLED SMOKE. I LOOKED AT THE TEMPERATURE ON THE DASHBOARD AND IT SHOWED THAT THE TEMPERATURE WAS A LITTLE BELOW THE MIDDLE LINE INDICATING THE VEHICLE WAS NOT HOT. I CONTINUED DRIVING FOR A COUPLE MORE BLOCKS AND CONTINUED TO SMELL SMOKE SO ATTEMPTED TO PULL OVER INTO A PARKING LOT. WHEN I TRIED TO PULL OVER, THE VEHICLE STOPPED ON ITS OWN SO I WAS HALF WAY BETWEEN THE STREET AND PARKING LOT. I SAW SMOKE COME OUT FROM UNDER THE HOOD OF THE VEHICLE. ABOUT TWO MINUTES LATER, FLAMES STARTED COMING OUT FROM UNDER THE HOOD. THE VEHICLE CAUGHT FIRE.
Corrective Action:
WHILE I WAS DRIVING HOME FROM WORK ON THURSDAY, MARCH 5, 2020, I SMELLED SMOKE. I LOOKED AT THE TEMPERATURE ON THE DASHBOARD AND IT SHOWED THAT THE TEMPERATURE WAS A LITTLE BELOW THE MIDDLE LINE INDICATING THE VEHICLE WAS NOT HOT. I CONTINUED DRIVING FOR A COUPLE MORE BLOCKS AND CONTINUED TO SMELL SMOKE SO ATTEMPTED TO PULL OVER INTO A PARKING LOT. WHEN I TRIED TO PULL OVER, THE VEHICLE STOPPED ON ITS OWN SO I WAS HALF WAY BETWEEN THE STREET AND PARKING LOT. I SAW SMOKE COME OUT FROM UNDER THE HOOD OF THE VEHICLE. ABOUT TWO MINUTES LATER, FLAMES STARTED COMING OUT FROM UNDER THE HOOD. THE VEHICLE CAUGHT FIRE.
Additional Notes:
WHILE I WAS DRIVING HOME FROM WORK ON THURSDAY, MARCH 5, 2020, I SMELLED SMOKE. I LOOKED AT THE TEMPERATURE ON THE DASHBOARD AND IT SHOWED THAT THE TEMPERATURE WAS A LITTLE BELOW THE MIDDLE LINE INDICATING THE VEHICLE WAS NOT HOT. I CONTINUED DRIVING FOR A COUPLE MORE BLOCKS AND CONTINUED TO SMELL SMOKE SO ATTEMPTED TO PULL OVER INTO A PARKING LOT. WHEN I TRIED TO PULL OVER, THE VEHICLE STOPPED ON ITS OWN SO I WAS HALF WAY BETWEEN THE STREET AND PARKING LOT. I SAW SMOKE COME OUT FROM UNDER THE HOOD OF THE VEHICLE. ABOUT TWO MINUTES LATER, FLAMES STARTED COMING OUT FROM UNDER THE HOOD. THE VEHICLE CAUGHT FIRE.
Mfg Campaign: 11317639
Recall Date: Mar 11, 2020
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVERS SIDE DOOR LOCK STOPPED WORKING CAR ONLY HAS 37,000 AND IS 31 MONTHS OLD. DEALER WANTS $1000.00 TO REPAIR.
Corrective Action:
DRIVERS SIDE DOOR LOCK STOPPED WORKING CAR ONLY HAS 37,000 AND IS 31 MONTHS OLD. DEALER WANTS $1000.00 TO REPAIR.
Additional Notes:
DRIVERS SIDE DOOR LOCK STOPPED WORKING CAR ONLY HAS 37,000 AND IS 31 MONTHS OLD. DEALER WANTS $1000.00 TO REPAIR.
Mfg Campaign: 11315782
Recall Date: Mar 3, 2020
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Valencia, CA • 36 yrs
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