Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB13 / 23TA13
Recall Date: Nov 1, 2023
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET19A
Recall Date: Jun 28, 2019
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17R2
Recall Date: May 2, 2017
Consumer Complaints
387 ComplaintsToyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN IT IS RAINING, OR SNOWING AND FOR SOME REASON, THE SENSORS GET WET FROM THE BUMPER, CROSSTRAFFIC ALERT OR BACKUP OR SIDE WARNING, THE WHOLE SYSTEM SHUTS DOWN. DRIVING ON THE FREEWAY AND IT IS RAINING AND THE WHOLE COMPUTER JUST FROZE, AND LOST ALL SENSORS AND A FAILURE ALERT SHOWED UP ON THE DASHBOARD, ALONG WITH THE CARS TRANSMISSION HAVE A HARD TIME SHIFTING AS EXITING THE FREE WAY. THIS IS TOTAL COMPUTER FAILURE BUT AFTER EXITING THE FREEWAY AND DRIVING DOWN A ROAD, AND AT A STOP LIGHT PUT THE TRANSMISSION IN NEUTRAL AND SHIFTING BACK TO DRIVE, ALL THE COMPUTER ERRORS CLEARED. TOOK IT TO THE DEALER AND OF COURSE THEY FOUND NOTHING. THIS IS DANGEROUS FOR BLIND SPOT WARNING SENSORS TO GO OUT THE PBM SENSOR SAID FAILURE AND THERE IS AN ELECTRIC HARNESS ISSUE WITH THIS CAR WHERE THE WIRES EITHER WERE NOT INSULATED OR NICK ALONG WITH THE COMPUTER MODEL TO THE TRANSMISSION. THERE IS FAULTY INSULATION, THIS HAPPENS ONLY ON OCCASION AND NOT ALL THE TIME, AND EVERY NOW AND THEN THERE IS A COMPUTER ISSUE, THE CLEARS ITSELF. ALSO THE CLOCK WAS LOSING TIME. DUE TO THE ELECTRICAL ISSUES THIS IS A SAFETY ISSUE,. WHEN EVERYTHING SHUTS DOWN WHEN THE CAR IS BEING DRIVEN IS A SAFETY ISSUE. YET, SHIFTING THE TRANSMISSION CLEARED THE ERRROS OFF THE DASH.
Corrective Action:
WHEN IT IS RAINING, OR SNOWING AND FOR SOME REASON, THE SENSORS GET WET FROM THE BUMPER, CROSSTRAFFIC ALERT OR BACKUP OR SIDE WARNING, THE WHOLE SYSTEM SHUTS DOWN. DRIVING ON THE FREEWAY AND IT IS RAINING AND THE WHOLE COMPUTER JUST FROZE, AND LOST ALL SENSORS AND A FAILURE ALERT SHOWED UP ON THE DASHBOARD, ALONG WITH THE CARS TRANSMISSION HAVE A HARD TIME SHIFTING AS EXITING THE FREE WAY. THIS IS TOTAL COMPUTER FAILURE BUT AFTER EXITING THE FREEWAY AND DRIVING DOWN A ROAD, AND AT A STOP LIGHT PUT THE TRANSMISSION IN NEUTRAL AND SHIFTING BACK TO DRIVE, ALL THE COMPUTER ERRORS CLEARED. TOOK IT TO THE DEALER AND OF COURSE THEY FOUND NOTHING. THIS IS DANGEROUS FOR BLIND SPOT WARNING SENSORS TO GO OUT THE PBM SENSOR SAID FAILURE AND THERE IS AN ELECTRIC HARNESS ISSUE WITH THIS CAR WHERE THE WIRES EITHER WERE NOT INSULATED OR NICK ALONG WITH THE COMPUTER MODEL TO THE TRANSMISSION. THERE IS FAULTY INSULATION, THIS HAPPENS ONLY ON OCCASION AND NOT ALL THE TIME, AND EVERY NOW AND THEN THERE IS A COMPUTER ISSUE, THE CLEARS ITSELF. ALSO THE CLOCK WAS LOSING TIME. DUE TO THE ELECTRICAL ISSUES THIS IS A SAFETY ISSUE,. WHEN EVERYTHING SHUTS DOWN WHEN THE CAR IS BEING DRIVEN IS A SAFETY ISSUE. YET, SHIFTING THE TRANSMISSION CLEARED THE ERRROS OFF THE DASH.
Additional Notes:
WHEN IT IS RAINING, OR SNOWING AND FOR SOME REASON, THE SENSORS GET WET FROM THE BUMPER, CROSSTRAFFIC ALERT OR BACKUP OR SIDE WARNING, THE WHOLE SYSTEM SHUTS DOWN. DRIVING ON THE FREEWAY AND IT IS RAINING AND THE WHOLE COMPUTER JUST FROZE, AND LOST ALL SENSORS AND A FAILURE ALERT SHOWED UP ON THE DASHBOARD, ALONG WITH THE CARS TRANSMISSION HAVE A HARD TIME SHIFTING AS EXITING THE FREE WAY. THIS IS TOTAL COMPUTER FAILURE BUT AFTER EXITING THE FREEWAY AND DRIVING DOWN A ROAD, AND AT A STOP LIGHT PUT THE TRANSMISSION IN NEUTRAL AND SHIFTING BACK TO DRIVE, ALL THE COMPUTER ERRORS CLEARED. TOOK IT TO THE DEALER AND OF COURSE THEY FOUND NOTHING. THIS IS DANGEROUS FOR BLIND SPOT WARNING SENSORS TO GO OUT THE PBM SENSOR SAID FAILURE AND THERE IS AN ELECTRIC HARNESS ISSUE WITH THIS CAR WHERE THE WIRES EITHER WERE NOT INSULATED OR NICK ALONG WITH THE COMPUTER MODEL TO THE TRANSMISSION. THERE IS FAULTY INSULATION, THIS HAPPENS ONLY ON OCCASION AND NOT ALL THE TIME, AND EVERY NOW AND THEN THERE IS A COMPUTER ISSUE, THE CLEARS ITSELF. ALSO THE CLOCK WAS LOSING TIME. DUE TO THE ELECTRICAL ISSUES THIS IS A SAFETY ISSUE,. WHEN EVERYTHING SHUTS DOWN WHEN THE CAR IS BEING DRIVEN IS A SAFETY ISSUE. YET, SHIFTING THE TRANSMISSION CLEARED THE ERRROS OFF THE DASH.
Mfg Campaign: 11173461
Recall Date: Feb 1, 2019
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
POWER TRANSMISSION, SAFETY ISSUE, THE POWER TRANSMISSION WILL NOT SHIFT IN A TIMELY MANNER TO PROPER GEARS,IN COLD WEATHER, THIS IS A SAFETY ISSUE, WHEN ENTERING THE FREEWAY AFTER LEAVING WORK, THE CAR WILL ONLY GO 30 MPH AT 3,500 RPM. UNTIL THE CAR WARMS UP, THIS HAS NEVER HAPPENED BEFORE, AND NOW IT IS. TOYOTA DEALER CONFIRMED THAT THE SHIFT POINTS ARE HIGHER THAN NORMAL, WHEN FIRST STARTED IN THE MORNING, AND PER THE DEALER WELL IT TAKES AWHILE FOR THE CAR TO WARM UP BEFORE IT WILL GO TO NORMAL SHIFT POINTS, AND ALLOW THE TRANSMISSION TO FUNCTION NORMALLY. WELL 30 MPH AT 3500 RPM, THIS IS NOT NORMAL, AND THIS IS A SAFETY ISSUE, SO WHEN YOU LEAVE WORK YOUR CAR WILL ONLY GO 30 MPH ON A 60 MPH FREEWAY. THE DEALERS RESPONSE IS AFTER IT HAS BEEN RUNNING AND WARMED UP IT WILL WORK NORMALLY. THERE IS NOTHING NORMAL ABOUT THIS ISSUE, NEVER HAD THIS ISSUE LAST WINTER NOW ALL OF A SUDDEN HAVING THIS ISSUE THIS WINTER.
Corrective Action:
POWER TRANSMISSION, SAFETY ISSUE, THE POWER TRANSMISSION WILL NOT SHIFT IN A TIMELY MANNER TO PROPER GEARS,IN COLD WEATHER, THIS IS A SAFETY ISSUE, WHEN ENTERING THE FREEWAY AFTER LEAVING WORK, THE CAR WILL ONLY GO 30 MPH AT 3,500 RPM. UNTIL THE CAR WARMS UP, THIS HAS NEVER HAPPENED BEFORE, AND NOW IT IS. TOYOTA DEALER CONFIRMED THAT THE SHIFT POINTS ARE HIGHER THAN NORMAL, WHEN FIRST STARTED IN THE MORNING, AND PER THE DEALER WELL IT TAKES AWHILE FOR THE CAR TO WARM UP BEFORE IT WILL GO TO NORMAL SHIFT POINTS, AND ALLOW THE TRANSMISSION TO FUNCTION NORMALLY. WELL 30 MPH AT 3500 RPM, THIS IS NOT NORMAL, AND THIS IS A SAFETY ISSUE, SO WHEN YOU LEAVE WORK YOUR CAR WILL ONLY GO 30 MPH ON A 60 MPH FREEWAY. THE DEALERS RESPONSE IS AFTER IT HAS BEEN RUNNING AND WARMED UP IT WILL WORK NORMALLY. THERE IS NOTHING NORMAL ABOUT THIS ISSUE, NEVER HAD THIS ISSUE LAST WINTER NOW ALL OF A SUDDEN HAVING THIS ISSUE THIS WINTER.
Additional Notes:
POWER TRANSMISSION, SAFETY ISSUE, THE POWER TRANSMISSION WILL NOT SHIFT IN A TIMELY MANNER TO PROPER GEARS,IN COLD WEATHER, THIS IS A SAFETY ISSUE, WHEN ENTERING THE FREEWAY AFTER LEAVING WORK, THE CAR WILL ONLY GO 30 MPH AT 3,500 RPM. UNTIL THE CAR WARMS UP, THIS HAS NEVER HAPPENED BEFORE, AND NOW IT IS. TOYOTA DEALER CONFIRMED THAT THE SHIFT POINTS ARE HIGHER THAN NORMAL, WHEN FIRST STARTED IN THE MORNING, AND PER THE DEALER WELL IT TAKES AWHILE FOR THE CAR TO WARM UP BEFORE IT WILL GO TO NORMAL SHIFT POINTS, AND ALLOW THE TRANSMISSION TO FUNCTION NORMALLY. WELL 30 MPH AT 3500 RPM, THIS IS NOT NORMAL, AND THIS IS A SAFETY ISSUE, SO WHEN YOU LEAVE WORK YOUR CAR WILL ONLY GO 30 MPH ON A 60 MPH FREEWAY. THE DEALERS RESPONSE IS AFTER IT HAS BEEN RUNNING AND WARMED UP IT WILL WORK NORMALLY. THERE IS NOTHING NORMAL ABOUT THIS ISSUE, NEVER HAD THIS ISSUE LAST WINTER NOW ALL OF A SUDDEN HAVING THIS ISSUE THIS WINTER.
Mfg Campaign: 11173469
Recall Date: Feb 1, 2019
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
POWER TRANSMISSION, SAFETY ISSUE, THE POWER TRANSMISSION WILL NOT SHIFT IN A TIMELY MANNER TO PROPER GEARS,IN COLD WEATHER, THIS IS A SAFETY ISSUE, WHEN ENTERING THE FREEWAY AFTER LEAVING WORK, THE CAR WILL ONLY GO 30 MPH AT 3,500 RPM. UNTIL THE CAR WARMS UP, THIS HAS NEVER HAPPENED BEFORE, AND NOW IT IS. TOYOTA DEALER CONFIRMED THAT THE SHIFT POINTS ARE HIGHER THAN NORMAL, WHEN FIRST STARTED IN THE MORNING, AND PER THE DEALER WELL IT TAKES AWHILE FOR THE CAR TO WARM UP BEFORE IT WILL GO TO NORMAL SHIFT POINTS, AND ALLOW THE TRANSMISSION TO FUNCTION NORMALLY. WELL 30 MPH AT 3500 RPM, THIS IS NOT NORMAL, AND THIS IS A SAFETY ISSUE, SO WHEN YOU LEAVE WORK YOUR CAR WILL ONLY GO 30 MPH ON A 60 MPH FREEWAY. THE DEALERS RESPONSE IS AFTER IT HAS BEEN RUNNING AND WARMED UP IT WILL WORK NORMALLY. THERE IS NOTHING NORMAL ABOUT THIS ISSUE, NEVER HAD THIS ISSUE LAST WINTER NOW ALL OF A SUDDEN HAVING THIS ISSUE THIS WINTER.
Corrective Action:
POWER TRANSMISSION, SAFETY ISSUE, THE POWER TRANSMISSION WILL NOT SHIFT IN A TIMELY MANNER TO PROPER GEARS,IN COLD WEATHER, THIS IS A SAFETY ISSUE, WHEN ENTERING THE FREEWAY AFTER LEAVING WORK, THE CAR WILL ONLY GO 30 MPH AT 3,500 RPM. UNTIL THE CAR WARMS UP, THIS HAS NEVER HAPPENED BEFORE, AND NOW IT IS. TOYOTA DEALER CONFIRMED THAT THE SHIFT POINTS ARE HIGHER THAN NORMAL, WHEN FIRST STARTED IN THE MORNING, AND PER THE DEALER WELL IT TAKES AWHILE FOR THE CAR TO WARM UP BEFORE IT WILL GO TO NORMAL SHIFT POINTS, AND ALLOW THE TRANSMISSION TO FUNCTION NORMALLY. WELL 30 MPH AT 3500 RPM, THIS IS NOT NORMAL, AND THIS IS A SAFETY ISSUE, SO WHEN YOU LEAVE WORK YOUR CAR WILL ONLY GO 30 MPH ON A 60 MPH FREEWAY. THE DEALERS RESPONSE IS AFTER IT HAS BEEN RUNNING AND WARMED UP IT WILL WORK NORMALLY. THERE IS NOTHING NORMAL ABOUT THIS ISSUE, NEVER HAD THIS ISSUE LAST WINTER NOW ALL OF A SUDDEN HAVING THIS ISSUE THIS WINTER.
Additional Notes:
POWER TRANSMISSION, SAFETY ISSUE, THE POWER TRANSMISSION WILL NOT SHIFT IN A TIMELY MANNER TO PROPER GEARS,IN COLD WEATHER, THIS IS A SAFETY ISSUE, WHEN ENTERING THE FREEWAY AFTER LEAVING WORK, THE CAR WILL ONLY GO 30 MPH AT 3,500 RPM. UNTIL THE CAR WARMS UP, THIS HAS NEVER HAPPENED BEFORE, AND NOW IT IS. TOYOTA DEALER CONFIRMED THAT THE SHIFT POINTS ARE HIGHER THAN NORMAL, WHEN FIRST STARTED IN THE MORNING, AND PER THE DEALER WELL IT TAKES AWHILE FOR THE CAR TO WARM UP BEFORE IT WILL GO TO NORMAL SHIFT POINTS, AND ALLOW THE TRANSMISSION TO FUNCTION NORMALLY. WELL 30 MPH AT 3500 RPM, THIS IS NOT NORMAL, AND THIS IS A SAFETY ISSUE, SO WHEN YOU LEAVE WORK YOUR CAR WILL ONLY GO 30 MPH ON A 60 MPH FREEWAY. THE DEALERS RESPONSE IS AFTER IT HAS BEEN RUNNING AND WARMED UP IT WILL WORK NORMALLY. THERE IS NOTHING NORMAL ABOUT THIS ISSUE, NEVER HAD THIS ISSUE LAST WINTER NOW ALL OF A SUDDEN HAVING THIS ISSUE THIS WINTER.
Mfg Campaign: 11173469
Recall Date: Feb 1, 2019
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
AT JUST OVER 15000 MILES THE FRONT BRAKES ARE WORN NEEDING REPLACED. UNIVERSITY TOYOTA IN MORGANTOWN, WV SAYS THAT IS NORMAL WEAR.
Corrective Action:
AT JUST OVER 15000 MILES THE FRONT BRAKES ARE WORN NEEDING REPLACED. UNIVERSITY TOYOTA IN MORGANTOWN, WV SAYS THAT IS NORMAL WEAR.
Additional Notes:
AT JUST OVER 15000 MILES THE FRONT BRAKES ARE WORN NEEDING REPLACED. UNIVERSITY TOYOTA IN MORGANTOWN, WV SAYS THAT IS NORMAL WEAR.
Mfg Campaign: 11171668
Recall Date: Jan 23, 2019
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING 75 MPH IN INCLEMENT WEATHER, THE VEHICLE TOOK A LONGER TIME TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION TOYOTA FORT MYERS (2555 COLONIAL BLVD, FORT MYERS, FL 33907, (239) 321-5413) WHERE IT WAS DIAGNOSED THAT THE BRAKE FAILURE WAS DUE TO WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WERE NOT ABLE TO REPAIR THE VEHICLE UNDER WARRANTY. THE FAILURE MILEAGE WAS 9,500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING 75 MPH IN INCLEMENT WEATHER, THE VEHICLE TOOK A LONGER TIME TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION TOYOTA FORT MYERS (2555 COLONIAL BLVD, FORT MYERS, FL 33907, (239) 321-5413) WHERE IT WAS DIAGNOSED THAT THE BRAKE FAILURE WAS DUE TO WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WERE NOT ABLE TO REPAIR THE VEHICLE UNDER WARRANTY. THE FAILURE MILEAGE WAS 9,500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING 75 MPH IN INCLEMENT WEATHER, THE VEHICLE TOOK A LONGER TIME TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION TOYOTA FORT MYERS (2555 COLONIAL BLVD, FORT MYERS, FL 33907, (239) 321-5413) WHERE IT WAS DIAGNOSED THAT THE BRAKE FAILURE WAS DUE TO WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WERE NOT ABLE TO REPAIR THE VEHICLE UNDER WARRANTY. THE FAILURE MILEAGE WAS 9,500.
Mfg Campaign: 11170306
Recall Date: Jan 16, 2019
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 75 MPH BEHIND ANOTHER VEHICLE, THE CONTACT SWITCHED LANES AND THE FORWARD COLLISION AVOIDANCE FEATURE IMMEDIATELY ACTIVATED. AS A RESULT, THE BRAKES ENGAGED AND CAUSED THE VEHICLE TO STOP ABRUPTLY. THE CONTACT INDICATED THAT THE DETECTION SYSTEM ACTIVATED ALTHOUGH THE PRECEDING VEHICLE WAS MORE THAN 150 FEET AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000. *TT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 75 MPH BEHIND ANOTHER VEHICLE, THE CONTACT SWITCHED LANES AND THE FORWARD COLLISION AVOIDANCE FEATURE IMMEDIATELY ACTIVATED. AS A RESULT, THE BRAKES ENGAGED AND CAUSED THE VEHICLE TO STOP ABRUPTLY. THE CONTACT INDICATED THAT THE DETECTION SYSTEM ACTIVATED ALTHOUGH THE PRECEDING VEHICLE WAS MORE THAN 150 FEET AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000. *TT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 75 MPH BEHIND ANOTHER VEHICLE, THE CONTACT SWITCHED LANES AND THE FORWARD COLLISION AVOIDANCE FEATURE IMMEDIATELY ACTIVATED. AS A RESULT, THE BRAKES ENGAGED AND CAUSED THE VEHICLE TO STOP ABRUPTLY. THE CONTACT INDICATED THAT THE DETECTION SYSTEM ACTIVATED ALTHOUGH THE PRECEDING VEHICLE WAS MORE THAN 150 FEET AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000. *TT*JB
Mfg Campaign: 11166201
Recall Date: Jan 10, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 75 MPH BEHIND ANOTHER VEHICLE, THE CONTACT SWITCHED LANES AND THE FORWARD COLLISION AVOIDANCE FEATURE IMMEDIATELY ACTIVATED. AS A RESULT, THE BRAKES ENGAGED AND CAUSED THE VEHICLE TO STOP ABRUPTLY. THE CONTACT INDICATED THAT THE DETECTION SYSTEM ACTIVATED ALTHOUGH THE PRECEDING VEHICLE WAS MORE THAN 150 FEET AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000. *TT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 75 MPH BEHIND ANOTHER VEHICLE, THE CONTACT SWITCHED LANES AND THE FORWARD COLLISION AVOIDANCE FEATURE IMMEDIATELY ACTIVATED. AS A RESULT, THE BRAKES ENGAGED AND CAUSED THE VEHICLE TO STOP ABRUPTLY. THE CONTACT INDICATED THAT THE DETECTION SYSTEM ACTIVATED ALTHOUGH THE PRECEDING VEHICLE WAS MORE THAN 150 FEET AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000. *TT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 75 MPH BEHIND ANOTHER VEHICLE, THE CONTACT SWITCHED LANES AND THE FORWARD COLLISION AVOIDANCE FEATURE IMMEDIATELY ACTIVATED. AS A RESULT, THE BRAKES ENGAGED AND CAUSED THE VEHICLE TO STOP ABRUPTLY. THE CONTACT INDICATED THAT THE DETECTION SYSTEM ACTIVATED ALTHOUGH THE PRECEDING VEHICLE WAS MORE THAN 150 FEET AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000. *TT*JB
Mfg Campaign: 11166201
Recall Date: Jan 10, 2019
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 75 MPH BEHIND ANOTHER VEHICLE, THE CONTACT SWITCHED LANES AND THE FORWARD COLLISION AVOIDANCE FEATURE IMMEDIATELY ACTIVATED. AS A RESULT, THE BRAKES ENGAGED AND CAUSED THE VEHICLE TO STOP ABRUPTLY. THE CONTACT INDICATED THAT THE DETECTION SYSTEM ACTIVATED ALTHOUGH THE PRECEDING VEHICLE WAS MORE THAN 150 FEET AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000. *TT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 75 MPH BEHIND ANOTHER VEHICLE, THE CONTACT SWITCHED LANES AND THE FORWARD COLLISION AVOIDANCE FEATURE IMMEDIATELY ACTIVATED. AS A RESULT, THE BRAKES ENGAGED AND CAUSED THE VEHICLE TO STOP ABRUPTLY. THE CONTACT INDICATED THAT THE DETECTION SYSTEM ACTIVATED ALTHOUGH THE PRECEDING VEHICLE WAS MORE THAN 150 FEET AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000. *TT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 75 MPH BEHIND ANOTHER VEHICLE, THE CONTACT SWITCHED LANES AND THE FORWARD COLLISION AVOIDANCE FEATURE IMMEDIATELY ACTIVATED. AS A RESULT, THE BRAKES ENGAGED AND CAUSED THE VEHICLE TO STOP ABRUPTLY. THE CONTACT INDICATED THAT THE DETECTION SYSTEM ACTIVATED ALTHOUGH THE PRECEDING VEHICLE WAS MORE THAN 150 FEET AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000. *TT*JB
Mfg Campaign: 11166201
Recall Date: Jan 10, 2019
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 75 MPH BEHIND ANOTHER VEHICLE, THE CONTACT SWITCHED LANES AND THE FORWARD COLLISION AVOIDANCE FEATURE IMMEDIATELY ACTIVATED. AS A RESULT, THE BRAKES ENGAGED AND CAUSED THE VEHICLE TO STOP ABRUPTLY. THE CONTACT INDICATED THAT THE DETECTION SYSTEM ACTIVATED ALTHOUGH THE PRECEDING VEHICLE WAS MORE THAN 150 FEET AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000. *TT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 75 MPH BEHIND ANOTHER VEHICLE, THE CONTACT SWITCHED LANES AND THE FORWARD COLLISION AVOIDANCE FEATURE IMMEDIATELY ACTIVATED. AS A RESULT, THE BRAKES ENGAGED AND CAUSED THE VEHICLE TO STOP ABRUPTLY. THE CONTACT INDICATED THAT THE DETECTION SYSTEM ACTIVATED ALTHOUGH THE PRECEDING VEHICLE WAS MORE THAN 150 FEET AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000. *TT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 75 MPH BEHIND ANOTHER VEHICLE, THE CONTACT SWITCHED LANES AND THE FORWARD COLLISION AVOIDANCE FEATURE IMMEDIATELY ACTIVATED. AS A RESULT, THE BRAKES ENGAGED AND CAUSED THE VEHICLE TO STOP ABRUPTLY. THE CONTACT INDICATED THAT THE DETECTION SYSTEM ACTIVATED ALTHOUGH THE PRECEDING VEHICLE WAS MORE THAN 150 FEET AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000. *TT*JB
Mfg Campaign: 11166201
Recall Date: Jan 10, 2019
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHEN HEADLIGHTS AFTER DARK ARE SET ON AUTOMATIC AND I MEET ON COMING TRAFFIC EITHER BRIGHT LIGHTS MY LIGHTS NOT ONLY DIM AUTOMATICALLY BUT THE AUTOMATIC TURNS IT'S SELF OFF AND WON'T COME BACK ON FOR A GOOD DISTANCE. I HAVE MET VEHICLES WITH EXCEPTIONALLY BRIGHT LIGHTS AND MY AUTOMATIC NOT ONLY TURNS OFF BUT THE HEADLIGHTS TURN OFF ALTOGETHER AND I AM LEFT WITHOUT HEADLIGHTS. I AM FUMBLING WITH THE LIGHT SWITCH TO TURN THE LIGHTS ON MANUALLY. THIS COULD BE DEADLY.
Corrective Action:
WHEN HEADLIGHTS AFTER DARK ARE SET ON AUTOMATIC AND I MEET ON COMING TRAFFIC EITHER BRIGHT LIGHTS MY LIGHTS NOT ONLY DIM AUTOMATICALLY BUT THE AUTOMATIC TURNS IT'S SELF OFF AND WON'T COME BACK ON FOR A GOOD DISTANCE. I HAVE MET VEHICLES WITH EXCEPTIONALLY BRIGHT LIGHTS AND MY AUTOMATIC NOT ONLY TURNS OFF BUT THE HEADLIGHTS TURN OFF ALTOGETHER AND I AM LEFT WITHOUT HEADLIGHTS. I AM FUMBLING WITH THE LIGHT SWITCH TO TURN THE LIGHTS ON MANUALLY. THIS COULD BE DEADLY.
Additional Notes:
WHEN HEADLIGHTS AFTER DARK ARE SET ON AUTOMATIC AND I MEET ON COMING TRAFFIC EITHER BRIGHT LIGHTS MY LIGHTS NOT ONLY DIM AUTOMATICALLY BUT THE AUTOMATIC TURNS IT'S SELF OFF AND WON'T COME BACK ON FOR A GOOD DISTANCE. I HAVE MET VEHICLES WITH EXCEPTIONALLY BRIGHT LIGHTS AND MY AUTOMATIC NOT ONLY TURNS OFF BUT THE HEADLIGHTS TURN OFF ALTOGETHER AND I AM LEFT WITHOUT HEADLIGHTS. I AM FUMBLING WITH THE LIGHT SWITCH TO TURN THE LIGHTS ON MANUALLY. THIS COULD BE DEADLY.
Mfg Campaign: 11155827
Recall Date: Dec 4, 2018
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I PURCHASED A 2017 RAV4 LE IN DECEMBER 2017. AFTER DRIVING IT IN THE DARK, I REALIZED HOW HORRIBLE THE HEADLIGHTS ARE. I HAD THEM ADJUSTED ON MAY 5, 2018, BUT LITTLE DIFFERENCE WAS NOTICED. THOSE THAT BUY THE HIGH END MODELS OF THE RAV4 GET BETTER HEADLIGHTS. AND THEY CANNOT BE RETRO FITTED INTO THE LE MODEL. DRIVING AT NIGHT SCARES THE BEJEZZUS OUT OF ME. MY PARENTS LIVE IN MONTANA (LOTS OF WILDLIFE), AND HITTING A DEER IS NOT MY IDEA OF FUN. I DRIVE HIGH BEAMS AS MUCH AS POSSIBLE, BUT DON'T WANT ANOTHER CAR TO WRECK DUE TO MY HEADLIGHTS. I CAN'T EVEN SEE ACROSS THE STREET WITH THE HEADLIGHTS ON LOW BEAM. I CAN'T BELIEVE TOYOTA HAS NOT REMEDIED THIS ISSUE. DRIVING IN THE RAIN ON NOVEMBER 23, 2018, WAS HORRIBLE! I COULDN'T EVEN TELL IF THE HEADLIGHTS WERE ON. I WENT TO THE TOYOTA DEALERSHIP ON NOVEMBER 24, 2018, AND GAVE THE SALESMAN A PIECE OF MY MIND. I WILL NOT BUY ANOTHER TOYOTA AS LONG AS THESE HEADLIGHTS REMAIN AN ISSUE. THIS IS EXTREMELY DANGEROUS AND PUTS PEOPLE AT RISK OF THEIR LIVES IF DRIVING AT NIGHT. I WILL SEE WHAT THEY COME BACK WITH AFTER MY DISCUSSION THE OTHER NIGHT. I WASN'T ABLE TO DRIVE MOST OF 2017 DUE TO MEDICAL ISSUES, SO I DIDN'T REALIZE THIS PROBLEM. TOYOTA IS BETTER THAN THIS AND SHOULD BE EMBARASSED BY THE SITUATION. I'VE SPOKE WITH THEM SEVERAL TIMES ABOUT THIS PROBLEM AND THEY KNOW WHO I AM WHEN IN THE DEALERSHIP. THE NEXT STEP IS TO WRITE TO THE TOYOTA CORPORATION ABOUT MY SPECIFIC COMPLAINT. I HAD A 2009 RAV4 AND DID NOT HAVE THIS ISSUE. A HUGE BLACK EYE FOR TOYOTA.
Corrective Action:
I PURCHASED A 2017 RAV4 LE IN DECEMBER 2017. AFTER DRIVING IT IN THE DARK, I REALIZED HOW HORRIBLE THE HEADLIGHTS ARE. I HAD THEM ADJUSTED ON MAY 5, 2018, BUT LITTLE DIFFERENCE WAS NOTICED. THOSE THAT BUY THE HIGH END MODELS OF THE RAV4 GET BETTER HEADLIGHTS. AND THEY CANNOT BE RETRO FITTED INTO THE LE MODEL. DRIVING AT NIGHT SCARES THE BEJEZZUS OUT OF ME. MY PARENTS LIVE IN MONTANA (LOTS OF WILDLIFE), AND HITTING A DEER IS NOT MY IDEA OF FUN. I DRIVE HIGH BEAMS AS MUCH AS POSSIBLE, BUT DON'T WANT ANOTHER CAR TO WRECK DUE TO MY HEADLIGHTS. I CAN'T EVEN SEE ACROSS THE STREET WITH THE HEADLIGHTS ON LOW BEAM. I CAN'T BELIEVE TOYOTA HAS NOT REMEDIED THIS ISSUE. DRIVING IN THE RAIN ON NOVEMBER 23, 2018, WAS HORRIBLE! I COULDN'T EVEN TELL IF THE HEADLIGHTS WERE ON. I WENT TO THE TOYOTA DEALERSHIP ON NOVEMBER 24, 2018, AND GAVE THE SALESMAN A PIECE OF MY MIND. I WILL NOT BUY ANOTHER TOYOTA AS LONG AS THESE HEADLIGHTS REMAIN AN ISSUE. THIS IS EXTREMELY DANGEROUS AND PUTS PEOPLE AT RISK OF THEIR LIVES IF DRIVING AT NIGHT. I WILL SEE WHAT THEY COME BACK WITH AFTER MY DISCUSSION THE OTHER NIGHT. I WASN'T ABLE TO DRIVE MOST OF 2017 DUE TO MEDICAL ISSUES, SO I DIDN'T REALIZE THIS PROBLEM. TOYOTA IS BETTER THAN THIS AND SHOULD BE EMBARASSED BY THE SITUATION. I'VE SPOKE WITH THEM SEVERAL TIMES ABOUT THIS PROBLEM AND THEY KNOW WHO I AM WHEN IN THE DEALERSHIP. THE NEXT STEP IS TO WRITE TO THE TOYOTA CORPORATION ABOUT MY SPECIFIC COMPLAINT. I HAD A 2009 RAV4 AND DID NOT HAVE THIS ISSUE. A HUGE BLACK EYE FOR TOYOTA.
Additional Notes:
I PURCHASED A 2017 RAV4 LE IN DECEMBER 2017. AFTER DRIVING IT IN THE DARK, I REALIZED HOW HORRIBLE THE HEADLIGHTS ARE. I HAD THEM ADJUSTED ON MAY 5, 2018, BUT LITTLE DIFFERENCE WAS NOTICED. THOSE THAT BUY THE HIGH END MODELS OF THE RAV4 GET BETTER HEADLIGHTS. AND THEY CANNOT BE RETRO FITTED INTO THE LE MODEL. DRIVING AT NIGHT SCARES THE BEJEZZUS OUT OF ME. MY PARENTS LIVE IN MONTANA (LOTS OF WILDLIFE), AND HITTING A DEER IS NOT MY IDEA OF FUN. I DRIVE HIGH BEAMS AS MUCH AS POSSIBLE, BUT DON'T WANT ANOTHER CAR TO WRECK DUE TO MY HEADLIGHTS. I CAN'T EVEN SEE ACROSS THE STREET WITH THE HEADLIGHTS ON LOW BEAM. I CAN'T BELIEVE TOYOTA HAS NOT REMEDIED THIS ISSUE. DRIVING IN THE RAIN ON NOVEMBER 23, 2018, WAS HORRIBLE! I COULDN'T EVEN TELL IF THE HEADLIGHTS WERE ON. I WENT TO THE TOYOTA DEALERSHIP ON NOVEMBER 24, 2018, AND GAVE THE SALESMAN A PIECE OF MY MIND. I WILL NOT BUY ANOTHER TOYOTA AS LONG AS THESE HEADLIGHTS REMAIN AN ISSUE. THIS IS EXTREMELY DANGEROUS AND PUTS PEOPLE AT RISK OF THEIR LIVES IF DRIVING AT NIGHT. I WILL SEE WHAT THEY COME BACK WITH AFTER MY DISCUSSION THE OTHER NIGHT. I WASN'T ABLE TO DRIVE MOST OF 2017 DUE TO MEDICAL ISSUES, SO I DIDN'T REALIZE THIS PROBLEM. TOYOTA IS BETTER THAN THIS AND SHOULD BE EMBARASSED BY THE SITUATION. I'VE SPOKE WITH THEM SEVERAL TIMES ABOUT THIS PROBLEM AND THEY KNOW WHO I AM WHEN IN THE DEALERSHIP. THE NEXT STEP IS TO WRITE TO THE TOYOTA CORPORATION ABOUT MY SPECIFIC COMPLAINT. I HAD A 2009 RAV4 AND DID NOT HAVE THIS ISSUE. A HUGE BLACK EYE FOR TOYOTA.
Mfg Campaign: 11154037
Recall Date: Nov 26, 2018
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE HAD THIS CAR IN SEVERAL TIMES FOR BRAKE NOISES AND ROTATED WARPING. CURRENTLY THE CAR HAS 35,XXX. EVERY 5-7K THE ROTARS OR PADS ARE REPLACED. THERE IS USUALLY A NOISE THAT IS ASSOCIATED WITH THIS AND A DUPLICATE VIDEO WAS FOUND ON YOUTUBE AND TURNED OUT TO BE A MASTER CYLINDER AND WAS ADVISED THAT IT IS NOT THAT BUT I HAVE SECOND THOUGHTS. BRAKES ARE A MAJOR PART OF THE VEHICLE AND THERE HAVE BEEN SEVERAL TIMES I THOUGHT ABOUT TOWING THE VEHICLE TO THE DEALER. BUT THEY CLAIM THAT THE NOISES ARE NORMAL AND ARE JUST THE PADS SHIFTING, I HAVE HAD MY SHARE FAR OF CARS AND DRIVEN MANY DIFFERENT BRANDS AND NEVER HAD THIS ISSUE EVEN WITH MY PRIOR TOYOTA'S. SECOND COMPLAINT IS IN REGARDS TO MY LOCKS. THERE ARE TIMES THE LOCKS ON THE VEHICLE WILL NOT LOCK OR CONSTANTLY MAKES NOISE WHILE TRYING TO LOCK/UNLOCK AND THE DEALER CLAIMS THEY CAN NOT REPRODUCE THE NOISE BUT THE SECOND I STEP IN THE CAR IT MAKES THE NOISE.
Corrective Action:
I HAVE HAD THIS CAR IN SEVERAL TIMES FOR BRAKE NOISES AND ROTATED WARPING. CURRENTLY THE CAR HAS 35,XXX. EVERY 5-7K THE ROTARS OR PADS ARE REPLACED. THERE IS USUALLY A NOISE THAT IS ASSOCIATED WITH THIS AND A DUPLICATE VIDEO WAS FOUND ON YOUTUBE AND TURNED OUT TO BE A MASTER CYLINDER AND WAS ADVISED THAT IT IS NOT THAT BUT I HAVE SECOND THOUGHTS. BRAKES ARE A MAJOR PART OF THE VEHICLE AND THERE HAVE BEEN SEVERAL TIMES I THOUGHT ABOUT TOWING THE VEHICLE TO THE DEALER. BUT THEY CLAIM THAT THE NOISES ARE NORMAL AND ARE JUST THE PADS SHIFTING, I HAVE HAD MY SHARE FAR OF CARS AND DRIVEN MANY DIFFERENT BRANDS AND NEVER HAD THIS ISSUE EVEN WITH MY PRIOR TOYOTA'S. SECOND COMPLAINT IS IN REGARDS TO MY LOCKS. THERE ARE TIMES THE LOCKS ON THE VEHICLE WILL NOT LOCK OR CONSTANTLY MAKES NOISE WHILE TRYING TO LOCK/UNLOCK AND THE DEALER CLAIMS THEY CAN NOT REPRODUCE THE NOISE BUT THE SECOND I STEP IN THE CAR IT MAKES THE NOISE.
Additional Notes:
I HAVE HAD THIS CAR IN SEVERAL TIMES FOR BRAKE NOISES AND ROTATED WARPING. CURRENTLY THE CAR HAS 35,XXX. EVERY 5-7K THE ROTARS OR PADS ARE REPLACED. THERE IS USUALLY A NOISE THAT IS ASSOCIATED WITH THIS AND A DUPLICATE VIDEO WAS FOUND ON YOUTUBE AND TURNED OUT TO BE A MASTER CYLINDER AND WAS ADVISED THAT IT IS NOT THAT BUT I HAVE SECOND THOUGHTS. BRAKES ARE A MAJOR PART OF THE VEHICLE AND THERE HAVE BEEN SEVERAL TIMES I THOUGHT ABOUT TOWING THE VEHICLE TO THE DEALER. BUT THEY CLAIM THAT THE NOISES ARE NORMAL AND ARE JUST THE PADS SHIFTING, I HAVE HAD MY SHARE FAR OF CARS AND DRIVEN MANY DIFFERENT BRANDS AND NEVER HAD THIS ISSUE EVEN WITH MY PRIOR TOYOTA'S. SECOND COMPLAINT IS IN REGARDS TO MY LOCKS. THERE ARE TIMES THE LOCKS ON THE VEHICLE WILL NOT LOCK OR CONSTANTLY MAKES NOISE WHILE TRYING TO LOCK/UNLOCK AND THE DEALER CLAIMS THEY CAN NOT REPRODUCE THE NOISE BUT THE SECOND I STEP IN THE CAR IT MAKES THE NOISE.
Mfg Campaign: 11150650
Recall Date: Nov 9, 2018
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE HAD THIS CAR IN SEVERAL TIMES FOR BRAKE NOISES AND ROTATED WARPING. CURRENTLY THE CAR HAS 35,XXX. EVERY 5-7K THE ROTARS OR PADS ARE REPLACED. THERE IS USUALLY A NOISE THAT IS ASSOCIATED WITH THIS AND A DUPLICATE VIDEO WAS FOUND ON YOUTUBE AND TURNED OUT TO BE A MASTER CYLINDER AND WAS ADVISED THAT IT IS NOT THAT BUT I HAVE SECOND THOUGHTS. BRAKES ARE A MAJOR PART OF THE VEHICLE AND THERE HAVE BEEN SEVERAL TIMES I THOUGHT ABOUT TOWING THE VEHICLE TO THE DEALER. BUT THEY CLAIM THAT THE NOISES ARE NORMAL AND ARE JUST THE PADS SHIFTING, I HAVE HAD MY SHARE FAR OF CARS AND DRIVEN MANY DIFFERENT BRANDS AND NEVER HAD THIS ISSUE EVEN WITH MY PRIOR TOYOTA'S. SECOND COMPLAINT IS IN REGARDS TO MY LOCKS. THERE ARE TIMES THE LOCKS ON THE VEHICLE WILL NOT LOCK OR CONSTANTLY MAKES NOISE WHILE TRYING TO LOCK/UNLOCK AND THE DEALER CLAIMS THEY CAN NOT REPRODUCE THE NOISE BUT THE SECOND I STEP IN THE CAR IT MAKES THE NOISE.
Corrective Action:
I HAVE HAD THIS CAR IN SEVERAL TIMES FOR BRAKE NOISES AND ROTATED WARPING. CURRENTLY THE CAR HAS 35,XXX. EVERY 5-7K THE ROTARS OR PADS ARE REPLACED. THERE IS USUALLY A NOISE THAT IS ASSOCIATED WITH THIS AND A DUPLICATE VIDEO WAS FOUND ON YOUTUBE AND TURNED OUT TO BE A MASTER CYLINDER AND WAS ADVISED THAT IT IS NOT THAT BUT I HAVE SECOND THOUGHTS. BRAKES ARE A MAJOR PART OF THE VEHICLE AND THERE HAVE BEEN SEVERAL TIMES I THOUGHT ABOUT TOWING THE VEHICLE TO THE DEALER. BUT THEY CLAIM THAT THE NOISES ARE NORMAL AND ARE JUST THE PADS SHIFTING, I HAVE HAD MY SHARE FAR OF CARS AND DRIVEN MANY DIFFERENT BRANDS AND NEVER HAD THIS ISSUE EVEN WITH MY PRIOR TOYOTA'S. SECOND COMPLAINT IS IN REGARDS TO MY LOCKS. THERE ARE TIMES THE LOCKS ON THE VEHICLE WILL NOT LOCK OR CONSTANTLY MAKES NOISE WHILE TRYING TO LOCK/UNLOCK AND THE DEALER CLAIMS THEY CAN NOT REPRODUCE THE NOISE BUT THE SECOND I STEP IN THE CAR IT MAKES THE NOISE.
Additional Notes:
I HAVE HAD THIS CAR IN SEVERAL TIMES FOR BRAKE NOISES AND ROTATED WARPING. CURRENTLY THE CAR HAS 35,XXX. EVERY 5-7K THE ROTARS OR PADS ARE REPLACED. THERE IS USUALLY A NOISE THAT IS ASSOCIATED WITH THIS AND A DUPLICATE VIDEO WAS FOUND ON YOUTUBE AND TURNED OUT TO BE A MASTER CYLINDER AND WAS ADVISED THAT IT IS NOT THAT BUT I HAVE SECOND THOUGHTS. BRAKES ARE A MAJOR PART OF THE VEHICLE AND THERE HAVE BEEN SEVERAL TIMES I THOUGHT ABOUT TOWING THE VEHICLE TO THE DEALER. BUT THEY CLAIM THAT THE NOISES ARE NORMAL AND ARE JUST THE PADS SHIFTING, I HAVE HAD MY SHARE FAR OF CARS AND DRIVEN MANY DIFFERENT BRANDS AND NEVER HAD THIS ISSUE EVEN WITH MY PRIOR TOYOTA'S. SECOND COMPLAINT IS IN REGARDS TO MY LOCKS. THERE ARE TIMES THE LOCKS ON THE VEHICLE WILL NOT LOCK OR CONSTANTLY MAKES NOISE WHILE TRYING TO LOCK/UNLOCK AND THE DEALER CLAIMS THEY CAN NOT REPRODUCE THE NOISE BUT THE SECOND I STEP IN THE CAR IT MAKES THE NOISE.
Mfg Campaign: 11150650
Recall Date: Nov 9, 2018
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I GOT THIS CAR BRAND NEW. WITHIN THE 17,000 MILES I HAVE PUT ON IT, IT HAS HAD TO HAVE THE SAME {ONLY ONE BRAKE) BRAKE REPLACED THREE SEPARATE TIMES. THE OTHER 3 BRAKES ARE LIKE NEW. ALSO, JUST LAST WEEK, ON THE HIGHWAY, WITH THE NEWEST BRAKE REPLACEMENT RECENTLY COMPLETED, THE ENTIRE BRAKE SYSTEM FAILED TO WORK, AND WHEN I DEPRESSED THE BRAKES, THEY DID DEPRESS, BUT I COULD NOT SLOW DOWN. THIS WAS TERRIFYING, AND ON THE FREEWAY, IT COULD HAVE COST ME MY LIFE. I HAVE BEEN ADVISED THAT THIS IS A MANUFACTURING MALFUNCTION, AND NO AMOUNT OF BRAKE REPLACEMENT WILL FIX THE PROBLEM. I HAVE BEEN ADVISED TO DEMAND A NEW VEHICLE THAT IS SAFE.
Corrective Action:
I GOT THIS CAR BRAND NEW. WITHIN THE 17,000 MILES I HAVE PUT ON IT, IT HAS HAD TO HAVE THE SAME {ONLY ONE BRAKE) BRAKE REPLACED THREE SEPARATE TIMES. THE OTHER 3 BRAKES ARE LIKE NEW. ALSO, JUST LAST WEEK, ON THE HIGHWAY, WITH THE NEWEST BRAKE REPLACEMENT RECENTLY COMPLETED, THE ENTIRE BRAKE SYSTEM FAILED TO WORK, AND WHEN I DEPRESSED THE BRAKES, THEY DID DEPRESS, BUT I COULD NOT SLOW DOWN. THIS WAS TERRIFYING, AND ON THE FREEWAY, IT COULD HAVE COST ME MY LIFE. I HAVE BEEN ADVISED THAT THIS IS A MANUFACTURING MALFUNCTION, AND NO AMOUNT OF BRAKE REPLACEMENT WILL FIX THE PROBLEM. I HAVE BEEN ADVISED TO DEMAND A NEW VEHICLE THAT IS SAFE.
Additional Notes:
I GOT THIS CAR BRAND NEW. WITHIN THE 17,000 MILES I HAVE PUT ON IT, IT HAS HAD TO HAVE THE SAME {ONLY ONE BRAKE) BRAKE REPLACED THREE SEPARATE TIMES. THE OTHER 3 BRAKES ARE LIKE NEW. ALSO, JUST LAST WEEK, ON THE HIGHWAY, WITH THE NEWEST BRAKE REPLACEMENT RECENTLY COMPLETED, THE ENTIRE BRAKE SYSTEM FAILED TO WORK, AND WHEN I DEPRESSED THE BRAKES, THEY DID DEPRESS, BUT I COULD NOT SLOW DOWN. THIS WAS TERRIFYING, AND ON THE FREEWAY, IT COULD HAVE COST ME MY LIFE. I HAVE BEEN ADVISED THAT THIS IS A MANUFACTURING MALFUNCTION, AND NO AMOUNT OF BRAKE REPLACEMENT WILL FIX THE PROBLEM. I HAVE BEEN ADVISED TO DEMAND A NEW VEHICLE THAT IS SAFE.
Mfg Campaign: 11150229
Recall Date: Nov 8, 2018
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
I WAS IN A CRASH, SIDE IMPACT, PRETTY BAD. INJURED. AIRBAGS DID NOT DEPLOY. I HIT MY HEAD AND SHOULDER AGAINST THE SIDE ON THE INTERIOR OF MY VEHICLE. TRAVELING ON FREEWAY 50-60MPH, HEARD SCREECHING BEHIND DRIVERS SIDE OF ME... HEARD CRASH THEN I WAS IMPACTED ON DRIVERSIDE AND EVENTUALLY REAR PASSENGER SIDE CAUSING MY VEHICLE TO BE AIRBORNE AND LAND UPRIGHT. NO AIRBAGS DEPLOYED!
Corrective Action:
I WAS IN A CRASH, SIDE IMPACT, PRETTY BAD. INJURED. AIRBAGS DID NOT DEPLOY. I HIT MY HEAD AND SHOULDER AGAINST THE SIDE ON THE INTERIOR OF MY VEHICLE. TRAVELING ON FREEWAY 50-60MPH, HEARD SCREECHING BEHIND DRIVERS SIDE OF ME... HEARD CRASH THEN I WAS IMPACTED ON DRIVERSIDE AND EVENTUALLY REAR PASSENGER SIDE CAUSING MY VEHICLE TO BE AIRBORNE AND LAND UPRIGHT. NO AIRBAGS DEPLOYED!
Additional Notes:
I WAS IN A CRASH, SIDE IMPACT, PRETTY BAD. INJURED. AIRBAGS DID NOT DEPLOY. I HIT MY HEAD AND SHOULDER AGAINST THE SIDE ON THE INTERIOR OF MY VEHICLE. TRAVELING ON FREEWAY 50-60MPH, HEARD SCREECHING BEHIND DRIVERS SIDE OF ME... HEARD CRASH THEN I WAS IMPACTED ON DRIVERSIDE AND EVENTUALLY REAR PASSENGER SIDE CAUSING MY VEHICLE TO BE AIRBORNE AND LAND UPRIGHT. NO AIRBAGS DEPLOYED!
Mfg Campaign: 11132299
Recall Date: Sep 29, 2018
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WAS IN A CRASH, SIDE IMPACT, PRETTY BAD. INJURED. AIRBAGS DID NOT DEPLOY. I HIT MY HEAD AND SHOULDER AGAINST THE SIDE ON THE INTERIOR OF MY VEHICLE. TRAVELING ON FREEWAY 50-60MPH, HEARD SCREECHING BEHIND DRIVERS SIDE OF ME... HEARD CRASH THEN I WAS IMPACTED ON DRIVERSIDE AND EVENTUALLY REAR PASSENGER SIDE CAUSING MY VEHICLE TO BE AIRBORNE AND LAND UPRIGHT. NO AIRBAGS DEPLOYED!
Corrective Action:
I WAS IN A CRASH, SIDE IMPACT, PRETTY BAD. INJURED. AIRBAGS DID NOT DEPLOY. I HIT MY HEAD AND SHOULDER AGAINST THE SIDE ON THE INTERIOR OF MY VEHICLE. TRAVELING ON FREEWAY 50-60MPH, HEARD SCREECHING BEHIND DRIVERS SIDE OF ME... HEARD CRASH THEN I WAS IMPACTED ON DRIVERSIDE AND EVENTUALLY REAR PASSENGER SIDE CAUSING MY VEHICLE TO BE AIRBORNE AND LAND UPRIGHT. NO AIRBAGS DEPLOYED!
Additional Notes:
I WAS IN A CRASH, SIDE IMPACT, PRETTY BAD. INJURED. AIRBAGS DID NOT DEPLOY. I HIT MY HEAD AND SHOULDER AGAINST THE SIDE ON THE INTERIOR OF MY VEHICLE. TRAVELING ON FREEWAY 50-60MPH, HEARD SCREECHING BEHIND DRIVERS SIDE OF ME... HEARD CRASH THEN I WAS IMPACTED ON DRIVERSIDE AND EVENTUALLY REAR PASSENGER SIDE CAUSING MY VEHICLE TO BE AIRBORNE AND LAND UPRIGHT. NO AIRBAGS DEPLOYED!
Mfg Campaign: 11132299
Recall Date: Sep 29, 2018
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS IN A CRASH, SIDE IMPACT, PRETTY BAD. INJURED. AIRBAGS DID NOT DEPLOY. I HIT MY HEAD AND SHOULDER AGAINST THE SIDE ON THE INTERIOR OF MY VEHICLE. TRAVELING ON FREEWAY 50-60MPH, HEARD SCREECHING BEHIND DRIVERS SIDE OF ME... HEARD CRASH THEN I WAS IMPACTED ON DRIVERSIDE AND EVENTUALLY REAR PASSENGER SIDE CAUSING MY VEHICLE TO BE AIRBORNE AND LAND UPRIGHT. NO AIRBAGS DEPLOYED!
Corrective Action:
I WAS IN A CRASH, SIDE IMPACT, PRETTY BAD. INJURED. AIRBAGS DID NOT DEPLOY. I HIT MY HEAD AND SHOULDER AGAINST THE SIDE ON THE INTERIOR OF MY VEHICLE. TRAVELING ON FREEWAY 50-60MPH, HEARD SCREECHING BEHIND DRIVERS SIDE OF ME... HEARD CRASH THEN I WAS IMPACTED ON DRIVERSIDE AND EVENTUALLY REAR PASSENGER SIDE CAUSING MY VEHICLE TO BE AIRBORNE AND LAND UPRIGHT. NO AIRBAGS DEPLOYED!
Additional Notes:
I WAS IN A CRASH, SIDE IMPACT, PRETTY BAD. INJURED. AIRBAGS DID NOT DEPLOY. I HIT MY HEAD AND SHOULDER AGAINST THE SIDE ON THE INTERIOR OF MY VEHICLE. TRAVELING ON FREEWAY 50-60MPH, HEARD SCREECHING BEHIND DRIVERS SIDE OF ME... HEARD CRASH THEN I WAS IMPACTED ON DRIVERSIDE AND EVENTUALLY REAR PASSENGER SIDE CAUSING MY VEHICLE TO BE AIRBORNE AND LAND UPRIGHT. NO AIRBAGS DEPLOYED!
Mfg Campaign: 11132299
Recall Date: Sep 29, 2018
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS BACKING MY CAR UP TO UNLOAD A SHELF AT WORK. I WAS BACKING A SHORT DISTANCE( 15 FT) ON A FLAT SURFACE.THE TAILGATE OF THE CAR WAS UP. I HAD TO TURN THE CAR SLIGHTLY TO THE RIGHT TO BACK IT TOWARDS A HANDICAP RAMP. MY CAR WAS ROLLING SO I WAS USING THE BRAKE AND MOVING SLOWLY WHEN MY CAR ACCELERATED BACKWARDS. I WAS PRESSING MY FOOT ON THE BRAKE, ALMOST STANDING ON IT , AND MY CAR ACCELERATED THROUGH THE RAILING ONTO THE RAMP WHILE MY FOOT WAS ON THE BRAKE. THIS RAILING WAS ABOUT 35 FT LONG AND HAD 7 POST THAT WERE CEMENTED INTO THE RAMP. THE WHOLE RAILING WAS KNOCKED DOWN. TWO OF MY COWORKERS WERE STANDING ON THE RAMP WAITING TO HELP UNLOAD THE SHELF WERE INJURED. BOTH COWORKERS HAD BROKEN LEGS THAT REQUIRED METAL RODS. ONE COWORKER HAD A MORE SERIOUS LEG INJURY AND WILL REQUIRE MULTIPLE SURGERIES AND SKIN GRAFTING.
Corrective Action:
I WAS BACKING MY CAR UP TO UNLOAD A SHELF AT WORK. I WAS BACKING A SHORT DISTANCE( 15 FT) ON A FLAT SURFACE.THE TAILGATE OF THE CAR WAS UP. I HAD TO TURN THE CAR SLIGHTLY TO THE RIGHT TO BACK IT TOWARDS A HANDICAP RAMP. MY CAR WAS ROLLING SO I WAS USING THE BRAKE AND MOVING SLOWLY WHEN MY CAR ACCELERATED BACKWARDS. I WAS PRESSING MY FOOT ON THE BRAKE, ALMOST STANDING ON IT , AND MY CAR ACCELERATED THROUGH THE RAILING ONTO THE RAMP WHILE MY FOOT WAS ON THE BRAKE. THIS RAILING WAS ABOUT 35 FT LONG AND HAD 7 POST THAT WERE CEMENTED INTO THE RAMP. THE WHOLE RAILING WAS KNOCKED DOWN. TWO OF MY COWORKERS WERE STANDING ON THE RAMP WAITING TO HELP UNLOAD THE SHELF WERE INJURED. BOTH COWORKERS HAD BROKEN LEGS THAT REQUIRED METAL RODS. ONE COWORKER HAD A MORE SERIOUS LEG INJURY AND WILL REQUIRE MULTIPLE SURGERIES AND SKIN GRAFTING.
Additional Notes:
I WAS BACKING MY CAR UP TO UNLOAD A SHELF AT WORK. I WAS BACKING A SHORT DISTANCE( 15 FT) ON A FLAT SURFACE.THE TAILGATE OF THE CAR WAS UP. I HAD TO TURN THE CAR SLIGHTLY TO THE RIGHT TO BACK IT TOWARDS A HANDICAP RAMP. MY CAR WAS ROLLING SO I WAS USING THE BRAKE AND MOVING SLOWLY WHEN MY CAR ACCELERATED BACKWARDS. I WAS PRESSING MY FOOT ON THE BRAKE, ALMOST STANDING ON IT , AND MY CAR ACCELERATED THROUGH THE RAILING ONTO THE RAMP WHILE MY FOOT WAS ON THE BRAKE. THIS RAILING WAS ABOUT 35 FT LONG AND HAD 7 POST THAT WERE CEMENTED INTO THE RAMP. THE WHOLE RAILING WAS KNOCKED DOWN. TWO OF MY COWORKERS WERE STANDING ON THE RAMP WAITING TO HELP UNLOAD THE SHELF WERE INJURED. BOTH COWORKERS HAD BROKEN LEGS THAT REQUIRED METAL RODS. ONE COWORKER HAD A MORE SERIOUS LEG INJURY AND WILL REQUIRE MULTIPLE SURGERIES AND SKIN GRAFTING.
Mfg Campaign: 11128346
Recall Date: Sep 9, 2018
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABOUT 1 YEAR AFTER I PURCHASED MY CAR BRAND NEW OFF OF THE LOT I STARTED TO NOTICE MY BRAKES STARTING TO RUB AND SQUEAK. IF I WAS GOING DOWN HILL THE FRONT OF MY CAR WOULD SHAKE. IT WAS TERRIFYING. I TOOK IT TO THE MAITA TOYOTA DELARSHIP IN SACRAMENTO. THEY TOLD ME NOTHING IS WRONG MY PADS ARE STILL GOOD. I BEGGED THEM TO FIX THEM THEY REPLACED MY FRONT ROTORS AND BREAK PADS. THIS DEALERSHIP ALSO PERFORMED A ENGINE CLEANING AND MULTIPLE OTHER THINGS THEY SAID MY CAR NEEDED AT THAT TIME RUNNING ME 795$ THIS BEING ON JULY 11TH 2018. THEN TODAY SEPT 6TH 2018. MY STARTER IS OUT MY CAR NO LONGER STARTS. WHEN YOU TURN THE KEY ALL OF THE INSIDE LIGHTS COME ON AND ALL YOU HEAR IS A CLICKING SOUND. MIND YOU I ALSO HAD A CHIP IN MY WINDSHIELD WHEN I TOOK MY CAR IN FOR INSPECTION IN JULY AND THEY PLACED GREEN CHECK MARK'S ON EVERYTHING INCLUDING MY WINDSHIELD BEING FREE FROM CHIPS. I NOW QUESTION THE INTEGRITY OF THIS DEALERSHIPS SERVICE DEPARTMENT. DO THEY TRULY INSPECT AND DO THE WORK ON YOUR CAR? BECAUSE FROM WHERE I AM SEEING THIS AT SITTING HERE WITH A YEAR OLD CAR IN MY PARKING LOT CURRENTLY NOT DRIVEABLE I BEGIN TO WONDER IF THEY DO. I SHOULD NOT BE HAVING THESE TYPES OF PROBLEMS WITH A 2017 TOYOTA CAR THAT WAS PURCHASED BRAND NEW.
Corrective Action:
ABOUT 1 YEAR AFTER I PURCHASED MY CAR BRAND NEW OFF OF THE LOT I STARTED TO NOTICE MY BRAKES STARTING TO RUB AND SQUEAK. IF I WAS GOING DOWN HILL THE FRONT OF MY CAR WOULD SHAKE. IT WAS TERRIFYING. I TOOK IT TO THE MAITA TOYOTA DELARSHIP IN SACRAMENTO. THEY TOLD ME NOTHING IS WRONG MY PADS ARE STILL GOOD. I BEGGED THEM TO FIX THEM THEY REPLACED MY FRONT ROTORS AND BREAK PADS. THIS DEALERSHIP ALSO PERFORMED A ENGINE CLEANING AND MULTIPLE OTHER THINGS THEY SAID MY CAR NEEDED AT THAT TIME RUNNING ME 795$ THIS BEING ON JULY 11TH 2018. THEN TODAY SEPT 6TH 2018. MY STARTER IS OUT MY CAR NO LONGER STARTS. WHEN YOU TURN THE KEY ALL OF THE INSIDE LIGHTS COME ON AND ALL YOU HEAR IS A CLICKING SOUND. MIND YOU I ALSO HAD A CHIP IN MY WINDSHIELD WHEN I TOOK MY CAR IN FOR INSPECTION IN JULY AND THEY PLACED GREEN CHECK MARK'S ON EVERYTHING INCLUDING MY WINDSHIELD BEING FREE FROM CHIPS. I NOW QUESTION THE INTEGRITY OF THIS DEALERSHIPS SERVICE DEPARTMENT. DO THEY TRULY INSPECT AND DO THE WORK ON YOUR CAR? BECAUSE FROM WHERE I AM SEEING THIS AT SITTING HERE WITH A YEAR OLD CAR IN MY PARKING LOT CURRENTLY NOT DRIVEABLE I BEGIN TO WONDER IF THEY DO. I SHOULD NOT BE HAVING THESE TYPES OF PROBLEMS WITH A 2017 TOYOTA CAR THAT WAS PURCHASED BRAND NEW.
Additional Notes:
ABOUT 1 YEAR AFTER I PURCHASED MY CAR BRAND NEW OFF OF THE LOT I STARTED TO NOTICE MY BRAKES STARTING TO RUB AND SQUEAK. IF I WAS GOING DOWN HILL THE FRONT OF MY CAR WOULD SHAKE. IT WAS TERRIFYING. I TOOK IT TO THE MAITA TOYOTA DELARSHIP IN SACRAMENTO. THEY TOLD ME NOTHING IS WRONG MY PADS ARE STILL GOOD. I BEGGED THEM TO FIX THEM THEY REPLACED MY FRONT ROTORS AND BREAK PADS. THIS DEALERSHIP ALSO PERFORMED A ENGINE CLEANING AND MULTIPLE OTHER THINGS THEY SAID MY CAR NEEDED AT THAT TIME RUNNING ME 795$ THIS BEING ON JULY 11TH 2018. THEN TODAY SEPT 6TH 2018. MY STARTER IS OUT MY CAR NO LONGER STARTS. WHEN YOU TURN THE KEY ALL OF THE INSIDE LIGHTS COME ON AND ALL YOU HEAR IS A CLICKING SOUND. MIND YOU I ALSO HAD A CHIP IN MY WINDSHIELD WHEN I TOOK MY CAR IN FOR INSPECTION IN JULY AND THEY PLACED GREEN CHECK MARK'S ON EVERYTHING INCLUDING MY WINDSHIELD BEING FREE FROM CHIPS. I NOW QUESTION THE INTEGRITY OF THIS DEALERSHIPS SERVICE DEPARTMENT. DO THEY TRULY INSPECT AND DO THE WORK ON YOUR CAR? BECAUSE FROM WHERE I AM SEEING THIS AT SITTING HERE WITH A YEAR OLD CAR IN MY PARKING LOT CURRENTLY NOT DRIVEABLE I BEGIN TO WONDER IF THEY DO. I SHOULD NOT BE HAVING THESE TYPES OF PROBLEMS WITH A 2017 TOYOTA CAR THAT WAS PURCHASED BRAND NEW.
Mfg Campaign: 11124761
Recall Date: Sep 6, 2018
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
ABOUT 1 YEAR AFTER I PURCHASED MY CAR BRAND NEW OFF OF THE LOT I STARTED TO NOTICE MY BRAKES STARTING TO RUB AND SQUEAK. IF I WAS GOING DOWN HILL THE FRONT OF MY CAR WOULD SHAKE. IT WAS TERRIFYING. I TOOK IT TO THE MAITA TOYOTA DELARSHIP IN SACRAMENTO. THEY TOLD ME NOTHING IS WRONG MY PADS ARE STILL GOOD. I BEGGED THEM TO FIX THEM THEY REPLACED MY FRONT ROTORS AND BREAK PADS. THIS DEALERSHIP ALSO PERFORMED A ENGINE CLEANING AND MULTIPLE OTHER THINGS THEY SAID MY CAR NEEDED AT THAT TIME RUNNING ME 795$ THIS BEING ON JULY 11TH 2018. THEN TODAY SEPT 6TH 2018. MY STARTER IS OUT MY CAR NO LONGER STARTS. WHEN YOU TURN THE KEY ALL OF THE INSIDE LIGHTS COME ON AND ALL YOU HEAR IS A CLICKING SOUND. MIND YOU I ALSO HAD A CHIP IN MY WINDSHIELD WHEN I TOOK MY CAR IN FOR INSPECTION IN JULY AND THEY PLACED GREEN CHECK MARK'S ON EVERYTHING INCLUDING MY WINDSHIELD BEING FREE FROM CHIPS. I NOW QUESTION THE INTEGRITY OF THIS DEALERSHIPS SERVICE DEPARTMENT. DO THEY TRULY INSPECT AND DO THE WORK ON YOUR CAR? BECAUSE FROM WHERE I AM SEEING THIS AT SITTING HERE WITH A YEAR OLD CAR IN MY PARKING LOT CURRENTLY NOT DRIVEABLE I BEGIN TO WONDER IF THEY DO. I SHOULD NOT BE HAVING THESE TYPES OF PROBLEMS WITH A 2017 TOYOTA CAR THAT WAS PURCHASED BRAND NEW.
Corrective Action:
ABOUT 1 YEAR AFTER I PURCHASED MY CAR BRAND NEW OFF OF THE LOT I STARTED TO NOTICE MY BRAKES STARTING TO RUB AND SQUEAK. IF I WAS GOING DOWN HILL THE FRONT OF MY CAR WOULD SHAKE. IT WAS TERRIFYING. I TOOK IT TO THE MAITA TOYOTA DELARSHIP IN SACRAMENTO. THEY TOLD ME NOTHING IS WRONG MY PADS ARE STILL GOOD. I BEGGED THEM TO FIX THEM THEY REPLACED MY FRONT ROTORS AND BREAK PADS. THIS DEALERSHIP ALSO PERFORMED A ENGINE CLEANING AND MULTIPLE OTHER THINGS THEY SAID MY CAR NEEDED AT THAT TIME RUNNING ME 795$ THIS BEING ON JULY 11TH 2018. THEN TODAY SEPT 6TH 2018. MY STARTER IS OUT MY CAR NO LONGER STARTS. WHEN YOU TURN THE KEY ALL OF THE INSIDE LIGHTS COME ON AND ALL YOU HEAR IS A CLICKING SOUND. MIND YOU I ALSO HAD A CHIP IN MY WINDSHIELD WHEN I TOOK MY CAR IN FOR INSPECTION IN JULY AND THEY PLACED GREEN CHECK MARK'S ON EVERYTHING INCLUDING MY WINDSHIELD BEING FREE FROM CHIPS. I NOW QUESTION THE INTEGRITY OF THIS DEALERSHIPS SERVICE DEPARTMENT. DO THEY TRULY INSPECT AND DO THE WORK ON YOUR CAR? BECAUSE FROM WHERE I AM SEEING THIS AT SITTING HERE WITH A YEAR OLD CAR IN MY PARKING LOT CURRENTLY NOT DRIVEABLE I BEGIN TO WONDER IF THEY DO. I SHOULD NOT BE HAVING THESE TYPES OF PROBLEMS WITH A 2017 TOYOTA CAR THAT WAS PURCHASED BRAND NEW.
Additional Notes:
ABOUT 1 YEAR AFTER I PURCHASED MY CAR BRAND NEW OFF OF THE LOT I STARTED TO NOTICE MY BRAKES STARTING TO RUB AND SQUEAK. IF I WAS GOING DOWN HILL THE FRONT OF MY CAR WOULD SHAKE. IT WAS TERRIFYING. I TOOK IT TO THE MAITA TOYOTA DELARSHIP IN SACRAMENTO. THEY TOLD ME NOTHING IS WRONG MY PADS ARE STILL GOOD. I BEGGED THEM TO FIX THEM THEY REPLACED MY FRONT ROTORS AND BREAK PADS. THIS DEALERSHIP ALSO PERFORMED A ENGINE CLEANING AND MULTIPLE OTHER THINGS THEY SAID MY CAR NEEDED AT THAT TIME RUNNING ME 795$ THIS BEING ON JULY 11TH 2018. THEN TODAY SEPT 6TH 2018. MY STARTER IS OUT MY CAR NO LONGER STARTS. WHEN YOU TURN THE KEY ALL OF THE INSIDE LIGHTS COME ON AND ALL YOU HEAR IS A CLICKING SOUND. MIND YOU I ALSO HAD A CHIP IN MY WINDSHIELD WHEN I TOOK MY CAR IN FOR INSPECTION IN JULY AND THEY PLACED GREEN CHECK MARK'S ON EVERYTHING INCLUDING MY WINDSHIELD BEING FREE FROM CHIPS. I NOW QUESTION THE INTEGRITY OF THIS DEALERSHIPS SERVICE DEPARTMENT. DO THEY TRULY INSPECT AND DO THE WORK ON YOUR CAR? BECAUSE FROM WHERE I AM SEEING THIS AT SITTING HERE WITH A YEAR OLD CAR IN MY PARKING LOT CURRENTLY NOT DRIVEABLE I BEGIN TO WONDER IF THEY DO. I SHOULD NOT BE HAVING THESE TYPES OF PROBLEMS WITH A 2017 TOYOTA CAR THAT WAS PURCHASED BRAND NEW.
Mfg Campaign: 11124761
Recall Date: Sep 6, 2018
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury