Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB13 / 23TA13
Recall Date: Nov 1, 2023
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET19A
Recall Date: Jun 28, 2019
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17R2
Recall Date: May 2, 2017
Consumer Complaints
387 ComplaintsToyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have attached a letter that I wrote Toyota but did not mail. Vechicle is a 2017 Rav Hybrid. We bought it in CA April 2021 and it had 28230 miles. Car went to Renton WA in August, 2021. Vechicle was serviced a couple of times, but in October 2022, dealer gave us a bill for $9700 due to a faulty wire halter. The Toyota people said the car is out of warranty. Please read the letter with lots more details. Thanks.
Corrective Action:
I have attached a letter that I wrote Toyota but did not mail. Vechicle is a 2017 Rav Hybrid. We bought it in CA April 2021 and it had 28230 miles. Car went to Renton WA in August, 2021. Vechicle was serviced a couple of times, but in October 2022, dealer gave us a bill for $9700 due to a faulty wire halter. The Toyota people said the car is out of warranty. Please read the letter with lots more details. Thanks.
Additional Notes:
I have attached a letter that I wrote Toyota but did not mail. Vechicle is a 2017 Rav Hybrid. We bought it in CA April 2021 and it had 28230 miles. Car went to Renton WA in August, 2021. Vechicle was serviced a couple of times, but in October 2022, dealer gave us a bill for $9700 due to a faulty wire halter. The Toyota people said the car is out of warranty. Please read the letter with lots more details. Thanks.
Mfg Campaign: 11496822
Recall Date: Dec 9, 2022
Toyota Motor Corporation
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owned a 2017 Toyota Rav4. The contact stated that while the wife was driving approximately 35 MPH, the odor of smoke was present inside the vehicle. After stopping to inspect the vehicle, smoke and flames were seen coming from under the hood. The fire department was called to the scene to extinguish the flames. During the incident, the vehicle was destroyed and later towed away. A fire report was taken at the scene. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 60,000.
Corrective Action:
The contact owned a 2017 Toyota Rav4. The contact stated that while the wife was driving approximately 35 MPH, the odor of smoke was present inside the vehicle. After stopping to inspect the vehicle, smoke and flames were seen coming from under the hood. The fire department was called to the scene to extinguish the flames. During the incident, the vehicle was destroyed and later towed away. A fire report was taken at the scene. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 60,000.
Additional Notes:
The contact owned a 2017 Toyota Rav4. The contact stated that while the wife was driving approximately 35 MPH, the odor of smoke was present inside the vehicle. After stopping to inspect the vehicle, smoke and flames were seen coming from under the hood. The fire department was called to the scene to extinguish the flames. During the incident, the vehicle was destroyed and later towed away. A fire report was taken at the scene. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 60,000.
Mfg Campaign: 11495352
Recall Date: Nov 29, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The door lock actuators failed I was locked out of my car
Corrective Action:
The door lock actuators failed I was locked out of my car
Additional Notes:
The door lock actuators failed I was locked out of my car
Mfg Campaign: 11494219
Recall Date: Nov 19, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving at about 55mph on an open highway, the moon roof exploded. There was a loud explosion inside the car by my right ear. The noise was deafening and distracting and caused a momentary loss of concentration on driving, a situation that was very dangerous and could have resulted in an accident with serious injury. I immediately pulled over and checked the tires, the body and underneath the vehicle, finding nothing. When I began driving again, I heard a loud wind noise and other strange noises above me. I started to open the cover of the moon roof, but shards of glass fell on me, so I closed it again. Pulling over again, I climbed on the door threshold to look at the roof of the car. Unbelievable! It looked like a volcano with the glass pointing upwards around a big hole. Toyota Corp. is claiming it was caused by an outside source. That is definitely not true. I was in the car, nothing landed on the roof. The highway I was on has no bridges, no overpass, no multi-story buildings, no schools or no place that would enable someone to drop or throw a large item on top of a car. And, there was nothing on the inside cover except broken glass. The glass on the roof was definitely pointing upwards. The result of my research on exploding roofs shows that this problem has affected multiple car brands and multiple sun/moon roof manufacturers. I'm asking the NHTSA to help protect USA drivers. If there had been a warning that the roof could suddenly explode while I was driving, I definitely would have selected a car without a glass roof. If the cover had not been closed, I would have been sprayed with glass in addition to the loud blast. Because this is a major safety issue, I'm begging the NHTSA to look into the problem and at the very least immediately issue warnings so drivers of vehicles with sun/moon roofs will be aware that this could happen. It would be much better to find out what defect is causing this to happen before anyone is killed! The consumer stated he feels that moonroof exploding
Corrective Action:
While driving at about 55mph on an open highway, the moon roof exploded. There was a loud explosion inside the car by my right ear. The noise was deafening and distracting and caused a momentary loss of concentration on driving, a situation that was very dangerous and could have resulted in an accident with serious injury. I immediately pulled over and checked the tires, the body and underneath the vehicle, finding nothing. When I began driving again, I heard a loud wind noise and other strange noises above me. I started to open the cover of the moon roof, but shards of glass fell on me, so I closed it again. Pulling over again, I climbed on the door threshold to look at the roof of the car. Unbelievable! It looked like a volcano with the glass pointing upwards around a big hole. Toyota Corp. is claiming it was caused by an outside source. That is definitely not true. I was in the car, nothing landed on the roof. The highway I was on has no bridges, no overpass, no multi-story buildings, no schools or no place that would enable someone to drop or throw a large item on top of a car. And, there was nothing on the inside cover except broken glass. The glass on the roof was definitely pointing upwards. The result of my research on exploding roofs shows that this problem has affected multiple car brands and multiple sun/moon roof manufacturers. I'm asking the NHTSA to help protect USA drivers. If there had been a warning that the roof could suddenly explode while I was driving, I definitely would have selected a car without a glass roof. If the cover had not been closed, I would have been sprayed with glass in addition to the loud blast. Because this is a major safety issue, I'm begging the NHTSA to look into the problem and at the very least immediately issue warnings so drivers of vehicles with sun/moon roofs will be aware that this could happen. It would be much better to find out what defect is causing this to happen before anyone is killed! The consumer stated he feels that moonroof exploding
Additional Notes:
While driving at about 55mph on an open highway, the moon roof exploded. There was a loud explosion inside the car by my right ear. The noise was deafening and distracting and caused a momentary loss of concentration on driving, a situation that was very dangerous and could have resulted in an accident with serious injury. I immediately pulled over and checked the tires, the body and underneath the vehicle, finding nothing. When I began driving again, I heard a loud wind noise and other strange noises above me. I started to open the cover of the moon roof, but shards of glass fell on me, so I closed it again. Pulling over again, I climbed on the door threshold to look at the roof of the car. Unbelievable! It looked like a volcano with the glass pointing upwards around a big hole. Toyota Corp. is claiming it was caused by an outside source. That is definitely not true. I was in the car, nothing landed on the roof. The highway I was on has no bridges, no overpass, no multi-story buildings, no schools or no place that would enable someone to drop or throw a large item on top of a car. And, there was nothing on the inside cover except broken glass. The glass on the roof was definitely pointing upwards. The result of my research on exploding roofs shows that this problem has affected multiple car brands and multiple sun/moon roof manufacturers. I'm asking the NHTSA to help protect USA drivers. If there had been a warning that the roof could suddenly explode while I was driving, I definitely would have selected a car without a glass roof. If the cover had not been closed, I would have been sprayed with glass in addition to the loud blast. Because this is a major safety issue, I'm begging the NHTSA to look into the problem and at the very least immediately issue warnings so drivers of vehicles with sun/moon roofs will be aware that this could happen. It would be much better to find out what defect is causing this to happen before anyone is killed! The consumer stated he feels that moonroof exploding
Mfg Campaign: 11491512
Recall Date: Oct 30, 2022
Toyota Motor Corporation
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
While driving at about 55mph on an open highway, the moon roof exploded. There was a loud explosion inside the car by my right ear. The noise was deafening and distracting and caused a momentary loss of concentration on driving, a situation that was very dangerous and could have resulted in an accident with serious injury. I immediately pulled over and checked the tires, the body and underneath the vehicle, finding nothing. When I began driving again, I heard a loud wind noise and other strange noises above me. I started to open the cover of the moon roof, but shards of glass fell on me, so I closed it again. Pulling over again, I climbed on the door threshold to look at the roof of the car. Unbelievable! It looked like a volcano with the glass pointing upwards around a big hole. Toyota Corp. is claiming it was caused by an outside source. That is definitely not true. I was in the car, nothing landed on the roof. The highway I was on has no bridges, no overpass, no multi-story buildings, no schools or no place that would enable someone to drop or throw a large item on top of a car. And, there was nothing on the inside cover except broken glass. The glass on the roof was definitely pointing upwards. The result of my research on exploding roofs shows that this problem has affected multiple car brands and multiple sun/moon roof manufacturers. I'm asking the NHTSA to help protect USA drivers. If there had been a warning that the roof could suddenly explode while I was driving, I definitely would have selected a car without a glass roof. If the cover had not been closed, I would have been sprayed with glass in addition to the loud blast. Because this is a major safety issue, I'm begging the NHTSA to look into the problem and at the very least immediately issue warnings so drivers of vehicles with sun/moon roofs will be aware that this could happen. It would be much better to find out what defect is causing this to happen before anyone is killed! The consumer stated he feels that moonroof exploding
Corrective Action:
While driving at about 55mph on an open highway, the moon roof exploded. There was a loud explosion inside the car by my right ear. The noise was deafening and distracting and caused a momentary loss of concentration on driving, a situation that was very dangerous and could have resulted in an accident with serious injury. I immediately pulled over and checked the tires, the body and underneath the vehicle, finding nothing. When I began driving again, I heard a loud wind noise and other strange noises above me. I started to open the cover of the moon roof, but shards of glass fell on me, so I closed it again. Pulling over again, I climbed on the door threshold to look at the roof of the car. Unbelievable! It looked like a volcano with the glass pointing upwards around a big hole. Toyota Corp. is claiming it was caused by an outside source. That is definitely not true. I was in the car, nothing landed on the roof. The highway I was on has no bridges, no overpass, no multi-story buildings, no schools or no place that would enable someone to drop or throw a large item on top of a car. And, there was nothing on the inside cover except broken glass. The glass on the roof was definitely pointing upwards. The result of my research on exploding roofs shows that this problem has affected multiple car brands and multiple sun/moon roof manufacturers. I'm asking the NHTSA to help protect USA drivers. If there had been a warning that the roof could suddenly explode while I was driving, I definitely would have selected a car without a glass roof. If the cover had not been closed, I would have been sprayed with glass in addition to the loud blast. Because this is a major safety issue, I'm begging the NHTSA to look into the problem and at the very least immediately issue warnings so drivers of vehicles with sun/moon roofs will be aware that this could happen. It would be much better to find out what defect is causing this to happen before anyone is killed! The consumer stated he feels that moonroof exploding
Additional Notes:
While driving at about 55mph on an open highway, the moon roof exploded. There was a loud explosion inside the car by my right ear. The noise was deafening and distracting and caused a momentary loss of concentration on driving, a situation that was very dangerous and could have resulted in an accident with serious injury. I immediately pulled over and checked the tires, the body and underneath the vehicle, finding nothing. When I began driving again, I heard a loud wind noise and other strange noises above me. I started to open the cover of the moon roof, but shards of glass fell on me, so I closed it again. Pulling over again, I climbed on the door threshold to look at the roof of the car. Unbelievable! It looked like a volcano with the glass pointing upwards around a big hole. Toyota Corp. is claiming it was caused by an outside source. That is definitely not true. I was in the car, nothing landed on the roof. The highway I was on has no bridges, no overpass, no multi-story buildings, no schools or no place that would enable someone to drop or throw a large item on top of a car. And, there was nothing on the inside cover except broken glass. The glass on the roof was definitely pointing upwards. The result of my research on exploding roofs shows that this problem has affected multiple car brands and multiple sun/moon roof manufacturers. I'm asking the NHTSA to help protect USA drivers. If there had been a warning that the roof could suddenly explode while I was driving, I definitely would have selected a car without a glass roof. If the cover had not been closed, I would have been sprayed with glass in addition to the loud blast. Because this is a major safety issue, I'm begging the NHTSA to look into the problem and at the very least immediately issue warnings so drivers of vehicles with sun/moon roofs will be aware that this could happen. It would be much better to find out what defect is causing this to happen before anyone is killed! The consumer stated he feels that moonroof exploding
Mfg Campaign: 11491512
Recall Date: Oct 30, 2022
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the vehicle I smelled something burning and saw smoke coming out of the air vents. I immediately pulled to the side of the road and got out. I noticed fire and smoke coming from under the hood. I called 911 and the Fire Dept. arrived to put the fire out. It was towed to a nearby storage yard until the insurance company could be notified. After talking with and submitting photos to the insurance company the vehicle was considered a total loss. We are waiting to hear back from the insurance company concerning our claim. Upon researching engine fire related to defective battery in these vehicles I learned that almost 2 million 2013-2018 Toyota RAV4 have been affected. I am just thankful everyone was able to get out of the vehicle safely before it caught on fire.
Corrective Action:
While driving the vehicle I smelled something burning and saw smoke coming out of the air vents. I immediately pulled to the side of the road and got out. I noticed fire and smoke coming from under the hood. I called 911 and the Fire Dept. arrived to put the fire out. It was towed to a nearby storage yard until the insurance company could be notified. After talking with and submitting photos to the insurance company the vehicle was considered a total loss. We are waiting to hear back from the insurance company concerning our claim. Upon researching engine fire related to defective battery in these vehicles I learned that almost 2 million 2013-2018 Toyota RAV4 have been affected. I am just thankful everyone was able to get out of the vehicle safely before it caught on fire.
Additional Notes:
While driving the vehicle I smelled something burning and saw smoke coming out of the air vents. I immediately pulled to the side of the road and got out. I noticed fire and smoke coming from under the hood. I called 911 and the Fire Dept. arrived to put the fire out. It was towed to a nearby storage yard until the insurance company could be notified. After talking with and submitting photos to the insurance company the vehicle was considered a total loss. We are waiting to hear back from the insurance company concerning our claim. Upon researching engine fire related to defective battery in these vehicles I learned that almost 2 million 2013-2018 Toyota RAV4 have been affected. I am just thankful everyone was able to get out of the vehicle safely before it caught on fire.
Mfg Campaign: 11491354
Recall Date: Oct 28, 2022
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
While driving the vehicle I smelled something burning and saw smoke coming out of the air vents. I immediately pulled to the side of the road and got out. I noticed fire and smoke coming from under the hood. I called 911 and the Fire Dept. arrived to put the fire out. It was towed to a nearby storage yard until the insurance company could be notified. After talking with and submitting photos to the insurance company the vehicle was considered a total loss. We are waiting to hear back from the insurance company concerning our claim. Upon researching engine fire related to defective battery in these vehicles I learned that almost 2 million 2013-2018 Toyota RAV4 have been affected. I am just thankful everyone was able to get out of the vehicle safely before it caught on fire.
Corrective Action:
While driving the vehicle I smelled something burning and saw smoke coming out of the air vents. I immediately pulled to the side of the road and got out. I noticed fire and smoke coming from under the hood. I called 911 and the Fire Dept. arrived to put the fire out. It was towed to a nearby storage yard until the insurance company could be notified. After talking with and submitting photos to the insurance company the vehicle was considered a total loss. We are waiting to hear back from the insurance company concerning our claim. Upon researching engine fire related to defective battery in these vehicles I learned that almost 2 million 2013-2018 Toyota RAV4 have been affected. I am just thankful everyone was able to get out of the vehicle safely before it caught on fire.
Additional Notes:
While driving the vehicle I smelled something burning and saw smoke coming out of the air vents. I immediately pulled to the side of the road and got out. I noticed fire and smoke coming from under the hood. I called 911 and the Fire Dept. arrived to put the fire out. It was towed to a nearby storage yard until the insurance company could be notified. After talking with and submitting photos to the insurance company the vehicle was considered a total loss. We are waiting to hear back from the insurance company concerning our claim. Upon researching engine fire related to defective battery in these vehicles I learned that almost 2 million 2013-2018 Toyota RAV4 have been affected. I am just thankful everyone was able to get out of the vehicle safely before it caught on fire.
Mfg Campaign: 11491354
Recall Date: Oct 28, 2022
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Front brakes needed replacement at 40k miles. 24k miles later, I'm being told they need replacement again. At May 2022 ispection the measurements were 11/32 for all four brakes. Less than 6 months & less than 5k miles later, the right front is at 6/32, left front 9/32, rear are 11/32 & 10/32. I'm being told the right front pads & rotors are bad and the discs(?) are extremely rusty. How does this happen so quickly? Forums I've read say this is an issue with many 2017 RAVS. Apparently, Toyota used low-grade rotors on that model and year. I had complained of a slight grinding noise coming from the front wheels on several occasions only to be told they can't find anything. I've had no safety issues yet but this ongoing problem is unacceptable and may eventually result in a collision.
Corrective Action:
Front brakes needed replacement at 40k miles. 24k miles later, I'm being told they need replacement again. At May 2022 ispection the measurements were 11/32 for all four brakes. Less than 6 months & less than 5k miles later, the right front is at 6/32, left front 9/32, rear are 11/32 & 10/32. I'm being told the right front pads & rotors are bad and the discs(?) are extremely rusty. How does this happen so quickly? Forums I've read say this is an issue with many 2017 RAVS. Apparently, Toyota used low-grade rotors on that model and year. I had complained of a slight grinding noise coming from the front wheels on several occasions only to be told they can't find anything. I've had no safety issues yet but this ongoing problem is unacceptable and may eventually result in a collision.
Additional Notes:
Front brakes needed replacement at 40k miles. 24k miles later, I'm being told they need replacement again. At May 2022 ispection the measurements were 11/32 for all four brakes. Less than 6 months & less than 5k miles later, the right front is at 6/32, left front 9/32, rear are 11/32 & 10/32. I'm being told the right front pads & rotors are bad and the discs(?) are extremely rusty. How does this happen so quickly? Forums I've read say this is an issue with many 2017 RAVS. Apparently, Toyota used low-grade rotors on that model and year. I had complained of a slight grinding noise coming from the front wheels on several occasions only to be told they can't find anything. I've had no safety issues yet but this ongoing problem is unacceptable and may eventually result in a collision.
Mfg Campaign: 11489479
Recall Date: Oct 16, 2022
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
Although just aligned, steering consistently pulls to the right.
Corrective Action:
Although just aligned, steering consistently pulls to the right.
Additional Notes:
Although just aligned, steering consistently pulls to the right.
Mfg Campaign: 11484726
Recall Date: Sep 15, 2022
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle is on it's 3rd replacement in less than 5 years because it randomly fails. It will not start. This is after I had recently taken my vehicle in for service, where the service technicians have checked the battery performance as "Good". There have never been any warnings before my vehicle would not start. Absolutely no symptoms prior to the failure. When I pressed the start button, the vehicle gave no indication that it would turn over. It's been a terrible inconvenience and very unsettling, because now that it's happened to me twice. The original battery and now the replacement in less than 5 years. I'm not sure when it will happen again.....it's so unpredictable. This last time, I was stuck in a parking lot and had to be towed to the nearest Toyota dealership.
Corrective Action:
My vehicle is on it's 3rd replacement in less than 5 years because it randomly fails. It will not start. This is after I had recently taken my vehicle in for service, where the service technicians have checked the battery performance as "Good". There have never been any warnings before my vehicle would not start. Absolutely no symptoms prior to the failure. When I pressed the start button, the vehicle gave no indication that it would turn over. It's been a terrible inconvenience and very unsettling, because now that it's happened to me twice. The original battery and now the replacement in less than 5 years. I'm not sure when it will happen again.....it's so unpredictable. This last time, I was stuck in a parking lot and had to be towed to the nearest Toyota dealership.
Additional Notes:
My vehicle is on it's 3rd replacement in less than 5 years because it randomly fails. It will not start. This is after I had recently taken my vehicle in for service, where the service technicians have checked the battery performance as "Good". There have never been any warnings before my vehicle would not start. Absolutely no symptoms prior to the failure. When I pressed the start button, the vehicle gave no indication that it would turn over. It's been a terrible inconvenience and very unsettling, because now that it's happened to me twice. The original battery and now the replacement in less than 5 years. I'm not sure when it will happen again.....it's so unpredictable. This last time, I was stuck in a parking lot and had to be towed to the nearest Toyota dealership.
Mfg Campaign: 11481542
Recall Date: Aug 27, 2022
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
While traveling around 40 mph on a roadway another vehicle ran a stop sign approximately 2 feet in front of my vehicle. This vehicle came onto the roadway from a side road at a sustained speed with no braking. I swerved to avoid impact and went over an embankment. The vehicle sustained extensive damage to the front and underneath. It is a total loss. The airbags did not deploy during the accident. There were also serious injuries to the driver and passenger. The driver sustained a broken neck in 4 places. The passenger sustained massive hematomas, a fractured arm, and 7 fractured ribs in the chest and separated sternum. There were no warning lights or messages displayed. An inspection has not been performed on the airbag system. The vehicle is currently located at the insurance company's salvage yard.
Corrective Action:
While traveling around 40 mph on a roadway another vehicle ran a stop sign approximately 2 feet in front of my vehicle. This vehicle came onto the roadway from a side road at a sustained speed with no braking. I swerved to avoid impact and went over an embankment. The vehicle sustained extensive damage to the front and underneath. It is a total loss. The airbags did not deploy during the accident. There were also serious injuries to the driver and passenger. The driver sustained a broken neck in 4 places. The passenger sustained massive hematomas, a fractured arm, and 7 fractured ribs in the chest and separated sternum. There were no warning lights or messages displayed. An inspection has not been performed on the airbag system. The vehicle is currently located at the insurance company's salvage yard.
Additional Notes:
While traveling around 40 mph on a roadway another vehicle ran a stop sign approximately 2 feet in front of my vehicle. This vehicle came onto the roadway from a side road at a sustained speed with no braking. I swerved to avoid impact and went over an embankment. The vehicle sustained extensive damage to the front and underneath. It is a total loss. The airbags did not deploy during the accident. There were also serious injuries to the driver and passenger. The driver sustained a broken neck in 4 places. The passenger sustained massive hematomas, a fractured arm, and 7 fractured ribs in the chest and separated sternum. There were no warning lights or messages displayed. An inspection has not been performed on the airbag system. The vehicle is currently located at the insurance company's salvage yard.
Mfg Campaign: 11480603
Recall Date: Aug 22, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving the vehicle, the sun roof glass shattered. The cover of the roof was closed, so no glass spilled into the car, but could have been dangerous if it the cover was open.
Corrective Action:
While driving the vehicle, the sun roof glass shattered. The cover of the roof was closed, so no glass spilled into the car, but could have been dangerous if it the cover was open.
Additional Notes:
While driving the vehicle, the sun roof glass shattered. The cover of the roof was closed, so no glass spilled into the car, but could have been dangerous if it the cover was open.
Mfg Campaign: 11477466
Recall Date: Aug 3, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
6 months after warantee expired passenger front door lock actuator failed. Dor can only be locked /unlocked from manual rocker lock inside door. Electrick lock doesnt function. Within 6 months of that failure, drivers door developed same problem. Door can only be locked from inside and unlocked from outside with key.
Corrective Action:
6 months after warantee expired passenger front door lock actuator failed. Dor can only be locked /unlocked from manual rocker lock inside door. Electrick lock doesnt function. Within 6 months of that failure, drivers door developed same problem. Door can only be locked from inside and unlocked from outside with key.
Additional Notes:
6 months after warantee expired passenger front door lock actuator failed. Dor can only be locked /unlocked from manual rocker lock inside door. Electrick lock doesnt function. Within 6 months of that failure, drivers door developed same problem. Door can only be locked from inside and unlocked from outside with key.
Mfg Campaign: 11476721
Recall Date: Jul 30, 2022
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Discoloration/fogging of tail light lens on driver side. Picture uploaded.
Corrective Action:
Discoloration/fogging of tail light lens on driver side. Picture uploaded.
Additional Notes:
Discoloration/fogging of tail light lens on driver side. Picture uploaded.
Mfg Campaign: 11465710
Recall Date: May 23, 2022
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The driver owned a 2017 Toyota Rav4. The contact called on behalf of her son who was driving approximately 35 MPH when he lost control of the steering due to the functionality of the steering wheel and accidentally crashed into a pole. There were no warning lights. The 2 front and 1 side air bag deployed. The police and fire and ambulance arrived on the scene. The driver was transported to the hospital where he received a CT scan for his injury. There was a police report. The vehicle was destroyed and towed to a salvage yard. The manufacturer was notified of the failure. The approximate failure mileage was 76,000
Corrective Action:
The driver owned a 2017 Toyota Rav4. The contact called on behalf of her son who was driving approximately 35 MPH when he lost control of the steering due to the functionality of the steering wheel and accidentally crashed into a pole. There were no warning lights. The 2 front and 1 side air bag deployed. The police and fire and ambulance arrived on the scene. The driver was transported to the hospital where he received a CT scan for his injury. There was a police report. The vehicle was destroyed and towed to a salvage yard. The manufacturer was notified of the failure. The approximate failure mileage was 76,000
Additional Notes:
The driver owned a 2017 Toyota Rav4. The contact called on behalf of her son who was driving approximately 35 MPH when he lost control of the steering due to the functionality of the steering wheel and accidentally crashed into a pole. There were no warning lights. The 2 front and 1 side air bag deployed. The police and fire and ambulance arrived on the scene. The driver was transported to the hospital where he received a CT scan for his injury. There was a police report. The vehicle was destroyed and towed to a salvage yard. The manufacturer was notified of the failure. The approximate failure mileage was 76,000
Mfg Campaign: 11465436
Recall Date: May 20, 2022
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
The driver owned a 2017 Toyota Rav4. The contact called on behalf of her son who was driving approximately 35 MPH when he lost control of the steering due to the functionality of the steering wheel and accidentally crashed into a pole. There were no warning lights. The 2 front and 1 side air bag deployed. The police and fire and ambulance arrived on the scene. The driver was transported to the hospital where he received a CT scan for his injury. There was a police report. The vehicle was destroyed and towed to a salvage yard. The manufacturer was notified of the failure. The approximate failure mileage was 76,000
Corrective Action:
The driver owned a 2017 Toyota Rav4. The contact called on behalf of her son who was driving approximately 35 MPH when he lost control of the steering due to the functionality of the steering wheel and accidentally crashed into a pole. There were no warning lights. The 2 front and 1 side air bag deployed. The police and fire and ambulance arrived on the scene. The driver was transported to the hospital where he received a CT scan for his injury. There was a police report. The vehicle was destroyed and towed to a salvage yard. The manufacturer was notified of the failure. The approximate failure mileage was 76,000
Additional Notes:
The driver owned a 2017 Toyota Rav4. The contact called on behalf of her son who was driving approximately 35 MPH when he lost control of the steering due to the functionality of the steering wheel and accidentally crashed into a pole. There were no warning lights. The 2 front and 1 side air bag deployed. The police and fire and ambulance arrived on the scene. The driver was transported to the hospital where he received a CT scan for his injury. There was a police report. The vehicle was destroyed and towed to a salvage yard. The manufacturer was notified of the failure. The approximate failure mileage was 76,000
Mfg Campaign: 11465436
Recall Date: May 20, 2022
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On Saturday, May 14, 2022, my vehicle burned. and has since been totaled. The car had been trouble-free since I bought it in 2018. I was so pleased with it that I had just paid off the balance on the loan the week before because I wanted to keep it for 10 years. Prior to it burning, I had just driven it a couple miles for the first time in 2 weeks (it had been parked in a friend's garage). There were no warning lights visible during that time. I got out of the car for 3 minutes and was about to get back in when I noticed white smoke coming out of the hood. Within 30 seconds the hood had become engulfed in flames. The entire front and interior of the car was destroyed in the blaze, which the Fire Department had to extinguish. No one was injured, but two cars on either side were damaged by the fire. The car had last been serviced by Headquarter Toyota in Miami on January 22, 2022. They had not done the government-recommended inspection of the engine area during the servicing.
Corrective Action:
On Saturday, May 14, 2022, my vehicle burned. and has since been totaled. The car had been trouble-free since I bought it in 2018. I was so pleased with it that I had just paid off the balance on the loan the week before because I wanted to keep it for 10 years. Prior to it burning, I had just driven it a couple miles for the first time in 2 weeks (it had been parked in a friend's garage). There were no warning lights visible during that time. I got out of the car for 3 minutes and was about to get back in when I noticed white smoke coming out of the hood. Within 30 seconds the hood had become engulfed in flames. The entire front and interior of the car was destroyed in the blaze, which the Fire Department had to extinguish. No one was injured, but two cars on either side were damaged by the fire. The car had last been serviced by Headquarter Toyota in Miami on January 22, 2022. They had not done the government-recommended inspection of the engine area during the servicing.
Additional Notes:
On Saturday, May 14, 2022, my vehicle burned. and has since been totaled. The car had been trouble-free since I bought it in 2018. I was so pleased with it that I had just paid off the balance on the loan the week before because I wanted to keep it for 10 years. Prior to it burning, I had just driven it a couple miles for the first time in 2 weeks (it had been parked in a friend's garage). There were no warning lights visible during that time. I got out of the car for 3 minutes and was about to get back in when I noticed white smoke coming out of the hood. Within 30 seconds the hood had become engulfed in flames. The entire front and interior of the car was destroyed in the blaze, which the Fire Department had to extinguish. No one was injured, but two cars on either side were damaged by the fire. The car had last been serviced by Headquarter Toyota in Miami on January 22, 2022. They had not done the government-recommended inspection of the engine area during the servicing.
Mfg Campaign: 11465496
Recall Date: May 20, 2022
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
On Saturday, May 14, 2022, my vehicle burned. and has since been totaled. The car had been trouble-free since I bought it in 2018. I was so pleased with it that I had just paid off the balance on the loan the week before because I wanted to keep it for 10 years. Prior to it burning, I had just driven it a couple miles for the first time in 2 weeks (it had been parked in a friend's garage). There were no warning lights visible during that time. I got out of the car for 3 minutes and was about to get back in when I noticed white smoke coming out of the hood. Within 30 seconds the hood had become engulfed in flames. The entire front and interior of the car was destroyed in the blaze, which the Fire Department had to extinguish. No one was injured, but two cars on either side were damaged by the fire. The car had last been serviced by Headquarter Toyota in Miami on January 22, 2022. They had not done the government-recommended inspection of the engine area during the servicing.
Corrective Action:
On Saturday, May 14, 2022, my vehicle burned. and has since been totaled. The car had been trouble-free since I bought it in 2018. I was so pleased with it that I had just paid off the balance on the loan the week before because I wanted to keep it for 10 years. Prior to it burning, I had just driven it a couple miles for the first time in 2 weeks (it had been parked in a friend's garage). There were no warning lights visible during that time. I got out of the car for 3 minutes and was about to get back in when I noticed white smoke coming out of the hood. Within 30 seconds the hood had become engulfed in flames. The entire front and interior of the car was destroyed in the blaze, which the Fire Department had to extinguish. No one was injured, but two cars on either side were damaged by the fire. The car had last been serviced by Headquarter Toyota in Miami on January 22, 2022. They had not done the government-recommended inspection of the engine area during the servicing.
Additional Notes:
On Saturday, May 14, 2022, my vehicle burned. and has since been totaled. The car had been trouble-free since I bought it in 2018. I was so pleased with it that I had just paid off the balance on the loan the week before because I wanted to keep it for 10 years. Prior to it burning, I had just driven it a couple miles for the first time in 2 weeks (it had been parked in a friend's garage). There were no warning lights visible during that time. I got out of the car for 3 minutes and was about to get back in when I noticed white smoke coming out of the hood. Within 30 seconds the hood had become engulfed in flames. The entire front and interior of the car was destroyed in the blaze, which the Fire Department had to extinguish. No one was injured, but two cars on either side were damaged by the fire. The car had last been serviced by Headquarter Toyota in Miami on January 22, 2022. They had not done the government-recommended inspection of the engine area during the servicing.
Mfg Campaign: 11465496
Recall Date: May 20, 2022
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On Saturday, May 14, 2022, my vehicle burned. and has since been totaled. The car had been trouble-free since I bought it in 2018. I was so pleased with it that I had just paid off the balance on the loan the week before because I wanted to keep it for 10 years. Prior to it burning, I had just driven it a couple miles for the first time in 2 weeks (it had been parked in a friend's garage). There were no warning lights visible during that time. I got out of the car for 3 minutes and was about to get back in when I noticed white smoke coming out of the hood. Within 30 seconds the hood had become engulfed in flames. The entire front and interior of the car was destroyed in the blaze, which the Fire Department had to extinguish. No one was injured, but two cars on either side were damaged by the fire. The car had last been serviced by Headquarter Toyota in Miami on January 22, 2022. They had not done the government-recommended inspection of the engine area during the servicing.
Corrective Action:
On Saturday, May 14, 2022, my vehicle burned. and has since been totaled. The car had been trouble-free since I bought it in 2018. I was so pleased with it that I had just paid off the balance on the loan the week before because I wanted to keep it for 10 years. Prior to it burning, I had just driven it a couple miles for the first time in 2 weeks (it had been parked in a friend's garage). There were no warning lights visible during that time. I got out of the car for 3 minutes and was about to get back in when I noticed white smoke coming out of the hood. Within 30 seconds the hood had become engulfed in flames. The entire front and interior of the car was destroyed in the blaze, which the Fire Department had to extinguish. No one was injured, but two cars on either side were damaged by the fire. The car had last been serviced by Headquarter Toyota in Miami on January 22, 2022. They had not done the government-recommended inspection of the engine area during the servicing.
Additional Notes:
On Saturday, May 14, 2022, my vehicle burned. and has since been totaled. The car had been trouble-free since I bought it in 2018. I was so pleased with it that I had just paid off the balance on the loan the week before because I wanted to keep it for 10 years. Prior to it burning, I had just driven it a couple miles for the first time in 2 weeks (it had been parked in a friend's garage). There were no warning lights visible during that time. I got out of the car for 3 minutes and was about to get back in when I noticed white smoke coming out of the hood. Within 30 seconds the hood had become engulfed in flames. The entire front and interior of the car was destroyed in the blaze, which the Fire Department had to extinguish. No one was injured, but two cars on either side were damaged by the fire. The car had last been serviced by Headquarter Toyota in Miami on January 22, 2022. They had not done the government-recommended inspection of the engine area during the servicing.
Mfg Campaign: 11465496
Recall Date: May 20, 2022
Toyota Motor Corporation
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
The contact owns a 2017 Toyota Rav4. The contact stated that while operating the vehicle, the Tire Pressure Monitoring System (TPMS) warning light would activate even though the air pressure in the tires were normal. The contact indicated that the failure also occurred immediately after refueling. No further information was available. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 30,000.
Corrective Action:
The contact owns a 2017 Toyota Rav4. The contact stated that while operating the vehicle, the Tire Pressure Monitoring System (TPMS) warning light would activate even though the air pressure in the tires were normal. The contact indicated that the failure also occurred immediately after refueling. No further information was available. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 30,000.
Additional Notes:
The contact owns a 2017 Toyota Rav4. The contact stated that while operating the vehicle, the Tire Pressure Monitoring System (TPMS) warning light would activate even though the air pressure in the tires were normal. The contact indicated that the failure also occurred immediately after refueling. No further information was available. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 30,000.
Mfg Campaign: 11464561
Recall Date: May 13, 2022
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