Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Rav4, Rav4 Hybrid, and Rav4 Prime vehicles. The front passenger seat may have been assembled with interference between internal parts that may cause the Occupant Classification System (OCS) sensor to incorrectly detect the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22TA08
Recall Date: Jul 21, 2022
Consumer Complaints
144 ComplaintsToyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
Steering wheel is deteriorating on vehicle. It is low mileage and and has one driver.
Corrective Action:
Steering wheel is deteriorating on vehicle. It is low mileage and and has one driver.
Additional Notes:
Steering wheel is deteriorating on vehicle. It is low mileage and and has one driver.
Mfg Campaign: 11584128
Recall Date: Apr 19, 2024
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
The contact owned a 2022 Toyota RAV4. The contact stated that while driving at approximately 20 MPH, the steering wheel independently veered in the right direction. As a result, the vehicle crashed into an unoccupied parked vehicle. The contact's vehicle flipped twice and the driver's side of the vehicle was severely damaged. The air bags deployed. The contact and the back seat passenger received medical treatment. The contact sustained a lower back injury and heart issues, and the passenger sustained a bump on the head. A police report was filed. The vehicle was towed to the contact's residence, then the vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 24,000. The VIN was not available.
Corrective Action:
The contact owned a 2022 Toyota RAV4. The contact stated that while driving at approximately 20 MPH, the steering wheel independently veered in the right direction. As a result, the vehicle crashed into an unoccupied parked vehicle. The contact's vehicle flipped twice and the driver's side of the vehicle was severely damaged. The air bags deployed. The contact and the back seat passenger received medical treatment. The contact sustained a lower back injury and heart issues, and the passenger sustained a bump on the head. A police report was filed. The vehicle was towed to the contact's residence, then the vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 24,000. The VIN was not available.
Additional Notes:
The contact owned a 2022 Toyota RAV4. The contact stated that while driving at approximately 20 MPH, the steering wheel independently veered in the right direction. As a result, the vehicle crashed into an unoccupied parked vehicle. The contact's vehicle flipped twice and the driver's side of the vehicle was severely damaged. The air bags deployed. The contact and the back seat passenger received medical treatment. The contact sustained a lower back injury and heart issues, and the passenger sustained a bump on the head. A police report was filed. The vehicle was towed to the contact's residence, then the vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 24,000. The VIN was not available.
Mfg Campaign: 11583407
Recall Date: Apr 16, 2024
Toyota Motor Corporation
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
Tire split on the inside of the tire wall about 1 inch up. Less than 20,000 miles on them. I do not believe this is normal. 225/60 R18. Car was serviced by Toyota on March 21st.
Corrective Action:
Tire split on the inside of the tire wall about 1 inch up. Less than 20,000 miles on them. I do not believe this is normal. 225/60 R18. Car was serviced by Toyota on March 21st.
Additional Notes:
Tire split on the inside of the tire wall about 1 inch up. Less than 20,000 miles on them. I do not believe this is normal. 225/60 R18. Car was serviced by Toyota on March 21st.
Mfg Campaign: 11583412
Recall Date: Apr 16, 2024
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
Loud clunk over bumps, suspension sounds loose and dangerous. Vehicle was purchased new and has 24,443 miles, this sound is NOT normal for a new vehicle.
Corrective Action:
Loud clunk over bumps, suspension sounds loose and dangerous. Vehicle was purchased new and has 24,443 miles, this sound is NOT normal for a new vehicle.
Additional Notes:
Loud clunk over bumps, suspension sounds loose and dangerous. Vehicle was purchased new and has 24,443 miles, this sound is NOT normal for a new vehicle.
Mfg Campaign: 11582476
Recall Date: Apr 11, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When driving on the interstate, the sunroof (aka, the moonroof) spontaneously shattered. It was most certainly NOT stuck by any object.
Corrective Action:
When driving on the interstate, the sunroof (aka, the moonroof) spontaneously shattered. It was most certainly NOT stuck by any object.
Additional Notes:
When driving on the interstate, the sunroof (aka, the moonroof) spontaneously shattered. It was most certainly NOT stuck by any object.
Mfg Campaign: 11580902
Recall Date: Apr 3, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
My wife and I were traveling down SR74 mp 12 and rear ended a cow at 68 miles per hour. The airbags did not deploy from impact and yet the car is totaled the hood started through the safety glass of the windshield.
Corrective Action:
My wife and I were traveling down SR74 mp 12 and rear ended a cow at 68 miles per hour. The airbags did not deploy from impact and yet the car is totaled the hood started through the safety glass of the windshield.
Additional Notes:
My wife and I were traveling down SR74 mp 12 and rear ended a cow at 68 miles per hour. The airbags did not deploy from impact and yet the car is totaled the hood started through the safety glass of the windshield.
Mfg Campaign: 11577399
Recall Date: Mar 14, 2024
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My wife and I were traveling down SR74 mp 12 and rear ended a cow at 68 miles per hour. The airbags did not deploy from impact and yet the car is totaled the hood started through the safety glass of the windshield.
Corrective Action:
My wife and I were traveling down SR74 mp 12 and rear ended a cow at 68 miles per hour. The airbags did not deploy from impact and yet the car is totaled the hood started through the safety glass of the windshield.
Additional Notes:
My wife and I were traveling down SR74 mp 12 and rear ended a cow at 68 miles per hour. The airbags did not deploy from impact and yet the car is totaled the hood started through the safety glass of the windshield.
Mfg Campaign: 11577399
Recall Date: Mar 14, 2024
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My wife and I were traveling down SR74 mp 12 and rear ended a cow at 68 miles per hour. The airbags did not deploy from impact and yet the car is totaled the hood started through the safety glass of the windshield.
Corrective Action:
My wife and I were traveling down SR74 mp 12 and rear ended a cow at 68 miles per hour. The airbags did not deploy from impact and yet the car is totaled the hood started through the safety glass of the windshield.
Additional Notes:
My wife and I were traveling down SR74 mp 12 and rear ended a cow at 68 miles per hour. The airbags did not deploy from impact and yet the car is totaled the hood started through the safety glass of the windshield.
Mfg Campaign: 11577399
Recall Date: Mar 14, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Was driving to my daughters in the rain. As was pulling in my rav 4 started jumping and sputtering and cut off with a message of “engine stopped, power steering low”. Tried to crank it and same thing. Let it set over night and cranked fine. Took to dealership and they said could not find anything wrong. Have googled and tons of this same report on there but no solution. Needs to be recalled and fixed. Car just cuts off while driving
Corrective Action:
Was driving to my daughters in the rain. As was pulling in my rav 4 started jumping and sputtering and cut off with a message of “engine stopped, power steering low”. Tried to crank it and same thing. Let it set over night and cranked fine. Took to dealership and they said could not find anything wrong. Have googled and tons of this same report on there but no solution. Needs to be recalled and fixed. Car just cuts off while driving
Additional Notes:
Was driving to my daughters in the rain. As was pulling in my rav 4 started jumping and sputtering and cut off with a message of “engine stopped, power steering low”. Tried to crank it and same thing. Let it set over night and cranked fine. Took to dealership and they said could not find anything wrong. Have googled and tons of this same report on there but no solution. Needs to be recalled and fixed. Car just cuts off while driving
Mfg Campaign: 11575393
Recall Date: Mar 4, 2024
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
6/15/23 @ 18,357 miles the car was given a four wheel alignment at the owners request. Due to loud tire noise and visible cupping on the right rear inside edge, it was clear the car's wheel alignment was wrong. The dealer's before and after alignment is attached. When presented the before and after, I noted RR Camber was.-2.3 vs. a range of -1.8 to -0.3 degrees. The reading was unchanged from initial. They advised me the camber cannot be adjusted and is "fixed" from the Factory. The form also read "One of more value are not within specification. Tire wear, handling and safety problems may result". But they had no remedy. I escalated at Dealer. Dealer opened a ticket with Toyota to look at my car. Of note, my Sister in Law's RAV4car has the same issue. I felt I had made my concerns clear and Toyota Corp would address. 2/1/24 At 30,345 the problem is still unresolved and dealer gave me Toyota Corp number and I opened case 240201000061. 4 calls later I am told to bring my car to dealer 2/20/24. Research shows TSB 0042-14 for earlier RAV4. My safety problem is not new to Toyota, it is just a later model. When I told Toyota Corp their response from 6/15/23 to 2/1/24 is unacceptable, they took no ownership. When I asked if I should drive an unsafe car they said it is my choice. When I advised them of the language from the dealer said the tires were unsafe, they said the Dealer is independent from Toyota. In short, the dealer is "Independent". Toyota has a problem with their design using a static camber strut which causes premature wear which can lead to a blow out as shown by forums. Toyota is only interested in getting the car to 36,000 miles and little focus on safe design. I was surprised not to see this already listed. Perhaps it exists under another year? A company Hard Race has made adjustable rear Toe Arms for the RAV4. The dealer confirmed same.
Corrective Action:
6/15/23 @ 18,357 miles the car was given a four wheel alignment at the owners request. Due to loud tire noise and visible cupping on the right rear inside edge, it was clear the car's wheel alignment was wrong. The dealer's before and after alignment is attached. When presented the before and after, I noted RR Camber was.-2.3 vs. a range of -1.8 to -0.3 degrees. The reading was unchanged from initial. They advised me the camber cannot be adjusted and is "fixed" from the Factory. The form also read "One of more value are not within specification. Tire wear, handling and safety problems may result". But they had no remedy. I escalated at Dealer. Dealer opened a ticket with Toyota to look at my car. Of note, my Sister in Law's RAV4car has the same issue. I felt I had made my concerns clear and Toyota Corp would address. 2/1/24 At 30,345 the problem is still unresolved and dealer gave me Toyota Corp number and I opened case 240201000061. 4 calls later I am told to bring my car to dealer 2/20/24. Research shows TSB 0042-14 for earlier RAV4. My safety problem is not new to Toyota, it is just a later model. When I told Toyota Corp their response from 6/15/23 to 2/1/24 is unacceptable, they took no ownership. When I asked if I should drive an unsafe car they said it is my choice. When I advised them of the language from the dealer said the tires were unsafe, they said the Dealer is independent from Toyota. In short, the dealer is "Independent". Toyota has a problem with their design using a static camber strut which causes premature wear which can lead to a blow out as shown by forums. Toyota is only interested in getting the car to 36,000 miles and little focus on safe design. I was surprised not to see this already listed. Perhaps it exists under another year? A company Hard Race has made adjustable rear Toe Arms for the RAV4. The dealer confirmed same.
Additional Notes:
6/15/23 @ 18,357 miles the car was given a four wheel alignment at the owners request. Due to loud tire noise and visible cupping on the right rear inside edge, it was clear the car's wheel alignment was wrong. The dealer's before and after alignment is attached. When presented the before and after, I noted RR Camber was.-2.3 vs. a range of -1.8 to -0.3 degrees. The reading was unchanged from initial. They advised me the camber cannot be adjusted and is "fixed" from the Factory. The form also read "One of more value are not within specification. Tire wear, handling and safety problems may result". But they had no remedy. I escalated at Dealer. Dealer opened a ticket with Toyota to look at my car. Of note, my Sister in Law's RAV4car has the same issue. I felt I had made my concerns clear and Toyota Corp would address. 2/1/24 At 30,345 the problem is still unresolved and dealer gave me Toyota Corp number and I opened case 240201000061. 4 calls later I am told to bring my car to dealer 2/20/24. Research shows TSB 0042-14 for earlier RAV4. My safety problem is not new to Toyota, it is just a later model. When I told Toyota Corp their response from 6/15/23 to 2/1/24 is unacceptable, they took no ownership. When I asked if I should drive an unsafe car they said it is my choice. When I advised them of the language from the dealer said the tires were unsafe, they said the Dealer is independent from Toyota. In short, the dealer is "Independent". Toyota has a problem with their design using a static camber strut which causes premature wear which can lead to a blow out as shown by forums. Toyota is only interested in getting the car to 36,000 miles and little focus on safe design. I was surprised not to see this already listed. Perhaps it exists under another year? A company Hard Race has made adjustable rear Toe Arms for the RAV4. The dealer confirmed same.
Mfg Campaign: 11571098
Recall Date: Feb 9, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1.Air conditioning - evaporator drain hose is not connected and that’s why it’s pouring water into the passenger side, and there is mold and odor, per Toyota of Montgomery. Available for inspection. 2.Mold is health hazard - increased migraines and respiratory issues. 3.Issue found and confirmed by Toyota of Montgomery, after repeated complaints that AC wasn't working properly during regular service visits. Audio of this information from Service Manager. 4.To my knowledge the problem has existed since purchased (brand new). I happened to discover the water [XXX]. Odor has been there almost the whole time I have owned the car. There have been no warnings, messages, recalls or notification that the problem existed. Contacted Toyota Manufacturing [XXX] , waiting for call back at this time. Note: I have audio recordings of dealerships' employees including GM, Service Manager, Sales Manager, Salesman and service personnel. I don't know how to load them here from my phone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
1.Air conditioning - evaporator drain hose is not connected and that’s why it’s pouring water into the passenger side, and there is mold and odor, per Toyota of Montgomery. Available for inspection. 2.Mold is health hazard - increased migraines and respiratory issues. 3.Issue found and confirmed by Toyota of Montgomery, after repeated complaints that AC wasn't working properly during regular service visits. Audio of this information from Service Manager. 4.To my knowledge the problem has existed since purchased (brand new). I happened to discover the water [XXX]. Odor has been there almost the whole time I have owned the car. There have been no warnings, messages, recalls or notification that the problem existed. Contacted Toyota Manufacturing [XXX] , waiting for call back at this time. Note: I have audio recordings of dealerships' employees including GM, Service Manager, Sales Manager, Salesman and service personnel. I don't know how to load them here from my phone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
1.Air conditioning - evaporator drain hose is not connected and that’s why it’s pouring water into the passenger side, and there is mold and odor, per Toyota of Montgomery. Available for inspection. 2.Mold is health hazard - increased migraines and respiratory issues. 3.Issue found and confirmed by Toyota of Montgomery, after repeated complaints that AC wasn't working properly during regular service visits. Audio of this information from Service Manager. 4.To my knowledge the problem has existed since purchased (brand new). I happened to discover the water [XXX]. Odor has been there almost the whole time I have owned the car. There have been no warnings, messages, recalls or notification that the problem existed. Contacted Toyota Manufacturing [XXX] , waiting for call back at this time. Note: I have audio recordings of dealerships' employees including GM, Service Manager, Sales Manager, Salesman and service personnel. I don't know how to load them here from my phone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11568986
Recall Date: Jan 31, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sunroof blew out on its own without being hit or touched
Corrective Action:
Sunroof blew out on its own without being hit or touched
Additional Notes:
Sunroof blew out on its own without being hit or touched
Mfg Campaign: 11567965
Recall Date: Jan 26, 2024
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
Safety issue: "Engine Stopped/Started: Due to Steering Power Low" Yesterday, it was heavy rain. My new 2022 RAV4 shut down and would not start due to the warning sign "Steering Power Low." I restarted a few times, but the whole car was jerking and the rpm's were fluttering up and down. The yellow check engine light and the orange warning signs, followed by an exclamation point, came on, along with the messages "Engine Stopped Steering Power Low" and "Not Ready to Drive." then shut down the car. I called for a pickup instead and was not able to start the car until the next day. It was so terrifying, and I was fortunate that the accident did not occur. What would happen if it were to happen as I or other RAV4 owners were in the middle of the road or nowhere for help? As I looked up problems with the new RAV4 online, other RAV4 owners had the same issues, with zero diagnosed reports from Toyota dealers (see links below). [XXX] [XXX] This is a safety concern; I'd be happier that the accidents have not happened yet. So, I urge the Toyota manufacturer to investigate the issue, rectify it, and start making a recall of the 2019–2024 RAV4 to fix the problems before an accident occurs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Safety issue: "Engine Stopped/Started: Due to Steering Power Low" Yesterday, it was heavy rain. My new 2022 RAV4 shut down and would not start due to the warning sign "Steering Power Low." I restarted a few times, but the whole car was jerking and the rpm's were fluttering up and down. The yellow check engine light and the orange warning signs, followed by an exclamation point, came on, along with the messages "Engine Stopped Steering Power Low" and "Not Ready to Drive." then shut down the car. I called for a pickup instead and was not able to start the car until the next day. It was so terrifying, and I was fortunate that the accident did not occur. What would happen if it were to happen as I or other RAV4 owners were in the middle of the road or nowhere for help? As I looked up problems with the new RAV4 online, other RAV4 owners had the same issues, with zero diagnosed reports from Toyota dealers (see links below). [XXX] [XXX] This is a safety concern; I'd be happier that the accidents have not happened yet. So, I urge the Toyota manufacturer to investigate the issue, rectify it, and start making a recall of the 2019–2024 RAV4 to fix the problems before an accident occurs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Safety issue: "Engine Stopped/Started: Due to Steering Power Low" Yesterday, it was heavy rain. My new 2022 RAV4 shut down and would not start due to the warning sign "Steering Power Low." I restarted a few times, but the whole car was jerking and the rpm's were fluttering up and down. The yellow check engine light and the orange warning signs, followed by an exclamation point, came on, along with the messages "Engine Stopped Steering Power Low" and "Not Ready to Drive." then shut down the car. I called for a pickup instead and was not able to start the car until the next day. It was so terrifying, and I was fortunate that the accident did not occur. What would happen if it were to happen as I or other RAV4 owners were in the middle of the road or nowhere for help? As I looked up problems with the new RAV4 online, other RAV4 owners had the same issues, with zero diagnosed reports from Toyota dealers (see links below). [XXX] [XXX] This is a safety concern; I'd be happier that the accidents have not happened yet. So, I urge the Toyota manufacturer to investigate the issue, rectify it, and start making a recall of the 2019–2024 RAV4 to fix the problems before an accident occurs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11567889
Recall Date: Jan 25, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Safety issue: "Engine Stopped/Started: Due to Steering Power Low" Yesterday, it was heavy rain. My new 2022 RAV4 shut down and would not start due to the warning sign "Steering Power Low." I restarted a few times, but the whole car was jerking and the rpm's were fluttering up and down. The yellow check engine light and the orange warning signs, followed by an exclamation point, came on, along with the messages "Engine Stopped Steering Power Low" and "Not Ready to Drive." then shut down the car. I called for a pickup instead and was not able to start the car until the next day. It was so terrifying, and I was fortunate that the accident did not occur. What would happen if it were to happen as I or other RAV4 owners were in the middle of the road or nowhere for help? As I looked up problems with the new RAV4 online, other RAV4 owners had the same issues, with zero diagnosed reports from Toyota dealers (see links below). [XXX] [XXX] This is a safety concern; I'd be happier that the accidents have not happened yet. So, I urge the Toyota manufacturer to investigate the issue, rectify it, and start making a recall of the 2019–2024 RAV4 to fix the problems before an accident occurs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Safety issue: "Engine Stopped/Started: Due to Steering Power Low" Yesterday, it was heavy rain. My new 2022 RAV4 shut down and would not start due to the warning sign "Steering Power Low." I restarted a few times, but the whole car was jerking and the rpm's were fluttering up and down. The yellow check engine light and the orange warning signs, followed by an exclamation point, came on, along with the messages "Engine Stopped Steering Power Low" and "Not Ready to Drive." then shut down the car. I called for a pickup instead and was not able to start the car until the next day. It was so terrifying, and I was fortunate that the accident did not occur. What would happen if it were to happen as I or other RAV4 owners were in the middle of the road or nowhere for help? As I looked up problems with the new RAV4 online, other RAV4 owners had the same issues, with zero diagnosed reports from Toyota dealers (see links below). [XXX] [XXX] This is a safety concern; I'd be happier that the accidents have not happened yet. So, I urge the Toyota manufacturer to investigate the issue, rectify it, and start making a recall of the 2019–2024 RAV4 to fix the problems before an accident occurs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Safety issue: "Engine Stopped/Started: Due to Steering Power Low" Yesterday, it was heavy rain. My new 2022 RAV4 shut down and would not start due to the warning sign "Steering Power Low." I restarted a few times, but the whole car was jerking and the rpm's were fluttering up and down. The yellow check engine light and the orange warning signs, followed by an exclamation point, came on, along with the messages "Engine Stopped Steering Power Low" and "Not Ready to Drive." then shut down the car. I called for a pickup instead and was not able to start the car until the next day. It was so terrifying, and I was fortunate that the accident did not occur. What would happen if it were to happen as I or other RAV4 owners were in the middle of the road or nowhere for help? As I looked up problems with the new RAV4 online, other RAV4 owners had the same issues, with zero diagnosed reports from Toyota dealers (see links below). [XXX] [XXX] This is a safety concern; I'd be happier that the accidents have not happened yet. So, I urge the Toyota manufacturer to investigate the issue, rectify it, and start making a recall of the 2019–2024 RAV4 to fix the problems before an accident occurs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11567889
Recall Date: Jan 25, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Safety issue: "Engine Stopped/Started: Due to Steering Power Low" Yesterday, it was heavy rain. My new 2022 RAV4 shut down and would not start due to the warning sign "Steering Power Low." I restarted a few times, but the whole car was jerking and the rpm's were fluttering up and down. The yellow check engine light and the orange warning signs, followed by an exclamation point, came on, along with the messages "Engine Stopped Steering Power Low" and "Not Ready to Drive." then shut down the car. I called for a pickup instead and was not able to start the car until the next day. It was so terrifying, and I was fortunate that the accident did not occur. What would happen if it were to happen as I or other RAV4 owners were in the middle of the road or nowhere for help? As I looked up problems with the new RAV4 online, other RAV4 owners had the same issues, with zero diagnosed reports from Toyota dealers (see links below). [XXX] [XXX] This is a safety concern; I'd be happier that the accidents have not happened yet. So, I urge the Toyota manufacturer to investigate the issue, rectify it, and start making a recall of the 2019–2024 RAV4 to fix the problems before an accident occurs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Safety issue: "Engine Stopped/Started: Due to Steering Power Low" Yesterday, it was heavy rain. My new 2022 RAV4 shut down and would not start due to the warning sign "Steering Power Low." I restarted a few times, but the whole car was jerking and the rpm's were fluttering up and down. The yellow check engine light and the orange warning signs, followed by an exclamation point, came on, along with the messages "Engine Stopped Steering Power Low" and "Not Ready to Drive." then shut down the car. I called for a pickup instead and was not able to start the car until the next day. It was so terrifying, and I was fortunate that the accident did not occur. What would happen if it were to happen as I or other RAV4 owners were in the middle of the road or nowhere for help? As I looked up problems with the new RAV4 online, other RAV4 owners had the same issues, with zero diagnosed reports from Toyota dealers (see links below). [XXX] [XXX] This is a safety concern; I'd be happier that the accidents have not happened yet. So, I urge the Toyota manufacturer to investigate the issue, rectify it, and start making a recall of the 2019–2024 RAV4 to fix the problems before an accident occurs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Safety issue: "Engine Stopped/Started: Due to Steering Power Low" Yesterday, it was heavy rain. My new 2022 RAV4 shut down and would not start due to the warning sign "Steering Power Low." I restarted a few times, but the whole car was jerking and the rpm's were fluttering up and down. The yellow check engine light and the orange warning signs, followed by an exclamation point, came on, along with the messages "Engine Stopped Steering Power Low" and "Not Ready to Drive." then shut down the car. I called for a pickup instead and was not able to start the car until the next day. It was so terrifying, and I was fortunate that the accident did not occur. What would happen if it were to happen as I or other RAV4 owners were in the middle of the road or nowhere for help? As I looked up problems with the new RAV4 online, other RAV4 owners had the same issues, with zero diagnosed reports from Toyota dealers (see links below). [XXX] [XXX] This is a safety concern; I'd be happier that the accidents have not happened yet. So, I urge the Toyota manufacturer to investigate the issue, rectify it, and start making a recall of the 2019–2024 RAV4 to fix the problems before an accident occurs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11567889
Recall Date: Jan 25, 2024
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On 11/15/23 I went to Byers Toyota Dealership and asked them to check my car due to the gas smell inside of the car when driven and outside of my car when parked for a longer period of time. The smell is coming from the rear. The car also has a very strong gas smell when the tank is open to pump gas. I did not notice any leaks. On the visit on 11/1523, they fixed the leaking evaporator according to your bulletin from May 2023 to alleviate the burning oil smell coming from my car’s HVAC heater. They also checked the fuel pump and told me that I have the correct one and it should function as designed. The service advisor told me that the gas smell is exhaust fumes and it is normal for Toyota type of engine. They did not have any explanation for the fuel smell when my car is parked. Since the smell was still present, I scheduled another appointment at the dealership on 1/3/24, they kept my car overnight but they were not able to duplicate any of my concerns. I did not contact Toyota Customer Care because they can be very unpleasant if the dealership cannot duplicate the problem.
Corrective Action:
On 11/15/23 I went to Byers Toyota Dealership and asked them to check my car due to the gas smell inside of the car when driven and outside of my car when parked for a longer period of time. The smell is coming from the rear. The car also has a very strong gas smell when the tank is open to pump gas. I did not notice any leaks. On the visit on 11/1523, they fixed the leaking evaporator according to your bulletin from May 2023 to alleviate the burning oil smell coming from my car’s HVAC heater. They also checked the fuel pump and told me that I have the correct one and it should function as designed. The service advisor told me that the gas smell is exhaust fumes and it is normal for Toyota type of engine. They did not have any explanation for the fuel smell when my car is parked. Since the smell was still present, I scheduled another appointment at the dealership on 1/3/24, they kept my car overnight but they were not able to duplicate any of my concerns. I did not contact Toyota Customer Care because they can be very unpleasant if the dealership cannot duplicate the problem.
Additional Notes:
On 11/15/23 I went to Byers Toyota Dealership and asked them to check my car due to the gas smell inside of the car when driven and outside of my car when parked for a longer period of time. The smell is coming from the rear. The car also has a very strong gas smell when the tank is open to pump gas. I did not notice any leaks. On the visit on 11/1523, they fixed the leaking evaporator according to your bulletin from May 2023 to alleviate the burning oil smell coming from my car’s HVAC heater. They also checked the fuel pump and told me that I have the correct one and it should function as designed. The service advisor told me that the gas smell is exhaust fumes and it is normal for Toyota type of engine. They did not have any explanation for the fuel smell when my car is parked. Since the smell was still present, I scheduled another appointment at the dealership on 1/3/24, they kept my car overnight but they were not able to duplicate any of my concerns. I did not contact Toyota Customer Care because they can be very unpleasant if the dealership cannot duplicate the problem.
Mfg Campaign: 11567672
Recall Date: Jan 24, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The power lift gate sometimes closes all by itself when you're leaning inside. When that happens, I need to push-up on it to make it stop but then it'll start to close again all by itself. It doesn't make any difference whether you're leaning inside or you're just standing there; It sometimes starts Closing. This usually happens when it opens only half way and I have to go back and push it up manually.
Corrective Action:
The power lift gate sometimes closes all by itself when you're leaning inside. When that happens, I need to push-up on it to make it stop but then it'll start to close again all by itself. It doesn't make any difference whether you're leaning inside or you're just standing there; It sometimes starts Closing. This usually happens when it opens only half way and I have to go back and push it up manually.
Additional Notes:
The power lift gate sometimes closes all by itself when you're leaning inside. When that happens, I need to push-up on it to make it stop but then it'll start to close again all by itself. It doesn't make any difference whether you're leaning inside or you're just standing there; It sometimes starts Closing. This usually happens when it opens only half way and I have to go back and push it up manually.
Mfg Campaign: 11565650
Recall Date: Jan 15, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
I was in a collision which was a tbone situation on the drivers side and the drivers side or front airbags did not deploy.
Corrective Action:
I was in a collision which was a tbone situation on the drivers side and the drivers side or front airbags did not deploy.
Additional Notes:
I was in a collision which was a tbone situation on the drivers side and the drivers side or front airbags did not deploy.
Mfg Campaign: 11562109
Recall Date: Dec 27, 2023
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Problemas con el sistema de precolosion falla del sensor el carro es inseguro e tenido 2 incidentes donde el sistema no responde ni se activa antes del impacto problemas con el motor, estabilidad del carro, conteo de velocidad, frenos, llantas, cruze de carriles, puntos ciegos
Corrective Action:
Problemas con el sistema de precolosion falla del sensor el carro es inseguro e tenido 2 incidentes donde el sistema no responde ni se activa antes del impacto problemas con el motor, estabilidad del carro, conteo de velocidad, frenos, llantas, cruze de carriles, puntos ciegos
Additional Notes:
Problemas con el sistema de precolosion falla del sensor el carro es inseguro e tenido 2 incidentes donde el sistema no responde ni se activa antes del impacto problemas con el motor, estabilidad del carro, conteo de velocidad, frenos, llantas, cruze de carriles, puntos ciegos
Mfg Campaign: 11561028
Recall Date: Dec 20, 2023
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Problemas con el sistema de precolosion falla del sensor el carro es inseguro e tenido 2 incidentes donde el sistema no responde ni se activa antes del impacto problemas con el motor, estabilidad del carro, conteo de velocidad, frenos, llantas, cruze de carriles, puntos ciegos
Corrective Action:
Problemas con el sistema de precolosion falla del sensor el carro es inseguro e tenido 2 incidentes donde el sistema no responde ni se activa antes del impacto problemas con el motor, estabilidad del carro, conteo de velocidad, frenos, llantas, cruze de carriles, puntos ciegos
Additional Notes:
Problemas con el sistema de precolosion falla del sensor el carro es inseguro e tenido 2 incidentes donde el sistema no responde ni se activa antes del impacto problemas con el motor, estabilidad del carro, conteo de velocidad, frenos, llantas, cruze de carriles, puntos ciegos
Mfg Campaign: 11561028
Recall Date: Dec 20, 2023
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