Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota, Inc. (GST) is recalling certain 2023 Toyota RAV4 vehicles equipped with 17" black alloy accessory wheels. During installation of the alloy wheels, the tire valve stem may have been improperly installed or damaged. In addition, the load carrying capacity label may state the incorrect weight. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23R1
Recall Date: Jul 11, 2023
Consumer Complaints
163 ComplaintsToyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
After routine service at South Coast Toyota in Costa Mesa, CA, I unknowingly drove my 2023 Toyota RAV4 Hybrid for over a week with two missing lug nuts and one extremely loose lug nut on the front passenger wheel. The service performed on April 5, 2025, included an oil change, tire rotation, and full inspection. No issues were reported to me at pickup. Over the next several days, I heard increasing thumping and metallic noises from the front right wheel area, especially at highway speeds. On [XXX], while driving with children in the car, the vehicle made loud metal screeching noises and the steering became impaired—I could not complete a basic turn. I limped the car home at 4 mph. Upon inspection, I found two lug nuts missing and one so loose I could unscrew it by hand. I had the car towed back to South Coast Toyota on April 18. The dealership admitted two lug nuts were missing but failed to apologize or fully document the issue. I was told via text that the only action needed was replacing the missing lug nuts. I received no formal inspection report or confirmation that the vehicle was safe. I paid out of pocket for a third-party inspection at a separate Toyota dealership, which confirmed that the previously recommended sway bar replacement was unnecessary and that my tires and components were in better condition than initially claimed. This was a clear service-related safety failure that could have led to wheel detachment and a serious accident. I drove over 200 miles on freeways with children in the vehicle. The dealership failed to follow basic safety protocols and has not taken responsibility. I am reporting this to NHTSA in the interest of safety and accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
After routine service at South Coast Toyota in Costa Mesa, CA, I unknowingly drove my 2023 Toyota RAV4 Hybrid for over a week with two missing lug nuts and one extremely loose lug nut on the front passenger wheel. The service performed on April 5, 2025, included an oil change, tire rotation, and full inspection. No issues were reported to me at pickup. Over the next several days, I heard increasing thumping and metallic noises from the front right wheel area, especially at highway speeds. On [XXX], while driving with children in the car, the vehicle made loud metal screeching noises and the steering became impaired—I could not complete a basic turn. I limped the car home at 4 mph. Upon inspection, I found two lug nuts missing and one so loose I could unscrew it by hand. I had the car towed back to South Coast Toyota on April 18. The dealership admitted two lug nuts were missing but failed to apologize or fully document the issue. I was told via text that the only action needed was replacing the missing lug nuts. I received no formal inspection report or confirmation that the vehicle was safe. I paid out of pocket for a third-party inspection at a separate Toyota dealership, which confirmed that the previously recommended sway bar replacement was unnecessary and that my tires and components were in better condition than initially claimed. This was a clear service-related safety failure that could have led to wheel detachment and a serious accident. I drove over 200 miles on freeways with children in the vehicle. The dealership failed to follow basic safety protocols and has not taken responsibility. I am reporting this to NHTSA in the interest of safety and accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
After routine service at South Coast Toyota in Costa Mesa, CA, I unknowingly drove my 2023 Toyota RAV4 Hybrid for over a week with two missing lug nuts and one extremely loose lug nut on the front passenger wheel. The service performed on April 5, 2025, included an oil change, tire rotation, and full inspection. No issues were reported to me at pickup. Over the next several days, I heard increasing thumping and metallic noises from the front right wheel area, especially at highway speeds. On [XXX], while driving with children in the car, the vehicle made loud metal screeching noises and the steering became impaired—I could not complete a basic turn. I limped the car home at 4 mph. Upon inspection, I found two lug nuts missing and one so loose I could unscrew it by hand. I had the car towed back to South Coast Toyota on April 18. The dealership admitted two lug nuts were missing but failed to apologize or fully document the issue. I was told via text that the only action needed was replacing the missing lug nuts. I received no formal inspection report or confirmation that the vehicle was safe. I paid out of pocket for a third-party inspection at a separate Toyota dealership, which confirmed that the previously recommended sway bar replacement was unnecessary and that my tires and components were in better condition than initially claimed. This was a clear service-related safety failure that could have led to wheel detachment and a serious accident. I drove over 200 miles on freeways with children in the vehicle. The dealership failed to follow basic safety protocols and has not taken responsibility. I am reporting this to NHTSA in the interest of safety and accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11659811
Recall Date: May 8, 2025
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Was sitting in my car in the rain and all of a sudden the engine cut off. The check engine light came on and the error message on the dashboard said " Engine Power Reduced". If I try to put it in anything but Park, it won't let me. I have never had this issue, or any issue with this car. If I had been driving, this would have run me off the road.
Corrective Action:
Was sitting in my car in the rain and all of a sudden the engine cut off. The check engine light came on and the error message on the dashboard said " Engine Power Reduced". If I try to put it in anything but Park, it won't let me. I have never had this issue, or any issue with this car. If I had been driving, this would have run me off the road.
Additional Notes:
Was sitting in my car in the rain and all of a sudden the engine cut off. The check engine light came on and the error message on the dashboard said " Engine Power Reduced". If I try to put it in anything but Park, it won't let me. I have never had this issue, or any issue with this car. If I had been driving, this would have run me off the road.
Mfg Campaign: 11659158
Recall Date: May 6, 2025
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Was sitting in my car in the rain and all of a sudden the engine cut off. The check engine light came on and the error message on the dashboard said " Engine Power Reduced". If I try to put it in anything but Park, it won't let me. I have never had this issue, or any issue with this car. If I had been driving, this would have run me off the road.
Corrective Action:
Was sitting in my car in the rain and all of a sudden the engine cut off. The check engine light came on and the error message on the dashboard said " Engine Power Reduced". If I try to put it in anything but Park, it won't let me. I have never had this issue, or any issue with this car. If I had been driving, this would have run me off the road.
Additional Notes:
Was sitting in my car in the rain and all of a sudden the engine cut off. The check engine light came on and the error message on the dashboard said " Engine Power Reduced". If I try to put it in anything but Park, it won't let me. I have never had this issue, or any issue with this car. If I had been driving, this would have run me off the road.
Mfg Campaign: 11659158
Recall Date: May 6, 2025
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Was sitting in my car in the rain and all of a sudden the engine cut off. The check engine light came on and the error message on the dashboard said " Engine Power Reduced". If I try to put it in anything but Park, it won't let me. I have never had this issue, or any issue with this car. If I had been driving, this would have run me off the road.
Corrective Action:
Was sitting in my car in the rain and all of a sudden the engine cut off. The check engine light came on and the error message on the dashboard said " Engine Power Reduced". If I try to put it in anything but Park, it won't let me. I have never had this issue, or any issue with this car. If I had been driving, this would have run me off the road.
Additional Notes:
Was sitting in my car in the rain and all of a sudden the engine cut off. The check engine light came on and the error message on the dashboard said " Engine Power Reduced". If I try to put it in anything but Park, it won't let me. I have never had this issue, or any issue with this car. If I had been driving, this would have run me off the road.
Mfg Campaign: 11659158
Recall Date: May 6, 2025
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While raining, noticed smoke coming from under the hood, engine seemed as if it didn’t have any power. Car shut off. While attempting to restart I seen a message in dashboard that said Engine stopped: steering power low. Took a while to get car cranked again after multiple attempts. Message in dashboard disappeared after multiple attempts to restart nor is there a message in remote application health status section.
Corrective Action:
While raining, noticed smoke coming from under the hood, engine seemed as if it didn’t have any power. Car shut off. While attempting to restart I seen a message in dashboard that said Engine stopped: steering power low. Took a while to get car cranked again after multiple attempts. Message in dashboard disappeared after multiple attempts to restart nor is there a message in remote application health status section.
Additional Notes:
While raining, noticed smoke coming from under the hood, engine seemed as if it didn’t have any power. Car shut off. While attempting to restart I seen a message in dashboard that said Engine stopped: steering power low. Took a while to get car cranked again after multiple attempts. Message in dashboard disappeared after multiple attempts to restart nor is there a message in remote application health status section.
Mfg Campaign: 11659025
Recall Date: May 5, 2025
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
While raining, noticed smoke coming from under the hood, engine seemed as if it didn’t have any power. Car shut off. While attempting to restart I seen a message in dashboard that said Engine stopped: steering power low. Took a while to get car cranked again after multiple attempts. Message in dashboard disappeared after multiple attempts to restart nor is there a message in remote application health status section.
Corrective Action:
While raining, noticed smoke coming from under the hood, engine seemed as if it didn’t have any power. Car shut off. While attempting to restart I seen a message in dashboard that said Engine stopped: steering power low. Took a while to get car cranked again after multiple attempts. Message in dashboard disappeared after multiple attempts to restart nor is there a message in remote application health status section.
Additional Notes:
While raining, noticed smoke coming from under the hood, engine seemed as if it didn’t have any power. Car shut off. While attempting to restart I seen a message in dashboard that said Engine stopped: steering power low. Took a while to get car cranked again after multiple attempts. Message in dashboard disappeared after multiple attempts to restart nor is there a message in remote application health status section.
Mfg Campaign: 11659025
Recall Date: May 5, 2025
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While raining, noticed smoke coming from under the hood, engine seemed as if it didn’t have any power. Car shut off. While attempting to restart I seen a message in dashboard that said Engine stopped: steering power low. Took a while to get car cranked again after multiple attempts. Message in dashboard disappeared after multiple attempts to restart nor is there a message in remote application health status section.
Corrective Action:
While raining, noticed smoke coming from under the hood, engine seemed as if it didn’t have any power. Car shut off. While attempting to restart I seen a message in dashboard that said Engine stopped: steering power low. Took a while to get car cranked again after multiple attempts. Message in dashboard disappeared after multiple attempts to restart nor is there a message in remote application health status section.
Additional Notes:
While raining, noticed smoke coming from under the hood, engine seemed as if it didn’t have any power. Car shut off. While attempting to restart I seen a message in dashboard that said Engine stopped: steering power low. Took a while to get car cranked again after multiple attempts. Message in dashboard disappeared after multiple attempts to restart nor is there a message in remote application health status section.
Mfg Campaign: 11659025
Recall Date: May 5, 2025
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
UNKNOWN: It happened during a heavy storm on my 40 miles to work and all the symbols lights suddenly lit up on the dashboard. The car died and the steering wheel got heavy when I tried to pull to the emergency lane. Luckily I was able to pull over, but it almost caused an accident as I was in the middle lane. I tried to start up the car again, but it would crank up, but died instantly and the dash would show "Ignition on" on the top left and "Engine Stopped: Power Steering Low". I called the dealership and talked to the service department and the service advisor think it was the battery, but he told me to try starting it after 5-10 minutes, if not, to call the tow company and tow the car to dealership for further inspection. I let it sit for 10 minutes and was able to start it back up and drove it straight to the nearest Toyota Dealership. While driving to the dealership, the car kept choking/stalling when pressing on the gas after braking. They examined with their scanners and the battery was in good condition and my car has gas (about 3/4 tank full) and they said the scans reported no issues. This is a concerning issue as I could had lost my life or possibly cause major accident and involve other people life.
Corrective Action:
UNKNOWN: It happened during a heavy storm on my 40 miles to work and all the symbols lights suddenly lit up on the dashboard. The car died and the steering wheel got heavy when I tried to pull to the emergency lane. Luckily I was able to pull over, but it almost caused an accident as I was in the middle lane. I tried to start up the car again, but it would crank up, but died instantly and the dash would show "Ignition on" on the top left and "Engine Stopped: Power Steering Low". I called the dealership and talked to the service department and the service advisor think it was the battery, but he told me to try starting it after 5-10 minutes, if not, to call the tow company and tow the car to dealership for further inspection. I let it sit for 10 minutes and was able to start it back up and drove it straight to the nearest Toyota Dealership. While driving to the dealership, the car kept choking/stalling when pressing on the gas after braking. They examined with their scanners and the battery was in good condition and my car has gas (about 3/4 tank full) and they said the scans reported no issues. This is a concerning issue as I could had lost my life or possibly cause major accident and involve other people life.
Additional Notes:
UNKNOWN: It happened during a heavy storm on my 40 miles to work and all the symbols lights suddenly lit up on the dashboard. The car died and the steering wheel got heavy when I tried to pull to the emergency lane. Luckily I was able to pull over, but it almost caused an accident as I was in the middle lane. I tried to start up the car again, but it would crank up, but died instantly and the dash would show "Ignition on" on the top left and "Engine Stopped: Power Steering Low". I called the dealership and talked to the service department and the service advisor think it was the battery, but he told me to try starting it after 5-10 minutes, if not, to call the tow company and tow the car to dealership for further inspection. I let it sit for 10 minutes and was able to start it back up and drove it straight to the nearest Toyota Dealership. While driving to the dealership, the car kept choking/stalling when pressing on the gas after braking. They examined with their scanners and the battery was in good condition and my car has gas (about 3/4 tank full) and they said the scans reported no issues. This is a concerning issue as I could had lost my life or possibly cause major accident and involve other people life.
Mfg Campaign: 11659130
Recall Date: May 5, 2025
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
UNKNOWN: It happened during a heavy storm on my 40 miles to work and all the symbols lights suddenly lit up on the dashboard. The car died and the steering wheel got heavy when I tried to pull to the emergency lane. Luckily I was able to pull over, but it almost caused an accident as I was in the middle lane. I tried to start up the car again, but it would crank up, but died instantly and the dash would show "Ignition on" on the top left and "Engine Stopped: Power Steering Low". I called the dealership and talked to the service department and the service advisor think it was the battery, but he told me to try starting it after 5-10 minutes, if not, to call the tow company and tow the car to dealership for further inspection. I let it sit for 10 minutes and was able to start it back up and drove it straight to the nearest Toyota Dealership. While driving to the dealership, the car kept choking/stalling when pressing on the gas after braking. They examined with their scanners and the battery was in good condition and my car has gas (about 3/4 tank full) and they said the scans reported no issues. This is a concerning issue as I could had lost my life or possibly cause major accident and involve other people life.
Corrective Action:
UNKNOWN: It happened during a heavy storm on my 40 miles to work and all the symbols lights suddenly lit up on the dashboard. The car died and the steering wheel got heavy when I tried to pull to the emergency lane. Luckily I was able to pull over, but it almost caused an accident as I was in the middle lane. I tried to start up the car again, but it would crank up, but died instantly and the dash would show "Ignition on" on the top left and "Engine Stopped: Power Steering Low". I called the dealership and talked to the service department and the service advisor think it was the battery, but he told me to try starting it after 5-10 minutes, if not, to call the tow company and tow the car to dealership for further inspection. I let it sit for 10 minutes and was able to start it back up and drove it straight to the nearest Toyota Dealership. While driving to the dealership, the car kept choking/stalling when pressing on the gas after braking. They examined with their scanners and the battery was in good condition and my car has gas (about 3/4 tank full) and they said the scans reported no issues. This is a concerning issue as I could had lost my life or possibly cause major accident and involve other people life.
Additional Notes:
UNKNOWN: It happened during a heavy storm on my 40 miles to work and all the symbols lights suddenly lit up on the dashboard. The car died and the steering wheel got heavy when I tried to pull to the emergency lane. Luckily I was able to pull over, but it almost caused an accident as I was in the middle lane. I tried to start up the car again, but it would crank up, but died instantly and the dash would show "Ignition on" on the top left and "Engine Stopped: Power Steering Low". I called the dealership and talked to the service department and the service advisor think it was the battery, but he told me to try starting it after 5-10 minutes, if not, to call the tow company and tow the car to dealership for further inspection. I let it sit for 10 minutes and was able to start it back up and drove it straight to the nearest Toyota Dealership. While driving to the dealership, the car kept choking/stalling when pressing on the gas after braking. They examined with their scanners and the battery was in good condition and my car has gas (about 3/4 tank full) and they said the scans reported no issues. This is a concerning issue as I could had lost my life or possibly cause major accident and involve other people life.
Mfg Campaign: 11659130
Recall Date: May 5, 2025
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
It’s pouring rain and my engine stopped and a message popped up saying “engine stopped power steering low”
Corrective Action:
It’s pouring rain and my engine stopped and a message popped up saying “engine stopped power steering low”
Additional Notes:
It’s pouring rain and my engine stopped and a message popped up saying “engine stopped power steering low”
Mfg Campaign: 11658607
Recall Date: May 2, 2025
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
It’s pouring rain and my engine stopped and a message popped up saying “engine stopped power steering low”
Corrective Action:
It’s pouring rain and my engine stopped and a message popped up saying “engine stopped power steering low”
Additional Notes:
It’s pouring rain and my engine stopped and a message popped up saying “engine stopped power steering low”
Mfg Campaign: 11658607
Recall Date: May 2, 2025
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On 2 occasions while driving on a flat straight Interstate Highway using the adaptive cruise control, with no vehicle in front of me, the vehicle has suddenly tried to stop. Pressing the Cancel button for the adaptive cruise control would not shut the system Off. When the accelerator was depressed to attempt to get the car moving forward, it continued to try to stop the vehicle even harder. Pressing the brake pedal also did not disengage the adaptive cruise control. I had to allow the vehicle to creep off the highway, then Shutdown the vehicle and then Restart to resume driving.
Corrective Action:
On 2 occasions while driving on a flat straight Interstate Highway using the adaptive cruise control, with no vehicle in front of me, the vehicle has suddenly tried to stop. Pressing the Cancel button for the adaptive cruise control would not shut the system Off. When the accelerator was depressed to attempt to get the car moving forward, it continued to try to stop the vehicle even harder. Pressing the brake pedal also did not disengage the adaptive cruise control. I had to allow the vehicle to creep off the highway, then Shutdown the vehicle and then Restart to resume driving.
Additional Notes:
On 2 occasions while driving on a flat straight Interstate Highway using the adaptive cruise control, with no vehicle in front of me, the vehicle has suddenly tried to stop. Pressing the Cancel button for the adaptive cruise control would not shut the system Off. When the accelerator was depressed to attempt to get the car moving forward, it continued to try to stop the vehicle even harder. Pressing the brake pedal also did not disengage the adaptive cruise control. I had to allow the vehicle to creep off the highway, then Shutdown the vehicle and then Restart to resume driving.
Mfg Campaign: 11657975
Recall Date: Apr 30, 2025
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On 2 occasions while driving on a flat straight Interstate Highway using the adaptive cruise control, with no vehicle in front of me, the vehicle has suddenly tried to stop. Pressing the Cancel button for the adaptive cruise control would not shut the system Off. When the accelerator was depressed to attempt to get the car moving forward, it continued to try to stop the vehicle even harder. Pressing the brake pedal also did not disengage the adaptive cruise control. I had to allow the vehicle to creep off the highway, then Shutdown the vehicle and then Restart to resume driving.
Corrective Action:
On 2 occasions while driving on a flat straight Interstate Highway using the adaptive cruise control, with no vehicle in front of me, the vehicle has suddenly tried to stop. Pressing the Cancel button for the adaptive cruise control would not shut the system Off. When the accelerator was depressed to attempt to get the car moving forward, it continued to try to stop the vehicle even harder. Pressing the brake pedal also did not disengage the adaptive cruise control. I had to allow the vehicle to creep off the highway, then Shutdown the vehicle and then Restart to resume driving.
Additional Notes:
On 2 occasions while driving on a flat straight Interstate Highway using the adaptive cruise control, with no vehicle in front of me, the vehicle has suddenly tried to stop. Pressing the Cancel button for the adaptive cruise control would not shut the system Off. When the accelerator was depressed to attempt to get the car moving forward, it continued to try to stop the vehicle even harder. Pressing the brake pedal also did not disengage the adaptive cruise control. I had to allow the vehicle to creep off the highway, then Shutdown the vehicle and then Restart to resume driving.
Mfg Campaign: 11657975
Recall Date: Apr 30, 2025
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
My engine shut off (would not turn back on!) and displayed message: “Engine Stopped. Steering Power Low”. I brought it to the dealership the next morning. I was told that the power steering was electric, they could not duplicate the message, and to bring it back if it does it again. I’m concerned because what happens if it occurs again while I’m driving on the interstate?
Corrective Action:
My engine shut off (would not turn back on!) and displayed message: “Engine Stopped. Steering Power Low”. I brought it to the dealership the next morning. I was told that the power steering was electric, they could not duplicate the message, and to bring it back if it does it again. I’m concerned because what happens if it occurs again while I’m driving on the interstate?
Additional Notes:
My engine shut off (would not turn back on!) and displayed message: “Engine Stopped. Steering Power Low”. I brought it to the dealership the next morning. I was told that the power steering was electric, they could not duplicate the message, and to bring it back if it does it again. I’m concerned because what happens if it occurs again while I’m driving on the interstate?
Mfg Campaign: 11657204
Recall Date: Apr 28, 2025
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The multimedia screen powers on and off consistently.
Corrective Action:
The multimedia screen powers on and off consistently.
Additional Notes:
The multimedia screen powers on and off consistently.
Mfg Campaign: 11657041
Recall Date: Apr 27, 2025
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The multimedia screen powers on and off consistently.
Corrective Action:
The multimedia screen powers on and off consistently.
Additional Notes:
The multimedia screen powers on and off consistently.
Mfg Campaign: 11657041
Recall Date: Apr 27, 2025
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was sitting in a drive thru with my car in drive , foot on break and all of a sudden it starts to shake and struggle to stay on . Then it stalls out , engine shuts completely off and my check engine light came on! The error messages on the screen read : Engine stopped , power steering low , precollision system malfunction , and parking brake malfunction. As I tried to restart it , It wouldn’t start back up and stay on at all. After a good 20 min or so , and after being pushed out of the drive thru and my order canceled, my car starts back up as if nothing happened. Had my car checked for codes , and guess what ? NOTHING ! It’s happened to me about 6 times in about a year and two month of owning it ! Nobody can figure out what the problem is . I also have issues randomly with my radio screen . When my phone is hooked up to CarPlay , it will sometimes kick me out and reconnect by itself , the screen completely shutting off and turning back on by itself , there’s times I was listening to pandora and it won’t allow me to click my station and show the song playing , and other issues. Had this happen too many times to count and within the first couple months of owning it , I took it back and they couldn’t figure out the issue. It never happened while they had it .
Corrective Action:
I was sitting in a drive thru with my car in drive , foot on break and all of a sudden it starts to shake and struggle to stay on . Then it stalls out , engine shuts completely off and my check engine light came on! The error messages on the screen read : Engine stopped , power steering low , precollision system malfunction , and parking brake malfunction. As I tried to restart it , It wouldn’t start back up and stay on at all. After a good 20 min or so , and after being pushed out of the drive thru and my order canceled, my car starts back up as if nothing happened. Had my car checked for codes , and guess what ? NOTHING ! It’s happened to me about 6 times in about a year and two month of owning it ! Nobody can figure out what the problem is . I also have issues randomly with my radio screen . When my phone is hooked up to CarPlay , it will sometimes kick me out and reconnect by itself , the screen completely shutting off and turning back on by itself , there’s times I was listening to pandora and it won’t allow me to click my station and show the song playing , and other issues. Had this happen too many times to count and within the first couple months of owning it , I took it back and they couldn’t figure out the issue. It never happened while they had it .
Additional Notes:
I was sitting in a drive thru with my car in drive , foot on break and all of a sudden it starts to shake and struggle to stay on . Then it stalls out , engine shuts completely off and my check engine light came on! The error messages on the screen read : Engine stopped , power steering low , precollision system malfunction , and parking brake malfunction. As I tried to restart it , It wouldn’t start back up and stay on at all. After a good 20 min or so , and after being pushed out of the drive thru and my order canceled, my car starts back up as if nothing happened. Had my car checked for codes , and guess what ? NOTHING ! It’s happened to me about 6 times in about a year and two month of owning it ! Nobody can figure out what the problem is . I also have issues randomly with my radio screen . When my phone is hooked up to CarPlay , it will sometimes kick me out and reconnect by itself , the screen completely shutting off and turning back on by itself , there’s times I was listening to pandora and it won’t allow me to click my station and show the song playing , and other issues. Had this happen too many times to count and within the first couple months of owning it , I took it back and they couldn’t figure out the issue. It never happened while they had it .
Mfg Campaign: 11656674
Recall Date: Apr 25, 2025
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I was sitting in a drive thru with my car in drive , foot on break and all of a sudden it starts to shake and struggle to stay on . Then it stalls out , engine shuts completely off and my check engine light came on! The error messages on the screen read : Engine stopped , power steering low , precollision system malfunction , and parking brake malfunction. As I tried to restart it , It wouldn’t start back up and stay on at all. After a good 20 min or so , and after being pushed out of the drive thru and my order canceled, my car starts back up as if nothing happened. Had my car checked for codes , and guess what ? NOTHING ! It’s happened to me about 6 times in about a year and two month of owning it ! Nobody can figure out what the problem is . I also have issues randomly with my radio screen . When my phone is hooked up to CarPlay , it will sometimes kick me out and reconnect by itself , the screen completely shutting off and turning back on by itself , there’s times I was listening to pandora and it won’t allow me to click my station and show the song playing , and other issues. Had this happen too many times to count and within the first couple months of owning it , I took it back and they couldn’t figure out the issue. It never happened while they had it .
Corrective Action:
I was sitting in a drive thru with my car in drive , foot on break and all of a sudden it starts to shake and struggle to stay on . Then it stalls out , engine shuts completely off and my check engine light came on! The error messages on the screen read : Engine stopped , power steering low , precollision system malfunction , and parking brake malfunction. As I tried to restart it , It wouldn’t start back up and stay on at all. After a good 20 min or so , and after being pushed out of the drive thru and my order canceled, my car starts back up as if nothing happened. Had my car checked for codes , and guess what ? NOTHING ! It’s happened to me about 6 times in about a year and two month of owning it ! Nobody can figure out what the problem is . I also have issues randomly with my radio screen . When my phone is hooked up to CarPlay , it will sometimes kick me out and reconnect by itself , the screen completely shutting off and turning back on by itself , there’s times I was listening to pandora and it won’t allow me to click my station and show the song playing , and other issues. Had this happen too many times to count and within the first couple months of owning it , I took it back and they couldn’t figure out the issue. It never happened while they had it .
Additional Notes:
I was sitting in a drive thru with my car in drive , foot on break and all of a sudden it starts to shake and struggle to stay on . Then it stalls out , engine shuts completely off and my check engine light came on! The error messages on the screen read : Engine stopped , power steering low , precollision system malfunction , and parking brake malfunction. As I tried to restart it , It wouldn’t start back up and stay on at all. After a good 20 min or so , and after being pushed out of the drive thru and my order canceled, my car starts back up as if nothing happened. Had my car checked for codes , and guess what ? NOTHING ! It’s happened to me about 6 times in about a year and two month of owning it ! Nobody can figure out what the problem is . I also have issues randomly with my radio screen . When my phone is hooked up to CarPlay , it will sometimes kick me out and reconnect by itself , the screen completely shutting off and turning back on by itself , there’s times I was listening to pandora and it won’t allow me to click my station and show the song playing , and other issues. Had this happen too many times to count and within the first couple months of owning it , I took it back and they couldn’t figure out the issue. It never happened while they had it .
Mfg Campaign: 11656674
Recall Date: Apr 25, 2025
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I drive through heavy rain for about 20 miles and I got to my mom’s house, put the car in park for about 5 minutes, when I get back in the car the car shut off when I put it in drive and was smoking. Now it will not crank up.
Corrective Action:
I drive through heavy rain for about 20 miles and I got to my mom’s house, put the car in park for about 5 minutes, when I get back in the car the car shut off when I put it in drive and was smoking. Now it will not crank up.
Additional Notes:
I drive through heavy rain for about 20 miles and I got to my mom’s house, put the car in park for about 5 minutes, when I get back in the car the car shut off when I put it in drive and was smoking. Now it will not crank up.
Mfg Campaign: 11656842
Recall Date: Apr 25, 2025
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
I was sitting in a drive trough getting breakfast, I go to pull off and my car cuts off. Couldn’t get it to restart. Had to push it out of the way. Power steering low. Granted this cat is just 2 years old. It’s done this before last year after having it one full year same thing. Luckily after letting it sit for 20-30 minutes it started and I got it to Toyota. Low power steering shouldn’t cut an engine off. If anything just be hard to drive. These new cars need to be tweaked. If Toyota can’t fix this they will not get any more business from me.
Corrective Action:
I was sitting in a drive trough getting breakfast, I go to pull off and my car cuts off. Couldn’t get it to restart. Had to push it out of the way. Power steering low. Granted this cat is just 2 years old. It’s done this before last year after having it one full year same thing. Luckily after letting it sit for 20-30 minutes it started and I got it to Toyota. Low power steering shouldn’t cut an engine off. If anything just be hard to drive. These new cars need to be tweaked. If Toyota can’t fix this they will not get any more business from me.
Additional Notes:
I was sitting in a drive trough getting breakfast, I go to pull off and my car cuts off. Couldn’t get it to restart. Had to push it out of the way. Power steering low. Granted this cat is just 2 years old. It’s done this before last year after having it one full year same thing. Luckily after letting it sit for 20-30 minutes it started and I got it to Toyota. Low power steering shouldn’t cut an engine off. If anything just be hard to drive. These new cars need to be tweaked. If Toyota can’t fix this they will not get any more business from me.
Mfg Campaign: 11656496
Recall Date: Apr 24, 2025
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Valencia, CA • 36 yrs
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