Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota, Inc. (GST) is recalling certain 2023 Toyota RAV4 vehicles equipped with 17" black alloy accessory wheels. During installation of the alloy wheels, the tire valve stem may have been improperly installed or damaged. In addition, the load carrying capacity label may state the incorrect weight. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23R1
Recall Date: Jul 11, 2023
Consumer Complaints
163 ComplaintsToyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Yesterday I drove an hour in the rain for the first time in my brand new 2023 rav4. I pulled into a parking lot, put it in park and all of the sudden my car starting stuttering/jerking/jolting the whole car, the rpm's were fluttering up and down between 2-3, the car engine turned on and off and car felt very weird. Check engine light and yellow explanation symbol came on with message " Engine stopped steering power low" and turned car off. Then I turned it back on and it was doing the same thing jolting me forward with the same message and also the message "Not Ready to drive" and shut the whole car back off. I could barely make it out of the drive thru to park it out of the way in a spot to wait for a tow truck. It wouldn't drive. I had to get it towed to dealership and of course when it got there it was acting normal. I got it brand new 3 weeks ago. The dealership had it for just over a day and said nothing was wrong and no codes were showing that anything happened. I am extremely concerned since something did happen! This seems dangerous especially since the codes did not record. I told them I had a trip to go on up north and there was rain/snow anticipated and they said they would be okay sending their family off in this car since everything with the car says it’s fine
Corrective Action:
Yesterday I drove an hour in the rain for the first time in my brand new 2023 rav4. I pulled into a parking lot, put it in park and all of the sudden my car starting stuttering/jerking/jolting the whole car, the rpm's were fluttering up and down between 2-3, the car engine turned on and off and car felt very weird. Check engine light and yellow explanation symbol came on with message " Engine stopped steering power low" and turned car off. Then I turned it back on and it was doing the same thing jolting me forward with the same message and also the message "Not Ready to drive" and shut the whole car back off. I could barely make it out of the drive thru to park it out of the way in a spot to wait for a tow truck. It wouldn't drive. I had to get it towed to dealership and of course when it got there it was acting normal. I got it brand new 3 weeks ago. The dealership had it for just over a day and said nothing was wrong and no codes were showing that anything happened. I am extremely concerned since something did happen! This seems dangerous especially since the codes did not record. I told them I had a trip to go on up north and there was rain/snow anticipated and they said they would be okay sending their family off in this car since everything with the car says it’s fine
Additional Notes:
Yesterday I drove an hour in the rain for the first time in my brand new 2023 rav4. I pulled into a parking lot, put it in park and all of the sudden my car starting stuttering/jerking/jolting the whole car, the rpm's were fluttering up and down between 2-3, the car engine turned on and off and car felt very weird. Check engine light and yellow explanation symbol came on with message " Engine stopped steering power low" and turned car off. Then I turned it back on and it was doing the same thing jolting me forward with the same message and also the message "Not Ready to drive" and shut the whole car back off. I could barely make it out of the drive thru to park it out of the way in a spot to wait for a tow truck. It wouldn't drive. I had to get it towed to dealership and of course when it got there it was acting normal. I got it brand new 3 weeks ago. The dealership had it for just over a day and said nothing was wrong and no codes were showing that anything happened. I am extremely concerned since something did happen! This seems dangerous especially since the codes did not record. I told them I had a trip to go on up north and there was rain/snow anticipated and they said they would be okay sending their family off in this car since everything with the car says it’s fine
Mfg Campaign: 11499456
Recall Date: Dec 29, 2022
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Yesterday I drove an hour in the rain for the first time in my brand new 2023 rav4. I pulled into a parking lot, put it in park and all of the sudden my car starting stuttering/jerking/jolting the whole car, the rpm's were fluttering up and down between 2-3, the car engine turned on and off and car felt very weird. Check engine light and yellow explanation symbol came on with message " Engine stopped steering power low" and turned car off. Then I turned it back on and it was doing the same thing jolting me forward with the same message and also the message "Not Ready to drive" and shut the whole car back off. I could barely make it out of the drive thru to park it out of the way in a spot to wait for a tow truck. It wouldn't drive. I had to get it towed to dealership and of course when it got there it was acting normal. I got it brand new 3 weeks ago. The dealership had it for just over a day and said nothing was wrong and no codes were showing that anything happened. I am extremely concerned since something did happen! This seems dangerous especially since the codes did not record. I told them I had a trip to go on up north and there was rain/snow anticipated and they said they would be okay sending their family off in this car since everything with the car says it’s fine
Corrective Action:
Yesterday I drove an hour in the rain for the first time in my brand new 2023 rav4. I pulled into a parking lot, put it in park and all of the sudden my car starting stuttering/jerking/jolting the whole car, the rpm's were fluttering up and down between 2-3, the car engine turned on and off and car felt very weird. Check engine light and yellow explanation symbol came on with message " Engine stopped steering power low" and turned car off. Then I turned it back on and it was doing the same thing jolting me forward with the same message and also the message "Not Ready to drive" and shut the whole car back off. I could barely make it out of the drive thru to park it out of the way in a spot to wait for a tow truck. It wouldn't drive. I had to get it towed to dealership and of course when it got there it was acting normal. I got it brand new 3 weeks ago. The dealership had it for just over a day and said nothing was wrong and no codes were showing that anything happened. I am extremely concerned since something did happen! This seems dangerous especially since the codes did not record. I told them I had a trip to go on up north and there was rain/snow anticipated and they said they would be okay sending their family off in this car since everything with the car says it’s fine
Additional Notes:
Yesterday I drove an hour in the rain for the first time in my brand new 2023 rav4. I pulled into a parking lot, put it in park and all of the sudden my car starting stuttering/jerking/jolting the whole car, the rpm's were fluttering up and down between 2-3, the car engine turned on and off and car felt very weird. Check engine light and yellow explanation symbol came on with message " Engine stopped steering power low" and turned car off. Then I turned it back on and it was doing the same thing jolting me forward with the same message and also the message "Not Ready to drive" and shut the whole car back off. I could barely make it out of the drive thru to park it out of the way in a spot to wait for a tow truck. It wouldn't drive. I had to get it towed to dealership and of course when it got there it was acting normal. I got it brand new 3 weeks ago. The dealership had it for just over a day and said nothing was wrong and no codes were showing that anything happened. I am extremely concerned since something did happen! This seems dangerous especially since the codes did not record. I told them I had a trip to go on up north and there was rain/snow anticipated and they said they would be okay sending their family off in this car since everything with the car says it’s fine
Mfg Campaign: 11499456
Recall Date: Dec 29, 2022
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
Yesterday I drove an hour in the rain for the first time in my brand new 2023 rav4. I pulled into a parking lot, put it in park and all of the sudden my car starting stuttering/jerking/jolting the whole car, the rpm's were fluttering up and down between 2-3, the car engine turned on and off and car felt very weird. Check engine light and yellow explanation symbol came on with message " Engine stopped steering power low" and turned car off. Then I turned it back on and it was doing the same thing jolting me forward with the same message and also the message "Not Ready to drive" and shut the whole car back off. I could barely make it out of the drive thru to park it out of the way in a spot to wait for a tow truck. It wouldn't drive. I had to get it towed to dealership and of course when it got there it was acting normal. I got it brand new 3 weeks ago. The dealership had it for just over a day and said nothing was wrong and no codes were showing that anything happened. I am extremely concerned since something did happen! This seems dangerous especially since the codes did not record. I told them I had a trip to go on up north and there was rain/snow anticipated and they said they would be okay sending their family off in this car since everything with the car says it’s fine
Corrective Action:
Yesterday I drove an hour in the rain for the first time in my brand new 2023 rav4. I pulled into a parking lot, put it in park and all of the sudden my car starting stuttering/jerking/jolting the whole car, the rpm's were fluttering up and down between 2-3, the car engine turned on and off and car felt very weird. Check engine light and yellow explanation symbol came on with message " Engine stopped steering power low" and turned car off. Then I turned it back on and it was doing the same thing jolting me forward with the same message and also the message "Not Ready to drive" and shut the whole car back off. I could barely make it out of the drive thru to park it out of the way in a spot to wait for a tow truck. It wouldn't drive. I had to get it towed to dealership and of course when it got there it was acting normal. I got it brand new 3 weeks ago. The dealership had it for just over a day and said nothing was wrong and no codes were showing that anything happened. I am extremely concerned since something did happen! This seems dangerous especially since the codes did not record. I told them I had a trip to go on up north and there was rain/snow anticipated and they said they would be okay sending their family off in this car since everything with the car says it’s fine
Additional Notes:
Yesterday I drove an hour in the rain for the first time in my brand new 2023 rav4. I pulled into a parking lot, put it in park and all of the sudden my car starting stuttering/jerking/jolting the whole car, the rpm's were fluttering up and down between 2-3, the car engine turned on and off and car felt very weird. Check engine light and yellow explanation symbol came on with message " Engine stopped steering power low" and turned car off. Then I turned it back on and it was doing the same thing jolting me forward with the same message and also the message "Not Ready to drive" and shut the whole car back off. I could barely make it out of the drive thru to park it out of the way in a spot to wait for a tow truck. It wouldn't drive. I had to get it towed to dealership and of course when it got there it was acting normal. I got it brand new 3 weeks ago. The dealership had it for just over a day and said nothing was wrong and no codes were showing that anything happened. I am extremely concerned since something did happen! This seems dangerous especially since the codes did not record. I told them I had a trip to go on up north and there was rain/snow anticipated and they said they would be okay sending their family off in this car since everything with the car says it’s fine
Mfg Campaign: 11499456
Recall Date: Dec 29, 2022
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