Complaints & Recalls
Consumer Complaints
26 ComplaintsToyota Motor Corporation
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2023 Toyota Sequoia. The contact stated that while attempting to utilize the controls on the side of the driver’s seat, there was a crack in the hard plastic, and in the process, the contact sustained a minor cut on the left hand. The contact stated that medical treatment was not needed. No warning lights were illuminated. The contact also stated that the same crack had appeared on the front passenger’s seat. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
Corrective Action:
The contact owns a 2023 Toyota Sequoia. The contact stated that while attempting to utilize the controls on the side of the driver’s seat, there was a crack in the hard plastic, and in the process, the contact sustained a minor cut on the left hand. The contact stated that medical treatment was not needed. No warning lights were illuminated. The contact also stated that the same crack had appeared on the front passenger’s seat. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
Additional Notes:
The contact owns a 2023 Toyota Sequoia. The contact stated that while attempting to utilize the controls on the side of the driver’s seat, there was a crack in the hard plastic, and in the process, the contact sustained a minor cut on the left hand. The contact stated that medical treatment was not needed. No warning lights were illuminated. The contact also stated that the same crack had appeared on the front passenger’s seat. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
Mfg Campaign: 11663232
Recall Date: May 27, 2025
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Able to lock car while keys are in the front cup holders. Have to close rear hatch manually. Dash button, key fob button and door button do not work. Others have been complaining about this on the internet. Driver side door has to be forced to roll up. Pull button to roll up. Goes up and then opens back up about two thirds of the way.
Corrective Action:
Able to lock car while keys are in the front cup holders. Have to close rear hatch manually. Dash button, key fob button and door button do not work. Others have been complaining about this on the internet. Driver side door has to be forced to roll up. Pull button to roll up. Goes up and then opens back up about two thirds of the way.
Additional Notes:
Able to lock car while keys are in the front cup holders. Have to close rear hatch manually. Dash button, key fob button and door button do not work. Others have been complaining about this on the internet. Driver side door has to be forced to roll up. Pull button to roll up. Goes up and then opens back up about two thirds of the way.
Mfg Campaign: 11654667
Recall Date: Apr 15, 2025
Toyota Motor Corporation
Defect Description:
VISIBILITY:REARVIEW MIRRORS/DEVICES
Potential Consequences:
The rearview mirror in my 2023 Toyota Sequoia is a digital camera-based system rather than a traditional reflective mirror. The issue is that the camera used for this system has a low resolution and performs poorly in low-light conditions, making it difficult to see clearly at night. This creates a significant safety risk, as rear visibility is crucial when driving at night, especially when changing lanes, reversing, or maneuvering in areas with limited lighting. Toyota has since introduced an improved, higher-resolution version of this camera in newer models such as the Toyota Tacoma, which provides significantly better night visibility. However, despite acknowledging the issue and investigating potential solutions, Toyota has stated that the newer, higher-quality camera is “not compatible” with the Sequoia and therefore cannot be retrofitted to address the problem. This issue has been raised with Toyota, and their investigation confirmed the problem. However, they have not provided a solution or corrective action for existing Sequoia owners. The problem is consistent and has been observed repeatedly in nighttime driving conditions. The vehicle has not displayed any warning messages or error indicators related to the rearview camera system. Given the importance of rear visibility for safe driving, the poor performance of the current system presents a potential hazard to drivers and other road users. A malfunctioning or inadequate rearview camera system increases the risk of accidents, particularly in low-light situations where the driver is relying on it for visibility. I request that this issue be reviewed and addressed to ensure that affected vehicles are equipped with safe and functional rearview systems.
Corrective Action:
The rearview mirror in my 2023 Toyota Sequoia is a digital camera-based system rather than a traditional reflective mirror. The issue is that the camera used for this system has a low resolution and performs poorly in low-light conditions, making it difficult to see clearly at night. This creates a significant safety risk, as rear visibility is crucial when driving at night, especially when changing lanes, reversing, or maneuvering in areas with limited lighting. Toyota has since introduced an improved, higher-resolution version of this camera in newer models such as the Toyota Tacoma, which provides significantly better night visibility. However, despite acknowledging the issue and investigating potential solutions, Toyota has stated that the newer, higher-quality camera is “not compatible” with the Sequoia and therefore cannot be retrofitted to address the problem. This issue has been raised with Toyota, and their investigation confirmed the problem. However, they have not provided a solution or corrective action for existing Sequoia owners. The problem is consistent and has been observed repeatedly in nighttime driving conditions. The vehicle has not displayed any warning messages or error indicators related to the rearview camera system. Given the importance of rear visibility for safe driving, the poor performance of the current system presents a potential hazard to drivers and other road users. A malfunctioning or inadequate rearview camera system increases the risk of accidents, particularly in low-light situations where the driver is relying on it for visibility. I request that this issue be reviewed and addressed to ensure that affected vehicles are equipped with safe and functional rearview systems.
Additional Notes:
The rearview mirror in my 2023 Toyota Sequoia is a digital camera-based system rather than a traditional reflective mirror. The issue is that the camera used for this system has a low resolution and performs poorly in low-light conditions, making it difficult to see clearly at night. This creates a significant safety risk, as rear visibility is crucial when driving at night, especially when changing lanes, reversing, or maneuvering in areas with limited lighting. Toyota has since introduced an improved, higher-resolution version of this camera in newer models such as the Toyota Tacoma, which provides significantly better night visibility. However, despite acknowledging the issue and investigating potential solutions, Toyota has stated that the newer, higher-quality camera is “not compatible” with the Sequoia and therefore cannot be retrofitted to address the problem. This issue has been raised with Toyota, and their investigation confirmed the problem. However, they have not provided a solution or corrective action for existing Sequoia owners. The problem is consistent and has been observed repeatedly in nighttime driving conditions. The vehicle has not displayed any warning messages or error indicators related to the rearview camera system. Given the importance of rear visibility for safe driving, the poor performance of the current system presents a potential hazard to drivers and other road users. A malfunctioning or inadequate rearview camera system increases the risk of accidents, particularly in low-light situations where the driver is relying on it for visibility. I request that this issue be reviewed and addressed to ensure that affected vehicles are equipped with safe and functional rearview systems.
Mfg Campaign: 11646451
Recall Date: Mar 5, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
please refer to NHTSA issue 11624149. Toyota has dismissed my complaints about the trailer brake controller and has (twice now) closed the complaint I have filed with them regarding the issue I am having with the trailer brake controller. Even though I have been able to reproduce the CPU programming issue with the trailer brake controller with a Toyota Service Technician, Toyota corporate has decided to not move forward with any remedies and has dismissed my concerns. The improper programing on the trailer brake controller in this vehicle is a serious safety issue that should be recalled before an accident occurs and someone is killed.
Corrective Action:
please refer to NHTSA issue 11624149. Toyota has dismissed my complaints about the trailer brake controller and has (twice now) closed the complaint I have filed with them regarding the issue I am having with the trailer brake controller. Even though I have been able to reproduce the CPU programming issue with the trailer brake controller with a Toyota Service Technician, Toyota corporate has decided to not move forward with any remedies and has dismissed my concerns. The improper programing on the trailer brake controller in this vehicle is a serious safety issue that should be recalled before an accident occurs and someone is killed.
Additional Notes:
please refer to NHTSA issue 11624149. Toyota has dismissed my complaints about the trailer brake controller and has (twice now) closed the complaint I have filed with them regarding the issue I am having with the trailer brake controller. Even though I have been able to reproduce the CPU programming issue with the trailer brake controller with a Toyota Service Technician, Toyota corporate has decided to not move forward with any remedies and has dismissed my concerns. The improper programing on the trailer brake controller in this vehicle is a serious safety issue that should be recalled before an accident occurs and someone is killed.
Mfg Campaign: 11627591
Recall Date: Nov 26, 2024
Toyota Motor Corporation
Defect Description:
Chest Clip, Buckle, Harness
Potential Consequences:
I purchased my daughter's Nava in 2022 because of the extended rear-facing, the ability to fly with it, and its overall composition. My husband and I were driving today and we noticed my daughter kept getting out of her seat. Once we got home, on further investigation, we determined the issue to be a faulty, self-ratcheting system. My daughter is [XXX] in [XXX]. There should be no reason the straps are becoming loose. [XXX] we weren't in an accident on the freeway. I sent an email along with a video to the warranty department and I'm waiting to hear back. I am extremely frustrated as this car seat cost over $550 to purchase brand new With a two-year warranty. After doing further investigation, this seems to be an ongoing problem with the Nuna Rava. This is unacceptable and their faulty product has put my child's safety and life at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I purchased my daughter's Nava in 2022 because of the extended rear-facing, the ability to fly with it, and its overall composition. My husband and I were driving today and we noticed my daughter kept getting out of her seat. Once we got home, on further investigation, we determined the issue to be a faulty, self-ratcheting system. My daughter is [XXX] in [XXX]. There should be no reason the straps are becoming loose. [XXX] we weren't in an accident on the freeway. I sent an email along with a video to the warranty department and I'm waiting to hear back. I am extremely frustrated as this car seat cost over $550 to purchase brand new With a two-year warranty. After doing further investigation, this seems to be an ongoing problem with the Nuna Rava. This is unacceptable and their faulty product has put my child's safety and life at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I purchased my daughter's Nava in 2022 because of the extended rear-facing, the ability to fly with it, and its overall composition. My husband and I were driving today and we noticed my daughter kept getting out of her seat. Once we got home, on further investigation, we determined the issue to be a faulty, self-ratcheting system. My daughter is [XXX] in [XXX]. There should be no reason the straps are becoming loose. [XXX] we weren't in an accident on the freeway. I sent an email along with a video to the warranty department and I'm waiting to hear back. I am extremely frustrated as this car seat cost over $550 to purchase brand new With a two-year warranty. After doing further investigation, this seems to be an ongoing problem with the Nuna Rava. This is unacceptable and their faulty product has put my child's safety and life at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11627109
Recall Date: Nov 24, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ECU in my Sequoia is incorrectly programmed when towing a trailer. I have a 6,000# dual axle electric brake travel trailer that I use my Sequoia to tow with. I set up the trailer specifications in the vehicle computer per the Toyota owner's manual and set the trailer gain per the Toyota owner's manual. The problem I experience is when the gain is set this way the trailer brakes lock-up under moderate braking. To remedy the trailer brakes locking up, I reduce the gain. The problem is, in order to stop the trailer brakes from locking up under moderate to heavy braking, I have to reduce the gain to the point the trailer brakes are effectively not operating. I have already brought the vehicle and trailer to a Toyota dealership, and they were able to reproduce the issue I am experiencing with the brakes. However, Toyota has closed my case with no remedy. I never experienced this issue with the previous vehicle (a 2015 Toyota Tundra) I used to tow this same travel trailer with. I believe the ECU is incorrectly programmed causing a different voltage output being provided to the trailer when 1) the brake pedal is depressed; vs. 2) when the trailer brake controller slider is operated (to set trailer gain).
Corrective Action:
The ECU in my Sequoia is incorrectly programmed when towing a trailer. I have a 6,000# dual axle electric brake travel trailer that I use my Sequoia to tow with. I set up the trailer specifications in the vehicle computer per the Toyota owner's manual and set the trailer gain per the Toyota owner's manual. The problem I experience is when the gain is set this way the trailer brakes lock-up under moderate braking. To remedy the trailer brakes locking up, I reduce the gain. The problem is, in order to stop the trailer brakes from locking up under moderate to heavy braking, I have to reduce the gain to the point the trailer brakes are effectively not operating. I have already brought the vehicle and trailer to a Toyota dealership, and they were able to reproduce the issue I am experiencing with the brakes. However, Toyota has closed my case with no remedy. I never experienced this issue with the previous vehicle (a 2015 Toyota Tundra) I used to tow this same travel trailer with. I believe the ECU is incorrectly programmed causing a different voltage output being provided to the trailer when 1) the brake pedal is depressed; vs. 2) when the trailer brake controller slider is operated (to set trailer gain).
Additional Notes:
The ECU in my Sequoia is incorrectly programmed when towing a trailer. I have a 6,000# dual axle electric brake travel trailer that I use my Sequoia to tow with. I set up the trailer specifications in the vehicle computer per the Toyota owner's manual and set the trailer gain per the Toyota owner's manual. The problem I experience is when the gain is set this way the trailer brakes lock-up under moderate braking. To remedy the trailer brakes locking up, I reduce the gain. The problem is, in order to stop the trailer brakes from locking up under moderate to heavy braking, I have to reduce the gain to the point the trailer brakes are effectively not operating. I have already brought the vehicle and trailer to a Toyota dealership, and they were able to reproduce the issue I am experiencing with the brakes. However, Toyota has closed my case with no remedy. I never experienced this issue with the previous vehicle (a 2015 Toyota Tundra) I used to tow this same travel trailer with. I believe the ECU is incorrectly programmed causing a different voltage output being provided to the trailer when 1) the brake pedal is depressed; vs. 2) when the trailer brake controller slider is operated (to set trailer gain).
Mfg Campaign: 11624149
Recall Date: Nov 8, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle comes with factory installed trailer towing equipment. 1. When a trailer is hooked up and headlights are turned on no signal is sent through the seven blade connector to turn on the running lights on the trailer. 2. When the trailer is connected no signal is sent through the seven blade connector to activate the electric brakes on the trailer. Because of these defects I was unable to tow my trailer. I have connected the vehicle to three different trailers and experienced the same issue. I have taken the vehicle to authorized dealer twice and they deny the problem.
Corrective Action:
Vehicle comes with factory installed trailer towing equipment. 1. When a trailer is hooked up and headlights are turned on no signal is sent through the seven blade connector to turn on the running lights on the trailer. 2. When the trailer is connected no signal is sent through the seven blade connector to activate the electric brakes on the trailer. Because of these defects I was unable to tow my trailer. I have connected the vehicle to three different trailers and experienced the same issue. I have taken the vehicle to authorized dealer twice and they deny the problem.
Additional Notes:
Vehicle comes with factory installed trailer towing equipment. 1. When a trailer is hooked up and headlights are turned on no signal is sent through the seven blade connector to turn on the running lights on the trailer. 2. When the trailer is connected no signal is sent through the seven blade connector to activate the electric brakes on the trailer. Because of these defects I was unable to tow my trailer. I have connected the vehicle to three different trailers and experienced the same issue. I have taken the vehicle to authorized dealer twice and they deny the problem.
Mfg Campaign: 11619504
Recall Date: Oct 12, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The pinch sensor of tailgate prevents the tailgate from closing.
Corrective Action:
The pinch sensor of tailgate prevents the tailgate from closing.
Additional Notes:
The pinch sensor of tailgate prevents the tailgate from closing.
Mfg Campaign: 11612622
Recall Date: Sep 4, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
T-SB-0043-24. In this safety bulletin it is noted that front brakes squeak. Loudly I might state. Happens always in the morning when backing out of covered garage. The bulletin says to verify then replace. Can get no help from Dealership or from Toyota USA. Very annoying and do not know about danger.
Corrective Action:
T-SB-0043-24. In this safety bulletin it is noted that front brakes squeak. Loudly I might state. Happens always in the morning when backing out of covered garage. The bulletin says to verify then replace. Can get no help from Dealership or from Toyota USA. Very annoying and do not know about danger.
Additional Notes:
T-SB-0043-24. In this safety bulletin it is noted that front brakes squeak. Loudly I might state. Happens always in the morning when backing out of covered garage. The bulletin says to verify then replace. Can get no help from Dealership or from Toyota USA. Very annoying and do not know about danger.
Mfg Campaign: 11609415
Recall Date: Aug 19, 2024
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Upon purchasing my 2023 Toyota Sequoia, I noticed that the rear hitch cover had a tendency to come loose while driving and eventually fall off. I promptly addressed this issue with the dealership, and they replaced it with a new one. However, the problem persisted, and the replacement cover also failed after just a few days. This occurred when the vehicle had been driven for approximately 2,000 miles. The hitch cover continues to fall off.
Corrective Action:
Upon purchasing my 2023 Toyota Sequoia, I noticed that the rear hitch cover had a tendency to come loose while driving and eventually fall off. I promptly addressed this issue with the dealership, and they replaced it with a new one. However, the problem persisted, and the replacement cover also failed after just a few days. This occurred when the vehicle had been driven for approximately 2,000 miles. The hitch cover continues to fall off.
Additional Notes:
Upon purchasing my 2023 Toyota Sequoia, I noticed that the rear hitch cover had a tendency to come loose while driving and eventually fall off. I promptly addressed this issue with the dealership, and they replaced it with a new one. However, the problem persisted, and the replacement cover also failed after just a few days. This occurred when the vehicle had been driven for approximately 2,000 miles. The hitch cover continues to fall off.
Mfg Campaign: 11605406
Recall Date: Jul 30, 2024
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Twice now, when I attempt to refill the fuel tank, with the truck off, the tank "burps" out about 8 to 10 ounces of gas which spills on me, the left side fender and left side tire. When I put my ear to the filler neck, I can hear the fuel pump running (with the truck OFF). I sent the dealer a video off the noise I hear at the filler neck. Also the discoloration on my new Michelin ten ply tires. Went to dealer, Master Mechanic had no idea. He also didn't know where the battery was in the truck to perform the open recall. Service manager said he would start a TAS report with Toyota and let me know. I month went by and I heard from no one. I sent the service mgr two texts, no reply to either, I called the service writer and he said he would get back to me....I'm still waiting. I called Toyota Help line today. They said they would call the dealer. I while later, the service mgr called me and had no excuse for ignoring me. He wants to keep the truck of six months to duplicate the video I sent him. He doesn't have a Sequioa loaner and he said even if he did, I could NOT tow with it since its against their policy. I tow ever day with the truck. Being a retired Professional Engineer, I think there is a software issue telling the fuel pump to run to purge the charcoal canister every few months. I'm must be hitting that frequency when I refill. It would be nice to talk to a Toyota Engineer, or maybe they want to wait for it to burst into flames.
Corrective Action:
Twice now, when I attempt to refill the fuel tank, with the truck off, the tank "burps" out about 8 to 10 ounces of gas which spills on me, the left side fender and left side tire. When I put my ear to the filler neck, I can hear the fuel pump running (with the truck OFF). I sent the dealer a video off the noise I hear at the filler neck. Also the discoloration on my new Michelin ten ply tires. Went to dealer, Master Mechanic had no idea. He also didn't know where the battery was in the truck to perform the open recall. Service manager said he would start a TAS report with Toyota and let me know. I month went by and I heard from no one. I sent the service mgr two texts, no reply to either, I called the service writer and he said he would get back to me....I'm still waiting. I called Toyota Help line today. They said they would call the dealer. I while later, the service mgr called me and had no excuse for ignoring me. He wants to keep the truck of six months to duplicate the video I sent him. He doesn't have a Sequioa loaner and he said even if he did, I could NOT tow with it since its against their policy. I tow ever day with the truck. Being a retired Professional Engineer, I think there is a software issue telling the fuel pump to run to purge the charcoal canister every few months. I'm must be hitting that frequency when I refill. It would be nice to talk to a Toyota Engineer, or maybe they want to wait for it to burst into flames.
Additional Notes:
Twice now, when I attempt to refill the fuel tank, with the truck off, the tank "burps" out about 8 to 10 ounces of gas which spills on me, the left side fender and left side tire. When I put my ear to the filler neck, I can hear the fuel pump running (with the truck OFF). I sent the dealer a video off the noise I hear at the filler neck. Also the discoloration on my new Michelin ten ply tires. Went to dealer, Master Mechanic had no idea. He also didn't know where the battery was in the truck to perform the open recall. Service manager said he would start a TAS report with Toyota and let me know. I month went by and I heard from no one. I sent the service mgr two texts, no reply to either, I called the service writer and he said he would get back to me....I'm still waiting. I called Toyota Help line today. They said they would call the dealer. I while later, the service mgr called me and had no excuse for ignoring me. He wants to keep the truck of six months to duplicate the video I sent him. He doesn't have a Sequioa loaner and he said even if he did, I could NOT tow with it since its against their policy. I tow ever day with the truck. Being a retired Professional Engineer, I think there is a software issue telling the fuel pump to run to purge the charcoal canister every few months. I'm must be hitting that frequency when I refill. It would be nice to talk to a Toyota Engineer, or maybe they want to wait for it to burst into flames.
Mfg Campaign: 11590117
Recall Date: May 22, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My wife returned home and exited the car leaving her key inside the car. She went to open the backdoor to get our infant son out and the car had locked itself. She had to call me at work so that I could unlock the car with the app.
Corrective Action:
My wife returned home and exited the car leaving her key inside the car. She went to open the backdoor to get our infant son out and the car had locked itself. She had to call me at work so that I could unlock the car with the app.
Additional Notes:
My wife returned home and exited the car leaving her key inside the car. She went to open the backdoor to get our infant son out and the car had locked itself. She had to call me at work so that I could unlock the car with the app.
Mfg Campaign: 11587549
Recall Date: May 7, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My wife returned home and exited the car leaving her key inside the car. She went to open the backdoor to get our infant son out and the car had locked itself. She had to call me at work so that I could unlock the car with the app.
Corrective Action:
My wife returned home and exited the car leaving her key inside the car. She went to open the backdoor to get our infant son out and the car had locked itself. She had to call me at work so that I could unlock the car with the app.
Additional Notes:
My wife returned home and exited the car leaving her key inside the car. She went to open the backdoor to get our infant son out and the car had locked itself. She had to call me at work so that I could unlock the car with the app.
Mfg Campaign: 11587549
Recall Date: May 7, 2024
Toyota Motor Corporation
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The Lane Tracing Assist (LTA) fails to properly deactivate when a trailer is equipped. The owners manual specifically states this should occur, the dash indicates that LTA is OFF but the indicator remains and the system provides steering inputs. When towing a trailer any abrupt movements can induce oversteer or trailer sway leading to loss of control, the LTA may perform abrupt movements. I have notified but received no response, so far no accident has occurred. The warning and indicator lamps are not in sync and don't align with the true system status. Details are from when I first noticed this system issue. I'm providing snippets from the manual showing the expected behavior, and the indicators. I also have included a screenshot of a video I made that shows the trailer detection, warning that LTA is OFF and the LTA indicator remaining ON.
Corrective Action:
The Lane Tracing Assist (LTA) fails to properly deactivate when a trailer is equipped. The owners manual specifically states this should occur, the dash indicates that LTA is OFF but the indicator remains and the system provides steering inputs. When towing a trailer any abrupt movements can induce oversteer or trailer sway leading to loss of control, the LTA may perform abrupt movements. I have notified but received no response, so far no accident has occurred. The warning and indicator lamps are not in sync and don't align with the true system status. Details are from when I first noticed this system issue. I'm providing snippets from the manual showing the expected behavior, and the indicators. I also have included a screenshot of a video I made that shows the trailer detection, warning that LTA is OFF and the LTA indicator remaining ON.
Additional Notes:
The Lane Tracing Assist (LTA) fails to properly deactivate when a trailer is equipped. The owners manual specifically states this should occur, the dash indicates that LTA is OFF but the indicator remains and the system provides steering inputs. When towing a trailer any abrupt movements can induce oversteer or trailer sway leading to loss of control, the LTA may perform abrupt movements. I have notified but received no response, so far no accident has occurred. The warning and indicator lamps are not in sync and don't align with the true system status. Details are from when I first noticed this system issue. I'm providing snippets from the manual showing the expected behavior, and the indicators. I also have included a screenshot of a video I made that shows the trailer detection, warning that LTA is OFF and the LTA indicator remaining ON.
Mfg Campaign: 11573539
Recall Date: Feb 23, 2024
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle vibrates above 45mph. Took it to dealership and they did not fix the issue. Lane departure warning had to be disabled as it is mistaken for an actual lane departure. Vehicle posses a risk to operator and other drivers on the roadway. Toyota corporate notified but disregarded claim as dealership advised they were unable to replicate.
Corrective Action:
Vehicle vibrates above 45mph. Took it to dealership and they did not fix the issue. Lane departure warning had to be disabled as it is mistaken for an actual lane departure. Vehicle posses a risk to operator and other drivers on the roadway. Toyota corporate notified but disregarded claim as dealership advised they were unable to replicate.
Additional Notes:
Vehicle vibrates above 45mph. Took it to dealership and they did not fix the issue. Lane departure warning had to be disabled as it is mistaken for an actual lane departure. Vehicle posses a risk to operator and other drivers on the roadway. Toyota corporate notified but disregarded claim as dealership advised they were unable to replicate.
Mfg Campaign: 11569139
Recall Date: Jan 31, 2024
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
Vehicle vibrates above 45mph. Took it to dealership and they did not fix the issue. Lane departure warning had to be disabled as it is mistaken for an actual lane departure. Vehicle posses a risk to operator and other drivers on the roadway. Toyota corporate notified but disregarded claim as dealership advised they were unable to replicate.
Corrective Action:
Vehicle vibrates above 45mph. Took it to dealership and they did not fix the issue. Lane departure warning had to be disabled as it is mistaken for an actual lane departure. Vehicle posses a risk to operator and other drivers on the roadway. Toyota corporate notified but disregarded claim as dealership advised they were unable to replicate.
Additional Notes:
Vehicle vibrates above 45mph. Took it to dealership and they did not fix the issue. Lane departure warning had to be disabled as it is mistaken for an actual lane departure. Vehicle posses a risk to operator and other drivers on the roadway. Toyota corporate notified but disregarded claim as dealership advised they were unable to replicate.
Mfg Campaign: 11569139
Recall Date: Jan 31, 2024
Toyota Motor Corporation
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Vehicle vibrates above 45mph. Took it to dealership and they did not fix the issue. Lane departure warning had to be disabled as it is mistaken for an actual lane departure. Vehicle posses a risk to operator and other drivers on the roadway. Toyota corporate notified but disregarded claim as dealership advised they were unable to replicate.
Corrective Action:
Vehicle vibrates above 45mph. Took it to dealership and they did not fix the issue. Lane departure warning had to be disabled as it is mistaken for an actual lane departure. Vehicle posses a risk to operator and other drivers on the roadway. Toyota corporate notified but disregarded claim as dealership advised they were unable to replicate.
Additional Notes:
Vehicle vibrates above 45mph. Took it to dealership and they did not fix the issue. Lane departure warning had to be disabled as it is mistaken for an actual lane departure. Vehicle posses a risk to operator and other drivers on the roadway. Toyota corporate notified but disregarded claim as dealership advised they were unable to replicate.
Mfg Campaign: 11569139
Recall Date: Jan 31, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear plastic hitch cover piece flew off at interstate speed endangering other drivers on the road
Corrective Action:
Rear plastic hitch cover piece flew off at interstate speed endangering other drivers on the road
Additional Notes:
Rear plastic hitch cover piece flew off at interstate speed endangering other drivers on the road
Mfg Campaign: 11563784
Recall Date: Jan 5, 2024
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Rear plastic hitch cover piece flew off at interstate speed endangering other drivers on the road
Corrective Action:
Rear plastic hitch cover piece flew off at interstate speed endangering other drivers on the road
Additional Notes:
Rear plastic hitch cover piece flew off at interstate speed endangering other drivers on the road
Mfg Campaign: 11563784
Recall Date: Jan 5, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
A water leak was identified in the front left pillar from the support handle. It was sent in to Olympia Toyota who believed that body work was needed. The vehicle was then transferred to Titus Toyota in Tacoma. The assessment in Tacoma was very different than that in Olympia, and the vehicle was sent in to repair without first making contact with the owner. The assumption is that water is leaking in through a defect in the roof railing system. Multiple alerts have deployed: air bag warning, pre-collision system warning, lighting warning. The extent of the water leak has not been identified, and has likely compromised these systems including the electrical system. Toyota USA also has a class action law-suit regarding their RAV-4's, where there are consistent leaks due to the roof-rails, and this vehicle has a similar (but as yet unproven) design. I have attempted to contact Toyota USA and they have not replied.
Corrective Action:
A water leak was identified in the front left pillar from the support handle. It was sent in to Olympia Toyota who believed that body work was needed. The vehicle was then transferred to Titus Toyota in Tacoma. The assessment in Tacoma was very different than that in Olympia, and the vehicle was sent in to repair without first making contact with the owner. The assumption is that water is leaking in through a defect in the roof railing system. Multiple alerts have deployed: air bag warning, pre-collision system warning, lighting warning. The extent of the water leak has not been identified, and has likely compromised these systems including the electrical system. Toyota USA also has a class action law-suit regarding their RAV-4's, where there are consistent leaks due to the roof-rails, and this vehicle has a similar (but as yet unproven) design. I have attempted to contact Toyota USA and they have not replied.
Additional Notes:
A water leak was identified in the front left pillar from the support handle. It was sent in to Olympia Toyota who believed that body work was needed. The vehicle was then transferred to Titus Toyota in Tacoma. The assessment in Tacoma was very different than that in Olympia, and the vehicle was sent in to repair without first making contact with the owner. The assumption is that water is leaking in through a defect in the roof railing system. Multiple alerts have deployed: air bag warning, pre-collision system warning, lighting warning. The extent of the water leak has not been identified, and has likely compromised these systems including the electrical system. Toyota USA also has a class action law-suit regarding their RAV-4's, where there are consistent leaks due to the roof-rails, and this vehicle has a similar (but as yet unproven) design. I have attempted to contact Toyota USA and they have not replied.
Mfg Campaign: 11561183
Recall Date: Dec 20, 2023
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Valencia, CA • 36 yrs
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