Complaints & Recalls
Consumer Complaints
27 ComplaintsToyota Motor Corporation
Defect Description:
STRUCTURE:BODY:BUMPERS
Potential Consequences:
The tow hitch cover came off at an unknown destination on the road. It was there when I left home and missing when I reached my destination that was about an hour away. This included some in-town and some highway driving. This occurred less than one month after I purchased the vehicle and I friend prompted me to submit this report, as they heard this is a common occurrence on the ‘23s and ‘24s and this is definitely a safety hazard, especially traveling at high rates of speed on the interstate, highway, and especially the toll roads I use that have speed limits of 75+ miles. (Texas). The dealership was not helpful, and it’s not something I want to file an insurance claim on to possibly increase the monthly premium.
Corrective Action:
The tow hitch cover came off at an unknown destination on the road. It was there when I left home and missing when I reached my destination that was about an hour away. This included some in-town and some highway driving. This occurred less than one month after I purchased the vehicle and I friend prompted me to submit this report, as they heard this is a common occurrence on the ‘23s and ‘24s and this is definitely a safety hazard, especially traveling at high rates of speed on the interstate, highway, and especially the toll roads I use that have speed limits of 75+ miles. (Texas). The dealership was not helpful, and it’s not something I want to file an insurance claim on to possibly increase the monthly premium.
Additional Notes:
The tow hitch cover came off at an unknown destination on the road. It was there when I left home and missing when I reached my destination that was about an hour away. This included some in-town and some highway driving. This occurred less than one month after I purchased the vehicle and I friend prompted me to submit this report, as they heard this is a common occurrence on the ‘23s and ‘24s and this is definitely a safety hazard, especially traveling at high rates of speed on the interstate, highway, and especially the toll roads I use that have speed limits of 75+ miles. (Texas). The dealership was not helpful, and it’s not something I want to file an insurance claim on to possibly increase the monthly premium.
Mfg Campaign: 11602268
Recall Date: Jul 15, 2024
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The bumper cover that covers the hitch and is removable has fallen off of my car three times on the highway. I have only had the car for about four months and it is brand new. The first incident was when i had about 1500 miles on the vehicle, the second at 3200 miles, and now at 4800 miles. This is an obvious design flaw and a hazard to other drivers as it could hit them and cause an accident. I have had to order this part twice.
Corrective Action:
The bumper cover that covers the hitch and is removable has fallen off of my car three times on the highway. I have only had the car for about four months and it is brand new. The first incident was when i had about 1500 miles on the vehicle, the second at 3200 miles, and now at 4800 miles. This is an obvious design flaw and a hazard to other drivers as it could hit them and cause an accident. I have had to order this part twice.
Additional Notes:
The bumper cover that covers the hitch and is removable has fallen off of my car three times on the highway. I have only had the car for about four months and it is brand new. The first incident was when i had about 1500 miles on the vehicle, the second at 3200 miles, and now at 4800 miles. This is an obvious design flaw and a hazard to other drivers as it could hit them and cause an accident. I have had to order this part twice.
Mfg Campaign: 11598228
Recall Date: Jul 2, 2024
Toyota Motor Corporation
Defect Description:
TIRES
Potential Consequences:
Today, while driving on the freeway, the REAR Driver side Falken Wild Peak tire completely shredded nearly causing an accident (see attached photos). My husband-- was driving the vehicle and was able to pull to the side of the freeway and call for Emergency Services. The Sequoia did not hit any object while on the freeway. Also, the Toyota vehicle monitoring system (on both the vehicle and Toyota APP) did not alert for any low tire issues. Our 2024 Toyota Sequoia Limited 4W Off Road was purchased brand NEW from the --less than 2 months ago. At that time, the odometer was less than 10 miles. Not only did the complete blow out of this tire nearly cause an accident, but its incredible to believe that this could happen on a brand new tire with roughly 2700 miles. My husband was stranded in extreme heat at 110 degrees on an incredibly dangerous section of the freeway. We were forced to have the vehicle placed on a flat bed and taken to the nearest tire shop (see photo). The -- Tire shop is quoting us $319.00 to replace the tire and offering us a warranty policy on all 4 tires in case this happens again. This will cost $649.80 in total (see photo). This does not include the price of the towing services. We are frustrated that we just purchased this vehicle 2 months ago, and are already having to pay $649.80 on a BRAND NEW tire and additional warranty policies through another company. We have seen that there are 2 recalls on different sizes of the Falken WIldpeak A/T3W tire. I don’t see why this tire (FALKEN WILDPEAK AT3W SIZE 265/60/R20) could not also have a defect. We are asking that someone contact us about this matter. We don’t believe that we should have to pay to replace this tire and pay for outside warranties on a brand new 2024 Toyota Sequoia. We also have the entire tire with the rim in our garage (see photo). Discount Tires did not find any other puncture or damage to the outside of the tire. All of the damage is on the sidewall of the tire (see photo).
Corrective Action:
Today, while driving on the freeway, the REAR Driver side Falken Wild Peak tire completely shredded nearly causing an accident (see attached photos). My husband-- was driving the vehicle and was able to pull to the side of the freeway and call for Emergency Services. The Sequoia did not hit any object while on the freeway. Also, the Toyota vehicle monitoring system (on both the vehicle and Toyota APP) did not alert for any low tire issues. Our 2024 Toyota Sequoia Limited 4W Off Road was purchased brand NEW from the --less than 2 months ago. At that time, the odometer was less than 10 miles. Not only did the complete blow out of this tire nearly cause an accident, but its incredible to believe that this could happen on a brand new tire with roughly 2700 miles. My husband was stranded in extreme heat at 110 degrees on an incredibly dangerous section of the freeway. We were forced to have the vehicle placed on a flat bed and taken to the nearest tire shop (see photo). The -- Tire shop is quoting us $319.00 to replace the tire and offering us a warranty policy on all 4 tires in case this happens again. This will cost $649.80 in total (see photo). This does not include the price of the towing services. We are frustrated that we just purchased this vehicle 2 months ago, and are already having to pay $649.80 on a BRAND NEW tire and additional warranty policies through another company. We have seen that there are 2 recalls on different sizes of the Falken WIldpeak A/T3W tire. I don’t see why this tire (FALKEN WILDPEAK AT3W SIZE 265/60/R20) could not also have a defect. We are asking that someone contact us about this matter. We don’t believe that we should have to pay to replace this tire and pay for outside warranties on a brand new 2024 Toyota Sequoia. We also have the entire tire with the rim in our garage (see photo). Discount Tires did not find any other puncture or damage to the outside of the tire. All of the damage is on the sidewall of the tire (see photo).
Additional Notes:
Today, while driving on the freeway, the REAR Driver side Falken Wild Peak tire completely shredded nearly causing an accident (see attached photos). My husband-- was driving the vehicle and was able to pull to the side of the freeway and call for Emergency Services. The Sequoia did not hit any object while on the freeway. Also, the Toyota vehicle monitoring system (on both the vehicle and Toyota APP) did not alert for any low tire issues. Our 2024 Toyota Sequoia Limited 4W Off Road was purchased brand NEW from the --less than 2 months ago. At that time, the odometer was less than 10 miles. Not only did the complete blow out of this tire nearly cause an accident, but its incredible to believe that this could happen on a brand new tire with roughly 2700 miles. My husband was stranded in extreme heat at 110 degrees on an incredibly dangerous section of the freeway. We were forced to have the vehicle placed on a flat bed and taken to the nearest tire shop (see photo). The -- Tire shop is quoting us $319.00 to replace the tire and offering us a warranty policy on all 4 tires in case this happens again. This will cost $649.80 in total (see photo). This does not include the price of the towing services. We are frustrated that we just purchased this vehicle 2 months ago, and are already having to pay $649.80 on a BRAND NEW tire and additional warranty policies through another company. We have seen that there are 2 recalls on different sizes of the Falken WIldpeak A/T3W tire. I don’t see why this tire (FALKEN WILDPEAK AT3W SIZE 265/60/R20) could not also have a defect. We are asking that someone contact us about this matter. We don’t believe that we should have to pay to replace this tire and pay for outside warranties on a brand new 2024 Toyota Sequoia. We also have the entire tire with the rim in our garage (see photo). Discount Tires did not find any other puncture or damage to the outside of the tire. All of the damage is on the sidewall of the tire (see photo).
Mfg Campaign: 11594605
Recall Date: Jun 16, 2024
Toyota Motor Corporation
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
Today, while driving on the freeway, the REAR Driver side Falken Wild Peak tire completely shredded nearly causing an accident (see attached photos). My husband-- was driving the vehicle and was able to pull to the side of the freeway and call for Emergency Services. The Sequoia did not hit any object while on the freeway. Also, the Toyota vehicle monitoring system (on both the vehicle and Toyota APP) did not alert for any low tire issues. Our 2024 Toyota Sequoia Limited 4W Off Road was purchased brand NEW from the --less than 2 months ago. At that time, the odometer was less than 10 miles. Not only did the complete blow out of this tire nearly cause an accident, but its incredible to believe that this could happen on a brand new tire with roughly 2700 miles. My husband was stranded in extreme heat at 110 degrees on an incredibly dangerous section of the freeway. We were forced to have the vehicle placed on a flat bed and taken to the nearest tire shop (see photo). The -- Tire shop is quoting us $319.00 to replace the tire and offering us a warranty policy on all 4 tires in case this happens again. This will cost $649.80 in total (see photo). This does not include the price of the towing services. We are frustrated that we just purchased this vehicle 2 months ago, and are already having to pay $649.80 on a BRAND NEW tire and additional warranty policies through another company. We have seen that there are 2 recalls on different sizes of the Falken WIldpeak A/T3W tire. I don’t see why this tire (FALKEN WILDPEAK AT3W SIZE 265/60/R20) could not also have a defect. We are asking that someone contact us about this matter. We don’t believe that we should have to pay to replace this tire and pay for outside warranties on a brand new 2024 Toyota Sequoia. We also have the entire tire with the rim in our garage (see photo). Discount Tires did not find any other puncture or damage to the outside of the tire. All of the damage is on the sidewall of the tire (see photo).
Corrective Action:
Today, while driving on the freeway, the REAR Driver side Falken Wild Peak tire completely shredded nearly causing an accident (see attached photos). My husband-- was driving the vehicle and was able to pull to the side of the freeway and call for Emergency Services. The Sequoia did not hit any object while on the freeway. Also, the Toyota vehicle monitoring system (on both the vehicle and Toyota APP) did not alert for any low tire issues. Our 2024 Toyota Sequoia Limited 4W Off Road was purchased brand NEW from the --less than 2 months ago. At that time, the odometer was less than 10 miles. Not only did the complete blow out of this tire nearly cause an accident, but its incredible to believe that this could happen on a brand new tire with roughly 2700 miles. My husband was stranded in extreme heat at 110 degrees on an incredibly dangerous section of the freeway. We were forced to have the vehicle placed on a flat bed and taken to the nearest tire shop (see photo). The -- Tire shop is quoting us $319.00 to replace the tire and offering us a warranty policy on all 4 tires in case this happens again. This will cost $649.80 in total (see photo). This does not include the price of the towing services. We are frustrated that we just purchased this vehicle 2 months ago, and are already having to pay $649.80 on a BRAND NEW tire and additional warranty policies through another company. We have seen that there are 2 recalls on different sizes of the Falken WIldpeak A/T3W tire. I don’t see why this tire (FALKEN WILDPEAK AT3W SIZE 265/60/R20) could not also have a defect. We are asking that someone contact us about this matter. We don’t believe that we should have to pay to replace this tire and pay for outside warranties on a brand new 2024 Toyota Sequoia. We also have the entire tire with the rim in our garage (see photo). Discount Tires did not find any other puncture or damage to the outside of the tire. All of the damage is on the sidewall of the tire (see photo).
Additional Notes:
Today, while driving on the freeway, the REAR Driver side Falken Wild Peak tire completely shredded nearly causing an accident (see attached photos). My husband-- was driving the vehicle and was able to pull to the side of the freeway and call for Emergency Services. The Sequoia did not hit any object while on the freeway. Also, the Toyota vehicle monitoring system (on both the vehicle and Toyota APP) did not alert for any low tire issues. Our 2024 Toyota Sequoia Limited 4W Off Road was purchased brand NEW from the --less than 2 months ago. At that time, the odometer was less than 10 miles. Not only did the complete blow out of this tire nearly cause an accident, but its incredible to believe that this could happen on a brand new tire with roughly 2700 miles. My husband was stranded in extreme heat at 110 degrees on an incredibly dangerous section of the freeway. We were forced to have the vehicle placed on a flat bed and taken to the nearest tire shop (see photo). The -- Tire shop is quoting us $319.00 to replace the tire and offering us a warranty policy on all 4 tires in case this happens again. This will cost $649.80 in total (see photo). This does not include the price of the towing services. We are frustrated that we just purchased this vehicle 2 months ago, and are already having to pay $649.80 on a BRAND NEW tire and additional warranty policies through another company. We have seen that there are 2 recalls on different sizes of the Falken WIldpeak A/T3W tire. I don’t see why this tire (FALKEN WILDPEAK AT3W SIZE 265/60/R20) could not also have a defect. We are asking that someone contact us about this matter. We don’t believe that we should have to pay to replace this tire and pay for outside warranties on a brand new 2024 Toyota Sequoia. We also have the entire tire with the rim in our garage (see photo). Discount Tires did not find any other puncture or damage to the outside of the tire. All of the damage is on the sidewall of the tire (see photo).
Mfg Campaign: 11594605
Recall Date: Jun 16, 2024
Toyota Motor Corporation
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2024 Toyota Sequoia. The contact stated while driving 25–45 MPH, the trailer hitch cover detached from the vehicle. The contact was able to retrieve the cover on the road and noticed that it was damaged. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,600.
Corrective Action:
The contact owns a 2024 Toyota Sequoia. The contact stated while driving 25–45 MPH, the trailer hitch cover detached from the vehicle. The contact was able to retrieve the cover on the road and noticed that it was damaged. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,600.
Additional Notes:
The contact owns a 2024 Toyota Sequoia. The contact stated while driving 25–45 MPH, the trailer hitch cover detached from the vehicle. The contact was able to retrieve the cover on the road and noticed that it was damaged. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,600.
Mfg Campaign: 11591202
Recall Date: May 29, 2024
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The contact owns a 2024 Toyota Sequoia. The contact stated that while driving at 45 MPH, the cover on the rear bumper that covers the trailer hitch flew off the vehicle. Due to the failure, other motorist were forced to swerve around the cover to avoid contact with the road obstruction. The contact called a dealer(Toyota of Southern Maryland) where they order the part to repair the vehicle. The manufacturer was also notified of the failure and the contact was referred to the NHTSA Hotline for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 3,000.
Corrective Action:
The contact owns a 2024 Toyota Sequoia. The contact stated that while driving at 45 MPH, the cover on the rear bumper that covers the trailer hitch flew off the vehicle. Due to the failure, other motorist were forced to swerve around the cover to avoid contact with the road obstruction. The contact called a dealer(Toyota of Southern Maryland) where they order the part to repair the vehicle. The manufacturer was also notified of the failure and the contact was referred to the NHTSA Hotline for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 3,000.
Additional Notes:
The contact owns a 2024 Toyota Sequoia. The contact stated that while driving at 45 MPH, the cover on the rear bumper that covers the trailer hitch flew off the vehicle. Due to the failure, other motorist were forced to swerve around the cover to avoid contact with the road obstruction. The contact called a dealer(Toyota of Southern Maryland) where they order the part to repair the vehicle. The manufacturer was also notified of the failure and the contact was referred to the NHTSA Hotline for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 3,000.
Mfg Campaign: 11587240
Recall Date: May 6, 2024
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY:BUMPERS
Potential Consequences:
The contact owns a 2024 Toyota Sequoia. The contact stated that while driving at 45 MPH, the cover on the rear bumper that covers the trailer hitch flew off the vehicle. Due to the failure, other motorist were forced to swerve around the cover to avoid contact with the road obstruction. The contact called a dealer(Toyota of Southern Maryland) where they order the part to repair the vehicle. The manufacturer was also notified of the failure and the contact was referred to the NHTSA Hotline for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 3,000.
Corrective Action:
The contact owns a 2024 Toyota Sequoia. The contact stated that while driving at 45 MPH, the cover on the rear bumper that covers the trailer hitch flew off the vehicle. Due to the failure, other motorist were forced to swerve around the cover to avoid contact with the road obstruction. The contact called a dealer(Toyota of Southern Maryland) where they order the part to repair the vehicle. The manufacturer was also notified of the failure and the contact was referred to the NHTSA Hotline for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 3,000.
Additional Notes:
The contact owns a 2024 Toyota Sequoia. The contact stated that while driving at 45 MPH, the cover on the rear bumper that covers the trailer hitch flew off the vehicle. Due to the failure, other motorist were forced to swerve around the cover to avoid contact with the road obstruction. The contact called a dealer(Toyota of Southern Maryland) where they order the part to repair the vehicle. The manufacturer was also notified of the failure and the contact was referred to the NHTSA Hotline for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 3,000.
Mfg Campaign: 11587240
Recall Date: May 6, 2024
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