Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain 2012-2018 AMS Genesis wheelchair vans, built on a Toyota Sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 25, 2019
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2014-2019 Toyota Sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 4, 2019
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2016 Toyota Sienna minivans manufactured January 4, 2010, to August 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: G04
Recall Date: Nov 29, 2016
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Toyota Sienna vehicles manufactured February 15, 2016, to February 19, 2016. In the affected vehicles, incorrect front seat belt height adjusters may have been installed. During a crash, this incorrect height adjuster may contact the B-pillar and tear or separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: G0H
Recall Date: Apr 7, 2016
Consumer Complaints
97 ComplaintsToyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DASH LIGHTS AND GAUGES ALL GO OUT AND HEAD LAMPS GO DIM. TOOK IT TO DEALER WHO COULD NOT DO ANYTHING AS THE PROBLEM WAS NOT HAPPENING AT THAT TIME. STARTED WITH ABOUT 8500 MILES ON CAR AND I WOULD SAY IT HAPPENS ABOUT TWICE A WEEK OR MORE.
Corrective Action:
DASH LIGHTS AND GAUGES ALL GO OUT AND HEAD LAMPS GO DIM. TOOK IT TO DEALER WHO COULD NOT DO ANYTHING AS THE PROBLEM WAS NOT HAPPENING AT THAT TIME. STARTED WITH ABOUT 8500 MILES ON CAR AND I WOULD SAY IT HAPPENS ABOUT TWICE A WEEK OR MORE.
Additional Notes:
DASH LIGHTS AND GAUGES ALL GO OUT AND HEAD LAMPS GO DIM. TOOK IT TO DEALER WHO COULD NOT DO ANYTHING AS THE PROBLEM WAS NOT HAPPENING AT THAT TIME. STARTED WITH ABOUT 8500 MILES ON CAR AND I WOULD SAY IT HAPPENS ABOUT TWICE A WEEK OR MORE.
Mfg Campaign: 10944480
Recall Date: Jan 12, 2017
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 02/09/17 *BF THE CONSUMER STATED HE/SHE EXPERIENCED AN ISSUE WITH THE DOOR OPENING/CLOSING. UPDATED 03/01/17.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 02/09/17 *BF THE CONSUMER STATED HE/SHE EXPERIENCED AN ISSUE WITH THE DOOR OPENING/CLOSING. UPDATED 03/01/17.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 02/09/17 *BF THE CONSUMER STATED HE/SHE EXPERIENCED AN ISSUE WITH THE DOOR OPENING/CLOSING. UPDATED 03/01/17.*JB
Mfg Campaign: 10944134
Recall Date: Jan 10, 2017
Toyota Motor Corporation
Defect Description:
STRUCTURE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 02/09/17 *BF THE CONSUMER STATED HE/SHE EXPERIENCED AN ISSUE WITH THE DOOR OPENING/CLOSING. UPDATED 03/01/17.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 02/09/17 *BF THE CONSUMER STATED HE/SHE EXPERIENCED AN ISSUE WITH THE DOOR OPENING/CLOSING. UPDATED 03/01/17.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 02/09/17 *BF THE CONSUMER STATED HE/SHE EXPERIENCED AN ISSUE WITH THE DOOR OPENING/CLOSING. UPDATED 03/01/17.*JB
Mfg Campaign: 10944134
Recall Date: Jan 10, 2017
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS A MODIFIED HANDICAPPED VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS A MODIFIED HANDICAPPED VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS A MODIFIED HANDICAPPED VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 10943943
Recall Date: Jan 9, 2017
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
IN COLD TEMPERATURES, THIS VEHICLE MODEL (ACCORDING TO THE DEALER) DOES NOT SHIFT INTO OVERDRIVE RIGHT AWAY WHEN DRIVING FROM A COLD-START. THIS CAUSING A MOMENTARY ACCELERATION WHEN BRAKING AND PRESENTS AN UNEXPECTED SAFETY ISSUE. I HAVE FOUND THIS ISSUE POSTED ON SEVERAL CAR FORUMS AND IT APPEARS TO AFFECT MORE THAN JUST THE 2016 MODEL SIENNA, BUT DOES NOT TRIGGER A FAULT OF ANY KIND. *TR
Corrective Action:
IN COLD TEMPERATURES, THIS VEHICLE MODEL (ACCORDING TO THE DEALER) DOES NOT SHIFT INTO OVERDRIVE RIGHT AWAY WHEN DRIVING FROM A COLD-START. THIS CAUSING A MOMENTARY ACCELERATION WHEN BRAKING AND PRESENTS AN UNEXPECTED SAFETY ISSUE. I HAVE FOUND THIS ISSUE POSTED ON SEVERAL CAR FORUMS AND IT APPEARS TO AFFECT MORE THAN JUST THE 2016 MODEL SIENNA, BUT DOES NOT TRIGGER A FAULT OF ANY KIND. *TR
Additional Notes:
IN COLD TEMPERATURES, THIS VEHICLE MODEL (ACCORDING TO THE DEALER) DOES NOT SHIFT INTO OVERDRIVE RIGHT AWAY WHEN DRIVING FROM A COLD-START. THIS CAUSING A MOMENTARY ACCELERATION WHEN BRAKING AND PRESENTS AN UNEXPECTED SAFETY ISSUE. I HAVE FOUND THIS ISSUE POSTED ON SEVERAL CAR FORUMS AND IT APPEARS TO AFFECT MORE THAN JUST THE 2016 MODEL SIENNA, BUT DOES NOT TRIGGER A FAULT OF ANY KIND. *TR
Mfg Campaign: 10939478
Recall Date: Jan 3, 2017
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
IN COLD TEMPERATURES, THIS VEHICLE MODEL (ACCORDING TO THE DEALER) DOES NOT SHIFT INTO OVERDRIVE RIGHT AWAY WHEN DRIVING FROM A COLD-START. THIS CAUSING A MOMENTARY ACCELERATION WHEN BRAKING AND PRESENTS AN UNEXPECTED SAFETY ISSUE. I HAVE FOUND THIS ISSUE POSTED ON SEVERAL CAR FORUMS AND IT APPEARS TO AFFECT MORE THAN JUST THE 2016 MODEL SIENNA, BUT DOES NOT TRIGGER A FAULT OF ANY KIND. *TR
Corrective Action:
IN COLD TEMPERATURES, THIS VEHICLE MODEL (ACCORDING TO THE DEALER) DOES NOT SHIFT INTO OVERDRIVE RIGHT AWAY WHEN DRIVING FROM A COLD-START. THIS CAUSING A MOMENTARY ACCELERATION WHEN BRAKING AND PRESENTS AN UNEXPECTED SAFETY ISSUE. I HAVE FOUND THIS ISSUE POSTED ON SEVERAL CAR FORUMS AND IT APPEARS TO AFFECT MORE THAN JUST THE 2016 MODEL SIENNA, BUT DOES NOT TRIGGER A FAULT OF ANY KIND. *TR
Additional Notes:
IN COLD TEMPERATURES, THIS VEHICLE MODEL (ACCORDING TO THE DEALER) DOES NOT SHIFT INTO OVERDRIVE RIGHT AWAY WHEN DRIVING FROM A COLD-START. THIS CAUSING A MOMENTARY ACCELERATION WHEN BRAKING AND PRESENTS AN UNEXPECTED SAFETY ISSUE. I HAVE FOUND THIS ISSUE POSTED ON SEVERAL CAR FORUMS AND IT APPEARS TO AFFECT MORE THAN JUST THE 2016 MODEL SIENNA, BUT DOES NOT TRIGGER A FAULT OF ANY KIND. *TR
Mfg Campaign: 10939478
Recall Date: Jan 3, 2017
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
IN COLD TEMPERATURES, THIS VEHICLE MODEL (ACCORDING TO THE DEALER) DOES NOT SHIFT INTO OVERDRIVE RIGHT AWAY WHEN DRIVING FROM A COLD-START. THIS CAUSING A MOMENTARY ACCELERATION WHEN BRAKING AND PRESENTS AN UNEXPECTED SAFETY ISSUE. I HAVE FOUND THIS ISSUE POSTED ON SEVERAL CAR FORUMS AND IT APPEARS TO AFFECT MORE THAN JUST THE 2016 MODEL SIENNA, BUT DOES NOT TRIGGER A FAULT OF ANY KIND. *TR
Corrective Action:
IN COLD TEMPERATURES, THIS VEHICLE MODEL (ACCORDING TO THE DEALER) DOES NOT SHIFT INTO OVERDRIVE RIGHT AWAY WHEN DRIVING FROM A COLD-START. THIS CAUSING A MOMENTARY ACCELERATION WHEN BRAKING AND PRESENTS AN UNEXPECTED SAFETY ISSUE. I HAVE FOUND THIS ISSUE POSTED ON SEVERAL CAR FORUMS AND IT APPEARS TO AFFECT MORE THAN JUST THE 2016 MODEL SIENNA, BUT DOES NOT TRIGGER A FAULT OF ANY KIND. *TR
Additional Notes:
IN COLD TEMPERATURES, THIS VEHICLE MODEL (ACCORDING TO THE DEALER) DOES NOT SHIFT INTO OVERDRIVE RIGHT AWAY WHEN DRIVING FROM A COLD-START. THIS CAUSING A MOMENTARY ACCELERATION WHEN BRAKING AND PRESENTS AN UNEXPECTED SAFETY ISSUE. I HAVE FOUND THIS ISSUE POSTED ON SEVERAL CAR FORUMS AND IT APPEARS TO AFFECT MORE THAN JUST THE 2016 MODEL SIENNA, BUT DOES NOT TRIGGER A FAULT OF ANY KIND. *TR
Mfg Campaign: 10939478
Recall Date: Jan 3, 2017
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THIS NEW TOYOTA SIENNA 2016 WAS DELIVERED WITH A DEFECTIVE FRONT WINDSHIELD WITH DISTORTION AT THE CENTER BOTTOM. IT CAUSES THE ROAD MARKINGS TO BECOME WAVY AND DISTORTED, AND IS DANGEROUSLY DISTRACTING ESPECIALLY AT NIGHT OR IN LOW LIGHT SITUATIONS. THE DEALER WAS IMMEDIATELY NOTIFIED, AND CHECKED OTHER SIENNAS ON THE LOT, ALL OF WHICH HAVE THE SAME DEFECT. THE DEALER DIRECTED US TO TOYOTA, AND TOYOTA FAILED TO RESPOND AND DID NOT CORRECT THE ISSUE.SINCE IT IS APPARENTLY A VEHICLE WIDE DEFECT, IT SEEMS A RECALL WOULD BE REQUIRED TO ADDRESS THE ISSUE.
Corrective Action:
THIS NEW TOYOTA SIENNA 2016 WAS DELIVERED WITH A DEFECTIVE FRONT WINDSHIELD WITH DISTORTION AT THE CENTER BOTTOM. IT CAUSES THE ROAD MARKINGS TO BECOME WAVY AND DISTORTED, AND IS DANGEROUSLY DISTRACTING ESPECIALLY AT NIGHT OR IN LOW LIGHT SITUATIONS. THE DEALER WAS IMMEDIATELY NOTIFIED, AND CHECKED OTHER SIENNAS ON THE LOT, ALL OF WHICH HAVE THE SAME DEFECT. THE DEALER DIRECTED US TO TOYOTA, AND TOYOTA FAILED TO RESPOND AND DID NOT CORRECT THE ISSUE.SINCE IT IS APPARENTLY A VEHICLE WIDE DEFECT, IT SEEMS A RECALL WOULD BE REQUIRED TO ADDRESS THE ISSUE.
Additional Notes:
THIS NEW TOYOTA SIENNA 2016 WAS DELIVERED WITH A DEFECTIVE FRONT WINDSHIELD WITH DISTORTION AT THE CENTER BOTTOM. IT CAUSES THE ROAD MARKINGS TO BECOME WAVY AND DISTORTED, AND IS DANGEROUSLY DISTRACTING ESPECIALLY AT NIGHT OR IN LOW LIGHT SITUATIONS. THE DEALER WAS IMMEDIATELY NOTIFIED, AND CHECKED OTHER SIENNAS ON THE LOT, ALL OF WHICH HAVE THE SAME DEFECT. THE DEALER DIRECTED US TO TOYOTA, AND TOYOTA FAILED TO RESPOND AND DID NOT CORRECT THE ISSUE.SINCE IT IS APPARENTLY A VEHICLE WIDE DEFECT, IT SEEMS A RECALL WOULD BE REQUIRED TO ADDRESS THE ISSUE.
Mfg Campaign: 10935875
Recall Date: Dec 16, 2016
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE CONTACT WAS NOT ABLE TO STOP THE VEHICLE AND THE ELECTRONIC BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT CRASHED INTO A ROAD SIGN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE CONTACT WAS NOT ABLE TO STOP THE VEHICLE AND THE ELECTRONIC BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT CRASHED INTO A ROAD SIGN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE CONTACT WAS NOT ABLE TO STOP THE VEHICLE AND THE ELECTRONIC BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT CRASHED INTO A ROAD SIGN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Mfg Campaign: 10910205
Recall Date: Sep 28, 2016
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE CONTACT WAS NOT ABLE TO STOP THE VEHICLE AND THE ELECTRONIC BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT CRASHED INTO A ROAD SIGN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE CONTACT WAS NOT ABLE TO STOP THE VEHICLE AND THE ELECTRONIC BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT CRASHED INTO A ROAD SIGN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE CONTACT WAS NOT ABLE TO STOP THE VEHICLE AND THE ELECTRONIC BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT CRASHED INTO A ROAD SIGN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Mfg Campaign: 10910205
Recall Date: Sep 28, 2016
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
BLIND SPOT MONITOR ONLY ACTIVATES WHEN PASSING CAR REACHES REAR FENDER WHICH IS INSUFFICIENT WARNING -- UNSAFE AT ALL SPEEDS. IF YOU WERE TO DEPEND ON IT WHEN CHANGING LANES IT COULD CAUSE A SERIOUS ACCIDENT. MY 2013 LEXUS ALSO HAS BSM WHICH OPERATES PERFECTLY WITH GOOD AND SUFFICIENT WARNING FOR LANE CHANGE.
Corrective Action:
BLIND SPOT MONITOR ONLY ACTIVATES WHEN PASSING CAR REACHES REAR FENDER WHICH IS INSUFFICIENT WARNING -- UNSAFE AT ALL SPEEDS. IF YOU WERE TO DEPEND ON IT WHEN CHANGING LANES IT COULD CAUSE A SERIOUS ACCIDENT. MY 2013 LEXUS ALSO HAS BSM WHICH OPERATES PERFECTLY WITH GOOD AND SUFFICIENT WARNING FOR LANE CHANGE.
Additional Notes:
BLIND SPOT MONITOR ONLY ACTIVATES WHEN PASSING CAR REACHES REAR FENDER WHICH IS INSUFFICIENT WARNING -- UNSAFE AT ALL SPEEDS. IF YOU WERE TO DEPEND ON IT WHEN CHANGING LANES IT COULD CAUSE A SERIOUS ACCIDENT. MY 2013 LEXUS ALSO HAS BSM WHICH OPERATES PERFECTLY WITH GOOD AND SUFFICIENT WARNING FOR LANE CHANGE.
Mfg Campaign: 10907429
Recall Date: Sep 18, 2016
Toyota Motor Corporation
Defect Description:
SEATS
Potential Consequences:
THE HEADRESTS TILT SO FAR FORWARD THAT THEY CAUSE NECK PAIN, PARTICULARLY ON TRIPS OF LONGER THAN 15 MINUTES. THEY SHOULD NOT BE SO FAR FORWARD THAT ONE'S HEAD IS IN CONTACT WITH THE HEADREST AT ALL TIMES, OR IF THEY DO NEED TO BE THAT FAR FORWARD, THEY SHOULD NOT BE AT SUCH AN ANGLE AS TO PRESS THE HEAD FORWARD AND DOWN.
Corrective Action:
THE HEADRESTS TILT SO FAR FORWARD THAT THEY CAUSE NECK PAIN, PARTICULARLY ON TRIPS OF LONGER THAN 15 MINUTES. THEY SHOULD NOT BE SO FAR FORWARD THAT ONE'S HEAD IS IN CONTACT WITH THE HEADREST AT ALL TIMES, OR IF THEY DO NEED TO BE THAT FAR FORWARD, THEY SHOULD NOT BE AT SUCH AN ANGLE AS TO PRESS THE HEAD FORWARD AND DOWN.
Additional Notes:
THE HEADRESTS TILT SO FAR FORWARD THAT THEY CAUSE NECK PAIN, PARTICULARLY ON TRIPS OF LONGER THAN 15 MINUTES. THEY SHOULD NOT BE SO FAR FORWARD THAT ONE'S HEAD IS IN CONTACT WITH THE HEADREST AT ALL TIMES, OR IF THEY DO NEED TO BE THAT FAR FORWARD, THEY SHOULD NOT BE AT SUCH AN ANGLE AS TO PRESS THE HEAD FORWARD AND DOWN.
Mfg Campaign: 10888079
Recall Date: Jul 25, 2016
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
THIS IS A BRAND NEW CAR WE PURCHASED FROM THE DEALER. WE WANTED TO FIND OUT WHAT TYPE (THE MANUFACTURER) OF AIRBAG WAS INSTALLED IN THE CAR. THE DEALER DOES NOT KNOW. TOYOTA HEADQUARTER REFUSED TO GIVE OUT.
Corrective Action:
THIS IS A BRAND NEW CAR WE PURCHASED FROM THE DEALER. WE WANTED TO FIND OUT WHAT TYPE (THE MANUFACTURER) OF AIRBAG WAS INSTALLED IN THE CAR. THE DEALER DOES NOT KNOW. TOYOTA HEADQUARTER REFUSED TO GIVE OUT.
Additional Notes:
THIS IS A BRAND NEW CAR WE PURCHASED FROM THE DEALER. WE WANTED TO FIND OUT WHAT TYPE (THE MANUFACTURER) OF AIRBAG WAS INSTALLED IN THE CAR. THE DEALER DOES NOT KNOW. TOYOTA HEADQUARTER REFUSED TO GIVE OUT.
Mfg Campaign: 10872360
Recall Date: Jun 3, 2016
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
BOUGHT THE CAR, NEW, A LITTLE OVER A MONTH AGO. 3 MILES ON THE ODOMETER AT THE TIME OF PURCHASE. HAVE DRIVEN THE CAR UNDER 800 MILES. CAR HAS BEEN COVERED, IN OUR DRIVEWAY, SINCE MAY 20TH. CAME OUT YESTERDAY (MAY 30TH) TO MOVE IT. UNCOVERED IT AND FOUND THE CRACK ALONG THE LOWER SECTION OF THE WINDSHIELD. IT WAS NOT THERE WHEN I COVERED IT ON THE 20TH. THERE IS NO EVIDENCE OF "CHIP OR DAMAGE" JUST THE CRACK (WHICH WAS NOT THERE WHEN THE CAR WAS COVERED). CAR WAS STATIONARY, IN OUR DRIVEWAY ON A PRIVATE, GATED STREET, COVERED. CONCERNED THAT THERE IS A FAULTY DESIGN ISSUE AND THAT WILL HAPPEN AGAIN. SCARES ME TO THINK IT COULD HAPPEN WHEN I'M DRIVING WITH OTHERS IN THE CAR. TOYOTA IS NOT TAKING RESPONSIBILITY. THEY HAVE TOLD ME TO BRING IT IN FOR "EVALUATION". THE DEALERSHIP IS 45 MINUTES AWAY, AND I DO NOT THINK IT IS SAFE TO DRIVE.
Corrective Action:
BOUGHT THE CAR, NEW, A LITTLE OVER A MONTH AGO. 3 MILES ON THE ODOMETER AT THE TIME OF PURCHASE. HAVE DRIVEN THE CAR UNDER 800 MILES. CAR HAS BEEN COVERED, IN OUR DRIVEWAY, SINCE MAY 20TH. CAME OUT YESTERDAY (MAY 30TH) TO MOVE IT. UNCOVERED IT AND FOUND THE CRACK ALONG THE LOWER SECTION OF THE WINDSHIELD. IT WAS NOT THERE WHEN I COVERED IT ON THE 20TH. THERE IS NO EVIDENCE OF "CHIP OR DAMAGE" JUST THE CRACK (WHICH WAS NOT THERE WHEN THE CAR WAS COVERED). CAR WAS STATIONARY, IN OUR DRIVEWAY ON A PRIVATE, GATED STREET, COVERED. CONCERNED THAT THERE IS A FAULTY DESIGN ISSUE AND THAT WILL HAPPEN AGAIN. SCARES ME TO THINK IT COULD HAPPEN WHEN I'M DRIVING WITH OTHERS IN THE CAR. TOYOTA IS NOT TAKING RESPONSIBILITY. THEY HAVE TOLD ME TO BRING IT IN FOR "EVALUATION". THE DEALERSHIP IS 45 MINUTES AWAY, AND I DO NOT THINK IT IS SAFE TO DRIVE.
Additional Notes:
BOUGHT THE CAR, NEW, A LITTLE OVER A MONTH AGO. 3 MILES ON THE ODOMETER AT THE TIME OF PURCHASE. HAVE DRIVEN THE CAR UNDER 800 MILES. CAR HAS BEEN COVERED, IN OUR DRIVEWAY, SINCE MAY 20TH. CAME OUT YESTERDAY (MAY 30TH) TO MOVE IT. UNCOVERED IT AND FOUND THE CRACK ALONG THE LOWER SECTION OF THE WINDSHIELD. IT WAS NOT THERE WHEN I COVERED IT ON THE 20TH. THERE IS NO EVIDENCE OF "CHIP OR DAMAGE" JUST THE CRACK (WHICH WAS NOT THERE WHEN THE CAR WAS COVERED). CAR WAS STATIONARY, IN OUR DRIVEWAY ON A PRIVATE, GATED STREET, COVERED. CONCERNED THAT THERE IS A FAULTY DESIGN ISSUE AND THAT WILL HAPPEN AGAIN. SCARES ME TO THINK IT COULD HAPPEN WHEN I'M DRIVING WITH OTHERS IN THE CAR. TOYOTA IS NOT TAKING RESPONSIBILITY. THEY HAVE TOLD ME TO BRING IT IN FOR "EVALUATION". THE DEALERSHIP IS 45 MINUTES AWAY, AND I DO NOT THINK IT IS SAFE TO DRIVE.
Mfg Campaign: 10871565
Recall Date: May 31, 2016
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VANS THAT HAVE BEEN CONVERTED TO A HANDICAP/MOBILITY VAN ARE UNSAFE FOR OTHERS TO DRIVE ONCE THE DRIVER SEAT HAS BEEN REMOVED. I HAVE CONTACTED THE LOCAL COMPANY RESPONSIBLE FOR THE CONVERSION, AND THEY TOLD ME TO SIT ON A DINNING ROOM CHAIR OR A BUCKET. THAT IS DEFINITELY NOT A SAFE OPTION WHEN A NON HANDICAP PERSON NEEDS TO MOVE OR DRIVE THE VAN. I BELIEVE THERE NEEDS TO BE A SEAT MADE THAT CAN CLIP INTO THE WHEEL CHAIR CLAMPS THAT THE HANDICAP DRIVER USES.
Corrective Action:
THE VANS THAT HAVE BEEN CONVERTED TO A HANDICAP/MOBILITY VAN ARE UNSAFE FOR OTHERS TO DRIVE ONCE THE DRIVER SEAT HAS BEEN REMOVED. I HAVE CONTACTED THE LOCAL COMPANY RESPONSIBLE FOR THE CONVERSION, AND THEY TOLD ME TO SIT ON A DINNING ROOM CHAIR OR A BUCKET. THAT IS DEFINITELY NOT A SAFE OPTION WHEN A NON HANDICAP PERSON NEEDS TO MOVE OR DRIVE THE VAN. I BELIEVE THERE NEEDS TO BE A SEAT MADE THAT CAN CLIP INTO THE WHEEL CHAIR CLAMPS THAT THE HANDICAP DRIVER USES.
Additional Notes:
THE VANS THAT HAVE BEEN CONVERTED TO A HANDICAP/MOBILITY VAN ARE UNSAFE FOR OTHERS TO DRIVE ONCE THE DRIVER SEAT HAS BEEN REMOVED. I HAVE CONTACTED THE LOCAL COMPANY RESPONSIBLE FOR THE CONVERSION, AND THEY TOLD ME TO SIT ON A DINNING ROOM CHAIR OR A BUCKET. THAT IS DEFINITELY NOT A SAFE OPTION WHEN A NON HANDICAP PERSON NEEDS TO MOVE OR DRIVE THE VAN. I BELIEVE THERE NEEDS TO BE A SEAT MADE THAT CAN CLIP INTO THE WHEEL CHAIR CLAMPS THAT THE HANDICAP DRIVER USES.
Mfg Campaign: 10865182
Recall Date: May 16, 2016
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE SLIDING PASSENGER DOORS STOPPED WORKING AND YOU COULD NOT OPEN THEM MANUALLY. PASSENGERS SIDE DOOR STOPPED WORKING 8/3/15 AND THE DRIVERS SIDE DOOR STOPPED WORKING 5/3/16.
Corrective Action:
THE SLIDING PASSENGER DOORS STOPPED WORKING AND YOU COULD NOT OPEN THEM MANUALLY. PASSENGERS SIDE DOOR STOPPED WORKING 8/3/15 AND THE DRIVERS SIDE DOOR STOPPED WORKING 5/3/16.
Additional Notes:
THE SLIDING PASSENGER DOORS STOPPED WORKING AND YOU COULD NOT OPEN THEM MANUALLY. PASSENGERS SIDE DOOR STOPPED WORKING 8/3/15 AND THE DRIVERS SIDE DOOR STOPPED WORKING 5/3/16.
Mfg Campaign: 10862854
Recall Date: May 3, 2016
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE SLIDING PASSENGER DOORS STOPPED WORKING AND YOU COULD NOT OPEN THEM MANUALLY. PASSENGERS SIDE DOOR STOPPED WORKING 8/3/15 AND THE DRIVERS SIDE DOOR STOPPED WORKING 5/3/16.
Corrective Action:
THE SLIDING PASSENGER DOORS STOPPED WORKING AND YOU COULD NOT OPEN THEM MANUALLY. PASSENGERS SIDE DOOR STOPPED WORKING 8/3/15 AND THE DRIVERS SIDE DOOR STOPPED WORKING 5/3/16.
Additional Notes:
THE SLIDING PASSENGER DOORS STOPPED WORKING AND YOU COULD NOT OPEN THEM MANUALLY. PASSENGERS SIDE DOOR STOPPED WORKING 8/3/15 AND THE DRIVERS SIDE DOOR STOPPED WORKING 5/3/16.
Mfg Campaign: 10862854
Recall Date: May 3, 2016
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