TOYOTA SIENNA 2017

Complete listing of complaints and recalls for this vehicle

174
Complaints
12
Recalls

Complaints & Recalls

174 Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 20V682000 SAFETY RECALL
1.5M Vehicles Affected
Recall Date: Nov 4, 2020
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 20TA02, 20LA01
Notice Date: Jan 21, 2021
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 20V012000 SAFETY RECALL
1.8M Vehicles Affected
Recall Date: Jan 13, 2020
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 20TB02/20TA02/20LB01
Notice Date: May 1, 2020
Recall Date: Jan 13, 2020
Vantage Mobility International, Llc
NHTSA Campaign: 19V553000 SAFETY RECALL
303 Vehicles Affected
Recall Date: Jul 25, 2019
Safety Issue:

Vantage Mobility International, LLC (Vantage) is recalling certain 2012-2018 AMS Genesis wheelchair vans, built on a Toyota Sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.

Potential Risk:
The contact may cause failure of the rear brake hoses, resulting in a loss of vehicle control and reduced braking ability, increasing the risk of a crash.
FREE Recall Solution:
Vantage will notify owners, and dealers will install a set of rear brake hoses that will provide the proper clearance, free of charge. The recall began December 16, 2019. Owners may contact Vantage customer service at 1-800-488-9082.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Notice Date: Dec 16, 2019
Recall Date: Jul 25, 2019
Braun Corporation
NHTSA Campaign: 19V532000 SAFETY RECALL
595 Vehicles Affected
Recall Date: Jul 16, 2019
Safety Issue:

Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.

Potential Risk:
If the steering shaft extension completely fractures, it can cause a loss of steering, increasing the risk of a crash.
FREE Recall Solution:
Braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began July 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Notice Date: Jul 25, 2019
Recall Date: Jul 16, 2019
Southeast Toyota Distributors, Llc
NHTSA Campaign: 19V503000 SAFETY RECALL
1.3K Vehicles Affected
Recall Date: Jun 28, 2019
Safety Issue:

Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Potential Risk:
An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
FREE Recall Solution:
SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: SET19A
Notice Date: Aug 23, 2019
Recall Date: Jun 28, 2019
Braun Corporation
NHTSA Campaign: 19V410000 SAFETY RECALL
705 Vehicles Affected
Recall Date: Jun 4, 2019
Safety Issue:

Braun Corporation (Braun) is recalling certain 2014-2019 Toyota Sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.

Potential Risk:
The reduction in the braking system pressure may cause a loss of braking power in the rear braking system, increasing the risk of crash.
FREE Recall Solution:
Braun has notified owners, and dealers will install an adaptor to correct the issue, free of charge. The recall began June 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Notice Date: Jun 25, 2019
Recall Date: Jun 4, 2019
Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 18V211000 SAFETY RECALL
6K Vehicles Affected
Recall Date: Apr 3, 2018
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.

Potential Risk:
A sudden loss of braking assist can increase the risk of a crash.
FREE Recall Solution:
Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge. The recall began on May 9, 2018. Owners may contact Toyota customer service at 1-888-270-9371, or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0K/JLD.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: J0K/JLD
Notice Date: May 9, 2018
Recall Date: Apr 3, 2018
Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 17V831000 SAFETY RECALL
649 Vehicles Affected
Recall Date: Dec 20, 2017
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Potential Risk:
An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.
FREE Recall Solution:
Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: Toyota H0Z Lexus HLF
Notice Date: Jan 23, 2018
Recall Date: Dec 20, 2017
Gulf States Toyota, Inc.
NHTSA Campaign: 17V295000 SAFETY RECALL
409 Vehicles Affected
Recall Date: May 2, 2017
Safety Issue:

Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.

Potential Risk:
A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
FREE Recall Solution:
Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 17R2
Notice Date: Jun 15, 2017
Recall Date: May 2, 2017

Consumer Complaints

174 Complaints
Toyota Motor Corporation
Campaign: 11502050 Other
Jan 16, 2023
Defect Description:

ENGINE

Potential Consequences:

Engine stalls and stutters. Check AWD light comes on dashboard

Corrective Action:

Engine stalls and stutters. Check AWD light comes on dashboard

Additional Notes:

Engine stalls and stutters. Check AWD light comes on dashboard

Manufacturer: TOYOTA
Mfg Campaign: 11502050
Notice Date: Jan 16, 2023
Recall Date: Jan 16, 2023
Toyota Motor Corporation
Campaign: 11484475 Other
Sep 14, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2017 Toyota Sienna. The contact stated while driving 60 MPH with her four children in the rear seats, the vehicle started jerking and decelerated independently. Additionally, the transmission was slipping. There was no warning light illuminated. The contact continued driving; however, the transmission continuously slipped out of gear. The vehicle was towed to the dealer where it was diagnosed that the failure was associated with Toyota UA80 Transmission program. The dealer contacted the manufacturer who agreed to cover the repair of the vehicle. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.

Corrective Action:

The contact owns a 2017 Toyota Sienna. The contact stated while driving 60 MPH with her four children in the rear seats, the vehicle started jerking and decelerated independently. Additionally, the transmission was slipping. There was no warning light illuminated. The contact continued driving; however, the transmission continuously slipped out of gear. The vehicle was towed to the dealer where it was diagnosed that the failure was associated with Toyota UA80 Transmission program. The dealer contacted the manufacturer who agreed to cover the repair of the vehicle. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.

Additional Notes:

The contact owns a 2017 Toyota Sienna. The contact stated while driving 60 MPH with her four children in the rear seats, the vehicle started jerking and decelerated independently. Additionally, the transmission was slipping. There was no warning light illuminated. The contact continued driving; however, the transmission continuously slipped out of gear. The vehicle was towed to the dealer where it was diagnosed that the failure was associated with Toyota UA80 Transmission program. The dealer contacted the manufacturer who agreed to cover the repair of the vehicle. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.

Manufacturer: TOYOTA
Mfg Campaign: 11484475
Notice Date: Sep 14, 2022
Recall Date: Sep 14, 2022
Toyota Motor Corporation
Campaign: 11483152 Other
Sep 6, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Fuel and oil change

Corrective Action:

Fuel and oil change

Additional Notes:

Fuel and oil change

Manufacturer: TOYOTA
Mfg Campaign: 11483152
Notice Date: Sep 6, 2022
Recall Date: Sep 6, 2022
Toyota Motor Corporation
Campaign: 11483163 Other
Sep 6, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Fule & oil change signs

Corrective Action:

Fule & oil change signs

Additional Notes:

Fule & oil change signs

Manufacturer: TOYOTA
Mfg Campaign: 11483163
Notice Date: Sep 6, 2022
Recall Date: Sep 6, 2022
Toyota Motor Corporation
Campaign: 11476926 Other
Aug 1, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Wire harness section which controls the Parking Collision Warning and Rear Cross Traffic Warning is frayed, causing failure. This failure was determined by the dealer to be caused by mud packing into the rear bumper cavity. Dealer wanted over $1,000 to fix. Denied warranty, due to the cause being "an outside influence". There is no way to effectively wash the inside of the bumper without removing the bumper. If I pay for a new wire harness, the issue will re-occur. This poses an elevated risk to my family and any occupants of the vehicle, as key safety features must be disabled.

Corrective Action:

Wire harness section which controls the Parking Collision Warning and Rear Cross Traffic Warning is frayed, causing failure. This failure was determined by the dealer to be caused by mud packing into the rear bumper cavity. Dealer wanted over $1,000 to fix. Denied warranty, due to the cause being "an outside influence". There is no way to effectively wash the inside of the bumper without removing the bumper. If I pay for a new wire harness, the issue will re-occur. This poses an elevated risk to my family and any occupants of the vehicle, as key safety features must be disabled.

Additional Notes:

Wire harness section which controls the Parking Collision Warning and Rear Cross Traffic Warning is frayed, causing failure. This failure was determined by the dealer to be caused by mud packing into the rear bumper cavity. Dealer wanted over $1,000 to fix. Denied warranty, due to the cause being "an outside influence". There is no way to effectively wash the inside of the bumper without removing the bumper. If I pay for a new wire harness, the issue will re-occur. This poses an elevated risk to my family and any occupants of the vehicle, as key safety features must be disabled.

Manufacturer: TOYOTA
Mfg Campaign: 11476926
Notice Date: Aug 1, 2022
Recall Date: Aug 1, 2022
Toyota Motor Corporation
Campaign: 11476926 Other
Aug 1, 2022
Defect Description:

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Potential Consequences:

Wire harness section which controls the Parking Collision Warning and Rear Cross Traffic Warning is frayed, causing failure. This failure was determined by the dealer to be caused by mud packing into the rear bumper cavity. Dealer wanted over $1,000 to fix. Denied warranty, due to the cause being "an outside influence". There is no way to effectively wash the inside of the bumper without removing the bumper. If I pay for a new wire harness, the issue will re-occur. This poses an elevated risk to my family and any occupants of the vehicle, as key safety features must be disabled.

Corrective Action:

Wire harness section which controls the Parking Collision Warning and Rear Cross Traffic Warning is frayed, causing failure. This failure was determined by the dealer to be caused by mud packing into the rear bumper cavity. Dealer wanted over $1,000 to fix. Denied warranty, due to the cause being "an outside influence". There is no way to effectively wash the inside of the bumper without removing the bumper. If I pay for a new wire harness, the issue will re-occur. This poses an elevated risk to my family and any occupants of the vehicle, as key safety features must be disabled.

Additional Notes:

Wire harness section which controls the Parking Collision Warning and Rear Cross Traffic Warning is frayed, causing failure. This failure was determined by the dealer to be caused by mud packing into the rear bumper cavity. Dealer wanted over $1,000 to fix. Denied warranty, due to the cause being "an outside influence". There is no way to effectively wash the inside of the bumper without removing the bumper. If I pay for a new wire harness, the issue will re-occur. This poses an elevated risk to my family and any occupants of the vehicle, as key safety features must be disabled.

Manufacturer: TOYOTA
Mfg Campaign: 11476926
Notice Date: Aug 1, 2022
Recall Date: Aug 1, 2022
Toyota Motor Corporation
Campaign: 11476926 Other
Aug 1, 2022
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

Wire harness section which controls the Parking Collision Warning and Rear Cross Traffic Warning is frayed, causing failure. This failure was determined by the dealer to be caused by mud packing into the rear bumper cavity. Dealer wanted over $1,000 to fix. Denied warranty, due to the cause being "an outside influence". There is no way to effectively wash the inside of the bumper without removing the bumper. If I pay for a new wire harness, the issue will re-occur. This poses an elevated risk to my family and any occupants of the vehicle, as key safety features must be disabled.

Corrective Action:

Wire harness section which controls the Parking Collision Warning and Rear Cross Traffic Warning is frayed, causing failure. This failure was determined by the dealer to be caused by mud packing into the rear bumper cavity. Dealer wanted over $1,000 to fix. Denied warranty, due to the cause being "an outside influence". There is no way to effectively wash the inside of the bumper without removing the bumper. If I pay for a new wire harness, the issue will re-occur. This poses an elevated risk to my family and any occupants of the vehicle, as key safety features must be disabled.

Additional Notes:

Wire harness section which controls the Parking Collision Warning and Rear Cross Traffic Warning is frayed, causing failure. This failure was determined by the dealer to be caused by mud packing into the rear bumper cavity. Dealer wanted over $1,000 to fix. Denied warranty, due to the cause being "an outside influence". There is no way to effectively wash the inside of the bumper without removing the bumper. If I pay for a new wire harness, the issue will re-occur. This poses an elevated risk to my family and any occupants of the vehicle, as key safety features must be disabled.

Manufacturer: TOYOTA
Mfg Campaign: 11476926
Notice Date: Aug 1, 2022
Recall Date: Aug 1, 2022
Toyota Motor Corporation
Campaign: 11467947 Other
Jun 7, 2022
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The contact owns a 2017 Toyota Sienna. The contact stated that while driving approximately 80 MPH, the side rail roof rack detached from the vehicle. Additionally, the oil warning light was illuminated. There were no reported injuries. The contact's personal property was damaged during the failure. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact called another local dealer, Mark Toyota of Plover (1765 Park Ave, Plover, WI 54467) however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 59,000.

Corrective Action:

The contact owns a 2017 Toyota Sienna. The contact stated that while driving approximately 80 MPH, the side rail roof rack detached from the vehicle. Additionally, the oil warning light was illuminated. There were no reported injuries. The contact's personal property was damaged during the failure. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact called another local dealer, Mark Toyota of Plover (1765 Park Ave, Plover, WI 54467) however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 59,000.

Additional Notes:

The contact owns a 2017 Toyota Sienna. The contact stated that while driving approximately 80 MPH, the side rail roof rack detached from the vehicle. Additionally, the oil warning light was illuminated. There were no reported injuries. The contact's personal property was damaged during the failure. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact called another local dealer, Mark Toyota of Plover (1765 Park Ave, Plover, WI 54467) however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 59,000.

Manufacturer: TOYOTA
Mfg Campaign: 11467947
Notice Date: Jun 7, 2022
Recall Date: Jun 7, 2022
Toyota Motor Corporation
Campaign: 11465602 Other
May 22, 2022
Defect Description:

ENGINE

Potential Consequences:

I was driving my 2017 Sienna on 5/10/2022 and was approaching a roundabout. As I was going thru the roundabout, my van stalled. I coasted into a gas station. After a few minutes I notice smoke coming from under my hood. I popped the hood and noticed the smoke was coming from the air intake. We called AAA and they towed it to the dealership we bought it new from and had all services done at. The next day we authorized them to do a diognostic on it where they found a burnt airfilter and melted housing. Heiser Toyota in Milwaukee WI has not repaired the van yet and we wanted to talk to Toyota customer service and your office to see what we should do. We called insurance and a claim has been started - not sure if they have inspected the van yet. It is available for you to inspect. All warning lights were on when it stalled. There was no power loss or any warning before it stalled.

Corrective Action:

I was driving my 2017 Sienna on 5/10/2022 and was approaching a roundabout. As I was going thru the roundabout, my van stalled. I coasted into a gas station. After a few minutes I notice smoke coming from under my hood. I popped the hood and noticed the smoke was coming from the air intake. We called AAA and they towed it to the dealership we bought it new from and had all services done at. The next day we authorized them to do a diognostic on it where they found a burnt airfilter and melted housing. Heiser Toyota in Milwaukee WI has not repaired the van yet and we wanted to talk to Toyota customer service and your office to see what we should do. We called insurance and a claim has been started - not sure if they have inspected the van yet. It is available for you to inspect. All warning lights were on when it stalled. There was no power loss or any warning before it stalled.

Additional Notes:

I was driving my 2017 Sienna on 5/10/2022 and was approaching a roundabout. As I was going thru the roundabout, my van stalled. I coasted into a gas station. After a few minutes I notice smoke coming from under my hood. I popped the hood and noticed the smoke was coming from the air intake. We called AAA and they towed it to the dealership we bought it new from and had all services done at. The next day we authorized them to do a diognostic on it where they found a burnt airfilter and melted housing. Heiser Toyota in Milwaukee WI has not repaired the van yet and we wanted to talk to Toyota customer service and your office to see what we should do. We called insurance and a claim has been started - not sure if they have inspected the van yet. It is available for you to inspect. All warning lights were on when it stalled. There was no power loss or any warning before it stalled.

Manufacturer: TOYOTA
Mfg Campaign: 11465602
Notice Date: May 22, 2022
Recall Date: May 22, 2022
Toyota Motor Corporation
Campaign: 11465602 Other
May 22, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I was driving my 2017 Sienna on 5/10/2022 and was approaching a roundabout. As I was going thru the roundabout, my van stalled. I coasted into a gas station. After a few minutes I notice smoke coming from under my hood. I popped the hood and noticed the smoke was coming from the air intake. We called AAA and they towed it to the dealership we bought it new from and had all services done at. The next day we authorized them to do a diognostic on it where they found a burnt airfilter and melted housing. Heiser Toyota in Milwaukee WI has not repaired the van yet and we wanted to talk to Toyota customer service and your office to see what we should do. We called insurance and a claim has been started - not sure if they have inspected the van yet. It is available for you to inspect. All warning lights were on when it stalled. There was no power loss or any warning before it stalled.

Corrective Action:

I was driving my 2017 Sienna on 5/10/2022 and was approaching a roundabout. As I was going thru the roundabout, my van stalled. I coasted into a gas station. After a few minutes I notice smoke coming from under my hood. I popped the hood and noticed the smoke was coming from the air intake. We called AAA and they towed it to the dealership we bought it new from and had all services done at. The next day we authorized them to do a diognostic on it where they found a burnt airfilter and melted housing. Heiser Toyota in Milwaukee WI has not repaired the van yet and we wanted to talk to Toyota customer service and your office to see what we should do. We called insurance and a claim has been started - not sure if they have inspected the van yet. It is available for you to inspect. All warning lights were on when it stalled. There was no power loss or any warning before it stalled.

Additional Notes:

I was driving my 2017 Sienna on 5/10/2022 and was approaching a roundabout. As I was going thru the roundabout, my van stalled. I coasted into a gas station. After a few minutes I notice smoke coming from under my hood. I popped the hood and noticed the smoke was coming from the air intake. We called AAA and they towed it to the dealership we bought it new from and had all services done at. The next day we authorized them to do a diognostic on it where they found a burnt airfilter and melted housing. Heiser Toyota in Milwaukee WI has not repaired the van yet and we wanted to talk to Toyota customer service and your office to see what we should do. We called insurance and a claim has been started - not sure if they have inspected the van yet. It is available for you to inspect. All warning lights were on when it stalled. There was no power loss or any warning before it stalled.

Manufacturer: TOYOTA
Mfg Campaign: 11465602
Notice Date: May 22, 2022
Recall Date: May 22, 2022
Toyota Motor Corporation
Campaign: 11452606 Other
Feb 17, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

The fuel pump has an issue leading to a check engine light and compromised engine performance. It has been inspected by an independent service center.

Corrective Action:

The fuel pump has an issue leading to a check engine light and compromised engine performance. It has been inspected by an independent service center.

Additional Notes:

The fuel pump has an issue leading to a check engine light and compromised engine performance. It has been inspected by an independent service center.

Manufacturer: TOYOTA
Mfg Campaign: 11452606
Notice Date: Feb 17, 2022
Recall Date: Feb 17, 2022
Toyota Motor Corporation
Campaign: 11449199 Other
Jan 27, 2022
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The hood crumples like aluminum foil. The hood rod was holding the hood up and the slightest pressure on the hood made it bend. The hood should NOT bend as easily as it did. The fragility of the hood could cause a serious issue in the event of a crash.

Corrective Action:

The hood crumples like aluminum foil. The hood rod was holding the hood up and the slightest pressure on the hood made it bend. The hood should NOT bend as easily as it did. The fragility of the hood could cause a serious issue in the event of a crash.

Additional Notes:

The hood crumples like aluminum foil. The hood rod was holding the hood up and the slightest pressure on the hood made it bend. The hood should NOT bend as easily as it did. The fragility of the hood could cause a serious issue in the event of a crash.

Manufacturer: TOYOTA
Mfg Campaign: 11449199
Notice Date: Jan 27, 2022
Recall Date: Jan 27, 2022
Toyota Motor Corporation
Campaign: 11447450 Other
Jan 14, 2022
Defect Description:

VISIBILITY

Potential Consequences:

The contact owns a 2017 Toyota Sienna. The contact stated that while driving approximately 65 MPH, the third-row driver’s side window suddenly shattered causing shards of glass to enter the vehicle. The cause of the failure was not determined. No object had contacted the vehicle to cause the failure. The local dealer and manufacturer were not yet contacted. The approximate failure mileage was 41,000.

Corrective Action:

The contact owns a 2017 Toyota Sienna. The contact stated that while driving approximately 65 MPH, the third-row driver’s side window suddenly shattered causing shards of glass to enter the vehicle. The cause of the failure was not determined. No object had contacted the vehicle to cause the failure. The local dealer and manufacturer were not yet contacted. The approximate failure mileage was 41,000.

Additional Notes:

The contact owns a 2017 Toyota Sienna. The contact stated that while driving approximately 65 MPH, the third-row driver’s side window suddenly shattered causing shards of glass to enter the vehicle. The cause of the failure was not determined. No object had contacted the vehicle to cause the failure. The local dealer and manufacturer were not yet contacted. The approximate failure mileage was 41,000.

Manufacturer: TOYOTA
Mfg Campaign: 11447450
Notice Date: Jan 14, 2022
Recall Date: Jan 14, 2022
Toyota Motor Corporation
Campaign: 11444768 Other
Dec 22, 2021
Defect Description:

STEERING

Potential Consequences:

Unknown, Steering wheel turns several inches when you engage the steering wheel lock. Causes the steering wheel to be off centered. Which in turn cause the alignment not centered. Dealer confirmed that it needs a steering shaft replacement.

Corrective Action:

Unknown, Steering wheel turns several inches when you engage the steering wheel lock. Causes the steering wheel to be off centered. Which in turn cause the alignment not centered. Dealer confirmed that it needs a steering shaft replacement.

Additional Notes:

Unknown, Steering wheel turns several inches when you engage the steering wheel lock. Causes the steering wheel to be off centered. Which in turn cause the alignment not centered. Dealer confirmed that it needs a steering shaft replacement.

Manufacturer: TOYOTA
Mfg Campaign: 11444768
Notice Date: Dec 22, 2021
Recall Date: Dec 22, 2021
Toyota Motor Corporation
Campaign: 11443549 Other
Dec 12, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

My power doors open and won’t close. It takes multiple times to finally get them to close.

Corrective Action:

My power doors open and won’t close. It takes multiple times to finally get them to close.

Additional Notes:

My power doors open and won’t close. It takes multiple times to finally get them to close.

Manufacturer: TOYOTA
Mfg Campaign: 11443549
Notice Date: Dec 12, 2021
Recall Date: Dec 12, 2021
Toyota Motor Corporation
Campaign: 11443549 Other
Dec 12, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My power doors open and won’t close. It takes multiple times to finally get them to close.

Corrective Action:

My power doors open and won’t close. It takes multiple times to finally get them to close.

Additional Notes:

My power doors open and won’t close. It takes multiple times to finally get them to close.

Manufacturer: TOYOTA
Mfg Campaign: 11443549
Notice Date: Dec 12, 2021
Recall Date: Dec 12, 2021
Toyota Motor Corporation
Campaign: 11437319 Other
Oct 19, 2021
Defect Description:

ENGINE

Potential Consequences:

On 10/14/2021, as my wife was pulling into our attached garage, the vehicle suddenly accelerated, hitting a metal storage shelf located at the back wall of the garage. The impact of the crash caused the vehicle and the shelf to extensively damage the dry wall of that area of the garage, as well as to damage the pedestal supporting the house water heater, which resulted in the water heater detaching away from the wall and being destroyed. There was, of course, also major damage to the front bumper area of the vehicle. It is my contention that the cause of the accident lies in some component of the vehicle acceleration system. I believe this to be true because of two prior incidents which occurred within the month before this happened. On 09/16/2021, I was driving this vehicle and wanted to make a U-turn. I was traveling at approximately 10 MPH, but as I began the turn, suddenly, the vehicle accelerated to about 25 MPH, even though my foot was off the accelerator. My wife and granddaughter were in the vehicle at the time and both expressed alarm, somehow thinking I had purposely made this maneuver, which I assured them that I had not. Then, approximately 7-10 days later (I am unsure of the date), I was driving, alone, in this vehicle and went to make a left-hand turn. The vehicle again accelerated, even though I had removed my foot from the accelerator pedal and was applying the brakes. I estimate that as I began the turn, my speed was 10-15 MPH, but the vehicle accelerated to 25-30 MPH. I dismissed both of these prior incidents as not too important and attributed them to some unknown anomaly on the road. However, after the latest incident involving the damage to my garage and vehicle, research showed that several Toyota models and specifically the Sienna have had similar issues in the past. I am reporting this incident to Toyota for their evaluation, but wanted to make your agency aware, also.

Corrective Action:

On 10/14/2021, as my wife was pulling into our attached garage, the vehicle suddenly accelerated, hitting a metal storage shelf located at the back wall of the garage. The impact of the crash caused the vehicle and the shelf to extensively damage the dry wall of that area of the garage, as well as to damage the pedestal supporting the house water heater, which resulted in the water heater detaching away from the wall and being destroyed. There was, of course, also major damage to the front bumper area of the vehicle. It is my contention that the cause of the accident lies in some component of the vehicle acceleration system. I believe this to be true because of two prior incidents which occurred within the month before this happened. On 09/16/2021, I was driving this vehicle and wanted to make a U-turn. I was traveling at approximately 10 MPH, but as I began the turn, suddenly, the vehicle accelerated to about 25 MPH, even though my foot was off the accelerator. My wife and granddaughter were in the vehicle at the time and both expressed alarm, somehow thinking I had purposely made this maneuver, which I assured them that I had not. Then, approximately 7-10 days later (I am unsure of the date), I was driving, alone, in this vehicle and went to make a left-hand turn. The vehicle again accelerated, even though I had removed my foot from the accelerator pedal and was applying the brakes. I estimate that as I began the turn, my speed was 10-15 MPH, but the vehicle accelerated to 25-30 MPH. I dismissed both of these prior incidents as not too important and attributed them to some unknown anomaly on the road. However, after the latest incident involving the damage to my garage and vehicle, research showed that several Toyota models and specifically the Sienna have had similar issues in the past. I am reporting this incident to Toyota for their evaluation, but wanted to make your agency aware, also.

Additional Notes:

On 10/14/2021, as my wife was pulling into our attached garage, the vehicle suddenly accelerated, hitting a metal storage shelf located at the back wall of the garage. The impact of the crash caused the vehicle and the shelf to extensively damage the dry wall of that area of the garage, as well as to damage the pedestal supporting the house water heater, which resulted in the water heater detaching away from the wall and being destroyed. There was, of course, also major damage to the front bumper area of the vehicle. It is my contention that the cause of the accident lies in some component of the vehicle acceleration system. I believe this to be true because of two prior incidents which occurred within the month before this happened. On 09/16/2021, I was driving this vehicle and wanted to make a U-turn. I was traveling at approximately 10 MPH, but as I began the turn, suddenly, the vehicle accelerated to about 25 MPH, even though my foot was off the accelerator. My wife and granddaughter were in the vehicle at the time and both expressed alarm, somehow thinking I had purposely made this maneuver, which I assured them that I had not. Then, approximately 7-10 days later (I am unsure of the date), I was driving, alone, in this vehicle and went to make a left-hand turn. The vehicle again accelerated, even though I had removed my foot from the accelerator pedal and was applying the brakes. I estimate that as I began the turn, my speed was 10-15 MPH, but the vehicle accelerated to 25-30 MPH. I dismissed both of these prior incidents as not too important and attributed them to some unknown anomaly on the road. However, after the latest incident involving the damage to my garage and vehicle, research showed that several Toyota models and specifically the Sienna have had similar issues in the past. I am reporting this incident to Toyota for their evaluation, but wanted to make your agency aware, also.

Manufacturer: TOYOTA
Mfg Campaign: 11437319
Notice Date: Oct 19, 2021
Recall Date: Oct 19, 2021
Toyota Motor Corporation
Campaign: 11437319 Other
Oct 19, 2021
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

On 10/14/2021, as my wife was pulling into our attached garage, the vehicle suddenly accelerated, hitting a metal storage shelf located at the back wall of the garage. The impact of the crash caused the vehicle and the shelf to extensively damage the dry wall of that area of the garage, as well as to damage the pedestal supporting the house water heater, which resulted in the water heater detaching away from the wall and being destroyed. There was, of course, also major damage to the front bumper area of the vehicle. It is my contention that the cause of the accident lies in some component of the vehicle acceleration system. I believe this to be true because of two prior incidents which occurred within the month before this happened. On 09/16/2021, I was driving this vehicle and wanted to make a U-turn. I was traveling at approximately 10 MPH, but as I began the turn, suddenly, the vehicle accelerated to about 25 MPH, even though my foot was off the accelerator. My wife and granddaughter were in the vehicle at the time and both expressed alarm, somehow thinking I had purposely made this maneuver, which I assured them that I had not. Then, approximately 7-10 days later (I am unsure of the date), I was driving, alone, in this vehicle and went to make a left-hand turn. The vehicle again accelerated, even though I had removed my foot from the accelerator pedal and was applying the brakes. I estimate that as I began the turn, my speed was 10-15 MPH, but the vehicle accelerated to 25-30 MPH. I dismissed both of these prior incidents as not too important and attributed them to some unknown anomaly on the road. However, after the latest incident involving the damage to my garage and vehicle, research showed that several Toyota models and specifically the Sienna have had similar issues in the past. I am reporting this incident to Toyota for their evaluation, but wanted to make your agency aware, also.

Corrective Action:

On 10/14/2021, as my wife was pulling into our attached garage, the vehicle suddenly accelerated, hitting a metal storage shelf located at the back wall of the garage. The impact of the crash caused the vehicle and the shelf to extensively damage the dry wall of that area of the garage, as well as to damage the pedestal supporting the house water heater, which resulted in the water heater detaching away from the wall and being destroyed. There was, of course, also major damage to the front bumper area of the vehicle. It is my contention that the cause of the accident lies in some component of the vehicle acceleration system. I believe this to be true because of two prior incidents which occurred within the month before this happened. On 09/16/2021, I was driving this vehicle and wanted to make a U-turn. I was traveling at approximately 10 MPH, but as I began the turn, suddenly, the vehicle accelerated to about 25 MPH, even though my foot was off the accelerator. My wife and granddaughter were in the vehicle at the time and both expressed alarm, somehow thinking I had purposely made this maneuver, which I assured them that I had not. Then, approximately 7-10 days later (I am unsure of the date), I was driving, alone, in this vehicle and went to make a left-hand turn. The vehicle again accelerated, even though I had removed my foot from the accelerator pedal and was applying the brakes. I estimate that as I began the turn, my speed was 10-15 MPH, but the vehicle accelerated to 25-30 MPH. I dismissed both of these prior incidents as not too important and attributed them to some unknown anomaly on the road. However, after the latest incident involving the damage to my garage and vehicle, research showed that several Toyota models and specifically the Sienna have had similar issues in the past. I am reporting this incident to Toyota for their evaluation, but wanted to make your agency aware, also.

Additional Notes:

On 10/14/2021, as my wife was pulling into our attached garage, the vehicle suddenly accelerated, hitting a metal storage shelf located at the back wall of the garage. The impact of the crash caused the vehicle and the shelf to extensively damage the dry wall of that area of the garage, as well as to damage the pedestal supporting the house water heater, which resulted in the water heater detaching away from the wall and being destroyed. There was, of course, also major damage to the front bumper area of the vehicle. It is my contention that the cause of the accident lies in some component of the vehicle acceleration system. I believe this to be true because of two prior incidents which occurred within the month before this happened. On 09/16/2021, I was driving this vehicle and wanted to make a U-turn. I was traveling at approximately 10 MPH, but as I began the turn, suddenly, the vehicle accelerated to about 25 MPH, even though my foot was off the accelerator. My wife and granddaughter were in the vehicle at the time and both expressed alarm, somehow thinking I had purposely made this maneuver, which I assured them that I had not. Then, approximately 7-10 days later (I am unsure of the date), I was driving, alone, in this vehicle and went to make a left-hand turn. The vehicle again accelerated, even though I had removed my foot from the accelerator pedal and was applying the brakes. I estimate that as I began the turn, my speed was 10-15 MPH, but the vehicle accelerated to 25-30 MPH. I dismissed both of these prior incidents as not too important and attributed them to some unknown anomaly on the road. However, after the latest incident involving the damage to my garage and vehicle, research showed that several Toyota models and specifically the Sienna have had similar issues in the past. I am reporting this incident to Toyota for their evaluation, but wanted to make your agency aware, also.

Manufacturer: TOYOTA
Mfg Campaign: 11437319
Notice Date: Oct 19, 2021
Recall Date: Oct 19, 2021
Toyota Motor Corporation
Campaign: 11437319 Other
Oct 19, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

On 10/14/2021, as my wife was pulling into our attached garage, the vehicle suddenly accelerated, hitting a metal storage shelf located at the back wall of the garage. The impact of the crash caused the vehicle and the shelf to extensively damage the dry wall of that area of the garage, as well as to damage the pedestal supporting the house water heater, which resulted in the water heater detaching away from the wall and being destroyed. There was, of course, also major damage to the front bumper area of the vehicle. It is my contention that the cause of the accident lies in some component of the vehicle acceleration system. I believe this to be true because of two prior incidents which occurred within the month before this happened. On 09/16/2021, I was driving this vehicle and wanted to make a U-turn. I was traveling at approximately 10 MPH, but as I began the turn, suddenly, the vehicle accelerated to about 25 MPH, even though my foot was off the accelerator. My wife and granddaughter were in the vehicle at the time and both expressed alarm, somehow thinking I had purposely made this maneuver, which I assured them that I had not. Then, approximately 7-10 days later (I am unsure of the date), I was driving, alone, in this vehicle and went to make a left-hand turn. The vehicle again accelerated, even though I had removed my foot from the accelerator pedal and was applying the brakes. I estimate that as I began the turn, my speed was 10-15 MPH, but the vehicle accelerated to 25-30 MPH. I dismissed both of these prior incidents as not too important and attributed them to some unknown anomaly on the road. However, after the latest incident involving the damage to my garage and vehicle, research showed that several Toyota models and specifically the Sienna have had similar issues in the past. I am reporting this incident to Toyota for their evaluation, but wanted to make your agency aware, also.

Corrective Action:

On 10/14/2021, as my wife was pulling into our attached garage, the vehicle suddenly accelerated, hitting a metal storage shelf located at the back wall of the garage. The impact of the crash caused the vehicle and the shelf to extensively damage the dry wall of that area of the garage, as well as to damage the pedestal supporting the house water heater, which resulted in the water heater detaching away from the wall and being destroyed. There was, of course, also major damage to the front bumper area of the vehicle. It is my contention that the cause of the accident lies in some component of the vehicle acceleration system. I believe this to be true because of two prior incidents which occurred within the month before this happened. On 09/16/2021, I was driving this vehicle and wanted to make a U-turn. I was traveling at approximately 10 MPH, but as I began the turn, suddenly, the vehicle accelerated to about 25 MPH, even though my foot was off the accelerator. My wife and granddaughter were in the vehicle at the time and both expressed alarm, somehow thinking I had purposely made this maneuver, which I assured them that I had not. Then, approximately 7-10 days later (I am unsure of the date), I was driving, alone, in this vehicle and went to make a left-hand turn. The vehicle again accelerated, even though I had removed my foot from the accelerator pedal and was applying the brakes. I estimate that as I began the turn, my speed was 10-15 MPH, but the vehicle accelerated to 25-30 MPH. I dismissed both of these prior incidents as not too important and attributed them to some unknown anomaly on the road. However, after the latest incident involving the damage to my garage and vehicle, research showed that several Toyota models and specifically the Sienna have had similar issues in the past. I am reporting this incident to Toyota for their evaluation, but wanted to make your agency aware, also.

Additional Notes:

On 10/14/2021, as my wife was pulling into our attached garage, the vehicle suddenly accelerated, hitting a metal storage shelf located at the back wall of the garage. The impact of the crash caused the vehicle and the shelf to extensively damage the dry wall of that area of the garage, as well as to damage the pedestal supporting the house water heater, which resulted in the water heater detaching away from the wall and being destroyed. There was, of course, also major damage to the front bumper area of the vehicle. It is my contention that the cause of the accident lies in some component of the vehicle acceleration system. I believe this to be true because of two prior incidents which occurred within the month before this happened. On 09/16/2021, I was driving this vehicle and wanted to make a U-turn. I was traveling at approximately 10 MPH, but as I began the turn, suddenly, the vehicle accelerated to about 25 MPH, even though my foot was off the accelerator. My wife and granddaughter were in the vehicle at the time and both expressed alarm, somehow thinking I had purposely made this maneuver, which I assured them that I had not. Then, approximately 7-10 days later (I am unsure of the date), I was driving, alone, in this vehicle and went to make a left-hand turn. The vehicle again accelerated, even though I had removed my foot from the accelerator pedal and was applying the brakes. I estimate that as I began the turn, my speed was 10-15 MPH, but the vehicle accelerated to 25-30 MPH. I dismissed both of these prior incidents as not too important and attributed them to some unknown anomaly on the road. However, after the latest incident involving the damage to my garage and vehicle, research showed that several Toyota models and specifically the Sienna have had similar issues in the past. I am reporting this incident to Toyota for their evaluation, but wanted to make your agency aware, also.

Manufacturer: TOYOTA
Mfg Campaign: 11437319
Notice Date: Oct 19, 2021
Recall Date: Oct 19, 2021
Toyota Motor Corporation
Campaign: 11436985 Other
Oct 16, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

On October 15, 2021 at 2 pm I drove into the driveway of a friend. I turned to the right of the driveway on her grass so I could backup and face the road. I’ve done this many times in the past. On this day as I put my foot on the break the van accelerated at a very very high speed. The van was out of my control at this point. I do not know how fast because this all happened in seconds. I was heading straight to their privacy wood fence only feet away. Approximately 20 feet. I don’t recall breaking again but turned the wheel to the right trying to avoid the fence. I hit the fence at a high speed damaged the left bumper and scraped the drivers side of the door. The next second I attempt to break again so I could back out of this when the van continued to accelerate at high speed going straight toward the house only a few feet away. I attempted to avoid the house and hit the right bumper hard at a high speed on the corner of the house. At this point the acceleration stopped and I was able to backup and turn the car around and finally turn the car off. There is major damage to the van and some to the fence and house. I was very upset and in shock and some soreness the next day but thankfully no one was hurt. This is a very small yard area that this took place at. I am still in shock and extremely confused as to why this happened. I do know without question my foot was not in the accelerator. The van is presently in the body shop. I would like to mention I have a clean record at the age of 64 I have never had an accident and/or speeding ticket in my life. This truly was not human error. I’m a very experienced driver. If it was human error the van should have stopped at the first point of impact on the fence, but did not. It continued to accelerate at a fast speed after hitting the fence hard. The van paused but continued to accelerate at this point when I hit the break again and it went toward the right straight for their house.

Corrective Action:

On October 15, 2021 at 2 pm I drove into the driveway of a friend. I turned to the right of the driveway on her grass so I could backup and face the road. I’ve done this many times in the past. On this day as I put my foot on the break the van accelerated at a very very high speed. The van was out of my control at this point. I do not know how fast because this all happened in seconds. I was heading straight to their privacy wood fence only feet away. Approximately 20 feet. I don’t recall breaking again but turned the wheel to the right trying to avoid the fence. I hit the fence at a high speed damaged the left bumper and scraped the drivers side of the door. The next second I attempt to break again so I could back out of this when the van continued to accelerate at high speed going straight toward the house only a few feet away. I attempted to avoid the house and hit the right bumper hard at a high speed on the corner of the house. At this point the acceleration stopped and I was able to backup and turn the car around and finally turn the car off. There is major damage to the van and some to the fence and house. I was very upset and in shock and some soreness the next day but thankfully no one was hurt. This is a very small yard area that this took place at. I am still in shock and extremely confused as to why this happened. I do know without question my foot was not in the accelerator. The van is presently in the body shop. I would like to mention I have a clean record at the age of 64 I have never had an accident and/or speeding ticket in my life. This truly was not human error. I’m a very experienced driver. If it was human error the van should have stopped at the first point of impact on the fence, but did not. It continued to accelerate at a fast speed after hitting the fence hard. The van paused but continued to accelerate at this point when I hit the break again and it went toward the right straight for their house.

Additional Notes:

On October 15, 2021 at 2 pm I drove into the driveway of a friend. I turned to the right of the driveway on her grass so I could backup and face the road. I’ve done this many times in the past. On this day as I put my foot on the break the van accelerated at a very very high speed. The van was out of my control at this point. I do not know how fast because this all happened in seconds. I was heading straight to their privacy wood fence only feet away. Approximately 20 feet. I don’t recall breaking again but turned the wheel to the right trying to avoid the fence. I hit the fence at a high speed damaged the left bumper and scraped the drivers side of the door. The next second I attempt to break again so I could back out of this when the van continued to accelerate at high speed going straight toward the house only a few feet away. I attempted to avoid the house and hit the right bumper hard at a high speed on the corner of the house. At this point the acceleration stopped and I was able to backup and turn the car around and finally turn the car off. There is major damage to the van and some to the fence and house. I was very upset and in shock and some soreness the next day but thankfully no one was hurt. This is a very small yard area that this took place at. I am still in shock and extremely confused as to why this happened. I do know without question my foot was not in the accelerator. The van is presently in the body shop. I would like to mention I have a clean record at the age of 64 I have never had an accident and/or speeding ticket in my life. This truly was not human error. I’m a very experienced driver. If it was human error the van should have stopped at the first point of impact on the fence, but did not. It continued to accelerate at a fast speed after hitting the fence hard. The van paused but continued to accelerate at this point when I hit the break again and it went toward the right straight for their house.

Manufacturer: TOYOTA
Mfg Campaign: 11436985
Notice Date: Oct 16, 2021
Recall Date: Oct 16, 2021

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