Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TA02, 20LA01
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB02/20TA02/20LB01
Recall Date: Jan 13, 2020
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain 2012-2018 AMS Genesis wheelchair vans, built on a Toyota Sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 25, 2019
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 16, 2019
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET19A
Recall Date: Jun 28, 2019
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2014-2019 Toyota Sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 4, 2019
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Sienna vehicles built with a specific lot of 10-spoke alloy wheels from one production facility. These wheels may not have been properly cooled during manufacturing. As a result, the wheels may crack in the spokes from an impact while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: J0J
Recall Date: Feb 22, 2018
Consumer Complaints
79 ComplaintsToyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. ADDITIONALLY, THE VEHICLE DECELERATED INDEPENDENTLY ON OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LARRY H MILLER TOYOTA COLORADO SPRINGS (LOCATED AT 5115 NEW CAR DR, COLORADO SPRINGS, CO 80923, (719) 419-5832) WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE CONSUMER STATED THE WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE SUDDENLY STOPPED REVERSING AND THE ENGINE BEGAN TO REV UP AS IF THE GAS PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS PUT INTO PARK AND BACK INTO REVERSE. THE ISSUE RESOLVED ITSELF. THE BRAKING SYSTEM WOULD SHUTTER WHEN IN SNOW OR ICE CAUSING THE VEHICLE TO VIBRATE VIOLENTLY AND LOSE TRACTION. *JS
Corrective Action:
TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. ADDITIONALLY, THE VEHICLE DECELERATED INDEPENDENTLY ON OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LARRY H MILLER TOYOTA COLORADO SPRINGS (LOCATED AT 5115 NEW CAR DR, COLORADO SPRINGS, CO 80923, (719) 419-5832) WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE CONSUMER STATED THE WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE SUDDENLY STOPPED REVERSING AND THE ENGINE BEGAN TO REV UP AS IF THE GAS PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS PUT INTO PARK AND BACK INTO REVERSE. THE ISSUE RESOLVED ITSELF. THE BRAKING SYSTEM WOULD SHUTTER WHEN IN SNOW OR ICE CAUSING THE VEHICLE TO VIBRATE VIOLENTLY AND LOSE TRACTION. *JS
Additional Notes:
TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. ADDITIONALLY, THE VEHICLE DECELERATED INDEPENDENTLY ON OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LARRY H MILLER TOYOTA COLORADO SPRINGS (LOCATED AT 5115 NEW CAR DR, COLORADO SPRINGS, CO 80923, (719) 419-5832) WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE CONSUMER STATED THE WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE SUDDENLY STOPPED REVERSING AND THE ENGINE BEGAN TO REV UP AS IF THE GAS PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS PUT INTO PARK AND BACK INTO REVERSE. THE ISSUE RESOLVED ITSELF. THE BRAKING SYSTEM WOULD SHUTTER WHEN IN SNOW OR ICE CAUSING THE VEHICLE TO VIBRATE VIOLENTLY AND LOSE TRACTION. *JS
Mfg Campaign: 11184028
Recall Date: Mar 4, 2019
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. ADDITIONALLY, THE VEHICLE DECELERATED INDEPENDENTLY ON OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LARRY H MILLER TOYOTA COLORADO SPRINGS (LOCATED AT 5115 NEW CAR DR, COLORADO SPRINGS, CO 80923, (719) 419-5832) WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE CONSUMER STATED THE WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE SUDDENLY STOPPED REVERSING AND THE ENGINE BEGAN TO REV UP AS IF THE GAS PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS PUT INTO PARK AND BACK INTO REVERSE. THE ISSUE RESOLVED ITSELF. THE BRAKING SYSTEM WOULD SHUTTER WHEN IN SNOW OR ICE CAUSING THE VEHICLE TO VIBRATE VIOLENTLY AND LOSE TRACTION. *JS
Corrective Action:
TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. ADDITIONALLY, THE VEHICLE DECELERATED INDEPENDENTLY ON OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LARRY H MILLER TOYOTA COLORADO SPRINGS (LOCATED AT 5115 NEW CAR DR, COLORADO SPRINGS, CO 80923, (719) 419-5832) WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE CONSUMER STATED THE WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE SUDDENLY STOPPED REVERSING AND THE ENGINE BEGAN TO REV UP AS IF THE GAS PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS PUT INTO PARK AND BACK INTO REVERSE. THE ISSUE RESOLVED ITSELF. THE BRAKING SYSTEM WOULD SHUTTER WHEN IN SNOW OR ICE CAUSING THE VEHICLE TO VIBRATE VIOLENTLY AND LOSE TRACTION. *JS
Additional Notes:
TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. ADDITIONALLY, THE VEHICLE DECELERATED INDEPENDENTLY ON OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LARRY H MILLER TOYOTA COLORADO SPRINGS (LOCATED AT 5115 NEW CAR DR, COLORADO SPRINGS, CO 80923, (719) 419-5832) WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE CONSUMER STATED THE WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE SUDDENLY STOPPED REVERSING AND THE ENGINE BEGAN TO REV UP AS IF THE GAS PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS PUT INTO PARK AND BACK INTO REVERSE. THE ISSUE RESOLVED ITSELF. THE BRAKING SYSTEM WOULD SHUTTER WHEN IN SNOW OR ICE CAUSING THE VEHICLE TO VIBRATE VIOLENTLY AND LOSE TRACTION. *JS
Mfg Campaign: 11184028
Recall Date: Mar 4, 2019
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. ADDITIONALLY, THE VEHICLE DECELERATED INDEPENDENTLY ON OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LARRY H MILLER TOYOTA COLORADO SPRINGS (LOCATED AT 5115 NEW CAR DR, COLORADO SPRINGS, CO 80923, (719) 419-5832) WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE CONSUMER STATED THE WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE SUDDENLY STOPPED REVERSING AND THE ENGINE BEGAN TO REV UP AS IF THE GAS PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS PUT INTO PARK AND BACK INTO REVERSE. THE ISSUE RESOLVED ITSELF. THE BRAKING SYSTEM WOULD SHUTTER WHEN IN SNOW OR ICE CAUSING THE VEHICLE TO VIBRATE VIOLENTLY AND LOSE TRACTION. *JS
Corrective Action:
TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. ADDITIONALLY, THE VEHICLE DECELERATED INDEPENDENTLY ON OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LARRY H MILLER TOYOTA COLORADO SPRINGS (LOCATED AT 5115 NEW CAR DR, COLORADO SPRINGS, CO 80923, (719) 419-5832) WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE CONSUMER STATED THE WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE SUDDENLY STOPPED REVERSING AND THE ENGINE BEGAN TO REV UP AS IF THE GAS PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS PUT INTO PARK AND BACK INTO REVERSE. THE ISSUE RESOLVED ITSELF. THE BRAKING SYSTEM WOULD SHUTTER WHEN IN SNOW OR ICE CAUSING THE VEHICLE TO VIBRATE VIOLENTLY AND LOSE TRACTION. *JS
Additional Notes:
TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. ADDITIONALLY, THE VEHICLE DECELERATED INDEPENDENTLY ON OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LARRY H MILLER TOYOTA COLORADO SPRINGS (LOCATED AT 5115 NEW CAR DR, COLORADO SPRINGS, CO 80923, (719) 419-5832) WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE CONSUMER STATED THE WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE SUDDENLY STOPPED REVERSING AND THE ENGINE BEGAN TO REV UP AS IF THE GAS PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS PUT INTO PARK AND BACK INTO REVERSE. THE ISSUE RESOLVED ITSELF. THE BRAKING SYSTEM WOULD SHUTTER WHEN IN SNOW OR ICE CAUSING THE VEHICLE TO VIBRATE VIOLENTLY AND LOSE TRACTION. *JS
Mfg Campaign: 11184028
Recall Date: Mar 4, 2019
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
2018 TOYOTA SIENNA LE. CONSUMER WRITES IN REGARD TO DELAYED ACCELERATION WHICH IS CAUSING TRANSMISSION DAMAGE. *AS *TR
Corrective Action:
2018 TOYOTA SIENNA LE. CONSUMER WRITES IN REGARD TO DELAYED ACCELERATION WHICH IS CAUSING TRANSMISSION DAMAGE. *AS *TR
Additional Notes:
2018 TOYOTA SIENNA LE. CONSUMER WRITES IN REGARD TO DELAYED ACCELERATION WHICH IS CAUSING TRANSMISSION DAMAGE. *AS *TR
Mfg Campaign: 11175491
Recall Date: Feb 25, 2019
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
3RD ROW POWER SEATS ARE MALFUNCTIONING AND ARE OPERATING WHILE VEHICLE IS IN MOTION. MULTIPLE TIMES, AND ON DIFFERENT DAYS, THE POWER SEATS HAVE STARTED TO CLOSE WHILE PASSENGER IS SEATED AND BUCKLED IN THE SEAT. OCCURRED TODAY WHILE ON THE HIGHWAY, AT HIGHWAY SPEED WHILE MY WIFE WAS SEATED IN THE DRIVERS SIDE 2 SEAT SPLIT. THE SEAT STARTED TO CLOSE ON ITS OWN - NO ONE TOUCHED ANY BUTTON AND WE HAD BEEN DRIVING FOR OVER AN HOUR. THE SEAT PUT PRESSURE ON HER UNTIL IT STOPPED IN A PARTIALLY CLOSED POSITION. THE SEAT BUTTONS THEN DID NOT WORK TO REOPEN THE SEAT BACK FOR SEVERAL MINUTES. THIS WOULD BE EXTREMELY DANGEROUS FOR A SMALL CHILD. THIS HAS HAPPENED IN A SIMILAR SCENARIO ON MULTIPLE OCCASIONS AND WE ARE CERTAIN THAT THE POWER SEATS ARE MALFUNCTIONING.
Corrective Action:
3RD ROW POWER SEATS ARE MALFUNCTIONING AND ARE OPERATING WHILE VEHICLE IS IN MOTION. MULTIPLE TIMES, AND ON DIFFERENT DAYS, THE POWER SEATS HAVE STARTED TO CLOSE WHILE PASSENGER IS SEATED AND BUCKLED IN THE SEAT. OCCURRED TODAY WHILE ON THE HIGHWAY, AT HIGHWAY SPEED WHILE MY WIFE WAS SEATED IN THE DRIVERS SIDE 2 SEAT SPLIT. THE SEAT STARTED TO CLOSE ON ITS OWN - NO ONE TOUCHED ANY BUTTON AND WE HAD BEEN DRIVING FOR OVER AN HOUR. THE SEAT PUT PRESSURE ON HER UNTIL IT STOPPED IN A PARTIALLY CLOSED POSITION. THE SEAT BUTTONS THEN DID NOT WORK TO REOPEN THE SEAT BACK FOR SEVERAL MINUTES. THIS WOULD BE EXTREMELY DANGEROUS FOR A SMALL CHILD. THIS HAS HAPPENED IN A SIMILAR SCENARIO ON MULTIPLE OCCASIONS AND WE ARE CERTAIN THAT THE POWER SEATS ARE MALFUNCTIONING.
Additional Notes:
3RD ROW POWER SEATS ARE MALFUNCTIONING AND ARE OPERATING WHILE VEHICLE IS IN MOTION. MULTIPLE TIMES, AND ON DIFFERENT DAYS, THE POWER SEATS HAVE STARTED TO CLOSE WHILE PASSENGER IS SEATED AND BUCKLED IN THE SEAT. OCCURRED TODAY WHILE ON THE HIGHWAY, AT HIGHWAY SPEED WHILE MY WIFE WAS SEATED IN THE DRIVERS SIDE 2 SEAT SPLIT. THE SEAT STARTED TO CLOSE ON ITS OWN - NO ONE TOUCHED ANY BUTTON AND WE HAD BEEN DRIVING FOR OVER AN HOUR. THE SEAT PUT PRESSURE ON HER UNTIL IT STOPPED IN A PARTIALLY CLOSED POSITION. THE SEAT BUTTONS THEN DID NOT WORK TO REOPEN THE SEAT BACK FOR SEVERAL MINUTES. THIS WOULD BE EXTREMELY DANGEROUS FOR A SMALL CHILD. THIS HAS HAPPENED IN A SIMILAR SCENARIO ON MULTIPLE OCCASIONS AND WE ARE CERTAIN THAT THE POWER SEATS ARE MALFUNCTIONING.
Mfg Campaign: 11181710
Recall Date: Feb 21, 2019
Toyota Motor Corporation
Defect Description:
SEATS
Potential Consequences:
3RD ROW POWER SEATS ARE MALFUNCTIONING AND ARE OPERATING WHILE VEHICLE IS IN MOTION. MULTIPLE TIMES, AND ON DIFFERENT DAYS, THE POWER SEATS HAVE STARTED TO CLOSE WHILE PASSENGER IS SEATED AND BUCKLED IN THE SEAT. OCCURRED TODAY WHILE ON THE HIGHWAY, AT HIGHWAY SPEED WHILE MY WIFE WAS SEATED IN THE DRIVERS SIDE 2 SEAT SPLIT. THE SEAT STARTED TO CLOSE ON ITS OWN - NO ONE TOUCHED ANY BUTTON AND WE HAD BEEN DRIVING FOR OVER AN HOUR. THE SEAT PUT PRESSURE ON HER UNTIL IT STOPPED IN A PARTIALLY CLOSED POSITION. THE SEAT BUTTONS THEN DID NOT WORK TO REOPEN THE SEAT BACK FOR SEVERAL MINUTES. THIS WOULD BE EXTREMELY DANGEROUS FOR A SMALL CHILD. THIS HAS HAPPENED IN A SIMILAR SCENARIO ON MULTIPLE OCCASIONS AND WE ARE CERTAIN THAT THE POWER SEATS ARE MALFUNCTIONING.
Corrective Action:
3RD ROW POWER SEATS ARE MALFUNCTIONING AND ARE OPERATING WHILE VEHICLE IS IN MOTION. MULTIPLE TIMES, AND ON DIFFERENT DAYS, THE POWER SEATS HAVE STARTED TO CLOSE WHILE PASSENGER IS SEATED AND BUCKLED IN THE SEAT. OCCURRED TODAY WHILE ON THE HIGHWAY, AT HIGHWAY SPEED WHILE MY WIFE WAS SEATED IN THE DRIVERS SIDE 2 SEAT SPLIT. THE SEAT STARTED TO CLOSE ON ITS OWN - NO ONE TOUCHED ANY BUTTON AND WE HAD BEEN DRIVING FOR OVER AN HOUR. THE SEAT PUT PRESSURE ON HER UNTIL IT STOPPED IN A PARTIALLY CLOSED POSITION. THE SEAT BUTTONS THEN DID NOT WORK TO REOPEN THE SEAT BACK FOR SEVERAL MINUTES. THIS WOULD BE EXTREMELY DANGEROUS FOR A SMALL CHILD. THIS HAS HAPPENED IN A SIMILAR SCENARIO ON MULTIPLE OCCASIONS AND WE ARE CERTAIN THAT THE POWER SEATS ARE MALFUNCTIONING.
Additional Notes:
3RD ROW POWER SEATS ARE MALFUNCTIONING AND ARE OPERATING WHILE VEHICLE IS IN MOTION. MULTIPLE TIMES, AND ON DIFFERENT DAYS, THE POWER SEATS HAVE STARTED TO CLOSE WHILE PASSENGER IS SEATED AND BUCKLED IN THE SEAT. OCCURRED TODAY WHILE ON THE HIGHWAY, AT HIGHWAY SPEED WHILE MY WIFE WAS SEATED IN THE DRIVERS SIDE 2 SEAT SPLIT. THE SEAT STARTED TO CLOSE ON ITS OWN - NO ONE TOUCHED ANY BUTTON AND WE HAD BEEN DRIVING FOR OVER AN HOUR. THE SEAT PUT PRESSURE ON HER UNTIL IT STOPPED IN A PARTIALLY CLOSED POSITION. THE SEAT BUTTONS THEN DID NOT WORK TO REOPEN THE SEAT BACK FOR SEVERAL MINUTES. THIS WOULD BE EXTREMELY DANGEROUS FOR A SMALL CHILD. THIS HAS HAPPENED IN A SIMILAR SCENARIO ON MULTIPLE OCCASIONS AND WE ARE CERTAIN THAT THE POWER SEATS ARE MALFUNCTIONING.
Mfg Campaign: 11181710
Recall Date: Feb 21, 2019
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
THE VAN STRUGGLES TO ACCELERATE. THERE IS NO WAY TO TURN OFF ECO MODE. NO BUTTON IS AVAILABLE. VAN STRUGGLES TO GO UP HILLS , EXCELERATE THRU INTERSECTIONS AND ALWAYS HUNTING FOR GEARS OR STUCK IN A GEAR AND SOUNDS AND ACTS VERY HEAVY ON POWER TRAIN END. THERE IS AN OPTION TO TURN OFF ECO LIGHT.TURNING OFF ECO LIGHT DOES NOTHING BUT HIDE THE PROBLEM. WE NEED AN OPTION TO COMPLETE DISABLE ECO MODE WITH UPDATE OR WITH A BUTTON.
Corrective Action:
THE VAN STRUGGLES TO ACCELERATE. THERE IS NO WAY TO TURN OFF ECO MODE. NO BUTTON IS AVAILABLE. VAN STRUGGLES TO GO UP HILLS , EXCELERATE THRU INTERSECTIONS AND ALWAYS HUNTING FOR GEARS OR STUCK IN A GEAR AND SOUNDS AND ACTS VERY HEAVY ON POWER TRAIN END. THERE IS AN OPTION TO TURN OFF ECO LIGHT.TURNING OFF ECO LIGHT DOES NOTHING BUT HIDE THE PROBLEM. WE NEED AN OPTION TO COMPLETE DISABLE ECO MODE WITH UPDATE OR WITH A BUTTON.
Additional Notes:
THE VAN STRUGGLES TO ACCELERATE. THERE IS NO WAY TO TURN OFF ECO MODE. NO BUTTON IS AVAILABLE. VAN STRUGGLES TO GO UP HILLS , EXCELERATE THRU INTERSECTIONS AND ALWAYS HUNTING FOR GEARS OR STUCK IN A GEAR AND SOUNDS AND ACTS VERY HEAVY ON POWER TRAIN END. THERE IS AN OPTION TO TURN OFF ECO LIGHT.TURNING OFF ECO LIGHT DOES NOTHING BUT HIDE THE PROBLEM. WE NEED AN OPTION TO COMPLETE DISABLE ECO MODE WITH UPDATE OR WITH A BUTTON.
Mfg Campaign: 11170282
Recall Date: Jan 16, 2019
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE VAN STRUGGLES TO ACCELERATE. THERE IS NO WAY TO TURN OFF ECO MODE. NO BUTTON IS AVAILABLE. VAN STRUGGLES TO GO UP HILLS , EXCELERATE THRU INTERSECTIONS AND ALWAYS HUNTING FOR GEARS OR STUCK IN A GEAR AND SOUNDS AND ACTS VERY HEAVY ON POWER TRAIN END. THERE IS AN OPTION TO TURN OFF ECO LIGHT.TURNING OFF ECO LIGHT DOES NOTHING BUT HIDE THE PROBLEM. WE NEED AN OPTION TO COMPLETE DISABLE ECO MODE WITH UPDATE OR WITH A BUTTON.
Corrective Action:
THE VAN STRUGGLES TO ACCELERATE. THERE IS NO WAY TO TURN OFF ECO MODE. NO BUTTON IS AVAILABLE. VAN STRUGGLES TO GO UP HILLS , EXCELERATE THRU INTERSECTIONS AND ALWAYS HUNTING FOR GEARS OR STUCK IN A GEAR AND SOUNDS AND ACTS VERY HEAVY ON POWER TRAIN END. THERE IS AN OPTION TO TURN OFF ECO LIGHT.TURNING OFF ECO LIGHT DOES NOTHING BUT HIDE THE PROBLEM. WE NEED AN OPTION TO COMPLETE DISABLE ECO MODE WITH UPDATE OR WITH A BUTTON.
Additional Notes:
THE VAN STRUGGLES TO ACCELERATE. THERE IS NO WAY TO TURN OFF ECO MODE. NO BUTTON IS AVAILABLE. VAN STRUGGLES TO GO UP HILLS , EXCELERATE THRU INTERSECTIONS AND ALWAYS HUNTING FOR GEARS OR STUCK IN A GEAR AND SOUNDS AND ACTS VERY HEAVY ON POWER TRAIN END. THERE IS AN OPTION TO TURN OFF ECO LIGHT.TURNING OFF ECO LIGHT DOES NOTHING BUT HIDE THE PROBLEM. WE NEED AN OPTION TO COMPLETE DISABLE ECO MODE WITH UPDATE OR WITH A BUTTON.
Mfg Campaign: 11170282
Recall Date: Jan 16, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1. EVEN TO GO ON A SMALL UPHILL SLOPE, THE VEHICLE(V6) REALLY STRUGGLES. AND WHEN I TRY TO ACCELERATE, IT KIND OF STALLS OR SLOWS DOWN FOR A MOMENT, THEN TRIES TO SPEED UP BUT ITS STILL VERY SLOW. I'M FACING THIS ISSUE EVERY DAY. MY OTHER CAR 2011 CAMRY(V4) IS VERY SMOOTH AT THE EXACT SAME PLACES. CANT BELIEVE THE PICKUP IS THIS POOR WITH A NEW CAR. 2. ON HIGHWAYS, JUST TO MAINTAIN THE SPEED OVER 65 MPH ON A RECENT TRIP, I HAD TO PRESS REAL HARD ON GAS THE WHOLE TIME, EVEN AFTER THAT, I CAN CLEARLY TELL THE VEHICLE WAS WORKING EXTRA HARD JUST TO BE OVER 65. THIS ISSUE IS CONSISTENT EVERY TIME I GO ON HIGHWAYS. MANY OWNERS HAVE REPORTED THE ABOVE ISSUES AT TOYOTA OWNERS FORUM: HTTPS://WWW.TOYOTA.COM/OWNERS/COMMUNITY/ASK-AN-OWNER/QUESTION-DETAILS/ID/62777282 BOTH ISSUE#1 AND 2 MIGHT LEAD TO/TRIGGER A BACK END COLLISION BECAUSE THE CARS COMING FROM BEHIND WONT KNOW THAT THE VEHICLE WILL SLOW DOWN (DUE TO POOR PICKUP) ALL ON A SUDDEN ON EVEN A SMALLER SLOPE. SAME WITH HIGHWAYS TOO AND GOT TAILGATED ON MANY OCCASSIONS ON HIGHWAYS. RECENTLY DID THE DIAGONOSTICS AT THE DEALERHSIP RECENTLY BUT THEY SAID EVERYTHING LOOKS GOOD.
Corrective Action:
1. EVEN TO GO ON A SMALL UPHILL SLOPE, THE VEHICLE(V6) REALLY STRUGGLES. AND WHEN I TRY TO ACCELERATE, IT KIND OF STALLS OR SLOWS DOWN FOR A MOMENT, THEN TRIES TO SPEED UP BUT ITS STILL VERY SLOW. I'M FACING THIS ISSUE EVERY DAY. MY OTHER CAR 2011 CAMRY(V4) IS VERY SMOOTH AT THE EXACT SAME PLACES. CANT BELIEVE THE PICKUP IS THIS POOR WITH A NEW CAR. 2. ON HIGHWAYS, JUST TO MAINTAIN THE SPEED OVER 65 MPH ON A RECENT TRIP, I HAD TO PRESS REAL HARD ON GAS THE WHOLE TIME, EVEN AFTER THAT, I CAN CLEARLY TELL THE VEHICLE WAS WORKING EXTRA HARD JUST TO BE OVER 65. THIS ISSUE IS CONSISTENT EVERY TIME I GO ON HIGHWAYS. MANY OWNERS HAVE REPORTED THE ABOVE ISSUES AT TOYOTA OWNERS FORUM: HTTPS://WWW.TOYOTA.COM/OWNERS/COMMUNITY/ASK-AN-OWNER/QUESTION-DETAILS/ID/62777282 BOTH ISSUE#1 AND 2 MIGHT LEAD TO/TRIGGER A BACK END COLLISION BECAUSE THE CARS COMING FROM BEHIND WONT KNOW THAT THE VEHICLE WILL SLOW DOWN (DUE TO POOR PICKUP) ALL ON A SUDDEN ON EVEN A SMALLER SLOPE. SAME WITH HIGHWAYS TOO AND GOT TAILGATED ON MANY OCCASSIONS ON HIGHWAYS. RECENTLY DID THE DIAGONOSTICS AT THE DEALERHSIP RECENTLY BUT THEY SAID EVERYTHING LOOKS GOOD.
Additional Notes:
1. EVEN TO GO ON A SMALL UPHILL SLOPE, THE VEHICLE(V6) REALLY STRUGGLES. AND WHEN I TRY TO ACCELERATE, IT KIND OF STALLS OR SLOWS DOWN FOR A MOMENT, THEN TRIES TO SPEED UP BUT ITS STILL VERY SLOW. I'M FACING THIS ISSUE EVERY DAY. MY OTHER CAR 2011 CAMRY(V4) IS VERY SMOOTH AT THE EXACT SAME PLACES. CANT BELIEVE THE PICKUP IS THIS POOR WITH A NEW CAR. 2. ON HIGHWAYS, JUST TO MAINTAIN THE SPEED OVER 65 MPH ON A RECENT TRIP, I HAD TO PRESS REAL HARD ON GAS THE WHOLE TIME, EVEN AFTER THAT, I CAN CLEARLY TELL THE VEHICLE WAS WORKING EXTRA HARD JUST TO BE OVER 65. THIS ISSUE IS CONSISTENT EVERY TIME I GO ON HIGHWAYS. MANY OWNERS HAVE REPORTED THE ABOVE ISSUES AT TOYOTA OWNERS FORUM: HTTPS://WWW.TOYOTA.COM/OWNERS/COMMUNITY/ASK-AN-OWNER/QUESTION-DETAILS/ID/62777282 BOTH ISSUE#1 AND 2 MIGHT LEAD TO/TRIGGER A BACK END COLLISION BECAUSE THE CARS COMING FROM BEHIND WONT KNOW THAT THE VEHICLE WILL SLOW DOWN (DUE TO POOR PICKUP) ALL ON A SUDDEN ON EVEN A SMALLER SLOPE. SAME WITH HIGHWAYS TOO AND GOT TAILGATED ON MANY OCCASSIONS ON HIGHWAYS. RECENTLY DID THE DIAGONOSTICS AT THE DEALERHSIP RECENTLY BUT THEY SAID EVERYTHING LOOKS GOOD.
Mfg Campaign: 11152940
Recall Date: Nov 20, 2018
Toyota Motor Corporation
Defect Description:
SEATS
Potential Consequences:
I HAVE A QUESTION REGARDING VEHICLE SEAT MOVEMENT. I HAVE BEEN TOLD BY TWO DEALERSHIPS THAT THE SEATS IN THE THIRD ROW OF THE TOYOTA SIENNA ARE MEANT TO HAVE SOME PLAY TO THEM. MY MAIN CONCERN IS THAT WITH A COUPLE OF CAR SEATS IN THE THIRD ROW, OR A COUPLE OF PASSENGERS, THE MOVEMENT OF THE SEATS MAY BE AN ISSUE. ALL FOUR SEAT LATCHES ROTATE WHEN LIFTING ON THE SEAT BY HAND, ALLOWING THE SEAT TO TWIST, MOVE TO THE REAR OF THE VEHICLE AND MOVE LATERALLY. THIS WOULD BE LESS OF A CONCERN IF THE SEATS THEMSELVES WERE NOT THE MOUNT FOR THE LATCH SYSTEM AND SEAT BELTS. MY QUESTION IS, WHAT MOVEMENT IS ALLOWED OF THESE SEATS? IN AN ACCIDENT, A HUGE AMOUNT OF FORCE CAN BE EXERTED ON THESE LATCHES, AND IF THEY ALLOW PLAY, THAT FORCE CAN BE MULTIPLIED BY THAT MOVEMENT. THE INCREASE IN FORCE COULD POTENTIALLY CAUSE THE LATCHES TO FAIL. CURRENTLY THERE IS NO SAFETY TEST FOR THIRD ROW OCCUPANTS OR REAR END COLLISIONS, FROM WHAT I HAVE RESEARCHED. THE ATTACHED FILES SHOW THE ACCESSIBLE LATCHES, AND THEIR MOVEMENT WHEN FORCE IS APPLIED TO THE SEAT.
Corrective Action:
I HAVE A QUESTION REGARDING VEHICLE SEAT MOVEMENT. I HAVE BEEN TOLD BY TWO DEALERSHIPS THAT THE SEATS IN THE THIRD ROW OF THE TOYOTA SIENNA ARE MEANT TO HAVE SOME PLAY TO THEM. MY MAIN CONCERN IS THAT WITH A COUPLE OF CAR SEATS IN THE THIRD ROW, OR A COUPLE OF PASSENGERS, THE MOVEMENT OF THE SEATS MAY BE AN ISSUE. ALL FOUR SEAT LATCHES ROTATE WHEN LIFTING ON THE SEAT BY HAND, ALLOWING THE SEAT TO TWIST, MOVE TO THE REAR OF THE VEHICLE AND MOVE LATERALLY. THIS WOULD BE LESS OF A CONCERN IF THE SEATS THEMSELVES WERE NOT THE MOUNT FOR THE LATCH SYSTEM AND SEAT BELTS. MY QUESTION IS, WHAT MOVEMENT IS ALLOWED OF THESE SEATS? IN AN ACCIDENT, A HUGE AMOUNT OF FORCE CAN BE EXERTED ON THESE LATCHES, AND IF THEY ALLOW PLAY, THAT FORCE CAN BE MULTIPLIED BY THAT MOVEMENT. THE INCREASE IN FORCE COULD POTENTIALLY CAUSE THE LATCHES TO FAIL. CURRENTLY THERE IS NO SAFETY TEST FOR THIRD ROW OCCUPANTS OR REAR END COLLISIONS, FROM WHAT I HAVE RESEARCHED. THE ATTACHED FILES SHOW THE ACCESSIBLE LATCHES, AND THEIR MOVEMENT WHEN FORCE IS APPLIED TO THE SEAT.
Additional Notes:
I HAVE A QUESTION REGARDING VEHICLE SEAT MOVEMENT. I HAVE BEEN TOLD BY TWO DEALERSHIPS THAT THE SEATS IN THE THIRD ROW OF THE TOYOTA SIENNA ARE MEANT TO HAVE SOME PLAY TO THEM. MY MAIN CONCERN IS THAT WITH A COUPLE OF CAR SEATS IN THE THIRD ROW, OR A COUPLE OF PASSENGERS, THE MOVEMENT OF THE SEATS MAY BE AN ISSUE. ALL FOUR SEAT LATCHES ROTATE WHEN LIFTING ON THE SEAT BY HAND, ALLOWING THE SEAT TO TWIST, MOVE TO THE REAR OF THE VEHICLE AND MOVE LATERALLY. THIS WOULD BE LESS OF A CONCERN IF THE SEATS THEMSELVES WERE NOT THE MOUNT FOR THE LATCH SYSTEM AND SEAT BELTS. MY QUESTION IS, WHAT MOVEMENT IS ALLOWED OF THESE SEATS? IN AN ACCIDENT, A HUGE AMOUNT OF FORCE CAN BE EXERTED ON THESE LATCHES, AND IF THEY ALLOW PLAY, THAT FORCE CAN BE MULTIPLIED BY THAT MOVEMENT. THE INCREASE IN FORCE COULD POTENTIALLY CAUSE THE LATCHES TO FAIL. CURRENTLY THERE IS NO SAFETY TEST FOR THIRD ROW OCCUPANTS OR REAR END COLLISIONS, FROM WHAT I HAVE RESEARCHED. THE ATTACHED FILES SHOW THE ACCESSIBLE LATCHES, AND THEIR MOVEMENT WHEN FORCE IS APPLIED TO THE SEAT.
Mfg Campaign: 11150111
Recall Date: Nov 8, 2018
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXPLODING MOON ROOF
Corrective Action:
EXPLODING MOON ROOF
Additional Notes:
EXPLODING MOON ROOF
Mfg Campaign: 11139082
Recall Date: Oct 8, 2018
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
MY 2018 SIENNA LE IS EXPERIENCING ACCELERATION PROBLEMS. I HAD THE SOFTWARE UP DATED BUT AFTER APPROXIMATELY 1,000 MILES THE PROBLEM IS RETURNING. THIS PROBLEM IS ESPECIALLY UNSAFE WHEN MERGING ONTO THE HIGHWAY.
Corrective Action:
MY 2018 SIENNA LE IS EXPERIENCING ACCELERATION PROBLEMS. I HAD THE SOFTWARE UP DATED BUT AFTER APPROXIMATELY 1,000 MILES THE PROBLEM IS RETURNING. THIS PROBLEM IS ESPECIALLY UNSAFE WHEN MERGING ONTO THE HIGHWAY.
Additional Notes:
MY 2018 SIENNA LE IS EXPERIENCING ACCELERATION PROBLEMS. I HAD THE SOFTWARE UP DATED BUT AFTER APPROXIMATELY 1,000 MILES THE PROBLEM IS RETURNING. THIS PROBLEM IS ESPECIALLY UNSAFE WHEN MERGING ONTO THE HIGHWAY.
Mfg Campaign: 11131655
Recall Date: Sep 26, 2018
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2018 SIENNA LE IS EXPERIENCING ACCELERATION PROBLEMS. I HAD THE SOFTWARE UP DATED BUT AFTER APPROXIMATELY 1,000 MILES THE PROBLEM IS RETURNING. THIS PROBLEM IS ESPECIALLY UNSAFE WHEN MERGING ONTO THE HIGHWAY.
Corrective Action:
MY 2018 SIENNA LE IS EXPERIENCING ACCELERATION PROBLEMS. I HAD THE SOFTWARE UP DATED BUT AFTER APPROXIMATELY 1,000 MILES THE PROBLEM IS RETURNING. THIS PROBLEM IS ESPECIALLY UNSAFE WHEN MERGING ONTO THE HIGHWAY.
Additional Notes:
MY 2018 SIENNA LE IS EXPERIENCING ACCELERATION PROBLEMS. I HAD THE SOFTWARE UP DATED BUT AFTER APPROXIMATELY 1,000 MILES THE PROBLEM IS RETURNING. THIS PROBLEM IS ESPECIALLY UNSAFE WHEN MERGING ONTO THE HIGHWAY.
Mfg Campaign: 11131655
Recall Date: Sep 26, 2018
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE AUTOMATIC SLIDING DOORS DO NOT HAVE AN AUTO/EMERGENCY STOP IF SOMETHING IMPEDES THEIR SHUTTING. A CHILD CAN GET CRUSHED IF AN ADULT IS NOT THERE TO STOP THE DOORS. EVEN THOUGH I WAS THERE IT WAS VERY HARD FOR ME (AN ADULT) TO STOP THE DOORS FROM CLOSING. YES, THE CHILD WAS WRONG FOR PUSHING THE CLOSE BUTTON THEN REACHING BACK IN THE VAN TO RETRIEVE SOMETHING. HE THOUGHT IT WOULD STOP UNTIL HE WAS DONE. THANKFULLY I WAS STANDING BESIDE HIM AND WAS ABLE TO PULL HIM AWAY BUT THE DOOR STILL CAUGHT MY ARM AND I HAD TO PUSH REALLY HARD TO STOP IT. IT JUST HAPPENED SO FAST. THE VEHICLE WAS STATIONARY, IN PARK, AND THE IGNITION WAS SWITCHED OFF.
Corrective Action:
THE AUTOMATIC SLIDING DOORS DO NOT HAVE AN AUTO/EMERGENCY STOP IF SOMETHING IMPEDES THEIR SHUTTING. A CHILD CAN GET CRUSHED IF AN ADULT IS NOT THERE TO STOP THE DOORS. EVEN THOUGH I WAS THERE IT WAS VERY HARD FOR ME (AN ADULT) TO STOP THE DOORS FROM CLOSING. YES, THE CHILD WAS WRONG FOR PUSHING THE CLOSE BUTTON THEN REACHING BACK IN THE VAN TO RETRIEVE SOMETHING. HE THOUGHT IT WOULD STOP UNTIL HE WAS DONE. THANKFULLY I WAS STANDING BESIDE HIM AND WAS ABLE TO PULL HIM AWAY BUT THE DOOR STILL CAUGHT MY ARM AND I HAD TO PUSH REALLY HARD TO STOP IT. IT JUST HAPPENED SO FAST. THE VEHICLE WAS STATIONARY, IN PARK, AND THE IGNITION WAS SWITCHED OFF.
Additional Notes:
THE AUTOMATIC SLIDING DOORS DO NOT HAVE AN AUTO/EMERGENCY STOP IF SOMETHING IMPEDES THEIR SHUTTING. A CHILD CAN GET CRUSHED IF AN ADULT IS NOT THERE TO STOP THE DOORS. EVEN THOUGH I WAS THERE IT WAS VERY HARD FOR ME (AN ADULT) TO STOP THE DOORS FROM CLOSING. YES, THE CHILD WAS WRONG FOR PUSHING THE CLOSE BUTTON THEN REACHING BACK IN THE VAN TO RETRIEVE SOMETHING. HE THOUGHT IT WOULD STOP UNTIL HE WAS DONE. THANKFULLY I WAS STANDING BESIDE HIM AND WAS ABLE TO PULL HIM AWAY BUT THE DOOR STILL CAUGHT MY ARM AND I HAD TO PUSH REALLY HARD TO STOP IT. IT JUST HAPPENED SO FAST. THE VEHICLE WAS STATIONARY, IN PARK, AND THE IGNITION WAS SWITCHED OFF.
Mfg Campaign: 11130170
Recall Date: Sep 18, 2018
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT STATED THAT THE CARPET ON THE DRIVER SIDE NEAR THE ACCELERATOR AND BRAKE PEDALS WAS LOOSE AND MADE CONTACT WITH THE DRIVER'S FOOT WHILE DRIVING. THE VEHICLE WAS TAKEN TO CAIN TOYOTA (6527 WHIPPLE AVE NW, NORTH CANTON, OH), BUT THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,700.
Corrective Action:
TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT STATED THAT THE CARPET ON THE DRIVER SIDE NEAR THE ACCELERATOR AND BRAKE PEDALS WAS LOOSE AND MADE CONTACT WITH THE DRIVER'S FOOT WHILE DRIVING. THE VEHICLE WAS TAKEN TO CAIN TOYOTA (6527 WHIPPLE AVE NW, NORTH CANTON, OH), BUT THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,700.
Additional Notes:
TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT STATED THAT THE CARPET ON THE DRIVER SIDE NEAR THE ACCELERATOR AND BRAKE PEDALS WAS LOOSE AND MADE CONTACT WITH THE DRIVER'S FOOT WHILE DRIVING. THE VEHICLE WAS TAKEN TO CAIN TOYOTA (6527 WHIPPLE AVE NW, NORTH CANTON, OH), BUT THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,700.
Mfg Campaign: 11123640
Recall Date: Aug 31, 2018
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
3RD ROW SEATING PASSENGER SIDE CUT HOLDERS AND SIDE PANEL GET HOT AFTER 10 MINUTES OF DRIVING. TOOK THE VEHICLE TO TOYOTA DEALERSHIP FOR DIAGNOSIS AND WAS TOLD THAT THE REAR HEATING UNIT IS ROUTED ALONG THE 3RD ROW SEATING PASSENGER SIDE CUT HOLDERS AND SIDE PANEL. SINCE THE LINES FOR THE REAR HEATING UNIT IS RUNNING WITH COOLANT AT 190F, THE HEAT IS TRANSFERRED TO THE SURROUNDING AREA AND CAUSING THE HOT CUP HOLDERS AND SIDE QUARTER PANEL. AS THE VEHICLE AGES, THIS WILL DEFINITELY BECOME WORSE. THE TOYOTA DEALERSHIP INFORMED ME THAT THIS IS THE WAY DESIGNED BY TOYOTA; HOWEVER, THIS CLEARLY IS A DESIGN FLAW AND NEEDS TO BE REMEDIED.
Corrective Action:
3RD ROW SEATING PASSENGER SIDE CUT HOLDERS AND SIDE PANEL GET HOT AFTER 10 MINUTES OF DRIVING. TOOK THE VEHICLE TO TOYOTA DEALERSHIP FOR DIAGNOSIS AND WAS TOLD THAT THE REAR HEATING UNIT IS ROUTED ALONG THE 3RD ROW SEATING PASSENGER SIDE CUT HOLDERS AND SIDE PANEL. SINCE THE LINES FOR THE REAR HEATING UNIT IS RUNNING WITH COOLANT AT 190F, THE HEAT IS TRANSFERRED TO THE SURROUNDING AREA AND CAUSING THE HOT CUP HOLDERS AND SIDE QUARTER PANEL. AS THE VEHICLE AGES, THIS WILL DEFINITELY BECOME WORSE. THE TOYOTA DEALERSHIP INFORMED ME THAT THIS IS THE WAY DESIGNED BY TOYOTA; HOWEVER, THIS CLEARLY IS A DESIGN FLAW AND NEEDS TO BE REMEDIED.
Additional Notes:
3RD ROW SEATING PASSENGER SIDE CUT HOLDERS AND SIDE PANEL GET HOT AFTER 10 MINUTES OF DRIVING. TOOK THE VEHICLE TO TOYOTA DEALERSHIP FOR DIAGNOSIS AND WAS TOLD THAT THE REAR HEATING UNIT IS ROUTED ALONG THE 3RD ROW SEATING PASSENGER SIDE CUT HOLDERS AND SIDE PANEL. SINCE THE LINES FOR THE REAR HEATING UNIT IS RUNNING WITH COOLANT AT 190F, THE HEAT IS TRANSFERRED TO THE SURROUNDING AREA AND CAUSING THE HOT CUP HOLDERS AND SIDE QUARTER PANEL. AS THE VEHICLE AGES, THIS WILL DEFINITELY BECOME WORSE. THE TOYOTA DEALERSHIP INFORMED ME THAT THIS IS THE WAY DESIGNED BY TOYOTA; HOWEVER, THIS CLEARLY IS A DESIGN FLAW AND NEEDS TO BE REMEDIED.
Mfg Campaign: 11122116
Recall Date: Aug 24, 2018
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I RENTED A 2018 TOYOTA SIENNA ON A RECENT TRIP TO HAWAII. UNLIKE EARLIER SIENNA MODELS (WHICH HAD BOLDER, THICKER LABELS FOR THE INDICATORS), THE INSTRUMENT PANEL WAS VERY FAINT AND HARD TO READ IN DAYLIGHT. IN SHADE, IT WAS ALMOST INVISIBLE. I CHECKED THE MANUAL TO SEE IF I COULD TURN THE BRIGHTNESS UP, BUT IT APPEARS TO HAVE BEEN DESIGNED THIS WAY. I'M CONCERNED THAT NOT BEING ABLE TO SEE THE INSTRUMENT PANEL TO OBSERVE SPEED OR OTHER INFORMATION COULD CAUSE AN ACCIDENT, ESPECIALLY IF YOU HAVE TO TAKE YOUR EYES OFF THE ROAD BECAUSE IT'S SO HARD TO READ. IT'S ENOUGH TO MAKE ME NOT BUY THIS CAR, BECAUSE IT MADE ME FEEL VERY UNSAFE IN DRIVING.
Corrective Action:
I RENTED A 2018 TOYOTA SIENNA ON A RECENT TRIP TO HAWAII. UNLIKE EARLIER SIENNA MODELS (WHICH HAD BOLDER, THICKER LABELS FOR THE INDICATORS), THE INSTRUMENT PANEL WAS VERY FAINT AND HARD TO READ IN DAYLIGHT. IN SHADE, IT WAS ALMOST INVISIBLE. I CHECKED THE MANUAL TO SEE IF I COULD TURN THE BRIGHTNESS UP, BUT IT APPEARS TO HAVE BEEN DESIGNED THIS WAY. I'M CONCERNED THAT NOT BEING ABLE TO SEE THE INSTRUMENT PANEL TO OBSERVE SPEED OR OTHER INFORMATION COULD CAUSE AN ACCIDENT, ESPECIALLY IF YOU HAVE TO TAKE YOUR EYES OFF THE ROAD BECAUSE IT'S SO HARD TO READ. IT'S ENOUGH TO MAKE ME NOT BUY THIS CAR, BECAUSE IT MADE ME FEEL VERY UNSAFE IN DRIVING.
Additional Notes:
I RENTED A 2018 TOYOTA SIENNA ON A RECENT TRIP TO HAWAII. UNLIKE EARLIER SIENNA MODELS (WHICH HAD BOLDER, THICKER LABELS FOR THE INDICATORS), THE INSTRUMENT PANEL WAS VERY FAINT AND HARD TO READ IN DAYLIGHT. IN SHADE, IT WAS ALMOST INVISIBLE. I CHECKED THE MANUAL TO SEE IF I COULD TURN THE BRIGHTNESS UP, BUT IT APPEARS TO HAVE BEEN DESIGNED THIS WAY. I'M CONCERNED THAT NOT BEING ABLE TO SEE THE INSTRUMENT PANEL TO OBSERVE SPEED OR OTHER INFORMATION COULD CAUSE AN ACCIDENT, ESPECIALLY IF YOU HAVE TO TAKE YOUR EYES OFF THE ROAD BECAUSE IT'S SO HARD TO READ. IT'S ENOUGH TO MAKE ME NOT BUY THIS CAR, BECAUSE IT MADE ME FEEL VERY UNSAFE IN DRIVING.
Mfg Campaign: 11074559
Recall Date: Feb 23, 2018
Toyota Motor Corporation
Defect Description:
INTERIOR LIGHTING
Potential Consequences:
I RENTED A 2018 TOYOTA SIENNA ON A RECENT TRIP TO HAWAII. UNLIKE EARLIER SIENNA MODELS (WHICH HAD BOLDER, THICKER LABELS FOR THE INDICATORS), THE INSTRUMENT PANEL WAS VERY FAINT AND HARD TO READ IN DAYLIGHT. IN SHADE, IT WAS ALMOST INVISIBLE. I CHECKED THE MANUAL TO SEE IF I COULD TURN THE BRIGHTNESS UP, BUT IT APPEARS TO HAVE BEEN DESIGNED THIS WAY. I'M CONCERNED THAT NOT BEING ABLE TO SEE THE INSTRUMENT PANEL TO OBSERVE SPEED OR OTHER INFORMATION COULD CAUSE AN ACCIDENT, ESPECIALLY IF YOU HAVE TO TAKE YOUR EYES OFF THE ROAD BECAUSE IT'S SO HARD TO READ. IT'S ENOUGH TO MAKE ME NOT BUY THIS CAR, BECAUSE IT MADE ME FEEL VERY UNSAFE IN DRIVING.
Corrective Action:
I RENTED A 2018 TOYOTA SIENNA ON A RECENT TRIP TO HAWAII. UNLIKE EARLIER SIENNA MODELS (WHICH HAD BOLDER, THICKER LABELS FOR THE INDICATORS), THE INSTRUMENT PANEL WAS VERY FAINT AND HARD TO READ IN DAYLIGHT. IN SHADE, IT WAS ALMOST INVISIBLE. I CHECKED THE MANUAL TO SEE IF I COULD TURN THE BRIGHTNESS UP, BUT IT APPEARS TO HAVE BEEN DESIGNED THIS WAY. I'M CONCERNED THAT NOT BEING ABLE TO SEE THE INSTRUMENT PANEL TO OBSERVE SPEED OR OTHER INFORMATION COULD CAUSE AN ACCIDENT, ESPECIALLY IF YOU HAVE TO TAKE YOUR EYES OFF THE ROAD BECAUSE IT'S SO HARD TO READ. IT'S ENOUGH TO MAKE ME NOT BUY THIS CAR, BECAUSE IT MADE ME FEEL VERY UNSAFE IN DRIVING.
Additional Notes:
I RENTED A 2018 TOYOTA SIENNA ON A RECENT TRIP TO HAWAII. UNLIKE EARLIER SIENNA MODELS (WHICH HAD BOLDER, THICKER LABELS FOR THE INDICATORS), THE INSTRUMENT PANEL WAS VERY FAINT AND HARD TO READ IN DAYLIGHT. IN SHADE, IT WAS ALMOST INVISIBLE. I CHECKED THE MANUAL TO SEE IF I COULD TURN THE BRIGHTNESS UP, BUT IT APPEARS TO HAVE BEEN DESIGNED THIS WAY. I'M CONCERNED THAT NOT BEING ABLE TO SEE THE INSTRUMENT PANEL TO OBSERVE SPEED OR OTHER INFORMATION COULD CAUSE AN ACCIDENT, ESPECIALLY IF YOU HAVE TO TAKE YOUR EYES OFF THE ROAD BECAUSE IT'S SO HARD TO READ. IT'S ENOUGH TO MAKE ME NOT BUY THIS CAR, BECAUSE IT MADE ME FEEL VERY UNSAFE IN DRIVING.
Mfg Campaign: 11074559
Recall Date: Feb 23, 2018
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DRIVING ON 1-75 AND SUNROOF EXPLODED. GLASS ALL OVER OUR DOG IN THE BACK. NO TRAFFIC AROUND US THANK GOD. VAN IS 3 DAYS OLD. TOOK TO DEALER IN FLORIDA AFTER DUCT TAPING AROUND HOLE. TOLD IT WAS HIT BY SOMETHING. WE DID NOT HEAR ANYTHING BUT MY CONCERN IS IF WE AROUND ANY TRAFFIC WE MAY NOT BE HERE ANYMORE. HELL OF A NOISE CAUSING ME TO SWERVE. LUCKY NO ONE WAS THERE. TOTAL BILL 1690.85. I AM A FORMER TOYOTA DEALER FROM ONTARIO CANADA. SCARED THE YOU NO WHAT OUT OF US.
Corrective Action:
DRIVING ON 1-75 AND SUNROOF EXPLODED. GLASS ALL OVER OUR DOG IN THE BACK. NO TRAFFIC AROUND US THANK GOD. VAN IS 3 DAYS OLD. TOOK TO DEALER IN FLORIDA AFTER DUCT TAPING AROUND HOLE. TOLD IT WAS HIT BY SOMETHING. WE DID NOT HEAR ANYTHING BUT MY CONCERN IS IF WE AROUND ANY TRAFFIC WE MAY NOT BE HERE ANYMORE. HELL OF A NOISE CAUSING ME TO SWERVE. LUCKY NO ONE WAS THERE. TOTAL BILL 1690.85. I AM A FORMER TOYOTA DEALER FROM ONTARIO CANADA. SCARED THE YOU NO WHAT OUT OF US.
Additional Notes:
DRIVING ON 1-75 AND SUNROOF EXPLODED. GLASS ALL OVER OUR DOG IN THE BACK. NO TRAFFIC AROUND US THANK GOD. VAN IS 3 DAYS OLD. TOOK TO DEALER IN FLORIDA AFTER DUCT TAPING AROUND HOLE. TOLD IT WAS HIT BY SOMETHING. WE DID NOT HEAR ANYTHING BUT MY CONCERN IS IF WE AROUND ANY TRAFFIC WE MAY NOT BE HERE ANYMORE. HELL OF A NOISE CAUSING ME TO SWERVE. LUCKY NO ONE WAS THERE. TOTAL BILL 1690.85. I AM A FORMER TOYOTA DEALER FROM ONTARIO CANADA. SCARED THE YOU NO WHAT OUT OF US.
Mfg Campaign: 11062067
Recall Date: Jan 10, 2018
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