Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22TA03, 22LA01
Recall Date: Apr 13, 2022
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Sienna vehicles equipped with seating for eight passengers. An incorrect seat belt webbing guide may have been installed on the outboard second-row seat belt assemblies.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21TB08 / 21TA08
Recall Date: Nov 17, 2021
Consumer Complaints
140 ComplaintsToyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am writing to formally raise a serious and unresolved safety issue with my 2022 Toyota Sienna. The braking system on the vehicle behaves abnormally: when the brake pedal is pressed, the van does not stop immediately. In fact, it momentarily accelerates before decelerating, an extremely dangerous malfunction that has nearly led to multiple accidents. I have brought this issue to your attention several times: • In 2022, I contacted O'Regan's Toyota, the Halifax dealership, which has been unable to diagnose or repair the issue to date after several visits. • In 2023, I contacted Toyota Canada directly. I was referred to the dealership in Halifax. • The Halifax dealership has been unable to diagnose or repair the issue to date. • Despite the unresolved nature of this problem, the dealership has recently asked to charge me diagnostic fees for the same issue, one that remains unsolved and is clearly a manufacturer-level safety defect. This is not a minor inconvenience; it is a fundamental failure of the braking system and presents a critical safety hazard. The fact that this issue persists without a resolution, and that I am being asked to pay diagnostic fees for a problem that Toyota has not addressed, is unacceptable.
Corrective Action:
I am writing to formally raise a serious and unresolved safety issue with my 2022 Toyota Sienna. The braking system on the vehicle behaves abnormally: when the brake pedal is pressed, the van does not stop immediately. In fact, it momentarily accelerates before decelerating, an extremely dangerous malfunction that has nearly led to multiple accidents. I have brought this issue to your attention several times: • In 2022, I contacted O'Regan's Toyota, the Halifax dealership, which has been unable to diagnose or repair the issue to date after several visits. • In 2023, I contacted Toyota Canada directly. I was referred to the dealership in Halifax. • The Halifax dealership has been unable to diagnose or repair the issue to date. • Despite the unresolved nature of this problem, the dealership has recently asked to charge me diagnostic fees for the same issue, one that remains unsolved and is clearly a manufacturer-level safety defect. This is not a minor inconvenience; it is a fundamental failure of the braking system and presents a critical safety hazard. The fact that this issue persists without a resolution, and that I am being asked to pay diagnostic fees for a problem that Toyota has not addressed, is unacceptable.
Additional Notes:
I am writing to formally raise a serious and unresolved safety issue with my 2022 Toyota Sienna. The braking system on the vehicle behaves abnormally: when the brake pedal is pressed, the van does not stop immediately. In fact, it momentarily accelerates before decelerating, an extremely dangerous malfunction that has nearly led to multiple accidents. I have brought this issue to your attention several times: • In 2022, I contacted O'Regan's Toyota, the Halifax dealership, which has been unable to diagnose or repair the issue to date after several visits. • In 2023, I contacted Toyota Canada directly. I was referred to the dealership in Halifax. • The Halifax dealership has been unable to diagnose or repair the issue to date. • Despite the unresolved nature of this problem, the dealership has recently asked to charge me diagnostic fees for the same issue, one that remains unsolved and is clearly a manufacturer-level safety defect. This is not a minor inconvenience; it is a fundamental failure of the braking system and presents a critical safety hazard. The fact that this issue persists without a resolution, and that I am being asked to pay diagnostic fees for a problem that Toyota has not addressed, is unacceptable.
Mfg Campaign: 11673900
Recall Date: Jul 16, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
When decelerating, particularly on hills or into corners, there is an intermittent surge that occurs after the brake pedal has been depressed. It feels as though there is a release of the braking action, this is unsettling as if you are starting to approach a vehicle or pedestrian, this sudden "delay" of braking could result in contact with other objects. We have changed our driving behavior as a result of this. We reported this behavior at 5000 miles and there was not a solution until last year. We were not notified of this, and our vehicle is now out of warranty. Toyota has released as of last year a TSB related to programming and we are going to pay out of pocket $300 this week to get that TSB applied. This doesn't seem fair to consumers. You can see this is not an isolated problem here: [XXX] , a 2025 and 2024. In both of those vehicles, this behavior is not present. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
When decelerating, particularly on hills or into corners, there is an intermittent surge that occurs after the brake pedal has been depressed. It feels as though there is a release of the braking action, this is unsettling as if you are starting to approach a vehicle or pedestrian, this sudden "delay" of braking could result in contact with other objects. We have changed our driving behavior as a result of this. We reported this behavior at 5000 miles and there was not a solution until last year. We were not notified of this, and our vehicle is now out of warranty. Toyota has released as of last year a TSB related to programming and we are going to pay out of pocket $300 this week to get that TSB applied. This doesn't seem fair to consumers. You can see this is not an isolated problem here: [XXX] , a 2025 and 2024. In both of those vehicles, this behavior is not present. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
When decelerating, particularly on hills or into corners, there is an intermittent surge that occurs after the brake pedal has been depressed. It feels as though there is a release of the braking action, this is unsettling as if you are starting to approach a vehicle or pedestrian, this sudden "delay" of braking could result in contact with other objects. We have changed our driving behavior as a result of this. We reported this behavior at 5000 miles and there was not a solution until last year. We were not notified of this, and our vehicle is now out of warranty. Toyota has released as of last year a TSB related to programming and we are going to pay out of pocket $300 this week to get that TSB applied. This doesn't seem fair to consumers. You can see this is not an isolated problem here: [XXX] , a 2025 and 2024. In both of those vehicles, this behavior is not present. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11673921
Recall Date: Jul 16, 2025
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
When decelerating, particularly on hills or into corners, there is an intermittent surge that occurs after the brake pedal has been depressed. It feels as though there is a release of the braking action, this is unsettling as if you are starting to approach a vehicle or pedestrian, this sudden "delay" of braking could result in contact with other objects. We have changed our driving behavior as a result of this. We reported this behavior at 5000 miles and there was not a solution until last year. We were not notified of this, and our vehicle is now out of warranty. Toyota has released as of last year a TSB related to programming and we are going to pay out of pocket $300 this week to get that TSB applied. This doesn't seem fair to consumers. You can see this is not an isolated problem here: [XXX] , a 2025 and 2024. In both of those vehicles, this behavior is not present. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
When decelerating, particularly on hills or into corners, there is an intermittent surge that occurs after the brake pedal has been depressed. It feels as though there is a release of the braking action, this is unsettling as if you are starting to approach a vehicle or pedestrian, this sudden "delay" of braking could result in contact with other objects. We have changed our driving behavior as a result of this. We reported this behavior at 5000 miles and there was not a solution until last year. We were not notified of this, and our vehicle is now out of warranty. Toyota has released as of last year a TSB related to programming and we are going to pay out of pocket $300 this week to get that TSB applied. This doesn't seem fair to consumers. You can see this is not an isolated problem here: [XXX] , a 2025 and 2024. In both of those vehicles, this behavior is not present. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
When decelerating, particularly on hills or into corners, there is an intermittent surge that occurs after the brake pedal has been depressed. It feels as though there is a release of the braking action, this is unsettling as if you are starting to approach a vehicle or pedestrian, this sudden "delay" of braking could result in contact with other objects. We have changed our driving behavior as a result of this. We reported this behavior at 5000 miles and there was not a solution until last year. We were not notified of this, and our vehicle is now out of warranty. Toyota has released as of last year a TSB related to programming and we are going to pay out of pocket $300 this week to get that TSB applied. This doesn't seem fair to consumers. You can see this is not an isolated problem here: [XXX] , a 2025 and 2024. In both of those vehicles, this behavior is not present. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11673921
Recall Date: Jul 16, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
When braking there is a lunge forward sensation that causes the van to propel forward a little. The happens intermittently and can cause scares especially when driving with children. A T-SB-0047-24 was applied and still experiencing the same issue as it did not solve the issue.
Corrective Action:
When braking there is a lunge forward sensation that causes the van to propel forward a little. The happens intermittently and can cause scares especially when driving with children. A T-SB-0047-24 was applied and still experiencing the same issue as it did not solve the issue.
Additional Notes:
When braking there is a lunge forward sensation that causes the van to propel forward a little. The happens intermittently and can cause scares especially when driving with children. A T-SB-0047-24 was applied and still experiencing the same issue as it did not solve the issue.
Mfg Campaign: 11673074
Recall Date: Jul 12, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? CONSISTENT DECELERATION DURING BRAKING How was your safety or the safety of others put at risk? CONSISTENT DECELERATION CEASES FOR PERIOD OF 1-2 SECONDS Has the problem been reproduced or confirmed by a dealer or independent service center? NOT YET Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO, ALTHOUGH OTHER OWNERS HAVE EXPERIENCED THE SAME
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? CONSISTENT DECELERATION DURING BRAKING How was your safety or the safety of others put at risk? CONSISTENT DECELERATION CEASES FOR PERIOD OF 1-2 SECONDS Has the problem been reproduced or confirmed by a dealer or independent service center? NOT YET Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO, ALTHOUGH OTHER OWNERS HAVE EXPERIENCED THE SAME
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? CONSISTENT DECELERATION DURING BRAKING How was your safety or the safety of others put at risk? CONSISTENT DECELERATION CEASES FOR PERIOD OF 1-2 SECONDS Has the problem been reproduced or confirmed by a dealer or independent service center? NOT YET Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO, ALTHOUGH OTHER OWNERS HAVE EXPERIENCED THE SAME
Mfg Campaign: 11672189
Recall Date: Jul 9, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
When braking, the vehicle "releases" and lurches forward at a faster rate, but then catches again and continues to brake as it was before. It does not flash or light up on the dash with any issues when this happens. We have tried to find how to specifically recreate this issue to show to the dealership, but it just happens randomly anywhere from 2-12 times a day. This is especially terrifying coming down steep hills or taking quick offramp with stopped traffic in front of you. It began about a year and a half ago and used to take place once every few weeks, it is now happening daily, with increased "release" strength and time. It is still only about 1-2 seconds of released brake pressure, but again is terrifying when behind the wheel and expecting your vehicle to continue to brake as normal while foot is on the pedal. The brake pedal does not depress further or move from its position when braking. The car is acting and performing just as it should be 'normally', except that the brakes give way for 1-2 seconds.
Corrective Action:
When braking, the vehicle "releases" and lurches forward at a faster rate, but then catches again and continues to brake as it was before. It does not flash or light up on the dash with any issues when this happens. We have tried to find how to specifically recreate this issue to show to the dealership, but it just happens randomly anywhere from 2-12 times a day. This is especially terrifying coming down steep hills or taking quick offramp with stopped traffic in front of you. It began about a year and a half ago and used to take place once every few weeks, it is now happening daily, with increased "release" strength and time. It is still only about 1-2 seconds of released brake pressure, but again is terrifying when behind the wheel and expecting your vehicle to continue to brake as normal while foot is on the pedal. The brake pedal does not depress further or move from its position when braking. The car is acting and performing just as it should be 'normally', except that the brakes give way for 1-2 seconds.
Additional Notes:
When braking, the vehicle "releases" and lurches forward at a faster rate, but then catches again and continues to brake as it was before. It does not flash or light up on the dash with any issues when this happens. We have tried to find how to specifically recreate this issue to show to the dealership, but it just happens randomly anywhere from 2-12 times a day. This is especially terrifying coming down steep hills or taking quick offramp with stopped traffic in front of you. It began about a year and a half ago and used to take place once every few weeks, it is now happening daily, with increased "release" strength and time. It is still only about 1-2 seconds of released brake pressure, but again is terrifying when behind the wheel and expecting your vehicle to continue to brake as normal while foot is on the pedal. The brake pedal does not depress further or move from its position when braking. The car is acting and performing just as it should be 'normally', except that the brakes give way for 1-2 seconds.
Mfg Campaign: 11671360
Recall Date: Jul 5, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
During braking, I occasionally get the unexpected feeling that the car isn't stopping. It presents a risk to safety. The problem remained even after I paid for the TSB. There is no pattern to it.
Corrective Action:
During braking, I occasionally get the unexpected feeling that the car isn't stopping. It presents a risk to safety. The problem remained even after I paid for the TSB. There is no pattern to it.
Additional Notes:
During braking, I occasionally get the unexpected feeling that the car isn't stopping. It presents a risk to safety. The problem remained even after I paid for the TSB. There is no pattern to it.
Mfg Campaign: 11671389
Recall Date: Jul 5, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Unexpected sudden acceleration (when braking) as I was slowing down from exiting a highway, just as I was approaching full stop, it felt like the regenerative braking stopped grabbing momentarily and I violently lurched forward for what seemed like a feet or two. I thought it was a fluke back then and thought nothing of it. It just happened again today as I approached a stop sign - again as I neared complete stop with brake depressed it felt like the brake stopped working for a second and the car again lurched forward violently as if I had lost control for what seemed like a foot. Would have hit the car in front of me if there was one.
Corrective Action:
Unexpected sudden acceleration (when braking) as I was slowing down from exiting a highway, just as I was approaching full stop, it felt like the regenerative braking stopped grabbing momentarily and I violently lurched forward for what seemed like a feet or two. I thought it was a fluke back then and thought nothing of it. It just happened again today as I approached a stop sign - again as I neared complete stop with brake depressed it felt like the brake stopped working for a second and the car again lurched forward violently as if I had lost control for what seemed like a foot. Would have hit the car in front of me if there was one.
Additional Notes:
Unexpected sudden acceleration (when braking) as I was slowing down from exiting a highway, just as I was approaching full stop, it felt like the regenerative braking stopped grabbing momentarily and I violently lurched forward for what seemed like a feet or two. I thought it was a fluke back then and thought nothing of it. It just happened again today as I approached a stop sign - again as I neared complete stop with brake depressed it felt like the brake stopped working for a second and the car again lurched forward violently as if I had lost control for what seemed like a foot. Would have hit the car in front of me if there was one.
Mfg Campaign: 11670957
Recall Date: Jul 2, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes randomly feel like they are slipping when I go to stop, could be a flat surface, but almost always if I am coming to a stop on a bumpy surface.
Corrective Action:
Brakes randomly feel like they are slipping when I go to stop, could be a flat surface, but almost always if I am coming to a stop on a bumpy surface.
Additional Notes:
Brakes randomly feel like they are slipping when I go to stop, could be a flat surface, but almost always if I am coming to a stop on a bumpy surface.
Mfg Campaign: 11670223
Recall Date: Jun 30, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle suddenly accelerates when depressing the brakes (lurches).
Corrective Action:
Vehicle suddenly accelerates when depressing the brakes (lurches).
Additional Notes:
Vehicle suddenly accelerates when depressing the brakes (lurches).
Mfg Campaign: 11666589
Recall Date: Jun 12, 2025
Toyota Motor Corporation
Defect Description:
SEATS
Potential Consequences:
seat retractor failure- white plastic part off and visible , seat is making popping noise when seat is being adjusted. Noticed this when i picked up from dealer after oil change. I feel this is a driving safety concern. Larry H Miller American Toyota (Albuquerque, NM) service manager states it's safe to drive, however I feel this is a huge safety concern. The seat was in working order did not have this issue during drop off of service. However I believe this is a failure on Toyota engineering. I would like some guidance on how to get this repaired as they want me to pay $2,000.
Corrective Action:
seat retractor failure- white plastic part off and visible , seat is making popping noise when seat is being adjusted. Noticed this when i picked up from dealer after oil change. I feel this is a driving safety concern. Larry H Miller American Toyota (Albuquerque, NM) service manager states it's safe to drive, however I feel this is a huge safety concern. The seat was in working order did not have this issue during drop off of service. However I believe this is a failure on Toyota engineering. I would like some guidance on how to get this repaired as they want me to pay $2,000.
Additional Notes:
seat retractor failure- white plastic part off and visible , seat is making popping noise when seat is being adjusted. Noticed this when i picked up from dealer after oil change. I feel this is a driving safety concern. Larry H Miller American Toyota (Albuquerque, NM) service manager states it's safe to drive, however I feel this is a huge safety concern. The seat was in working order did not have this issue during drop off of service. However I believe this is a failure on Toyota engineering. I would like some guidance on how to get this repaired as they want me to pay $2,000.
Mfg Campaign: 11662346
Recall Date: May 21, 2025
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
On May 18, 2025, 4:00pm, my wife was applying brakes to stop for a stop sign at a T-intersection. Suddenly, the car lurched forward and accelerated uncontrollably. Despite her attempts to stop, her vehicle crossed four traffic lanes, vaulted over curb, nosedived into turf, and then crashed through brick wall into a fire station. My wife was unable to brake and stop the forward progression of the vehicle. My wife steered to avoid hitting trees but could not avoid the brick of the fire station wall. The airbags did NOT deploy. My wife sustained back injuries and bruising of the front torso. Her right foot is bruised from pressuring the brake pedal. The vehicle sustained heavy damage as did the fire station.
Corrective Action:
On May 18, 2025, 4:00pm, my wife was applying brakes to stop for a stop sign at a T-intersection. Suddenly, the car lurched forward and accelerated uncontrollably. Despite her attempts to stop, her vehicle crossed four traffic lanes, vaulted over curb, nosedived into turf, and then crashed through brick wall into a fire station. My wife was unable to brake and stop the forward progression of the vehicle. My wife steered to avoid hitting trees but could not avoid the brick of the fire station wall. The airbags did NOT deploy. My wife sustained back injuries and bruising of the front torso. Her right foot is bruised from pressuring the brake pedal. The vehicle sustained heavy damage as did the fire station.
Additional Notes:
On May 18, 2025, 4:00pm, my wife was applying brakes to stop for a stop sign at a T-intersection. Suddenly, the car lurched forward and accelerated uncontrollably. Despite her attempts to stop, her vehicle crossed four traffic lanes, vaulted over curb, nosedived into turf, and then crashed through brick wall into a fire station. My wife was unable to brake and stop the forward progression of the vehicle. My wife steered to avoid hitting trees but could not avoid the brick of the fire station wall. The airbags did NOT deploy. My wife sustained back injuries and bruising of the front torso. Her right foot is bruised from pressuring the brake pedal. The vehicle sustained heavy damage as did the fire station.
Mfg Campaign: 11662118
Recall Date: May 20, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
On May 18, 2025, 4:00pm, my wife was applying brakes to stop for a stop sign at a T-intersection. Suddenly, the car lurched forward and accelerated uncontrollably. Despite her attempts to stop, her vehicle crossed four traffic lanes, vaulted over curb, nosedived into turf, and then crashed through brick wall into a fire station. My wife was unable to brake and stop the forward progression of the vehicle. My wife steered to avoid hitting trees but could not avoid the brick of the fire station wall. The airbags did NOT deploy. My wife sustained back injuries and bruising of the front torso. Her right foot is bruised from pressuring the brake pedal. The vehicle sustained heavy damage as did the fire station.
Corrective Action:
On May 18, 2025, 4:00pm, my wife was applying brakes to stop for a stop sign at a T-intersection. Suddenly, the car lurched forward and accelerated uncontrollably. Despite her attempts to stop, her vehicle crossed four traffic lanes, vaulted over curb, nosedived into turf, and then crashed through brick wall into a fire station. My wife was unable to brake and stop the forward progression of the vehicle. My wife steered to avoid hitting trees but could not avoid the brick of the fire station wall. The airbags did NOT deploy. My wife sustained back injuries and bruising of the front torso. Her right foot is bruised from pressuring the brake pedal. The vehicle sustained heavy damage as did the fire station.
Additional Notes:
On May 18, 2025, 4:00pm, my wife was applying brakes to stop for a stop sign at a T-intersection. Suddenly, the car lurched forward and accelerated uncontrollably. Despite her attempts to stop, her vehicle crossed four traffic lanes, vaulted over curb, nosedived into turf, and then crashed through brick wall into a fire station. My wife was unable to brake and stop the forward progression of the vehicle. My wife steered to avoid hitting trees but could not avoid the brick of the fire station wall. The airbags did NOT deploy. My wife sustained back injuries and bruising of the front torso. Her right foot is bruised from pressuring the brake pedal. The vehicle sustained heavy damage as did the fire station.
Mfg Campaign: 11662118
Recall Date: May 20, 2025
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On May 18, 2025, 4:00pm, my wife was applying brakes to stop for a stop sign at a T-intersection. Suddenly, the car lurched forward and accelerated uncontrollably. Despite her attempts to stop, her vehicle crossed four traffic lanes, vaulted over curb, nosedived into turf, and then crashed through brick wall into a fire station. My wife was unable to brake and stop the forward progression of the vehicle. My wife steered to avoid hitting trees but could not avoid the brick of the fire station wall. The airbags did NOT deploy. My wife sustained back injuries and bruising of the front torso. Her right foot is bruised from pressuring the brake pedal. The vehicle sustained heavy damage as did the fire station.
Corrective Action:
On May 18, 2025, 4:00pm, my wife was applying brakes to stop for a stop sign at a T-intersection. Suddenly, the car lurched forward and accelerated uncontrollably. Despite her attempts to stop, her vehicle crossed four traffic lanes, vaulted over curb, nosedived into turf, and then crashed through brick wall into a fire station. My wife was unable to brake and stop the forward progression of the vehicle. My wife steered to avoid hitting trees but could not avoid the brick of the fire station wall. The airbags did NOT deploy. My wife sustained back injuries and bruising of the front torso. Her right foot is bruised from pressuring the brake pedal. The vehicle sustained heavy damage as did the fire station.
Additional Notes:
On May 18, 2025, 4:00pm, my wife was applying brakes to stop for a stop sign at a T-intersection. Suddenly, the car lurched forward and accelerated uncontrollably. Despite her attempts to stop, her vehicle crossed four traffic lanes, vaulted over curb, nosedived into turf, and then crashed through brick wall into a fire station. My wife was unable to brake and stop the forward progression of the vehicle. My wife steered to avoid hitting trees but could not avoid the brick of the fire station wall. The airbags did NOT deploy. My wife sustained back injuries and bruising of the front torso. Her right foot is bruised from pressuring the brake pedal. The vehicle sustained heavy damage as did the fire station.
Mfg Campaign: 11662118
Recall Date: May 20, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes temporarily let up and the vehicle lurches forward before the brakes re-engage, resulting in an unpredictable, delayed stop. It is unpredictable and can result in the driver's stop being dangerous. This usually takes place at stop lights, stop signs, and parking spots, where the vehicle is under 20mph. The car sometimes does not brake as it should, meaning that the nose of the vehicle or the majority of the vehicle will extend past a stop sign or stop light, or contact in a parking lot could occur. The dealer was unable to reproduce the problem. The dealer inspected the vehicle twice. They turned the rotors (unrelated to the issue) the first time I took it in. The second time I took it in, I made them apply the T-SB 0047-24 software update. The T-SB 0047-24 update says that some drivers might be "sensitive to the momentary transition from regenerative braking to hydraulic braking under certain driving conditions." The update to the software was designed to "improve the feeling" for the condition. The brakes are not slowing the vehicle predictably. There are no warning lights or errors given by the vehicle.
Corrective Action:
The brakes temporarily let up and the vehicle lurches forward before the brakes re-engage, resulting in an unpredictable, delayed stop. It is unpredictable and can result in the driver's stop being dangerous. This usually takes place at stop lights, stop signs, and parking spots, where the vehicle is under 20mph. The car sometimes does not brake as it should, meaning that the nose of the vehicle or the majority of the vehicle will extend past a stop sign or stop light, or contact in a parking lot could occur. The dealer was unable to reproduce the problem. The dealer inspected the vehicle twice. They turned the rotors (unrelated to the issue) the first time I took it in. The second time I took it in, I made them apply the T-SB 0047-24 software update. The T-SB 0047-24 update says that some drivers might be "sensitive to the momentary transition from regenerative braking to hydraulic braking under certain driving conditions." The update to the software was designed to "improve the feeling" for the condition. The brakes are not slowing the vehicle predictably. There are no warning lights or errors given by the vehicle.
Additional Notes:
The brakes temporarily let up and the vehicle lurches forward before the brakes re-engage, resulting in an unpredictable, delayed stop. It is unpredictable and can result in the driver's stop being dangerous. This usually takes place at stop lights, stop signs, and parking spots, where the vehicle is under 20mph. The car sometimes does not brake as it should, meaning that the nose of the vehicle or the majority of the vehicle will extend past a stop sign or stop light, or contact in a parking lot could occur. The dealer was unable to reproduce the problem. The dealer inspected the vehicle twice. They turned the rotors (unrelated to the issue) the first time I took it in. The second time I took it in, I made them apply the T-SB 0047-24 software update. The T-SB 0047-24 update says that some drivers might be "sensitive to the momentary transition from regenerative braking to hydraulic braking under certain driving conditions." The update to the software was designed to "improve the feeling" for the condition. The brakes are not slowing the vehicle predictably. There are no warning lights or errors given by the vehicle.
Mfg Campaign: 11648393
Recall Date: Mar 14, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
During braking the vehicle will lose braking force and “lurch” forward before regaining braking power. It usually happens at about 15-20mph decelerating. There are no warning lights associated with this. The dealer recommended we brake harder to prevent the issue. It still happens and the extra braking force leads to unnecessary wear on braking and suspension components. This caused us to have a near-mis accident while braking in traffic. It also causes quite a distraction during deceleration because it’s unpredictable and uncomfortable when it happens.
Corrective Action:
During braking the vehicle will lose braking force and “lurch” forward before regaining braking power. It usually happens at about 15-20mph decelerating. There are no warning lights associated with this. The dealer recommended we brake harder to prevent the issue. It still happens and the extra braking force leads to unnecessary wear on braking and suspension components. This caused us to have a near-mis accident while braking in traffic. It also causes quite a distraction during deceleration because it’s unpredictable and uncomfortable when it happens.
Additional Notes:
During braking the vehicle will lose braking force and “lurch” forward before regaining braking power. It usually happens at about 15-20mph decelerating. There are no warning lights associated with this. The dealer recommended we brake harder to prevent the issue. It still happens and the extra braking force leads to unnecessary wear on braking and suspension components. This caused us to have a near-mis accident while braking in traffic. It also causes quite a distraction during deceleration because it’s unpredictable and uncomfortable when it happens.
Mfg Campaign: 11645417
Recall Date: Feb 27, 2025
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
When coming to a stop at various speeds the car will sometimes surge during the braking process. It feels like either a brief acceleration or a release of the brakes. It then continues to brake as normal. It is an intermittent issue and can occur when coming to a slow stop or at faster stops. It started in November of 2023, and started happening only once a week or so. As time went on, it became more frequent until it was happening several times a day. By the summer of 2024, the Toyota dealership was finally able to replicate it, and they fixed it with a “computer update” as best I understood. The problem was fixed for a while but began again a few months later. The frequency at this time , early 2025, is every 1-2 days. I have returned multiple times to Toyota, and they have no fix since they have not been able to replicate it this time. I have pointed out to them that they did replicate it when they had previously fixed it. This issue presents a danger when the driver is coming to a stop. The first time it happened my reaction was to move my foot to the accelerator and I jumped a small curb. Although I am prepared now for this to happen, it is possible my instinctive reaction could happen again, resulting in a collision or injury. There are multiple forums and I see multiple complaints on this website, but I see no investigation cases. Please help me understand why this safety issue has not been investigated.
Corrective Action:
When coming to a stop at various speeds the car will sometimes surge during the braking process. It feels like either a brief acceleration or a release of the brakes. It then continues to brake as normal. It is an intermittent issue and can occur when coming to a slow stop or at faster stops. It started in November of 2023, and started happening only once a week or so. As time went on, it became more frequent until it was happening several times a day. By the summer of 2024, the Toyota dealership was finally able to replicate it, and they fixed it with a “computer update” as best I understood. The problem was fixed for a while but began again a few months later. The frequency at this time , early 2025, is every 1-2 days. I have returned multiple times to Toyota, and they have no fix since they have not been able to replicate it this time. I have pointed out to them that they did replicate it when they had previously fixed it. This issue presents a danger when the driver is coming to a stop. The first time it happened my reaction was to move my foot to the accelerator and I jumped a small curb. Although I am prepared now for this to happen, it is possible my instinctive reaction could happen again, resulting in a collision or injury. There are multiple forums and I see multiple complaints on this website, but I see no investigation cases. Please help me understand why this safety issue has not been investigated.
Additional Notes:
When coming to a stop at various speeds the car will sometimes surge during the braking process. It feels like either a brief acceleration or a release of the brakes. It then continues to brake as normal. It is an intermittent issue and can occur when coming to a slow stop or at faster stops. It started in November of 2023, and started happening only once a week or so. As time went on, it became more frequent until it was happening several times a day. By the summer of 2024, the Toyota dealership was finally able to replicate it, and they fixed it with a “computer update” as best I understood. The problem was fixed for a while but began again a few months later. The frequency at this time , early 2025, is every 1-2 days. I have returned multiple times to Toyota, and they have no fix since they have not been able to replicate it this time. I have pointed out to them that they did replicate it when they had previously fixed it. This issue presents a danger when the driver is coming to a stop. The first time it happened my reaction was to move my foot to the accelerator and I jumped a small curb. Although I am prepared now for this to happen, it is possible my instinctive reaction could happen again, resulting in a collision or injury. There are multiple forums and I see multiple complaints on this website, but I see no investigation cases. Please help me understand why this safety issue has not been investigated.
Mfg Campaign: 11644109
Recall Date: Feb 21, 2025
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The complaint was the failure mode of a no start condition while traveling. The issue was related to partial or improper function of the DSM which caused a drain on the battery and battery cell damage requiring full replacement. The fix was a software update to prevent recurrence which cost several hundred dollars (according to the Toyota Service Bulletin or TSB-0089) along with approx $200 for diagnostic analysis. The TSB work would have been covered if we had not exceeded 36,000 miles. We had the vehicle for 3 years and 1 month. I do not understand the mileage impact to the coverage of a firmware update as this was related to a no start condition and could have occurred when we stopped at a rest stop area as we were traveling across country at the time. I am very disappointed with the failure and the impact of getting several jump starts for our vehicle as well as the couple days waiting to get scheduled into a dealership and 4 hours to get fixed.
Corrective Action:
The complaint was the failure mode of a no start condition while traveling. The issue was related to partial or improper function of the DSM which caused a drain on the battery and battery cell damage requiring full replacement. The fix was a software update to prevent recurrence which cost several hundred dollars (according to the Toyota Service Bulletin or TSB-0089) along with approx $200 for diagnostic analysis. The TSB work would have been covered if we had not exceeded 36,000 miles. We had the vehicle for 3 years and 1 month. I do not understand the mileage impact to the coverage of a firmware update as this was related to a no start condition and could have occurred when we stopped at a rest stop area as we were traveling across country at the time. I am very disappointed with the failure and the impact of getting several jump starts for our vehicle as well as the couple days waiting to get scheduled into a dealership and 4 hours to get fixed.
Additional Notes:
The complaint was the failure mode of a no start condition while traveling. The issue was related to partial or improper function of the DSM which caused a drain on the battery and battery cell damage requiring full replacement. The fix was a software update to prevent recurrence which cost several hundred dollars (according to the Toyota Service Bulletin or TSB-0089) along with approx $200 for diagnostic analysis. The TSB work would have been covered if we had not exceeded 36,000 miles. We had the vehicle for 3 years and 1 month. I do not understand the mileage impact to the coverage of a firmware update as this was related to a no start condition and could have occurred when we stopped at a rest stop area as we were traveling across country at the time. I am very disappointed with the failure and the impact of getting several jump starts for our vehicle as well as the couple days waiting to get scheduled into a dealership and 4 hours to get fixed.
Mfg Campaign: 11641318
Recall Date: Feb 7, 2025
Toyota Motor Corporation
Defect Description:
SEATS
Potential Consequences:
The driver side control panel trim keeps snapping off. I’ve researched it and it’s happened to others. It’s been repaired 3 times!
Corrective Action:
The driver side control panel trim keeps snapping off. I’ve researched it and it’s happened to others. It’s been repaired 3 times!
Additional Notes:
The driver side control panel trim keeps snapping off. I’ve researched it and it’s happened to others. It’s been repaired 3 times!
Mfg Campaign: 11641041
Recall Date: Feb 6, 2025
Toyota Motor Corporation
Defect Description:
SEATS
Potential Consequences:
Back seats do not lock down when folded. This almost caused my pet to get hurt when going over a speed bump sent them flying up. Seats should lock down when folded to prevent injury to pets. Also almost hurt by daughter in backseat when the single seat came up flying up and re-latched into up position from folded position hitting her arm in the process.
Corrective Action:
Back seats do not lock down when folded. This almost caused my pet to get hurt when going over a speed bump sent them flying up. Seats should lock down when folded to prevent injury to pets. Also almost hurt by daughter in backseat when the single seat came up flying up and re-latched into up position from folded position hitting her arm in the process.
Additional Notes:
Back seats do not lock down when folded. This almost caused my pet to get hurt when going over a speed bump sent them flying up. Seats should lock down when folded to prevent injury to pets. Also almost hurt by daughter in backseat when the single seat came up flying up and re-latched into up position from folded position hitting her arm in the process.
Mfg Campaign: 11638481
Recall Date: Jan 25, 2025
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