Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22TA03, 22LA01
Recall Date: Apr 13, 2022
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Sienna vehicles equipped with seating for eight passengers. An incorrect seat belt webbing guide may have been installed on the outboard second-row seat belt assemblies.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21TB08 / 21TA08
Recall Date: Nov 17, 2021
Consumer Complaints
140 ComplaintsToyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Toyota Integrated Dashcam, and yes its available to review. How was your safety or the safety of others put at risk? None Stop beeping Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, was replaced once under of warranty and failed again. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, failed again after 30,000 miles
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Toyota Integrated Dashcam, and yes its available to review. How was your safety or the safety of others put at risk? None Stop beeping Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, was replaced once under of warranty and failed again. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, failed again after 30,000 miles
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Toyota Integrated Dashcam, and yes its available to review. How was your safety or the safety of others put at risk? None Stop beeping Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, was replaced once under of warranty and failed again. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, failed again after 30,000 miles
Mfg Campaign: 11636243
Recall Date: Jan 16, 2025
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Toyota Integrated Dashcam, and yes its available to review. How was your safety or the safety of others put at risk? None Stop beeping Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, was replaced once under of warranty and failed again. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, failed again after 30,000 miles
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Toyota Integrated Dashcam, and yes its available to review. How was your safety or the safety of others put at risk? None Stop beeping Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, was replaced once under of warranty and failed again. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, failed again after 30,000 miles
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Toyota Integrated Dashcam, and yes its available to review. How was your safety or the safety of others put at risk? None Stop beeping Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, was replaced once under of warranty and failed again. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, failed again after 30,000 miles
Mfg Campaign: 11636243
Recall Date: Jan 16, 2025
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Vehicle will not start every single winter! Has been in the toyota repair shop multiple times. Told me it was possibly the kick sensors that are activated in the cold, stay on and then run battery dead. It is currently 20 degrees outside, but was parked in the garage all night, and STILL won't start in the morning! Completely unreliable. Nearest dealership is 1 hour away from me. Kick sensors were replaced last year, battery has been checked. Still happens. The vehicle is completely unusable and unreliable. Other issue- battery is in the back of the vehicle and you cant open the back door to access the battery to charge it! You have to get an external battery charger, charge front battery to open back door then jump back battery. If I was out and about I would have no way to do that. Absolutely unacceptable and a reoccurring problem. This needs recalled. Many others online report the same issue. Please respond.
Corrective Action:
Vehicle will not start every single winter! Has been in the toyota repair shop multiple times. Told me it was possibly the kick sensors that are activated in the cold, stay on and then run battery dead. It is currently 20 degrees outside, but was parked in the garage all night, and STILL won't start in the morning! Completely unreliable. Nearest dealership is 1 hour away from me. Kick sensors were replaced last year, battery has been checked. Still happens. The vehicle is completely unusable and unreliable. Other issue- battery is in the back of the vehicle and you cant open the back door to access the battery to charge it! You have to get an external battery charger, charge front battery to open back door then jump back battery. If I was out and about I would have no way to do that. Absolutely unacceptable and a reoccurring problem. This needs recalled. Many others online report the same issue. Please respond.
Additional Notes:
Vehicle will not start every single winter! Has been in the toyota repair shop multiple times. Told me it was possibly the kick sensors that are activated in the cold, stay on and then run battery dead. It is currently 20 degrees outside, but was parked in the garage all night, and STILL won't start in the morning! Completely unreliable. Nearest dealership is 1 hour away from me. Kick sensors were replaced last year, battery has been checked. Still happens. The vehicle is completely unusable and unreliable. Other issue- battery is in the back of the vehicle and you cant open the back door to access the battery to charge it! You have to get an external battery charger, charge front battery to open back door then jump back battery. If I was out and about I would have no way to do that. Absolutely unacceptable and a reoccurring problem. This needs recalled. Many others online report the same issue. Please respond.
Mfg Campaign: 11631742
Recall Date: Dec 20, 2024
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When pulling out of a parking lot, the accelerator disables leaving the car unable to move in the middle of the rode for a few seconds. The happens intermittently and usually when there is traffic going both ways in the area. This has happened several times but has not been replicated with a dealership employee during test drive. After the accelerator disables, it will enable after a few seconds. It has left me sitting in the road with cars honking at me. Van is currently in the shop. Brake pedal was not deployed at the same time of acceleration.
Corrective Action:
When pulling out of a parking lot, the accelerator disables leaving the car unable to move in the middle of the rode for a few seconds. The happens intermittently and usually when there is traffic going both ways in the area. This has happened several times but has not been replicated with a dealership employee during test drive. After the accelerator disables, it will enable after a few seconds. It has left me sitting in the road with cars honking at me. Van is currently in the shop. Brake pedal was not deployed at the same time of acceleration.
Additional Notes:
When pulling out of a parking lot, the accelerator disables leaving the car unable to move in the middle of the rode for a few seconds. The happens intermittently and usually when there is traffic going both ways in the area. This has happened several times but has not been replicated with a dealership employee during test drive. After the accelerator disables, it will enable after a few seconds. It has left me sitting in the road with cars honking at me. Van is currently in the shop. Brake pedal was not deployed at the same time of acceleration.
Mfg Campaign: 11630099
Recall Date: Dec 11, 2024
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When pulling out of a parking lot, the accelerator disables leaving the car unable to move in the middle of the rode for a few seconds. The happens intermittently and usually when there is traffic going both ways in the area. This has happened several times but has not been replicated with a dealership employee during test drive. After the accelerator disables, it will enable after a few seconds. It has left me sitting in the road with cars honking at me. Van is currently in the shop. Brake pedal was not deployed at the same time of acceleration.
Corrective Action:
When pulling out of a parking lot, the accelerator disables leaving the car unable to move in the middle of the rode for a few seconds. The happens intermittently and usually when there is traffic going both ways in the area. This has happened several times but has not been replicated with a dealership employee during test drive. After the accelerator disables, it will enable after a few seconds. It has left me sitting in the road with cars honking at me. Van is currently in the shop. Brake pedal was not deployed at the same time of acceleration.
Additional Notes:
When pulling out of a parking lot, the accelerator disables leaving the car unable to move in the middle of the rode for a few seconds. The happens intermittently and usually when there is traffic going both ways in the area. This has happened several times but has not been replicated with a dealership employee during test drive. After the accelerator disables, it will enable after a few seconds. It has left me sitting in the road with cars honking at me. Van is currently in the shop. Brake pedal was not deployed at the same time of acceleration.
Mfg Campaign: 11630099
Recall Date: Dec 11, 2024
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When pulling out of a parking lot, the accelerator disables leaving the car unable to move in the middle of the rode for a few seconds. The happens intermittently and usually when there is traffic going both ways in the area. This has happened several times but has not been replicated with a dealership employee during test drive. After the accelerator disables, it will enable after a few seconds. It has left me sitting in the road with cars honking at me. Van is currently in the shop. Brake pedal was not deployed at the same time of acceleration.
Corrective Action:
When pulling out of a parking lot, the accelerator disables leaving the car unable to move in the middle of the rode for a few seconds. The happens intermittently and usually when there is traffic going both ways in the area. This has happened several times but has not been replicated with a dealership employee during test drive. After the accelerator disables, it will enable after a few seconds. It has left me sitting in the road with cars honking at me. Van is currently in the shop. Brake pedal was not deployed at the same time of acceleration.
Additional Notes:
When pulling out of a parking lot, the accelerator disables leaving the car unable to move in the middle of the rode for a few seconds. The happens intermittently and usually when there is traffic going both ways in the area. This has happened several times but has not been replicated with a dealership employee during test drive. After the accelerator disables, it will enable after a few seconds. It has left me sitting in the road with cars honking at me. Van is currently in the shop. Brake pedal was not deployed at the same time of acceleration.
Mfg Campaign: 11630099
Recall Date: Dec 11, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes intermittently slip while providing constant pressure at lower speeds. The car will lurch forward while brake pedal is depressed and vehicle is slowing down then will go back to stopping.
Corrective Action:
Brakes intermittently slip while providing constant pressure at lower speeds. The car will lurch forward while brake pedal is depressed and vehicle is slowing down then will go back to stopping.
Additional Notes:
Brakes intermittently slip while providing constant pressure at lower speeds. The car will lurch forward while brake pedal is depressed and vehicle is slowing down then will go back to stopping.
Mfg Campaign: 11628194
Recall Date: Dec 1, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
When braking while turning on a freeway exit ramp, the car sometimes briefly "surges." It feels like the brake briefly stops working before being applied more firmly than before. This happens at least a couple of times per week.
Corrective Action:
When braking while turning on a freeway exit ramp, the car sometimes briefly "surges." It feels like the brake briefly stops working before being applied more firmly than before. This happens at least a couple of times per week.
Additional Notes:
When braking while turning on a freeway exit ramp, the car sometimes briefly "surges." It feels like the brake briefly stops working before being applied more firmly than before. This happens at least a couple of times per week.
Mfg Campaign: 11625859
Recall Date: Nov 18, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
On a regular basis when applying the brakes the brake pressure will release causing the vehicle to lunge forward or momentarily stop decelerating. This release of the brake pressure is only for a second but during that time the van will stop or slow decelerating and if you are slow when this happens you will feel the van lunge forward. It has even happened at a stop with the brake applied and the van would move slightly forward as the pressure released and then reapplied. It almost feels like a computer signal is being reset when this happens causing the momentary release of pressure.
Corrective Action:
On a regular basis when applying the brakes the brake pressure will release causing the vehicle to lunge forward or momentarily stop decelerating. This release of the brake pressure is only for a second but during that time the van will stop or slow decelerating and if you are slow when this happens you will feel the van lunge forward. It has even happened at a stop with the brake applied and the van would move slightly forward as the pressure released and then reapplied. It almost feels like a computer signal is being reset when this happens causing the momentary release of pressure.
Additional Notes:
On a regular basis when applying the brakes the brake pressure will release causing the vehicle to lunge forward or momentarily stop decelerating. This release of the brake pressure is only for a second but during that time the van will stop or slow decelerating and if you are slow when this happens you will feel the van lunge forward. It has even happened at a stop with the brake applied and the van would move slightly forward as the pressure released and then reapplied. It almost feels like a computer signal is being reset when this happens causing the momentary release of pressure.
Mfg Campaign: 11625397
Recall Date: Nov 15, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
While braking at around 15 mph there is a sudden loss of braking force that causes the car to surge forward. This happens as the car switches from regenerative braking to pad braking. It has almost caused an accident a few times for me.
Corrective Action:
While braking at around 15 mph there is a sudden loss of braking force that causes the car to surge forward. This happens as the car switches from regenerative braking to pad braking. It has almost caused an accident a few times for me.
Additional Notes:
While braking at around 15 mph there is a sudden loss of braking force that causes the car to surge forward. This happens as the car switches from regenerative braking to pad braking. It has almost caused an accident a few times for me.
Mfg Campaign: 11619480
Recall Date: Oct 12, 2024
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When engaging the cruise control, the vehicle continued to accelerate even after I let off the button. During a trip with this vehicle on September 14, 2024, this vehicle did this twice. I have never driven another vehicle where this occurs. If this is supposed to be a "feature", it's unsafe and should not be legal. If it remains legal, there should at least be some kind of safety sticker.
Corrective Action:
When engaging the cruise control, the vehicle continued to accelerate even after I let off the button. During a trip with this vehicle on September 14, 2024, this vehicle did this twice. I have never driven another vehicle where this occurs. If this is supposed to be a "feature", it's unsafe and should not be legal. If it remains legal, there should at least be some kind of safety sticker.
Additional Notes:
When engaging the cruise control, the vehicle continued to accelerate even after I let off the button. During a trip with this vehicle on September 14, 2024, this vehicle did this twice. I have never driven another vehicle where this occurs. If this is supposed to be a "feature", it's unsafe and should not be legal. If it remains legal, there should at least be some kind of safety sticker.
Mfg Campaign: 11616165
Recall Date: Sep 24, 2024
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When engaging the cruise control, the vehicle continued to accelerate even after I let off the button. During a trip with this vehicle on September 14, 2024, this vehicle did this twice. I have never driven another vehicle where this occurs. If this is supposed to be a "feature", it's unsafe and should not be legal. If it remains legal, there should at least be some kind of safety sticker.
Corrective Action:
When engaging the cruise control, the vehicle continued to accelerate even after I let off the button. During a trip with this vehicle on September 14, 2024, this vehicle did this twice. I have never driven another vehicle where this occurs. If this is supposed to be a "feature", it's unsafe and should not be legal. If it remains legal, there should at least be some kind of safety sticker.
Additional Notes:
When engaging the cruise control, the vehicle continued to accelerate even after I let off the button. During a trip with this vehicle on September 14, 2024, this vehicle did this twice. I have never driven another vehicle where this occurs. If this is supposed to be a "feature", it's unsafe and should not be legal. If it remains legal, there should at least be some kind of safety sticker.
Mfg Campaign: 11616165
Recall Date: Sep 24, 2024
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE STOPPING AT TRAFFIC LIGHT BEHIND OTHER CARS AND BRAKING ON SLIGHT DOWNSLOPE THE BRAKES LET OFF FOR A SECOND OR TWO, THEN RE-ENGAGED. FELT LIKE WHEN YOU HIT AN ICY PATCH OR OIL SPOT ON PAVEMENT. THE 2022 VEHICLE IS UNDER 3 YEARS OLD AND HAS 10,539 MILES ON IT AND THIS WAS FIRST TIME THIS HAS OCCURRED.
Corrective Action:
WHILE STOPPING AT TRAFFIC LIGHT BEHIND OTHER CARS AND BRAKING ON SLIGHT DOWNSLOPE THE BRAKES LET OFF FOR A SECOND OR TWO, THEN RE-ENGAGED. FELT LIKE WHEN YOU HIT AN ICY PATCH OR OIL SPOT ON PAVEMENT. THE 2022 VEHICLE IS UNDER 3 YEARS OLD AND HAS 10,539 MILES ON IT AND THIS WAS FIRST TIME THIS HAS OCCURRED.
Additional Notes:
WHILE STOPPING AT TRAFFIC LIGHT BEHIND OTHER CARS AND BRAKING ON SLIGHT DOWNSLOPE THE BRAKES LET OFF FOR A SECOND OR TWO, THEN RE-ENGAGED. FELT LIKE WHEN YOU HIT AN ICY PATCH OR OIL SPOT ON PAVEMENT. THE 2022 VEHICLE IS UNDER 3 YEARS OLD AND HAS 10,539 MILES ON IT AND THIS WAS FIRST TIME THIS HAS OCCURRED.
Mfg Campaign: 11615433
Recall Date: Sep 19, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have a 2022 Toyota Sienna and have noticed that when I am braking (especially at low speeds while stopping at a STOP sign or a Red Light),the car "lurches" forward as if the car is accelerating a little bit. I have to slam the brakes to stop the vehicle. It feels really dangerous - it might hit a car in front or a kid in a neighborhood! I will reading through Toyota Sienna forums and found scores of similar incidents reported! Hope Toyota takes notice and fixes this.
Corrective Action:
I have a 2022 Toyota Sienna and have noticed that when I am braking (especially at low speeds while stopping at a STOP sign or a Red Light),the car "lurches" forward as if the car is accelerating a little bit. I have to slam the brakes to stop the vehicle. It feels really dangerous - it might hit a car in front or a kid in a neighborhood! I will reading through Toyota Sienna forums and found scores of similar incidents reported! Hope Toyota takes notice and fixes this.
Additional Notes:
I have a 2022 Toyota Sienna and have noticed that when I am braking (especially at low speeds while stopping at a STOP sign or a Red Light),the car "lurches" forward as if the car is accelerating a little bit. I have to slam the brakes to stop the vehicle. It feels really dangerous - it might hit a car in front or a kid in a neighborhood! I will reading through Toyota Sienna forums and found scores of similar incidents reported! Hope Toyota takes notice and fixes this.
Mfg Campaign: 11612347
Recall Date: Sep 3, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
This Hybrid LE model brake system is very poor. If we press the break pedal it stops 5-10 meter far. Urgently need for recall and rectify this major issue to avoid more accidents and property damage to others on the road .
Corrective Action:
This Hybrid LE model brake system is very poor. If we press the break pedal it stops 5-10 meter far. Urgently need for recall and rectify this major issue to avoid more accidents and property damage to others on the road .
Additional Notes:
This Hybrid LE model brake system is very poor. If we press the break pedal it stops 5-10 meter far. Urgently need for recall and rectify this major issue to avoid more accidents and property damage to others on the road .
Mfg Campaign: 11610712
Recall Date: Aug 25, 2024
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This Hybrid LE model brake system is very poor. If we press the break pedal it stops 5-10 meter far. Urgently need for recall and rectify this major issue to avoid more accidents and property damage to others on the road .
Corrective Action:
This Hybrid LE model brake system is very poor. If we press the break pedal it stops 5-10 meter far. Urgently need for recall and rectify this major issue to avoid more accidents and property damage to others on the road .
Additional Notes:
This Hybrid LE model brake system is very poor. If we press the break pedal it stops 5-10 meter far. Urgently need for recall and rectify this major issue to avoid more accidents and property damage to others on the road .
Mfg Campaign: 11610712
Recall Date: Aug 25, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Note: I have filed a complaint with the Florida Attorney General's Office Health Hazard. Mold Issue. Flooding Issue. Failing weather striping. We had a weather strip on the rear door get misplaced or is failing to stay on our 2022 Sienna. Toyota won't cover it. And we will have to make a claim per their recommendation, unsure. Third seat rusted; it was submerged in water. Didn't smell it or see it. 20k in damages. We never use it for anything except for groceries in the stroller. The worst decision I have made is bringing it to Toyota, because with it closed up, in the heat, the Van now has as all this mold. Before it was just wet in the 3rd seat compartment. It also had a Frog in it as large as a small hand. Improper storage. Toyota corporation also won't help. Don't be fooled and think this vehicle is imperfect. The new and previous generations have had this problem. They leak from the top and bottom of this door seal. Toyota seams to refuse to make a TSB. You do not have to look far online to find the reported issues. If it can happen to normal people like us doing normal things and many other people like us reporting it, it can and will happen to anyone. A Vehicle less than 3 years old should not be leaking. I have spoken online to other owners experiencing the same. But now since I see Toyota will not assist, and made it worse for us by improperly storing the Van and taking too long to respond. Now we cannot use it and it is a health hazard. Instead of helping me, they instruct me to file a insurance claim I would otherwise not have had to file, if I just air dried the Van. They should have acknowledged the problem and taken the opportunity to improve the design. Not create a mold situation for the customer and tell them to file a claim. This is a quality control issue. [XXX] Before Sienna drop off [XXX] After Sienna Drop off Likely worse now INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Note: I have filed a complaint with the Florida Attorney General's Office Health Hazard. Mold Issue. Flooding Issue. Failing weather striping. We had a weather strip on the rear door get misplaced or is failing to stay on our 2022 Sienna. Toyota won't cover it. And we will have to make a claim per their recommendation, unsure. Third seat rusted; it was submerged in water. Didn't smell it or see it. 20k in damages. We never use it for anything except for groceries in the stroller. The worst decision I have made is bringing it to Toyota, because with it closed up, in the heat, the Van now has as all this mold. Before it was just wet in the 3rd seat compartment. It also had a Frog in it as large as a small hand. Improper storage. Toyota corporation also won't help. Don't be fooled and think this vehicle is imperfect. The new and previous generations have had this problem. They leak from the top and bottom of this door seal. Toyota seams to refuse to make a TSB. You do not have to look far online to find the reported issues. If it can happen to normal people like us doing normal things and many other people like us reporting it, it can and will happen to anyone. A Vehicle less than 3 years old should not be leaking. I have spoken online to other owners experiencing the same. But now since I see Toyota will not assist, and made it worse for us by improperly storing the Van and taking too long to respond. Now we cannot use it and it is a health hazard. Instead of helping me, they instruct me to file a insurance claim I would otherwise not have had to file, if I just air dried the Van. They should have acknowledged the problem and taken the opportunity to improve the design. Not create a mold situation for the customer and tell them to file a claim. This is a quality control issue. [XXX] Before Sienna drop off [XXX] After Sienna Drop off Likely worse now INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Note: I have filed a complaint with the Florida Attorney General's Office Health Hazard. Mold Issue. Flooding Issue. Failing weather striping. We had a weather strip on the rear door get misplaced or is failing to stay on our 2022 Sienna. Toyota won't cover it. And we will have to make a claim per their recommendation, unsure. Third seat rusted; it was submerged in water. Didn't smell it or see it. 20k in damages. We never use it for anything except for groceries in the stroller. The worst decision I have made is bringing it to Toyota, because with it closed up, in the heat, the Van now has as all this mold. Before it was just wet in the 3rd seat compartment. It also had a Frog in it as large as a small hand. Improper storage. Toyota corporation also won't help. Don't be fooled and think this vehicle is imperfect. The new and previous generations have had this problem. They leak from the top and bottom of this door seal. Toyota seams to refuse to make a TSB. You do not have to look far online to find the reported issues. If it can happen to normal people like us doing normal things and many other people like us reporting it, it can and will happen to anyone. A Vehicle less than 3 years old should not be leaking. I have spoken online to other owners experiencing the same. But now since I see Toyota will not assist, and made it worse for us by improperly storing the Van and taking too long to respond. Now we cannot use it and it is a health hazard. Instead of helping me, they instruct me to file a insurance claim I would otherwise not have had to file, if I just air dried the Van. They should have acknowledged the problem and taken the opportunity to improve the design. Not create a mold situation for the customer and tell them to file a claim. This is a quality control issue. [XXX] Before Sienna drop off [XXX] After Sienna Drop off Likely worse now INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11609058
Recall Date: Aug 16, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Experienced it a number of times intermittently. When making a stop from about 25-30 mph, just before making a full stop (~10mph) while foot on the break, the vehicle lunge for a split second. The feeling of loss of braking power. At number of times, I thought I was going to rear end the veh in front of me. The last time I experienced it was last Aug 7.
Corrective Action:
Experienced it a number of times intermittently. When making a stop from about 25-30 mph, just before making a full stop (~10mph) while foot on the break, the vehicle lunge for a split second. The feeling of loss of braking power. At number of times, I thought I was going to rear end the veh in front of me. The last time I experienced it was last Aug 7.
Additional Notes:
Experienced it a number of times intermittently. When making a stop from about 25-30 mph, just before making a full stop (~10mph) while foot on the break, the vehicle lunge for a split second. The feeling of loss of braking power. At number of times, I thought I was going to rear end the veh in front of me. The last time I experienced it was last Aug 7.
Mfg Campaign: 11607678
Recall Date: Aug 10, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes release sporadically and then re-engage causing a brief lurch when stopping. This has created near collision or entrance further toward an intersection than ideal
Corrective Action:
Brakes release sporadically and then re-engage causing a brief lurch when stopping. This has created near collision or entrance further toward an intersection than ideal
Additional Notes:
Brakes release sporadically and then re-engage causing a brief lurch when stopping. This has created near collision or entrance further toward an intersection than ideal
Mfg Campaign: 11605441
Recall Date: Jul 30, 2024
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
Passenger air bag malfunction notification randomly going off (with and without items on the front passenger seat). I was told the dealership can’t diagnose it unless the alert is going off at the time the vehicle is dropped off.
Corrective Action:
Passenger air bag malfunction notification randomly going off (with and without items on the front passenger seat). I was told the dealership can’t diagnose it unless the alert is going off at the time the vehicle is dropped off.
Additional Notes:
Passenger air bag malfunction notification randomly going off (with and without items on the front passenger seat). I was told the dealership can’t diagnose it unless the alert is going off at the time the vehicle is dropped off.
Mfg Campaign: 11604933
Recall Date: Jul 28, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury