Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69PZ
Recall Date: Jun 20, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AU:45J7,VW:45J6,45J8
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24iD
Recall Date: Apr 13, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97GF
Recall Date: Mar 28, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 09D9
Recall Date: Feb 16, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 87H4
Recall Date: Nov 17, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 40R7
Recall Date: Oct 15, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97FR
Recall Date: Aug 6, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44Q9
Recall Date: Mar 3, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40Q7
Recall Date: Jan 27, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 91BB / 91BC
Recall Date: Nov 18, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40Q6
Recall Date: Nov 17, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44Q5
Recall Date: Nov 13, 2020
Consumer Complaints
238 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
One of the daytime running lights has gone out with only 45,000 miles on my vehicle. Dealership says they need to replace the entire headlight assembly, instead of the bulb, at a cost of $1,500. No prior warning as to this issue. There are a number of cases with this same problem at low vehicle mileage.
Corrective Action:
One of the daytime running lights has gone out with only 45,000 miles on my vehicle. Dealership says they need to replace the entire headlight assembly, instead of the bulb, at a cost of $1,500. No prior warning as to this issue. There are a number of cases with this same problem at low vehicle mileage.
Additional Notes:
One of the daytime running lights has gone out with only 45,000 miles on my vehicle. Dealership says they need to replace the entire headlight assembly, instead of the bulb, at a cost of $1,500. No prior warning as to this issue. There are a number of cases with this same problem at low vehicle mileage.
Mfg Campaign: 11675947
Recall Date: Jul 24, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Start stop error on 7/15/25. Engine light on 7/16/25. Drove the car to AutoZone and the diagnostic code was P0496 EVAP System High Purge Flow. VW dealership said it was okay to drive vehicle with engine on until my appointment on 7/24/25. Filled up the car with gas on 7/18/25, but the fuel gauge only went up to 7/8 of a tank and 365 miles to empty. After driving 51 miles, the fuel gauge was full and 430 miles to empty. After driving 116 miles, the fuel gauge dropped back down to 7/8 of a tank and 365 miles to empty. The car stalled today while going through the busy Burlington Road roundabout. There was a popping sound coming from the rear of the vehicle near the fuel tank after I shut it off when I got home. There was also a hissing sound coming from the fuel tank. The EVAP purge solenoid was replaced on 5/30/25, the evap system failed again on 6/19/25 at which point the vehicle was sent to VW for a software update. The engine light is on again for the same EVAP issue and now the fuel system appears to be failing because of it. I’m leaving the vehicle parked until my appointment. This vehicle is not safe to drive considering it stalls unexpectedly in stop and go traffic.
Corrective Action:
Start stop error on 7/15/25. Engine light on 7/16/25. Drove the car to AutoZone and the diagnostic code was P0496 EVAP System High Purge Flow. VW dealership said it was okay to drive vehicle with engine on until my appointment on 7/24/25. Filled up the car with gas on 7/18/25, but the fuel gauge only went up to 7/8 of a tank and 365 miles to empty. After driving 51 miles, the fuel gauge was full and 430 miles to empty. After driving 116 miles, the fuel gauge dropped back down to 7/8 of a tank and 365 miles to empty. The car stalled today while going through the busy Burlington Road roundabout. There was a popping sound coming from the rear of the vehicle near the fuel tank after I shut it off when I got home. There was also a hissing sound coming from the fuel tank. The EVAP purge solenoid was replaced on 5/30/25, the evap system failed again on 6/19/25 at which point the vehicle was sent to VW for a software update. The engine light is on again for the same EVAP issue and now the fuel system appears to be failing because of it. I’m leaving the vehicle parked until my appointment. This vehicle is not safe to drive considering it stalls unexpectedly in stop and go traffic.
Additional Notes:
Start stop error on 7/15/25. Engine light on 7/16/25. Drove the car to AutoZone and the diagnostic code was P0496 EVAP System High Purge Flow. VW dealership said it was okay to drive vehicle with engine on until my appointment on 7/24/25. Filled up the car with gas on 7/18/25, but the fuel gauge only went up to 7/8 of a tank and 365 miles to empty. After driving 51 miles, the fuel gauge was full and 430 miles to empty. After driving 116 miles, the fuel gauge dropped back down to 7/8 of a tank and 365 miles to empty. The car stalled today while going through the busy Burlington Road roundabout. There was a popping sound coming from the rear of the vehicle near the fuel tank after I shut it off when I got home. There was also a hissing sound coming from the fuel tank. The EVAP purge solenoid was replaced on 5/30/25, the evap system failed again on 6/19/25 at which point the vehicle was sent to VW for a software update. The engine light is on again for the same EVAP issue and now the fuel system appears to be failing because of it. I’m leaving the vehicle parked until my appointment. This vehicle is not safe to drive considering it stalls unexpectedly in stop and go traffic.
Mfg Campaign: 11674641
Recall Date: Jul 18, 2025
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Start stop error on 7/15/25. Engine light on 7/16/25. Drove the car to AutoZone and the diagnostic code was P0496 EVAP System High Purge Flow. VW dealership said it was okay to drive vehicle with engine on until my appointment on 7/24/25. Filled up the car with gas on 7/18/25, but the fuel gauge only went up to 7/8 of a tank and 365 miles to empty. After driving 51 miles, the fuel gauge was full and 430 miles to empty. After driving 116 miles, the fuel gauge dropped back down to 7/8 of a tank and 365 miles to empty. The car stalled today while going through the busy Burlington Road roundabout. There was a popping sound coming from the rear of the vehicle near the fuel tank after I shut it off when I got home. There was also a hissing sound coming from the fuel tank. The EVAP purge solenoid was replaced on 5/30/25, the evap system failed again on 6/19/25 at which point the vehicle was sent to VW for a software update. The engine light is on again for the same EVAP issue and now the fuel system appears to be failing because of it. I’m leaving the vehicle parked until my appointment. This vehicle is not safe to drive considering it stalls unexpectedly in stop and go traffic.
Corrective Action:
Start stop error on 7/15/25. Engine light on 7/16/25. Drove the car to AutoZone and the diagnostic code was P0496 EVAP System High Purge Flow. VW dealership said it was okay to drive vehicle with engine on until my appointment on 7/24/25. Filled up the car with gas on 7/18/25, but the fuel gauge only went up to 7/8 of a tank and 365 miles to empty. After driving 51 miles, the fuel gauge was full and 430 miles to empty. After driving 116 miles, the fuel gauge dropped back down to 7/8 of a tank and 365 miles to empty. The car stalled today while going through the busy Burlington Road roundabout. There was a popping sound coming from the rear of the vehicle near the fuel tank after I shut it off when I got home. There was also a hissing sound coming from the fuel tank. The EVAP purge solenoid was replaced on 5/30/25, the evap system failed again on 6/19/25 at which point the vehicle was sent to VW for a software update. The engine light is on again for the same EVAP issue and now the fuel system appears to be failing because of it. I’m leaving the vehicle parked until my appointment. This vehicle is not safe to drive considering it stalls unexpectedly in stop and go traffic.
Additional Notes:
Start stop error on 7/15/25. Engine light on 7/16/25. Drove the car to AutoZone and the diagnostic code was P0496 EVAP System High Purge Flow. VW dealership said it was okay to drive vehicle with engine on until my appointment on 7/24/25. Filled up the car with gas on 7/18/25, but the fuel gauge only went up to 7/8 of a tank and 365 miles to empty. After driving 51 miles, the fuel gauge was full and 430 miles to empty. After driving 116 miles, the fuel gauge dropped back down to 7/8 of a tank and 365 miles to empty. The car stalled today while going through the busy Burlington Road roundabout. There was a popping sound coming from the rear of the vehicle near the fuel tank after I shut it off when I got home. There was also a hissing sound coming from the fuel tank. The EVAP purge solenoid was replaced on 5/30/25, the evap system failed again on 6/19/25 at which point the vehicle was sent to VW for a software update. The engine light is on again for the same EVAP issue and now the fuel system appears to be failing because of it. I’m leaving the vehicle parked until my appointment. This vehicle is not safe to drive considering it stalls unexpectedly in stop and go traffic.
Mfg Campaign: 11674641
Recall Date: Jul 18, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Start stop error on 7/15/25. Engine light on 7/16/25. Drove the car to AutoZone and the diagnostic code was P0496 EVAP System High Purge Flow. VW dealership said it was okay to drive vehicle with engine on until my appointment on 7/24/25. Filled up the car with gas on 7/18/25, but the fuel gauge only went up to 7/8 of a tank and 365 miles to empty. After driving 51 miles, the fuel gauge was full and 430 miles to empty. After driving 116 miles, the fuel gauge dropped back down to 7/8 of a tank and 365 miles to empty. The car stalled today while going through the busy Burlington Road roundabout. There was a popping sound coming from the rear of the vehicle near the fuel tank after I shut it off when I got home. There was also a hissing sound coming from the fuel tank. The EVAP purge solenoid was replaced on 5/30/25, the evap system failed again on 6/19/25 at which point the vehicle was sent to VW for a software update. The engine light is on again for the same EVAP issue and now the fuel system appears to be failing because of it. I’m leaving the vehicle parked until my appointment. This vehicle is not safe to drive considering it stalls unexpectedly in stop and go traffic.
Corrective Action:
Start stop error on 7/15/25. Engine light on 7/16/25. Drove the car to AutoZone and the diagnostic code was P0496 EVAP System High Purge Flow. VW dealership said it was okay to drive vehicle with engine on until my appointment on 7/24/25. Filled up the car with gas on 7/18/25, but the fuel gauge only went up to 7/8 of a tank and 365 miles to empty. After driving 51 miles, the fuel gauge was full and 430 miles to empty. After driving 116 miles, the fuel gauge dropped back down to 7/8 of a tank and 365 miles to empty. The car stalled today while going through the busy Burlington Road roundabout. There was a popping sound coming from the rear of the vehicle near the fuel tank after I shut it off when I got home. There was also a hissing sound coming from the fuel tank. The EVAP purge solenoid was replaced on 5/30/25, the evap system failed again on 6/19/25 at which point the vehicle was sent to VW for a software update. The engine light is on again for the same EVAP issue and now the fuel system appears to be failing because of it. I’m leaving the vehicle parked until my appointment. This vehicle is not safe to drive considering it stalls unexpectedly in stop and go traffic.
Additional Notes:
Start stop error on 7/15/25. Engine light on 7/16/25. Drove the car to AutoZone and the diagnostic code was P0496 EVAP System High Purge Flow. VW dealership said it was okay to drive vehicle with engine on until my appointment on 7/24/25. Filled up the car with gas on 7/18/25, but the fuel gauge only went up to 7/8 of a tank and 365 miles to empty. After driving 51 miles, the fuel gauge was full and 430 miles to empty. After driving 116 miles, the fuel gauge dropped back down to 7/8 of a tank and 365 miles to empty. The car stalled today while going through the busy Burlington Road roundabout. There was a popping sound coming from the rear of the vehicle near the fuel tank after I shut it off when I got home. There was also a hissing sound coming from the fuel tank. The EVAP purge solenoid was replaced on 5/30/25, the evap system failed again on 6/19/25 at which point the vehicle was sent to VW for a software update. The engine light is on again for the same EVAP issue and now the fuel system appears to be failing because of it. I’m leaving the vehicle parked until my appointment. This vehicle is not safe to drive considering it stalls unexpectedly in stop and go traffic.
Mfg Campaign: 11674641
Recall Date: Jul 18, 2025
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The daytime running lights are already out on a vehicle with less than 50k miles. It is a commonly reported problems with these vehicles and an expensive fix.
Corrective Action:
The daytime running lights are already out on a vehicle with less than 50k miles. It is a commonly reported problems with these vehicles and an expensive fix.
Additional Notes:
The daytime running lights are already out on a vehicle with less than 50k miles. It is a commonly reported problems with these vehicles and an expensive fix.
Mfg Campaign: 11673132
Recall Date: Jul 13, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car is stalling at slow speeds during heavy traffic, pulling into a parking spot, slowing down to cross a two lane highway, or moving slowly in a drive-through. This vehicle stalled unexpectedly on the tollway during the morning rush hour to Chicago. It also stalled at a four-way stop with limited visibility for drivers behind me on 6/18/2025. I had to call 911 because I was stalled at a busy intersection and the car would not restart. The engine light will come on and I’ll get a “start/stop” error even when I shut off that feature. The diagnostic code is related to the emissions system. I’ve had the car in the shop three times for this issue. The purge valve was changed, and the software was updated. I picked up my car two days ago after a three week stint at the dealership, and the car stalled already in the drive-thru. This vehicle isn’t safe to drive due to it stalling and sputtering unexpectedly in traffic.
Corrective Action:
Car is stalling at slow speeds during heavy traffic, pulling into a parking spot, slowing down to cross a two lane highway, or moving slowly in a drive-through. This vehicle stalled unexpectedly on the tollway during the morning rush hour to Chicago. It also stalled at a four-way stop with limited visibility for drivers behind me on 6/18/2025. I had to call 911 because I was stalled at a busy intersection and the car would not restart. The engine light will come on and I’ll get a “start/stop” error even when I shut off that feature. The diagnostic code is related to the emissions system. I’ve had the car in the shop three times for this issue. The purge valve was changed, and the software was updated. I picked up my car two days ago after a three week stint at the dealership, and the car stalled already in the drive-thru. This vehicle isn’t safe to drive due to it stalling and sputtering unexpectedly in traffic.
Additional Notes:
Car is stalling at slow speeds during heavy traffic, pulling into a parking spot, slowing down to cross a two lane highway, or moving slowly in a drive-through. This vehicle stalled unexpectedly on the tollway during the morning rush hour to Chicago. It also stalled at a four-way stop with limited visibility for drivers behind me on 6/18/2025. I had to call 911 because I was stalled at a busy intersection and the car would not restart. The engine light will come on and I’ll get a “start/stop” error even when I shut off that feature. The diagnostic code is related to the emissions system. I’ve had the car in the shop three times for this issue. The purge valve was changed, and the software was updated. I picked up my car two days ago after a three week stint at the dealership, and the car stalled already in the drive-thru. This vehicle isn’t safe to drive due to it stalling and sputtering unexpectedly in traffic.
Mfg Campaign: 11673073
Recall Date: Jul 12, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Car is stalling at slow speeds during heavy traffic, pulling into a parking spot, slowing down to cross a two lane highway, or moving slowly in a drive-through. This vehicle stalled unexpectedly on the tollway during the morning rush hour to Chicago. It also stalled at a four-way stop with limited visibility for drivers behind me on 6/18/2025. I had to call 911 because I was stalled at a busy intersection and the car would not restart. The engine light will come on and I’ll get a “start/stop” error even when I shut off that feature. The diagnostic code is related to the emissions system. I’ve had the car in the shop three times for this issue. The purge valve was changed, and the software was updated. I picked up my car two days ago after a three week stint at the dealership, and the car stalled already in the drive-thru. This vehicle isn’t safe to drive due to it stalling and sputtering unexpectedly in traffic.
Corrective Action:
Car is stalling at slow speeds during heavy traffic, pulling into a parking spot, slowing down to cross a two lane highway, or moving slowly in a drive-through. This vehicle stalled unexpectedly on the tollway during the morning rush hour to Chicago. It also stalled at a four-way stop with limited visibility for drivers behind me on 6/18/2025. I had to call 911 because I was stalled at a busy intersection and the car would not restart. The engine light will come on and I’ll get a “start/stop” error even when I shut off that feature. The diagnostic code is related to the emissions system. I’ve had the car in the shop three times for this issue. The purge valve was changed, and the software was updated. I picked up my car two days ago after a three week stint at the dealership, and the car stalled already in the drive-thru. This vehicle isn’t safe to drive due to it stalling and sputtering unexpectedly in traffic.
Additional Notes:
Car is stalling at slow speeds during heavy traffic, pulling into a parking spot, slowing down to cross a two lane highway, or moving slowly in a drive-through. This vehicle stalled unexpectedly on the tollway during the morning rush hour to Chicago. It also stalled at a four-way stop with limited visibility for drivers behind me on 6/18/2025. I had to call 911 because I was stalled at a busy intersection and the car would not restart. The engine light will come on and I’ll get a “start/stop” error even when I shut off that feature. The diagnostic code is related to the emissions system. I’ve had the car in the shop three times for this issue. The purge valve was changed, and the software was updated. I picked up my car two days ago after a three week stint at the dealership, and the car stalled already in the drive-thru. This vehicle isn’t safe to drive due to it stalling and sputtering unexpectedly in traffic.
Mfg Campaign: 11673073
Recall Date: Jul 12, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car is stalling at slow speeds during heavy traffic, pulling into a parking spot, slowing down to cross a two lane highway, or moving slowly in a drive-through. This vehicle stalled unexpectedly on the tollway during the morning rush hour to Chicago. It also stalled at a four-way stop with limited visibility for drivers behind me on 6/18/2025. I had to call 911 because I was stalled at a busy intersection and the car would not restart. The engine light will come on and I’ll get a “start/stop” error even when I shut off that feature. The diagnostic code is related to the emissions system. I’ve had the car in the shop three times for this issue. The purge valve was changed, and the software was updated. I picked up my car two days ago after a three week stint at the dealership, and the car stalled already in the drive-thru. This vehicle isn’t safe to drive due to it stalling and sputtering unexpectedly in traffic.
Corrective Action:
Car is stalling at slow speeds during heavy traffic, pulling into a parking spot, slowing down to cross a two lane highway, or moving slowly in a drive-through. This vehicle stalled unexpectedly on the tollway during the morning rush hour to Chicago. It also stalled at a four-way stop with limited visibility for drivers behind me on 6/18/2025. I had to call 911 because I was stalled at a busy intersection and the car would not restart. The engine light will come on and I’ll get a “start/stop” error even when I shut off that feature. The diagnostic code is related to the emissions system. I’ve had the car in the shop three times for this issue. The purge valve was changed, and the software was updated. I picked up my car two days ago after a three week stint at the dealership, and the car stalled already in the drive-thru. This vehicle isn’t safe to drive due to it stalling and sputtering unexpectedly in traffic.
Additional Notes:
Car is stalling at slow speeds during heavy traffic, pulling into a parking spot, slowing down to cross a two lane highway, or moving slowly in a drive-through. This vehicle stalled unexpectedly on the tollway during the morning rush hour to Chicago. It also stalled at a four-way stop with limited visibility for drivers behind me on 6/18/2025. I had to call 911 because I was stalled at a busy intersection and the car would not restart. The engine light will come on and I’ll get a “start/stop” error even when I shut off that feature. The diagnostic code is related to the emissions system. I’ve had the car in the shop three times for this issue. The purge valve was changed, and the software was updated. I picked up my car two days ago after a three week stint at the dealership, and the car stalled already in the drive-thru. This vehicle isn’t safe to drive due to it stalling and sputtering unexpectedly in traffic.
Mfg Campaign: 11673073
Recall Date: Jul 12, 2025
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The daytime running lights have gone out.
Corrective Action:
The daytime running lights have gone out.
Additional Notes:
The daytime running lights have gone out.
Mfg Campaign: 11671303
Recall Date: Jul 5, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The daytime running lights have gone out.
Corrective Action:
The daytime running lights have gone out.
Additional Notes:
The daytime running lights have gone out.
Mfg Campaign: 11671303
Recall Date: Jul 5, 2025
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Driver side headlight stopped working after a little over 4 years but less than 50,000 miles. On coming drivers from other side of road are distracted by only one light working and tend to serve toward my car. No warning signs or messages appear in the car. Unfortunately, outside of warranty and the entire light console needs to be replaced. Appears to be a common problem on the Atlas Cross Sport 21' and per dealer parts on back order.
Corrective Action:
Driver side headlight stopped working after a little over 4 years but less than 50,000 miles. On coming drivers from other side of road are distracted by only one light working and tend to serve toward my car. No warning signs or messages appear in the car. Unfortunately, outside of warranty and the entire light console needs to be replaced. Appears to be a common problem on the Atlas Cross Sport 21' and per dealer parts on back order.
Additional Notes:
Driver side headlight stopped working after a little over 4 years but less than 50,000 miles. On coming drivers from other side of road are distracted by only one light working and tend to serve toward my car. No warning signs or messages appear in the car. Unfortunately, outside of warranty and the entire light console needs to be replaced. Appears to be a common problem on the Atlas Cross Sport 21' and per dealer parts on back order.
Mfg Campaign: 11670690
Recall Date: Jul 2, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
White smoke coming from under the hood. Tire sensor has been replaced service several. One tire at a time
Corrective Action:
White smoke coming from under the hood. Tire sensor has been replaced service several. One tire at a time
Additional Notes:
White smoke coming from under the hood. Tire sensor has been replaced service several. One tire at a time
Mfg Campaign: 11660420
Recall Date: May 12, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
White smoke coming from under the hood. Tire sensor has been replaced service several. One tire at a time
Corrective Action:
White smoke coming from under the hood. Tire sensor has been replaced service several. One tire at a time
Additional Notes:
White smoke coming from under the hood. Tire sensor has been replaced service several. One tire at a time
Mfg Campaign: 11660420
Recall Date: May 12, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated while driving 65 MPH, the front passenger's side and rear passenger's side windows opened unintendedly. There were no warning lights illuminated. The contact stated that the vehicle started experiencing the failure after the passenger occupant detection system (PODS) sensor mat and wiring harness were replaced under NHTSA Campaign Number: 24V464000 (Air Bags). The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer performed an unknown reset on the vehicle. Additionally, the contact stated that the failure recurred while his wife was driving the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,282.
Corrective Action:
The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated while driving 65 MPH, the front passenger's side and rear passenger's side windows opened unintendedly. There were no warning lights illuminated. The contact stated that the vehicle started experiencing the failure after the passenger occupant detection system (PODS) sensor mat and wiring harness were replaced under NHTSA Campaign Number: 24V464000 (Air Bags). The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer performed an unknown reset on the vehicle. Additionally, the contact stated that the failure recurred while his wife was driving the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,282.
Additional Notes:
The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated while driving 65 MPH, the front passenger's side and rear passenger's side windows opened unintendedly. There were no warning lights illuminated. The contact stated that the vehicle started experiencing the failure after the passenger occupant detection system (PODS) sensor mat and wiring harness were replaced under NHTSA Campaign Number: 24V464000 (Air Bags). The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer performed an unknown reset on the vehicle. Additionally, the contact stated that the failure recurred while his wife was driving the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,282.
Mfg Campaign: 11652776
Recall Date: Apr 4, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My vehicle turned off/stalled while driving. I had to throw on my hazards, stomp on the very hard break and turn the car on and off again. Very dangerous for me and other drivers. I see a lot of other customers with the same exact problem for the same model of vehicle. Definitely some type of recall that needs to be addressed.
Corrective Action:
My vehicle turned off/stalled while driving. I had to throw on my hazards, stomp on the very hard break and turn the car on and off again. Very dangerous for me and other drivers. I see a lot of other customers with the same exact problem for the same model of vehicle. Definitely some type of recall that needs to be addressed.
Additional Notes:
My vehicle turned off/stalled while driving. I had to throw on my hazards, stomp on the very hard break and turn the car on and off again. Very dangerous for me and other drivers. I see a lot of other customers with the same exact problem for the same model of vehicle. Definitely some type of recall that needs to be addressed.
Mfg Campaign: 11651510
Recall Date: Mar 29, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle turned off/stalled while driving. I had to throw on my hazards, stomp on the very hard break and turn the car on and off again. Very dangerous for me and other drivers. I see a lot of other customers with the same exact problem for the same model of vehicle. Definitely some type of recall that needs to be addressed.
Corrective Action:
My vehicle turned off/stalled while driving. I had to throw on my hazards, stomp on the very hard break and turn the car on and off again. Very dangerous for me and other drivers. I see a lot of other customers with the same exact problem for the same model of vehicle. Definitely some type of recall that needs to be addressed.
Additional Notes:
My vehicle turned off/stalled while driving. I had to throw on my hazards, stomp on the very hard break and turn the car on and off again. Very dangerous for me and other drivers. I see a lot of other customers with the same exact problem for the same model of vehicle. Definitely some type of recall that needs to be addressed.
Mfg Campaign: 11651510
Recall Date: Mar 29, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hood Release Cable. The hood release cable, which runs from the release lever inside the car to the latch under the hood, broke. I can't open my car hood. I've been looking online and it seems that this is a common issue and very expensive to repair and Volkswagen is the only onewiths the proper tools to fix the problem.
Corrective Action:
Hood Release Cable. The hood release cable, which runs from the release lever inside the car to the latch under the hood, broke. I can't open my car hood. I've been looking online and it seems that this is a common issue and very expensive to repair and Volkswagen is the only onewiths the proper tools to fix the problem.
Additional Notes:
Hood Release Cable. The hood release cable, which runs from the release lever inside the car to the latch under the hood, broke. I can't open my car hood. I've been looking online and it seems that this is a common issue and very expensive to repair and Volkswagen is the only onewiths the proper tools to fix the problem.
Mfg Campaign: 11648046
Recall Date: Mar 13, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hello, My car has a musty smell inside the cabin. I have tried all the recommendations, such as changing the cabin filter, running the AC, and using disinfectant sprays, and the odor does not disappear. I have allergies, and when I drive my car, it feels like I can't breathe. I do not have the means at the moment to change cars.
Corrective Action:
Hello, My car has a musty smell inside the cabin. I have tried all the recommendations, such as changing the cabin filter, running the AC, and using disinfectant sprays, and the odor does not disappear. I have allergies, and when I drive my car, it feels like I can't breathe. I do not have the means at the moment to change cars.
Additional Notes:
Hello, My car has a musty smell inside the cabin. I have tried all the recommendations, such as changing the cabin filter, running the AC, and using disinfectant sprays, and the odor does not disappear. I have allergies, and when I drive my car, it feels like I can't breathe. I do not have the means at the moment to change cars.
Mfg Campaign: 11648048
Recall Date: Mar 13, 2025
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I received notification via carfax, VW app, AND by mail about the passenger air bag faulty PODS system recall in September 2024. I was told by my local dealership there was no active fix for the issue at the time. I then had my 50k mile service completed in December 2024 the week before Christmas and the service department stated they still had not received a fix for the recall code and that it would be rolling out in stages and to wait for a resolution. It is now March 2025 and I do not feel safe driving this vehicle with my family knowing there is a possibility of the airbags not deploying in the event of a car accident. The website even suggests not to drive the vehicle with this recall.
Corrective Action:
I received notification via carfax, VW app, AND by mail about the passenger air bag faulty PODS system recall in September 2024. I was told by my local dealership there was no active fix for the issue at the time. I then had my 50k mile service completed in December 2024 the week before Christmas and the service department stated they still had not received a fix for the recall code and that it would be rolling out in stages and to wait for a resolution. It is now March 2025 and I do not feel safe driving this vehicle with my family knowing there is a possibility of the airbags not deploying in the event of a car accident. The website even suggests not to drive the vehicle with this recall.
Additional Notes:
I received notification via carfax, VW app, AND by mail about the passenger air bag faulty PODS system recall in September 2024. I was told by my local dealership there was no active fix for the issue at the time. I then had my 50k mile service completed in December 2024 the week before Christmas and the service department stated they still had not received a fix for the recall code and that it would be rolling out in stages and to wait for a resolution. It is now March 2025 and I do not feel safe driving this vehicle with my family knowing there is a possibility of the airbags not deploying in the event of a car accident. The website even suggests not to drive the vehicle with this recall.
Mfg Campaign: 11646156
Recall Date: Mar 4, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving and coming to a stop or slowing down the cars engine will shut off. This is extremely dangerous when in traffic and you have to come to a complete stop and put it in park to manually restart the car. The dealer cannot seem to reproduce the issue but the same day I picked it up from having it looked at it died on me twice in the same day. The vehicle has not been inspected by anyone other than the dealership as far as I know as we are the second owner. There was no warning when this started happening. It gives no warning when it will or will not die. However, a week after it started the check engine light came on and that’s when I took it into the dealership. They were able to replace the sensor but did not find a reason for the car to spontaneously die.
Corrective Action:
While driving and coming to a stop or slowing down the cars engine will shut off. This is extremely dangerous when in traffic and you have to come to a complete stop and put it in park to manually restart the car. The dealer cannot seem to reproduce the issue but the same day I picked it up from having it looked at it died on me twice in the same day. The vehicle has not been inspected by anyone other than the dealership as far as I know as we are the second owner. There was no warning when this started happening. It gives no warning when it will or will not die. However, a week after it started the check engine light came on and that’s when I took it into the dealership. They were able to replace the sensor but did not find a reason for the car to spontaneously die.
Additional Notes:
While driving and coming to a stop or slowing down the cars engine will shut off. This is extremely dangerous when in traffic and you have to come to a complete stop and put it in park to manually restart the car. The dealer cannot seem to reproduce the issue but the same day I picked it up from having it looked at it died on me twice in the same day. The vehicle has not been inspected by anyone other than the dealership as far as I know as we are the second owner. There was no warning when this started happening. It gives no warning when it will or will not die. However, a week after it started the check engine light came on and that’s when I took it into the dealership. They were able to replace the sensor but did not find a reason for the car to spontaneously die.
Mfg Campaign: 11645383
Recall Date: Feb 27, 2025
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