Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69PZ
Recall Date: Jun 20, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AU:45J7,VW:45J6,45J8
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24iD
Recall Date: Apr 13, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97GF
Recall Date: Mar 28, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 09D9
Recall Date: Feb 16, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 87H4
Recall Date: Nov 17, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 40R7
Recall Date: Oct 15, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97FR
Recall Date: Aug 6, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44Q9
Recall Date: Mar 3, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40Q7
Recall Date: Jan 27, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 91BB / 91BC
Recall Date: Nov 18, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40Q6
Recall Date: Nov 17, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44Q5
Recall Date: Nov 13, 2020
Consumer Complaints
238 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving and coming to a stop or slowing down the cars engine will shut off. This is extremely dangerous when in traffic and you have to come to a complete stop and put it in park to manually restart the car. The dealer cannot seem to reproduce the issue but the same day I picked it up from having it looked at it died on me twice in the same day. The vehicle has not been inspected by anyone other than the dealership as far as I know as we are the second owner. There was no warning when this started happening. It gives no warning when it will or will not die. However, a week after it started the check engine light came on and that’s when I took it into the dealership. They were able to replace the sensor but did not find a reason for the car to spontaneously die.
Corrective Action:
While driving and coming to a stop or slowing down the cars engine will shut off. This is extremely dangerous when in traffic and you have to come to a complete stop and put it in park to manually restart the car. The dealer cannot seem to reproduce the issue but the same day I picked it up from having it looked at it died on me twice in the same day. The vehicle has not been inspected by anyone other than the dealership as far as I know as we are the second owner. There was no warning when this started happening. It gives no warning when it will or will not die. However, a week after it started the check engine light came on and that’s when I took it into the dealership. They were able to replace the sensor but did not find a reason for the car to spontaneously die.
Additional Notes:
While driving and coming to a stop or slowing down the cars engine will shut off. This is extremely dangerous when in traffic and you have to come to a complete stop and put it in park to manually restart the car. The dealer cannot seem to reproduce the issue but the same day I picked it up from having it looked at it died on me twice in the same day. The vehicle has not been inspected by anyone other than the dealership as far as I know as we are the second owner. There was no warning when this started happening. It gives no warning when it will or will not die. However, a week after it started the check engine light came on and that’s when I took it into the dealership. They were able to replace the sensor but did not find a reason for the car to spontaneously die.
Mfg Campaign: 11645383
Recall Date: Feb 27, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving and coming to a stop or slowing down the cars engine will shut off. This is extremely dangerous when in traffic and you have to come to a complete stop and put it in park to manually restart the car. The dealer cannot seem to reproduce the issue but the same day I picked it up from having it looked at it died on me twice in the same day. The vehicle has not been inspected by anyone other than the dealership as far as I know as we are the second owner. There was no warning when this started happening. It gives no warning when it will or will not die. However, a week after it started the check engine light came on and that’s when I took it into the dealership. They were able to replace the sensor but did not find a reason for the car to spontaneously die.
Corrective Action:
While driving and coming to a stop or slowing down the cars engine will shut off. This is extremely dangerous when in traffic and you have to come to a complete stop and put it in park to manually restart the car. The dealer cannot seem to reproduce the issue but the same day I picked it up from having it looked at it died on me twice in the same day. The vehicle has not been inspected by anyone other than the dealership as far as I know as we are the second owner. There was no warning when this started happening. It gives no warning when it will or will not die. However, a week after it started the check engine light came on and that’s when I took it into the dealership. They were able to replace the sensor but did not find a reason for the car to spontaneously die.
Additional Notes:
While driving and coming to a stop or slowing down the cars engine will shut off. This is extremely dangerous when in traffic and you have to come to a complete stop and put it in park to manually restart the car. The dealer cannot seem to reproduce the issue but the same day I picked it up from having it looked at it died on me twice in the same day. The vehicle has not been inspected by anyone other than the dealership as far as I know as we are the second owner. There was no warning when this started happening. It gives no warning when it will or will not die. However, a week after it started the check engine light came on and that’s when I took it into the dealership. They were able to replace the sensor but did not find a reason for the car to spontaneously die.
Mfg Campaign: 11645383
Recall Date: Feb 27, 2025
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Car dealership attempted to fix recall related to Passenger Occupant Detection System (PODS). Dealership technicians experienced issues completing the repair and contacted the vehicle manufacturer for assistance. The manufacturer claims that the issues experienced during repair are due to damage and are refusing the pay for any fix to the recall. I am not aware of any damage the system would have experienced, other than being known to be defective and under recall. The manufacturer's proposal is that I pay approximately $1,300 to replace the system, which is known to be defective and under recall, or accept my vehicle back with a faulty PODS. It is the manufacturer's responsibility to replace this system, which is known to be defective and under recall. The nature of the problem is extremely serious and could involve injury or loss of life to my family. Therefore, I am not willing to accept the vehicle back with a defective PODS.
Corrective Action:
Car dealership attempted to fix recall related to Passenger Occupant Detection System (PODS). Dealership technicians experienced issues completing the repair and contacted the vehicle manufacturer for assistance. The manufacturer claims that the issues experienced during repair are due to damage and are refusing the pay for any fix to the recall. I am not aware of any damage the system would have experienced, other than being known to be defective and under recall. The manufacturer's proposal is that I pay approximately $1,300 to replace the system, which is known to be defective and under recall, or accept my vehicle back with a faulty PODS. It is the manufacturer's responsibility to replace this system, which is known to be defective and under recall. The nature of the problem is extremely serious and could involve injury or loss of life to my family. Therefore, I am not willing to accept the vehicle back with a defective PODS.
Additional Notes:
Car dealership attempted to fix recall related to Passenger Occupant Detection System (PODS). Dealership technicians experienced issues completing the repair and contacted the vehicle manufacturer for assistance. The manufacturer claims that the issues experienced during repair are due to damage and are refusing the pay for any fix to the recall. I am not aware of any damage the system would have experienced, other than being known to be defective and under recall. The manufacturer's proposal is that I pay approximately $1,300 to replace the system, which is known to be defective and under recall, or accept my vehicle back with a faulty PODS. It is the manufacturer's responsibility to replace this system, which is known to be defective and under recall. The nature of the problem is extremely serious and could involve injury or loss of life to my family. Therefore, I am not willing to accept the vehicle back with a defective PODS.
Mfg Campaign: 11645114
Recall Date: Feb 26, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
Car dealership attempted to fix recall related to Passenger Occupant Detection System (PODS). Dealership technicians experienced issues completing the repair and contacted the vehicle manufacturer for assistance. The manufacturer claims that the issues experienced during repair are due to damage and are refusing the pay for any fix to the recall. I am not aware of any damage the system would have experienced, other than being known to be defective and under recall. The manufacturer's proposal is that I pay approximately $1,300 to replace the system, which is known to be defective and under recall, or accept my vehicle back with a faulty PODS. It is the manufacturer's responsibility to replace this system, which is known to be defective and under recall. The nature of the problem is extremely serious and could involve injury or loss of life to my family. Therefore, I am not willing to accept the vehicle back with a defective PODS.
Corrective Action:
Car dealership attempted to fix recall related to Passenger Occupant Detection System (PODS). Dealership technicians experienced issues completing the repair and contacted the vehicle manufacturer for assistance. The manufacturer claims that the issues experienced during repair are due to damage and are refusing the pay for any fix to the recall. I am not aware of any damage the system would have experienced, other than being known to be defective and under recall. The manufacturer's proposal is that I pay approximately $1,300 to replace the system, which is known to be defective and under recall, or accept my vehicle back with a faulty PODS. It is the manufacturer's responsibility to replace this system, which is known to be defective and under recall. The nature of the problem is extremely serious and could involve injury or loss of life to my family. Therefore, I am not willing to accept the vehicle back with a defective PODS.
Additional Notes:
Car dealership attempted to fix recall related to Passenger Occupant Detection System (PODS). Dealership technicians experienced issues completing the repair and contacted the vehicle manufacturer for assistance. The manufacturer claims that the issues experienced during repair are due to damage and are refusing the pay for any fix to the recall. I am not aware of any damage the system would have experienced, other than being known to be defective and under recall. The manufacturer's proposal is that I pay approximately $1,300 to replace the system, which is known to be defective and under recall, or accept my vehicle back with a faulty PODS. It is the manufacturer's responsibility to replace this system, which is known to be defective and under recall. The nature of the problem is extremely serious and could involve injury or loss of life to my family. Therefore, I am not willing to accept the vehicle back with a defective PODS.
Mfg Campaign: 11645114
Recall Date: Feb 26, 2025
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield on this vehicle is unsafe. VW either has a design issue with the angle of the windshield or an issue with the type of material the windshield is made out of. Since owning the vehicle I have had to have 2 windshield repairs in the last 3 months, both of which were covered by insurance “free” of charge (or so I thought) however the charges were reflected on my insurance as claims, which, in return raised my insurance $150 on my next 6 month renewal. My vehicle is my daily driver and I’m worried that one day my windshield is going to come in contact with debris and shatter while I’m driving with my children in the vehicle. I’ve lived in Wisconsin my whole life and I’ve owned several vehicles and never in my life have I experienced having so many cracked windshield incidents as I do with my VW. Not only has the windshield chipped on more than one occasion, but the ENTIRE windshield is covered in small nicks. This issue in itself is enough of a reason to make me never consider buying another VW. The vehicle has been looked at and repaired by Safelite twice. I have not discussed the issue with the dealership, however, after seeing 7+ additional nicks in the windshield, I will be asking the dealership about the issue. No warning lamps were present when the incident occurred. Clearly this issue is going to continue happening and I will end up having to replace my windshield over and over again until I get a new vehicle. I am open to having it inspected.
Corrective Action:
The windshield on this vehicle is unsafe. VW either has a design issue with the angle of the windshield or an issue with the type of material the windshield is made out of. Since owning the vehicle I have had to have 2 windshield repairs in the last 3 months, both of which were covered by insurance “free” of charge (or so I thought) however the charges were reflected on my insurance as claims, which, in return raised my insurance $150 on my next 6 month renewal. My vehicle is my daily driver and I’m worried that one day my windshield is going to come in contact with debris and shatter while I’m driving with my children in the vehicle. I’ve lived in Wisconsin my whole life and I’ve owned several vehicles and never in my life have I experienced having so many cracked windshield incidents as I do with my VW. Not only has the windshield chipped on more than one occasion, but the ENTIRE windshield is covered in small nicks. This issue in itself is enough of a reason to make me never consider buying another VW. The vehicle has been looked at and repaired by Safelite twice. I have not discussed the issue with the dealership, however, after seeing 7+ additional nicks in the windshield, I will be asking the dealership about the issue. No warning lamps were present when the incident occurred. Clearly this issue is going to continue happening and I will end up having to replace my windshield over and over again until I get a new vehicle. I am open to having it inspected.
Additional Notes:
The windshield on this vehicle is unsafe. VW either has a design issue with the angle of the windshield or an issue with the type of material the windshield is made out of. Since owning the vehicle I have had to have 2 windshield repairs in the last 3 months, both of which were covered by insurance “free” of charge (or so I thought) however the charges were reflected on my insurance as claims, which, in return raised my insurance $150 on my next 6 month renewal. My vehicle is my daily driver and I’m worried that one day my windshield is going to come in contact with debris and shatter while I’m driving with my children in the vehicle. I’ve lived in Wisconsin my whole life and I’ve owned several vehicles and never in my life have I experienced having so many cracked windshield incidents as I do with my VW. Not only has the windshield chipped on more than one occasion, but the ENTIRE windshield is covered in small nicks. This issue in itself is enough of a reason to make me never consider buying another VW. The vehicle has been looked at and repaired by Safelite twice. I have not discussed the issue with the dealership, however, after seeing 7+ additional nicks in the windshield, I will be asking the dealership about the issue. No warning lamps were present when the incident occurred. Clearly this issue is going to continue happening and I will end up having to replace my windshield over and over again until I get a new vehicle. I am open to having it inspected.
Mfg Campaign: 11639455
Recall Date: Jan 29, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Daytime running LED lights are commonly known to go out in this years 2021 VW atlas cross sports. The car gives a check light for these lights and each light had to have the entire headlight replaced. 1500 a peice. This causes issues with being able to get inspection stickers. I can’t even get a headlight bc this part is on back order bc this is such a common problem with this car. These parts need to be recalled
Corrective Action:
The Daytime running LED lights are commonly known to go out in this years 2021 VW atlas cross sports. The car gives a check light for these lights and each light had to have the entire headlight replaced. 1500 a peice. This causes issues with being able to get inspection stickers. I can’t even get a headlight bc this part is on back order bc this is such a common problem with this car. These parts need to be recalled
Additional Notes:
The Daytime running LED lights are commonly known to go out in this years 2021 VW atlas cross sports. The car gives a check light for these lights and each light had to have the entire headlight replaced. 1500 a peice. This causes issues with being able to get inspection stickers. I can’t even get a headlight bc this part is on back order bc this is such a common problem with this car. These parts need to be recalled
Mfg Campaign: 11635651
Recall Date: Jan 13, 2025
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The Daytime running LED lights are commonly known to go out in this years 2021 VW atlas cross sports. The car gives a check light for these lights and each light had to have the entire headlight replaced. 1500 a peice. This causes issues with being able to get inspection stickers. I can’t even get a headlight bc this part is on back order bc this is such a common problem with this car. These parts need to be recalled
Corrective Action:
The Daytime running LED lights are commonly known to go out in this years 2021 VW atlas cross sports. The car gives a check light for these lights and each light had to have the entire headlight replaced. 1500 a peice. This causes issues with being able to get inspection stickers. I can’t even get a headlight bc this part is on back order bc this is such a common problem with this car. These parts need to be recalled
Additional Notes:
The Daytime running LED lights are commonly known to go out in this years 2021 VW atlas cross sports. The car gives a check light for these lights and each light had to have the entire headlight replaced. 1500 a peice. This causes issues with being able to get inspection stickers. I can’t even get a headlight bc this part is on back order bc this is such a common problem with this car. These parts need to be recalled
Mfg Campaign: 11635651
Recall Date: Jan 13, 2025
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I own a 2021 Volkswagen Atlas Cross Sport that more recently in June 2024 received a recall on its Passenger Airbags stating that it may not function properly in event of a crash. I want to point out that this is the only vehicle in the family and teenagers do ride in the front seat. I was informed of the recall via my Progressive App in June 2024 and Volkswagen who issued the recall did not inform me until end of August 2024 a 3 month delay. I have been in communication with Volkswagen Corporation to work together to come up with a plan to resolve the issue in a manner that would work for both parties. I was notified by Volkswagen on December 4, 2024 that a repair for my vehicle is available and I should contact my local VW dealership to make an appointment to get this recall repaired. I made an appointment with VW of Olympia for the repair of the recall on December 10, 2024 and at this time they are refusing to make the repair. I am concerned about the safety of my teenagers who ride on the passenger seat. This 2021 VW Atlas Cross Sport is the only vehicle in the family and at this time neither the VW nor the dealership are offering any alternatives nor loaner car disregarding safety of my teenagers who ride in the passenger seat. I am asking NHTSA to be involved to help offer a resolution so that I can get this recall remedied in a timely manner. I appreciate your time. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I own a 2021 Volkswagen Atlas Cross Sport that more recently in June 2024 received a recall on its Passenger Airbags stating that it may not function properly in event of a crash. I want to point out that this is the only vehicle in the family and teenagers do ride in the front seat. I was informed of the recall via my Progressive App in June 2024 and Volkswagen who issued the recall did not inform me until end of August 2024 a 3 month delay. I have been in communication with Volkswagen Corporation to work together to come up with a plan to resolve the issue in a manner that would work for both parties. I was notified by Volkswagen on December 4, 2024 that a repair for my vehicle is available and I should contact my local VW dealership to make an appointment to get this recall repaired. I made an appointment with VW of Olympia for the repair of the recall on December 10, 2024 and at this time they are refusing to make the repair. I am concerned about the safety of my teenagers who ride on the passenger seat. This 2021 VW Atlas Cross Sport is the only vehicle in the family and at this time neither the VW nor the dealership are offering any alternatives nor loaner car disregarding safety of my teenagers who ride in the passenger seat. I am asking NHTSA to be involved to help offer a resolution so that I can get this recall remedied in a timely manner. I appreciate your time. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I own a 2021 Volkswagen Atlas Cross Sport that more recently in June 2024 received a recall on its Passenger Airbags stating that it may not function properly in event of a crash. I want to point out that this is the only vehicle in the family and teenagers do ride in the front seat. I was informed of the recall via my Progressive App in June 2024 and Volkswagen who issued the recall did not inform me until end of August 2024 a 3 month delay. I have been in communication with Volkswagen Corporation to work together to come up with a plan to resolve the issue in a manner that would work for both parties. I was notified by Volkswagen on December 4, 2024 that a repair for my vehicle is available and I should contact my local VW dealership to make an appointment to get this recall repaired. I made an appointment with VW of Olympia for the repair of the recall on December 10, 2024 and at this time they are refusing to make the repair. I am concerned about the safety of my teenagers who ride on the passenger seat. This 2021 VW Atlas Cross Sport is the only vehicle in the family and at this time neither the VW nor the dealership are offering any alternatives nor loaner car disregarding safety of my teenagers who ride in the passenger seat. I am asking NHTSA to be involved to help offer a resolution so that I can get this recall remedied in a timely manner. I appreciate your time. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11629921
Recall Date: Dec 10, 2024
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I own a 2021 Volkswagen Atlas Cross Sport that more recently in June 2024 received a recall on its Passenger Airbags stating that it may not function properly in event of a crash. I want to point out that this is the only vehicle in the family and teenagers do ride in the front seat. I was informed of the recall via my Progressive App in June 2024 and Volkswagen who issued the recall did not inform me until end of August 2024 a 3 month delay. I have been in communication with Volkswagen Corporation to work together to come up with a plan to resolve the issue in a manner that would work for both parties. I was notified by Volkswagen on December 4, 2024 that a repair for my vehicle is available and I should contact my local VW dealership to make an appointment to get this recall repaired. I went in person to VW of Tacoma, I made contact with one of their representative (not sure if this person even worked there as she had no proper name tag or proper VW uniform). The whole process seemed non transparent as when I asked for her name she would not give her name despite of multiple requests. My experience with this person was very nerve racking as it was unclear if I was being subject of fraud. I specifically asked to speak to the manager whose name was Jerry Podgoski. Despite of the information regarding the availability of the my recall repair part the dealership still refused to provide repair for my vehicle's recall. Jerry Podgoski gave me the false idea that their dealership would be in touch however to date I have not heard back. I later found out the name of the service tech who refused to give her name was Maile Magpoc, she was not a pleasant person to deal with and the whole interaction seemed shady. I would like NHTSA to be involved as the recall from VW involves airbag and from the information I received from VW America repair is available and VW of Tacoma is refusing to provide the repairs on the recall issued by VW of America.
Corrective Action:
I own a 2021 Volkswagen Atlas Cross Sport that more recently in June 2024 received a recall on its Passenger Airbags stating that it may not function properly in event of a crash. I want to point out that this is the only vehicle in the family and teenagers do ride in the front seat. I was informed of the recall via my Progressive App in June 2024 and Volkswagen who issued the recall did not inform me until end of August 2024 a 3 month delay. I have been in communication with Volkswagen Corporation to work together to come up with a plan to resolve the issue in a manner that would work for both parties. I was notified by Volkswagen on December 4, 2024 that a repair for my vehicle is available and I should contact my local VW dealership to make an appointment to get this recall repaired. I went in person to VW of Tacoma, I made contact with one of their representative (not sure if this person even worked there as she had no proper name tag or proper VW uniform). The whole process seemed non transparent as when I asked for her name she would not give her name despite of multiple requests. My experience with this person was very nerve racking as it was unclear if I was being subject of fraud. I specifically asked to speak to the manager whose name was Jerry Podgoski. Despite of the information regarding the availability of the my recall repair part the dealership still refused to provide repair for my vehicle's recall. Jerry Podgoski gave me the false idea that their dealership would be in touch however to date I have not heard back. I later found out the name of the service tech who refused to give her name was Maile Magpoc, she was not a pleasant person to deal with and the whole interaction seemed shady. I would like NHTSA to be involved as the recall from VW involves airbag and from the information I received from VW America repair is available and VW of Tacoma is refusing to provide the repairs on the recall issued by VW of America.
Additional Notes:
I own a 2021 Volkswagen Atlas Cross Sport that more recently in June 2024 received a recall on its Passenger Airbags stating that it may not function properly in event of a crash. I want to point out that this is the only vehicle in the family and teenagers do ride in the front seat. I was informed of the recall via my Progressive App in June 2024 and Volkswagen who issued the recall did not inform me until end of August 2024 a 3 month delay. I have been in communication with Volkswagen Corporation to work together to come up with a plan to resolve the issue in a manner that would work for both parties. I was notified by Volkswagen on December 4, 2024 that a repair for my vehicle is available and I should contact my local VW dealership to make an appointment to get this recall repaired. I went in person to VW of Tacoma, I made contact with one of their representative (not sure if this person even worked there as she had no proper name tag or proper VW uniform). The whole process seemed non transparent as when I asked for her name she would not give her name despite of multiple requests. My experience with this person was very nerve racking as it was unclear if I was being subject of fraud. I specifically asked to speak to the manager whose name was Jerry Podgoski. Despite of the information regarding the availability of the my recall repair part the dealership still refused to provide repair for my vehicle's recall. Jerry Podgoski gave me the false idea that their dealership would be in touch however to date I have not heard back. I later found out the name of the service tech who refused to give her name was Maile Magpoc, she was not a pleasant person to deal with and the whole interaction seemed shady. I would like NHTSA to be involved as the recall from VW involves airbag and from the information I received from VW America repair is available and VW of Tacoma is refusing to provide the repairs on the recall issued by VW of America.
Mfg Campaign: 11629952
Recall Date: Dec 10, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to the vehicle, where coolant was added to the vehicle; however, the low coolant warning light was illuminated. The vehicle was taken to the dealer, where the cooling system was replaced. The contact stated while driving at various speeds, the contact noticed an abnormal coolant odor inside the cabin of the vehicle. The check engine warning light was illuminated. The vehicle was taken back to the dealer, where the front passenger's side air bag was replaced. Additionally, the dealer diagnosed that coolant was leaking onto the top of the engine. The dealer replaced the cylinder head, the filters, the cooling system, the motor mount. Additionally, the dealer installed a new head gasket and new bolts, and the dealer rebuilt a new cylinder head. The contact stated while driving 60-65 MPH, the check engine warning light was illuminated and the vehicle nearly stalled. The contact exited the highway and pulled to the side of the road. The contact called the dealer and scheduled an appointment for the following day. The vehicle was taken to the dealer, where the engine was taken apart for diagnostic testing. The dealer replaced the engine with a used engine; however, the failure persisted. The contact stated that the dealer had taken the dashboard apart to allow a Volkswagen engineer located in Germany to monitor the failure remotely. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.
Corrective Action:
The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to the vehicle, where coolant was added to the vehicle; however, the low coolant warning light was illuminated. The vehicle was taken to the dealer, where the cooling system was replaced. The contact stated while driving at various speeds, the contact noticed an abnormal coolant odor inside the cabin of the vehicle. The check engine warning light was illuminated. The vehicle was taken back to the dealer, where the front passenger's side air bag was replaced. Additionally, the dealer diagnosed that coolant was leaking onto the top of the engine. The dealer replaced the cylinder head, the filters, the cooling system, the motor mount. Additionally, the dealer installed a new head gasket and new bolts, and the dealer rebuilt a new cylinder head. The contact stated while driving 60-65 MPH, the check engine warning light was illuminated and the vehicle nearly stalled. The contact exited the highway and pulled to the side of the road. The contact called the dealer and scheduled an appointment for the following day. The vehicle was taken to the dealer, where the engine was taken apart for diagnostic testing. The dealer replaced the engine with a used engine; however, the failure persisted. The contact stated that the dealer had taken the dashboard apart to allow a Volkswagen engineer located in Germany to monitor the failure remotely. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.
Additional Notes:
The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to the vehicle, where coolant was added to the vehicle; however, the low coolant warning light was illuminated. The vehicle was taken to the dealer, where the cooling system was replaced. The contact stated while driving at various speeds, the contact noticed an abnormal coolant odor inside the cabin of the vehicle. The check engine warning light was illuminated. The vehicle was taken back to the dealer, where the front passenger's side air bag was replaced. Additionally, the dealer diagnosed that coolant was leaking onto the top of the engine. The dealer replaced the cylinder head, the filters, the cooling system, the motor mount. Additionally, the dealer installed a new head gasket and new bolts, and the dealer rebuilt a new cylinder head. The contact stated while driving 60-65 MPH, the check engine warning light was illuminated and the vehicle nearly stalled. The contact exited the highway and pulled to the side of the road. The contact called the dealer and scheduled an appointment for the following day. The vehicle was taken to the dealer, where the engine was taken apart for diagnostic testing. The dealer replaced the engine with a used engine; however, the failure persisted. The contact stated that the dealer had taken the dashboard apart to allow a Volkswagen engineer located in Germany to monitor the failure remotely. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.
Mfg Campaign: 11628902
Recall Date: Dec 4, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Car shut off randomly when driving
Corrective Action:
Car shut off randomly when driving
Additional Notes:
Car shut off randomly when driving
Mfg Campaign: 11627349
Recall Date: Nov 25, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 21 VW atlas cross sport now will not remote start. As well, it CONTINUES with the sputter and stall at low speeds. In and out of parking spots, backing in and out of driveway, the most important scenario being complete stall out crossing a median and multiple lanes of oncoming traffic…
Corrective Action:
My 21 VW atlas cross sport now will not remote start. As well, it CONTINUES with the sputter and stall at low speeds. In and out of parking spots, backing in and out of driveway, the most important scenario being complete stall out crossing a median and multiple lanes of oncoming traffic…
Additional Notes:
My 21 VW atlas cross sport now will not remote start. As well, it CONTINUES with the sputter and stall at low speeds. In and out of parking spots, backing in and out of driveway, the most important scenario being complete stall out crossing a median and multiple lanes of oncoming traffic…
Mfg Campaign: 11624133
Recall Date: Nov 8, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My 21 VW atlas cross sport now will not remote start. As well, it CONTINUES with the sputter and stall at low speeds. In and out of parking spots, backing in and out of driveway, the most important scenario being complete stall out crossing a median and multiple lanes of oncoming traffic…
Corrective Action:
My 21 VW atlas cross sport now will not remote start. As well, it CONTINUES with the sputter and stall at low speeds. In and out of parking spots, backing in and out of driveway, the most important scenario being complete stall out crossing a median and multiple lanes of oncoming traffic…
Additional Notes:
My 21 VW atlas cross sport now will not remote start. As well, it CONTINUES with the sputter and stall at low speeds. In and out of parking spots, backing in and out of driveway, the most important scenario being complete stall out crossing a median and multiple lanes of oncoming traffic…
Mfg Campaign: 11624133
Recall Date: Nov 8, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 21 VW atlas cross sport now will not remote start. As well, it CONTINUES with the sputter and stall at low speeds. In and out of parking spots, backing in and out of driveway, the most important scenario being complete stall out crossing a median and multiple lanes of oncoming traffic…
Corrective Action:
My 21 VW atlas cross sport now will not remote start. As well, it CONTINUES with the sputter and stall at low speeds. In and out of parking spots, backing in and out of driveway, the most important scenario being complete stall out crossing a median and multiple lanes of oncoming traffic…
Additional Notes:
My 21 VW atlas cross sport now will not remote start. As well, it CONTINUES with the sputter and stall at low speeds. In and out of parking spots, backing in and out of driveway, the most important scenario being complete stall out crossing a median and multiple lanes of oncoming traffic…
Mfg Campaign: 11624133
Recall Date: Nov 8, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I am writing to inquire about the carbon canister in my 2021 Volkswagen Atlas Cross Sport which was purchased from Schumacher VW 3720 Northlake Blv, Lake Park FL 33403. I understand that Volkswagen has a known issue with the carbon canisters in certain models, and I am seeking clarification on whether my vehicle qualifies for this coverage. My vehicle has experienced recurring issues, including stalling in traffic and when coming to a stop, which raises significant safety concerns. These stalling events pose potential hazards not only for myself but also for other motorists, particularly in high-traffic conditions. I believe these issues may be related to the carbon canister or another component of the emissions system. It is worth mentioning that other recalls have supposedly been corrected on my vehicle by Schumacher VW, yet these stalling issues persist. Given these circumstances, I am requesting information on the warranty status and any available options for addressing these concerns. Please provide details regarding the warranty coverage, eligibility criteria, and any steps I need to take to initiate this process. Your attention to this matter and assistance in ensuring the safety and reliability of my vehicle would be greatly appreciated.
Corrective Action:
I am writing to inquire about the carbon canister in my 2021 Volkswagen Atlas Cross Sport which was purchased from Schumacher VW 3720 Northlake Blv, Lake Park FL 33403. I understand that Volkswagen has a known issue with the carbon canisters in certain models, and I am seeking clarification on whether my vehicle qualifies for this coverage. My vehicle has experienced recurring issues, including stalling in traffic and when coming to a stop, which raises significant safety concerns. These stalling events pose potential hazards not only for myself but also for other motorists, particularly in high-traffic conditions. I believe these issues may be related to the carbon canister or another component of the emissions system. It is worth mentioning that other recalls have supposedly been corrected on my vehicle by Schumacher VW, yet these stalling issues persist. Given these circumstances, I am requesting information on the warranty status and any available options for addressing these concerns. Please provide details regarding the warranty coverage, eligibility criteria, and any steps I need to take to initiate this process. Your attention to this matter and assistance in ensuring the safety and reliability of my vehicle would be greatly appreciated.
Additional Notes:
I am writing to inquire about the carbon canister in my 2021 Volkswagen Atlas Cross Sport which was purchased from Schumacher VW 3720 Northlake Blv, Lake Park FL 33403. I understand that Volkswagen has a known issue with the carbon canisters in certain models, and I am seeking clarification on whether my vehicle qualifies for this coverage. My vehicle has experienced recurring issues, including stalling in traffic and when coming to a stop, which raises significant safety concerns. These stalling events pose potential hazards not only for myself but also for other motorists, particularly in high-traffic conditions. I believe these issues may be related to the carbon canister or another component of the emissions system. It is worth mentioning that other recalls have supposedly been corrected on my vehicle by Schumacher VW, yet these stalling issues persist. Given these circumstances, I am requesting information on the warranty status and any available options for addressing these concerns. Please provide details regarding the warranty coverage, eligibility criteria, and any steps I need to take to initiate this process. Your attention to this matter and assistance in ensuring the safety and reliability of my vehicle would be greatly appreciated.
Mfg Campaign: 11624105
Recall Date: Nov 7, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am writing to inquire about the carbon canister in my 2021 Volkswagen Atlas Cross Sport which was purchased from Schumacher VW 3720 Northlake Blv, Lake Park FL 33403. I understand that Volkswagen has a known issue with the carbon canisters in certain models, and I am seeking clarification on whether my vehicle qualifies for this coverage. My vehicle has experienced recurring issues, including stalling in traffic and when coming to a stop, which raises significant safety concerns. These stalling events pose potential hazards not only for myself but also for other motorists, particularly in high-traffic conditions. I believe these issues may be related to the carbon canister or another component of the emissions system. It is worth mentioning that other recalls have supposedly been corrected on my vehicle by Schumacher VW, yet these stalling issues persist. Given these circumstances, I am requesting information on the warranty status and any available options for addressing these concerns. Please provide details regarding the warranty coverage, eligibility criteria, and any steps I need to take to initiate this process. Your attention to this matter and assistance in ensuring the safety and reliability of my vehicle would be greatly appreciated.
Corrective Action:
I am writing to inquire about the carbon canister in my 2021 Volkswagen Atlas Cross Sport which was purchased from Schumacher VW 3720 Northlake Blv, Lake Park FL 33403. I understand that Volkswagen has a known issue with the carbon canisters in certain models, and I am seeking clarification on whether my vehicle qualifies for this coverage. My vehicle has experienced recurring issues, including stalling in traffic and when coming to a stop, which raises significant safety concerns. These stalling events pose potential hazards not only for myself but also for other motorists, particularly in high-traffic conditions. I believe these issues may be related to the carbon canister or another component of the emissions system. It is worth mentioning that other recalls have supposedly been corrected on my vehicle by Schumacher VW, yet these stalling issues persist. Given these circumstances, I am requesting information on the warranty status and any available options for addressing these concerns. Please provide details regarding the warranty coverage, eligibility criteria, and any steps I need to take to initiate this process. Your attention to this matter and assistance in ensuring the safety and reliability of my vehicle would be greatly appreciated.
Additional Notes:
I am writing to inquire about the carbon canister in my 2021 Volkswagen Atlas Cross Sport which was purchased from Schumacher VW 3720 Northlake Blv, Lake Park FL 33403. I understand that Volkswagen has a known issue with the carbon canisters in certain models, and I am seeking clarification on whether my vehicle qualifies for this coverage. My vehicle has experienced recurring issues, including stalling in traffic and when coming to a stop, which raises significant safety concerns. These stalling events pose potential hazards not only for myself but also for other motorists, particularly in high-traffic conditions. I believe these issues may be related to the carbon canister or another component of the emissions system. It is worth mentioning that other recalls have supposedly been corrected on my vehicle by Schumacher VW, yet these stalling issues persist. Given these circumstances, I am requesting information on the warranty status and any available options for addressing these concerns. Please provide details regarding the warranty coverage, eligibility criteria, and any steps I need to take to initiate this process. Your attention to this matter and assistance in ensuring the safety and reliability of my vehicle would be greatly appreciated.
Mfg Campaign: 11624105
Recall Date: Nov 7, 2024
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My car was purchased on Sept 5th, only to be told there was a recall and could not legally be released to me. Its been months and still no answers.
Corrective Action:
My car was purchased on Sept 5th, only to be told there was a recall and could not legally be released to me. Its been months and still no answers.
Additional Notes:
My car was purchased on Sept 5th, only to be told there was a recall and could not legally be released to me. Its been months and still no answers.
Mfg Campaign: 11623744
Recall Date: Nov 6, 2024
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000(Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000(Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000(Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11623462
Recall Date: Nov 4, 2024
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The recall has been an ongoing issue; since I am from a smaller valley, Imperial Valley, my dealership has not been able to provide the parts for the repair, this is a major recall seeing as the passenger seat airbag may not deploy. I see no urgency to repair and no customer care. I personally have had to call the dealership asking for updates multiple times and no one is able to assist with the repair due to not having parts. I use my vehicle to rent on the TURO app and this has held up part of my income due to not being able to list the vehicle due to the safety concern. A prompt response or repair would greatly be appreciated from the dealer if they truly car about the safety of their customers.
Corrective Action:
The recall has been an ongoing issue; since I am from a smaller valley, Imperial Valley, my dealership has not been able to provide the parts for the repair, this is a major recall seeing as the passenger seat airbag may not deploy. I see no urgency to repair and no customer care. I personally have had to call the dealership asking for updates multiple times and no one is able to assist with the repair due to not having parts. I use my vehicle to rent on the TURO app and this has held up part of my income due to not being able to list the vehicle due to the safety concern. A prompt response or repair would greatly be appreciated from the dealer if they truly car about the safety of their customers.
Additional Notes:
The recall has been an ongoing issue; since I am from a smaller valley, Imperial Valley, my dealership has not been able to provide the parts for the repair, this is a major recall seeing as the passenger seat airbag may not deploy. I see no urgency to repair and no customer care. I personally have had to call the dealership asking for updates multiple times and no one is able to assist with the repair due to not having parts. I use my vehicle to rent on the TURO app and this has held up part of my income due to not being able to list the vehicle due to the safety concern. A prompt response or repair would greatly be appreciated from the dealer if they truly car about the safety of their customers.
Mfg Campaign: 11621799
Recall Date: Oct 24, 2024
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that the TPMS warning light illuminated and turned on and off. The contact inflated the tires. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that the TPMS warning light illuminated and turned on and off. The contact inflated the tires. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that the TPMS warning light illuminated and turned on and off. The contact inflated the tires. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11616176
Recall Date: Sep 24, 2024
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