Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas vehicles. The driver's side impact air bag may be missing a weld at the side air bag housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69FK
Recall Date: Oct 4, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69FB
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AU:45J7,VW:45J6,45J8
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97GF
Recall Date: Mar 28, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 09D9
Recall Date: Feb 16, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44R1
Recall Date: Mar 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas vehicles. The suction jet in the fuel tank may have been welded in the incorrect position allowing fuel to leak. Additionally, the vehicle may stall due to uneven fuel distribution.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20BU
Recall Date: Aug 21, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 94L9
Recall Date: May 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Atlas and 2020 Passat vehicles. An incorrect driver and/or front passenger side impact air bag may have been installed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69Y8
Recall Date: Mar 20, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42J2/42J3
Recall Date: Dec 19, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 90L3 / 90L4
Recall Date: Nov 26, 2018
Consumer Complaints
619 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My vehicle Beeps loudly and says “BRAKE BOOSTER FAULTY”. My brakes become spongy or hard to engage and I usually have to start the car over again. This has become a frequent issue and I’m afraid to drive my vehicle now. I’ve tried to catch a video but I can never get my phone out in time.. I am shocked that this is a common issue and it has yet to be recalled.
Corrective Action:
My vehicle Beeps loudly and says “BRAKE BOOSTER FAULTY”. My brakes become spongy or hard to engage and I usually have to start the car over again. This has become a frequent issue and I’m afraid to drive my vehicle now. I’ve tried to catch a video but I can never get my phone out in time.. I am shocked that this is a common issue and it has yet to be recalled.
Additional Notes:
My vehicle Beeps loudly and says “BRAKE BOOSTER FAULTY”. My brakes become spongy or hard to engage and I usually have to start the car over again. This has become a frequent issue and I’m afraid to drive my vehicle now. I’ve tried to catch a video but I can never get my phone out in time.. I am shocked that this is a common issue and it has yet to be recalled.
Mfg Campaign: 11506501
Recall Date: Feb 9, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Volkswagen Atlas. The contact stated while driving at various speeds, a message indicating an air bag error was displayed. Additionally, an audible message indicating the same failure was heard. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the failure was related to NHTSA Campaign Number: 22V152000 (Air Bags); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure but informed the contact that the vehicle could not be repaired under the recall as the VIN was not included. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2019 Volkswagen Atlas. The contact stated while driving at various speeds, a message indicating an air bag error was displayed. Additionally, an audible message indicating the same failure was heard. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the failure was related to NHTSA Campaign Number: 22V152000 (Air Bags); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure but informed the contact that the vehicle could not be repaired under the recall as the VIN was not included. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2019 Volkswagen Atlas. The contact stated while driving at various speeds, a message indicating an air bag error was displayed. Additionally, an audible message indicating the same failure was heard. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the failure was related to NHTSA Campaign Number: 22V152000 (Air Bags); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure but informed the contact that the vehicle could not be repaired under the recall as the VIN was not included. The failure mileage was approximately 60,000.
Mfg Campaign: 11506108
Recall Date: Feb 7, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Complaint: Vehicle owners observed the dashboard airbag warning light flash sporadically on while driving. Passenger seat occupant detection mat, control module, and harness failure. (Failed parts are available) The passenger airbag system failed, jeopardizing the safety of the driver and all the occupants. The parts associated with this failure have been confirmed and inspected by the dealer. Dealer Diagnoses: RO 84066 - 74778: “Airbag light and airbag warning are not currently on. Test drove, could not duplicate concern. Connected battery charger, performed GFF, B1225F1 passive occupant detection system mat shield wire, open circuit (Passive/sporadic) stored in airbag module. Inspected passenger seat harness and occupant detection connectors, no problems found. Recommend replacing detection mat. Detection mat replacement requires replacement of seat harness and occupant detection control module.” Dealer Repair: RO 85716 - 80008: “Replaced occupant detection mat, control module, and seat harness per diagnosis on repair order 84066. Removed passenger front seat. Replaced lower seat cushion, occupant detection mat, control module, and seat harness. Reinstalled seat. Connected battery charger, performed GFF, performed occupant detection basic settings. Cleared codes. Confirmed operation of occupant detection, seat heater, and seat adjustment.”
Corrective Action:
Complaint: Vehicle owners observed the dashboard airbag warning light flash sporadically on while driving. Passenger seat occupant detection mat, control module, and harness failure. (Failed parts are available) The passenger airbag system failed, jeopardizing the safety of the driver and all the occupants. The parts associated with this failure have been confirmed and inspected by the dealer. Dealer Diagnoses: RO 84066 - 74778: “Airbag light and airbag warning are not currently on. Test drove, could not duplicate concern. Connected battery charger, performed GFF, B1225F1 passive occupant detection system mat shield wire, open circuit (Passive/sporadic) stored in airbag module. Inspected passenger seat harness and occupant detection connectors, no problems found. Recommend replacing detection mat. Detection mat replacement requires replacement of seat harness and occupant detection control module.” Dealer Repair: RO 85716 - 80008: “Replaced occupant detection mat, control module, and seat harness per diagnosis on repair order 84066. Removed passenger front seat. Replaced lower seat cushion, occupant detection mat, control module, and seat harness. Reinstalled seat. Connected battery charger, performed GFF, performed occupant detection basic settings. Cleared codes. Confirmed operation of occupant detection, seat heater, and seat adjustment.”
Additional Notes:
Complaint: Vehicle owners observed the dashboard airbag warning light flash sporadically on while driving. Passenger seat occupant detection mat, control module, and harness failure. (Failed parts are available) The passenger airbag system failed, jeopardizing the safety of the driver and all the occupants. The parts associated with this failure have been confirmed and inspected by the dealer. Dealer Diagnoses: RO 84066 - 74778: “Airbag light and airbag warning are not currently on. Test drove, could not duplicate concern. Connected battery charger, performed GFF, B1225F1 passive occupant detection system mat shield wire, open circuit (Passive/sporadic) stored in airbag module. Inspected passenger seat harness and occupant detection connectors, no problems found. Recommend replacing detection mat. Detection mat replacement requires replacement of seat harness and occupant detection control module.” Dealer Repair: RO 85716 - 80008: “Replaced occupant detection mat, control module, and seat harness per diagnosis on repair order 84066. Removed passenger front seat. Replaced lower seat cushion, occupant detection mat, control module, and seat harness. Reinstalled seat. Connected battery charger, performed GFF, performed occupant detection basic settings. Cleared codes. Confirmed operation of occupant detection, seat heater, and seat adjustment.”
Mfg Campaign: 11505028
Recall Date: Feb 1, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
Complaint: Vehicle owners observed the dashboard airbag warning light flash sporadically on while driving. Passenger seat occupant detection mat, control module, and harness failure. (Failed parts are available) The passenger airbag system failed, jeopardizing the safety of the driver and all the occupants. The parts associated with this failure have been confirmed and inspected by the dealer. Dealer Diagnoses: RO 84066 - 74778: “Airbag light and airbag warning are not currently on. Test drove, could not duplicate concern. Connected battery charger, performed GFF, B1225F1 passive occupant detection system mat shield wire, open circuit (Passive/sporadic) stored in airbag module. Inspected passenger seat harness and occupant detection connectors, no problems found. Recommend replacing detection mat. Detection mat replacement requires replacement of seat harness and occupant detection control module.” Dealer Repair: RO 85716 - 80008: “Replaced occupant detection mat, control module, and seat harness per diagnosis on repair order 84066. Removed passenger front seat. Replaced lower seat cushion, occupant detection mat, control module, and seat harness. Reinstalled seat. Connected battery charger, performed GFF, performed occupant detection basic settings. Cleared codes. Confirmed operation of occupant detection, seat heater, and seat adjustment.”
Corrective Action:
Complaint: Vehicle owners observed the dashboard airbag warning light flash sporadically on while driving. Passenger seat occupant detection mat, control module, and harness failure. (Failed parts are available) The passenger airbag system failed, jeopardizing the safety of the driver and all the occupants. The parts associated with this failure have been confirmed and inspected by the dealer. Dealer Diagnoses: RO 84066 - 74778: “Airbag light and airbag warning are not currently on. Test drove, could not duplicate concern. Connected battery charger, performed GFF, B1225F1 passive occupant detection system mat shield wire, open circuit (Passive/sporadic) stored in airbag module. Inspected passenger seat harness and occupant detection connectors, no problems found. Recommend replacing detection mat. Detection mat replacement requires replacement of seat harness and occupant detection control module.” Dealer Repair: RO 85716 - 80008: “Replaced occupant detection mat, control module, and seat harness per diagnosis on repair order 84066. Removed passenger front seat. Replaced lower seat cushion, occupant detection mat, control module, and seat harness. Reinstalled seat. Connected battery charger, performed GFF, performed occupant detection basic settings. Cleared codes. Confirmed operation of occupant detection, seat heater, and seat adjustment.”
Additional Notes:
Complaint: Vehicle owners observed the dashboard airbag warning light flash sporadically on while driving. Passenger seat occupant detection mat, control module, and harness failure. (Failed parts are available) The passenger airbag system failed, jeopardizing the safety of the driver and all the occupants. The parts associated with this failure have been confirmed and inspected by the dealer. Dealer Diagnoses: RO 84066 - 74778: “Airbag light and airbag warning are not currently on. Test drove, could not duplicate concern. Connected battery charger, performed GFF, B1225F1 passive occupant detection system mat shield wire, open circuit (Passive/sporadic) stored in airbag module. Inspected passenger seat harness and occupant detection connectors, no problems found. Recommend replacing detection mat. Detection mat replacement requires replacement of seat harness and occupant detection control module.” Dealer Repair: RO 85716 - 80008: “Replaced occupant detection mat, control module, and seat harness per diagnosis on repair order 84066. Removed passenger front seat. Replaced lower seat cushion, occupant detection mat, control module, and seat harness. Reinstalled seat. Connected battery charger, performed GFF, performed occupant detection basic settings. Cleared codes. Confirmed operation of occupant detection, seat heater, and seat adjustment.”
Mfg Campaign: 11505028
Recall Date: Feb 1, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On two occasions, I started to back up and the emergency brake system engaged, slamming the car to a stop, as if someone were behind me but there clearly was not. I had a car full of 10 year old girls and they all screamed. Two days ago, I was traveling a city street at 35-40 mph and the emergency braking system engaged and slammed the car almost to a full stop, while in busy traffic. The cruise control isn't currently working either, it throws an error when you try to set your speed. I travel approximately 40 miles round trip to work 5+ days a week at highway speeds. If the emergency brake were to engage while I'm doing 65-70 mph in rush hour traffic and lock the brakes, it will cause an accident. What if it is raining? There is no way someone traveling a few car lengths behind me will be able to stop suddenly. I will injure myself or others and I'm honestly scared to drive my Atlas right now so it is at the local VW dealer for further inspection. I told them my worries and this needs to be recalled quickly. It is a known issue, they asked me if my windows were rolling down when this happens, which is reported in the VM forums.
Corrective Action:
On two occasions, I started to back up and the emergency brake system engaged, slamming the car to a stop, as if someone were behind me but there clearly was not. I had a car full of 10 year old girls and they all screamed. Two days ago, I was traveling a city street at 35-40 mph and the emergency braking system engaged and slammed the car almost to a full stop, while in busy traffic. The cruise control isn't currently working either, it throws an error when you try to set your speed. I travel approximately 40 miles round trip to work 5+ days a week at highway speeds. If the emergency brake were to engage while I'm doing 65-70 mph in rush hour traffic and lock the brakes, it will cause an accident. What if it is raining? There is no way someone traveling a few car lengths behind me will be able to stop suddenly. I will injure myself or others and I'm honestly scared to drive my Atlas right now so it is at the local VW dealer for further inspection. I told them my worries and this needs to be recalled quickly. It is a known issue, they asked me if my windows were rolling down when this happens, which is reported in the VM forums.
Additional Notes:
On two occasions, I started to back up and the emergency brake system engaged, slamming the car to a stop, as if someone were behind me but there clearly was not. I had a car full of 10 year old girls and they all screamed. Two days ago, I was traveling a city street at 35-40 mph and the emergency braking system engaged and slammed the car almost to a full stop, while in busy traffic. The cruise control isn't currently working either, it throws an error when you try to set your speed. I travel approximately 40 miles round trip to work 5+ days a week at highway speeds. If the emergency brake were to engage while I'm doing 65-70 mph in rush hour traffic and lock the brakes, it will cause an accident. What if it is raining? There is no way someone traveling a few car lengths behind me will be able to stop suddenly. I will injure myself or others and I'm honestly scared to drive my Atlas right now so it is at the local VW dealer for further inspection. I told them my worries and this needs to be recalled quickly. It is a known issue, they asked me if my windows were rolling down when this happens, which is reported in the VM forums.
Mfg Campaign: 11503622
Recall Date: Jan 25, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving, the instrument cluster will light up with red warnings about the braking system not available, I remember seeing "brake booster" in the warning, and need to pull over immediately. At that point, it feels that I have lost the brake booster and I need to step on the brakes very hard to stop. It is scary, as it occurred while driving in the city, with speeds from 30-35 mph and cars behind. It has happened 3 times over 9 months. It is not easy to reproduce as I don't know what causes it. Whe it happens again, if its safe I will try to take a picture as well. Similar people have had the same issues: https://www.vwvortex.com/threads/brake-booster-faulty-alert-while-driving.9175137/
Corrective Action:
While driving, the instrument cluster will light up with red warnings about the braking system not available, I remember seeing "brake booster" in the warning, and need to pull over immediately. At that point, it feels that I have lost the brake booster and I need to step on the brakes very hard to stop. It is scary, as it occurred while driving in the city, with speeds from 30-35 mph and cars behind. It has happened 3 times over 9 months. It is not easy to reproduce as I don't know what causes it. Whe it happens again, if its safe I will try to take a picture as well. Similar people have had the same issues: https://www.vwvortex.com/threads/brake-booster-faulty-alert-while-driving.9175137/
Additional Notes:
While driving, the instrument cluster will light up with red warnings about the braking system not available, I remember seeing "brake booster" in the warning, and need to pull over immediately. At that point, it feels that I have lost the brake booster and I need to step on the brakes very hard to stop. It is scary, as it occurred while driving in the city, with speeds from 30-35 mph and cars behind. It has happened 3 times over 9 months. It is not easy to reproduce as I don't know what causes it. Whe it happens again, if its safe I will try to take a picture as well. Similar people have had the same issues: https://www.vwvortex.com/threads/brake-booster-faulty-alert-while-driving.9175137/
Mfg Campaign: 11501668
Recall Date: Jan 13, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Volkswagen Atlas. The contact stated while driving approximately 30 MPH, the "check air bag" warning light illuminated. The contact stated that the power windows failed to function while the "check air bag" warning light was illuminated. Additionally, the contact stated that the parking brake would engage independently at low speeds under 5 MPH. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the wiring harness on the driver's side needed to be replaced. The vehicle had not been repaired. The contact researched online and related the wiring harness failure to NHTSA Campaign Number: 22V152000 (Air Bags). The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2019 Volkswagen Atlas. The contact stated while driving approximately 30 MPH, the "check air bag" warning light illuminated. The contact stated that the power windows failed to function while the "check air bag" warning light was illuminated. Additionally, the contact stated that the parking brake would engage independently at low speeds under 5 MPH. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the wiring harness on the driver's side needed to be replaced. The vehicle had not been repaired. The contact researched online and related the wiring harness failure to NHTSA Campaign Number: 22V152000 (Air Bags). The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2019 Volkswagen Atlas. The contact stated while driving approximately 30 MPH, the "check air bag" warning light illuminated. The contact stated that the power windows failed to function while the "check air bag" warning light was illuminated. Additionally, the contact stated that the parking brake would engage independently at low speeds under 5 MPH. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the wiring harness on the driver's side needed to be replaced. The vehicle had not been repaired. The contact researched online and related the wiring harness failure to NHTSA Campaign Number: 22V152000 (Air Bags). The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.
Mfg Campaign: 11499341
Recall Date: Dec 29, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Every display ECM warning light has come on. Yes, it is reproducible. All ADAS failed at once. Normal system such as brakes, steering, electrical & head unit display becomes random.
Corrective Action:
Every display ECM warning light has come on. Yes, it is reproducible. All ADAS failed at once. Normal system such as brakes, steering, electrical & head unit display becomes random.
Additional Notes:
Every display ECM warning light has come on. Yes, it is reproducible. All ADAS failed at once. Normal system such as brakes, steering, electrical & head unit display becomes random.
Mfg Campaign: 11498837
Recall Date: Dec 26, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Every display ECM warning light has come on. Yes, it is reproducible. All ADAS failed at once. Normal system such as brakes, steering, electrical & head unit display becomes random.
Corrective Action:
Every display ECM warning light has come on. Yes, it is reproducible. All ADAS failed at once. Normal system such as brakes, steering, electrical & head unit display becomes random.
Additional Notes:
Every display ECM warning light has come on. Yes, it is reproducible. All ADAS failed at once. Normal system such as brakes, steering, electrical & head unit display becomes random.
Mfg Campaign: 11498837
Recall Date: Dec 26, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Every display ECM warning light has come on. Yes, it is reproducible. All ADAS failed at once. Normal system such as brakes, steering, electrical & head unit display becomes random.
Corrective Action:
Every display ECM warning light has come on. Yes, it is reproducible. All ADAS failed at once. Normal system such as brakes, steering, electrical & head unit display becomes random.
Additional Notes:
Every display ECM warning light has come on. Yes, it is reproducible. All ADAS failed at once. Normal system such as brakes, steering, electrical & head unit display becomes random.
Mfg Campaign: 11498837
Recall Date: Dec 26, 2022
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
Steering assist failure at low and highway speed. Lurching and speed fluctuating at low and highway speed. Adaptive cruise control failure at low and highest speed. Yes, it is reproducible.
Corrective Action:
Steering assist failure at low and highway speed. Lurching and speed fluctuating at low and highway speed. Adaptive cruise control failure at low and highest speed. Yes, it is reproducible.
Additional Notes:
Steering assist failure at low and highway speed. Lurching and speed fluctuating at low and highway speed. Adaptive cruise control failure at low and highest speed. Yes, it is reproducible.
Mfg Campaign: 11498839
Recall Date: Dec 26, 2022
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Steering assist failure at low and highway speed. Lurching and speed fluctuating at low and highway speed. Adaptive cruise control failure at low and highest speed. Yes, it is reproducible.
Corrective Action:
Steering assist failure at low and highway speed. Lurching and speed fluctuating at low and highway speed. Adaptive cruise control failure at low and highest speed. Yes, it is reproducible.
Additional Notes:
Steering assist failure at low and highway speed. Lurching and speed fluctuating at low and highway speed. Adaptive cruise control failure at low and highest speed. Yes, it is reproducible.
Mfg Campaign: 11498839
Recall Date: Dec 26, 2022
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Steering assist failure at low and highway speed. Lurching and speed fluctuating at low and highway speed. Adaptive cruise control failure at low and highest speed. Yes, it is reproducible.
Corrective Action:
Steering assist failure at low and highway speed. Lurching and speed fluctuating at low and highway speed. Adaptive cruise control failure at low and highest speed. Yes, it is reproducible.
Additional Notes:
Steering assist failure at low and highway speed. Lurching and speed fluctuating at low and highway speed. Adaptive cruise control failure at low and highest speed. Yes, it is reproducible.
Mfg Campaign: 11498839
Recall Date: Dec 26, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST
Potential Consequences:
The contact owns a 2019 Volkswagen Atlas. The contact stated while driving 17 MPH, the vehicle inadvertently made a sudden stop. The contact stated that the Forward Collision Avoidance brake assist, the cruise control symbol, and stability control system waring lights illuminated. The contact pulled over and turned off and restarted the vehicle. The contact stated that the vehicle failed to properly accelerate while driving. The dealer was contacted and stated that the contact would receive a callback. The manufacturer was not contacted. The failure mileage was 59,600.
Corrective Action:
The contact owns a 2019 Volkswagen Atlas. The contact stated while driving 17 MPH, the vehicle inadvertently made a sudden stop. The contact stated that the Forward Collision Avoidance brake assist, the cruise control symbol, and stability control system waring lights illuminated. The contact pulled over and turned off and restarted the vehicle. The contact stated that the vehicle failed to properly accelerate while driving. The dealer was contacted and stated that the contact would receive a callback. The manufacturer was not contacted. The failure mileage was 59,600.
Additional Notes:
The contact owns a 2019 Volkswagen Atlas. The contact stated while driving 17 MPH, the vehicle inadvertently made a sudden stop. The contact stated that the Forward Collision Avoidance brake assist, the cruise control symbol, and stability control system waring lights illuminated. The contact pulled over and turned off and restarted the vehicle. The contact stated that the vehicle failed to properly accelerate while driving. The dealer was contacted and stated that the contact would receive a callback. The manufacturer was not contacted. The failure mileage was 59,600.
Mfg Campaign: 11497270
Recall Date: Dec 13, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Atlas displays the same problems that others have also complained about. The vehicle will abruptly stop and engage the parking brake and set off all kinds of warning sensors. The driver's side door harness is the alleged problem and yet they have no fix. My VIN number is not associated with the recall but my Atlas displays the same problems as the recalled ones.
Corrective Action:
Atlas displays the same problems that others have also complained about. The vehicle will abruptly stop and engage the parking brake and set off all kinds of warning sensors. The driver's side door harness is the alleged problem and yet they have no fix. My VIN number is not associated with the recall but my Atlas displays the same problems as the recalled ones.
Additional Notes:
Atlas displays the same problems that others have also complained about. The vehicle will abruptly stop and engage the parking brake and set off all kinds of warning sensors. The driver's side door harness is the alleged problem and yet they have no fix. My VIN number is not associated with the recall but my Atlas displays the same problems as the recalled ones.
Mfg Campaign: 11496887
Recall Date: Dec 10, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Atlas displays the same problems that others have also complained about. The vehicle will abruptly stop and engage the parking brake and set off all kinds of warning sensors. The driver's side door harness is the alleged problem and yet they have no fix. My VIN number is not associated with the recall but my Atlas displays the same problems as the recalled ones.
Corrective Action:
Atlas displays the same problems that others have also complained about. The vehicle will abruptly stop and engage the parking brake and set off all kinds of warning sensors. The driver's side door harness is the alleged problem and yet they have no fix. My VIN number is not associated with the recall but my Atlas displays the same problems as the recalled ones.
Additional Notes:
Atlas displays the same problems that others have also complained about. The vehicle will abruptly stop and engage the parking brake and set off all kinds of warning sensors. The driver's side door harness is the alleged problem and yet they have no fix. My VIN number is not associated with the recall but my Atlas displays the same problems as the recalled ones.
Mfg Campaign: 11496887
Recall Date: Dec 10, 2022
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Atlas displays the same problems that others have also complained about. The vehicle will abruptly stop and engage the parking brake and set off all kinds of warning sensors. The driver's side door harness is the alleged problem and yet they have no fix. My VIN number is not associated with the recall but my Atlas displays the same problems as the recalled ones.
Corrective Action:
Atlas displays the same problems that others have also complained about. The vehicle will abruptly stop and engage the parking brake and set off all kinds of warning sensors. The driver's side door harness is the alleged problem and yet they have no fix. My VIN number is not associated with the recall but my Atlas displays the same problems as the recalled ones.
Additional Notes:
Atlas displays the same problems that others have also complained about. The vehicle will abruptly stop and engage the parking brake and set off all kinds of warning sensors. The driver's side door harness is the alleged problem and yet they have no fix. My VIN number is not associated with the recall but my Atlas displays the same problems as the recalled ones.
Mfg Campaign: 11496887
Recall Date: Dec 10, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Car engine turns off while driving and says start engine. Yes the vehicle is available for inspection. Car stop in traffic and I was almost hit by the car behind me on multiple occasions. I had 6 children in the vehicle at the time who would’ve been seriously injured or dead as the car behind me was going at least 70 mph and my car halted out of nowhere. Nothing has been confirmed for my vehicle specifically but vehicles like mine have had the same issue. The car was inspected once and they said they couldn’t find a problem. The check engine light came on.
Corrective Action:
Car engine turns off while driving and says start engine. Yes the vehicle is available for inspection. Car stop in traffic and I was almost hit by the car behind me on multiple occasions. I had 6 children in the vehicle at the time who would’ve been seriously injured or dead as the car behind me was going at least 70 mph and my car halted out of nowhere. Nothing has been confirmed for my vehicle specifically but vehicles like mine have had the same issue. The car was inspected once and they said they couldn’t find a problem. The check engine light came on.
Additional Notes:
Car engine turns off while driving and says start engine. Yes the vehicle is available for inspection. Car stop in traffic and I was almost hit by the car behind me on multiple occasions. I had 6 children in the vehicle at the time who would’ve been seriously injured or dead as the car behind me was going at least 70 mph and my car halted out of nowhere. Nothing has been confirmed for my vehicle specifically but vehicles like mine have had the same issue. The car was inspected once and they said they couldn’t find a problem. The check engine light came on.
Mfg Campaign: 11496450
Recall Date: Dec 7, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2019 Volkswagen Atlas. The contact stated while driving approximately 60-70 MPH, the vehicle abruptly slowed and jolted the driver forward. The Forward Collision Avoidance assist sensor light illuminated and there was an abnormal beeping sound detected. The contact was able to pull over safely. The vehicle was taken to the local dealer who stated the vehicle was not safe to be driven. The dealer experienced the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure and referred her to the dealer for assistance. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2019 Volkswagen Atlas. The contact stated while driving approximately 60-70 MPH, the vehicle abruptly slowed and jolted the driver forward. The Forward Collision Avoidance assist sensor light illuminated and there was an abnormal beeping sound detected. The contact was able to pull over safely. The vehicle was taken to the local dealer who stated the vehicle was not safe to be driven. The dealer experienced the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure and referred her to the dealer for assistance. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2019 Volkswagen Atlas. The contact stated while driving approximately 60-70 MPH, the vehicle abruptly slowed and jolted the driver forward. The Forward Collision Avoidance assist sensor light illuminated and there was an abnormal beeping sound detected. The contact was able to pull over safely. The vehicle was taken to the local dealer who stated the vehicle was not safe to be driven. The dealer experienced the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure and referred her to the dealer for assistance. The failure mileage was approximately 20,000.
Mfg Campaign: 11494539
Recall Date: Nov 22, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving( multiple scenarios ranging from 10 mph, 70 mph, 30 mph and even while car was parked) alarm would go off and message displaying “brake booster faulty” while also illuminating the “brake” light on dashboard. Brake pedal then becomes stiff and/or spongy, while not working properly. Once car is turned off and back on, “ABS” light is also illuminated. Could not brake my car today with 2 children in backseat. Very dangerous.
Corrective Action:
While driving( multiple scenarios ranging from 10 mph, 70 mph, 30 mph and even while car was parked) alarm would go off and message displaying “brake booster faulty” while also illuminating the “brake” light on dashboard. Brake pedal then becomes stiff and/or spongy, while not working properly. Once car is turned off and back on, “ABS” light is also illuminated. Could not brake my car today with 2 children in backseat. Very dangerous.
Additional Notes:
While driving( multiple scenarios ranging from 10 mph, 70 mph, 30 mph and even while car was parked) alarm would go off and message displaying “brake booster faulty” while also illuminating the “brake” light on dashboard. Brake pedal then becomes stiff and/or spongy, while not working properly. Once car is turned off and back on, “ABS” light is also illuminated. Could not brake my car today with 2 children in backseat. Very dangerous.
Mfg Campaign: 11494196
Recall Date: Nov 18, 2022
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury