Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69PZ
Recall Date: Jun 20, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69FB
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AU:45J7,VW:45J6,45J8
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24iD
Recall Date: Apr 13, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97GF
Recall Date: Mar 28, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 09D9
Recall Date: Feb 16, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 87H4
Recall Date: Nov 17, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 40R7
Recall Date: Oct 15, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97FR
Recall Date: Aug 6, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44Q9
Recall Date: Mar 3, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40Q7
Recall Date: Jan 27, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 91BB / 91BC
Recall Date: Nov 18, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40Q6
Recall Date: Nov 17, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44Q5
Recall Date: Nov 13, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 72L1, 72K8, 72K9
Recall Date: Aug 26, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 94N7
Recall Date: Aug 26, 2020
Consumer Complaints
613 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This vehicle will suddenly just stop driving, including highway speeds. There is no rhyme or reason why this happens. Volkswagen of America refuses to assist, along with Volkswagen of Boise, Idaho refuses to look at the vehicle. After several attempts to have them diagnose the vehicle they refuse as the Service Manager has “banned” us from coming there. The Service Manager and General Manager are racist since we were from California. We now have a vehicle that does not operate due to a recall and cannot service at the local authorized dealership. The next closest dealership is approximately 160 miles away. Many of my neighbors from California has said the same issue, and sold their vehicles just because they could not service the vehicle at Boise Volkswagen.
Corrective Action:
This vehicle will suddenly just stop driving, including highway speeds. There is no rhyme or reason why this happens. Volkswagen of America refuses to assist, along with Volkswagen of Boise, Idaho refuses to look at the vehicle. After several attempts to have them diagnose the vehicle they refuse as the Service Manager has “banned” us from coming there. The Service Manager and General Manager are racist since we were from California. We now have a vehicle that does not operate due to a recall and cannot service at the local authorized dealership. The next closest dealership is approximately 160 miles away. Many of my neighbors from California has said the same issue, and sold their vehicles just because they could not service the vehicle at Boise Volkswagen.
Additional Notes:
This vehicle will suddenly just stop driving, including highway speeds. There is no rhyme or reason why this happens. Volkswagen of America refuses to assist, along with Volkswagen of Boise, Idaho refuses to look at the vehicle. After several attempts to have them diagnose the vehicle they refuse as the Service Manager has “banned” us from coming there. The Service Manager and General Manager are racist since we were from California. We now have a vehicle that does not operate due to a recall and cannot service at the local authorized dealership. The next closest dealership is approximately 160 miles away. Many of my neighbors from California has said the same issue, and sold their vehicles just because they could not service the vehicle at Boise Volkswagen.
Mfg Campaign: 11466316
Recall Date: May 27, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car will brake unexpectedly while driving which almost caused me to have several accidents while approaching traffic lights. Windows also open unexpectedly. All dashboard lights turn on while driving. Not very safe to drive at all.
Corrective Action:
Car will brake unexpectedly while driving which almost caused me to have several accidents while approaching traffic lights. Windows also open unexpectedly. All dashboard lights turn on while driving. Not very safe to drive at all.
Additional Notes:
Car will brake unexpectedly while driving which almost caused me to have several accidents while approaching traffic lights. Windows also open unexpectedly. All dashboard lights turn on while driving. Not very safe to drive at all.
Mfg Campaign: 11465854
Recall Date: May 23, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car will brake unexpectedly while driving which almost caused me to have several accidents while approaching traffic lights. Windows also open unexpectedly. All dashboard lights turn on while driving. Not very safe to drive at all.
Corrective Action:
Car will brake unexpectedly while driving which almost caused me to have several accidents while approaching traffic lights. Windows also open unexpectedly. All dashboard lights turn on while driving. Not very safe to drive at all.
Additional Notes:
Car will brake unexpectedly while driving which almost caused me to have several accidents while approaching traffic lights. Windows also open unexpectedly. All dashboard lights turn on while driving. Not very safe to drive at all.
Mfg Campaign: 11465854
Recall Date: May 23, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Car will brake unexpectedly while driving which almost caused me to have several accidents while approaching traffic lights. Windows also open unexpectedly. All dashboard lights turn on while driving. Not very safe to drive at all.
Corrective Action:
Car will brake unexpectedly while driving which almost caused me to have several accidents while approaching traffic lights. Windows also open unexpectedly. All dashboard lights turn on while driving. Not very safe to drive at all.
Additional Notes:
Car will brake unexpectedly while driving which almost caused me to have several accidents while approaching traffic lights. Windows also open unexpectedly. All dashboard lights turn on while driving. Not very safe to drive at all.
Mfg Campaign: 11465854
Recall Date: May 23, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
I am reporting a design defect in the VW Atlas second row bench. There is no sensor or warning for the driver when the bench seat is not secure. When the car came to a stop from a low speed, the bench fell forward with enough force to fracture my child's leg who was sitting secure in a child's car seat. We reported the design problem to the manufacturer. The vehicle manufacturer inspected the vehicle for a manufacturing defect, not a design defect. When asked to pursue an inspection on design defect, the manufacturer noted they would and did not. This problem is replicable. Our concern is that the car does not alert the driver that the bench is not secure. Our incident could have been avoided if there was a driver warning.
Corrective Action:
I am reporting a design defect in the VW Atlas second row bench. There is no sensor or warning for the driver when the bench seat is not secure. When the car came to a stop from a low speed, the bench fell forward with enough force to fracture my child's leg who was sitting secure in a child's car seat. We reported the design problem to the manufacturer. The vehicle manufacturer inspected the vehicle for a manufacturing defect, not a design defect. When asked to pursue an inspection on design defect, the manufacturer noted they would and did not. This problem is replicable. Our concern is that the car does not alert the driver that the bench is not secure. Our incident could have been avoided if there was a driver warning.
Additional Notes:
I am reporting a design defect in the VW Atlas second row bench. There is no sensor or warning for the driver when the bench seat is not secure. When the car came to a stop from a low speed, the bench fell forward with enough force to fracture my child's leg who was sitting secure in a child's car seat. We reported the design problem to the manufacturer. The vehicle manufacturer inspected the vehicle for a manufacturing defect, not a design defect. When asked to pursue an inspection on design defect, the manufacturer noted they would and did not. This problem is replicable. Our concern is that the car does not alert the driver that the bench is not secure. Our incident could have been avoided if there was a driver warning.
Mfg Campaign: 11465652
Recall Date: May 22, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
BROUGHT TO DEALER ON 3/04/2022 ENGINE CHECK LIGHT WAS COMING ON AND OFF AT TIME AND HILL START ASSIST ERROR, DRIVERS DOOR MODULE WIRE HARNESS HAS SHORTED OUT AND PARTS ARE ON BACK ORDER. POWER SEAT MOVING BY ITSELF. DRIVER SIDE REAR WINDOW GOING DOWN BY ITSELF. REMOTE START NOT WORKING. EMERGENCY BRAKE NOT WORKING AND APPLYING ITSELF WHILE DRIVING. ISSUE STILL HAS NOT BEEN RESOLVED.
Corrective Action:
BROUGHT TO DEALER ON 3/04/2022 ENGINE CHECK LIGHT WAS COMING ON AND OFF AT TIME AND HILL START ASSIST ERROR, DRIVERS DOOR MODULE WIRE HARNESS HAS SHORTED OUT AND PARTS ARE ON BACK ORDER. POWER SEAT MOVING BY ITSELF. DRIVER SIDE REAR WINDOW GOING DOWN BY ITSELF. REMOTE START NOT WORKING. EMERGENCY BRAKE NOT WORKING AND APPLYING ITSELF WHILE DRIVING. ISSUE STILL HAS NOT BEEN RESOLVED.
Additional Notes:
BROUGHT TO DEALER ON 3/04/2022 ENGINE CHECK LIGHT WAS COMING ON AND OFF AT TIME AND HILL START ASSIST ERROR, DRIVERS DOOR MODULE WIRE HARNESS HAS SHORTED OUT AND PARTS ARE ON BACK ORDER. POWER SEAT MOVING BY ITSELF. DRIVER SIDE REAR WINDOW GOING DOWN BY ITSELF. REMOTE START NOT WORKING. EMERGENCY BRAKE NOT WORKING AND APPLYING ITSELF WHILE DRIVING. ISSUE STILL HAS NOT BEEN RESOLVED.
Mfg Campaign: 11465248
Recall Date: May 19, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BROUGHT TO DEALER ON 3/04/2022 ENGINE CHECK LIGHT WAS COMING ON AND OFF AT TIME AND HILL START ASSIST ERROR, DRIVERS DOOR MODULE WIRE HARNESS HAS SHORTED OUT AND PARTS ARE ON BACK ORDER. POWER SEAT MOVING BY ITSELF. DRIVER SIDE REAR WINDOW GOING DOWN BY ITSELF. REMOTE START NOT WORKING. EMERGENCY BRAKE NOT WORKING AND APPLYING ITSELF WHILE DRIVING. ISSUE STILL HAS NOT BEEN RESOLVED.
Corrective Action:
BROUGHT TO DEALER ON 3/04/2022 ENGINE CHECK LIGHT WAS COMING ON AND OFF AT TIME AND HILL START ASSIST ERROR, DRIVERS DOOR MODULE WIRE HARNESS HAS SHORTED OUT AND PARTS ARE ON BACK ORDER. POWER SEAT MOVING BY ITSELF. DRIVER SIDE REAR WINDOW GOING DOWN BY ITSELF. REMOTE START NOT WORKING. EMERGENCY BRAKE NOT WORKING AND APPLYING ITSELF WHILE DRIVING. ISSUE STILL HAS NOT BEEN RESOLVED.
Additional Notes:
BROUGHT TO DEALER ON 3/04/2022 ENGINE CHECK LIGHT WAS COMING ON AND OFF AT TIME AND HILL START ASSIST ERROR, DRIVERS DOOR MODULE WIRE HARNESS HAS SHORTED OUT AND PARTS ARE ON BACK ORDER. POWER SEAT MOVING BY ITSELF. DRIVER SIDE REAR WINDOW GOING DOWN BY ITSELF. REMOTE START NOT WORKING. EMERGENCY BRAKE NOT WORKING AND APPLYING ITSELF WHILE DRIVING. ISSUE STILL HAS NOT BEEN RESOLVED.
Mfg Campaign: 11465248
Recall Date: May 19, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
BROUGHT TO DEALER ON 3/04/2022 ENGINE CHECK LIGHT WAS COMING ON AND OFF AT TIME AND HILL START ASSIST ERROR, DRIVERS DOOR MODULE WIRE HARNESS HAS SHORTED OUT AND PARTS ARE ON BACK ORDER. POWER SEAT MOVING BY ITSELF. DRIVER SIDE REAR WINDOW GOING DOWN BY ITSELF. REMOTE START NOT WORKING. EMERGENCY BRAKE NOT WORKING AND APPLYING ITSELF WHILE DRIVING. ISSUE STILL HAS NOT BEEN RESOLVED.
Corrective Action:
BROUGHT TO DEALER ON 3/04/2022 ENGINE CHECK LIGHT WAS COMING ON AND OFF AT TIME AND HILL START ASSIST ERROR, DRIVERS DOOR MODULE WIRE HARNESS HAS SHORTED OUT AND PARTS ARE ON BACK ORDER. POWER SEAT MOVING BY ITSELF. DRIVER SIDE REAR WINDOW GOING DOWN BY ITSELF. REMOTE START NOT WORKING. EMERGENCY BRAKE NOT WORKING AND APPLYING ITSELF WHILE DRIVING. ISSUE STILL HAS NOT BEEN RESOLVED.
Additional Notes:
BROUGHT TO DEALER ON 3/04/2022 ENGINE CHECK LIGHT WAS COMING ON AND OFF AT TIME AND HILL START ASSIST ERROR, DRIVERS DOOR MODULE WIRE HARNESS HAS SHORTED OUT AND PARTS ARE ON BACK ORDER. POWER SEAT MOVING BY ITSELF. DRIVER SIDE REAR WINDOW GOING DOWN BY ITSELF. REMOTE START NOT WORKING. EMERGENCY BRAKE NOT WORKING AND APPLYING ITSELF WHILE DRIVING. ISSUE STILL HAS NOT BEEN RESOLVED.
Mfg Campaign: 11465248
Recall Date: May 19, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The auto stop start, stops requiring restarting of vehicle. When at a stoplight and removing foot from the brake to proceed, all the warning lights and sound notification along start. This is a huge distraction and dangerous driving condition. The start/ stop totally turning off the vehicle at stop lights and not restarting the engine is a collision hazard.
Corrective Action:
The auto stop start, stops requiring restarting of vehicle. When at a stoplight and removing foot from the brake to proceed, all the warning lights and sound notification along start. This is a huge distraction and dangerous driving condition. The start/ stop totally turning off the vehicle at stop lights and not restarting the engine is a collision hazard.
Additional Notes:
The auto stop start, stops requiring restarting of vehicle. When at a stoplight and removing foot from the brake to proceed, all the warning lights and sound notification along start. This is a huge distraction and dangerous driving condition. The start/ stop totally turning off the vehicle at stop lights and not restarting the engine is a collision hazard.
Mfg Campaign: 11464755
Recall Date: May 16, 2022
Volkswagen Group Of America, Inc.
Defect Description:
PARKING BRAKE
Potential Consequences:
The emergency brake randomly turns on when starting the Atlas, the brakes will automatically brake at very low speeds, the windows randomly role down and/or will not be able to roll up, the car shuts off randomly after coming to a stop (I need to push the start button to start it again), the Atlas will begin to drift after shutting off. The Atlas currently has a recall for "Front Door Wiring Harness". I took it to the dealer and they did diagnose this. I do not feel comfortable with my wife driving the car with my kids. There is currently not a "remedy". Volkswagen would not provide a replacement and/or rental while waiting for a "remedy".
Corrective Action:
The emergency brake randomly turns on when starting the Atlas, the brakes will automatically brake at very low speeds, the windows randomly role down and/or will not be able to roll up, the car shuts off randomly after coming to a stop (I need to push the start button to start it again), the Atlas will begin to drift after shutting off. The Atlas currently has a recall for "Front Door Wiring Harness". I took it to the dealer and they did diagnose this. I do not feel comfortable with my wife driving the car with my kids. There is currently not a "remedy". Volkswagen would not provide a replacement and/or rental while waiting for a "remedy".
Additional Notes:
The emergency brake randomly turns on when starting the Atlas, the brakes will automatically brake at very low speeds, the windows randomly role down and/or will not be able to roll up, the car shuts off randomly after coming to a stop (I need to push the start button to start it again), the Atlas will begin to drift after shutting off. The Atlas currently has a recall for "Front Door Wiring Harness". I took it to the dealer and they did diagnose this. I do not feel comfortable with my wife driving the car with my kids. There is currently not a "remedy". Volkswagen would not provide a replacement and/or rental while waiting for a "remedy".
Mfg Campaign: 11464322
Recall Date: May 12, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, and the dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 19,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, and the dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 19,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, and the dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 19,000. VIN tool confirms parts not available.
Mfg Campaign: 11464172
Recall Date: May 11, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
The captain seats lurches forward at a high speed without any warning as well as without any precipitating event. This has occurred three times, once with the driver side captain seat and two times with the passenger seat. The indicator on the top of the seat was down before each event so the assumption was the seat was securely locked in position. A child was in a car seat on the passenger side captain seat during the last unlatching event resulting in the child hitting the back of the passenger seat knocking her front teeth loose and bruising her nose (pic attached). The driver stopped in traffic and put the car in park to get out and assist the child as this was the only way to get the seat back in position. The car is to be inspected by the dealer today.
Corrective Action:
The captain seats lurches forward at a high speed without any warning as well as without any precipitating event. This has occurred three times, once with the driver side captain seat and two times with the passenger seat. The indicator on the top of the seat was down before each event so the assumption was the seat was securely locked in position. A child was in a car seat on the passenger side captain seat during the last unlatching event resulting in the child hitting the back of the passenger seat knocking her front teeth loose and bruising her nose (pic attached). The driver stopped in traffic and put the car in park to get out and assist the child as this was the only way to get the seat back in position. The car is to be inspected by the dealer today.
Additional Notes:
The captain seats lurches forward at a high speed without any warning as well as without any precipitating event. This has occurred three times, once with the driver side captain seat and two times with the passenger seat. The indicator on the top of the seat was down before each event so the assumption was the seat was securely locked in position. A child was in a car seat on the passenger side captain seat during the last unlatching event resulting in the child hitting the back of the passenger seat knocking her front teeth loose and bruising her nose (pic attached). The driver stopped in traffic and put the car in park to get out and assist the child as this was the only way to get the seat back in position. The car is to be inspected by the dealer today.
Mfg Campaign: 11464178
Recall Date: May 11, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing electrical issues. The contact stated that upon starting the vehicle, the warning messages "Automatic Start/Stop Is Not Available", " Lane Assist Is Not Currently Available”, “Faulty Electronic parking Brake" "Door Is Ajar Fault" and the check engine warning light was illuminated. The contact stated that the front driver's side window was inoperative and the rear driver's side window would continuously roll up and down independently while driving. Additionally, the contact stated while coming to a stop, between 1-2 MPH, the parking brake would engage independently, causing the vehicle to jolt. The contact had to disengage the parking brake each time. Additionally, the contact stated that the front driver's side door lock chime reminder would engage while driving with the door locked. The local dealer was contacted and referred the contact to the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to not drive the vehicle. However, the manufacturer provided no assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 15,150. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing electrical issues. The contact stated that upon starting the vehicle, the warning messages "Automatic Start/Stop Is Not Available", " Lane Assist Is Not Currently Available”, “Faulty Electronic parking Brake" "Door Is Ajar Fault" and the check engine warning light was illuminated. The contact stated that the front driver's side window was inoperative and the rear driver's side window would continuously roll up and down independently while driving. Additionally, the contact stated while coming to a stop, between 1-2 MPH, the parking brake would engage independently, causing the vehicle to jolt. The contact had to disengage the parking brake each time. Additionally, the contact stated that the front driver's side door lock chime reminder would engage while driving with the door locked. The local dealer was contacted and referred the contact to the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to not drive the vehicle. However, the manufacturer provided no assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 15,150. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing electrical issues. The contact stated that upon starting the vehicle, the warning messages "Automatic Start/Stop Is Not Available", " Lane Assist Is Not Currently Available”, “Faulty Electronic parking Brake" "Door Is Ajar Fault" and the check engine warning light was illuminated. The contact stated that the front driver's side window was inoperative and the rear driver's side window would continuously roll up and down independently while driving. Additionally, the contact stated while coming to a stop, between 1-2 MPH, the parking brake would engage independently, causing the vehicle to jolt. The contact had to disengage the parking brake each time. Additionally, the contact stated that the front driver's side door lock chime reminder would engage while driving with the door locked. The local dealer was contacted and referred the contact to the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to not drive the vehicle. However, the manufacturer provided no assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 15,150. VIN tool confirms parts not available.
Mfg Campaign: 11463391
Recall Date: May 4, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing electrical issues. The contact stated that upon starting the vehicle, the warning messages "Automatic Start/Stop Is Not Available", " Lane Assist Is Not Currently Available”, “Faulty Electronic parking Brake" "Door Is Ajar Fault" and the check engine warning light was illuminated. The contact stated that the front driver's side window was inoperative and the rear driver's side window would continuously roll up and down independently while driving. Additionally, the contact stated while coming to a stop, between 1-2 MPH, the parking brake would engage independently, causing the vehicle to jolt. The contact had to disengage the parking brake each time. Additionally, the contact stated that the front driver's side door lock chime reminder would engage while driving with the door locked. The local dealer was contacted and referred the contact to the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to not drive the vehicle. However, the manufacturer provided no assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 15,150. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing electrical issues. The contact stated that upon starting the vehicle, the warning messages "Automatic Start/Stop Is Not Available", " Lane Assist Is Not Currently Available”, “Faulty Electronic parking Brake" "Door Is Ajar Fault" and the check engine warning light was illuminated. The contact stated that the front driver's side window was inoperative and the rear driver's side window would continuously roll up and down independently while driving. Additionally, the contact stated while coming to a stop, between 1-2 MPH, the parking brake would engage independently, causing the vehicle to jolt. The contact had to disengage the parking brake each time. Additionally, the contact stated that the front driver's side door lock chime reminder would engage while driving with the door locked. The local dealer was contacted and referred the contact to the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to not drive the vehicle. However, the manufacturer provided no assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 15,150. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing electrical issues. The contact stated that upon starting the vehicle, the warning messages "Automatic Start/Stop Is Not Available", " Lane Assist Is Not Currently Available”, “Faulty Electronic parking Brake" "Door Is Ajar Fault" and the check engine warning light was illuminated. The contact stated that the front driver's side window was inoperative and the rear driver's side window would continuously roll up and down independently while driving. Additionally, the contact stated while coming to a stop, between 1-2 MPH, the parking brake would engage independently, causing the vehicle to jolt. The contact had to disengage the parking brake each time. Additionally, the contact stated that the front driver's side door lock chime reminder would engage while driving with the door locked. The local dealer was contacted and referred the contact to the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to not drive the vehicle. However, the manufacturer provided no assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 15,150. VIN tool confirms parts not available.
Mfg Campaign: 11463391
Recall Date: May 4, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle’s electronic emergency brake system engaged while driving at low speed, below 15mph. Loud scraping sound repetitively heard from driver side tire.
Corrective Action:
Vehicle’s electronic emergency brake system engaged while driving at low speed, below 15mph. Loud scraping sound repetitively heard from driver side tire.
Additional Notes:
Vehicle’s electronic emergency brake system engaged while driving at low speed, below 15mph. Loud scraping sound repetitively heard from driver side tire.
Mfg Campaign: 11463147
Recall Date: May 3, 2022
Volkswagen Group Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
Vehicle’s electronic emergency brake system engaged while driving at low speed, below 15mph. Loud scraping sound repetitively heard from driver side tire.
Corrective Action:
Vehicle’s electronic emergency brake system engaged while driving at low speed, below 15mph. Loud scraping sound repetitively heard from driver side tire.
Additional Notes:
Vehicle’s electronic emergency brake system engaged while driving at low speed, below 15mph. Loud scraping sound repetitively heard from driver side tire.
Mfg Campaign: 11463147
Recall Date: May 3, 2022
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle’s electronic emergency brake system engaged while driving at low speed, below 15mph. Loud scraping sound repetitively heard from driver side tire.
Corrective Action:
Vehicle’s electronic emergency brake system engaged while driving at low speed, below 15mph. Loud scraping sound repetitively heard from driver side tire.
Additional Notes:
Vehicle’s electronic emergency brake system engaged while driving at low speed, below 15mph. Loud scraping sound repetitively heard from driver side tire.
Mfg Campaign: 11463147
Recall Date: May 3, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
3 notices come up on dash. “Attention:vehicle is on”, “error: driver door contact switch” & then “fault: electric brake. The car beeps like crazy, driver side windows roll down on their own about 4 inches (rear and front). E brake has come on while driving. Left mirror blinker does not work. This is started happening intermittently only when turning car on - turning it off and back on helped at first, then less often now even less often however it does happen randomly when I am driving or stopped at a stop sign/stop light. Have owned the Vehicle for only around 6 months, with 5k on odometer.
Corrective Action:
3 notices come up on dash. “Attention:vehicle is on”, “error: driver door contact switch” & then “fault: electric brake. The car beeps like crazy, driver side windows roll down on their own about 4 inches (rear and front). E brake has come on while driving. Left mirror blinker does not work. This is started happening intermittently only when turning car on - turning it off and back on helped at first, then less often now even less often however it does happen randomly when I am driving or stopped at a stop sign/stop light. Have owned the Vehicle for only around 6 months, with 5k on odometer.
Additional Notes:
3 notices come up on dash. “Attention:vehicle is on”, “error: driver door contact switch” & then “fault: electric brake. The car beeps like crazy, driver side windows roll down on their own about 4 inches (rear and front). E brake has come on while driving. Left mirror blinker does not work. This is started happening intermittently only when turning car on - turning it off and back on helped at first, then less often now even less often however it does happen randomly when I am driving or stopped at a stop sign/stop light. Have owned the Vehicle for only around 6 months, with 5k on odometer.
Mfg Campaign: 11462640
Recall Date: Apr 28, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While the vehicle is in motion, the warning buzzer keeps dinging saying the engine is running. The red flashing light (in the door) flashes. Keep getting the warning triangle for the door harness problem. Also keep getting ERROR:START/STOP. My parking park has also engaged a couple of times while in motion. This is dangerous and needs immediate attention. This happens every day.
Corrective Action:
While the vehicle is in motion, the warning buzzer keeps dinging saying the engine is running. The red flashing light (in the door) flashes. Keep getting the warning triangle for the door harness problem. Also keep getting ERROR:START/STOP. My parking park has also engaged a couple of times while in motion. This is dangerous and needs immediate attention. This happens every day.
Additional Notes:
While the vehicle is in motion, the warning buzzer keeps dinging saying the engine is running. The red flashing light (in the door) flashes. Keep getting the warning triangle for the door harness problem. Also keep getting ERROR:START/STOP. My parking park has also engaged a couple of times while in motion. This is dangerous and needs immediate attention. This happens every day.
Mfg Campaign: 11462689
Recall Date: Apr 28, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While the vehicle is in motion, the warning buzzer keeps dinging saying the engine is running. The red flashing light (in the door) flashes. Keep getting the warning triangle for the door harness problem. Also keep getting ERROR:START/STOP. My parking park has also engaged a couple of times while in motion. This is dangerous and needs immediate attention. This happens every day.
Corrective Action:
While the vehicle is in motion, the warning buzzer keeps dinging saying the engine is running. The red flashing light (in the door) flashes. Keep getting the warning triangle for the door harness problem. Also keep getting ERROR:START/STOP. My parking park has also engaged a couple of times while in motion. This is dangerous and needs immediate attention. This happens every day.
Additional Notes:
While the vehicle is in motion, the warning buzzer keeps dinging saying the engine is running. The red flashing light (in the door) flashes. Keep getting the warning triangle for the door harness problem. Also keep getting ERROR:START/STOP. My parking park has also engaged a couple of times while in motion. This is dangerous and needs immediate attention. This happens every day.
Mfg Campaign: 11462689
Recall Date: Apr 28, 2022
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