Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69PZ
Recall Date: Jun 20, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69FB
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AU:45J7,VW:45J6,45J8
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24iD
Recall Date: Apr 13, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97GF
Recall Date: Mar 28, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 09D9
Recall Date: Feb 16, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 87H4
Recall Date: Nov 17, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 40R7
Recall Date: Oct 15, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. Damaged relays may have been installed in the engine compartment fuse box, which could inadvertently activate the horn or engine starter.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97FR
Recall Date: Aug 6, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44Q9
Recall Date: Mar 3, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40Q7
Recall Date: Jan 27, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 91BB / 91BC
Recall Date: Nov 18, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40Q6
Recall Date: Nov 17, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 44Q5
Recall Date: Nov 13, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 72L1, 72K8, 72K9
Recall Date: Aug 26, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 94N7
Recall Date: Aug 26, 2020
Consumer Complaints
613 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle stopped in the middle of a busy road after backing out of lot while changing from reverse to drive. It was a very dangerous situation as cars were swerving out of the way to avoid collision. No warning indicators, sounds or lights before nor after incident. Vehicle was inoperable and pushed into an auto shop. They concluded catastrophic engine failure due to lack of compression in cylinders with no observable cause. Had vehicle towed to authorized VW dealer which produced same findings. All services including oil changes were done in accordance with the VW manual schedule.
Corrective Action:
Vehicle stopped in the middle of a busy road after backing out of lot while changing from reverse to drive. It was a very dangerous situation as cars were swerving out of the way to avoid collision. No warning indicators, sounds or lights before nor after incident. Vehicle was inoperable and pushed into an auto shop. They concluded catastrophic engine failure due to lack of compression in cylinders with no observable cause. Had vehicle towed to authorized VW dealer which produced same findings. All services including oil changes were done in accordance with the VW manual schedule.
Additional Notes:
Vehicle stopped in the middle of a busy road after backing out of lot while changing from reverse to drive. It was a very dangerous situation as cars were swerving out of the way to avoid collision. No warning indicators, sounds or lights before nor after incident. Vehicle was inoperable and pushed into an auto shop. They concluded catastrophic engine failure due to lack of compression in cylinders with no observable cause. Had vehicle towed to authorized VW dealer which produced same findings. All services including oil changes were done in accordance with the VW manual schedule.
Mfg Campaign: 11637953
Recall Date: Jan 23, 2025
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My passenger side LED daytime running light failed. We just crossed over 50k miles. This is a 1300 part. After reading online it seems this is a major issue with these vehicles and around this mileage. This appears to be something that needs to be investigated and the manufacturer should have to cover under recall. It’s likely not a coincidence there are this many people reporting the same issue on the same vehicle models/years.
Corrective Action:
My passenger side LED daytime running light failed. We just crossed over 50k miles. This is a 1300 part. After reading online it seems this is a major issue with these vehicles and around this mileage. This appears to be something that needs to be investigated and the manufacturer should have to cover under recall. It’s likely not a coincidence there are this many people reporting the same issue on the same vehicle models/years.
Additional Notes:
My passenger side LED daytime running light failed. We just crossed over 50k miles. This is a 1300 part. After reading online it seems this is a major issue with these vehicles and around this mileage. This appears to be something that needs to be investigated and the manufacturer should have to cover under recall. It’s likely not a coincidence there are this many people reporting the same issue on the same vehicle models/years.
Mfg Campaign: 11631854
Recall Date: Dec 20, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My passenger side LED daytime running light failed. We just crossed over 50k miles. This is a 1300 part. After reading online it seems this is a major issue with these vehicles and around this mileage. This appears to be something that needs to be investigated and the manufacturer should have to cover under recall. It’s likely not a coincidence there are this many people reporting the same issue on the same vehicle models/years.
Corrective Action:
My passenger side LED daytime running light failed. We just crossed over 50k miles. This is a 1300 part. After reading online it seems this is a major issue with these vehicles and around this mileage. This appears to be something that needs to be investigated and the manufacturer should have to cover under recall. It’s likely not a coincidence there are this many people reporting the same issue on the same vehicle models/years.
Additional Notes:
My passenger side LED daytime running light failed. We just crossed over 50k miles. This is a 1300 part. After reading online it seems this is a major issue with these vehicles and around this mileage. This appears to be something that needs to be investigated and the manufacturer should have to cover under recall. It’s likely not a coincidence there are this many people reporting the same issue on the same vehicle models/years.
Mfg Campaign: 11631854
Recall Date: Dec 20, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My car (2021 VW Atlas SE) has 63 xxx miles, and the left side running light just went out. I took it to the dealer, who informed me this wasn't covered by any warranty and that replacing the running light would cost $1400. This is ridiculous, and so after doing more research, I found that I am among hundreds of other owners of this vehicle type who are having the same issue around the 60k mile mark. This cannot be a coincidence. Other owners suggested that I submit my claim in the hope that you will get VW to do a recall to fix this issue.
Corrective Action:
My car (2021 VW Atlas SE) has 63 xxx miles, and the left side running light just went out. I took it to the dealer, who informed me this wasn't covered by any warranty and that replacing the running light would cost $1400. This is ridiculous, and so after doing more research, I found that I am among hundreds of other owners of this vehicle type who are having the same issue around the 60k mile mark. This cannot be a coincidence. Other owners suggested that I submit my claim in the hope that you will get VW to do a recall to fix this issue.
Additional Notes:
My car (2021 VW Atlas SE) has 63 xxx miles, and the left side running light just went out. I took it to the dealer, who informed me this wasn't covered by any warranty and that replacing the running light would cost $1400. This is ridiculous, and so after doing more research, I found that I am among hundreds of other owners of this vehicle type who are having the same issue around the 60k mile mark. This cannot be a coincidence. Other owners suggested that I submit my claim in the hope that you will get VW to do a recall to fix this issue.
Mfg Campaign: 11630855
Recall Date: Dec 16, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
the headlight LED strip failed at around 50,000 miles. If replaced, it is likely to fail again. VW dealers have had to replace the entire headlight assembly since the LED strip is integrated into it. The cost for this repair is approximately $2,000.
Corrective Action:
the headlight LED strip failed at around 50,000 miles. If replaced, it is likely to fail again. VW dealers have had to replace the entire headlight assembly since the LED strip is integrated into it. The cost for this repair is approximately $2,000.
Additional Notes:
the headlight LED strip failed at around 50,000 miles. If replaced, it is likely to fail again. VW dealers have had to replace the entire headlight assembly since the LED strip is integrated into it. The cost for this repair is approximately $2,000.
Mfg Campaign: 11630807
Recall Date: Dec 15, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My daytime running light is inoperative and no longer works. This one small LED strip on the passenger side light requires a $2,300 full headlight replacement, which is unreasonable for any consumer given the scope of the issue. My vehicle is only four years old, and several other customers are experiencing this same issue.
Corrective Action:
My daytime running light is inoperative and no longer works. This one small LED strip on the passenger side light requires a $2,300 full headlight replacement, which is unreasonable for any consumer given the scope of the issue. My vehicle is only four years old, and several other customers are experiencing this same issue.
Additional Notes:
My daytime running light is inoperative and no longer works. This one small LED strip on the passenger side light requires a $2,300 full headlight replacement, which is unreasonable for any consumer given the scope of the issue. My vehicle is only four years old, and several other customers are experiencing this same issue.
Mfg Campaign: 11630027
Recall Date: Dec 11, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Display screen goes blank and restarts after a few seconds
Corrective Action:
Display screen goes blank and restarts after a few seconds
Additional Notes:
Display screen goes blank and restarts after a few seconds
Mfg Campaign: 11629367
Recall Date: Dec 6, 2024
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
This is regarding the passenger side airbag/sensor that needs recall in my 2021 VW Atlas. Is there still no planned fix for this? If so, why not? We are getting close to 6 months from the first notice and it is inconvenient to not have passengers be able to ride safely.
Corrective Action:
This is regarding the passenger side airbag/sensor that needs recall in my 2021 VW Atlas. Is there still no planned fix for this? If so, why not? We are getting close to 6 months from the first notice and it is inconvenient to not have passengers be able to ride safely.
Additional Notes:
This is regarding the passenger side airbag/sensor that needs recall in my 2021 VW Atlas. Is there still no planned fix for this? If so, why not? We are getting close to 6 months from the first notice and it is inconvenient to not have passengers be able to ride safely.
Mfg Campaign: 11628197
Recall Date: Dec 1, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This is regarding the passenger side airbag/sensor that needs recall in my 2021 VW Atlas. Is there still no planned fix for this? If so, why not? We are getting close to 6 months from the first notice and it is inconvenient to not have passengers be able to ride safely.
Corrective Action:
This is regarding the passenger side airbag/sensor that needs recall in my 2021 VW Atlas. Is there still no planned fix for this? If so, why not? We are getting close to 6 months from the first notice and it is inconvenient to not have passengers be able to ride safely.
Additional Notes:
This is regarding the passenger side airbag/sensor that needs recall in my 2021 VW Atlas. Is there still no planned fix for this? If so, why not? We are getting close to 6 months from the first notice and it is inconvenient to not have passengers be able to ride safely.
Mfg Campaign: 11628197
Recall Date: Dec 1, 2024
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11627315
Recall Date: Nov 25, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hood release cable malfunctioned. Hood will not release. This is a known problem and recall on other VW models and should also be done on the atlas since multiple people, including myself, are having this issue.
Corrective Action:
Hood release cable malfunctioned. Hood will not release. This is a known problem and recall on other VW models and should also be done on the atlas since multiple people, including myself, are having this issue.
Additional Notes:
Hood release cable malfunctioned. Hood will not release. This is a known problem and recall on other VW models and should also be done on the atlas since multiple people, including myself, are having this issue.
Mfg Campaign: 11627368
Recall Date: Nov 25, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving at various speeds, and while accelerating from a stop light, the vehicle occasionally lost motive power and stalled. The contact stated that the vehicle was restarted and operated as normal; however, recently the failure reoccurred, and the battery had to be jumpstarted. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. There was no service performed. The manufacturer has not yet contacted. The failure mileage was 48,000.
Corrective Action:
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving at various speeds, and while accelerating from a stop light, the vehicle occasionally lost motive power and stalled. The contact stated that the vehicle was restarted and operated as normal; however, recently the failure reoccurred, and the battery had to be jumpstarted. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. There was no service performed. The manufacturer has not yet contacted. The failure mileage was 48,000.
Additional Notes:
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving at various speeds, and while accelerating from a stop light, the vehicle occasionally lost motive power and stalled. The contact stated that the vehicle was restarted and operated as normal; however, recently the failure reoccurred, and the battery had to be jumpstarted. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. There was no service performed. The manufacturer has not yet contacted. The failure mileage was 48,000.
Mfg Campaign: 11626336
Recall Date: Nov 20, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
After the vehicle has sat for a couple of hours, when I get in to drive and come to a complete stop, there’s a gurgling/swooshing water sound coming from the front brakes. I confirmed my pads and rotors are fine, but the functionality of the brakes appear to act up when the noise happens. I’ve seen this reported on numerous forums and this is a huge safety issue. The dealership says there’s nothing they can do and the brakes are operating as they should, but this noise is not normal.
Corrective Action:
After the vehicle has sat for a couple of hours, when I get in to drive and come to a complete stop, there’s a gurgling/swooshing water sound coming from the front brakes. I confirmed my pads and rotors are fine, but the functionality of the brakes appear to act up when the noise happens. I’ve seen this reported on numerous forums and this is a huge safety issue. The dealership says there’s nothing they can do and the brakes are operating as they should, but this noise is not normal.
Additional Notes:
After the vehicle has sat for a couple of hours, when I get in to drive and come to a complete stop, there’s a gurgling/swooshing water sound coming from the front brakes. I confirmed my pads and rotors are fine, but the functionality of the brakes appear to act up when the noise happens. I’ve seen this reported on numerous forums and this is a huge safety issue. The dealership says there’s nothing they can do and the brakes are operating as they should, but this noise is not normal.
Mfg Campaign: 11625155
Recall Date: Nov 14, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The vapor canister (charcoal canister) and related parts have failed on 3 different occasions over the past 1.5-2 years. This caused the car to stall while operating without any warning from the vehicle. The cars has to be put into park and the engine restarted before it can be operational again. The dealer has inspected and replace parts of the system each time it has happened, and has explained that this is a known problem for the vehicle. No final solution has come from VW corporate to solve the problem, so they have been instructed to keep replacing the components as necessary.
Corrective Action:
The vapor canister (charcoal canister) and related parts have failed on 3 different occasions over the past 1.5-2 years. This caused the car to stall while operating without any warning from the vehicle. The cars has to be put into park and the engine restarted before it can be operational again. The dealer has inspected and replace parts of the system each time it has happened, and has explained that this is a known problem for the vehicle. No final solution has come from VW corporate to solve the problem, so they have been instructed to keep replacing the components as necessary.
Additional Notes:
The vapor canister (charcoal canister) and related parts have failed on 3 different occasions over the past 1.5-2 years. This caused the car to stall while operating without any warning from the vehicle. The cars has to be put into park and the engine restarted before it can be operational again. The dealer has inspected and replace parts of the system each time it has happened, and has explained that this is a known problem for the vehicle. No final solution has come from VW corporate to solve the problem, so they have been instructed to keep replacing the components as necessary.
Mfg Campaign: 11624700
Recall Date: Nov 12, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vapor canister (charcoal canister) and related parts have failed on 3 different occasions over the past 1.5-2 years. This caused the car to stall while operating without any warning from the vehicle. The cars has to be put into park and the engine restarted before it can be operational again. The dealer has inspected and replace parts of the system each time it has happened, and has explained that this is a known problem for the vehicle. No final solution has come from VW corporate to solve the problem, so they have been instructed to keep replacing the components as necessary.
Corrective Action:
The vapor canister (charcoal canister) and related parts have failed on 3 different occasions over the past 1.5-2 years. This caused the car to stall while operating without any warning from the vehicle. The cars has to be put into park and the engine restarted before it can be operational again. The dealer has inspected and replace parts of the system each time it has happened, and has explained that this is a known problem for the vehicle. No final solution has come from VW corporate to solve the problem, so they have been instructed to keep replacing the components as necessary.
Additional Notes:
The vapor canister (charcoal canister) and related parts have failed on 3 different occasions over the past 1.5-2 years. This caused the car to stall while operating without any warning from the vehicle. The cars has to be put into park and the engine restarted before it can be operational again. The dealer has inspected and replace parts of the system each time it has happened, and has explained that this is a known problem for the vehicle. No final solution has come from VW corporate to solve the problem, so they have been instructed to keep replacing the components as necessary.
Mfg Campaign: 11624700
Recall Date: Nov 12, 2024
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving approximately 2 MPH, the "Air Bag Error" message was displayed on the instrument panel. No warning light was illuminated. The vehicle was taken back to the residence. A dealer was contacted; however, the vehicle was not diagnosed. The contact researched online and was made aware of the NHTSA Campaign Number: 24V464000 (Air Bags); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.
Corrective Action:
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving approximately 2 MPH, the "Air Bag Error" message was displayed on the instrument panel. No warning light was illuminated. The vehicle was taken back to the residence. A dealer was contacted; however, the vehicle was not diagnosed. The contact researched online and was made aware of the NHTSA Campaign Number: 24V464000 (Air Bags); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.
Additional Notes:
The contact owns a 2021 Volkswagen Atlas. The contact stated while driving approximately 2 MPH, the "Air Bag Error" message was displayed on the instrument panel. No warning light was illuminated. The vehicle was taken back to the residence. A dealer was contacted; however, the vehicle was not diagnosed. The contact researched online and was made aware of the NHTSA Campaign Number: 24V464000 (Air Bags); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.
Mfg Campaign: 11624784
Recall Date: Nov 12, 2024
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11622982
Recall Date: Oct 31, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle shuts off when coming to a stop with auto on off disabled. Driver gets message to “put vehicle in drive and start manually” . Have taken to VW for an inspection and they are unable to duplicate concern. Has happened multiple times at random and is a safety concern.
Corrective Action:
Vehicle shuts off when coming to a stop with auto on off disabled. Driver gets message to “put vehicle in drive and start manually” . Have taken to VW for an inspection and they are unable to duplicate concern. Has happened multiple times at random and is a safety concern.
Additional Notes:
Vehicle shuts off when coming to a stop with auto on off disabled. Driver gets message to “put vehicle in drive and start manually” . Have taken to VW for an inspection and they are unable to duplicate concern. Has happened multiple times at random and is a safety concern.
Mfg Campaign: 11622837
Recall Date: Oct 30, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
On multiple occasions while driving the car engine will shut off - this has happened on the highway as well. I have taken the car to the dealer 4 different times and its the same thing every time - they tell me the charcoal canister has to be replaced. When they replace it the car is fine for a few months and then it happens again. If my family is in the car on the highway and the engine shuts off while in traffic this can be catastrophic. All they do is change the canister and send me on my way with no real fix.
Corrective Action:
On multiple occasions while driving the car engine will shut off - this has happened on the highway as well. I have taken the car to the dealer 4 different times and its the same thing every time - they tell me the charcoal canister has to be replaced. When they replace it the car is fine for a few months and then it happens again. If my family is in the car on the highway and the engine shuts off while in traffic this can be catastrophic. All they do is change the canister and send me on my way with no real fix.
Additional Notes:
On multiple occasions while driving the car engine will shut off - this has happened on the highway as well. I have taken the car to the dealer 4 different times and its the same thing every time - they tell me the charcoal canister has to be replaced. When they replace it the car is fine for a few months and then it happens again. If my family is in the car on the highway and the engine shuts off while in traffic this can be catastrophic. All they do is change the canister and send me on my way with no real fix.
Mfg Campaign: 11622512
Recall Date: Oct 29, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On multiple occasions while driving the car engine will shut off - this has happened on the highway as well. I have taken the car to the dealer 4 different times and its the same thing every time - they tell me the charcoal canister has to be replaced. When they replace it the car is fine for a few months and then it happens again. If my family is in the car on the highway and the engine shuts off while in traffic this can be catastrophic. All they do is change the canister and send me on my way with no real fix.
Corrective Action:
On multiple occasions while driving the car engine will shut off - this has happened on the highway as well. I have taken the car to the dealer 4 different times and its the same thing every time - they tell me the charcoal canister has to be replaced. When they replace it the car is fine for a few months and then it happens again. If my family is in the car on the highway and the engine shuts off while in traffic this can be catastrophic. All they do is change the canister and send me on my way with no real fix.
Additional Notes:
On multiple occasions while driving the car engine will shut off - this has happened on the highway as well. I have taken the car to the dealer 4 different times and its the same thing every time - they tell me the charcoal canister has to be replaced. When they replace it the car is fine for a few months and then it happens again. If my family is in the car on the highway and the engine shuts off while in traffic this can be catastrophic. All they do is change the canister and send me on my way with no real fix.
Mfg Campaign: 11622512
Recall Date: Oct 29, 2024
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