Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Beetle and Beetle Convertibles vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69EM
Recall Date: Dec 21, 2022
Tenneco Automotive
Safety Issue:
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 23, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37M2
Recall Date: Aug 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 23R1
Recall Date: Oct 26, 2015
Consumer Complaints
57 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Airbag recall program instituted January 2023. Vehicle is still not repaired by Volkswagen; awaiting go ahead and scheduling. Vehicle is dangerous to drive until repair is made.
Corrective Action:
Airbag recall program instituted January 2023. Vehicle is still not repaired by Volkswagen; awaiting go ahead and scheduling. Vehicle is dangerous to drive until repair is made.
Additional Notes:
Airbag recall program instituted January 2023. Vehicle is still not repaired by Volkswagen; awaiting go ahead and scheduling. Vehicle is dangerous to drive until repair is made.
Mfg Campaign: 11531712
Recall Date: Jul 11, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Takata recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
Takata recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
Takata recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11529087
Recall Date: Jun 27, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Takata recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
Takata recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
Takata recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11526978
Recall Date: Jun 14, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Takata recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
Takata recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
Takata recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11525363
Recall Date: Jun 5, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Takata recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
Takata recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
Takata recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11521023
Recall Date: May 8, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Takata Recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
Takata Recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
Takata Recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11519083
Recall Date: Apr 26, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Takata recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
Takata recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
Takata recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11515200
Recall Date: Apr 3, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
2016 VOLKSWAGEN BEETLE. CONSUMER WRITES IN REGARD TO DEFECTIVE AIR BAGS. THE CONSUMER STATED VW IS NOT GIVING ANY OPTIONS TO FIX OR REPAIR VEHICLES INVOLVED IN THIS RECALL.
Corrective Action:
2016 VOLKSWAGEN BEETLE. CONSUMER WRITES IN REGARD TO DEFECTIVE AIR BAGS. THE CONSUMER STATED VW IS NOT GIVING ANY OPTIONS TO FIX OR REPAIR VEHICLES INVOLVED IN THIS RECALL.
Additional Notes:
2016 VOLKSWAGEN BEETLE. CONSUMER WRITES IN REGARD TO DEFECTIVE AIR BAGS. THE CONSUMER STATED VW IS NOT GIVING ANY OPTIONS TO FIX OR REPAIR VEHICLES INVOLVED IN THIS RECALL.
Mfg Campaign: 11514147
Recall Date: Mar 28, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Takata Recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was also made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
Takata Recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was also made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
Takata Recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was also made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11512156
Recall Date: Mar 16, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Takata recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of the NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was notified of the failure and the contact was informed that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
Takata recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of the NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was notified of the failure and the contact was informed that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
Takata recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of the NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was notified of the failure and the contact was informed that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11511240
Recall Date: Mar 10, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
2016 VOLKSWAGEN BEETLE. CONSUMER WRITES IN REGARD TO AIR BAG INFLATOR SAFETY RECALL.
Corrective Action:
2016 VOLKSWAGEN BEETLE. CONSUMER WRITES IN REGARD TO AIR BAG INFLATOR SAFETY RECALL.
Additional Notes:
2016 VOLKSWAGEN BEETLE. CONSUMER WRITES IN REGARD TO AIR BAG INFLATOR SAFETY RECALL.
Mfg Campaign: 11510786
Recall Date: Mar 8, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Takata Recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
Takata Recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
Takata Recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11510299
Recall Date: Mar 6, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Takata recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
Takata recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
Takata recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11509550
Recall Date: Feb 28, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, parts to do the recall repair were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, parts to do the recall repair were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, parts to do the recall repair were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11509299
Recall Date: Feb 27, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
1.Air bags did not deploy in a three vehicle collision. 2.Passenger and myself could have hit our head on the dashboard or steering wheel. 3. unknown 4.yes, its been inspected by insurance company (the driver at fault). 5. no, no lights have ever come on. Car was always in great condition.
Corrective Action:
1.Air bags did not deploy in a three vehicle collision. 2.Passenger and myself could have hit our head on the dashboard or steering wheel. 3. unknown 4.yes, its been inspected by insurance company (the driver at fault). 5. no, no lights have ever come on. Car was always in great condition.
Additional Notes:
1.Air bags did not deploy in a three vehicle collision. 2.Passenger and myself could have hit our head on the dashboard or steering wheel. 3. unknown 4.yes, its been inspected by insurance company (the driver at fault). 5. no, no lights have ever come on. Car was always in great condition.
Mfg Campaign: 11488404
Recall Date: Oct 7, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE ENGINE WAS RUNNING AND KEPT RUNNING WITH KEY TURNED OFF, AND THE KEY COULD NOT BE REMOVED EITHER. WE HAD TO PAY VW TO REPAIR THE PROBLEM AND WE FOUND OUT THAT IS NOT AN ISOLATED PROBLEM.
Corrective Action:
THE ENGINE WAS RUNNING AND KEPT RUNNING WITH KEY TURNED OFF, AND THE KEY COULD NOT BE REMOVED EITHER. WE HAD TO PAY VW TO REPAIR THE PROBLEM AND WE FOUND OUT THAT IS NOT AN ISOLATED PROBLEM.
Additional Notes:
THE ENGINE WAS RUNNING AND KEPT RUNNING WITH KEY TURNED OFF, AND THE KEY COULD NOT BE REMOVED EITHER. WE HAD TO PAY VW TO REPAIR THE PROBLEM AND WE FOUND OUT THAT IS NOT AN ISOLATED PROBLEM.
Mfg Campaign: 11444938
Recall Date: Dec 25, 2021
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am having issues turning the key in the ignition and was informed, by Mattie Imports, that this is very common with the Beetles and it really should be a recall item, however, it's not (as of yet anyway). This could be a definite safety concern in that it could leave me stranded if not repaired. It is a malfunctioning part and should be covered under the recall provision. Thank you for your consideration.
Corrective Action:
I am having issues turning the key in the ignition and was informed, by Mattie Imports, that this is very common with the Beetles and it really should be a recall item, however, it's not (as of yet anyway). This could be a definite safety concern in that it could leave me stranded if not repaired. It is a malfunctioning part and should be covered under the recall provision. Thank you for your consideration.
Additional Notes:
I am having issues turning the key in the ignition and was informed, by Mattie Imports, that this is very common with the Beetles and it really should be a recall item, however, it's not (as of yet anyway). This could be a definite safety concern in that it could leave me stranded if not repaired. It is a malfunctioning part and should be covered under the recall provision. Thank you for your consideration.
Mfg Campaign: 11420831
Recall Date: Jun 14, 2021
Volkswagen Group Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
TIRES ARE CRACKING ON THE SIDEWALLS AS WELL AS ON THE TREAD AREA. THIS SEEMS TO BE AN ONGOING PROBLEM AS THEY HAVE BEEN REPLACED PREVIOUSLY AND THE SAME PROBLEM IS OCCURRING AGAIN. IT APPEARS THE RUBBER IS DRYING OUT, HARDENING, AND SPLITTING.*DT THE CONSUMER PROVIDED PHOTOS. *TR
Corrective Action:
TIRES ARE CRACKING ON THE SIDEWALLS AS WELL AS ON THE TREAD AREA. THIS SEEMS TO BE AN ONGOING PROBLEM AS THEY HAVE BEEN REPLACED PREVIOUSLY AND THE SAME PROBLEM IS OCCURRING AGAIN. IT APPEARS THE RUBBER IS DRYING OUT, HARDENING, AND SPLITTING.*DT THE CONSUMER PROVIDED PHOTOS. *TR
Additional Notes:
TIRES ARE CRACKING ON THE SIDEWALLS AS WELL AS ON THE TREAD AREA. THIS SEEMS TO BE AN ONGOING PROBLEM AS THEY HAVE BEEN REPLACED PREVIOUSLY AND THE SAME PROBLEM IS OCCURRING AGAIN. IT APPEARS THE RUBBER IS DRYING OUT, HARDENING, AND SPLITTING.*DT THE CONSUMER PROVIDED PHOTOS. *TR
Mfg Campaign: 11374263
Recall Date: Nov 12, 2020
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I RECEIVED A RECALL NOTICE IN NOVEMBER OF 2019 ON MY 2016 VW BEETLE INVOLVING A BUILD UP OF SILICATE ON THE SHIFT LEVER MICRO SWITCH. I PURCHASED THE CAR FROM TONY VOLKSWAGEN ON OAHU ISLAND IN HAWAII. I LIVE ON THE ISLAND OF KAUAI IN HAWAII, WHERE THERE IS NO VOLKSWAGEN DEALER AND NO CERTIFIED VOLKSWAGEN REPAIR TECHNICIAN. FOR A PREVIOUS RECALL, THE DEALERSHIP HAD THE CAR SHIPPED BACK TO OAHU TO TAKE CARE OF THE RECALL ISSUE. I CONTACTEDTONY VOLKSWAGEN SERVICE MANAGER DAMEN DUPREE IN NOVEMBER 2019 REGARDING THIS CURRENT RECALL AND AT THE TIME HE SAID THAT BECAUSE THIS RECALL INVOLVED SUCH A SMALL REPLACEMENT PART, IT WOULD BE MORE COST EFFECTIVE FOR THEM TO SEND A TECHNICIAN OVER TO KAUAI INSTEAD OF PAYING TO HAVE THE VEHICLE SHIPPED TO OAHU. I UNDERSTAND THAT THE PANDEMIC HAS TURNED THE WORLD UPSIDE DOWN SINCE MARCH, BUT I BEGAN THIS PROCESS WAY BEFORE THAT WAS AN ISSUE. THERE IS CURRENTLY A 14 DAY QUARANTINE FRO TRAVELERS FROM OAHU TO THE OTHER HAWAIIAN ISLANDS, SO I UNDERSTAND THAT IT NO LONGER MAKES SENSE TO SEND SOMEONE OVER FROM OAHU TO TAKE CARE OF THIS RECALL ISSUE. IT SEEMS AS IF THEY SIMPLY ARE TRYING TO AVOID THE COST OF SHIPPING MY VEHICLE OVER TO OAHU TO CHECK OUT THE RECALL ISSUE. I HAVE CALLED MR. DUPREE AT LEAST 10 TIMES TRYING TO GET THIS ISSUE RESOLVED, AND HAVE NEVER RECEIVED A RETURN CALL FROM HIM SINCE OUR FIRST CONVERSATION BACK IN NOVEMBER, 10 MONTHS AGO. SO FAR, I HAVE NOT EXPERIENCED THE POSSIBLE PROBLEMS THAT THE RECALL IS CONCERNED ABOUT, BUT I WANT TO KNOW MY CAR IS SAFE AND COULD NOT RESULT IN A CRASH THAT COULD INJURE PEOPLE AND DAMAGE PROPERTY, AS STATED IN THE LETTER I RECEIVED. I NEED TO KNOW MY CAR IS COMPLIANT WITH REGULATORY REQUIREMENTS AND APPRECIATE ANY ASSISTANCE YOU CAN GIVE ME REGARDING GETTING THIS RECALL ISSUE RESOLVED.
Corrective Action:
I RECEIVED A RECALL NOTICE IN NOVEMBER OF 2019 ON MY 2016 VW BEETLE INVOLVING A BUILD UP OF SILICATE ON THE SHIFT LEVER MICRO SWITCH. I PURCHASED THE CAR FROM TONY VOLKSWAGEN ON OAHU ISLAND IN HAWAII. I LIVE ON THE ISLAND OF KAUAI IN HAWAII, WHERE THERE IS NO VOLKSWAGEN DEALER AND NO CERTIFIED VOLKSWAGEN REPAIR TECHNICIAN. FOR A PREVIOUS RECALL, THE DEALERSHIP HAD THE CAR SHIPPED BACK TO OAHU TO TAKE CARE OF THE RECALL ISSUE. I CONTACTEDTONY VOLKSWAGEN SERVICE MANAGER DAMEN DUPREE IN NOVEMBER 2019 REGARDING THIS CURRENT RECALL AND AT THE TIME HE SAID THAT BECAUSE THIS RECALL INVOLVED SUCH A SMALL REPLACEMENT PART, IT WOULD BE MORE COST EFFECTIVE FOR THEM TO SEND A TECHNICIAN OVER TO KAUAI INSTEAD OF PAYING TO HAVE THE VEHICLE SHIPPED TO OAHU. I UNDERSTAND THAT THE PANDEMIC HAS TURNED THE WORLD UPSIDE DOWN SINCE MARCH, BUT I BEGAN THIS PROCESS WAY BEFORE THAT WAS AN ISSUE. THERE IS CURRENTLY A 14 DAY QUARANTINE FRO TRAVELERS FROM OAHU TO THE OTHER HAWAIIAN ISLANDS, SO I UNDERSTAND THAT IT NO LONGER MAKES SENSE TO SEND SOMEONE OVER FROM OAHU TO TAKE CARE OF THIS RECALL ISSUE. IT SEEMS AS IF THEY SIMPLY ARE TRYING TO AVOID THE COST OF SHIPPING MY VEHICLE OVER TO OAHU TO CHECK OUT THE RECALL ISSUE. I HAVE CALLED MR. DUPREE AT LEAST 10 TIMES TRYING TO GET THIS ISSUE RESOLVED, AND HAVE NEVER RECEIVED A RETURN CALL FROM HIM SINCE OUR FIRST CONVERSATION BACK IN NOVEMBER, 10 MONTHS AGO. SO FAR, I HAVE NOT EXPERIENCED THE POSSIBLE PROBLEMS THAT THE RECALL IS CONCERNED ABOUT, BUT I WANT TO KNOW MY CAR IS SAFE AND COULD NOT RESULT IN A CRASH THAT COULD INJURE PEOPLE AND DAMAGE PROPERTY, AS STATED IN THE LETTER I RECEIVED. I NEED TO KNOW MY CAR IS COMPLIANT WITH REGULATORY REQUIREMENTS AND APPRECIATE ANY ASSISTANCE YOU CAN GIVE ME REGARDING GETTING THIS RECALL ISSUE RESOLVED.
Additional Notes:
I RECEIVED A RECALL NOTICE IN NOVEMBER OF 2019 ON MY 2016 VW BEETLE INVOLVING A BUILD UP OF SILICATE ON THE SHIFT LEVER MICRO SWITCH. I PURCHASED THE CAR FROM TONY VOLKSWAGEN ON OAHU ISLAND IN HAWAII. I LIVE ON THE ISLAND OF KAUAI IN HAWAII, WHERE THERE IS NO VOLKSWAGEN DEALER AND NO CERTIFIED VOLKSWAGEN REPAIR TECHNICIAN. FOR A PREVIOUS RECALL, THE DEALERSHIP HAD THE CAR SHIPPED BACK TO OAHU TO TAKE CARE OF THE RECALL ISSUE. I CONTACTEDTONY VOLKSWAGEN SERVICE MANAGER DAMEN DUPREE IN NOVEMBER 2019 REGARDING THIS CURRENT RECALL AND AT THE TIME HE SAID THAT BECAUSE THIS RECALL INVOLVED SUCH A SMALL REPLACEMENT PART, IT WOULD BE MORE COST EFFECTIVE FOR THEM TO SEND A TECHNICIAN OVER TO KAUAI INSTEAD OF PAYING TO HAVE THE VEHICLE SHIPPED TO OAHU. I UNDERSTAND THAT THE PANDEMIC HAS TURNED THE WORLD UPSIDE DOWN SINCE MARCH, BUT I BEGAN THIS PROCESS WAY BEFORE THAT WAS AN ISSUE. THERE IS CURRENTLY A 14 DAY QUARANTINE FRO TRAVELERS FROM OAHU TO THE OTHER HAWAIIAN ISLANDS, SO I UNDERSTAND THAT IT NO LONGER MAKES SENSE TO SEND SOMEONE OVER FROM OAHU TO TAKE CARE OF THIS RECALL ISSUE. IT SEEMS AS IF THEY SIMPLY ARE TRYING TO AVOID THE COST OF SHIPPING MY VEHICLE OVER TO OAHU TO CHECK OUT THE RECALL ISSUE. I HAVE CALLED MR. DUPREE AT LEAST 10 TIMES TRYING TO GET THIS ISSUE RESOLVED, AND HAVE NEVER RECEIVED A RETURN CALL FROM HIM SINCE OUR FIRST CONVERSATION BACK IN NOVEMBER, 10 MONTHS AGO. SO FAR, I HAVE NOT EXPERIENCED THE POSSIBLE PROBLEMS THAT THE RECALL IS CONCERNED ABOUT, BUT I WANT TO KNOW MY CAR IS SAFE AND COULD NOT RESULT IN A CRASH THAT COULD INJURE PEOPLE AND DAMAGE PROPERTY, AS STATED IN THE LETTER I RECEIVED. I NEED TO KNOW MY CAR IS COMPLIANT WITH REGULATORY REQUIREMENTS AND APPRECIATE ANY ASSISTANCE YOU CAN GIVE ME REGARDING GETTING THIS RECALL ISSUE RESOLVED.
Mfg Campaign: 11360954
Recall Date: Sep 24, 2020
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
GAS FILL DOOR WILL NOT OPEN. GAS FILL DOOR SHOULD OPEN WHEN CAR IS UNLOCKED, BUT DOESN'T. *TR
Corrective Action:
GAS FILL DOOR WILL NOT OPEN. GAS FILL DOOR SHOULD OPEN WHEN CAR IS UNLOCKED, BUT DOESN'T. *TR
Additional Notes:
GAS FILL DOOR WILL NOT OPEN. GAS FILL DOOR SHOULD OPEN WHEN CAR IS UNLOCKED, BUT DOESN'T. *TR
Mfg Campaign: 11325130
Recall Date: May 19, 2020
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