Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 20UF/AUDI:20YF
Recall Date: Feb 14, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28H7
Recall Date: Aug 30, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AU:45J7,VW:45J6,45J8
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40P1
Recall Date: Dec 11, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37M2
Recall Date: Aug 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42J5
Recall Date: Mar 6, 2019
Consumer Complaints
88 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE DRIVING FREQUENTLY AT VARIOUS SPEEDS AND ATTEMPTING TO STOP THE VEHICLE, THE CLUTCH ENGAGED ON ITS OWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOW COUNTRY VOLKSWAGEN (1001 JOHNNIE DODDS BLVD, MT PLEASANT, SC 29464, (843) 881-8555) WHO STATED THAT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 800. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE DRIVING FREQUENTLY AT VARIOUS SPEEDS AND ATTEMPTING TO STOP THE VEHICLE, THE CLUTCH ENGAGED ON ITS OWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOW COUNTRY VOLKSWAGEN (1001 JOHNNIE DODDS BLVD, MT PLEASANT, SC 29464, (843) 881-8555) WHO STATED THAT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 800. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE DRIVING FREQUENTLY AT VARIOUS SPEEDS AND ATTEMPTING TO STOP THE VEHICLE, THE CLUTCH ENGAGED ON ITS OWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOW COUNTRY VOLKSWAGEN (1001 JOHNNIE DODDS BLVD, MT PLEASANT, SC 29464, (843) 881-8555) WHO STATED THAT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 800. THE VIN WAS INVALID.
Mfg Campaign: 11265704
Recall Date: Oct 2, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PURCHASED 2019 GTI RABBIT EDITION 6MT. SOON AFTER PURCHASE, VEHICLE BEGAN STALLING UNEXPECTEDLY WHEN COMING TO A STOP WHEN CAR IS IN NEUTRAL. HAS HAPPENED WHEN CLUTCH IS EITHER DEPRESSED OR NOT. SOMETIMES CAR HAS STALLED WHEN FULLY STOPPED. IN THIS CASE THE CAR STARTS IDLING ROUGHLY AND SHUDDERS BEFORE STALLING. CAR STARTS UP AGAIN WITH NO WARNING LIGHTS ILLUMINATED. CALL HAS STALLED 6+ TIMES SINCE PURCHASE. CAR HAS ALSO EXHIBITED EXCESSIVE VIBRATION COMING FROM THE ENGINE SINCE PURCHASE. DEALERS HAVE NOT REALLY BEEN HELPFUL; THEY EITHER DENY THAT THERE IS A PROBLEM OR SAY THAT THE WHEELS/TIRES NEED BALANCING, HOWEVER BALANCING AND REPLACING THE TIRES DID NOT FIX THE ISSUE. I AM POSITIVE THIS IS RELATED TO THE STALLING ISSUES. ALSO, THE GEAR NUMBER INDICATOR SOMETIMES SHOWS THAT THE CAR IS A A DIFFERENT GEAR THAN WHAT IS CURRENTLY SELECTED (I.E., CAR IS IN 4TH BUT GEAR INDICATOR INCORRECTLY SHOWS THE CAR IS IN 2ND). I HAVE SEEN THAT OTHER OWNERS HAVE THESE SAME EXACT ISSUES WHICH MEANS THAT THESE ARE MANUFACTURING DEFECTS IN THE VEHICLE. THIS IS A SAFETY ISSUE BECAUSE THE CAR COULD STALL AT ANYTIME MAKING IT HARDER TO CONTROL OR STOP, ESPECIALLY IN AN EMERGENCY.
Corrective Action:
PURCHASED 2019 GTI RABBIT EDITION 6MT. SOON AFTER PURCHASE, VEHICLE BEGAN STALLING UNEXPECTEDLY WHEN COMING TO A STOP WHEN CAR IS IN NEUTRAL. HAS HAPPENED WHEN CLUTCH IS EITHER DEPRESSED OR NOT. SOMETIMES CAR HAS STALLED WHEN FULLY STOPPED. IN THIS CASE THE CAR STARTS IDLING ROUGHLY AND SHUDDERS BEFORE STALLING. CAR STARTS UP AGAIN WITH NO WARNING LIGHTS ILLUMINATED. CALL HAS STALLED 6+ TIMES SINCE PURCHASE. CAR HAS ALSO EXHIBITED EXCESSIVE VIBRATION COMING FROM THE ENGINE SINCE PURCHASE. DEALERS HAVE NOT REALLY BEEN HELPFUL; THEY EITHER DENY THAT THERE IS A PROBLEM OR SAY THAT THE WHEELS/TIRES NEED BALANCING, HOWEVER BALANCING AND REPLACING THE TIRES DID NOT FIX THE ISSUE. I AM POSITIVE THIS IS RELATED TO THE STALLING ISSUES. ALSO, THE GEAR NUMBER INDICATOR SOMETIMES SHOWS THAT THE CAR IS A A DIFFERENT GEAR THAN WHAT IS CURRENTLY SELECTED (I.E., CAR IS IN 4TH BUT GEAR INDICATOR INCORRECTLY SHOWS THE CAR IS IN 2ND). I HAVE SEEN THAT OTHER OWNERS HAVE THESE SAME EXACT ISSUES WHICH MEANS THAT THESE ARE MANUFACTURING DEFECTS IN THE VEHICLE. THIS IS A SAFETY ISSUE BECAUSE THE CAR COULD STALL AT ANYTIME MAKING IT HARDER TO CONTROL OR STOP, ESPECIALLY IN AN EMERGENCY.
Additional Notes:
PURCHASED 2019 GTI RABBIT EDITION 6MT. SOON AFTER PURCHASE, VEHICLE BEGAN STALLING UNEXPECTEDLY WHEN COMING TO A STOP WHEN CAR IS IN NEUTRAL. HAS HAPPENED WHEN CLUTCH IS EITHER DEPRESSED OR NOT. SOMETIMES CAR HAS STALLED WHEN FULLY STOPPED. IN THIS CASE THE CAR STARTS IDLING ROUGHLY AND SHUDDERS BEFORE STALLING. CAR STARTS UP AGAIN WITH NO WARNING LIGHTS ILLUMINATED. CALL HAS STALLED 6+ TIMES SINCE PURCHASE. CAR HAS ALSO EXHIBITED EXCESSIVE VIBRATION COMING FROM THE ENGINE SINCE PURCHASE. DEALERS HAVE NOT REALLY BEEN HELPFUL; THEY EITHER DENY THAT THERE IS A PROBLEM OR SAY THAT THE WHEELS/TIRES NEED BALANCING, HOWEVER BALANCING AND REPLACING THE TIRES DID NOT FIX THE ISSUE. I AM POSITIVE THIS IS RELATED TO THE STALLING ISSUES. ALSO, THE GEAR NUMBER INDICATOR SOMETIMES SHOWS THAT THE CAR IS A A DIFFERENT GEAR THAN WHAT IS CURRENTLY SELECTED (I.E., CAR IS IN 4TH BUT GEAR INDICATOR INCORRECTLY SHOWS THE CAR IS IN 2ND). I HAVE SEEN THAT OTHER OWNERS HAVE THESE SAME EXACT ISSUES WHICH MEANS THAT THESE ARE MANUFACTURING DEFECTS IN THE VEHICLE. THIS IS A SAFETY ISSUE BECAUSE THE CAR COULD STALL AT ANYTIME MAKING IT HARDER TO CONTROL OR STOP, ESPECIALLY IN AN EMERGENCY.
Mfg Campaign: 11255801
Recall Date: Sep 16, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
PURCHASED 2019 GTI RABBIT EDITION 6MT. SOON AFTER PURCHASE, VEHICLE BEGAN STALLING UNEXPECTEDLY WHEN COMING TO A STOP WHEN CAR IS IN NEUTRAL. HAS HAPPENED WHEN CLUTCH IS EITHER DEPRESSED OR NOT. SOMETIMES CAR HAS STALLED WHEN FULLY STOPPED. IN THIS CASE THE CAR STARTS IDLING ROUGHLY AND SHUDDERS BEFORE STALLING. CAR STARTS UP AGAIN WITH NO WARNING LIGHTS ILLUMINATED. CALL HAS STALLED 6+ TIMES SINCE PURCHASE. CAR HAS ALSO EXHIBITED EXCESSIVE VIBRATION COMING FROM THE ENGINE SINCE PURCHASE. DEALERS HAVE NOT REALLY BEEN HELPFUL; THEY EITHER DENY THAT THERE IS A PROBLEM OR SAY THAT THE WHEELS/TIRES NEED BALANCING, HOWEVER BALANCING AND REPLACING THE TIRES DID NOT FIX THE ISSUE. I AM POSITIVE THIS IS RELATED TO THE STALLING ISSUES. ALSO, THE GEAR NUMBER INDICATOR SOMETIMES SHOWS THAT THE CAR IS A A DIFFERENT GEAR THAN WHAT IS CURRENTLY SELECTED (I.E., CAR IS IN 4TH BUT GEAR INDICATOR INCORRECTLY SHOWS THE CAR IS IN 2ND). I HAVE SEEN THAT OTHER OWNERS HAVE THESE SAME EXACT ISSUES WHICH MEANS THAT THESE ARE MANUFACTURING DEFECTS IN THE VEHICLE. THIS IS A SAFETY ISSUE BECAUSE THE CAR COULD STALL AT ANYTIME MAKING IT HARDER TO CONTROL OR STOP, ESPECIALLY IN AN EMERGENCY.
Corrective Action:
PURCHASED 2019 GTI RABBIT EDITION 6MT. SOON AFTER PURCHASE, VEHICLE BEGAN STALLING UNEXPECTEDLY WHEN COMING TO A STOP WHEN CAR IS IN NEUTRAL. HAS HAPPENED WHEN CLUTCH IS EITHER DEPRESSED OR NOT. SOMETIMES CAR HAS STALLED WHEN FULLY STOPPED. IN THIS CASE THE CAR STARTS IDLING ROUGHLY AND SHUDDERS BEFORE STALLING. CAR STARTS UP AGAIN WITH NO WARNING LIGHTS ILLUMINATED. CALL HAS STALLED 6+ TIMES SINCE PURCHASE. CAR HAS ALSO EXHIBITED EXCESSIVE VIBRATION COMING FROM THE ENGINE SINCE PURCHASE. DEALERS HAVE NOT REALLY BEEN HELPFUL; THEY EITHER DENY THAT THERE IS A PROBLEM OR SAY THAT THE WHEELS/TIRES NEED BALANCING, HOWEVER BALANCING AND REPLACING THE TIRES DID NOT FIX THE ISSUE. I AM POSITIVE THIS IS RELATED TO THE STALLING ISSUES. ALSO, THE GEAR NUMBER INDICATOR SOMETIMES SHOWS THAT THE CAR IS A A DIFFERENT GEAR THAN WHAT IS CURRENTLY SELECTED (I.E., CAR IS IN 4TH BUT GEAR INDICATOR INCORRECTLY SHOWS THE CAR IS IN 2ND). I HAVE SEEN THAT OTHER OWNERS HAVE THESE SAME EXACT ISSUES WHICH MEANS THAT THESE ARE MANUFACTURING DEFECTS IN THE VEHICLE. THIS IS A SAFETY ISSUE BECAUSE THE CAR COULD STALL AT ANYTIME MAKING IT HARDER TO CONTROL OR STOP, ESPECIALLY IN AN EMERGENCY.
Additional Notes:
PURCHASED 2019 GTI RABBIT EDITION 6MT. SOON AFTER PURCHASE, VEHICLE BEGAN STALLING UNEXPECTEDLY WHEN COMING TO A STOP WHEN CAR IS IN NEUTRAL. HAS HAPPENED WHEN CLUTCH IS EITHER DEPRESSED OR NOT. SOMETIMES CAR HAS STALLED WHEN FULLY STOPPED. IN THIS CASE THE CAR STARTS IDLING ROUGHLY AND SHUDDERS BEFORE STALLING. CAR STARTS UP AGAIN WITH NO WARNING LIGHTS ILLUMINATED. CALL HAS STALLED 6+ TIMES SINCE PURCHASE. CAR HAS ALSO EXHIBITED EXCESSIVE VIBRATION COMING FROM THE ENGINE SINCE PURCHASE. DEALERS HAVE NOT REALLY BEEN HELPFUL; THEY EITHER DENY THAT THERE IS A PROBLEM OR SAY THAT THE WHEELS/TIRES NEED BALANCING, HOWEVER BALANCING AND REPLACING THE TIRES DID NOT FIX THE ISSUE. I AM POSITIVE THIS IS RELATED TO THE STALLING ISSUES. ALSO, THE GEAR NUMBER INDICATOR SOMETIMES SHOWS THAT THE CAR IS A A DIFFERENT GEAR THAN WHAT IS CURRENTLY SELECTED (I.E., CAR IS IN 4TH BUT GEAR INDICATOR INCORRECTLY SHOWS THE CAR IS IN 2ND). I HAVE SEEN THAT OTHER OWNERS HAVE THESE SAME EXACT ISSUES WHICH MEANS THAT THESE ARE MANUFACTURING DEFECTS IN THE VEHICLE. THIS IS A SAFETY ISSUE BECAUSE THE CAR COULD STALL AT ANYTIME MAKING IT HARDER TO CONTROL OR STOP, ESPECIALLY IN AN EMERGENCY.
Mfg Campaign: 11255801
Recall Date: Sep 16, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PURCHASED 2019 GTI RABBIT EDITION 6MT. SOON AFTER PURCHASE, VEHICLE BEGAN STALLING UNEXPECTEDLY WHEN COMING TO A STOP WHEN CAR IS IN NEUTRAL. HAS HAPPENED WHEN CLUTCH IS EITHER DEPRESSED OR NOT. SOMETIMES CAR HAS STALLED WHEN FULLY STOPPED. IN THIS CASE THE CAR STARTS IDLING ROUGHLY AND SHUDDERS BEFORE STALLING. CAR STARTS UP AGAIN WITH NO WARNING LIGHTS ILLUMINATED. CALL HAS STALLED 6+ TIMES SINCE PURCHASE. CAR HAS ALSO EXHIBITED EXCESSIVE VIBRATION COMING FROM THE ENGINE SINCE PURCHASE. DEALERS HAVE NOT REALLY BEEN HELPFUL; THEY EITHER DENY THAT THERE IS A PROBLEM OR SAY THAT THE WHEELS/TIRES NEED BALANCING, HOWEVER BALANCING AND REPLACING THE TIRES DID NOT FIX THE ISSUE. I AM POSITIVE THIS IS RELATED TO THE STALLING ISSUES. ALSO, THE GEAR NUMBER INDICATOR SOMETIMES SHOWS THAT THE CAR IS A A DIFFERENT GEAR THAN WHAT IS CURRENTLY SELECTED (I.E., CAR IS IN 4TH BUT GEAR INDICATOR INCORRECTLY SHOWS THE CAR IS IN 2ND). I HAVE SEEN THAT OTHER OWNERS HAVE THESE SAME EXACT ISSUES WHICH MEANS THAT THESE ARE MANUFACTURING DEFECTS IN THE VEHICLE. THIS IS A SAFETY ISSUE BECAUSE THE CAR COULD STALL AT ANYTIME MAKING IT HARDER TO CONTROL OR STOP, ESPECIALLY IN AN EMERGENCY.
Corrective Action:
PURCHASED 2019 GTI RABBIT EDITION 6MT. SOON AFTER PURCHASE, VEHICLE BEGAN STALLING UNEXPECTEDLY WHEN COMING TO A STOP WHEN CAR IS IN NEUTRAL. HAS HAPPENED WHEN CLUTCH IS EITHER DEPRESSED OR NOT. SOMETIMES CAR HAS STALLED WHEN FULLY STOPPED. IN THIS CASE THE CAR STARTS IDLING ROUGHLY AND SHUDDERS BEFORE STALLING. CAR STARTS UP AGAIN WITH NO WARNING LIGHTS ILLUMINATED. CALL HAS STALLED 6+ TIMES SINCE PURCHASE. CAR HAS ALSO EXHIBITED EXCESSIVE VIBRATION COMING FROM THE ENGINE SINCE PURCHASE. DEALERS HAVE NOT REALLY BEEN HELPFUL; THEY EITHER DENY THAT THERE IS A PROBLEM OR SAY THAT THE WHEELS/TIRES NEED BALANCING, HOWEVER BALANCING AND REPLACING THE TIRES DID NOT FIX THE ISSUE. I AM POSITIVE THIS IS RELATED TO THE STALLING ISSUES. ALSO, THE GEAR NUMBER INDICATOR SOMETIMES SHOWS THAT THE CAR IS A A DIFFERENT GEAR THAN WHAT IS CURRENTLY SELECTED (I.E., CAR IS IN 4TH BUT GEAR INDICATOR INCORRECTLY SHOWS THE CAR IS IN 2ND). I HAVE SEEN THAT OTHER OWNERS HAVE THESE SAME EXACT ISSUES WHICH MEANS THAT THESE ARE MANUFACTURING DEFECTS IN THE VEHICLE. THIS IS A SAFETY ISSUE BECAUSE THE CAR COULD STALL AT ANYTIME MAKING IT HARDER TO CONTROL OR STOP, ESPECIALLY IN AN EMERGENCY.
Additional Notes:
PURCHASED 2019 GTI RABBIT EDITION 6MT. SOON AFTER PURCHASE, VEHICLE BEGAN STALLING UNEXPECTEDLY WHEN COMING TO A STOP WHEN CAR IS IN NEUTRAL. HAS HAPPENED WHEN CLUTCH IS EITHER DEPRESSED OR NOT. SOMETIMES CAR HAS STALLED WHEN FULLY STOPPED. IN THIS CASE THE CAR STARTS IDLING ROUGHLY AND SHUDDERS BEFORE STALLING. CAR STARTS UP AGAIN WITH NO WARNING LIGHTS ILLUMINATED. CALL HAS STALLED 6+ TIMES SINCE PURCHASE. CAR HAS ALSO EXHIBITED EXCESSIVE VIBRATION COMING FROM THE ENGINE SINCE PURCHASE. DEALERS HAVE NOT REALLY BEEN HELPFUL; THEY EITHER DENY THAT THERE IS A PROBLEM OR SAY THAT THE WHEELS/TIRES NEED BALANCING, HOWEVER BALANCING AND REPLACING THE TIRES DID NOT FIX THE ISSUE. I AM POSITIVE THIS IS RELATED TO THE STALLING ISSUES. ALSO, THE GEAR NUMBER INDICATOR SOMETIMES SHOWS THAT THE CAR IS A A DIFFERENT GEAR THAN WHAT IS CURRENTLY SELECTED (I.E., CAR IS IN 4TH BUT GEAR INDICATOR INCORRECTLY SHOWS THE CAR IS IN 2ND). I HAVE SEEN THAT OTHER OWNERS HAVE THESE SAME EXACT ISSUES WHICH MEANS THAT THESE ARE MANUFACTURING DEFECTS IN THE VEHICLE. THIS IS A SAFETY ISSUE BECAUSE THE CAR COULD STALL AT ANYTIME MAKING IT HARDER TO CONTROL OR STOP, ESPECIALLY IN AN EMERGENCY.
Mfg Campaign: 11255801
Recall Date: Sep 16, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE THE VEHICLE WAS STATIONARY AT A STOP SIGN, IT STALLED, SHUT OFF, AND THE STEERING WHEEL SEIZED. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. RIVERSIDE VOLKSWAGEN (8330 INDIANA AVE D, RIVERSIDE, CA 92504, (951) 509-2100) WAS CALLED AND STATED THAT THEY WOULD ATTEMPT TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40.
Corrective Action:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE THE VEHICLE WAS STATIONARY AT A STOP SIGN, IT STALLED, SHUT OFF, AND THE STEERING WHEEL SEIZED. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. RIVERSIDE VOLKSWAGEN (8330 INDIANA AVE D, RIVERSIDE, CA 92504, (951) 509-2100) WAS CALLED AND STATED THAT THEY WOULD ATTEMPT TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40.
Additional Notes:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE THE VEHICLE WAS STATIONARY AT A STOP SIGN, IT STALLED, SHUT OFF, AND THE STEERING WHEEL SEIZED. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. RIVERSIDE VOLKSWAGEN (8330 INDIANA AVE D, RIVERSIDE, CA 92504, (951) 509-2100) WAS CALLED AND STATED THAT THEY WOULD ATTEMPT TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40.
Mfg Campaign: 11254728
Recall Date: Sep 11, 2019
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE THE VEHICLE WAS STATIONARY AT A STOP SIGN, IT STALLED, SHUT OFF, AND THE STEERING WHEEL SEIZED. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. RIVERSIDE VOLKSWAGEN (8330 INDIANA AVE D, RIVERSIDE, CA 92504, (951) 509-2100) WAS CALLED AND STATED THAT THEY WOULD ATTEMPT TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40.
Corrective Action:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE THE VEHICLE WAS STATIONARY AT A STOP SIGN, IT STALLED, SHUT OFF, AND THE STEERING WHEEL SEIZED. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. RIVERSIDE VOLKSWAGEN (8330 INDIANA AVE D, RIVERSIDE, CA 92504, (951) 509-2100) WAS CALLED AND STATED THAT THEY WOULD ATTEMPT TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40.
Additional Notes:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE THE VEHICLE WAS STATIONARY AT A STOP SIGN, IT STALLED, SHUT OFF, AND THE STEERING WHEEL SEIZED. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. RIVERSIDE VOLKSWAGEN (8330 INDIANA AVE D, RIVERSIDE, CA 92504, (951) 509-2100) WAS CALLED AND STATED THAT THEY WOULD ATTEMPT TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40.
Mfg Campaign: 11254728
Recall Date: Sep 11, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE DRIVING 5-15 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, MANUALLY RESTARTED THE ENGINE, AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO SUNTRUP VOLKSWAGEN (6000 S LINDBERGH BLVD, ST. LOUIS, MO 63123, (314) 892-8200) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE DRIVING 5-15 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, MANUALLY RESTARTED THE ENGINE, AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO SUNTRUP VOLKSWAGEN (6000 S LINDBERGH BLVD, ST. LOUIS, MO 63123, (314) 892-8200) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE DRIVING 5-15 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, MANUALLY RESTARTED THE ENGINE, AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO SUNTRUP VOLKSWAGEN (6000 S LINDBERGH BLVD, ST. LOUIS, MO 63123, (314) 892-8200) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Mfg Campaign: 11254088
Recall Date: Sep 9, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE STOPPED AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MCKENNA VOLKSWAGEN (18711 BEACH BLVD, HUNTINGTON BEACH, CA 92648, (888) 355-5733), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 900.
Corrective Action:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE STOPPED AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MCKENNA VOLKSWAGEN (18711 BEACH BLVD, HUNTINGTON BEACH, CA 92648, (888) 355-5733), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 900.
Additional Notes:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF. WHILE STOPPED AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MCKENNA VOLKSWAGEN (18711 BEACH BLVD, HUNTINGTON BEACH, CA 92648, (888) 355-5733), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 900.
Mfg Campaign: 11252435
Recall Date: Aug 30, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I WAS PULLING UP TO A RED LIGHT, CLUTCHED IN, SHIFTED TO NEUTRAL AND NOTICED MY STEERING HAD LOCKED. I RESTARTED THE CAR, IT STUMBLED, AND THEN DIED. RESTARTED AGAIN, IT STUMBLED AND THEN DIED. RESTARTED AGAIN, IT STUMBLED, AND THEN DIED. RESTARTED AGAIN, AND THEN THE LIGHT HAD TURNED SO I GAVE IT THROTTLE TO KEEP IT FROM STALLING AND THEN GOT GOING. ONCE MOVING I DID NOT HAVE ANY DRIVEABILITY ISSUES. IT HAD ABOUT A 1/4 TANK OF 93 OCTANE FUEL AND I HAD JUST DRIVEN A FEW MILES ON SOME CITY BACKROADS. DURING THE STALL THE GAUGE GEAR INDICATOR SHOWED 5>4 WHEN IN NEUTRAL MEANING THE CAR THOUGHT IT WAS IN 5TH GEAR.
Corrective Action:
I WAS PULLING UP TO A RED LIGHT, CLUTCHED IN, SHIFTED TO NEUTRAL AND NOTICED MY STEERING HAD LOCKED. I RESTARTED THE CAR, IT STUMBLED, AND THEN DIED. RESTARTED AGAIN, IT STUMBLED AND THEN DIED. RESTARTED AGAIN, IT STUMBLED, AND THEN DIED. RESTARTED AGAIN, AND THEN THE LIGHT HAD TURNED SO I GAVE IT THROTTLE TO KEEP IT FROM STALLING AND THEN GOT GOING. ONCE MOVING I DID NOT HAVE ANY DRIVEABILITY ISSUES. IT HAD ABOUT A 1/4 TANK OF 93 OCTANE FUEL AND I HAD JUST DRIVEN A FEW MILES ON SOME CITY BACKROADS. DURING THE STALL THE GAUGE GEAR INDICATOR SHOWED 5>4 WHEN IN NEUTRAL MEANING THE CAR THOUGHT IT WAS IN 5TH GEAR.
Additional Notes:
I WAS PULLING UP TO A RED LIGHT, CLUTCHED IN, SHIFTED TO NEUTRAL AND NOTICED MY STEERING HAD LOCKED. I RESTARTED THE CAR, IT STUMBLED, AND THEN DIED. RESTARTED AGAIN, IT STUMBLED AND THEN DIED. RESTARTED AGAIN, IT STUMBLED, AND THEN DIED. RESTARTED AGAIN, AND THEN THE LIGHT HAD TURNED SO I GAVE IT THROTTLE TO KEEP IT FROM STALLING AND THEN GOT GOING. ONCE MOVING I DID NOT HAVE ANY DRIVEABILITY ISSUES. IT HAD ABOUT A 1/4 TANK OF 93 OCTANE FUEL AND I HAD JUST DRIVEN A FEW MILES ON SOME CITY BACKROADS. DURING THE STALL THE GAUGE GEAR INDICATOR SHOWED 5>4 WHEN IN NEUTRAL MEANING THE CAR THOUGHT IT WAS IN 5TH GEAR.
Mfg Campaign: 11245869
Recall Date: Aug 22, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS PULLING UP TO A RED LIGHT, CLUTCHED IN, SHIFTED TO NEUTRAL AND NOTICED MY STEERING HAD LOCKED. I RESTARTED THE CAR, IT STUMBLED, AND THEN DIED. RESTARTED AGAIN, IT STUMBLED AND THEN DIED. RESTARTED AGAIN, IT STUMBLED, AND THEN DIED. RESTARTED AGAIN, AND THEN THE LIGHT HAD TURNED SO I GAVE IT THROTTLE TO KEEP IT FROM STALLING AND THEN GOT GOING. ONCE MOVING I DID NOT HAVE ANY DRIVEABILITY ISSUES. IT HAD ABOUT A 1/4 TANK OF 93 OCTANE FUEL AND I HAD JUST DRIVEN A FEW MILES ON SOME CITY BACKROADS. DURING THE STALL THE GAUGE GEAR INDICATOR SHOWED 5>4 WHEN IN NEUTRAL MEANING THE CAR THOUGHT IT WAS IN 5TH GEAR.
Corrective Action:
I WAS PULLING UP TO A RED LIGHT, CLUTCHED IN, SHIFTED TO NEUTRAL AND NOTICED MY STEERING HAD LOCKED. I RESTARTED THE CAR, IT STUMBLED, AND THEN DIED. RESTARTED AGAIN, IT STUMBLED AND THEN DIED. RESTARTED AGAIN, IT STUMBLED, AND THEN DIED. RESTARTED AGAIN, AND THEN THE LIGHT HAD TURNED SO I GAVE IT THROTTLE TO KEEP IT FROM STALLING AND THEN GOT GOING. ONCE MOVING I DID NOT HAVE ANY DRIVEABILITY ISSUES. IT HAD ABOUT A 1/4 TANK OF 93 OCTANE FUEL AND I HAD JUST DRIVEN A FEW MILES ON SOME CITY BACKROADS. DURING THE STALL THE GAUGE GEAR INDICATOR SHOWED 5>4 WHEN IN NEUTRAL MEANING THE CAR THOUGHT IT WAS IN 5TH GEAR.
Additional Notes:
I WAS PULLING UP TO A RED LIGHT, CLUTCHED IN, SHIFTED TO NEUTRAL AND NOTICED MY STEERING HAD LOCKED. I RESTARTED THE CAR, IT STUMBLED, AND THEN DIED. RESTARTED AGAIN, IT STUMBLED AND THEN DIED. RESTARTED AGAIN, IT STUMBLED, AND THEN DIED. RESTARTED AGAIN, AND THEN THE LIGHT HAD TURNED SO I GAVE IT THROTTLE TO KEEP IT FROM STALLING AND THEN GOT GOING. ONCE MOVING I DID NOT HAVE ANY DRIVEABILITY ISSUES. IT HAD ABOUT A 1/4 TANK OF 93 OCTANE FUEL AND I HAD JUST DRIVEN A FEW MILES ON SOME CITY BACKROADS. DURING THE STALL THE GAUGE GEAR INDICATOR SHOWED 5>4 WHEN IN NEUTRAL MEANING THE CAR THOUGHT IT WAS IN 5TH GEAR.
Mfg Campaign: 11245869
Recall Date: Aug 22, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
2019 VW GTI RABBIT EDITION 6SPD MANUAL. INTERMITTENTLY, WHEN APPROACHING A STOP LIGHT OR TRAFFIC STOPPING, THE CAR IN NEUTRAL, OR WITH THE CLUTCH FULLY DEPRESSED, THE ENGINE WILL STALL. THE CAR WILL RESTART. SOMETIMES AFTER THIS HAPPENS, THE CAR WILL HAVE A STRANGE EXHAUST SOUND THAT REMINDS ME OF A CAR THAT IS RUNNING ON NOT ALL OF THE CYLINDERS, OR HAS AN AFTERMARKET CAMSHAFT. IF THE CAR IS SHUT OFF FOR A SHORT PERIOD OF TIME AND THEN RESTARTED, THIS EXHAUST SOUND WILL DISAPPEAR. WHEN THE CAR STALLS, ALL POWER STEERING ASSIST CEASES. THIS STALLING ONLY SEEMS TO HAPPEN WHILE STOPPING AND IS RANDOM. SOME DAYS, IT WILL DO IT 4-5 TIMES IN A 11 MILE TRIP AND SOME DAYS, NOT AT ALL.
Corrective Action:
2019 VW GTI RABBIT EDITION 6SPD MANUAL. INTERMITTENTLY, WHEN APPROACHING A STOP LIGHT OR TRAFFIC STOPPING, THE CAR IN NEUTRAL, OR WITH THE CLUTCH FULLY DEPRESSED, THE ENGINE WILL STALL. THE CAR WILL RESTART. SOMETIMES AFTER THIS HAPPENS, THE CAR WILL HAVE A STRANGE EXHAUST SOUND THAT REMINDS ME OF A CAR THAT IS RUNNING ON NOT ALL OF THE CYLINDERS, OR HAS AN AFTERMARKET CAMSHAFT. IF THE CAR IS SHUT OFF FOR A SHORT PERIOD OF TIME AND THEN RESTARTED, THIS EXHAUST SOUND WILL DISAPPEAR. WHEN THE CAR STALLS, ALL POWER STEERING ASSIST CEASES. THIS STALLING ONLY SEEMS TO HAPPEN WHILE STOPPING AND IS RANDOM. SOME DAYS, IT WILL DO IT 4-5 TIMES IN A 11 MILE TRIP AND SOME DAYS, NOT AT ALL.
Additional Notes:
2019 VW GTI RABBIT EDITION 6SPD MANUAL. INTERMITTENTLY, WHEN APPROACHING A STOP LIGHT OR TRAFFIC STOPPING, THE CAR IN NEUTRAL, OR WITH THE CLUTCH FULLY DEPRESSED, THE ENGINE WILL STALL. THE CAR WILL RESTART. SOMETIMES AFTER THIS HAPPENS, THE CAR WILL HAVE A STRANGE EXHAUST SOUND THAT REMINDS ME OF A CAR THAT IS RUNNING ON NOT ALL OF THE CYLINDERS, OR HAS AN AFTERMARKET CAMSHAFT. IF THE CAR IS SHUT OFF FOR A SHORT PERIOD OF TIME AND THEN RESTARTED, THIS EXHAUST SOUND WILL DISAPPEAR. WHEN THE CAR STALLS, ALL POWER STEERING ASSIST CEASES. THIS STALLING ONLY SEEMS TO HAPPEN WHILE STOPPING AND IS RANDOM. SOME DAYS, IT WILL DO IT 4-5 TIMES IN A 11 MILE TRIP AND SOME DAYS, NOT AT ALL.
Mfg Campaign: 11245936
Recall Date: Aug 22, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF GTI. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HARPER VOLKSWAGEN LOCATED AT 9901 KINGSTON PIKE, KNOXVILLE, TN 37922, (865) 691-0393, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT ON THE FIFTH OCCASION OF HAVING THE VEHICLE TAKEN TO THE DEALER, THE CONTACT WAS INFORMED THAT THE VEHICLE HAD SHIFTED TO ECONOMY MODE WHICH CAUSED THE VEHICLE TO SHUT OFF. ON ONE OCCASION, THE VEHICLE WAS STRUCK IN THE REAR BY ANOTHER VEHICLE WHILE ATTEMPTING TO DRIVE OFF FROM A TRAFFIC LIGHT. THERE WAS NO INJURY SUSTAINED IN THE REAR END COLLISION. THE CONTACT STATED THAT THE SERVICE TECH CALLED THE MANUFACTURER TO INFORM THEM OF THE FAILURE WITH THE VEHICLE. THE MANUFACTURER'S RESPONSE WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,604.
Corrective Action:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF GTI. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HARPER VOLKSWAGEN LOCATED AT 9901 KINGSTON PIKE, KNOXVILLE, TN 37922, (865) 691-0393, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT ON THE FIFTH OCCASION OF HAVING THE VEHICLE TAKEN TO THE DEALER, THE CONTACT WAS INFORMED THAT THE VEHICLE HAD SHIFTED TO ECONOMY MODE WHICH CAUSED THE VEHICLE TO SHUT OFF. ON ONE OCCASION, THE VEHICLE WAS STRUCK IN THE REAR BY ANOTHER VEHICLE WHILE ATTEMPTING TO DRIVE OFF FROM A TRAFFIC LIGHT. THERE WAS NO INJURY SUSTAINED IN THE REAR END COLLISION. THE CONTACT STATED THAT THE SERVICE TECH CALLED THE MANUFACTURER TO INFORM THEM OF THE FAILURE WITH THE VEHICLE. THE MANUFACTURER'S RESPONSE WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,604.
Additional Notes:
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GOLF GTI. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HARPER VOLKSWAGEN LOCATED AT 9901 KINGSTON PIKE, KNOXVILLE, TN 37922, (865) 691-0393, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT ON THE FIFTH OCCASION OF HAVING THE VEHICLE TAKEN TO THE DEALER, THE CONTACT WAS INFORMED THAT THE VEHICLE HAD SHIFTED TO ECONOMY MODE WHICH CAUSED THE VEHICLE TO SHUT OFF. ON ONE OCCASION, THE VEHICLE WAS STRUCK IN THE REAR BY ANOTHER VEHICLE WHILE ATTEMPTING TO DRIVE OFF FROM A TRAFFIC LIGHT. THERE WAS NO INJURY SUSTAINED IN THE REAR END COLLISION. THE CONTACT STATED THAT THE SERVICE TECH CALLED THE MANUFACTURER TO INFORM THEM OF THE FAILURE WITH THE VEHICLE. THE MANUFACTURER'S RESPONSE WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,604.
Mfg Campaign: 11243518
Recall Date: Aug 13, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
COMING UP TO A STOP WITH THE VEHICLE IN NEUTRAL, WHETHER HAVING THE CAR IN NEUTRAL OR USING THE CLUTCH PEDAL, THE VEHICLE WILL STALL. THIS OCCURS IN ANY SCENARIO SUCH AS EXITING A HIGHWAY AND COMING TO A STOP, OR PULLING INTO A PARKING SPACE, OR INCHING FORWARD IN TRAFFIC. IT ALWAYS OCCURS IN THE FINAL MOMENTS OF COMING TO A STOP. JULY 23 2019 IS THE FIRST DATE OF OCCURRENCE. SINCE THEN IT HAS OCCURRED RANDOMLY HAPPENING ONCE IN A DAY OR 9 TIMES IN ONE DAY.
Corrective Action:
COMING UP TO A STOP WITH THE VEHICLE IN NEUTRAL, WHETHER HAVING THE CAR IN NEUTRAL OR USING THE CLUTCH PEDAL, THE VEHICLE WILL STALL. THIS OCCURS IN ANY SCENARIO SUCH AS EXITING A HIGHWAY AND COMING TO A STOP, OR PULLING INTO A PARKING SPACE, OR INCHING FORWARD IN TRAFFIC. IT ALWAYS OCCURS IN THE FINAL MOMENTS OF COMING TO A STOP. JULY 23 2019 IS THE FIRST DATE OF OCCURRENCE. SINCE THEN IT HAS OCCURRED RANDOMLY HAPPENING ONCE IN A DAY OR 9 TIMES IN ONE DAY.
Additional Notes:
COMING UP TO A STOP WITH THE VEHICLE IN NEUTRAL, WHETHER HAVING THE CAR IN NEUTRAL OR USING THE CLUTCH PEDAL, THE VEHICLE WILL STALL. THIS OCCURS IN ANY SCENARIO SUCH AS EXITING A HIGHWAY AND COMING TO A STOP, OR PULLING INTO A PARKING SPACE, OR INCHING FORWARD IN TRAFFIC. IT ALWAYS OCCURS IN THE FINAL MOMENTS OF COMING TO A STOP. JULY 23 2019 IS THE FIRST DATE OF OCCURRENCE. SINCE THEN IT HAS OCCURRED RANDOMLY HAPPENING ONCE IN A DAY OR 9 TIMES IN ONE DAY.
Mfg Campaign: 11235282
Recall Date: Jul 27, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR IS STALLING AND TRANSMISSION IS NOT SHIFTING PROPERLY. HAVE HAD IN THE DEALERSHIP MULTIPLE TIMES, TOTALING OVER 5 DAYS IN SHOP. 4 DAYS FIRST TIME, AT THE DEALERSHIP TWICE TODAY (JULY 15, 2019) STALL OCCURS AFTER SITTING IN TRAFFIC OR STOP-GO DRIVING. WHEN COMING TO A STOP, WILL SHUTTER AND COME TO A STALL.
Corrective Action:
CAR IS STALLING AND TRANSMISSION IS NOT SHIFTING PROPERLY. HAVE HAD IN THE DEALERSHIP MULTIPLE TIMES, TOTALING OVER 5 DAYS IN SHOP. 4 DAYS FIRST TIME, AT THE DEALERSHIP TWICE TODAY (JULY 15, 2019) STALL OCCURS AFTER SITTING IN TRAFFIC OR STOP-GO DRIVING. WHEN COMING TO A STOP, WILL SHUTTER AND COME TO A STALL.
Additional Notes:
CAR IS STALLING AND TRANSMISSION IS NOT SHIFTING PROPERLY. HAVE HAD IN THE DEALERSHIP MULTIPLE TIMES, TOTALING OVER 5 DAYS IN SHOP. 4 DAYS FIRST TIME, AT THE DEALERSHIP TWICE TODAY (JULY 15, 2019) STALL OCCURS AFTER SITTING IN TRAFFIC OR STOP-GO DRIVING. WHEN COMING TO A STOP, WILL SHUTTER AND COME TO A STALL.
Mfg Campaign: 11232051
Recall Date: Jul 15, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
AS I AM BRAKING TO A STOP WITH THE CLUTCH FULLY DEPRESSED (AT A RED STOP LIGHT OR TO MAKE A LEFT TURN), THE CAR QUIETLY AND COMPLETELY STALLS OUT AND SHUTS DOWN. THE DASH LIGHTS REMAIN ON. I CAN RESTART THE CAR. THIS SEEMS TO OCCUR RANDOMLY BUT OCCURRED 3 TIMES YESTERDAY AFTERNOON. NO ENGINE CHECK LIGHT.
Corrective Action:
AS I AM BRAKING TO A STOP WITH THE CLUTCH FULLY DEPRESSED (AT A RED STOP LIGHT OR TO MAKE A LEFT TURN), THE CAR QUIETLY AND COMPLETELY STALLS OUT AND SHUTS DOWN. THE DASH LIGHTS REMAIN ON. I CAN RESTART THE CAR. THIS SEEMS TO OCCUR RANDOMLY BUT OCCURRED 3 TIMES YESTERDAY AFTERNOON. NO ENGINE CHECK LIGHT.
Additional Notes:
AS I AM BRAKING TO A STOP WITH THE CLUTCH FULLY DEPRESSED (AT A RED STOP LIGHT OR TO MAKE A LEFT TURN), THE CAR QUIETLY AND COMPLETELY STALLS OUT AND SHUTS DOWN. THE DASH LIGHTS REMAIN ON. I CAN RESTART THE CAR. THIS SEEMS TO OCCUR RANDOMLY BUT OCCURRED 3 TIMES YESTERDAY AFTERNOON. NO ENGINE CHECK LIGHT.
Mfg Campaign: 11229984
Recall Date: Jul 8, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
AS I AM BRAKING TO A STOP WITH THE CLUTCH FULLY DEPRESSED (AT A RED STOP LIGHT OR TO MAKE A LEFT TURN), THE CAR QUIETLY AND COMPLETELY STALLS OUT AND SHUTS DOWN. THE DASH LIGHTS REMAIN ON. I CAN RESTART THE CAR. THIS SEEMS TO OCCUR RANDOMLY BUT OCCURRED 3 TIMES YESTERDAY AFTERNOON. NO ENGINE CHECK LIGHT.
Corrective Action:
AS I AM BRAKING TO A STOP WITH THE CLUTCH FULLY DEPRESSED (AT A RED STOP LIGHT OR TO MAKE A LEFT TURN), THE CAR QUIETLY AND COMPLETELY STALLS OUT AND SHUTS DOWN. THE DASH LIGHTS REMAIN ON. I CAN RESTART THE CAR. THIS SEEMS TO OCCUR RANDOMLY BUT OCCURRED 3 TIMES YESTERDAY AFTERNOON. NO ENGINE CHECK LIGHT.
Additional Notes:
AS I AM BRAKING TO A STOP WITH THE CLUTCH FULLY DEPRESSED (AT A RED STOP LIGHT OR TO MAKE A LEFT TURN), THE CAR QUIETLY AND COMPLETELY STALLS OUT AND SHUTS DOWN. THE DASH LIGHTS REMAIN ON. I CAN RESTART THE CAR. THIS SEEMS TO OCCUR RANDOMLY BUT OCCURRED 3 TIMES YESTERDAY AFTERNOON. NO ENGINE CHECK LIGHT.
Mfg Campaign: 11229984
Recall Date: Jul 8, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE CAR STALLS FREQUENTLY WHEN IDLE AND STOPPED AT LIGHT OR OTHER AND NEEDS TO BE RESTARTED FROM THE PUSH START BUTTON AND ONLY HAS LESS THAN 1000 MILES IF STARTED SOON AFTER BUYING IT AND CALLED DEALER BUT COULD NOT FIND THE GOOD TIME FOR APPT
Corrective Action:
THE CAR STALLS FREQUENTLY WHEN IDLE AND STOPPED AT LIGHT OR OTHER AND NEEDS TO BE RESTARTED FROM THE PUSH START BUTTON AND ONLY HAS LESS THAN 1000 MILES IF STARTED SOON AFTER BUYING IT AND CALLED DEALER BUT COULD NOT FIND THE GOOD TIME FOR APPT
Additional Notes:
THE CAR STALLS FREQUENTLY WHEN IDLE AND STOPPED AT LIGHT OR OTHER AND NEEDS TO BE RESTARTED FROM THE PUSH START BUTTON AND ONLY HAS LESS THAN 1000 MILES IF STARTED SOON AFTER BUYING IT AND CALLED DEALER BUT COULD NOT FIND THE GOOD TIME FOR APPT
Mfg Campaign: 11229842
Recall Date: Jul 6, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR STALLS FREQUENTLY WHEN IDLE AND STOPPED AT LIGHT OR OTHER AND NEEDS TO BE RESTARTED FROM THE PUSH START BUTTON AND ONLY HAS LESS THAN 1000 MILES IF STARTED SOON AFTER BUYING IT AND CALLED DEALER BUT COULD NOT FIND THE GOOD TIME FOR APPT
Corrective Action:
THE CAR STALLS FREQUENTLY WHEN IDLE AND STOPPED AT LIGHT OR OTHER AND NEEDS TO BE RESTARTED FROM THE PUSH START BUTTON AND ONLY HAS LESS THAN 1000 MILES IF STARTED SOON AFTER BUYING IT AND CALLED DEALER BUT COULD NOT FIND THE GOOD TIME FOR APPT
Additional Notes:
THE CAR STALLS FREQUENTLY WHEN IDLE AND STOPPED AT LIGHT OR OTHER AND NEEDS TO BE RESTARTED FROM THE PUSH START BUTTON AND ONLY HAS LESS THAN 1000 MILES IF STARTED SOON AFTER BUYING IT AND CALLED DEALER BUT COULD NOT FIND THE GOOD TIME FOR APPT
Mfg Campaign: 11229842
Recall Date: Jul 6, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SUNROOF SPONTANEOUSLY SHATTERED WITH NO IMPACT WHILE DRIVING ON A HIGHWAY
Corrective Action:
SUNROOF SPONTANEOUSLY SHATTERED WITH NO IMPACT WHILE DRIVING ON A HIGHWAY
Additional Notes:
SUNROOF SPONTANEOUSLY SHATTERED WITH NO IMPACT WHILE DRIVING ON A HIGHWAY
Mfg Campaign: 11228619
Recall Date: Jul 1, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ENGINE STALLS. INTERMITTENT. PROBLEM RELATES TO 2019 GTI (S MODEL) WITH 6-SPEED MANUAL TRANSMISSION. WHEN FULLY WARM OR HOT, THE ENGINE RANDOMLY STALLS WITH TRANSMISSION IN NEUTRAL AND WHEN BRAKING TO A STOP, USUALLY WITH THE CLUTCH DEPRESSED AND USUALLY AT SPEEDS FROM 10-0 MPH. THE ENGINE STALLS ARE GENTLE WITH NO STUTTERING OR SHAKING. EXAMPLE: COMING TO A STOP AT A STOP SIGN OR IN HEAVY TRAFFIC, THE ENGINE QUIETLY DIES WITHOUT WARNING. ENGINE RESTARTS AND RUNS NORMALLY THEREAFTER UNTIL THE NEXT UNEXPECTED STALLING EVENT. VEHICLE PURCHASED NEW IN MAY OF 2019. FIRST STALL AT 250-300 MILES. MOST RECENT STALL ON 6/30/19 AT 1150 MILES. NO "CHECK ENGINE" WARNING APPEARS ON DASHBOARD. NO ERROR CODES SHOW UP VIA OBD-2 DIAGNOSTIC SCAN. 92 OCTANE CHEVRON GAS USED EXCLUSIVELY. OWNER HAS DECADES OF EXPERIENCE DRIVING MANUAL TRANSMISSIONS WITH NO ISSUES UNTIL NOW - DOUBTFUL THIS IS OPERATOR ERROR. VW DEALER IS FRIENDLY, BUT BAFFLED.
Corrective Action:
ENGINE STALLS. INTERMITTENT. PROBLEM RELATES TO 2019 GTI (S MODEL) WITH 6-SPEED MANUAL TRANSMISSION. WHEN FULLY WARM OR HOT, THE ENGINE RANDOMLY STALLS WITH TRANSMISSION IN NEUTRAL AND WHEN BRAKING TO A STOP, USUALLY WITH THE CLUTCH DEPRESSED AND USUALLY AT SPEEDS FROM 10-0 MPH. THE ENGINE STALLS ARE GENTLE WITH NO STUTTERING OR SHAKING. EXAMPLE: COMING TO A STOP AT A STOP SIGN OR IN HEAVY TRAFFIC, THE ENGINE QUIETLY DIES WITHOUT WARNING. ENGINE RESTARTS AND RUNS NORMALLY THEREAFTER UNTIL THE NEXT UNEXPECTED STALLING EVENT. VEHICLE PURCHASED NEW IN MAY OF 2019. FIRST STALL AT 250-300 MILES. MOST RECENT STALL ON 6/30/19 AT 1150 MILES. NO "CHECK ENGINE" WARNING APPEARS ON DASHBOARD. NO ERROR CODES SHOW UP VIA OBD-2 DIAGNOSTIC SCAN. 92 OCTANE CHEVRON GAS USED EXCLUSIVELY. OWNER HAS DECADES OF EXPERIENCE DRIVING MANUAL TRANSMISSIONS WITH NO ISSUES UNTIL NOW - DOUBTFUL THIS IS OPERATOR ERROR. VW DEALER IS FRIENDLY, BUT BAFFLED.
Additional Notes:
ENGINE STALLS. INTERMITTENT. PROBLEM RELATES TO 2019 GTI (S MODEL) WITH 6-SPEED MANUAL TRANSMISSION. WHEN FULLY WARM OR HOT, THE ENGINE RANDOMLY STALLS WITH TRANSMISSION IN NEUTRAL AND WHEN BRAKING TO A STOP, USUALLY WITH THE CLUTCH DEPRESSED AND USUALLY AT SPEEDS FROM 10-0 MPH. THE ENGINE STALLS ARE GENTLE WITH NO STUTTERING OR SHAKING. EXAMPLE: COMING TO A STOP AT A STOP SIGN OR IN HEAVY TRAFFIC, THE ENGINE QUIETLY DIES WITHOUT WARNING. ENGINE RESTARTS AND RUNS NORMALLY THEREAFTER UNTIL THE NEXT UNEXPECTED STALLING EVENT. VEHICLE PURCHASED NEW IN MAY OF 2019. FIRST STALL AT 250-300 MILES. MOST RECENT STALL ON 6/30/19 AT 1150 MILES. NO "CHECK ENGINE" WARNING APPEARS ON DASHBOARD. NO ERROR CODES SHOW UP VIA OBD-2 DIAGNOSTIC SCAN. 92 OCTANE CHEVRON GAS USED EXCLUSIVELY. OWNER HAS DECADES OF EXPERIENCE DRIVING MANUAL TRANSMISSIONS WITH NO ISSUES UNTIL NOW - DOUBTFUL THIS IS OPERATOR ERROR. VW DEALER IS FRIENDLY, BUT BAFFLED.
Mfg Campaign: 11228804
Recall Date: Jul 1, 2019
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