Complaints & Recalls
Consumer Complaints
132 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
When driving at highway speeds, coolant sensor light stated there was a problem. Pulled off of freeway and noticed that coolant was spewing everywhere. Opened hood and radiator had come loose and damage to coolant lines when coming in contact with belts.
Corrective Action:
When driving at highway speeds, coolant sensor light stated there was a problem. Pulled off of freeway and noticed that coolant was spewing everywhere. Opened hood and radiator had come loose and damage to coolant lines when coming in contact with belts.
Additional Notes:
When driving at highway speeds, coolant sensor light stated there was a problem. Pulled off of freeway and noticed that coolant was spewing everywhere. Opened hood and radiator had come loose and damage to coolant lines when coming in contact with belts.
Mfg Campaign: 11482335
Recall Date: Sep 1, 2022
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The Radiator was loose when I inspected it. Seems the radiator clips were not in place causing the radiator to become loose. Which would cause it to fall against the accessory pulley while running causing a hole in the radiator thus creating a over heating problem. Luckely I caught the issue before it became competently dislodged. So far it seems VOA doesnt have a recall or a permanent fix for the issue so the DIY community has come up with a temporary fix which is not ideal. My car was manufactured in may 2022. If the radiator would come loose driving it could cause an accident on the highway putting other motorist lives in jeopardy.
Corrective Action:
The Radiator was loose when I inspected it. Seems the radiator clips were not in place causing the radiator to become loose. Which would cause it to fall against the accessory pulley while running causing a hole in the radiator thus creating a over heating problem. Luckely I caught the issue before it became competently dislodged. So far it seems VOA doesnt have a recall or a permanent fix for the issue so the DIY community has come up with a temporary fix which is not ideal. My car was manufactured in may 2022. If the radiator would come loose driving it could cause an accident on the highway putting other motorist lives in jeopardy.
Additional Notes:
The Radiator was loose when I inspected it. Seems the radiator clips were not in place causing the radiator to become loose. Which would cause it to fall against the accessory pulley while running causing a hole in the radiator thus creating a over heating problem. Luckely I caught the issue before it became competently dislodged. So far it seems VOA doesnt have a recall or a permanent fix for the issue so the DIY community has come up with a temporary fix which is not ideal. My car was manufactured in may 2022. If the radiator would come loose driving it could cause an accident on the highway putting other motorist lives in jeopardy.
Mfg Campaign: 11482073
Recall Date: Aug 30, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
July I broke down with a "low coolant" light, I pulled tot the side of the road, opened the hood and had a low coolant level. After further inspection of why - my radiator had come loose, pushing parts of it into the serpintine belt causing coolant to splew all over the engine bay. After a month of being at VW, they "Fixed" it. I picked up my car after they had called me yelling about the rental car they had given me, to bring it back at x date and time. So I had to break my Vacation in Oregon short which was about a 959 mile drive for me and get my car. Which, a week later broke down again from the same issue and left me stranded for 24 hours. I have pictures/videos of this.
Corrective Action:
July I broke down with a "low coolant" light, I pulled tot the side of the road, opened the hood and had a low coolant level. After further inspection of why - my radiator had come loose, pushing parts of it into the serpintine belt causing coolant to splew all over the engine bay. After a month of being at VW, they "Fixed" it. I picked up my car after they had called me yelling about the rental car they had given me, to bring it back at x date and time. So I had to break my Vacation in Oregon short which was about a 959 mile drive for me and get my car. Which, a week later broke down again from the same issue and left me stranded for 24 hours. I have pictures/videos of this.
Additional Notes:
July I broke down with a "low coolant" light, I pulled tot the side of the road, opened the hood and had a low coolant level. After further inspection of why - my radiator had come loose, pushing parts of it into the serpintine belt causing coolant to splew all over the engine bay. After a month of being at VW, they "Fixed" it. I picked up my car after they had called me yelling about the rental car they had given me, to bring it back at x date and time. So I had to break my Vacation in Oregon short which was about a 959 mile drive for me and get my car. Which, a week later broke down again from the same issue and left me stranded for 24 hours. I have pictures/videos of this.
Mfg Campaign: 11481597
Recall Date: Aug 28, 2022
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Potential Consequences:
The shift knob on my 2022 VW Golf GTI cracked and broke off while driving at 500 miles. Was very scary as I couldn’t shift while driving at about 40 mph.
Corrective Action:
The shift knob on my 2022 VW Golf GTI cracked and broke off while driving at 500 miles. Was very scary as I couldn’t shift while driving at about 40 mph.
Additional Notes:
The shift knob on my 2022 VW Golf GTI cracked and broke off while driving at 500 miles. Was very scary as I couldn’t shift while driving at about 40 mph.
Mfg Campaign: 11480304
Recall Date: Aug 20, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving warning lights started flashing stating car was over heating. Had the car towed to VW dealership and was informed that the coolant hose was leaking and needs to be replaced. This problem has been reported by many other GTI owners. Was old it will take between 1 to 4 months to secure the part.
Corrective Action:
While driving warning lights started flashing stating car was over heating. Had the car towed to VW dealership and was informed that the coolant hose was leaking and needs to be replaced. This problem has been reported by many other GTI owners. Was old it will take between 1 to 4 months to secure the part.
Additional Notes:
While driving warning lights started flashing stating car was over heating. Had the car towed to VW dealership and was informed that the coolant hose was leaking and needs to be replaced. This problem has been reported by many other GTI owners. Was old it will take between 1 to 4 months to secure the part.
Mfg Campaign: 11480176
Recall Date: Aug 19, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
Passagner side radiator housing clip is loose and can disloge the radiator allowing the coolant sensor to make contact with the serpentine belt gear and break the coolant hose connector that can casue a catasrophic coolant system failure. Multiple ownsers are also complaining of the same issue. https://www.vwvortex.com/threads/coolant-system-failure.9496016/ video showing the issue: https://www.youtube.com/watch?v=OWZuAx7tA8w Local dealer states: no repair available at this time when I brought it to the dealer to address before it became an issue. I already had to reclip it twice.
Corrective Action:
Passagner side radiator housing clip is loose and can disloge the radiator allowing the coolant sensor to make contact with the serpentine belt gear and break the coolant hose connector that can casue a catasrophic coolant system failure. Multiple ownsers are also complaining of the same issue. https://www.vwvortex.com/threads/coolant-system-failure.9496016/ video showing the issue: https://www.youtube.com/watch?v=OWZuAx7tA8w Local dealer states: no repair available at this time when I brought it to the dealer to address before it became an issue. I already had to reclip it twice.
Additional Notes:
Passagner side radiator housing clip is loose and can disloge the radiator allowing the coolant sensor to make contact with the serpentine belt gear and break the coolant hose connector that can casue a catasrophic coolant system failure. Multiple ownsers are also complaining of the same issue. https://www.vwvortex.com/threads/coolant-system-failure.9496016/ video showing the issue: https://www.youtube.com/watch?v=OWZuAx7tA8w Local dealer states: no repair available at this time when I brought it to the dealer to address before it became an issue. I already had to reclip it twice.
Mfg Campaign: 11478520
Recall Date: Aug 10, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
driving along normally with 1600 miles on the car and a low coolant message and tons of other warning lights came on. Radiator came loose from its mount, causing a cooling hose to contact engine pulley and fail. Towed car to dealership and 6 weeks later they finally fixed it.
Corrective Action:
driving along normally with 1600 miles on the car and a low coolant message and tons of other warning lights came on. Radiator came loose from its mount, causing a cooling hose to contact engine pulley and fail. Towed car to dealership and 6 weeks later they finally fixed it.
Additional Notes:
driving along normally with 1600 miles on the car and a low coolant message and tons of other warning lights came on. Radiator came loose from its mount, causing a cooling hose to contact engine pulley and fail. Towed car to dealership and 6 weeks later they finally fixed it.
Mfg Campaign: 11478621
Recall Date: Aug 10, 2022
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Gear shift knob came off post during shift from 1st gear to 2nd gear. Component may not be available for inspection, vehicle still at a dealer for repair. Safety was compromised by the distraction caused from shifter suddenly coming loose with no warning and from losing the ability to select a drive gear without re-seating the knob back on the post. As post is covered by shift boot, this must be done blindly by feel. Vehicle is at a dealer service center where it has been determined the vehicle requires a new "gearshift assembly" per phone call and is pending repair at time of writing. A similar failure with more detail and photos is available at the link below https://www.vwvortex.com/threads/shifter-knob-cracked-off-of-shaft-mid-traffic.9512198/#post-115640046
Corrective Action:
Gear shift knob came off post during shift from 1st gear to 2nd gear. Component may not be available for inspection, vehicle still at a dealer for repair. Safety was compromised by the distraction caused from shifter suddenly coming loose with no warning and from losing the ability to select a drive gear without re-seating the knob back on the post. As post is covered by shift boot, this must be done blindly by feel. Vehicle is at a dealer service center where it has been determined the vehicle requires a new "gearshift assembly" per phone call and is pending repair at time of writing. A similar failure with more detail and photos is available at the link below https://www.vwvortex.com/threads/shifter-knob-cracked-off-of-shaft-mid-traffic.9512198/#post-115640046
Additional Notes:
Gear shift knob came off post during shift from 1st gear to 2nd gear. Component may not be available for inspection, vehicle still at a dealer for repair. Safety was compromised by the distraction caused from shifter suddenly coming loose with no warning and from losing the ability to select a drive gear without re-seating the knob back on the post. As post is covered by shift boot, this must be done blindly by feel. Vehicle is at a dealer service center where it has been determined the vehicle requires a new "gearshift assembly" per phone call and is pending repair at time of writing. A similar failure with more detail and photos is available at the link below https://www.vwvortex.com/threads/shifter-knob-cracked-off-of-shaft-mid-traffic.9512198/#post-115640046
Mfg Campaign: 11478629
Recall Date: Aug 10, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
Radiator became loose causing radiator to have play, which in turn caused it to push the radiator hose into the drive belt causing the vehicle to spill coolant everywhere and overheat
Corrective Action:
Radiator became loose causing radiator to have play, which in turn caused it to push the radiator hose into the drive belt causing the vehicle to spill coolant everywhere and overheat
Additional Notes:
Radiator became loose causing radiator to have play, which in turn caused it to push the radiator hose into the drive belt causing the vehicle to spill coolant everywhere and overheat
Mfg Campaign: 11478703
Recall Date: Aug 10, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
Radiator LOOSE causing excessive rubbing on coolant hose causing leak and leaving vehicle stranded. This is happening to HUNDREDS of VW MK8 GTI's. This is a massive quality control issue and VW needs to address this very prevalent issue. This is causing owners to zip tie their radiators to prevent movement. My vehicle is brand new, just purchased new at dealership 2 weeks ago, mine is loose as well. Had I not been on enthusiast forums, I would have never know about it. Terrible quality control by VW!! This is a serious issue. https://www.facebook.com/DeutscheAutoParts/videos/1232366914233838
Corrective Action:
Radiator LOOSE causing excessive rubbing on coolant hose causing leak and leaving vehicle stranded. This is happening to HUNDREDS of VW MK8 GTI's. This is a massive quality control issue and VW needs to address this very prevalent issue. This is causing owners to zip tie their radiators to prevent movement. My vehicle is brand new, just purchased new at dealership 2 weeks ago, mine is loose as well. Had I not been on enthusiast forums, I would have never know about it. Terrible quality control by VW!! This is a serious issue. https://www.facebook.com/DeutscheAutoParts/videos/1232366914233838
Additional Notes:
Radiator LOOSE causing excessive rubbing on coolant hose causing leak and leaving vehicle stranded. This is happening to HUNDREDS of VW MK8 GTI's. This is a massive quality control issue and VW needs to address this very prevalent issue. This is causing owners to zip tie their radiators to prevent movement. My vehicle is brand new, just purchased new at dealership 2 weeks ago, mine is loose as well. Had I not been on enthusiast forums, I would have never know about it. Terrible quality control by VW!! This is a serious issue. https://www.facebook.com/DeutscheAutoParts/videos/1232366914233838
Mfg Campaign: 11478379
Recall Date: Aug 9, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Potential Consequences:
Radiator came loose and cause a catastrophic coolant loss while driving leaving me stranded, a lot of people are having this problem
Corrective Action:
Radiator came loose and cause a catastrophic coolant loss while driving leaving me stranded, a lot of people are having this problem
Additional Notes:
Radiator came loose and cause a catastrophic coolant loss while driving leaving me stranded, a lot of people are having this problem
Mfg Campaign: 11478096
Recall Date: Aug 8, 2022
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The gear shift knob for the manual transmission became loose during driving. This made it difficult to shift gears while driving, which makes it difficult to drive the vehicle safely. I was able to pop it back into place when I was stopped, but it has happened 2 times already in 2 weeks so I am concerned that it will eventually become permanently loose.
Corrective Action:
The gear shift knob for the manual transmission became loose during driving. This made it difficult to shift gears while driving, which makes it difficult to drive the vehicle safely. I was able to pop it back into place when I was stopped, but it has happened 2 times already in 2 weeks so I am concerned that it will eventually become permanently loose.
Additional Notes:
The gear shift knob for the manual transmission became loose during driving. This made it difficult to shift gears while driving, which makes it difficult to drive the vehicle safely. I was able to pop it back into place when I was stopped, but it has happened 2 times already in 2 weeks so I am concerned that it will eventually become permanently loose.
Mfg Campaign: 11478291
Recall Date: Aug 8, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Potential Consequences:
The radiator is loose, causing one of the hose to rub against the engine. It drilled a hole into the hose and leaked all the coolant in the car. The coolant light came on, and the car had to be towed away or it would have been overheated. Coolant splashed all over the engine bay. The car had 95 mileage.
Corrective Action:
The radiator is loose, causing one of the hose to rub against the engine. It drilled a hole into the hose and leaked all the coolant in the car. The coolant light came on, and the car had to be towed away or it would have been overheated. Coolant splashed all over the engine bay. The car had 95 mileage.
Additional Notes:
The radiator is loose, causing one of the hose to rub against the engine. It drilled a hole into the hose and leaked all the coolant in the car. The coolant light came on, and the car had to be towed away or it would have been overheated. Coolant splashed all over the engine bay. The car had 95 mileage.
Mfg Campaign: 11477068
Recall Date: Aug 2, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Radiator is not clipped in properly at the factory and causes the lower radiator hose to come intro contact with belts and pulleys. This in turn causes all antifreeze to leak out into the roadway and causes engine to overheat. Both can be dangerous and cause vehicle to catch FIRE. The plastic connector on the lower radiator hose rubbed on the pully and melted. Vehicle is still at the dealership waiting on parts. A search online shows this problem started in Feb 2022. I just bought my vehicle and it has less than 1000 miles on it.
Corrective Action:
Radiator is not clipped in properly at the factory and causes the lower radiator hose to come intro contact with belts and pulleys. This in turn causes all antifreeze to leak out into the roadway and causes engine to overheat. Both can be dangerous and cause vehicle to catch FIRE. The plastic connector on the lower radiator hose rubbed on the pully and melted. Vehicle is still at the dealership waiting on parts. A search online shows this problem started in Feb 2022. I just bought my vehicle and it has less than 1000 miles on it.
Additional Notes:
Radiator is not clipped in properly at the factory and causes the lower radiator hose to come intro contact with belts and pulleys. This in turn causes all antifreeze to leak out into the roadway and causes engine to overheat. Both can be dangerous and cause vehicle to catch FIRE. The plastic connector on the lower radiator hose rubbed on the pully and melted. Vehicle is still at the dealership waiting on parts. A search online shows this problem started in Feb 2022. I just bought my vehicle and it has less than 1000 miles on it.
Mfg Campaign: 11474648
Recall Date: Jul 19, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Potential Consequences:
Clips that hold radiator failed, allowing a coolant hose to come into contact with a pulley, resulting in the immediate and complete loss of coolant. This is not an isolated issue - many owners in online forums have experienced the same issue, generally at 300-3000 miles.
Corrective Action:
Clips that hold radiator failed, allowing a coolant hose to come into contact with a pulley, resulting in the immediate and complete loss of coolant. This is not an isolated issue - many owners in online forums have experienced the same issue, generally at 300-3000 miles.
Additional Notes:
Clips that hold radiator failed, allowing a coolant hose to come into contact with a pulley, resulting in the immediate and complete loss of coolant. This is not an isolated issue - many owners in online forums have experienced the same issue, generally at 300-3000 miles.
Mfg Campaign: 11472713
Recall Date: Jul 7, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Various software glitches that can lead to anything from cruise control being disabled for no reason to the buttons on the steering wheel becoming not responsive. Audio glitch can sometimes happen where no audio can be heard from the cars speakers, even parking assist sensor sounds. Backup camera flickering is another issue that can happen sometimes. Issues are all intermittent.
Corrective Action:
Various software glitches that can lead to anything from cruise control being disabled for no reason to the buttons on the steering wheel becoming not responsive. Audio glitch can sometimes happen where no audio can be heard from the cars speakers, even parking assist sensor sounds. Backup camera flickering is another issue that can happen sometimes. Issues are all intermittent.
Additional Notes:
Various software glitches that can lead to anything from cruise control being disabled for no reason to the buttons on the steering wheel becoming not responsive. Audio glitch can sometimes happen where no audio can be heard from the cars speakers, even parking assist sensor sounds. Backup camera flickering is another issue that can happen sometimes. Issues are all intermittent.
Mfg Campaign: 11471508
Recall Date: Jun 29, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Various software glitches that can lead to anything from cruise control being disabled for no reason to the buttons on the steering wheel becoming not responsive. Audio glitch can sometimes happen where no audio can be heard from the cars speakers, even parking assist sensor sounds. Backup camera flickering is another issue that can happen sometimes. Issues are all intermittent.
Corrective Action:
Various software glitches that can lead to anything from cruise control being disabled for no reason to the buttons on the steering wheel becoming not responsive. Audio glitch can sometimes happen where no audio can be heard from the cars speakers, even parking assist sensor sounds. Backup camera flickering is another issue that can happen sometimes. Issues are all intermittent.
Additional Notes:
Various software glitches that can lead to anything from cruise control being disabled for no reason to the buttons on the steering wheel becoming not responsive. Audio glitch can sometimes happen where no audio can be heard from the cars speakers, even parking assist sensor sounds. Backup camera flickering is another issue that can happen sometimes. Issues are all intermittent.
Mfg Campaign: 11471508
Recall Date: Jun 29, 2022
Volkswagen Group Of America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Various software glitches that can lead to anything from cruise control being disabled for no reason to the buttons on the steering wheel becoming not responsive. Audio glitch can sometimes happen where no audio can be heard from the cars speakers, even parking assist sensor sounds. Backup camera flickering is another issue that can happen sometimes. Issues are all intermittent.
Corrective Action:
Various software glitches that can lead to anything from cruise control being disabled for no reason to the buttons on the steering wheel becoming not responsive. Audio glitch can sometimes happen where no audio can be heard from the cars speakers, even parking assist sensor sounds. Backup camera flickering is another issue that can happen sometimes. Issues are all intermittent.
Additional Notes:
Various software glitches that can lead to anything from cruise control being disabled for no reason to the buttons on the steering wheel becoming not responsive. Audio glitch can sometimes happen where no audio can be heard from the cars speakers, even parking assist sensor sounds. Backup camera flickering is another issue that can happen sometimes. Issues are all intermittent.
Mfg Campaign: 11471508
Recall Date: Jun 29, 2022
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
I am reporting this same issue for two separate vehicles (same make, model and year): All of the sensors relating to parking, rear cross traffic, ACC, etc. fail intermittently. (They all fail as simultaneously and resolve simultaneously.) This has now occurred on two separate cars that I have owned (same make, year and model). The first was repurchased as a lemon, but the exact issue is now present on the second car (see separate report). The issue is dangerous since these are core safety features (e.g., rear cross traffic, emergency braking). The issue has been confirmed by a VW dealer on both vehicles. I also have photographs of the warning messages and lights on both vehicles. This problem is reported by many other owners of 2022 VW Golfs. For example: https://www.vwvortex.com/threads/mk8-computer-gremlins.9497807/ In addition to my vehicle, the dealer has another brand new 2022 Golf in the service department with the same issue. The warning messages are: "Rear Traffic Alert is currently not available." "Error: Park Distance Control" In addition, the parking sensors do not work.
Corrective Action:
I am reporting this same issue for two separate vehicles (same make, model and year): All of the sensors relating to parking, rear cross traffic, ACC, etc. fail intermittently. (They all fail as simultaneously and resolve simultaneously.) This has now occurred on two separate cars that I have owned (same make, year and model). The first was repurchased as a lemon, but the exact issue is now present on the second car (see separate report). The issue is dangerous since these are core safety features (e.g., rear cross traffic, emergency braking). The issue has been confirmed by a VW dealer on both vehicles. I also have photographs of the warning messages and lights on both vehicles. This problem is reported by many other owners of 2022 VW Golfs. For example: https://www.vwvortex.com/threads/mk8-computer-gremlins.9497807/ In addition to my vehicle, the dealer has another brand new 2022 Golf in the service department with the same issue. The warning messages are: "Rear Traffic Alert is currently not available." "Error: Park Distance Control" In addition, the parking sensors do not work.
Additional Notes:
I am reporting this same issue for two separate vehicles (same make, model and year): All of the sensors relating to parking, rear cross traffic, ACC, etc. fail intermittently. (They all fail as simultaneously and resolve simultaneously.) This has now occurred on two separate cars that I have owned (same make, year and model). The first was repurchased as a lemon, but the exact issue is now present on the second car (see separate report). The issue is dangerous since these are core safety features (e.g., rear cross traffic, emergency braking). The issue has been confirmed by a VW dealer on both vehicles. I also have photographs of the warning messages and lights on both vehicles. This problem is reported by many other owners of 2022 VW Golfs. For example: https://www.vwvortex.com/threads/mk8-computer-gremlins.9497807/ In addition to my vehicle, the dealer has another brand new 2022 Golf in the service department with the same issue. The warning messages are: "Rear Traffic Alert is currently not available." "Error: Park Distance Control" In addition, the parking sensors do not work.
Mfg Campaign: 11468347
Recall Date: Jun 8, 2022
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
I am reporting this same issue for two separate vehicles (same make, model and year): All of the sensors relating to parking, rear cross traffic, ACC, etc. fail intermittently. (They all fail as simultaneously and resolve simultaneously.) This has now occurred on two separate cars that I have owned (same make, year and model). The first was repurchased as a lemon, but the exact issue is now present on the second car (see separate report). The issue is dangerous since these are core safety features (e.g., rear cross traffic, emergency braking). The issue has been confirmed by a VW dealer on both vehicles. I also have photographs of the warning messages and lights on both vehicles. This problem is reported by many other owners of 2022 VW Golfs. For example: https://www.vwvortex.com/threads/mk8-computer-gremlins.9497807/ In addition to my vehicle, the dealer has another brand new 2022 Golf in the service department with the same issue. The warning messages are: "Rear Traffic Alert is currently not available." "Error: Park Distance Control" In addition, the parking sensors do not work.
Corrective Action:
I am reporting this same issue for two separate vehicles (same make, model and year): All of the sensors relating to parking, rear cross traffic, ACC, etc. fail intermittently. (They all fail as simultaneously and resolve simultaneously.) This has now occurred on two separate cars that I have owned (same make, year and model). The first was repurchased as a lemon, but the exact issue is now present on the second car (see separate report). The issue is dangerous since these are core safety features (e.g., rear cross traffic, emergency braking). The issue has been confirmed by a VW dealer on both vehicles. I also have photographs of the warning messages and lights on both vehicles. This problem is reported by many other owners of 2022 VW Golfs. For example: https://www.vwvortex.com/threads/mk8-computer-gremlins.9497807/ In addition to my vehicle, the dealer has another brand new 2022 Golf in the service department with the same issue. The warning messages are: "Rear Traffic Alert is currently not available." "Error: Park Distance Control" In addition, the parking sensors do not work.
Additional Notes:
I am reporting this same issue for two separate vehicles (same make, model and year): All of the sensors relating to parking, rear cross traffic, ACC, etc. fail intermittently. (They all fail as simultaneously and resolve simultaneously.) This has now occurred on two separate cars that I have owned (same make, year and model). The first was repurchased as a lemon, but the exact issue is now present on the second car (see separate report). The issue is dangerous since these are core safety features (e.g., rear cross traffic, emergency braking). The issue has been confirmed by a VW dealer on both vehicles. I also have photographs of the warning messages and lights on both vehicles. This problem is reported by many other owners of 2022 VW Golfs. For example: https://www.vwvortex.com/threads/mk8-computer-gremlins.9497807/ In addition to my vehicle, the dealer has another brand new 2022 Golf in the service department with the same issue. The warning messages are: "Rear Traffic Alert is currently not available." "Error: Park Distance Control" In addition, the parking sensors do not work.
Mfg Campaign: 11468347
Recall Date: Jun 8, 2022
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