Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24Gi
Recall Date: Oct 21, 2020
Tenneco Automotive
Safety Issue:
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 23, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37M2
Recall Date: Aug 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 Jetta vehicles manufactured October 31, 2015, to January 21, 2016, 2016 Passat vehicles, equipped with 1.8T engines manufactured November 13, 2015, to December 9, 2015, and 2016 Golf vehicles manufactured November 5, 2015, to November 11, 2015. In the affected vehicles, the fuel rail may detach from the cylinder head and result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15F7
Recall Date: Jun 6, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 23R1
Recall Date: Oct 26, 2015
Consumer Complaints
238 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I AM A VW FAN AND I AM HAVING SERIOUS ISSUES WITH REGARDS TO MY VW JETTA 2016 1.4. EVER SINCE MY 1ST SERVICE I ADVISED THE SERVICE DEPARTMENT THAT MY BREAKS ARE MAKING A NOISE AND EVERY TIME THEY SAY IT WAS FINE. THERE IS A KNOCKING SOUND COMING FROM THE FRONT LEFT SIDE WHEN IT IS SWITCHED ON AND STAYS ON AND GETS WORSE AS YOU DRIVE. WHEN I PURCHASE THE CAR THAT SOUND WAS NOT PRESENT. AGAIN I WAS TOLD THAT THERE WAS NOTHING WRONG WITH IT, IT IS THAT WAY WAS MEAN TO SOUND THAT WAY AND THAT WAS NORMAL. I THEN DID SOME RESEARCH AND SPOKE TO VARIOUS PEOPLE THAT HAVE KNOWLEDGE ON VW AS WELL AS A PREVIOUS SERVICE MANAGER WHO TOLD ME THAT IS AN ISSUE THAT THEY ARE TRYING TO NO FACE IT. I WAS NOT PLEASE TO THEIR RESPOND THE CAR HAS 2,780 MILES ON IT AND 6 MONTHS SINCE I DROVE IT OUT OF THE LOT I ASK THAT SOMEONE DO REALLY NEED TO ADDRESS THIS. THEN I WAS TOLD THAT THERE WILL BE A REPRESENTATIVE FROM VW CORPORATION THAT WILL BE COMING AND THAT HE WOULD BE THE ONE TO HAVE IT INSPECTED. THIS SAY IN OCTOBER 2016 TODAY IS APRIL 2 2017. I AM STILL WAITING FOR THAT TO HAPPEN TO HAVE THE CAR INSPECTED I AM SURE I WILL TOLD NOW IS CLOSE TO YEAR OH YOUR WARRANTY EXPIRED AND THAT I WILL SIT WITH THE RESPONSIBILITY OF FIXING IT MYSELF. I SEE THAT HAPPENING I WANT MY CAR FIXED PROPERLY AS I NEVER HAD ANY ISSUES WITH VW BEFORE BUT I AM HIGHLY DISAPPOINTED AND WORRY ABOUT MY SAFETY. I COMPLAIN AND COMPLAIN AND NOBODY GIVE A DAME OR NOBODY SEEMS TO CARE.
Corrective Action:
I AM A VW FAN AND I AM HAVING SERIOUS ISSUES WITH REGARDS TO MY VW JETTA 2016 1.4. EVER SINCE MY 1ST SERVICE I ADVISED THE SERVICE DEPARTMENT THAT MY BREAKS ARE MAKING A NOISE AND EVERY TIME THEY SAY IT WAS FINE. THERE IS A KNOCKING SOUND COMING FROM THE FRONT LEFT SIDE WHEN IT IS SWITCHED ON AND STAYS ON AND GETS WORSE AS YOU DRIVE. WHEN I PURCHASE THE CAR THAT SOUND WAS NOT PRESENT. AGAIN I WAS TOLD THAT THERE WAS NOTHING WRONG WITH IT, IT IS THAT WAY WAS MEAN TO SOUND THAT WAY AND THAT WAS NORMAL. I THEN DID SOME RESEARCH AND SPOKE TO VARIOUS PEOPLE THAT HAVE KNOWLEDGE ON VW AS WELL AS A PREVIOUS SERVICE MANAGER WHO TOLD ME THAT IS AN ISSUE THAT THEY ARE TRYING TO NO FACE IT. I WAS NOT PLEASE TO THEIR RESPOND THE CAR HAS 2,780 MILES ON IT AND 6 MONTHS SINCE I DROVE IT OUT OF THE LOT I ASK THAT SOMEONE DO REALLY NEED TO ADDRESS THIS. THEN I WAS TOLD THAT THERE WILL BE A REPRESENTATIVE FROM VW CORPORATION THAT WILL BE COMING AND THAT HE WOULD BE THE ONE TO HAVE IT INSPECTED. THIS SAY IN OCTOBER 2016 TODAY IS APRIL 2 2017. I AM STILL WAITING FOR THAT TO HAPPEN TO HAVE THE CAR INSPECTED I AM SURE I WILL TOLD NOW IS CLOSE TO YEAR OH YOUR WARRANTY EXPIRED AND THAT I WILL SIT WITH THE RESPONSIBILITY OF FIXING IT MYSELF. I SEE THAT HAPPENING I WANT MY CAR FIXED PROPERLY AS I NEVER HAD ANY ISSUES WITH VW BEFORE BUT I AM HIGHLY DISAPPOINTED AND WORRY ABOUT MY SAFETY. I COMPLAIN AND COMPLAIN AND NOBODY GIVE A DAME OR NOBODY SEEMS TO CARE.
Additional Notes:
I AM A VW FAN AND I AM HAVING SERIOUS ISSUES WITH REGARDS TO MY VW JETTA 2016 1.4. EVER SINCE MY 1ST SERVICE I ADVISED THE SERVICE DEPARTMENT THAT MY BREAKS ARE MAKING A NOISE AND EVERY TIME THEY SAY IT WAS FINE. THERE IS A KNOCKING SOUND COMING FROM THE FRONT LEFT SIDE WHEN IT IS SWITCHED ON AND STAYS ON AND GETS WORSE AS YOU DRIVE. WHEN I PURCHASE THE CAR THAT SOUND WAS NOT PRESENT. AGAIN I WAS TOLD THAT THERE WAS NOTHING WRONG WITH IT, IT IS THAT WAY WAS MEAN TO SOUND THAT WAY AND THAT WAS NORMAL. I THEN DID SOME RESEARCH AND SPOKE TO VARIOUS PEOPLE THAT HAVE KNOWLEDGE ON VW AS WELL AS A PREVIOUS SERVICE MANAGER WHO TOLD ME THAT IS AN ISSUE THAT THEY ARE TRYING TO NO FACE IT. I WAS NOT PLEASE TO THEIR RESPOND THE CAR HAS 2,780 MILES ON IT AND 6 MONTHS SINCE I DROVE IT OUT OF THE LOT I ASK THAT SOMEONE DO REALLY NEED TO ADDRESS THIS. THEN I WAS TOLD THAT THERE WILL BE A REPRESENTATIVE FROM VW CORPORATION THAT WILL BE COMING AND THAT HE WOULD BE THE ONE TO HAVE IT INSPECTED. THIS SAY IN OCTOBER 2016 TODAY IS APRIL 2 2017. I AM STILL WAITING FOR THAT TO HAPPEN TO HAVE THE CAR INSPECTED I AM SURE I WILL TOLD NOW IS CLOSE TO YEAR OH YOUR WARRANTY EXPIRED AND THAT I WILL SIT WITH THE RESPONSIBILITY OF FIXING IT MYSELF. I SEE THAT HAPPENING I WANT MY CAR FIXED PROPERLY AS I NEVER HAD ANY ISSUES WITH VW BEFORE BUT I AM HIGHLY DISAPPOINTED AND WORRY ABOUT MY SAFETY. I COMPLAIN AND COMPLAIN AND NOBODY GIVE A DAME OR NOBODY SEEMS TO CARE.
Mfg Campaign: 10972160
Recall Date: Apr 12, 2017
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I DROVE INTO A PARKING LOT 27MARCH 2017 AND PROCEEDED TO PARK MY JETTA IN A PARKING SPOT HOWEVER, AS I WAS DOING SO THE CAR ACCELERATED FORWARD AND LEAPED THE CURB. I STEPPED ON THE BRAKE BUT THE CAR WOULD NOT STOP UNTIL IT HIT 2 VEHICLES WITH MY FOOT PRESSING THE BRAKE PEDAL AND AS THE CAR IMPACTED THE OTHER CARS.
Corrective Action:
I DROVE INTO A PARKING LOT 27MARCH 2017 AND PROCEEDED TO PARK MY JETTA IN A PARKING SPOT HOWEVER, AS I WAS DOING SO THE CAR ACCELERATED FORWARD AND LEAPED THE CURB. I STEPPED ON THE BRAKE BUT THE CAR WOULD NOT STOP UNTIL IT HIT 2 VEHICLES WITH MY FOOT PRESSING THE BRAKE PEDAL AND AS THE CAR IMPACTED THE OTHER CARS.
Additional Notes:
I DROVE INTO A PARKING LOT 27MARCH 2017 AND PROCEEDED TO PARK MY JETTA IN A PARKING SPOT HOWEVER, AS I WAS DOING SO THE CAR ACCELERATED FORWARD AND LEAPED THE CURB. I STEPPED ON THE BRAKE BUT THE CAR WOULD NOT STOP UNTIL IT HIT 2 VEHICLES WITH MY FOOT PRESSING THE BRAKE PEDAL AND AS THE CAR IMPACTED THE OTHER CARS.
Mfg Campaign: 10970152
Recall Date: Apr 3, 2017
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I DROVE INTO A PARKING LOT 27MARCH 2017 AND PROCEEDED TO PARK MY JETTA IN A PARKING SPOT HOWEVER, AS I WAS DOING SO THE CAR ACCELERATED FORWARD AND LEAPED THE CURB. I STEPPED ON THE BRAKE BUT THE CAR WOULD NOT STOP UNTIL IT HIT 2 VEHICLES WITH MY FOOT PRESSING THE BRAKE PEDAL AND AS THE CAR IMPACTED THE OTHER CARS.
Corrective Action:
I DROVE INTO A PARKING LOT 27MARCH 2017 AND PROCEEDED TO PARK MY JETTA IN A PARKING SPOT HOWEVER, AS I WAS DOING SO THE CAR ACCELERATED FORWARD AND LEAPED THE CURB. I STEPPED ON THE BRAKE BUT THE CAR WOULD NOT STOP UNTIL IT HIT 2 VEHICLES WITH MY FOOT PRESSING THE BRAKE PEDAL AND AS THE CAR IMPACTED THE OTHER CARS.
Additional Notes:
I DROVE INTO A PARKING LOT 27MARCH 2017 AND PROCEEDED TO PARK MY JETTA IN A PARKING SPOT HOWEVER, AS I WAS DOING SO THE CAR ACCELERATED FORWARD AND LEAPED THE CURB. I STEPPED ON THE BRAKE BUT THE CAR WOULD NOT STOP UNTIL IT HIT 2 VEHICLES WITH MY FOOT PRESSING THE BRAKE PEDAL AND AS THE CAR IMPACTED THE OTHER CARS.
Mfg Campaign: 10970152
Recall Date: Apr 3, 2017
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 JETTA SE1.4 NEW FOR 18 YEAR OLD SON FOR COLLEGE. WITHIN A WEEK CAR WAS IN THE SHOP WITH ELECTRICAL ISSUES FOR LIGHTER AND USB SHORTING OUT PHONE + RADAR WHILE THE CAR WAS DRIVING. NO ISSUE FOUND WE DROVE 1000+MILES TO SCHOOL, CENTER CONSOLE WOULD BLINK ON AND OFF DURING THE TRIP. NEW DEALER ALSO DID NOT FIND ANY ISSUES. CAR THEN STARTED SHUTTING OFF WHILE DRIVING UNDER 5 MPH IN TRAFFIC IN NYC. WHEN COMING OUT OF THE DRIVEWAY THE REAR VIEW CAMERA TURNED OFF, THE CAR TURNED OFF. VW WAS CALLED THEY HAD HIM TURN OFF THE POWER BY HOLDING THE PUSHBUTTON AND BREAK WHICH RESTARTED THE CAR. NEW DEALER STILL NO ISSUE FOUND. THE CAR CONTINUES TO LOOSE POWER ALL EXCEPT AUXILIARY SEVERAL INCIDENTS VERY UNSAFE. WAS GOING UP A HILL AND THE CAR SHIFTED INTO NEUTRAL AND STARTED ROLLING BACK, APPLIED THE HANDBRAKE THE BACK WHEELS LOCKED AND THE CAR STOPPED THANKFULLY IT WAS AT NIGHT AND NO TRAFFIC. TWO DAYS LATER AT JFK IN THE ARRIVAL LINE THE CAR SHUT OFF WHILE CREEPING FORWARD. TOOK IT TO ANOTHER NEW DEALER THEY KEPT THE CAR FOR ONE WEEK, NO ISSUE FOUND. ISSUES CONTINUED NOW INCLUDING SLIPPING OUT OF GEAR REVVING TO 8000RPM, HAVING TO PUSH FAR DOWN FOR THE BRAKE TO ENGAGE. ALL THE LIGHTS TURN OFF WHILE DRIVING INTERMITTENTLY VERY UNSAFE. TOOK IT TO NEW DEALER THEY FOUND NO ISSUE I REFUSED TO PICK IT UP AND CALLED VW CORP THEY HAD THEM DRIVE THE CAR FOR 50 MILES FINALLY AN ERROR MESSAGE. THEY REPLACED THE TRANSMISSION SOLENOID. IT IS STILL HAVING ISSUES.THE CAR OVERHEATED AND THE ELECTRICAL STOPPED WORKING. HE SMELLED THE COOLANT THREW THE VENTS HE WAS ABOUT TO PULL OVER WHEN THE CAR REVVED TO 8000 RPM AND DROPPED OUT OF GEAR SO HE PULLED OVER AND SLOWED DOWN THE LIGHTS AND RADIO TURNED OFF. WHEN HE LOOKED THE EXHAUST MANIFOLD WAS GLOWING RED. THE CAR TOOK AN HR TO COOL DOWN AND ELECTRICAL TO COME BACK. BACK TO THE DEALER AGAIN NO ISSUES AGAIN CALLED VW CORP FOR COMPLAINT. *TR
Corrective Action:
2016 JETTA SE1.4 NEW FOR 18 YEAR OLD SON FOR COLLEGE. WITHIN A WEEK CAR WAS IN THE SHOP WITH ELECTRICAL ISSUES FOR LIGHTER AND USB SHORTING OUT PHONE + RADAR WHILE THE CAR WAS DRIVING. NO ISSUE FOUND WE DROVE 1000+MILES TO SCHOOL, CENTER CONSOLE WOULD BLINK ON AND OFF DURING THE TRIP. NEW DEALER ALSO DID NOT FIND ANY ISSUES. CAR THEN STARTED SHUTTING OFF WHILE DRIVING UNDER 5 MPH IN TRAFFIC IN NYC. WHEN COMING OUT OF THE DRIVEWAY THE REAR VIEW CAMERA TURNED OFF, THE CAR TURNED OFF. VW WAS CALLED THEY HAD HIM TURN OFF THE POWER BY HOLDING THE PUSHBUTTON AND BREAK WHICH RESTARTED THE CAR. NEW DEALER STILL NO ISSUE FOUND. THE CAR CONTINUES TO LOOSE POWER ALL EXCEPT AUXILIARY SEVERAL INCIDENTS VERY UNSAFE. WAS GOING UP A HILL AND THE CAR SHIFTED INTO NEUTRAL AND STARTED ROLLING BACK, APPLIED THE HANDBRAKE THE BACK WHEELS LOCKED AND THE CAR STOPPED THANKFULLY IT WAS AT NIGHT AND NO TRAFFIC. TWO DAYS LATER AT JFK IN THE ARRIVAL LINE THE CAR SHUT OFF WHILE CREEPING FORWARD. TOOK IT TO ANOTHER NEW DEALER THEY KEPT THE CAR FOR ONE WEEK, NO ISSUE FOUND. ISSUES CONTINUED NOW INCLUDING SLIPPING OUT OF GEAR REVVING TO 8000RPM, HAVING TO PUSH FAR DOWN FOR THE BRAKE TO ENGAGE. ALL THE LIGHTS TURN OFF WHILE DRIVING INTERMITTENTLY VERY UNSAFE. TOOK IT TO NEW DEALER THEY FOUND NO ISSUE I REFUSED TO PICK IT UP AND CALLED VW CORP THEY HAD THEM DRIVE THE CAR FOR 50 MILES FINALLY AN ERROR MESSAGE. THEY REPLACED THE TRANSMISSION SOLENOID. IT IS STILL HAVING ISSUES.THE CAR OVERHEATED AND THE ELECTRICAL STOPPED WORKING. HE SMELLED THE COOLANT THREW THE VENTS HE WAS ABOUT TO PULL OVER WHEN THE CAR REVVED TO 8000 RPM AND DROPPED OUT OF GEAR SO HE PULLED OVER AND SLOWED DOWN THE LIGHTS AND RADIO TURNED OFF. WHEN HE LOOKED THE EXHAUST MANIFOLD WAS GLOWING RED. THE CAR TOOK AN HR TO COOL DOWN AND ELECTRICAL TO COME BACK. BACK TO THE DEALER AGAIN NO ISSUES AGAIN CALLED VW CORP FOR COMPLAINT. *TR
Additional Notes:
2016 JETTA SE1.4 NEW FOR 18 YEAR OLD SON FOR COLLEGE. WITHIN A WEEK CAR WAS IN THE SHOP WITH ELECTRICAL ISSUES FOR LIGHTER AND USB SHORTING OUT PHONE + RADAR WHILE THE CAR WAS DRIVING. NO ISSUE FOUND WE DROVE 1000+MILES TO SCHOOL, CENTER CONSOLE WOULD BLINK ON AND OFF DURING THE TRIP. NEW DEALER ALSO DID NOT FIND ANY ISSUES. CAR THEN STARTED SHUTTING OFF WHILE DRIVING UNDER 5 MPH IN TRAFFIC IN NYC. WHEN COMING OUT OF THE DRIVEWAY THE REAR VIEW CAMERA TURNED OFF, THE CAR TURNED OFF. VW WAS CALLED THEY HAD HIM TURN OFF THE POWER BY HOLDING THE PUSHBUTTON AND BREAK WHICH RESTARTED THE CAR. NEW DEALER STILL NO ISSUE FOUND. THE CAR CONTINUES TO LOOSE POWER ALL EXCEPT AUXILIARY SEVERAL INCIDENTS VERY UNSAFE. WAS GOING UP A HILL AND THE CAR SHIFTED INTO NEUTRAL AND STARTED ROLLING BACK, APPLIED THE HANDBRAKE THE BACK WHEELS LOCKED AND THE CAR STOPPED THANKFULLY IT WAS AT NIGHT AND NO TRAFFIC. TWO DAYS LATER AT JFK IN THE ARRIVAL LINE THE CAR SHUT OFF WHILE CREEPING FORWARD. TOOK IT TO ANOTHER NEW DEALER THEY KEPT THE CAR FOR ONE WEEK, NO ISSUE FOUND. ISSUES CONTINUED NOW INCLUDING SLIPPING OUT OF GEAR REVVING TO 8000RPM, HAVING TO PUSH FAR DOWN FOR THE BRAKE TO ENGAGE. ALL THE LIGHTS TURN OFF WHILE DRIVING INTERMITTENTLY VERY UNSAFE. TOOK IT TO NEW DEALER THEY FOUND NO ISSUE I REFUSED TO PICK IT UP AND CALLED VW CORP THEY HAD THEM DRIVE THE CAR FOR 50 MILES FINALLY AN ERROR MESSAGE. THEY REPLACED THE TRANSMISSION SOLENOID. IT IS STILL HAVING ISSUES.THE CAR OVERHEATED AND THE ELECTRICAL STOPPED WORKING. HE SMELLED THE COOLANT THREW THE VENTS HE WAS ABOUT TO PULL OVER WHEN THE CAR REVVED TO 8000 RPM AND DROPPED OUT OF GEAR SO HE PULLED OVER AND SLOWED DOWN THE LIGHTS AND RADIO TURNED OFF. WHEN HE LOOKED THE EXHAUST MANIFOLD WAS GLOWING RED. THE CAR TOOK AN HR TO COOL DOWN AND ELECTRICAL TO COME BACK. BACK TO THE DEALER AGAIN NO ISSUES AGAIN CALLED VW CORP FOR COMPLAINT. *TR
Mfg Campaign: 10936754
Recall Date: Dec 21, 2016
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2016 JETTA SE1.4 NEW FOR 18 YEAR OLD SON FOR COLLEGE. WITHIN A WEEK CAR WAS IN THE SHOP WITH ELECTRICAL ISSUES FOR LIGHTER AND USB SHORTING OUT PHONE + RADAR WHILE THE CAR WAS DRIVING. NO ISSUE FOUND WE DROVE 1000+MILES TO SCHOOL, CENTER CONSOLE WOULD BLINK ON AND OFF DURING THE TRIP. NEW DEALER ALSO DID NOT FIND ANY ISSUES. CAR THEN STARTED SHUTTING OFF WHILE DRIVING UNDER 5 MPH IN TRAFFIC IN NYC. WHEN COMING OUT OF THE DRIVEWAY THE REAR VIEW CAMERA TURNED OFF, THE CAR TURNED OFF. VW WAS CALLED THEY HAD HIM TURN OFF THE POWER BY HOLDING THE PUSHBUTTON AND BREAK WHICH RESTARTED THE CAR. NEW DEALER STILL NO ISSUE FOUND. THE CAR CONTINUES TO LOOSE POWER ALL EXCEPT AUXILIARY SEVERAL INCIDENTS VERY UNSAFE. WAS GOING UP A HILL AND THE CAR SHIFTED INTO NEUTRAL AND STARTED ROLLING BACK, APPLIED THE HANDBRAKE THE BACK WHEELS LOCKED AND THE CAR STOPPED THANKFULLY IT WAS AT NIGHT AND NO TRAFFIC. TWO DAYS LATER AT JFK IN THE ARRIVAL LINE THE CAR SHUT OFF WHILE CREEPING FORWARD. TOOK IT TO ANOTHER NEW DEALER THEY KEPT THE CAR FOR ONE WEEK, NO ISSUE FOUND. ISSUES CONTINUED NOW INCLUDING SLIPPING OUT OF GEAR REVVING TO 8000RPM, HAVING TO PUSH FAR DOWN FOR THE BRAKE TO ENGAGE. ALL THE LIGHTS TURN OFF WHILE DRIVING INTERMITTENTLY VERY UNSAFE. TOOK IT TO NEW DEALER THEY FOUND NO ISSUE I REFUSED TO PICK IT UP AND CALLED VW CORP THEY HAD THEM DRIVE THE CAR FOR 50 MILES FINALLY AN ERROR MESSAGE. THEY REPLACED THE TRANSMISSION SOLENOID. IT IS STILL HAVING ISSUES.THE CAR OVERHEATED AND THE ELECTRICAL STOPPED WORKING. HE SMELLED THE COOLANT THREW THE VENTS HE WAS ABOUT TO PULL OVER WHEN THE CAR REVVED TO 8000 RPM AND DROPPED OUT OF GEAR SO HE PULLED OVER AND SLOWED DOWN THE LIGHTS AND RADIO TURNED OFF. WHEN HE LOOKED THE EXHAUST MANIFOLD WAS GLOWING RED. THE CAR TOOK AN HR TO COOL DOWN AND ELECTRICAL TO COME BACK. BACK TO THE DEALER AGAIN NO ISSUES AGAIN CALLED VW CORP FOR COMPLAINT. *TR
Corrective Action:
2016 JETTA SE1.4 NEW FOR 18 YEAR OLD SON FOR COLLEGE. WITHIN A WEEK CAR WAS IN THE SHOP WITH ELECTRICAL ISSUES FOR LIGHTER AND USB SHORTING OUT PHONE + RADAR WHILE THE CAR WAS DRIVING. NO ISSUE FOUND WE DROVE 1000+MILES TO SCHOOL, CENTER CONSOLE WOULD BLINK ON AND OFF DURING THE TRIP. NEW DEALER ALSO DID NOT FIND ANY ISSUES. CAR THEN STARTED SHUTTING OFF WHILE DRIVING UNDER 5 MPH IN TRAFFIC IN NYC. WHEN COMING OUT OF THE DRIVEWAY THE REAR VIEW CAMERA TURNED OFF, THE CAR TURNED OFF. VW WAS CALLED THEY HAD HIM TURN OFF THE POWER BY HOLDING THE PUSHBUTTON AND BREAK WHICH RESTARTED THE CAR. NEW DEALER STILL NO ISSUE FOUND. THE CAR CONTINUES TO LOOSE POWER ALL EXCEPT AUXILIARY SEVERAL INCIDENTS VERY UNSAFE. WAS GOING UP A HILL AND THE CAR SHIFTED INTO NEUTRAL AND STARTED ROLLING BACK, APPLIED THE HANDBRAKE THE BACK WHEELS LOCKED AND THE CAR STOPPED THANKFULLY IT WAS AT NIGHT AND NO TRAFFIC. TWO DAYS LATER AT JFK IN THE ARRIVAL LINE THE CAR SHUT OFF WHILE CREEPING FORWARD. TOOK IT TO ANOTHER NEW DEALER THEY KEPT THE CAR FOR ONE WEEK, NO ISSUE FOUND. ISSUES CONTINUED NOW INCLUDING SLIPPING OUT OF GEAR REVVING TO 8000RPM, HAVING TO PUSH FAR DOWN FOR THE BRAKE TO ENGAGE. ALL THE LIGHTS TURN OFF WHILE DRIVING INTERMITTENTLY VERY UNSAFE. TOOK IT TO NEW DEALER THEY FOUND NO ISSUE I REFUSED TO PICK IT UP AND CALLED VW CORP THEY HAD THEM DRIVE THE CAR FOR 50 MILES FINALLY AN ERROR MESSAGE. THEY REPLACED THE TRANSMISSION SOLENOID. IT IS STILL HAVING ISSUES.THE CAR OVERHEATED AND THE ELECTRICAL STOPPED WORKING. HE SMELLED THE COOLANT THREW THE VENTS HE WAS ABOUT TO PULL OVER WHEN THE CAR REVVED TO 8000 RPM AND DROPPED OUT OF GEAR SO HE PULLED OVER AND SLOWED DOWN THE LIGHTS AND RADIO TURNED OFF. WHEN HE LOOKED THE EXHAUST MANIFOLD WAS GLOWING RED. THE CAR TOOK AN HR TO COOL DOWN AND ELECTRICAL TO COME BACK. BACK TO THE DEALER AGAIN NO ISSUES AGAIN CALLED VW CORP FOR COMPLAINT. *TR
Additional Notes:
2016 JETTA SE1.4 NEW FOR 18 YEAR OLD SON FOR COLLEGE. WITHIN A WEEK CAR WAS IN THE SHOP WITH ELECTRICAL ISSUES FOR LIGHTER AND USB SHORTING OUT PHONE + RADAR WHILE THE CAR WAS DRIVING. NO ISSUE FOUND WE DROVE 1000+MILES TO SCHOOL, CENTER CONSOLE WOULD BLINK ON AND OFF DURING THE TRIP. NEW DEALER ALSO DID NOT FIND ANY ISSUES. CAR THEN STARTED SHUTTING OFF WHILE DRIVING UNDER 5 MPH IN TRAFFIC IN NYC. WHEN COMING OUT OF THE DRIVEWAY THE REAR VIEW CAMERA TURNED OFF, THE CAR TURNED OFF. VW WAS CALLED THEY HAD HIM TURN OFF THE POWER BY HOLDING THE PUSHBUTTON AND BREAK WHICH RESTARTED THE CAR. NEW DEALER STILL NO ISSUE FOUND. THE CAR CONTINUES TO LOOSE POWER ALL EXCEPT AUXILIARY SEVERAL INCIDENTS VERY UNSAFE. WAS GOING UP A HILL AND THE CAR SHIFTED INTO NEUTRAL AND STARTED ROLLING BACK, APPLIED THE HANDBRAKE THE BACK WHEELS LOCKED AND THE CAR STOPPED THANKFULLY IT WAS AT NIGHT AND NO TRAFFIC. TWO DAYS LATER AT JFK IN THE ARRIVAL LINE THE CAR SHUT OFF WHILE CREEPING FORWARD. TOOK IT TO ANOTHER NEW DEALER THEY KEPT THE CAR FOR ONE WEEK, NO ISSUE FOUND. ISSUES CONTINUED NOW INCLUDING SLIPPING OUT OF GEAR REVVING TO 8000RPM, HAVING TO PUSH FAR DOWN FOR THE BRAKE TO ENGAGE. ALL THE LIGHTS TURN OFF WHILE DRIVING INTERMITTENTLY VERY UNSAFE. TOOK IT TO NEW DEALER THEY FOUND NO ISSUE I REFUSED TO PICK IT UP AND CALLED VW CORP THEY HAD THEM DRIVE THE CAR FOR 50 MILES FINALLY AN ERROR MESSAGE. THEY REPLACED THE TRANSMISSION SOLENOID. IT IS STILL HAVING ISSUES.THE CAR OVERHEATED AND THE ELECTRICAL STOPPED WORKING. HE SMELLED THE COOLANT THREW THE VENTS HE WAS ABOUT TO PULL OVER WHEN THE CAR REVVED TO 8000 RPM AND DROPPED OUT OF GEAR SO HE PULLED OVER AND SLOWED DOWN THE LIGHTS AND RADIO TURNED OFF. WHEN HE LOOKED THE EXHAUST MANIFOLD WAS GLOWING RED. THE CAR TOOK AN HR TO COOL DOWN AND ELECTRICAL TO COME BACK. BACK TO THE DEALER AGAIN NO ISSUES AGAIN CALLED VW CORP FOR COMPLAINT. *TR
Mfg Campaign: 10936754
Recall Date: Dec 21, 2016
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
2016 JETTA SE1.4 NEW FOR 18 YEAR OLD SON FOR COLLEGE. WITHIN A WEEK CAR WAS IN THE SHOP WITH ELECTRICAL ISSUES FOR LIGHTER AND USB SHORTING OUT PHONE + RADAR WHILE THE CAR WAS DRIVING. NO ISSUE FOUND WE DROVE 1000+MILES TO SCHOOL, CENTER CONSOLE WOULD BLINK ON AND OFF DURING THE TRIP. NEW DEALER ALSO DID NOT FIND ANY ISSUES. CAR THEN STARTED SHUTTING OFF WHILE DRIVING UNDER 5 MPH IN TRAFFIC IN NYC. WHEN COMING OUT OF THE DRIVEWAY THE REAR VIEW CAMERA TURNED OFF, THE CAR TURNED OFF. VW WAS CALLED THEY HAD HIM TURN OFF THE POWER BY HOLDING THE PUSHBUTTON AND BREAK WHICH RESTARTED THE CAR. NEW DEALER STILL NO ISSUE FOUND. THE CAR CONTINUES TO LOOSE POWER ALL EXCEPT AUXILIARY SEVERAL INCIDENTS VERY UNSAFE. WAS GOING UP A HILL AND THE CAR SHIFTED INTO NEUTRAL AND STARTED ROLLING BACK, APPLIED THE HANDBRAKE THE BACK WHEELS LOCKED AND THE CAR STOPPED THANKFULLY IT WAS AT NIGHT AND NO TRAFFIC. TWO DAYS LATER AT JFK IN THE ARRIVAL LINE THE CAR SHUT OFF WHILE CREEPING FORWARD. TOOK IT TO ANOTHER NEW DEALER THEY KEPT THE CAR FOR ONE WEEK, NO ISSUE FOUND. ISSUES CONTINUED NOW INCLUDING SLIPPING OUT OF GEAR REVVING TO 8000RPM, HAVING TO PUSH FAR DOWN FOR THE BRAKE TO ENGAGE. ALL THE LIGHTS TURN OFF WHILE DRIVING INTERMITTENTLY VERY UNSAFE. TOOK IT TO NEW DEALER THEY FOUND NO ISSUE I REFUSED TO PICK IT UP AND CALLED VW CORP THEY HAD THEM DRIVE THE CAR FOR 50 MILES FINALLY AN ERROR MESSAGE. THEY REPLACED THE TRANSMISSION SOLENOID. IT IS STILL HAVING ISSUES.THE CAR OVERHEATED AND THE ELECTRICAL STOPPED WORKING. HE SMELLED THE COOLANT THREW THE VENTS HE WAS ABOUT TO PULL OVER WHEN THE CAR REVVED TO 8000 RPM AND DROPPED OUT OF GEAR SO HE PULLED OVER AND SLOWED DOWN THE LIGHTS AND RADIO TURNED OFF. WHEN HE LOOKED THE EXHAUST MANIFOLD WAS GLOWING RED. THE CAR TOOK AN HR TO COOL DOWN AND ELECTRICAL TO COME BACK. BACK TO THE DEALER AGAIN NO ISSUES AGAIN CALLED VW CORP FOR COMPLAINT. *TR
Corrective Action:
2016 JETTA SE1.4 NEW FOR 18 YEAR OLD SON FOR COLLEGE. WITHIN A WEEK CAR WAS IN THE SHOP WITH ELECTRICAL ISSUES FOR LIGHTER AND USB SHORTING OUT PHONE + RADAR WHILE THE CAR WAS DRIVING. NO ISSUE FOUND WE DROVE 1000+MILES TO SCHOOL, CENTER CONSOLE WOULD BLINK ON AND OFF DURING THE TRIP. NEW DEALER ALSO DID NOT FIND ANY ISSUES. CAR THEN STARTED SHUTTING OFF WHILE DRIVING UNDER 5 MPH IN TRAFFIC IN NYC. WHEN COMING OUT OF THE DRIVEWAY THE REAR VIEW CAMERA TURNED OFF, THE CAR TURNED OFF. VW WAS CALLED THEY HAD HIM TURN OFF THE POWER BY HOLDING THE PUSHBUTTON AND BREAK WHICH RESTARTED THE CAR. NEW DEALER STILL NO ISSUE FOUND. THE CAR CONTINUES TO LOOSE POWER ALL EXCEPT AUXILIARY SEVERAL INCIDENTS VERY UNSAFE. WAS GOING UP A HILL AND THE CAR SHIFTED INTO NEUTRAL AND STARTED ROLLING BACK, APPLIED THE HANDBRAKE THE BACK WHEELS LOCKED AND THE CAR STOPPED THANKFULLY IT WAS AT NIGHT AND NO TRAFFIC. TWO DAYS LATER AT JFK IN THE ARRIVAL LINE THE CAR SHUT OFF WHILE CREEPING FORWARD. TOOK IT TO ANOTHER NEW DEALER THEY KEPT THE CAR FOR ONE WEEK, NO ISSUE FOUND. ISSUES CONTINUED NOW INCLUDING SLIPPING OUT OF GEAR REVVING TO 8000RPM, HAVING TO PUSH FAR DOWN FOR THE BRAKE TO ENGAGE. ALL THE LIGHTS TURN OFF WHILE DRIVING INTERMITTENTLY VERY UNSAFE. TOOK IT TO NEW DEALER THEY FOUND NO ISSUE I REFUSED TO PICK IT UP AND CALLED VW CORP THEY HAD THEM DRIVE THE CAR FOR 50 MILES FINALLY AN ERROR MESSAGE. THEY REPLACED THE TRANSMISSION SOLENOID. IT IS STILL HAVING ISSUES.THE CAR OVERHEATED AND THE ELECTRICAL STOPPED WORKING. HE SMELLED THE COOLANT THREW THE VENTS HE WAS ABOUT TO PULL OVER WHEN THE CAR REVVED TO 8000 RPM AND DROPPED OUT OF GEAR SO HE PULLED OVER AND SLOWED DOWN THE LIGHTS AND RADIO TURNED OFF. WHEN HE LOOKED THE EXHAUST MANIFOLD WAS GLOWING RED. THE CAR TOOK AN HR TO COOL DOWN AND ELECTRICAL TO COME BACK. BACK TO THE DEALER AGAIN NO ISSUES AGAIN CALLED VW CORP FOR COMPLAINT. *TR
Additional Notes:
2016 JETTA SE1.4 NEW FOR 18 YEAR OLD SON FOR COLLEGE. WITHIN A WEEK CAR WAS IN THE SHOP WITH ELECTRICAL ISSUES FOR LIGHTER AND USB SHORTING OUT PHONE + RADAR WHILE THE CAR WAS DRIVING. NO ISSUE FOUND WE DROVE 1000+MILES TO SCHOOL, CENTER CONSOLE WOULD BLINK ON AND OFF DURING THE TRIP. NEW DEALER ALSO DID NOT FIND ANY ISSUES. CAR THEN STARTED SHUTTING OFF WHILE DRIVING UNDER 5 MPH IN TRAFFIC IN NYC. WHEN COMING OUT OF THE DRIVEWAY THE REAR VIEW CAMERA TURNED OFF, THE CAR TURNED OFF. VW WAS CALLED THEY HAD HIM TURN OFF THE POWER BY HOLDING THE PUSHBUTTON AND BREAK WHICH RESTARTED THE CAR. NEW DEALER STILL NO ISSUE FOUND. THE CAR CONTINUES TO LOOSE POWER ALL EXCEPT AUXILIARY SEVERAL INCIDENTS VERY UNSAFE. WAS GOING UP A HILL AND THE CAR SHIFTED INTO NEUTRAL AND STARTED ROLLING BACK, APPLIED THE HANDBRAKE THE BACK WHEELS LOCKED AND THE CAR STOPPED THANKFULLY IT WAS AT NIGHT AND NO TRAFFIC. TWO DAYS LATER AT JFK IN THE ARRIVAL LINE THE CAR SHUT OFF WHILE CREEPING FORWARD. TOOK IT TO ANOTHER NEW DEALER THEY KEPT THE CAR FOR ONE WEEK, NO ISSUE FOUND. ISSUES CONTINUED NOW INCLUDING SLIPPING OUT OF GEAR REVVING TO 8000RPM, HAVING TO PUSH FAR DOWN FOR THE BRAKE TO ENGAGE. ALL THE LIGHTS TURN OFF WHILE DRIVING INTERMITTENTLY VERY UNSAFE. TOOK IT TO NEW DEALER THEY FOUND NO ISSUE I REFUSED TO PICK IT UP AND CALLED VW CORP THEY HAD THEM DRIVE THE CAR FOR 50 MILES FINALLY AN ERROR MESSAGE. THEY REPLACED THE TRANSMISSION SOLENOID. IT IS STILL HAVING ISSUES.THE CAR OVERHEATED AND THE ELECTRICAL STOPPED WORKING. HE SMELLED THE COOLANT THREW THE VENTS HE WAS ABOUT TO PULL OVER WHEN THE CAR REVVED TO 8000 RPM AND DROPPED OUT OF GEAR SO HE PULLED OVER AND SLOWED DOWN THE LIGHTS AND RADIO TURNED OFF. WHEN HE LOOKED THE EXHAUST MANIFOLD WAS GLOWING RED. THE CAR TOOK AN HR TO COOL DOWN AND ELECTRICAL TO COME BACK. BACK TO THE DEALER AGAIN NO ISSUES AGAIN CALLED VW CORP FOR COMPLAINT. *TR
Mfg Campaign: 10936754
Recall Date: Dec 21, 2016
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHEN THE BRAKE PEDAL WAS APPLIED, IT TRAVELED TO THE FLOORBOARD SEVERAL TIMES WITHOUT WARNING. IN ADDITION, THERE WAS A STRONG VIBRATION COMING FROM THE BRAKING SYSTEM WHEN THE BRAKE PEDAL WAS APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES TO INSPECT THE BRAKES, BUT WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE TO PROVIDE A SOLUTION. THE DEALER INDICATED THAT THE BRAKE MASTER CYLINDER FAILED. THE CONTACT WAS NOT AWARE OF NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD RESPOND BACK TO THE CONTACT WITHIN A SPECIFIC TIME FRAME. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER, BUT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE DIAGNOSED AND REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 7.
Corrective Action:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHEN THE BRAKE PEDAL WAS APPLIED, IT TRAVELED TO THE FLOORBOARD SEVERAL TIMES WITHOUT WARNING. IN ADDITION, THERE WAS A STRONG VIBRATION COMING FROM THE BRAKING SYSTEM WHEN THE BRAKE PEDAL WAS APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES TO INSPECT THE BRAKES, BUT WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE TO PROVIDE A SOLUTION. THE DEALER INDICATED THAT THE BRAKE MASTER CYLINDER FAILED. THE CONTACT WAS NOT AWARE OF NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD RESPOND BACK TO THE CONTACT WITHIN A SPECIFIC TIME FRAME. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER, BUT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE DIAGNOSED AND REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 7.
Additional Notes:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHEN THE BRAKE PEDAL WAS APPLIED, IT TRAVELED TO THE FLOORBOARD SEVERAL TIMES WITHOUT WARNING. IN ADDITION, THERE WAS A STRONG VIBRATION COMING FROM THE BRAKING SYSTEM WHEN THE BRAKE PEDAL WAS APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES TO INSPECT THE BRAKES, BUT WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE TO PROVIDE A SOLUTION. THE DEALER INDICATED THAT THE BRAKE MASTER CYLINDER FAILED. THE CONTACT WAS NOT AWARE OF NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD RESPOND BACK TO THE CONTACT WITHIN A SPECIFIC TIME FRAME. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER, BUT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE DIAGNOSED AND REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 7.
Mfg Campaign: 10906423
Recall Date: Sep 14, 2016
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE VEHICLE WAS SLOT TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE BRAKES WERE ALSO SLOW TO RESPOND WHEN APPLIED, WHICH CAUSED THE CONTACT TO APPLY FORCE TO THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AFTER CHECKING THE BRAKE SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE VEHICLE WAS SLOT TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE BRAKES WERE ALSO SLOW TO RESPOND WHEN APPLIED, WHICH CAUSED THE CONTACT TO APPLY FORCE TO THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AFTER CHECKING THE BRAKE SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE VEHICLE WAS SLOT TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE BRAKES WERE ALSO SLOW TO RESPOND WHEN APPLIED, WHICH CAUSED THE CONTACT TO APPLY FORCE TO THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AFTER CHECKING THE BRAKE SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 10899158
Recall Date: Aug 29, 2016
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE VEHICLE WAS SLOT TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE BRAKES WERE ALSO SLOW TO RESPOND WHEN APPLIED, WHICH CAUSED THE CONTACT TO APPLY FORCE TO THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AFTER CHECKING THE BRAKE SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE VEHICLE WAS SLOT TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE BRAKES WERE ALSO SLOW TO RESPOND WHEN APPLIED, WHICH CAUSED THE CONTACT TO APPLY FORCE TO THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AFTER CHECKING THE BRAKE SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE VEHICLE WAS SLOT TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE BRAKES WERE ALSO SLOW TO RESPOND WHEN APPLIED, WHICH CAUSED THE CONTACT TO APPLY FORCE TO THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AFTER CHECKING THE BRAKE SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 10899158
Recall Date: Aug 29, 2016
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE VEHICLE WAS SLOT TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE BRAKES WERE ALSO SLOW TO RESPOND WHEN APPLIED, WHICH CAUSED THE CONTACT TO APPLY FORCE TO THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AFTER CHECKING THE BRAKE SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE VEHICLE WAS SLOT TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE BRAKES WERE ALSO SLOW TO RESPOND WHEN APPLIED, WHICH CAUSED THE CONTACT TO APPLY FORCE TO THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AFTER CHECKING THE BRAKE SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE VEHICLE WAS SLOT TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE BRAKES WERE ALSO SLOW TO RESPOND WHEN APPLIED, WHICH CAUSED THE CONTACT TO APPLY FORCE TO THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AFTER CHECKING THE BRAKE SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 10899158
Recall Date: Aug 29, 2016
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT RENTED A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT VIOLENTLY DEPRESSED THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE RENTAL AGENCY WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,170.
Corrective Action:
TL* THE CONTACT RENTED A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT VIOLENTLY DEPRESSED THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE RENTAL AGENCY WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,170.
Additional Notes:
TL* THE CONTACT RENTED A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT VIOLENTLY DEPRESSED THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE RENTAL AGENCY WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,170.
Mfg Campaign: 10854749
Recall Date: Apr 11, 2016
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I JUST PURCHASED A 2016 VW JETTA S 1.4 GASOLINE TURBO ENGINE ON 3/5/16. IT HAS UNDER 400 MILES ON IT WITH LIGHT DRIVING. THE CHECK ENGINE LIGHT CAME ON WITHIN A WEEK OF PURCHASE AND WAS TAKEN TO VW DEALER SERVICE IMMEDIATELY. I WAS TOLD ISSUE WAS "DEFECTIVE BRAKE VACUUM AND RELAY". THERE IS CURRENTLY AN NHTSA OPEN RECALL (23R1) THAT APPLIES TO THE 1.8 AND 2.0 TURBO GASOLINE ENGINE, BUT IT SHOULD CLEARLY INCLUDE THE 1.4 TURBO GAS ENGINE. THIS IS A MAJOR, SAFETY CRITICAL ISSUE TO SELL A CAR WITH. BRAKE FAILURE COULD LIKELY LEAD TO FATALITIES DRIVING IN EITHER HIGHWAY OR CITY CONDITIONS THE JETTA 1.4 TURBO GAS ENGINE MODEL SHOULD BE INCLUDED WITH RECALL 23R1, NHTSA CAMPAIGN NUMBER: 15V705000 I FEEL FORTUNATE THAT I WAS NOT DRIVING THE CAR TO EXPERIENCE BRAKE FAILURE, COLLISION OR DEATH. THIS IS COMPLETELY UNACCEPTABLE IN A NEW CAR AND HAS CAUSED ME TO LOSE FAITH IN THE SAFETY OF THE VEHICLE.
Corrective Action:
I JUST PURCHASED A 2016 VW JETTA S 1.4 GASOLINE TURBO ENGINE ON 3/5/16. IT HAS UNDER 400 MILES ON IT WITH LIGHT DRIVING. THE CHECK ENGINE LIGHT CAME ON WITHIN A WEEK OF PURCHASE AND WAS TAKEN TO VW DEALER SERVICE IMMEDIATELY. I WAS TOLD ISSUE WAS "DEFECTIVE BRAKE VACUUM AND RELAY". THERE IS CURRENTLY AN NHTSA OPEN RECALL (23R1) THAT APPLIES TO THE 1.8 AND 2.0 TURBO GASOLINE ENGINE, BUT IT SHOULD CLEARLY INCLUDE THE 1.4 TURBO GAS ENGINE. THIS IS A MAJOR, SAFETY CRITICAL ISSUE TO SELL A CAR WITH. BRAKE FAILURE COULD LIKELY LEAD TO FATALITIES DRIVING IN EITHER HIGHWAY OR CITY CONDITIONS THE JETTA 1.4 TURBO GAS ENGINE MODEL SHOULD BE INCLUDED WITH RECALL 23R1, NHTSA CAMPAIGN NUMBER: 15V705000 I FEEL FORTUNATE THAT I WAS NOT DRIVING THE CAR TO EXPERIENCE BRAKE FAILURE, COLLISION OR DEATH. THIS IS COMPLETELY UNACCEPTABLE IN A NEW CAR AND HAS CAUSED ME TO LOSE FAITH IN THE SAFETY OF THE VEHICLE.
Additional Notes:
I JUST PURCHASED A 2016 VW JETTA S 1.4 GASOLINE TURBO ENGINE ON 3/5/16. IT HAS UNDER 400 MILES ON IT WITH LIGHT DRIVING. THE CHECK ENGINE LIGHT CAME ON WITHIN A WEEK OF PURCHASE AND WAS TAKEN TO VW DEALER SERVICE IMMEDIATELY. I WAS TOLD ISSUE WAS "DEFECTIVE BRAKE VACUUM AND RELAY". THERE IS CURRENTLY AN NHTSA OPEN RECALL (23R1) THAT APPLIES TO THE 1.8 AND 2.0 TURBO GASOLINE ENGINE, BUT IT SHOULD CLEARLY INCLUDE THE 1.4 TURBO GAS ENGINE. THIS IS A MAJOR, SAFETY CRITICAL ISSUE TO SELL A CAR WITH. BRAKE FAILURE COULD LIKELY LEAD TO FATALITIES DRIVING IN EITHER HIGHWAY OR CITY CONDITIONS THE JETTA 1.4 TURBO GAS ENGINE MODEL SHOULD BE INCLUDED WITH RECALL 23R1, NHTSA CAMPAIGN NUMBER: 15V705000 I FEEL FORTUNATE THAT I WAS NOT DRIVING THE CAR TO EXPERIENCE BRAKE FAILURE, COLLISION OR DEATH. THIS IS COMPLETELY UNACCEPTABLE IN A NEW CAR AND HAS CAUSED ME TO LOSE FAITH IN THE SAFETY OF THE VEHICLE.
Mfg Campaign: 10850418
Recall Date: Mar 18, 2016
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I JUST PURCHASED A 2016 VW JETTA S 1.4 GASOLINE TURBO ENGINE ON 3/5/16. IT HAS UNDER 400 MILES ON IT WITH LIGHT DRIVING. THE CHECK ENGINE LIGHT CAME ON WITHIN A WEEK OF PURCHASE AND WAS TAKEN TO VW DEALER SERVICE IMMEDIATELY. I WAS TOLD ISSUE WAS "DEFECTIVE BRAKE VACUUM AND RELAY". THERE IS CURRENTLY AN NHTSA OPEN RECALL (23R1) THAT APPLIES TO THE 1.8 AND 2.0 TURBO GASOLINE ENGINE, BUT IT SHOULD CLEARLY INCLUDE THE 1.4 TURBO GAS ENGINE. THIS IS A MAJOR, SAFETY CRITICAL ISSUE TO SELL A CAR WITH. BRAKE FAILURE COULD LIKELY LEAD TO FATALITIES DRIVING IN EITHER HIGHWAY OR CITY CONDITIONS THE JETTA 1.4 TURBO GAS ENGINE MODEL SHOULD BE INCLUDED WITH RECALL 23R1, NHTSA CAMPAIGN NUMBER: 15V705000 I FEEL FORTUNATE THAT I WAS NOT DRIVING THE CAR TO EXPERIENCE BRAKE FAILURE, COLLISION OR DEATH. THIS IS COMPLETELY UNACCEPTABLE IN A NEW CAR AND HAS CAUSED ME TO LOSE FAITH IN THE SAFETY OF THE VEHICLE.
Corrective Action:
I JUST PURCHASED A 2016 VW JETTA S 1.4 GASOLINE TURBO ENGINE ON 3/5/16. IT HAS UNDER 400 MILES ON IT WITH LIGHT DRIVING. THE CHECK ENGINE LIGHT CAME ON WITHIN A WEEK OF PURCHASE AND WAS TAKEN TO VW DEALER SERVICE IMMEDIATELY. I WAS TOLD ISSUE WAS "DEFECTIVE BRAKE VACUUM AND RELAY". THERE IS CURRENTLY AN NHTSA OPEN RECALL (23R1) THAT APPLIES TO THE 1.8 AND 2.0 TURBO GASOLINE ENGINE, BUT IT SHOULD CLEARLY INCLUDE THE 1.4 TURBO GAS ENGINE. THIS IS A MAJOR, SAFETY CRITICAL ISSUE TO SELL A CAR WITH. BRAKE FAILURE COULD LIKELY LEAD TO FATALITIES DRIVING IN EITHER HIGHWAY OR CITY CONDITIONS THE JETTA 1.4 TURBO GAS ENGINE MODEL SHOULD BE INCLUDED WITH RECALL 23R1, NHTSA CAMPAIGN NUMBER: 15V705000 I FEEL FORTUNATE THAT I WAS NOT DRIVING THE CAR TO EXPERIENCE BRAKE FAILURE, COLLISION OR DEATH. THIS IS COMPLETELY UNACCEPTABLE IN A NEW CAR AND HAS CAUSED ME TO LOSE FAITH IN THE SAFETY OF THE VEHICLE.
Additional Notes:
I JUST PURCHASED A 2016 VW JETTA S 1.4 GASOLINE TURBO ENGINE ON 3/5/16. IT HAS UNDER 400 MILES ON IT WITH LIGHT DRIVING. THE CHECK ENGINE LIGHT CAME ON WITHIN A WEEK OF PURCHASE AND WAS TAKEN TO VW DEALER SERVICE IMMEDIATELY. I WAS TOLD ISSUE WAS "DEFECTIVE BRAKE VACUUM AND RELAY". THERE IS CURRENTLY AN NHTSA OPEN RECALL (23R1) THAT APPLIES TO THE 1.8 AND 2.0 TURBO GASOLINE ENGINE, BUT IT SHOULD CLEARLY INCLUDE THE 1.4 TURBO GAS ENGINE. THIS IS A MAJOR, SAFETY CRITICAL ISSUE TO SELL A CAR WITH. BRAKE FAILURE COULD LIKELY LEAD TO FATALITIES DRIVING IN EITHER HIGHWAY OR CITY CONDITIONS THE JETTA 1.4 TURBO GAS ENGINE MODEL SHOULD BE INCLUDED WITH RECALL 23R1, NHTSA CAMPAIGN NUMBER: 15V705000 I FEEL FORTUNATE THAT I WAS NOT DRIVING THE CAR TO EXPERIENCE BRAKE FAILURE, COLLISION OR DEATH. THIS IS COMPLETELY UNACCEPTABLE IN A NEW CAR AND HAS CAUSED ME TO LOSE FAITH IN THE SAFETY OF THE VEHICLE.
Mfg Campaign: 10850418
Recall Date: Mar 18, 2016
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
JETTA ENGINE QUIT RUNNING WITH NO NOTICE IN BUSY HIGHWAY. CAR HAD TO BE TOWED TO DEALER. CAR WAS NOT REPAIRED FOR THREE WEEKS. THEY CITED LACK OF FUEL SYSTEM MANAGEMENT COMPUTER MODULE. IT WOULD TAKE 5-7 BUSINESS DAYS TO GET. FUEL COMPUTER MODULE AND FUEL PUMP WERE REPLACED. HAVE NO CONFIDENCE IN CAR SAFETY. VW WILL NOT REPLACE PER MY REQUEST. MY WIFE IS FEARFUL OF DRIVING CAR SINCE SHE WAS TRAUMATIZED.
Corrective Action:
JETTA ENGINE QUIT RUNNING WITH NO NOTICE IN BUSY HIGHWAY. CAR HAD TO BE TOWED TO DEALER. CAR WAS NOT REPAIRED FOR THREE WEEKS. THEY CITED LACK OF FUEL SYSTEM MANAGEMENT COMPUTER MODULE. IT WOULD TAKE 5-7 BUSINESS DAYS TO GET. FUEL COMPUTER MODULE AND FUEL PUMP WERE REPLACED. HAVE NO CONFIDENCE IN CAR SAFETY. VW WILL NOT REPLACE PER MY REQUEST. MY WIFE IS FEARFUL OF DRIVING CAR SINCE SHE WAS TRAUMATIZED.
Additional Notes:
JETTA ENGINE QUIT RUNNING WITH NO NOTICE IN BUSY HIGHWAY. CAR HAD TO BE TOWED TO DEALER. CAR WAS NOT REPAIRED FOR THREE WEEKS. THEY CITED LACK OF FUEL SYSTEM MANAGEMENT COMPUTER MODULE. IT WOULD TAKE 5-7 BUSINESS DAYS TO GET. FUEL COMPUTER MODULE AND FUEL PUMP WERE REPLACED. HAVE NO CONFIDENCE IN CAR SAFETY. VW WILL NOT REPLACE PER MY REQUEST. MY WIFE IS FEARFUL OF DRIVING CAR SINCE SHE WAS TRAUMATIZED.
Mfg Campaign: 10823737
Recall Date: Feb 2, 2016
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS IS THE BASE MODEL S AUTOMATIC TRANSMISSION 1.4 TSI. THIS VEHICLE DOESN'T HAVE A GAUGE FOR MEASURING THE TEMPERATURE. UNABLE TO MAKE A DECISION PROMPTLY IF THE CAR STARTS TO HEAT IS A SAFETY PROBLEM. THE CAR APPARENTLY HAS A MECHANISM TO LOWER THE RPMS IF THE CAR STARTS HEATING AND HAS A LIGHT INDICATING THAT SOMETHING IS WRONG WITH THE COOLING SYSTEM BUT IT IS UNACCEPTABLE THAT IN 2016 YOU CAN'T SEE THE ENGINE TEMERATURE. I DIDN'T NOTICE THIS WHILE TESTING THE CAR BEFORE DOING THE PURCHASE AND THOUGHT IT WAS A MATTER OF CONFIGURATION BUT CONFIRMED THIS WITH THE MANUAL. THIS CAR HAS 85 MILES AND WHEN RUNNING THROUGH A SLOPE IN RURAL AREA IF IT DECIDES TO DOWN SHIFT THERES A BUMP OR A KNOCK IN THE TRANSMUTATION AS IF YOU WERE ABUSING THE CAR AND THE MOTOR OR TRANSMISSION MOUNTS CAN'T HOLD ITS FORCE. IT REALLY FEELS AWFUL WHEN THIS HAPPENS. THIS SHOULD HAPPEN SMOOTHLY BUT IT DOESN'T. I UNDERSTAND THAT IT WILL MAKE ITS OWN DECISION OF WHAT IS THE BEST GEAR IN ORDER TO PROVIDE ENOUGH TORQUE TO MANAGE THE SLOPE BUT THIS IS NOT NORMAL. THIS COULD BE A SING OF FUTURE FAILURE AND OF COURSE AN ACCIDENT CAN OCCUR. WOULD LIKE THIS TWO POINTS TO BE INVESTIGATED BY NHTSA.
Corrective Action:
THIS IS THE BASE MODEL S AUTOMATIC TRANSMISSION 1.4 TSI. THIS VEHICLE DOESN'T HAVE A GAUGE FOR MEASURING THE TEMPERATURE. UNABLE TO MAKE A DECISION PROMPTLY IF THE CAR STARTS TO HEAT IS A SAFETY PROBLEM. THE CAR APPARENTLY HAS A MECHANISM TO LOWER THE RPMS IF THE CAR STARTS HEATING AND HAS A LIGHT INDICATING THAT SOMETHING IS WRONG WITH THE COOLING SYSTEM BUT IT IS UNACCEPTABLE THAT IN 2016 YOU CAN'T SEE THE ENGINE TEMERATURE. I DIDN'T NOTICE THIS WHILE TESTING THE CAR BEFORE DOING THE PURCHASE AND THOUGHT IT WAS A MATTER OF CONFIGURATION BUT CONFIRMED THIS WITH THE MANUAL. THIS CAR HAS 85 MILES AND WHEN RUNNING THROUGH A SLOPE IN RURAL AREA IF IT DECIDES TO DOWN SHIFT THERES A BUMP OR A KNOCK IN THE TRANSMUTATION AS IF YOU WERE ABUSING THE CAR AND THE MOTOR OR TRANSMISSION MOUNTS CAN'T HOLD ITS FORCE. IT REALLY FEELS AWFUL WHEN THIS HAPPENS. THIS SHOULD HAPPEN SMOOTHLY BUT IT DOESN'T. I UNDERSTAND THAT IT WILL MAKE ITS OWN DECISION OF WHAT IS THE BEST GEAR IN ORDER TO PROVIDE ENOUGH TORQUE TO MANAGE THE SLOPE BUT THIS IS NOT NORMAL. THIS COULD BE A SING OF FUTURE FAILURE AND OF COURSE AN ACCIDENT CAN OCCUR. WOULD LIKE THIS TWO POINTS TO BE INVESTIGATED BY NHTSA.
Additional Notes:
THIS IS THE BASE MODEL S AUTOMATIC TRANSMISSION 1.4 TSI. THIS VEHICLE DOESN'T HAVE A GAUGE FOR MEASURING THE TEMPERATURE. UNABLE TO MAKE A DECISION PROMPTLY IF THE CAR STARTS TO HEAT IS A SAFETY PROBLEM. THE CAR APPARENTLY HAS A MECHANISM TO LOWER THE RPMS IF THE CAR STARTS HEATING AND HAS A LIGHT INDICATING THAT SOMETHING IS WRONG WITH THE COOLING SYSTEM BUT IT IS UNACCEPTABLE THAT IN 2016 YOU CAN'T SEE THE ENGINE TEMERATURE. I DIDN'T NOTICE THIS WHILE TESTING THE CAR BEFORE DOING THE PURCHASE AND THOUGHT IT WAS A MATTER OF CONFIGURATION BUT CONFIRMED THIS WITH THE MANUAL. THIS CAR HAS 85 MILES AND WHEN RUNNING THROUGH A SLOPE IN RURAL AREA IF IT DECIDES TO DOWN SHIFT THERES A BUMP OR A KNOCK IN THE TRANSMUTATION AS IF YOU WERE ABUSING THE CAR AND THE MOTOR OR TRANSMISSION MOUNTS CAN'T HOLD ITS FORCE. IT REALLY FEELS AWFUL WHEN THIS HAPPENS. THIS SHOULD HAPPEN SMOOTHLY BUT IT DOESN'T. I UNDERSTAND THAT IT WILL MAKE ITS OWN DECISION OF WHAT IS THE BEST GEAR IN ORDER TO PROVIDE ENOUGH TORQUE TO MANAGE THE SLOPE BUT THIS IS NOT NORMAL. THIS COULD BE A SING OF FUTURE FAILURE AND OF COURSE AN ACCIDENT CAN OCCUR. WOULD LIKE THIS TWO POINTS TO BE INVESTIGATED BY NHTSA.
Mfg Campaign: 10820730
Recall Date: Jan 17, 2016
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THIS IS THE BASE MODEL S AUTOMATIC TRANSMISSION 1.4 TSI. THIS VEHICLE DOESN'T HAVE A GAUGE FOR MEASURING THE TEMPERATURE. UNABLE TO MAKE A DECISION PROMPTLY IF THE CAR STARTS TO HEAT IS A SAFETY PROBLEM. THE CAR APPARENTLY HAS A MECHANISM TO LOWER THE RPMS IF THE CAR STARTS HEATING AND HAS A LIGHT INDICATING THAT SOMETHING IS WRONG WITH THE COOLING SYSTEM BUT IT IS UNACCEPTABLE THAT IN 2016 YOU CAN'T SEE THE ENGINE TEMERATURE. I DIDN'T NOTICE THIS WHILE TESTING THE CAR BEFORE DOING THE PURCHASE AND THOUGHT IT WAS A MATTER OF CONFIGURATION BUT CONFIRMED THIS WITH THE MANUAL. THIS CAR HAS 85 MILES AND WHEN RUNNING THROUGH A SLOPE IN RURAL AREA IF IT DECIDES TO DOWN SHIFT THERES A BUMP OR A KNOCK IN THE TRANSMUTATION AS IF YOU WERE ABUSING THE CAR AND THE MOTOR OR TRANSMISSION MOUNTS CAN'T HOLD ITS FORCE. IT REALLY FEELS AWFUL WHEN THIS HAPPENS. THIS SHOULD HAPPEN SMOOTHLY BUT IT DOESN'T. I UNDERSTAND THAT IT WILL MAKE ITS OWN DECISION OF WHAT IS THE BEST GEAR IN ORDER TO PROVIDE ENOUGH TORQUE TO MANAGE THE SLOPE BUT THIS IS NOT NORMAL. THIS COULD BE A SING OF FUTURE FAILURE AND OF COURSE AN ACCIDENT CAN OCCUR. WOULD LIKE THIS TWO POINTS TO BE INVESTIGATED BY NHTSA.
Corrective Action:
THIS IS THE BASE MODEL S AUTOMATIC TRANSMISSION 1.4 TSI. THIS VEHICLE DOESN'T HAVE A GAUGE FOR MEASURING THE TEMPERATURE. UNABLE TO MAKE A DECISION PROMPTLY IF THE CAR STARTS TO HEAT IS A SAFETY PROBLEM. THE CAR APPARENTLY HAS A MECHANISM TO LOWER THE RPMS IF THE CAR STARTS HEATING AND HAS A LIGHT INDICATING THAT SOMETHING IS WRONG WITH THE COOLING SYSTEM BUT IT IS UNACCEPTABLE THAT IN 2016 YOU CAN'T SEE THE ENGINE TEMERATURE. I DIDN'T NOTICE THIS WHILE TESTING THE CAR BEFORE DOING THE PURCHASE AND THOUGHT IT WAS A MATTER OF CONFIGURATION BUT CONFIRMED THIS WITH THE MANUAL. THIS CAR HAS 85 MILES AND WHEN RUNNING THROUGH A SLOPE IN RURAL AREA IF IT DECIDES TO DOWN SHIFT THERES A BUMP OR A KNOCK IN THE TRANSMUTATION AS IF YOU WERE ABUSING THE CAR AND THE MOTOR OR TRANSMISSION MOUNTS CAN'T HOLD ITS FORCE. IT REALLY FEELS AWFUL WHEN THIS HAPPENS. THIS SHOULD HAPPEN SMOOTHLY BUT IT DOESN'T. I UNDERSTAND THAT IT WILL MAKE ITS OWN DECISION OF WHAT IS THE BEST GEAR IN ORDER TO PROVIDE ENOUGH TORQUE TO MANAGE THE SLOPE BUT THIS IS NOT NORMAL. THIS COULD BE A SING OF FUTURE FAILURE AND OF COURSE AN ACCIDENT CAN OCCUR. WOULD LIKE THIS TWO POINTS TO BE INVESTIGATED BY NHTSA.
Additional Notes:
THIS IS THE BASE MODEL S AUTOMATIC TRANSMISSION 1.4 TSI. THIS VEHICLE DOESN'T HAVE A GAUGE FOR MEASURING THE TEMPERATURE. UNABLE TO MAKE A DECISION PROMPTLY IF THE CAR STARTS TO HEAT IS A SAFETY PROBLEM. THE CAR APPARENTLY HAS A MECHANISM TO LOWER THE RPMS IF THE CAR STARTS HEATING AND HAS A LIGHT INDICATING THAT SOMETHING IS WRONG WITH THE COOLING SYSTEM BUT IT IS UNACCEPTABLE THAT IN 2016 YOU CAN'T SEE THE ENGINE TEMERATURE. I DIDN'T NOTICE THIS WHILE TESTING THE CAR BEFORE DOING THE PURCHASE AND THOUGHT IT WAS A MATTER OF CONFIGURATION BUT CONFIRMED THIS WITH THE MANUAL. THIS CAR HAS 85 MILES AND WHEN RUNNING THROUGH A SLOPE IN RURAL AREA IF IT DECIDES TO DOWN SHIFT THERES A BUMP OR A KNOCK IN THE TRANSMUTATION AS IF YOU WERE ABUSING THE CAR AND THE MOTOR OR TRANSMISSION MOUNTS CAN'T HOLD ITS FORCE. IT REALLY FEELS AWFUL WHEN THIS HAPPENS. THIS SHOULD HAPPEN SMOOTHLY BUT IT DOESN'T. I UNDERSTAND THAT IT WILL MAKE ITS OWN DECISION OF WHAT IS THE BEST GEAR IN ORDER TO PROVIDE ENOUGH TORQUE TO MANAGE THE SLOPE BUT THIS IS NOT NORMAL. THIS COULD BE A SING OF FUTURE FAILURE AND OF COURSE AN ACCIDENT CAN OCCUR. WOULD LIKE THIS TWO POINTS TO BE INVESTIGATED BY NHTSA.
Mfg Campaign: 10820730
Recall Date: Jan 17, 2016
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 40 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND FAILED TO STOP THE VEHICLE WITHOUT WARNING. ALSO, THE VEHICLE VEERED TO THE RIGHT AND EMITTED AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKE PADS AND PERFORMED AN ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 40 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND FAILED TO STOP THE VEHICLE WITHOUT WARNING. ALSO, THE VEHICLE VEERED TO THE RIGHT AND EMITTED AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKE PADS AND PERFORMED AN ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 40 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND FAILED TO STOP THE VEHICLE WITHOUT WARNING. ALSO, THE VEHICLE VEERED TO THE RIGHT AND EMITTED AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKE PADS AND PERFORMED AN ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500.
Mfg Campaign: 10811646
Recall Date: Dec 22, 2015
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 40 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND FAILED TO STOP THE VEHICLE WITHOUT WARNING. ALSO, THE VEHICLE VEERED TO THE RIGHT AND EMITTED AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKE PADS AND PERFORMED AN ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 40 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND FAILED TO STOP THE VEHICLE WITHOUT WARNING. ALSO, THE VEHICLE VEERED TO THE RIGHT AND EMITTED AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKE PADS AND PERFORMED AN ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 40 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND FAILED TO STOP THE VEHICLE WITHOUT WARNING. ALSO, THE VEHICLE VEERED TO THE RIGHT AND EMITTED AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKE PADS AND PERFORMED AN ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500.
Mfg Campaign: 10811646
Recall Date: Dec 22, 2015
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