VOLKSWAGEN JETTA 2016

Complete listing of complaints and recalls for this vehicle

238
Complaints
7
Recalls

Complaints & Recalls

238 Complaints 7 Recalls

Official Safety Recalls - Important!

7 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volkswagen Group Of America, Inc.
NHTSA Campaign: 20V648000 SAFETY RECALL
218.2K Vehicles Affected
Recall Date: Oct 21, 2020
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.

Potential Risk:
A fuel leak increases the risk of a fire.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will replace the fuel rail bolts and, as necessary, the fuel rail. The recall began March 31, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24Gi.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 24Gi
Notice Date: Mar 31, 2021
Recall Date: Oct 21, 2020
Tenneco Automotive
NHTSA Campaign: 20E064000 SAFETY RECALL
38 Vehicles Affected
Recall Date: Sep 23, 2020
Safety Issue:

Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.

Potential Risk:
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
FREE Recall Solution:
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Notice Date: Oct 30, 2020
Recall Date: Sep 23, 2020
Volkswagen Group Of America, Inc.
NHTSA Campaign: 19V615000 SAFETY RECALL
679K Vehicles Affected
Recall Date: Aug 22, 2019
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Potential Risk:
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 37M2
Notice Date: Nov 19, 2019
Recall Date: Aug 22, 2019
Volkswagen Group Of America, Inc.
NHTSA Campaign: 16V403000 SAFETY RECALL
55 Vehicles Affected
Recall Date: Jun 6, 2016
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 Jetta vehicles manufactured October 31, 2015, to January 21, 2016, 2016 Passat vehicles, equipped with 1.8T engines manufactured November 13, 2015, to December 9, 2015, and 2016 Golf vehicles manufactured November 5, 2015, to November 11, 2015. In the affected vehicles, the fuel rail may detach from the cylinder head and result in a fuel leak.

Potential Risk:
A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will replace the cylinder heads, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 15F7.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 15F7
Notice Date: Sep 16, 2016
Recall Date: Jun 6, 2016
Volkswagen Group Of America, Inc.
NHTSA Campaign: 15V705000 SAFETY RECALL
91.9K Vehicles Affected
Recall Date: Oct 26, 2015
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.

Potential Risk:
If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
FREE Recall Solution:
Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 23R1
Notice Date: Mar 9, 2016
Recall Date: Oct 26, 2015

Consumer Complaints

238 Complaints
Volkswagen Group Of America, Inc.
Campaign: 11219780 Other
1 Vehicles Affected
Jun 13, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THE JETTA WHEN TRAVELING ABOUT 40 MILES PER HOUR WAS HIT BY A CHRYSLER 300 TOURING GOING ABOUT 20 MILES PER HOUR NEAR THE DRIVER SIDE FRONT TIRE WITH THE GRILL OF THE CAR. THIS CAUSED THE VEHICLE TO ROLL ONTO THE TOP OF THE CAR. A CAR THIS LOW TO THE GROUND AND SIZE SHOULD HAVE CAUSED IT TO SPIN NOT ROLL OVER. THIS HAPPENED ON A DRY CITY STREET JETTA WAS GOING STRAIGHT.VEHICLE WAS IN GOOD REPAIR

Corrective Action:

THE JETTA WHEN TRAVELING ABOUT 40 MILES PER HOUR WAS HIT BY A CHRYSLER 300 TOURING GOING ABOUT 20 MILES PER HOUR NEAR THE DRIVER SIDE FRONT TIRE WITH THE GRILL OF THE CAR. THIS CAUSED THE VEHICLE TO ROLL ONTO THE TOP OF THE CAR. A CAR THIS LOW TO THE GROUND AND SIZE SHOULD HAVE CAUSED IT TO SPIN NOT ROLL OVER. THIS HAPPENED ON A DRY CITY STREET JETTA WAS GOING STRAIGHT.VEHICLE WAS IN GOOD REPAIR

Additional Notes:

THE JETTA WHEN TRAVELING ABOUT 40 MILES PER HOUR WAS HIT BY A CHRYSLER 300 TOURING GOING ABOUT 20 MILES PER HOUR NEAR THE DRIVER SIDE FRONT TIRE WITH THE GRILL OF THE CAR. THIS CAUSED THE VEHICLE TO ROLL ONTO THE TOP OF THE CAR. A CAR THIS LOW TO THE GROUND AND SIZE SHOULD HAVE CAUSED IT TO SPIN NOT ROLL OVER. THIS HAPPENED ON A DRY CITY STREET JETTA WAS GOING STRAIGHT.VEHICLE WAS IN GOOD REPAIR

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11219780
Notice Date: Jun 13, 2019
Recall Date: Jun 13, 2019
Volkswagen Group Of America, Inc.
Campaign: 11219429 Other
Jun 12, 2019
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT TOOK THE VEHICLE TO GUNTHER VOLKSWAGEN OF COCONUT CREEK (4300 FL-7, COCONUT CREEK, FL 33073) FOR A SOFTWARE UPDATE PER NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES HYDRAULIC). THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE OIL CONSUMPTION ON THE VEHICLE WAS HIGH AND METAL SHAVINGS WERE FOUND INSIDE THE OIL RESERVOIR. THE VEHICLE WAS NOT REPAIRED FOR THE METAL SHAVINGS. THE CONTACT ALSO STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED THE "ECM" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT TOOK THE VEHICLE TO GUNTHER VOLKSWAGEN OF COCONUT CREEK (4300 FL-7, COCONUT CREEK, FL 33073) FOR A SOFTWARE UPDATE PER NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES HYDRAULIC). THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE OIL CONSUMPTION ON THE VEHICLE WAS HIGH AND METAL SHAVINGS WERE FOUND INSIDE THE OIL RESERVOIR. THE VEHICLE WAS NOT REPAIRED FOR THE METAL SHAVINGS. THE CONTACT ALSO STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED THE "ECM" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT TOOK THE VEHICLE TO GUNTHER VOLKSWAGEN OF COCONUT CREEK (4300 FL-7, COCONUT CREEK, FL 33073) FOR A SOFTWARE UPDATE PER NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES HYDRAULIC). THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE OIL CONSUMPTION ON THE VEHICLE WAS HIGH AND METAL SHAVINGS WERE FOUND INSIDE THE OIL RESERVOIR. THE VEHICLE WAS NOT REPAIRED FOR THE METAL SHAVINGS. THE CONTACT ALSO STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED THE "ECM" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11219429
Notice Date: Jun 12, 2019
Recall Date: Jun 12, 2019
Volkswagen Group Of America, Inc.
Campaign: 11219429 Other
Jun 12, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT TOOK THE VEHICLE TO GUNTHER VOLKSWAGEN OF COCONUT CREEK (4300 FL-7, COCONUT CREEK, FL 33073) FOR A SOFTWARE UPDATE PER NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES HYDRAULIC). THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE OIL CONSUMPTION ON THE VEHICLE WAS HIGH AND METAL SHAVINGS WERE FOUND INSIDE THE OIL RESERVOIR. THE VEHICLE WAS NOT REPAIRED FOR THE METAL SHAVINGS. THE CONTACT ALSO STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED THE "ECM" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT TOOK THE VEHICLE TO GUNTHER VOLKSWAGEN OF COCONUT CREEK (4300 FL-7, COCONUT CREEK, FL 33073) FOR A SOFTWARE UPDATE PER NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES HYDRAULIC). THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE OIL CONSUMPTION ON THE VEHICLE WAS HIGH AND METAL SHAVINGS WERE FOUND INSIDE THE OIL RESERVOIR. THE VEHICLE WAS NOT REPAIRED FOR THE METAL SHAVINGS. THE CONTACT ALSO STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED THE "ECM" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT TOOK THE VEHICLE TO GUNTHER VOLKSWAGEN OF COCONUT CREEK (4300 FL-7, COCONUT CREEK, FL 33073) FOR A SOFTWARE UPDATE PER NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES HYDRAULIC). THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE OIL CONSUMPTION ON THE VEHICLE WAS HIGH AND METAL SHAVINGS WERE FOUND INSIDE THE OIL RESERVOIR. THE VEHICLE WAS NOT REPAIRED FOR THE METAL SHAVINGS. THE CONTACT ALSO STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED THE "ECM" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11219429
Notice Date: Jun 12, 2019
Recall Date: Jun 12, 2019
Volkswagen Group Of America, Inc.
Campaign: 11218098 Other
Jun 5, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABOUT A MONTH AGO, I WAD AT AN INTERSECTION WITH MY JETTA WHEN ANOTHER VEHICLE PROMPTED ME TO SLAM ON MY HORN. WHEN I ATTEMPTED TO USE MY HORN, NO SOUND EMINATED FROM THE VEHICLE. UPON ARRIVING HOME, I BEGAN TESTING THE HORN TO NO AVAIL. DUE O THIS ELECTRICAL FAILURE, I'VE BEEN FORCED TO DRIVE WITHOUT A HORN IN THE STATE OF FLORIDA WHICH IS ILLEGAL AND HAVE BEEN PUT AT EXTREME RISK WITH THE INABILITY TO ALERT OTHER DRIVERS WITH MY VEHICLE.

Corrective Action:

ABOUT A MONTH AGO, I WAD AT AN INTERSECTION WITH MY JETTA WHEN ANOTHER VEHICLE PROMPTED ME TO SLAM ON MY HORN. WHEN I ATTEMPTED TO USE MY HORN, NO SOUND EMINATED FROM THE VEHICLE. UPON ARRIVING HOME, I BEGAN TESTING THE HORN TO NO AVAIL. DUE O THIS ELECTRICAL FAILURE, I'VE BEEN FORCED TO DRIVE WITHOUT A HORN IN THE STATE OF FLORIDA WHICH IS ILLEGAL AND HAVE BEEN PUT AT EXTREME RISK WITH THE INABILITY TO ALERT OTHER DRIVERS WITH MY VEHICLE.

Additional Notes:

ABOUT A MONTH AGO, I WAD AT AN INTERSECTION WITH MY JETTA WHEN ANOTHER VEHICLE PROMPTED ME TO SLAM ON MY HORN. WHEN I ATTEMPTED TO USE MY HORN, NO SOUND EMINATED FROM THE VEHICLE. UPON ARRIVING HOME, I BEGAN TESTING THE HORN TO NO AVAIL. DUE O THIS ELECTRICAL FAILURE, I'VE BEEN FORCED TO DRIVE WITHOUT A HORN IN THE STATE OF FLORIDA WHICH IS ILLEGAL AND HAVE BEEN PUT AT EXTREME RISK WITH THE INABILITY TO ALERT OTHER DRIVERS WITH MY VEHICLE.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11218098
Notice Date: Jun 5, 2019
Recall Date: Jun 5, 2019
Volkswagen Group Of America, Inc.
Campaign: 11217474 Other
Jun 3, 2019
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT SEVERAL HOURS AFTER THE VEHICLE WAS PARKED, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE STARTED IN THE ENGINE COMPARTMENT. A FIRE REPORT WAS NOT FILED. THE CONTACT WAS INFORMED THAT THE FIRE WAS CAUSED BY AN ELECTRICAL FAULT UNDER THE HOOD OF THE VEHICLE. THE VEHICLE REMAINED AT THE RESIDENCE. THERE WAS NO ADDITIONAL INSPECTION DONE ON THE VEHICLE. SERRA VOLKSWAGEN LOCATED AT 1490 CENTER POINT PKWY, BIRMINGHAM, AL 35215, WAS CONTACTED BY PHONE AT 205-286-9924, AND THE CONTACT WAS REFERRED TO VOLKSWAGEN CUSTOMER CARE. VOLKSWAGEN CUSTOMER CARE WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. AT PRESENT THE VEHICLE WAS NOT DEEMED TO BE DESTROYED.

Corrective Action:

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT SEVERAL HOURS AFTER THE VEHICLE WAS PARKED, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE STARTED IN THE ENGINE COMPARTMENT. A FIRE REPORT WAS NOT FILED. THE CONTACT WAS INFORMED THAT THE FIRE WAS CAUSED BY AN ELECTRICAL FAULT UNDER THE HOOD OF THE VEHICLE. THE VEHICLE REMAINED AT THE RESIDENCE. THERE WAS NO ADDITIONAL INSPECTION DONE ON THE VEHICLE. SERRA VOLKSWAGEN LOCATED AT 1490 CENTER POINT PKWY, BIRMINGHAM, AL 35215, WAS CONTACTED BY PHONE AT 205-286-9924, AND THE CONTACT WAS REFERRED TO VOLKSWAGEN CUSTOMER CARE. VOLKSWAGEN CUSTOMER CARE WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. AT PRESENT THE VEHICLE WAS NOT DEEMED TO BE DESTROYED.

Additional Notes:

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT STATED THAT SEVERAL HOURS AFTER THE VEHICLE WAS PARKED, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE STARTED IN THE ENGINE COMPARTMENT. A FIRE REPORT WAS NOT FILED. THE CONTACT WAS INFORMED THAT THE FIRE WAS CAUSED BY AN ELECTRICAL FAULT UNDER THE HOOD OF THE VEHICLE. THE VEHICLE REMAINED AT THE RESIDENCE. THERE WAS NO ADDITIONAL INSPECTION DONE ON THE VEHICLE. SERRA VOLKSWAGEN LOCATED AT 1490 CENTER POINT PKWY, BIRMINGHAM, AL 35215, WAS CONTACTED BY PHONE AT 205-286-9924, AND THE CONTACT WAS REFERRED TO VOLKSWAGEN CUSTOMER CARE. VOLKSWAGEN CUSTOMER CARE WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. AT PRESENT THE VEHICLE WAS NOT DEEMED TO BE DESTROYED.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11217474
Notice Date: Jun 3, 2019
Recall Date: Jun 3, 2019
Volkswagen Group Of America, Inc.
Campaign: 11209213 Other
May 22, 2019
Defect Description:

ENGINE

Potential Consequences:

THE KEY GOT STUCK IN THE IGNITION. I COULD NOT TURN THE CAR OFF. I HAD TO REPLACE THE IGNITION LOCK HOUSING.

Corrective Action:

THE KEY GOT STUCK IN THE IGNITION. I COULD NOT TURN THE CAR OFF. I HAD TO REPLACE THE IGNITION LOCK HOUSING.

Additional Notes:

THE KEY GOT STUCK IN THE IGNITION. I COULD NOT TURN THE CAR OFF. I HAD TO REPLACE THE IGNITION LOCK HOUSING.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11209213
Notice Date: May 22, 2019
Recall Date: May 22, 2019
Volkswagen Group Of America, Inc.
Campaign: 11209213 Other
May 22, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THE KEY GOT STUCK IN THE IGNITION. I COULD NOT TURN THE CAR OFF. I HAD TO REPLACE THE IGNITION LOCK HOUSING.

Corrective Action:

THE KEY GOT STUCK IN THE IGNITION. I COULD NOT TURN THE CAR OFF. I HAD TO REPLACE THE IGNITION LOCK HOUSING.

Additional Notes:

THE KEY GOT STUCK IN THE IGNITION. I COULD NOT TURN THE CAR OFF. I HAD TO REPLACE THE IGNITION LOCK HOUSING.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11209213
Notice Date: May 22, 2019
Recall Date: May 22, 2019
Volkswagen Group Of America, Inc.
Campaign: 11204739 Other
Apr 30, 2019
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT TOOK THE VEHICLE IN FOR A STATE EMISSIONS TEST AND WAS GIVEN A CODE. THE CONTACT TOOK THE VEHICLE TO HERITAGE VOLKSWAGEN OF WEST ATLANTA (1981 THORNTON RD, LITHIA SPRINGS, GA 30122) AND WAS INFORMED THAT A NEW EVAP PUMP WAS NEEDED IN ORDER TO PASS EMISSIONS FOR THE STATE OF GEORGIA. THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Corrective Action:

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT TOOK THE VEHICLE IN FOR A STATE EMISSIONS TEST AND WAS GIVEN A CODE. THE CONTACT TOOK THE VEHICLE TO HERITAGE VOLKSWAGEN OF WEST ATLANTA (1981 THORNTON RD, LITHIA SPRINGS, GA 30122) AND WAS INFORMED THAT A NEW EVAP PUMP WAS NEEDED IN ORDER TO PASS EMISSIONS FOR THE STATE OF GEORGIA. THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Additional Notes:

TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT TOOK THE VEHICLE IN FOR A STATE EMISSIONS TEST AND WAS GIVEN A CODE. THE CONTACT TOOK THE VEHICLE TO HERITAGE VOLKSWAGEN OF WEST ATLANTA (1981 THORNTON RD, LITHIA SPRINGS, GA 30122) AND WAS INFORMED THAT A NEW EVAP PUMP WAS NEEDED IN ORDER TO PASS EMISSIONS FOR THE STATE OF GEORGIA. THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11204739
Notice Date: Apr 30, 2019
Recall Date: Apr 30, 2019
Volkswagen Group Of America, Inc.
Campaign: 11197367 Other
Apr 19, 2019
Defect Description:

ENGINE

Potential Consequences:

VEHICLE PAUSES FOR A DANGEROUS NUMBER OF SECONDS WHILE ATTEMPTING TO ACCELERATE ESPECIALLY WHEN CROSSING A VERY BUSY STREET INTERSECTION OR HIGHWAY. IT HAPPENS WHILE MOVING AT ANY TIME. IS UNPREDICTABLE.

Corrective Action:

VEHICLE PAUSES FOR A DANGEROUS NUMBER OF SECONDS WHILE ATTEMPTING TO ACCELERATE ESPECIALLY WHEN CROSSING A VERY BUSY STREET INTERSECTION OR HIGHWAY. IT HAPPENS WHILE MOVING AT ANY TIME. IS UNPREDICTABLE.

Additional Notes:

VEHICLE PAUSES FOR A DANGEROUS NUMBER OF SECONDS WHILE ATTEMPTING TO ACCELERATE ESPECIALLY WHEN CROSSING A VERY BUSY STREET INTERSECTION OR HIGHWAY. IT HAPPENS WHILE MOVING AT ANY TIME. IS UNPREDICTABLE.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11197367
Notice Date: Apr 19, 2019
Recall Date: Apr 19, 2019
Volkswagen Group Of America, Inc.
Campaign: 11197367 Other
Apr 19, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

VEHICLE PAUSES FOR A DANGEROUS NUMBER OF SECONDS WHILE ATTEMPTING TO ACCELERATE ESPECIALLY WHEN CROSSING A VERY BUSY STREET INTERSECTION OR HIGHWAY. IT HAPPENS WHILE MOVING AT ANY TIME. IS UNPREDICTABLE.

Corrective Action:

VEHICLE PAUSES FOR A DANGEROUS NUMBER OF SECONDS WHILE ATTEMPTING TO ACCELERATE ESPECIALLY WHEN CROSSING A VERY BUSY STREET INTERSECTION OR HIGHWAY. IT HAPPENS WHILE MOVING AT ANY TIME. IS UNPREDICTABLE.

Additional Notes:

VEHICLE PAUSES FOR A DANGEROUS NUMBER OF SECONDS WHILE ATTEMPTING TO ACCELERATE ESPECIALLY WHEN CROSSING A VERY BUSY STREET INTERSECTION OR HIGHWAY. IT HAPPENS WHILE MOVING AT ANY TIME. IS UNPREDICTABLE.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11197367
Notice Date: Apr 19, 2019
Recall Date: Apr 19, 2019
Volkswagen Group Of America, Inc.
Campaign: 11195810 Other
1 Vehicles Affected
Apr 12, 2019
Defect Description:

AIR BAGS

Potential Consequences:

I WAS TRAVELING AT 40 MPH THROUGH A CITY STREET INTERSECTION. MY CAR WAS T-BONED ON THE DRIVER'S SIDE WITH SUCH FORCE THAT MY CAR WAS SPUN AROUND ALMOST 180 DEGREES. 80% OF THE IMPACT WAS ON THE DRIVER'S REAR DOOR, 20% ON THE DRIVER'S DOOR. THE SIDE AIRBAGS DID NOT DEPLOY, THIS INCLUDED A CAR EQUIPPED WITH SIDE/CURTAIN AIRBAGS. I HAD ISSUES PREVIOUSLY WITH THE WINDOWS PROPERLY WORKING AND HAD ALL COMPONENTS MINUS THE ELECTRICAL SYSTEM REPLACED ON THE DRIVER'S DOOR AND A PASSENGER DOOR. THERE WERE A FEW OTHER ODDITIES AT TIMES WITH THE ELECTRIC SYSTEM OF THE JETTA. CONSIDERING THE FORCE OF THE IMPACT I SUSPECT AN ELECTRICAL GLITCH WITH THE SENSORS OR SOME OTHER PROBLEM THAT PREVENTED THE AIRBAGS FROM DEPLOYING. THE DAMAGE WAS EXTENSIVE ENOUGH THAT THE CAR WAS TOTALED.

Corrective Action:

I WAS TRAVELING AT 40 MPH THROUGH A CITY STREET INTERSECTION. MY CAR WAS T-BONED ON THE DRIVER'S SIDE WITH SUCH FORCE THAT MY CAR WAS SPUN AROUND ALMOST 180 DEGREES. 80% OF THE IMPACT WAS ON THE DRIVER'S REAR DOOR, 20% ON THE DRIVER'S DOOR. THE SIDE AIRBAGS DID NOT DEPLOY, THIS INCLUDED A CAR EQUIPPED WITH SIDE/CURTAIN AIRBAGS. I HAD ISSUES PREVIOUSLY WITH THE WINDOWS PROPERLY WORKING AND HAD ALL COMPONENTS MINUS THE ELECTRICAL SYSTEM REPLACED ON THE DRIVER'S DOOR AND A PASSENGER DOOR. THERE WERE A FEW OTHER ODDITIES AT TIMES WITH THE ELECTRIC SYSTEM OF THE JETTA. CONSIDERING THE FORCE OF THE IMPACT I SUSPECT AN ELECTRICAL GLITCH WITH THE SENSORS OR SOME OTHER PROBLEM THAT PREVENTED THE AIRBAGS FROM DEPLOYING. THE DAMAGE WAS EXTENSIVE ENOUGH THAT THE CAR WAS TOTALED.

Additional Notes:

I WAS TRAVELING AT 40 MPH THROUGH A CITY STREET INTERSECTION. MY CAR WAS T-BONED ON THE DRIVER'S SIDE WITH SUCH FORCE THAT MY CAR WAS SPUN AROUND ALMOST 180 DEGREES. 80% OF THE IMPACT WAS ON THE DRIVER'S REAR DOOR, 20% ON THE DRIVER'S DOOR. THE SIDE AIRBAGS DID NOT DEPLOY, THIS INCLUDED A CAR EQUIPPED WITH SIDE/CURTAIN AIRBAGS. I HAD ISSUES PREVIOUSLY WITH THE WINDOWS PROPERLY WORKING AND HAD ALL COMPONENTS MINUS THE ELECTRICAL SYSTEM REPLACED ON THE DRIVER'S DOOR AND A PASSENGER DOOR. THERE WERE A FEW OTHER ODDITIES AT TIMES WITH THE ELECTRIC SYSTEM OF THE JETTA. CONSIDERING THE FORCE OF THE IMPACT I SUSPECT AN ELECTRICAL GLITCH WITH THE SENSORS OR SOME OTHER PROBLEM THAT PREVENTED THE AIRBAGS FROM DEPLOYING. THE DAMAGE WAS EXTENSIVE ENOUGH THAT THE CAR WAS TOTALED.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11195810
Notice Date: Apr 12, 2019
Recall Date: Apr 12, 2019
Volkswagen Group Of America, Inc.
Campaign: 11195810 Other
1 Vehicles Affected
Apr 12, 2019
Defect Description:

STRUCTURE:BODY

Potential Consequences:

I WAS TRAVELING AT 40 MPH THROUGH A CITY STREET INTERSECTION. MY CAR WAS T-BONED ON THE DRIVER'S SIDE WITH SUCH FORCE THAT MY CAR WAS SPUN AROUND ALMOST 180 DEGREES. 80% OF THE IMPACT WAS ON THE DRIVER'S REAR DOOR, 20% ON THE DRIVER'S DOOR. THE SIDE AIRBAGS DID NOT DEPLOY, THIS INCLUDED A CAR EQUIPPED WITH SIDE/CURTAIN AIRBAGS. I HAD ISSUES PREVIOUSLY WITH THE WINDOWS PROPERLY WORKING AND HAD ALL COMPONENTS MINUS THE ELECTRICAL SYSTEM REPLACED ON THE DRIVER'S DOOR AND A PASSENGER DOOR. THERE WERE A FEW OTHER ODDITIES AT TIMES WITH THE ELECTRIC SYSTEM OF THE JETTA. CONSIDERING THE FORCE OF THE IMPACT I SUSPECT AN ELECTRICAL GLITCH WITH THE SENSORS OR SOME OTHER PROBLEM THAT PREVENTED THE AIRBAGS FROM DEPLOYING. THE DAMAGE WAS EXTENSIVE ENOUGH THAT THE CAR WAS TOTALED.

Corrective Action:

I WAS TRAVELING AT 40 MPH THROUGH A CITY STREET INTERSECTION. MY CAR WAS T-BONED ON THE DRIVER'S SIDE WITH SUCH FORCE THAT MY CAR WAS SPUN AROUND ALMOST 180 DEGREES. 80% OF THE IMPACT WAS ON THE DRIVER'S REAR DOOR, 20% ON THE DRIVER'S DOOR. THE SIDE AIRBAGS DID NOT DEPLOY, THIS INCLUDED A CAR EQUIPPED WITH SIDE/CURTAIN AIRBAGS. I HAD ISSUES PREVIOUSLY WITH THE WINDOWS PROPERLY WORKING AND HAD ALL COMPONENTS MINUS THE ELECTRICAL SYSTEM REPLACED ON THE DRIVER'S DOOR AND A PASSENGER DOOR. THERE WERE A FEW OTHER ODDITIES AT TIMES WITH THE ELECTRIC SYSTEM OF THE JETTA. CONSIDERING THE FORCE OF THE IMPACT I SUSPECT AN ELECTRICAL GLITCH WITH THE SENSORS OR SOME OTHER PROBLEM THAT PREVENTED THE AIRBAGS FROM DEPLOYING. THE DAMAGE WAS EXTENSIVE ENOUGH THAT THE CAR WAS TOTALED.

Additional Notes:

I WAS TRAVELING AT 40 MPH THROUGH A CITY STREET INTERSECTION. MY CAR WAS T-BONED ON THE DRIVER'S SIDE WITH SUCH FORCE THAT MY CAR WAS SPUN AROUND ALMOST 180 DEGREES. 80% OF THE IMPACT WAS ON THE DRIVER'S REAR DOOR, 20% ON THE DRIVER'S DOOR. THE SIDE AIRBAGS DID NOT DEPLOY, THIS INCLUDED A CAR EQUIPPED WITH SIDE/CURTAIN AIRBAGS. I HAD ISSUES PREVIOUSLY WITH THE WINDOWS PROPERLY WORKING AND HAD ALL COMPONENTS MINUS THE ELECTRICAL SYSTEM REPLACED ON THE DRIVER'S DOOR AND A PASSENGER DOOR. THERE WERE A FEW OTHER ODDITIES AT TIMES WITH THE ELECTRIC SYSTEM OF THE JETTA. CONSIDERING THE FORCE OF THE IMPACT I SUSPECT AN ELECTRICAL GLITCH WITH THE SENSORS OR SOME OTHER PROBLEM THAT PREVENTED THE AIRBAGS FROM DEPLOYING. THE DAMAGE WAS EXTENSIVE ENOUGH THAT THE CAR WAS TOTALED.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11195810
Notice Date: Apr 12, 2019
Recall Date: Apr 12, 2019
Volkswagen Group Of America, Inc.
Campaign: 11195810 Other
1 Vehicles Affected
Apr 12, 2019
Defect Description:

WHEELS

Potential Consequences:

I WAS TRAVELING AT 40 MPH THROUGH A CITY STREET INTERSECTION. MY CAR WAS T-BONED ON THE DRIVER'S SIDE WITH SUCH FORCE THAT MY CAR WAS SPUN AROUND ALMOST 180 DEGREES. 80% OF THE IMPACT WAS ON THE DRIVER'S REAR DOOR, 20% ON THE DRIVER'S DOOR. THE SIDE AIRBAGS DID NOT DEPLOY, THIS INCLUDED A CAR EQUIPPED WITH SIDE/CURTAIN AIRBAGS. I HAD ISSUES PREVIOUSLY WITH THE WINDOWS PROPERLY WORKING AND HAD ALL COMPONENTS MINUS THE ELECTRICAL SYSTEM REPLACED ON THE DRIVER'S DOOR AND A PASSENGER DOOR. THERE WERE A FEW OTHER ODDITIES AT TIMES WITH THE ELECTRIC SYSTEM OF THE JETTA. CONSIDERING THE FORCE OF THE IMPACT I SUSPECT AN ELECTRICAL GLITCH WITH THE SENSORS OR SOME OTHER PROBLEM THAT PREVENTED THE AIRBAGS FROM DEPLOYING. THE DAMAGE WAS EXTENSIVE ENOUGH THAT THE CAR WAS TOTALED.

Corrective Action:

I WAS TRAVELING AT 40 MPH THROUGH A CITY STREET INTERSECTION. MY CAR WAS T-BONED ON THE DRIVER'S SIDE WITH SUCH FORCE THAT MY CAR WAS SPUN AROUND ALMOST 180 DEGREES. 80% OF THE IMPACT WAS ON THE DRIVER'S REAR DOOR, 20% ON THE DRIVER'S DOOR. THE SIDE AIRBAGS DID NOT DEPLOY, THIS INCLUDED A CAR EQUIPPED WITH SIDE/CURTAIN AIRBAGS. I HAD ISSUES PREVIOUSLY WITH THE WINDOWS PROPERLY WORKING AND HAD ALL COMPONENTS MINUS THE ELECTRICAL SYSTEM REPLACED ON THE DRIVER'S DOOR AND A PASSENGER DOOR. THERE WERE A FEW OTHER ODDITIES AT TIMES WITH THE ELECTRIC SYSTEM OF THE JETTA. CONSIDERING THE FORCE OF THE IMPACT I SUSPECT AN ELECTRICAL GLITCH WITH THE SENSORS OR SOME OTHER PROBLEM THAT PREVENTED THE AIRBAGS FROM DEPLOYING. THE DAMAGE WAS EXTENSIVE ENOUGH THAT THE CAR WAS TOTALED.

Additional Notes:

I WAS TRAVELING AT 40 MPH THROUGH A CITY STREET INTERSECTION. MY CAR WAS T-BONED ON THE DRIVER'S SIDE WITH SUCH FORCE THAT MY CAR WAS SPUN AROUND ALMOST 180 DEGREES. 80% OF THE IMPACT WAS ON THE DRIVER'S REAR DOOR, 20% ON THE DRIVER'S DOOR. THE SIDE AIRBAGS DID NOT DEPLOY, THIS INCLUDED A CAR EQUIPPED WITH SIDE/CURTAIN AIRBAGS. I HAD ISSUES PREVIOUSLY WITH THE WINDOWS PROPERLY WORKING AND HAD ALL COMPONENTS MINUS THE ELECTRICAL SYSTEM REPLACED ON THE DRIVER'S DOOR AND A PASSENGER DOOR. THERE WERE A FEW OTHER ODDITIES AT TIMES WITH THE ELECTRIC SYSTEM OF THE JETTA. CONSIDERING THE FORCE OF THE IMPACT I SUSPECT AN ELECTRICAL GLITCH WITH THE SENSORS OR SOME OTHER PROBLEM THAT PREVENTED THE AIRBAGS FROM DEPLOYING. THE DAMAGE WAS EXTENSIVE ENOUGH THAT THE CAR WAS TOTALED.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11195810
Notice Date: Apr 12, 2019
Recall Date: Apr 12, 2019
Volkswagen Group Of America, Inc.
Campaign: 11183843 Other
Mar 4, 2019
Defect Description:

AIR BAGS

Potential Consequences:

VIN NUMBER NOT ON RECALL. LIGHT OF AIR BAG IS ON.

Corrective Action:

VIN NUMBER NOT ON RECALL. LIGHT OF AIR BAG IS ON.

Additional Notes:

VIN NUMBER NOT ON RECALL. LIGHT OF AIR BAG IS ON.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11183843
Notice Date: Mar 4, 2019
Recall Date: Mar 4, 2019
Volkswagen Group Of America, Inc.
Campaign: 11172194 Other
Jan 25, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THE IGNITION WHEN AUTOMOBILE IS IN PARK YOU CAN'T TURN OFF ENGINE . THIS HAS HAPPEN SEVERAL TIMES IN THE LAST WEEK

Corrective Action:

THE IGNITION WHEN AUTOMOBILE IS IN PARK YOU CAN'T TURN OFF ENGINE . THIS HAS HAPPEN SEVERAL TIMES IN THE LAST WEEK

Additional Notes:

THE IGNITION WHEN AUTOMOBILE IS IN PARK YOU CAN'T TURN OFF ENGINE . THIS HAS HAPPEN SEVERAL TIMES IN THE LAST WEEK

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11172194
Notice Date: Jan 25, 2019
Recall Date: Jan 25, 2019
Volkswagen Group Of America, Inc.
Campaign: 11166111 Other
Jan 9, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

THE VIN NUMBER FOR MY CAR IS NOT INCLUDED IN THE RECALL TO UPDATE THE SOFTWARE THAT AFFECTS THE BRAKE BOOSTER. SINCE ABOUT 2 WEEKS AFTER PURCHASING THE CAR IT STARTED TO TRIGGER THE CHECK ENGINE LIGHT.

Corrective Action:

THE VIN NUMBER FOR MY CAR IS NOT INCLUDED IN THE RECALL TO UPDATE THE SOFTWARE THAT AFFECTS THE BRAKE BOOSTER. SINCE ABOUT 2 WEEKS AFTER PURCHASING THE CAR IT STARTED TO TRIGGER THE CHECK ENGINE LIGHT.

Additional Notes:

THE VIN NUMBER FOR MY CAR IS NOT INCLUDED IN THE RECALL TO UPDATE THE SOFTWARE THAT AFFECTS THE BRAKE BOOSTER. SINCE ABOUT 2 WEEKS AFTER PURCHASING THE CAR IT STARTED TO TRIGGER THE CHECK ENGINE LIGHT.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11166111
Notice Date: Jan 9, 2019
Recall Date: Jan 9, 2019
Volkswagen Group Of America, Inc.
Campaign: 11155812 Other
Dec 3, 2018
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ON MY HOME STOP BY WALMART AND THE KEY WOULD NOT COME OUT OF THE IGNITION. DIDN'T GO IN THE STORE AGAIN JUST WENT HOME AND IT STILL WOULD NOT COME OUT OF THE IGNITION. SINCE MY NEIGHBOR HAS 2 VW CARS I WENT TO HIS HOUSE AND I WAS INFORMED THAT THERE WAS A RECALL FOR THE 2016 PASSET. HE CHECKED ON MY CAR AND TRIED TO GET THE KEY OUT AFTER WE CALLED STOKES VW ON ASHLEY PHOSPHATE RD. THE SERVICE PERSON SUGGESTED BRINGING IT IN AN LEAVE IT BUT DIDNT HAVE A LOANER CAR FOR ME TO GET TO WORK..HE SUGGESTED JIGGLING THE KEY WHILE TURNING THE WHEEL BECAUSE THATS WHAT THET DO. THE VEHICLE WAS STATIONARY. IN A STORE PARKING LOT. ALSO THE WINDOW WOULD NOT GO UP THIS INCIDENT HAPPEN ABOUT A MONTH AFTER I PURCHASE THE CAR. I THOUGHT MAYBE BECAUSE IT WAS AFTER 5 IN THE MORNING. IT HAPPEN AGAIN AND THEN IT HAPPEN AGAIN AND THIS TIME IT WOULD NOT GO UP IT WAS OVER 8 HOURS BEFORE IT DID AND I NEEDED TO GO BACK TO WORK AND LEAVE MY CAR WINDOW DOWN. VERY DISAPPOINTED IN VW.

Corrective Action:

ON MY HOME STOP BY WALMART AND THE KEY WOULD NOT COME OUT OF THE IGNITION. DIDN'T GO IN THE STORE AGAIN JUST WENT HOME AND IT STILL WOULD NOT COME OUT OF THE IGNITION. SINCE MY NEIGHBOR HAS 2 VW CARS I WENT TO HIS HOUSE AND I WAS INFORMED THAT THERE WAS A RECALL FOR THE 2016 PASSET. HE CHECKED ON MY CAR AND TRIED TO GET THE KEY OUT AFTER WE CALLED STOKES VW ON ASHLEY PHOSPHATE RD. THE SERVICE PERSON SUGGESTED BRINGING IT IN AN LEAVE IT BUT DIDNT HAVE A LOANER CAR FOR ME TO GET TO WORK..HE SUGGESTED JIGGLING THE KEY WHILE TURNING THE WHEEL BECAUSE THATS WHAT THET DO. THE VEHICLE WAS STATIONARY. IN A STORE PARKING LOT. ALSO THE WINDOW WOULD NOT GO UP THIS INCIDENT HAPPEN ABOUT A MONTH AFTER I PURCHASE THE CAR. I THOUGHT MAYBE BECAUSE IT WAS AFTER 5 IN THE MORNING. IT HAPPEN AGAIN AND THEN IT HAPPEN AGAIN AND THIS TIME IT WOULD NOT GO UP IT WAS OVER 8 HOURS BEFORE IT DID AND I NEEDED TO GO BACK TO WORK AND LEAVE MY CAR WINDOW DOWN. VERY DISAPPOINTED IN VW.

Additional Notes:

ON MY HOME STOP BY WALMART AND THE KEY WOULD NOT COME OUT OF THE IGNITION. DIDN'T GO IN THE STORE AGAIN JUST WENT HOME AND IT STILL WOULD NOT COME OUT OF THE IGNITION. SINCE MY NEIGHBOR HAS 2 VW CARS I WENT TO HIS HOUSE AND I WAS INFORMED THAT THERE WAS A RECALL FOR THE 2016 PASSET. HE CHECKED ON MY CAR AND TRIED TO GET THE KEY OUT AFTER WE CALLED STOKES VW ON ASHLEY PHOSPHATE RD. THE SERVICE PERSON SUGGESTED BRINGING IT IN AN LEAVE IT BUT DIDNT HAVE A LOANER CAR FOR ME TO GET TO WORK..HE SUGGESTED JIGGLING THE KEY WHILE TURNING THE WHEEL BECAUSE THATS WHAT THET DO. THE VEHICLE WAS STATIONARY. IN A STORE PARKING LOT. ALSO THE WINDOW WOULD NOT GO UP THIS INCIDENT HAPPEN ABOUT A MONTH AFTER I PURCHASE THE CAR. I THOUGHT MAYBE BECAUSE IT WAS AFTER 5 IN THE MORNING. IT HAPPEN AGAIN AND THEN IT HAPPEN AGAIN AND THIS TIME IT WOULD NOT GO UP IT WAS OVER 8 HOURS BEFORE IT DID AND I NEEDED TO GO BACK TO WORK AND LEAVE MY CAR WINDOW DOWN. VERY DISAPPOINTED IN VW.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11155812
Notice Date: Dec 3, 2018
Recall Date: Dec 3, 2018
Volkswagen Group Of America, Inc.
Campaign: 11153431 Other
Nov 23, 2018
Defect Description:

STEERING

Potential Consequences:

KEY STUCK IN IGNITION WHILE VEHICLE IS STILL ON, IT CAN'T BE TURNED OFF. THIS HAPPENS WHILE VEHICLE IS IN PARKED POSITION.

Corrective Action:

KEY STUCK IN IGNITION WHILE VEHICLE IS STILL ON, IT CAN'T BE TURNED OFF. THIS HAPPENS WHILE VEHICLE IS IN PARKED POSITION.

Additional Notes:

KEY STUCK IN IGNITION WHILE VEHICLE IS STILL ON, IT CAN'T BE TURNED OFF. THIS HAPPENS WHILE VEHICLE IS IN PARKED POSITION.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11153431
Notice Date: Nov 23, 2018
Recall Date: Nov 23, 2018
Volkswagen Group Of America, Inc.
Campaign: 11151506 Other
Nov 14, 2018
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

WHEN PULLING INTO A PARKING SPACE IN A LARGE PARKING LOT, AS SOON AS I STARTED THE TURN, MY CAR ACCELERATED DRAMATICALLY CAUSING THE CAR TO JUMP THE CURB AND HIT THE CONCRETE BASE OF A LIGHT POLE HEAD ON. AIRBAGS WERE NOT DEPLOYED. INSURANCE DECLARED THE VEHICLE A TOTAL LOSS. I DID CONTACT VW CUSTOMER CARE WHO HAS TOLD ME MY ISSUE HAS BEEN WELL DOCUMENTED, HOWEVER, NEITHER VW OR MY INSURANCE COMPANY LOOKED ANY FURTHER AT THE VEHICLE FOR ISSUES.

Corrective Action:

WHEN PULLING INTO A PARKING SPACE IN A LARGE PARKING LOT, AS SOON AS I STARTED THE TURN, MY CAR ACCELERATED DRAMATICALLY CAUSING THE CAR TO JUMP THE CURB AND HIT THE CONCRETE BASE OF A LIGHT POLE HEAD ON. AIRBAGS WERE NOT DEPLOYED. INSURANCE DECLARED THE VEHICLE A TOTAL LOSS. I DID CONTACT VW CUSTOMER CARE WHO HAS TOLD ME MY ISSUE HAS BEEN WELL DOCUMENTED, HOWEVER, NEITHER VW OR MY INSURANCE COMPANY LOOKED ANY FURTHER AT THE VEHICLE FOR ISSUES.

Additional Notes:

WHEN PULLING INTO A PARKING SPACE IN A LARGE PARKING LOT, AS SOON AS I STARTED THE TURN, MY CAR ACCELERATED DRAMATICALLY CAUSING THE CAR TO JUMP THE CURB AND HIT THE CONCRETE BASE OF A LIGHT POLE HEAD ON. AIRBAGS WERE NOT DEPLOYED. INSURANCE DECLARED THE VEHICLE A TOTAL LOSS. I DID CONTACT VW CUSTOMER CARE WHO HAS TOLD ME MY ISSUE HAS BEEN WELL DOCUMENTED, HOWEVER, NEITHER VW OR MY INSURANCE COMPANY LOOKED ANY FURTHER AT THE VEHICLE FOR ISSUES.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11151506
Notice Date: Nov 14, 2018
Recall Date: Nov 14, 2018
Volkswagen Group Of America, Inc.
Campaign: 11151631 Other
Nov 14, 2018
Defect Description:

SERVICE BRAKES

Potential Consequences:

TODAY (NOV14, 2018) WHEN I BRAKED TO AVOID RUNNING INTO A BRAKING CAR IN FRONT OF ME, THE CAR DIDN'T SEEM TO REDUCE SPEED AT ALL. IT RESULTED IN A CRASH THAT DEPLOYED 5 AIR BAGS OF MY CAR. THE SAME CAR HAD A SIMILAR ACCIDENT IN WHICH BRAKE DIDN'T WORK ON MARCH 7, 2018.

Corrective Action:

TODAY (NOV14, 2018) WHEN I BRAKED TO AVOID RUNNING INTO A BRAKING CAR IN FRONT OF ME, THE CAR DIDN'T SEEM TO REDUCE SPEED AT ALL. IT RESULTED IN A CRASH THAT DEPLOYED 5 AIR BAGS OF MY CAR. THE SAME CAR HAD A SIMILAR ACCIDENT IN WHICH BRAKE DIDN'T WORK ON MARCH 7, 2018.

Additional Notes:

TODAY (NOV14, 2018) WHEN I BRAKED TO AVOID RUNNING INTO A BRAKING CAR IN FRONT OF ME, THE CAR DIDN'T SEEM TO REDUCE SPEED AT ALL. IT RESULTED IN A CRASH THAT DEPLOYED 5 AIR BAGS OF MY CAR. THE SAME CAR HAD A SIMILAR ACCIDENT IN WHICH BRAKE DIDN'T WORK ON MARCH 7, 2018.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 11151631
Notice Date: Nov 14, 2018
Recall Date: Nov 14, 2018

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury