Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 20UF/AUDI:20YF
Recall Date: Feb 14, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 90W7
Recall Date: Sep 6, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28H7
Recall Date: Aug 30, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AU:45J7,VW:45J6,45J8
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40P1
Recall Date: Dec 11, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01D7
Recall Date: Sep 25, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42J5
Recall Date: Mar 6, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America (Volkswagen) is recalling certain 2019 Jetta vehicles. An incorrect driver frontal airbag may have been installed during a service/repair visit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov
Mfg Campaign: 69Y7
Recall Date: Feb 20, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42J2/42J3
Recall Date: Dec 19, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 90L3 / 90L4
Recall Date: Nov 26, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Jetta vehicles equipped with LED headlights. The passenger side headlight may be incorrectly positioned, reducing the driver's visibility when it is dark. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 94L1
Recall Date: Sep 26, 2018
Consumer Complaints
724 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE INFOTAINMENT SYSTEM DISPLAYS A MESSAGE SAYING 'OPERATING OUTSIDE OF NORMAL OPERATING TEMPERATURE' WHEN THE HEATER IS RUNNING, AND SHUTS OFF DISABLING ANY FUNCTIONALITY. INCLUDING BACK UP CAMERA, WHICH HAS PERSONALLY CAUSED ME TO BACK INTO A POLE AS I WAS MID REVERSAL WHEN IT SHUT OFF. IT HAPPENS WHEN MOVING OR STATIONARY. HAVE BEEN UNABLE TO CAPTURE IMAGES, HOWEVER IT HAS HAPPENED MULTIPLE TIMES. HAVE BEEN TO THE DEALER AND THEY ARE UNABLE TO FIND THE ISSUE.
Corrective Action:
THE INFOTAINMENT SYSTEM DISPLAYS A MESSAGE SAYING 'OPERATING OUTSIDE OF NORMAL OPERATING TEMPERATURE' WHEN THE HEATER IS RUNNING, AND SHUTS OFF DISABLING ANY FUNCTIONALITY. INCLUDING BACK UP CAMERA, WHICH HAS PERSONALLY CAUSED ME TO BACK INTO A POLE AS I WAS MID REVERSAL WHEN IT SHUT OFF. IT HAPPENS WHEN MOVING OR STATIONARY. HAVE BEEN UNABLE TO CAPTURE IMAGES, HOWEVER IT HAS HAPPENED MULTIPLE TIMES. HAVE BEEN TO THE DEALER AND THEY ARE UNABLE TO FIND THE ISSUE.
Additional Notes:
THE INFOTAINMENT SYSTEM DISPLAYS A MESSAGE SAYING 'OPERATING OUTSIDE OF NORMAL OPERATING TEMPERATURE' WHEN THE HEATER IS RUNNING, AND SHUTS OFF DISABLING ANY FUNCTIONALITY. INCLUDING BACK UP CAMERA, WHICH HAS PERSONALLY CAUSED ME TO BACK INTO A POLE AS I WAS MID REVERSAL WHEN IT SHUT OFF. IT HAPPENS WHEN MOVING OR STATIONARY. HAVE BEEN UNABLE TO CAPTURE IMAGES, HOWEVER IT HAS HAPPENED MULTIPLE TIMES. HAVE BEEN TO THE DEALER AND THEY ARE UNABLE TO FIND THE ISSUE.
Mfg Campaign: 11196486
Recall Date: Apr 15, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION TORQUE CONVERTER ISSUE. TRANSMISSION MAKES LOUD NOISE IN 5TH AROUND 25 - 30 MPH GEAR. HAS A VIBRATION OVER 45 MPH AND OVER AT STEADY SPEED. VW HAS A SOFTWARE PATCH TCM 37L7 (HELPS TO REDUCE 450HZ VIBRATION) WHICH IS SUPPOSE TO HELP, BUT THEY WILL NOT PATCH CARS ALREADY SOLD. WHEN I BOUGHT MY VEHICLE IT HAD UNDER 10 MILES. IT DID NOT HAVE THIS ISSUE UNTIL I PUT ON JUST OVER 100 MILES. THE PATCH IS MORE OF A MASK THAN A FIX. V W ALSO HAS HAD MANY TRANSMISSION SEAL LEAKS, I SUSPECT THAT THE VIBRATION THE TORQUE CONVERTER PRODUCES IS THE CAUSE.
Corrective Action:
TRANSMISSION TORQUE CONVERTER ISSUE. TRANSMISSION MAKES LOUD NOISE IN 5TH AROUND 25 - 30 MPH GEAR. HAS A VIBRATION OVER 45 MPH AND OVER AT STEADY SPEED. VW HAS A SOFTWARE PATCH TCM 37L7 (HELPS TO REDUCE 450HZ VIBRATION) WHICH IS SUPPOSE TO HELP, BUT THEY WILL NOT PATCH CARS ALREADY SOLD. WHEN I BOUGHT MY VEHICLE IT HAD UNDER 10 MILES. IT DID NOT HAVE THIS ISSUE UNTIL I PUT ON JUST OVER 100 MILES. THE PATCH IS MORE OF A MASK THAN A FIX. V W ALSO HAS HAD MANY TRANSMISSION SEAL LEAKS, I SUSPECT THAT THE VIBRATION THE TORQUE CONVERTER PRODUCES IS THE CAUSE.
Additional Notes:
TRANSMISSION TORQUE CONVERTER ISSUE. TRANSMISSION MAKES LOUD NOISE IN 5TH AROUND 25 - 30 MPH GEAR. HAS A VIBRATION OVER 45 MPH AND OVER AT STEADY SPEED. VW HAS A SOFTWARE PATCH TCM 37L7 (HELPS TO REDUCE 450HZ VIBRATION) WHICH IS SUPPOSE TO HELP, BUT THEY WILL NOT PATCH CARS ALREADY SOLD. WHEN I BOUGHT MY VEHICLE IT HAD UNDER 10 MILES. IT DID NOT HAVE THIS ISSUE UNTIL I PUT ON JUST OVER 100 MILES. THE PATCH IS MORE OF A MASK THAN A FIX. V W ALSO HAS HAD MANY TRANSMISSION SEAL LEAKS, I SUSPECT THAT THE VIBRATION THE TORQUE CONVERTER PRODUCES IS THE CAUSE.
Mfg Campaign: 11195373
Recall Date: Apr 10, 2019
Volkswagen Group Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
I HAVEN'T RECEIVED ANY NOTICE FROM THE MANUFACTURER ON RECALL 19V188 - REAR AXLE COIL SPRINGS. I WAS MADE AWARE OF THE RECALL VIA THE LOCAL NEWS STATION AND WAS DIRECTED TO THE NHTSA WEBSITE, WHERE I LOOKED UP THE VIN ON MY CAR AND CONFIRMED THE RECALL. I IMMEDIATELY CONTACTED MY LOCAL DEALERSHIP MECHANIC AND WAS INFORMED I WOULD RECEIVE A CALL BACK WITH IF THEY HAD THE PART AND WHEN IT COULD BE REPLACED. 4 DAYS LATER (TODAY) I GET THE CALL AND WAS TOLD THAT THE PARTS ARE ON BACK ORDER. THIS UPSET ME BECAUSE IT IS A SERIOUS REPLACEMENT. I DRIVE 500 MILES TO WORK ON THE INTERSTATE A WEEK! THIS IS A BRAND NEW CAR, ONLY 6 MONTHS OLD, WITH A $450 A MONTH PRICE TAG (THE WHOLE PRIORITY FOR LIFE). I CONTACTED THE DEALERSHIP WHERE THE CAR WAS BROUGHT AND WAS TOLD THAT CARS GET RECALLS ALL THE TIME AND THAT THIS WASN'T A BIG DEAL. THOUGH THERE WAS NOTHING THEY COULD DO UNTIL THEY COULD GET THE PARTS. THIS IS A SERIOUS HIGHWAY RISK AND AWFUL CUSTOMER SERVICE, FROM A MANUFACTURER THAT CLAIMS TO ALWAYS HAVE YOUR BACK!!!!!!! I COULD HAVE BEEN BETTER OFF WITH A USED VEHICLE. I'M GUESSING THE MANUFACTURER IS OK WITH UNSAFE VEHICLES BEING OUT ON THE ROADWAY. IF THESE SPRINGS BREAK AND I GET IN AN ACCIDENT, YOU CAN BE SURE THAT I WILL CONTACT A LAWYER.
Corrective Action:
I HAVEN'T RECEIVED ANY NOTICE FROM THE MANUFACTURER ON RECALL 19V188 - REAR AXLE COIL SPRINGS. I WAS MADE AWARE OF THE RECALL VIA THE LOCAL NEWS STATION AND WAS DIRECTED TO THE NHTSA WEBSITE, WHERE I LOOKED UP THE VIN ON MY CAR AND CONFIRMED THE RECALL. I IMMEDIATELY CONTACTED MY LOCAL DEALERSHIP MECHANIC AND WAS INFORMED I WOULD RECEIVE A CALL BACK WITH IF THEY HAD THE PART AND WHEN IT COULD BE REPLACED. 4 DAYS LATER (TODAY) I GET THE CALL AND WAS TOLD THAT THE PARTS ARE ON BACK ORDER. THIS UPSET ME BECAUSE IT IS A SERIOUS REPLACEMENT. I DRIVE 500 MILES TO WORK ON THE INTERSTATE A WEEK! THIS IS A BRAND NEW CAR, ONLY 6 MONTHS OLD, WITH A $450 A MONTH PRICE TAG (THE WHOLE PRIORITY FOR LIFE). I CONTACTED THE DEALERSHIP WHERE THE CAR WAS BROUGHT AND WAS TOLD THAT CARS GET RECALLS ALL THE TIME AND THAT THIS WASN'T A BIG DEAL. THOUGH THERE WAS NOTHING THEY COULD DO UNTIL THEY COULD GET THE PARTS. THIS IS A SERIOUS HIGHWAY RISK AND AWFUL CUSTOMER SERVICE, FROM A MANUFACTURER THAT CLAIMS TO ALWAYS HAVE YOUR BACK!!!!!!! I COULD HAVE BEEN BETTER OFF WITH A USED VEHICLE. I'M GUESSING THE MANUFACTURER IS OK WITH UNSAFE VEHICLES BEING OUT ON THE ROADWAY. IF THESE SPRINGS BREAK AND I GET IN AN ACCIDENT, YOU CAN BE SURE THAT I WILL CONTACT A LAWYER.
Additional Notes:
I HAVEN'T RECEIVED ANY NOTICE FROM THE MANUFACTURER ON RECALL 19V188 - REAR AXLE COIL SPRINGS. I WAS MADE AWARE OF THE RECALL VIA THE LOCAL NEWS STATION AND WAS DIRECTED TO THE NHTSA WEBSITE, WHERE I LOOKED UP THE VIN ON MY CAR AND CONFIRMED THE RECALL. I IMMEDIATELY CONTACTED MY LOCAL DEALERSHIP MECHANIC AND WAS INFORMED I WOULD RECEIVE A CALL BACK WITH IF THEY HAD THE PART AND WHEN IT COULD BE REPLACED. 4 DAYS LATER (TODAY) I GET THE CALL AND WAS TOLD THAT THE PARTS ARE ON BACK ORDER. THIS UPSET ME BECAUSE IT IS A SERIOUS REPLACEMENT. I DRIVE 500 MILES TO WORK ON THE INTERSTATE A WEEK! THIS IS A BRAND NEW CAR, ONLY 6 MONTHS OLD, WITH A $450 A MONTH PRICE TAG (THE WHOLE PRIORITY FOR LIFE). I CONTACTED THE DEALERSHIP WHERE THE CAR WAS BROUGHT AND WAS TOLD THAT CARS GET RECALLS ALL THE TIME AND THAT THIS WASN'T A BIG DEAL. THOUGH THERE WAS NOTHING THEY COULD DO UNTIL THEY COULD GET THE PARTS. THIS IS A SERIOUS HIGHWAY RISK AND AWFUL CUSTOMER SERVICE, FROM A MANUFACTURER THAT CLAIMS TO ALWAYS HAVE YOUR BACK!!!!!!! I COULD HAVE BEEN BETTER OFF WITH A USED VEHICLE. I'M GUESSING THE MANUFACTURER IS OK WITH UNSAFE VEHICLES BEING OUT ON THE ROADWAY. IF THESE SPRINGS BREAK AND I GET IN AN ACCIDENT, YOU CAN BE SURE THAT I WILL CONTACT A LAWYER.
Mfg Campaign: 11193864
Recall Date: Apr 4, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I JUST PURCHASED A 2019 JETTA R LINE AND SINCE DAY ONE I HAVE A GRINDING NOISE COMING FROM THE TRANSFER CASE OR THE TRANSMISSION. IT'S ALWAYS THERE AT AROUND 50KM/PER HOUR FOR ABOUT 2 SEC. LIKE MANY OTHERS SAID IT DOESN'T FEEL RIGHT FOR ME. I HOPE VW WILL TAKE ACTION AND DO SOMETHING ABOUT IT. ON TOP OF THAT I LOST ALL MY RADIO PRESETS AND THE SCREEN HAS STARTED TO FREEZE. I ALSO NOTICE A KNOCKING SOUND IN THE REAR SUSPENSION OVER NORMAL BUMPS.
Corrective Action:
I JUST PURCHASED A 2019 JETTA R LINE AND SINCE DAY ONE I HAVE A GRINDING NOISE COMING FROM THE TRANSFER CASE OR THE TRANSMISSION. IT'S ALWAYS THERE AT AROUND 50KM/PER HOUR FOR ABOUT 2 SEC. LIKE MANY OTHERS SAID IT DOESN'T FEEL RIGHT FOR ME. I HOPE VW WILL TAKE ACTION AND DO SOMETHING ABOUT IT. ON TOP OF THAT I LOST ALL MY RADIO PRESETS AND THE SCREEN HAS STARTED TO FREEZE. I ALSO NOTICE A KNOCKING SOUND IN THE REAR SUSPENSION OVER NORMAL BUMPS.
Additional Notes:
I JUST PURCHASED A 2019 JETTA R LINE AND SINCE DAY ONE I HAVE A GRINDING NOISE COMING FROM THE TRANSFER CASE OR THE TRANSMISSION. IT'S ALWAYS THERE AT AROUND 50KM/PER HOUR FOR ABOUT 2 SEC. LIKE MANY OTHERS SAID IT DOESN'T FEEL RIGHT FOR ME. I HOPE VW WILL TAKE ACTION AND DO SOMETHING ABOUT IT. ON TOP OF THAT I LOST ALL MY RADIO PRESETS AND THE SCREEN HAS STARTED TO FREEZE. I ALSO NOTICE A KNOCKING SOUND IN THE REAR SUSPENSION OVER NORMAL BUMPS.
Mfg Campaign: 11193574
Recall Date: Apr 3, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I JUST PURCHASED A 2019 JETTA R LINE AND SINCE DAY ONE I HAVE A GRINDING NOISE COMING FROM THE TRANSFER CASE OR THE TRANSMISSION. IT'S ALWAYS THERE AT AROUND 50KM/PER HOUR FOR ABOUT 2 SEC. LIKE MANY OTHERS SAID IT DOESN'T FEEL RIGHT FOR ME. I HOPE VW WILL TAKE ACTION AND DO SOMETHING ABOUT IT. ON TOP OF THAT I LOST ALL MY RADIO PRESETS AND THE SCREEN HAS STARTED TO FREEZE. I ALSO NOTICE A KNOCKING SOUND IN THE REAR SUSPENSION OVER NORMAL BUMPS.
Corrective Action:
I JUST PURCHASED A 2019 JETTA R LINE AND SINCE DAY ONE I HAVE A GRINDING NOISE COMING FROM THE TRANSFER CASE OR THE TRANSMISSION. IT'S ALWAYS THERE AT AROUND 50KM/PER HOUR FOR ABOUT 2 SEC. LIKE MANY OTHERS SAID IT DOESN'T FEEL RIGHT FOR ME. I HOPE VW WILL TAKE ACTION AND DO SOMETHING ABOUT IT. ON TOP OF THAT I LOST ALL MY RADIO PRESETS AND THE SCREEN HAS STARTED TO FREEZE. I ALSO NOTICE A KNOCKING SOUND IN THE REAR SUSPENSION OVER NORMAL BUMPS.
Additional Notes:
I JUST PURCHASED A 2019 JETTA R LINE AND SINCE DAY ONE I HAVE A GRINDING NOISE COMING FROM THE TRANSFER CASE OR THE TRANSMISSION. IT'S ALWAYS THERE AT AROUND 50KM/PER HOUR FOR ABOUT 2 SEC. LIKE MANY OTHERS SAID IT DOESN'T FEEL RIGHT FOR ME. I HOPE VW WILL TAKE ACTION AND DO SOMETHING ABOUT IT. ON TOP OF THAT I LOST ALL MY RADIO PRESETS AND THE SCREEN HAS STARTED TO FREEZE. I ALSO NOTICE A KNOCKING SOUND IN THE REAR SUSPENSION OVER NORMAL BUMPS.
Mfg Campaign: 11193574
Recall Date: Apr 3, 2019
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I JUST PURCHASED A 2019 JETTA R LINE AND SINCE DAY ONE I HAVE A GRINDING NOISE COMING FROM THE TRANSFER CASE OR THE TRANSMISSION. IT'S ALWAYS THERE AT AROUND 50KM/PER HOUR FOR ABOUT 2 SEC. LIKE MANY OTHERS SAID IT DOESN'T FEEL RIGHT FOR ME. I HOPE VW WILL TAKE ACTION AND DO SOMETHING ABOUT IT. ON TOP OF THAT I LOST ALL MY RADIO PRESETS AND THE SCREEN HAS STARTED TO FREEZE. I ALSO NOTICE A KNOCKING SOUND IN THE REAR SUSPENSION OVER NORMAL BUMPS.
Corrective Action:
I JUST PURCHASED A 2019 JETTA R LINE AND SINCE DAY ONE I HAVE A GRINDING NOISE COMING FROM THE TRANSFER CASE OR THE TRANSMISSION. IT'S ALWAYS THERE AT AROUND 50KM/PER HOUR FOR ABOUT 2 SEC. LIKE MANY OTHERS SAID IT DOESN'T FEEL RIGHT FOR ME. I HOPE VW WILL TAKE ACTION AND DO SOMETHING ABOUT IT. ON TOP OF THAT I LOST ALL MY RADIO PRESETS AND THE SCREEN HAS STARTED TO FREEZE. I ALSO NOTICE A KNOCKING SOUND IN THE REAR SUSPENSION OVER NORMAL BUMPS.
Additional Notes:
I JUST PURCHASED A 2019 JETTA R LINE AND SINCE DAY ONE I HAVE A GRINDING NOISE COMING FROM THE TRANSFER CASE OR THE TRANSMISSION. IT'S ALWAYS THERE AT AROUND 50KM/PER HOUR FOR ABOUT 2 SEC. LIKE MANY OTHERS SAID IT DOESN'T FEEL RIGHT FOR ME. I HOPE VW WILL TAKE ACTION AND DO SOMETHING ABOUT IT. ON TOP OF THAT I LOST ALL MY RADIO PRESETS AND THE SCREEN HAS STARTED TO FREEZE. I ALSO NOTICE A KNOCKING SOUND IN THE REAR SUSPENSION OVER NORMAL BUMPS.
Mfg Campaign: 11193574
Recall Date: Apr 3, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
GRINDING NOISE HEARD IN 5TH GEAR THROUGHOUT 1,500-2,000 RPM
Corrective Action:
GRINDING NOISE HEARD IN 5TH GEAR THROUGHOUT 1,500-2,000 RPM
Additional Notes:
GRINDING NOISE HEARD IN 5TH GEAR THROUGHOUT 1,500-2,000 RPM
Mfg Campaign: 11192586
Recall Date: Mar 30, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TOOK MY CAR IN FOR AN OIL CHANGE AND THE DEALERSHIP NOTICE MY TRANSMISSION WAS LEAKING. ALSO HAVE BEEN MAKING A GRINDING NOISE SINCE I BOUGHT IT.
Corrective Action:
TOOK MY CAR IN FOR AN OIL CHANGE AND THE DEALERSHIP NOTICE MY TRANSMISSION WAS LEAKING. ALSO HAVE BEEN MAKING A GRINDING NOISE SINCE I BOUGHT IT.
Additional Notes:
TOOK MY CAR IN FOR AN OIL CHANGE AND THE DEALERSHIP NOTICE MY TRANSMISSION WAS LEAKING. ALSO HAVE BEEN MAKING A GRINDING NOISE SINCE I BOUGHT IT.
Mfg Campaign: 11192426
Recall Date: Mar 29, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN ACCELERATING A GRINDING NOISE CAN BE HEARD COMING FROM THE TRANSMISSION BETWEEN 25 MPH & 35 MPH THE CAR FEELS IRRESPONSIVE. THERE IS AN UPDATE THAT FIXES THE ISSUE BUT IT'S ONLY BEING APPLIED TO 'UNSOLD' UNITS.
Corrective Action:
WHEN ACCELERATING A GRINDING NOISE CAN BE HEARD COMING FROM THE TRANSMISSION BETWEEN 25 MPH & 35 MPH THE CAR FEELS IRRESPONSIVE. THERE IS AN UPDATE THAT FIXES THE ISSUE BUT IT'S ONLY BEING APPLIED TO 'UNSOLD' UNITS.
Additional Notes:
WHEN ACCELERATING A GRINDING NOISE CAN BE HEARD COMING FROM THE TRANSMISSION BETWEEN 25 MPH & 35 MPH THE CAR FEELS IRRESPONSIVE. THERE IS AN UPDATE THAT FIXES THE ISSUE BUT IT'S ONLY BEING APPLIED TO 'UNSOLD' UNITS.
Mfg Campaign: 11192524
Recall Date: Mar 29, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ALL SENSORS INCLUDING AIRBAG AND ABS REPORTED ERRORS. VW REPRESENTATIVE OVER THE PHONE SAID IT DOES NOT SOUND SAFE TO DRIVE. DEALERSHIP CLAIMED NO ISSUES FOUND WITH THE VEHICLE. RATTLING SOUND WHICH IS PERSISTENT AFTER VW INSTALLED A SOFTWARE UPDATE FOR A KNOWN ISSUE WITH THE TRANSMISSION SHIFTING GEARS. WHILE THE ENGINE RUNNING AND CHANGED FROM PARK TO REVERSE, THE CAR ROLLED FORWARD AND TRANSMISSION WOULD NOT RESPOND TO ATTEMPTING TO ACCELERATE. VEHICLE ROLLED INTO A POLE WHICH STOPPED IT FROM MOVING FORWARD WHILE IN REVERSE. ALL PHOTO AND VIDEO DOCUMENTED. VOLKSWAGEN CLAIMS THIS PROOF DOES NOT MATTER BECAUSE 'THERE IS NOTHING WRONG WITH THE VEHICLE. THERE IS ALSO A RESIDUE FROM MANUFACTURING ON THE WINDSHIELD WHICH THEY HAVE ATTEMPTED MULTIPLE TIMES TO REMOVE, AND THE ISSUE IS STILL PERSISTENT. THEY REFUSE TO REPLACE THE WINDSHIELD OR ADMIT THE PROBLEM IS FROM MANUFACTURING. MULTIPLE TRIPS TO HAVE THE VEHICLE SERVICED AND CONTINUED TO BE TOLD 'NOTHING IS WRONG' AND MY DOCUMENTED PROOF 'DOES NOT MATTER'.
Corrective Action:
ALL SENSORS INCLUDING AIRBAG AND ABS REPORTED ERRORS. VW REPRESENTATIVE OVER THE PHONE SAID IT DOES NOT SOUND SAFE TO DRIVE. DEALERSHIP CLAIMED NO ISSUES FOUND WITH THE VEHICLE. RATTLING SOUND WHICH IS PERSISTENT AFTER VW INSTALLED A SOFTWARE UPDATE FOR A KNOWN ISSUE WITH THE TRANSMISSION SHIFTING GEARS. WHILE THE ENGINE RUNNING AND CHANGED FROM PARK TO REVERSE, THE CAR ROLLED FORWARD AND TRANSMISSION WOULD NOT RESPOND TO ATTEMPTING TO ACCELERATE. VEHICLE ROLLED INTO A POLE WHICH STOPPED IT FROM MOVING FORWARD WHILE IN REVERSE. ALL PHOTO AND VIDEO DOCUMENTED. VOLKSWAGEN CLAIMS THIS PROOF DOES NOT MATTER BECAUSE 'THERE IS NOTHING WRONG WITH THE VEHICLE. THERE IS ALSO A RESIDUE FROM MANUFACTURING ON THE WINDSHIELD WHICH THEY HAVE ATTEMPTED MULTIPLE TIMES TO REMOVE, AND THE ISSUE IS STILL PERSISTENT. THEY REFUSE TO REPLACE THE WINDSHIELD OR ADMIT THE PROBLEM IS FROM MANUFACTURING. MULTIPLE TRIPS TO HAVE THE VEHICLE SERVICED AND CONTINUED TO BE TOLD 'NOTHING IS WRONG' AND MY DOCUMENTED PROOF 'DOES NOT MATTER'.
Additional Notes:
ALL SENSORS INCLUDING AIRBAG AND ABS REPORTED ERRORS. VW REPRESENTATIVE OVER THE PHONE SAID IT DOES NOT SOUND SAFE TO DRIVE. DEALERSHIP CLAIMED NO ISSUES FOUND WITH THE VEHICLE. RATTLING SOUND WHICH IS PERSISTENT AFTER VW INSTALLED A SOFTWARE UPDATE FOR A KNOWN ISSUE WITH THE TRANSMISSION SHIFTING GEARS. WHILE THE ENGINE RUNNING AND CHANGED FROM PARK TO REVERSE, THE CAR ROLLED FORWARD AND TRANSMISSION WOULD NOT RESPOND TO ATTEMPTING TO ACCELERATE. VEHICLE ROLLED INTO A POLE WHICH STOPPED IT FROM MOVING FORWARD WHILE IN REVERSE. ALL PHOTO AND VIDEO DOCUMENTED. VOLKSWAGEN CLAIMS THIS PROOF DOES NOT MATTER BECAUSE 'THERE IS NOTHING WRONG WITH THE VEHICLE. THERE IS ALSO A RESIDUE FROM MANUFACTURING ON THE WINDSHIELD WHICH THEY HAVE ATTEMPTED MULTIPLE TIMES TO REMOVE, AND THE ISSUE IS STILL PERSISTENT. THEY REFUSE TO REPLACE THE WINDSHIELD OR ADMIT THE PROBLEM IS FROM MANUFACTURING. MULTIPLE TRIPS TO HAVE THE VEHICLE SERVICED AND CONTINUED TO BE TOLD 'NOTHING IS WRONG' AND MY DOCUMENTED PROOF 'DOES NOT MATTER'.
Mfg Campaign: 11191768
Recall Date: Mar 27, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
ALL SENSORS INCLUDING AIRBAG AND ABS REPORTED ERRORS. VW REPRESENTATIVE OVER THE PHONE SAID IT DOES NOT SOUND SAFE TO DRIVE. DEALERSHIP CLAIMED NO ISSUES FOUND WITH THE VEHICLE. RATTLING SOUND WHICH IS PERSISTENT AFTER VW INSTALLED A SOFTWARE UPDATE FOR A KNOWN ISSUE WITH THE TRANSMISSION SHIFTING GEARS. WHILE THE ENGINE RUNNING AND CHANGED FROM PARK TO REVERSE, THE CAR ROLLED FORWARD AND TRANSMISSION WOULD NOT RESPOND TO ATTEMPTING TO ACCELERATE. VEHICLE ROLLED INTO A POLE WHICH STOPPED IT FROM MOVING FORWARD WHILE IN REVERSE. ALL PHOTO AND VIDEO DOCUMENTED. VOLKSWAGEN CLAIMS THIS PROOF DOES NOT MATTER BECAUSE 'THERE IS NOTHING WRONG WITH THE VEHICLE. THERE IS ALSO A RESIDUE FROM MANUFACTURING ON THE WINDSHIELD WHICH THEY HAVE ATTEMPTED MULTIPLE TIMES TO REMOVE, AND THE ISSUE IS STILL PERSISTENT. THEY REFUSE TO REPLACE THE WINDSHIELD OR ADMIT THE PROBLEM IS FROM MANUFACTURING. MULTIPLE TRIPS TO HAVE THE VEHICLE SERVICED AND CONTINUED TO BE TOLD 'NOTHING IS WRONG' AND MY DOCUMENTED PROOF 'DOES NOT MATTER'.
Corrective Action:
ALL SENSORS INCLUDING AIRBAG AND ABS REPORTED ERRORS. VW REPRESENTATIVE OVER THE PHONE SAID IT DOES NOT SOUND SAFE TO DRIVE. DEALERSHIP CLAIMED NO ISSUES FOUND WITH THE VEHICLE. RATTLING SOUND WHICH IS PERSISTENT AFTER VW INSTALLED A SOFTWARE UPDATE FOR A KNOWN ISSUE WITH THE TRANSMISSION SHIFTING GEARS. WHILE THE ENGINE RUNNING AND CHANGED FROM PARK TO REVERSE, THE CAR ROLLED FORWARD AND TRANSMISSION WOULD NOT RESPOND TO ATTEMPTING TO ACCELERATE. VEHICLE ROLLED INTO A POLE WHICH STOPPED IT FROM MOVING FORWARD WHILE IN REVERSE. ALL PHOTO AND VIDEO DOCUMENTED. VOLKSWAGEN CLAIMS THIS PROOF DOES NOT MATTER BECAUSE 'THERE IS NOTHING WRONG WITH THE VEHICLE. THERE IS ALSO A RESIDUE FROM MANUFACTURING ON THE WINDSHIELD WHICH THEY HAVE ATTEMPTED MULTIPLE TIMES TO REMOVE, AND THE ISSUE IS STILL PERSISTENT. THEY REFUSE TO REPLACE THE WINDSHIELD OR ADMIT THE PROBLEM IS FROM MANUFACTURING. MULTIPLE TRIPS TO HAVE THE VEHICLE SERVICED AND CONTINUED TO BE TOLD 'NOTHING IS WRONG' AND MY DOCUMENTED PROOF 'DOES NOT MATTER'.
Additional Notes:
ALL SENSORS INCLUDING AIRBAG AND ABS REPORTED ERRORS. VW REPRESENTATIVE OVER THE PHONE SAID IT DOES NOT SOUND SAFE TO DRIVE. DEALERSHIP CLAIMED NO ISSUES FOUND WITH THE VEHICLE. RATTLING SOUND WHICH IS PERSISTENT AFTER VW INSTALLED A SOFTWARE UPDATE FOR A KNOWN ISSUE WITH THE TRANSMISSION SHIFTING GEARS. WHILE THE ENGINE RUNNING AND CHANGED FROM PARK TO REVERSE, THE CAR ROLLED FORWARD AND TRANSMISSION WOULD NOT RESPOND TO ATTEMPTING TO ACCELERATE. VEHICLE ROLLED INTO A POLE WHICH STOPPED IT FROM MOVING FORWARD WHILE IN REVERSE. ALL PHOTO AND VIDEO DOCUMENTED. VOLKSWAGEN CLAIMS THIS PROOF DOES NOT MATTER BECAUSE 'THERE IS NOTHING WRONG WITH THE VEHICLE. THERE IS ALSO A RESIDUE FROM MANUFACTURING ON THE WINDSHIELD WHICH THEY HAVE ATTEMPTED MULTIPLE TIMES TO REMOVE, AND THE ISSUE IS STILL PERSISTENT. THEY REFUSE TO REPLACE THE WINDSHIELD OR ADMIT THE PROBLEM IS FROM MANUFACTURING. MULTIPLE TRIPS TO HAVE THE VEHICLE SERVICED AND CONTINUED TO BE TOLD 'NOTHING IS WRONG' AND MY DOCUMENTED PROOF 'DOES NOT MATTER'.
Mfg Campaign: 11191768
Recall Date: Mar 27, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ALL SENSORS INCLUDING AIRBAG AND ABS REPORTED ERRORS. VW REPRESENTATIVE OVER THE PHONE SAID IT DOES NOT SOUND SAFE TO DRIVE. DEALERSHIP CLAIMED NO ISSUES FOUND WITH THE VEHICLE. RATTLING SOUND WHICH IS PERSISTENT AFTER VW INSTALLED A SOFTWARE UPDATE FOR A KNOWN ISSUE WITH THE TRANSMISSION SHIFTING GEARS. WHILE THE ENGINE RUNNING AND CHANGED FROM PARK TO REVERSE, THE CAR ROLLED FORWARD AND TRANSMISSION WOULD NOT RESPOND TO ATTEMPTING TO ACCELERATE. VEHICLE ROLLED INTO A POLE WHICH STOPPED IT FROM MOVING FORWARD WHILE IN REVERSE. ALL PHOTO AND VIDEO DOCUMENTED. VOLKSWAGEN CLAIMS THIS PROOF DOES NOT MATTER BECAUSE 'THERE IS NOTHING WRONG WITH THE VEHICLE. THERE IS ALSO A RESIDUE FROM MANUFACTURING ON THE WINDSHIELD WHICH THEY HAVE ATTEMPTED MULTIPLE TIMES TO REMOVE, AND THE ISSUE IS STILL PERSISTENT. THEY REFUSE TO REPLACE THE WINDSHIELD OR ADMIT THE PROBLEM IS FROM MANUFACTURING. MULTIPLE TRIPS TO HAVE THE VEHICLE SERVICED AND CONTINUED TO BE TOLD 'NOTHING IS WRONG' AND MY DOCUMENTED PROOF 'DOES NOT MATTER'.
Corrective Action:
ALL SENSORS INCLUDING AIRBAG AND ABS REPORTED ERRORS. VW REPRESENTATIVE OVER THE PHONE SAID IT DOES NOT SOUND SAFE TO DRIVE. DEALERSHIP CLAIMED NO ISSUES FOUND WITH THE VEHICLE. RATTLING SOUND WHICH IS PERSISTENT AFTER VW INSTALLED A SOFTWARE UPDATE FOR A KNOWN ISSUE WITH THE TRANSMISSION SHIFTING GEARS. WHILE THE ENGINE RUNNING AND CHANGED FROM PARK TO REVERSE, THE CAR ROLLED FORWARD AND TRANSMISSION WOULD NOT RESPOND TO ATTEMPTING TO ACCELERATE. VEHICLE ROLLED INTO A POLE WHICH STOPPED IT FROM MOVING FORWARD WHILE IN REVERSE. ALL PHOTO AND VIDEO DOCUMENTED. VOLKSWAGEN CLAIMS THIS PROOF DOES NOT MATTER BECAUSE 'THERE IS NOTHING WRONG WITH THE VEHICLE. THERE IS ALSO A RESIDUE FROM MANUFACTURING ON THE WINDSHIELD WHICH THEY HAVE ATTEMPTED MULTIPLE TIMES TO REMOVE, AND THE ISSUE IS STILL PERSISTENT. THEY REFUSE TO REPLACE THE WINDSHIELD OR ADMIT THE PROBLEM IS FROM MANUFACTURING. MULTIPLE TRIPS TO HAVE THE VEHICLE SERVICED AND CONTINUED TO BE TOLD 'NOTHING IS WRONG' AND MY DOCUMENTED PROOF 'DOES NOT MATTER'.
Additional Notes:
ALL SENSORS INCLUDING AIRBAG AND ABS REPORTED ERRORS. VW REPRESENTATIVE OVER THE PHONE SAID IT DOES NOT SOUND SAFE TO DRIVE. DEALERSHIP CLAIMED NO ISSUES FOUND WITH THE VEHICLE. RATTLING SOUND WHICH IS PERSISTENT AFTER VW INSTALLED A SOFTWARE UPDATE FOR A KNOWN ISSUE WITH THE TRANSMISSION SHIFTING GEARS. WHILE THE ENGINE RUNNING AND CHANGED FROM PARK TO REVERSE, THE CAR ROLLED FORWARD AND TRANSMISSION WOULD NOT RESPOND TO ATTEMPTING TO ACCELERATE. VEHICLE ROLLED INTO A POLE WHICH STOPPED IT FROM MOVING FORWARD WHILE IN REVERSE. ALL PHOTO AND VIDEO DOCUMENTED. VOLKSWAGEN CLAIMS THIS PROOF DOES NOT MATTER BECAUSE 'THERE IS NOTHING WRONG WITH THE VEHICLE. THERE IS ALSO A RESIDUE FROM MANUFACTURING ON THE WINDSHIELD WHICH THEY HAVE ATTEMPTED MULTIPLE TIMES TO REMOVE, AND THE ISSUE IS STILL PERSISTENT. THEY REFUSE TO REPLACE THE WINDSHIELD OR ADMIT THE PROBLEM IS FROM MANUFACTURING. MULTIPLE TRIPS TO HAVE THE VEHICLE SERVICED AND CONTINUED TO BE TOLD 'NOTHING IS WRONG' AND MY DOCUMENTED PROOF 'DOES NOT MATTER'.
Mfg Campaign: 11191768
Recall Date: Mar 27, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
SINCE I HAVE OWNED THIS CAR THE GRINDING NOISE HAS PROGRESSIVELY GOTTEN WORSE THE TRANSMISSION HESITATES TO SHIFT NOW ABOUT 5K MILES IN. I CALLED VW ABOUT IT AND THEY DENIED KNOWING ANYTHING ABOUT THE NOISE. VW CAME UP WITH A SOFTWARE UPDATE FOR THE TRANSMISSION TO FIX THIS BUT IT IS APPARENTLY ONLY FOR UNSOLD CARS. I FIND THIS RIDICULOUS. THE UPDATE IS CALLED 37L7, I KNOW THIS INFORMATION FROM A OWNER WHO GOT THE DEALERSHIP TO UPDATE THEIR CAR.
Corrective Action:
SINCE I HAVE OWNED THIS CAR THE GRINDING NOISE HAS PROGRESSIVELY GOTTEN WORSE THE TRANSMISSION HESITATES TO SHIFT NOW ABOUT 5K MILES IN. I CALLED VW ABOUT IT AND THEY DENIED KNOWING ANYTHING ABOUT THE NOISE. VW CAME UP WITH A SOFTWARE UPDATE FOR THE TRANSMISSION TO FIX THIS BUT IT IS APPARENTLY ONLY FOR UNSOLD CARS. I FIND THIS RIDICULOUS. THE UPDATE IS CALLED 37L7, I KNOW THIS INFORMATION FROM A OWNER WHO GOT THE DEALERSHIP TO UPDATE THEIR CAR.
Additional Notes:
SINCE I HAVE OWNED THIS CAR THE GRINDING NOISE HAS PROGRESSIVELY GOTTEN WORSE THE TRANSMISSION HESITATES TO SHIFT NOW ABOUT 5K MILES IN. I CALLED VW ABOUT IT AND THEY DENIED KNOWING ANYTHING ABOUT THE NOISE. VW CAME UP WITH A SOFTWARE UPDATE FOR THE TRANSMISSION TO FIX THIS BUT IT IS APPARENTLY ONLY FOR UNSOLD CARS. I FIND THIS RIDICULOUS. THE UPDATE IS CALLED 37L7, I KNOW THIS INFORMATION FROM A OWNER WHO GOT THE DEALERSHIP TO UPDATE THEIR CAR.
Mfg Campaign: 11191020
Recall Date: Mar 23, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN IN MOTION, AROUND 35MPH AND 1200-1400 RPM, THERE IS A GRINDING/RUBBING/VIBRATION SOUND COMING FROM THE VEHICLES TRANSMISSION AND/OR TORQUE CONVERTER. ISSUE IS WIDESPREAD FOR THIS MODEL YEAR, AND MY SPECIFIC INSTANCE IS GOING TO BE REPORTED TO MY LOCAL VW DEALERSHIP IN THE COMING DAYS. *TR
Corrective Action:
WHEN IN MOTION, AROUND 35MPH AND 1200-1400 RPM, THERE IS A GRINDING/RUBBING/VIBRATION SOUND COMING FROM THE VEHICLES TRANSMISSION AND/OR TORQUE CONVERTER. ISSUE IS WIDESPREAD FOR THIS MODEL YEAR, AND MY SPECIFIC INSTANCE IS GOING TO BE REPORTED TO MY LOCAL VW DEALERSHIP IN THE COMING DAYS. *TR
Additional Notes:
WHEN IN MOTION, AROUND 35MPH AND 1200-1400 RPM, THERE IS A GRINDING/RUBBING/VIBRATION SOUND COMING FROM THE VEHICLES TRANSMISSION AND/OR TORQUE CONVERTER. ISSUE IS WIDESPREAD FOR THIS MODEL YEAR, AND MY SPECIFIC INSTANCE IS GOING TO BE REPORTED TO MY LOCAL VW DEALERSHIP IN THE COMING DAYS. *TR
Mfg Campaign: 11190257
Recall Date: Mar 20, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
BRAND NEW 2019 VOLKSWAGEN JETTA MAKING GRINDING/RATTLING NOISE AT AROUND 30 MPH. WAS TOLD BY VOLKSWAGEN DEALERSHIP STAFF/EMPLOYEE MEMBER THAT THE SOUND IS NORMAL FOR ALL VOLKSWAGEN VEHICLES OF THE SAME MODEL AS WELL AS OTHERS. IT IS APPARENT THIS IS A COMMON ISSUE AMONG OTHER VOLKSWAGEN JETTA VEHICLES BASED ON NUMEROUS ACCOUNTS ONLINE, AND NEEDS TO BE DEALT WITH BY THE MANUFACTURER.
Corrective Action:
BRAND NEW 2019 VOLKSWAGEN JETTA MAKING GRINDING/RATTLING NOISE AT AROUND 30 MPH. WAS TOLD BY VOLKSWAGEN DEALERSHIP STAFF/EMPLOYEE MEMBER THAT THE SOUND IS NORMAL FOR ALL VOLKSWAGEN VEHICLES OF THE SAME MODEL AS WELL AS OTHERS. IT IS APPARENT THIS IS A COMMON ISSUE AMONG OTHER VOLKSWAGEN JETTA VEHICLES BASED ON NUMEROUS ACCOUNTS ONLINE, AND NEEDS TO BE DEALT WITH BY THE MANUFACTURER.
Additional Notes:
BRAND NEW 2019 VOLKSWAGEN JETTA MAKING GRINDING/RATTLING NOISE AT AROUND 30 MPH. WAS TOLD BY VOLKSWAGEN DEALERSHIP STAFF/EMPLOYEE MEMBER THAT THE SOUND IS NORMAL FOR ALL VOLKSWAGEN VEHICLES OF THE SAME MODEL AS WELL AS OTHERS. IT IS APPARENT THIS IS A COMMON ISSUE AMONG OTHER VOLKSWAGEN JETTA VEHICLES BASED ON NUMEROUS ACCOUNTS ONLINE, AND NEEDS TO BE DEALT WITH BY THE MANUFACTURER.
Mfg Campaign: 11187284
Recall Date: Mar 16, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE CAR PRODUCES A NOTICEABLE GRINDING NOISE WHENEVER I AM ACCELERATING IN BOTH ECO AND NORMAL MODES. THERE IS A GRINDING FEELING IN THE PEDAL WHEN THE GRINDING NOISE OCCURS. IT MAKES THE VEHICLE FEEL UNSAFE. VOLKSWAGEN REFUSES TO ACKNOWLEDGE THE PROBLEM. I FEEL AS THOUGH THE TRANSMISSION MAY GIVE OUT AT ANY TIME.
Corrective Action:
THE CAR PRODUCES A NOTICEABLE GRINDING NOISE WHENEVER I AM ACCELERATING IN BOTH ECO AND NORMAL MODES. THERE IS A GRINDING FEELING IN THE PEDAL WHEN THE GRINDING NOISE OCCURS. IT MAKES THE VEHICLE FEEL UNSAFE. VOLKSWAGEN REFUSES TO ACKNOWLEDGE THE PROBLEM. I FEEL AS THOUGH THE TRANSMISSION MAY GIVE OUT AT ANY TIME.
Additional Notes:
THE CAR PRODUCES A NOTICEABLE GRINDING NOISE WHENEVER I AM ACCELERATING IN BOTH ECO AND NORMAL MODES. THERE IS A GRINDING FEELING IN THE PEDAL WHEN THE GRINDING NOISE OCCURS. IT MAKES THE VEHICLE FEEL UNSAFE. VOLKSWAGEN REFUSES TO ACKNOWLEDGE THE PROBLEM. I FEEL AS THOUGH THE TRANSMISSION MAY GIVE OUT AT ANY TIME.
Mfg Campaign: 11187161
Recall Date: Mar 15, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2019 JETTA SEL OFFICIALLY JOINTED THE TRANSMISSION LEAK AND TORQUE CONVERTER NOISE CLUB. DROPPED IT OFF AT THE DEALER FOR OIL CHANGE WITH 22000 MILES ON IT. GOT CALLED THAT THE TRANSMISSION HAS A LEAK AND THE DEALER RECOMMENDS NOT TO DRIVE IT. BONUS, PARTS ARE NOT READY FOR A WEEK AND THEY ARE ALL OUT OF LOANERS. I WAS GOING TO SCHEDULE AN APPOINTMENT FOR THE FAMOUS 8 SPEED TRANSMISSION "GROAN", BUT NOW THIS HAPPENED. ONE THING AT A TIME, VW REGIONAL REP IS GOING TO CALL ME TOMORROW AFTER CALLING 1 800 "FU" VW AND "TRY" TO GET ME A LOANER. I JUST WANTED THIS DOCUMENTED. VW BETTER TAKE CARE OF THIS OR THEY DIDN'T LEARN FROM DIESEL GATE AND WE WILL ALL SEE THEM IN COURT AGAIN. FYI.. I STILL HAVE A WINDSHIELD WIPER CLICKING NOISE COMING FROM THE WIPER ARM HITTING THE A PILLAR OF THE CAR WHEN ON HIGH. VW PROBLEMS.. THAT'S WHAT I GET FOR FALLING FOR THAT LONG WARRANTY.
Corrective Action:
MY 2019 JETTA SEL OFFICIALLY JOINTED THE TRANSMISSION LEAK AND TORQUE CONVERTER NOISE CLUB. DROPPED IT OFF AT THE DEALER FOR OIL CHANGE WITH 22000 MILES ON IT. GOT CALLED THAT THE TRANSMISSION HAS A LEAK AND THE DEALER RECOMMENDS NOT TO DRIVE IT. BONUS, PARTS ARE NOT READY FOR A WEEK AND THEY ARE ALL OUT OF LOANERS. I WAS GOING TO SCHEDULE AN APPOINTMENT FOR THE FAMOUS 8 SPEED TRANSMISSION "GROAN", BUT NOW THIS HAPPENED. ONE THING AT A TIME, VW REGIONAL REP IS GOING TO CALL ME TOMORROW AFTER CALLING 1 800 "FU" VW AND "TRY" TO GET ME A LOANER. I JUST WANTED THIS DOCUMENTED. VW BETTER TAKE CARE OF THIS OR THEY DIDN'T LEARN FROM DIESEL GATE AND WE WILL ALL SEE THEM IN COURT AGAIN. FYI.. I STILL HAVE A WINDSHIELD WIPER CLICKING NOISE COMING FROM THE WIPER ARM HITTING THE A PILLAR OF THE CAR WHEN ON HIGH. VW PROBLEMS.. THAT'S WHAT I GET FOR FALLING FOR THAT LONG WARRANTY.
Additional Notes:
MY 2019 JETTA SEL OFFICIALLY JOINTED THE TRANSMISSION LEAK AND TORQUE CONVERTER NOISE CLUB. DROPPED IT OFF AT THE DEALER FOR OIL CHANGE WITH 22000 MILES ON IT. GOT CALLED THAT THE TRANSMISSION HAS A LEAK AND THE DEALER RECOMMENDS NOT TO DRIVE IT. BONUS, PARTS ARE NOT READY FOR A WEEK AND THEY ARE ALL OUT OF LOANERS. I WAS GOING TO SCHEDULE AN APPOINTMENT FOR THE FAMOUS 8 SPEED TRANSMISSION "GROAN", BUT NOW THIS HAPPENED. ONE THING AT A TIME, VW REGIONAL REP IS GOING TO CALL ME TOMORROW AFTER CALLING 1 800 "FU" VW AND "TRY" TO GET ME A LOANER. I JUST WANTED THIS DOCUMENTED. VW BETTER TAKE CARE OF THIS OR THEY DIDN'T LEARN FROM DIESEL GATE AND WE WILL ALL SEE THEM IN COURT AGAIN. FYI.. I STILL HAVE A WINDSHIELD WIPER CLICKING NOISE COMING FROM THE WIPER ARM HITTING THE A PILLAR OF THE CAR WHEN ON HIGH. VW PROBLEMS.. THAT'S WHAT I GET FOR FALLING FOR THAT LONG WARRANTY.
Mfg Campaign: 11186666
Recall Date: Mar 13, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE PERSON ON THE OTHER END OF A PHONE CALL MADE VIA CARS BLUETOOTH AND CARPLAY, WILL HEAR AN ECHO OF THEMSELVES. THE DEALERSHIP REPLACED THE RADIO, BUT THE ISSUE REMAINS.
Corrective Action:
THE PERSON ON THE OTHER END OF A PHONE CALL MADE VIA CARS BLUETOOTH AND CARPLAY, WILL HEAR AN ECHO OF THEMSELVES. THE DEALERSHIP REPLACED THE RADIO, BUT THE ISSUE REMAINS.
Additional Notes:
THE PERSON ON THE OTHER END OF A PHONE CALL MADE VIA CARS BLUETOOTH AND CARPLAY, WILL HEAR AN ECHO OF THEMSELVES. THE DEALERSHIP REPLACED THE RADIO, BUT THE ISSUE REMAINS.
Mfg Campaign: 11186664
Recall Date: Mar 13, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THERE IS IS GRINDING/RATTLING NOISE FROM THE TRANSMISSION AROUND 30 MPH. VOLKSWAGEN DEALERSHIP HAS SAID IT WAS NORMAL OPERATION BUT IT DOES NOT SEEM NORMAL OR SAFE.
Corrective Action:
THERE IS IS GRINDING/RATTLING NOISE FROM THE TRANSMISSION AROUND 30 MPH. VOLKSWAGEN DEALERSHIP HAS SAID IT WAS NORMAL OPERATION BUT IT DOES NOT SEEM NORMAL OR SAFE.
Additional Notes:
THERE IS IS GRINDING/RATTLING NOISE FROM THE TRANSMISSION AROUND 30 MPH. VOLKSWAGEN DEALERSHIP HAS SAID IT WAS NORMAL OPERATION BUT IT DOES NOT SEEM NORMAL OR SAFE.
Mfg Campaign: 11186060
Recall Date: Mar 12, 2019
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THIS CAR HAS VENT ISSUES AND COWL SEAL ISSUE. THE SEAL IS NOT TIGHT AND THE INSIDE THE WINDSHIELD AND WINDOW FREEZES
Corrective Action:
THIS CAR HAS VENT ISSUES AND COWL SEAL ISSUE. THE SEAL IS NOT TIGHT AND THE INSIDE THE WINDSHIELD AND WINDOW FREEZES
Additional Notes:
THIS CAR HAS VENT ISSUES AND COWL SEAL ISSUE. THE SEAL IS NOT TIGHT AND THE INSIDE THE WINDSHIELD AND WINDOW FREEZES
Mfg Campaign: 11185759
Recall Date: Mar 11, 2019
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury