Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VW: 20UF/AUDI:20YF
Recall Date: Feb 14, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28H7
Recall Date: Aug 30, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: AU:45J7,VW:45J6,45J8
Recall Date: Oct 31, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69CK
Recall Date: Jun 30, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 72L1, 72K8, 72K9
Recall Date: Aug 26, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 47Q2
Recall Date: Jun 17, 2020
Consumer Complaints
71 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
AT HIGHWAY SPEEDS THE VEHICLE WILL SWAY TO THE RIGHT AND AT TIMES VERY ABRUPTLY GOING OVER OR NEAR THE LANE DIVIDERS WITHOUT WARNING. THE STEERING WHEEL REMAINS STRAIGHT BUT IT FEELS LIKE I'M DRIVING WITH A STRONG CROSS WIND THE ENTIRE TIME.
Corrective Action:
AT HIGHWAY SPEEDS THE VEHICLE WILL SWAY TO THE RIGHT AND AT TIMES VERY ABRUPTLY GOING OVER OR NEAR THE LANE DIVIDERS WITHOUT WARNING. THE STEERING WHEEL REMAINS STRAIGHT BUT IT FEELS LIKE I'M DRIVING WITH A STRONG CROSS WIND THE ENTIRE TIME.
Additional Notes:
AT HIGHWAY SPEEDS THE VEHICLE WILL SWAY TO THE RIGHT AND AT TIMES VERY ABRUPTLY GOING OVER OR NEAR THE LANE DIVIDERS WITHOUT WARNING. THE STEERING WHEEL REMAINS STRAIGHT BUT IT FEELS LIKE I'M DRIVING WITH A STRONG CROSS WIND THE ENTIRE TIME.
Mfg Campaign: 11362571
Recall Date: Oct 3, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE EPC LIGHT COMES ON RANDOMLY AT HIGHWAY SPEEDS WHEN REVVING UP THE ENGINE TO OVERTAKE CARS. THE ENGINE SUDDENLY BOGS DOWN AND ENGINE RPMS ARE LIMITED TO 3000 WHEN LIGHT IS ON. IT COULD BE A POTENTIALLY DANGEROUS SITUATION BECAUSE THE CAR WILL NOT WANT TO ACCELERATE AND FORCES ME TO GET OFF THE FREEWAY. THE ONLY WAY FOR THE LIGHT TO COME OFF IS TO TURN OFF THE CAR AND TURN IT BACK ON. I VISITED A LOCAL VW DEALER AND THEY INFORMED ME OF A FAULT CODE P227900 INTAKE AIR SYSTEM LEAK PASSIVE/SPORADIC. THEY PERFORMED AN AIR INTAKE SYSTEM TEST AND FOUND NO PROBLEMS. THIS IS THE THIRD TIME THIS EPC LIGHT COMES ON. IF IT HAPPENS A 4TH TIME I WILL ONCE AGAIN TAKE IT TO THE DEALER IF SOMETHING COMES ON. IT IS VERY FRUSTRATING THAT I CAN'T REV MY CAR AT HIGHWAY SPEEDS OR ELSE THIS LIGHT KEEPS TURNING ON.
Corrective Action:
THE EPC LIGHT COMES ON RANDOMLY AT HIGHWAY SPEEDS WHEN REVVING UP THE ENGINE TO OVERTAKE CARS. THE ENGINE SUDDENLY BOGS DOWN AND ENGINE RPMS ARE LIMITED TO 3000 WHEN LIGHT IS ON. IT COULD BE A POTENTIALLY DANGEROUS SITUATION BECAUSE THE CAR WILL NOT WANT TO ACCELERATE AND FORCES ME TO GET OFF THE FREEWAY. THE ONLY WAY FOR THE LIGHT TO COME OFF IS TO TURN OFF THE CAR AND TURN IT BACK ON. I VISITED A LOCAL VW DEALER AND THEY INFORMED ME OF A FAULT CODE P227900 INTAKE AIR SYSTEM LEAK PASSIVE/SPORADIC. THEY PERFORMED AN AIR INTAKE SYSTEM TEST AND FOUND NO PROBLEMS. THIS IS THE THIRD TIME THIS EPC LIGHT COMES ON. IF IT HAPPENS A 4TH TIME I WILL ONCE AGAIN TAKE IT TO THE DEALER IF SOMETHING COMES ON. IT IS VERY FRUSTRATING THAT I CAN'T REV MY CAR AT HIGHWAY SPEEDS OR ELSE THIS LIGHT KEEPS TURNING ON.
Additional Notes:
THE EPC LIGHT COMES ON RANDOMLY AT HIGHWAY SPEEDS WHEN REVVING UP THE ENGINE TO OVERTAKE CARS. THE ENGINE SUDDENLY BOGS DOWN AND ENGINE RPMS ARE LIMITED TO 3000 WHEN LIGHT IS ON. IT COULD BE A POTENTIALLY DANGEROUS SITUATION BECAUSE THE CAR WILL NOT WANT TO ACCELERATE AND FORCES ME TO GET OFF THE FREEWAY. THE ONLY WAY FOR THE LIGHT TO COME OFF IS TO TURN OFF THE CAR AND TURN IT BACK ON. I VISITED A LOCAL VW DEALER AND THEY INFORMED ME OF A FAULT CODE P227900 INTAKE AIR SYSTEM LEAK PASSIVE/SPORADIC. THEY PERFORMED AN AIR INTAKE SYSTEM TEST AND FOUND NO PROBLEMS. THIS IS THE THIRD TIME THIS EPC LIGHT COMES ON. IF IT HAPPENS A 4TH TIME I WILL ONCE AGAIN TAKE IT TO THE DEALER IF SOMETHING COMES ON. IT IS VERY FRUSTRATING THAT I CAN'T REV MY CAR AT HIGHWAY SPEEDS OR ELSE THIS LIGHT KEEPS TURNING ON.
Mfg Campaign: 11351913
Recall Date: Aug 28, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE EPC LIGHT COMES ON RANDOMLY AT HIGHWAY SPEEDS WHEN REVVING UP THE ENGINE TO OVERTAKE CARS. THE ENGINE SUDDENLY BOGS DOWN AND ENGINE RPMS ARE LIMITED TO 3000 WHEN LIGHT IS ON. IT COULD BE A POTENTIALLY DANGEROUS SITUATION BECAUSE THE CAR WILL NOT WANT TO ACCELERATE AND FORCES ME TO GET OFF THE FREEWAY. THE ONLY WAY FOR THE LIGHT TO COME OFF IS TO TURN OFF THE CAR AND TURN IT BACK ON. I VISITED A LOCAL VW DEALER AND THEY INFORMED ME OF A FAULT CODE P227900 INTAKE AIR SYSTEM LEAK PASSIVE/SPORADIC. THEY PERFORMED AN AIR INTAKE SYSTEM TEST AND FOUND NO PROBLEMS. THIS IS THE THIRD TIME THIS EPC LIGHT COMES ON. IF IT HAPPENS A 4TH TIME I WILL ONCE AGAIN TAKE IT TO THE DEALER IF SOMETHING COMES ON. IT IS VERY FRUSTRATING THAT I CAN'T REV MY CAR AT HIGHWAY SPEEDS OR ELSE THIS LIGHT KEEPS TURNING ON.
Corrective Action:
THE EPC LIGHT COMES ON RANDOMLY AT HIGHWAY SPEEDS WHEN REVVING UP THE ENGINE TO OVERTAKE CARS. THE ENGINE SUDDENLY BOGS DOWN AND ENGINE RPMS ARE LIMITED TO 3000 WHEN LIGHT IS ON. IT COULD BE A POTENTIALLY DANGEROUS SITUATION BECAUSE THE CAR WILL NOT WANT TO ACCELERATE AND FORCES ME TO GET OFF THE FREEWAY. THE ONLY WAY FOR THE LIGHT TO COME OFF IS TO TURN OFF THE CAR AND TURN IT BACK ON. I VISITED A LOCAL VW DEALER AND THEY INFORMED ME OF A FAULT CODE P227900 INTAKE AIR SYSTEM LEAK PASSIVE/SPORADIC. THEY PERFORMED AN AIR INTAKE SYSTEM TEST AND FOUND NO PROBLEMS. THIS IS THE THIRD TIME THIS EPC LIGHT COMES ON. IF IT HAPPENS A 4TH TIME I WILL ONCE AGAIN TAKE IT TO THE DEALER IF SOMETHING COMES ON. IT IS VERY FRUSTRATING THAT I CAN'T REV MY CAR AT HIGHWAY SPEEDS OR ELSE THIS LIGHT KEEPS TURNING ON.
Additional Notes:
THE EPC LIGHT COMES ON RANDOMLY AT HIGHWAY SPEEDS WHEN REVVING UP THE ENGINE TO OVERTAKE CARS. THE ENGINE SUDDENLY BOGS DOWN AND ENGINE RPMS ARE LIMITED TO 3000 WHEN LIGHT IS ON. IT COULD BE A POTENTIALLY DANGEROUS SITUATION BECAUSE THE CAR WILL NOT WANT TO ACCELERATE AND FORCES ME TO GET OFF THE FREEWAY. THE ONLY WAY FOR THE LIGHT TO COME OFF IS TO TURN OFF THE CAR AND TURN IT BACK ON. I VISITED A LOCAL VW DEALER AND THEY INFORMED ME OF A FAULT CODE P227900 INTAKE AIR SYSTEM LEAK PASSIVE/SPORADIC. THEY PERFORMED AN AIR INTAKE SYSTEM TEST AND FOUND NO PROBLEMS. THIS IS THE THIRD TIME THIS EPC LIGHT COMES ON. IF IT HAPPENS A 4TH TIME I WILL ONCE AGAIN TAKE IT TO THE DEALER IF SOMETHING COMES ON. IT IS VERY FRUSTRATING THAT I CAN'T REV MY CAR AT HIGHWAY SPEEDS OR ELSE THIS LIGHT KEEPS TURNING ON.
Mfg Campaign: 11351913
Recall Date: Aug 28, 2020
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IN HEAVY RAIN OR ADVERSE WEATHER THE SONAR IN THE FRONT OF THE CAR FOR CRASH AVOIDANCE FAILS AND STATES THAT IT'S UNABLE TO PROTECT ME AND MY PASSENGERS! THE DEALER HAS HAD THIS CAR FOR 3 TIMES AND THE OWNERS MANUAL DOESN'T TELL THAT IN THOSE SITUATIONS THAT THIS CAN OR SHOULD OCCUR
Corrective Action:
IN HEAVY RAIN OR ADVERSE WEATHER THE SONAR IN THE FRONT OF THE CAR FOR CRASH AVOIDANCE FAILS AND STATES THAT IT'S UNABLE TO PROTECT ME AND MY PASSENGERS! THE DEALER HAS HAD THIS CAR FOR 3 TIMES AND THE OWNERS MANUAL DOESN'T TELL THAT IN THOSE SITUATIONS THAT THIS CAN OR SHOULD OCCUR
Additional Notes:
IN HEAVY RAIN OR ADVERSE WEATHER THE SONAR IN THE FRONT OF THE CAR FOR CRASH AVOIDANCE FAILS AND STATES THAT IT'S UNABLE TO PROTECT ME AND MY PASSENGERS! THE DEALER HAS HAD THIS CAR FOR 3 TIMES AND THE OWNERS MANUAL DOESN'T TELL THAT IN THOSE SITUATIONS THAT THIS CAN OR SHOULD OCCUR
Mfg Campaign: 11350495
Recall Date: Aug 20, 2020
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
2 SEPARATE INCIDENTS INVOLVING THE EPC. ONE WAS ABOUT 10 DAY'S AGO, JULY 9TH GETTING ON THE FREEWAY IN HOUSTON. CAR THREW UP NUMEROUS ERROR CODES, IT AUTOMATICALLY SLAMMED ON THE BRAKES UPON ENTERING THE MIDDLE LANE OF THE FREEWAY, GAVE AN EPC ERROR CODE, TRANSMISSION ERROR CODE, AND START/STOP ERROR CODE. I GOT IT TO THE NEAREST DEALERSHIP, MONTROAD VOLKSWAGEN OFF I-45. THEY CLAIM THEY COULD FIND NOTHING WRONG AFTER SITTING ON IT FOR 24 HOURS & SENT ME ON MY WAY. FAST FORWARD TO LAST NIGHT, NOW 10 DAY'S LATER, JULY 19TH, COMING BACK HOME FROM DALLAS, A NEARLY 600 MILE ROUND TRIP & ANOTHER EPC CODE CODE COMES UP & SAYS FAULT: ELECTRONIC PARKING BRAKE WHEN I WENT TO PARK THE CAR & HEAD INSIDE. NOW I'VE ONLY HAD THIS CAR A MONTH, IT SHOULDN'T HAVE ALL THESE KINDS OF ISSUES & IT DEEPLY CONCERNS ME.
Corrective Action:
2 SEPARATE INCIDENTS INVOLVING THE EPC. ONE WAS ABOUT 10 DAY'S AGO, JULY 9TH GETTING ON THE FREEWAY IN HOUSTON. CAR THREW UP NUMEROUS ERROR CODES, IT AUTOMATICALLY SLAMMED ON THE BRAKES UPON ENTERING THE MIDDLE LANE OF THE FREEWAY, GAVE AN EPC ERROR CODE, TRANSMISSION ERROR CODE, AND START/STOP ERROR CODE. I GOT IT TO THE NEAREST DEALERSHIP, MONTROAD VOLKSWAGEN OFF I-45. THEY CLAIM THEY COULD FIND NOTHING WRONG AFTER SITTING ON IT FOR 24 HOURS & SENT ME ON MY WAY. FAST FORWARD TO LAST NIGHT, NOW 10 DAY'S LATER, JULY 19TH, COMING BACK HOME FROM DALLAS, A NEARLY 600 MILE ROUND TRIP & ANOTHER EPC CODE CODE COMES UP & SAYS FAULT: ELECTRONIC PARKING BRAKE WHEN I WENT TO PARK THE CAR & HEAD INSIDE. NOW I'VE ONLY HAD THIS CAR A MONTH, IT SHOULDN'T HAVE ALL THESE KINDS OF ISSUES & IT DEEPLY CONCERNS ME.
Additional Notes:
2 SEPARATE INCIDENTS INVOLVING THE EPC. ONE WAS ABOUT 10 DAY'S AGO, JULY 9TH GETTING ON THE FREEWAY IN HOUSTON. CAR THREW UP NUMEROUS ERROR CODES, IT AUTOMATICALLY SLAMMED ON THE BRAKES UPON ENTERING THE MIDDLE LANE OF THE FREEWAY, GAVE AN EPC ERROR CODE, TRANSMISSION ERROR CODE, AND START/STOP ERROR CODE. I GOT IT TO THE NEAREST DEALERSHIP, MONTROAD VOLKSWAGEN OFF I-45. THEY CLAIM THEY COULD FIND NOTHING WRONG AFTER SITTING ON IT FOR 24 HOURS & SENT ME ON MY WAY. FAST FORWARD TO LAST NIGHT, NOW 10 DAY'S LATER, JULY 19TH, COMING BACK HOME FROM DALLAS, A NEARLY 600 MILE ROUND TRIP & ANOTHER EPC CODE CODE COMES UP & SAYS FAULT: ELECTRONIC PARKING BRAKE WHEN I WENT TO PARK THE CAR & HEAD INSIDE. NOW I'VE ONLY HAD THIS CAR A MONTH, IT SHOULDN'T HAVE ALL THESE KINDS OF ISSUES & IT DEEPLY CONCERNS ME.
Mfg Campaign: 11340224
Recall Date: Jul 19, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2 SEPARATE INCIDENTS INVOLVING THE EPC. ONE WAS ABOUT 10 DAY'S AGO, JULY 9TH GETTING ON THE FREEWAY IN HOUSTON. CAR THREW UP NUMEROUS ERROR CODES, IT AUTOMATICALLY SLAMMED ON THE BRAKES UPON ENTERING THE MIDDLE LANE OF THE FREEWAY, GAVE AN EPC ERROR CODE, TRANSMISSION ERROR CODE, AND START/STOP ERROR CODE. I GOT IT TO THE NEAREST DEALERSHIP, MONTROAD VOLKSWAGEN OFF I-45. THEY CLAIM THEY COULD FIND NOTHING WRONG AFTER SITTING ON IT FOR 24 HOURS & SENT ME ON MY WAY. FAST FORWARD TO LAST NIGHT, NOW 10 DAY'S LATER, JULY 19TH, COMING BACK HOME FROM DALLAS, A NEARLY 600 MILE ROUND TRIP & ANOTHER EPC CODE CODE COMES UP & SAYS FAULT: ELECTRONIC PARKING BRAKE WHEN I WENT TO PARK THE CAR & HEAD INSIDE. NOW I'VE ONLY HAD THIS CAR A MONTH, IT SHOULDN'T HAVE ALL THESE KINDS OF ISSUES & IT DEEPLY CONCERNS ME.
Corrective Action:
2 SEPARATE INCIDENTS INVOLVING THE EPC. ONE WAS ABOUT 10 DAY'S AGO, JULY 9TH GETTING ON THE FREEWAY IN HOUSTON. CAR THREW UP NUMEROUS ERROR CODES, IT AUTOMATICALLY SLAMMED ON THE BRAKES UPON ENTERING THE MIDDLE LANE OF THE FREEWAY, GAVE AN EPC ERROR CODE, TRANSMISSION ERROR CODE, AND START/STOP ERROR CODE. I GOT IT TO THE NEAREST DEALERSHIP, MONTROAD VOLKSWAGEN OFF I-45. THEY CLAIM THEY COULD FIND NOTHING WRONG AFTER SITTING ON IT FOR 24 HOURS & SENT ME ON MY WAY. FAST FORWARD TO LAST NIGHT, NOW 10 DAY'S LATER, JULY 19TH, COMING BACK HOME FROM DALLAS, A NEARLY 600 MILE ROUND TRIP & ANOTHER EPC CODE CODE COMES UP & SAYS FAULT: ELECTRONIC PARKING BRAKE WHEN I WENT TO PARK THE CAR & HEAD INSIDE. NOW I'VE ONLY HAD THIS CAR A MONTH, IT SHOULDN'T HAVE ALL THESE KINDS OF ISSUES & IT DEEPLY CONCERNS ME.
Additional Notes:
2 SEPARATE INCIDENTS INVOLVING THE EPC. ONE WAS ABOUT 10 DAY'S AGO, JULY 9TH GETTING ON THE FREEWAY IN HOUSTON. CAR THREW UP NUMEROUS ERROR CODES, IT AUTOMATICALLY SLAMMED ON THE BRAKES UPON ENTERING THE MIDDLE LANE OF THE FREEWAY, GAVE AN EPC ERROR CODE, TRANSMISSION ERROR CODE, AND START/STOP ERROR CODE. I GOT IT TO THE NEAREST DEALERSHIP, MONTROAD VOLKSWAGEN OFF I-45. THEY CLAIM THEY COULD FIND NOTHING WRONG AFTER SITTING ON IT FOR 24 HOURS & SENT ME ON MY WAY. FAST FORWARD TO LAST NIGHT, NOW 10 DAY'S LATER, JULY 19TH, COMING BACK HOME FROM DALLAS, A NEARLY 600 MILE ROUND TRIP & ANOTHER EPC CODE CODE COMES UP & SAYS FAULT: ELECTRONIC PARKING BRAKE WHEN I WENT TO PARK THE CAR & HEAD INSIDE. NOW I'VE ONLY HAD THIS CAR A MONTH, IT SHOULDN'T HAVE ALL THESE KINDS OF ISSUES & IT DEEPLY CONCERNS ME.
Mfg Campaign: 11340224
Recall Date: Jul 19, 2020
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2 SEPARATE INCIDENTS INVOLVING THE EPC. ONE WAS ABOUT 10 DAY'S AGO, JULY 9TH GETTING ON THE FREEWAY IN HOUSTON. CAR THREW UP NUMEROUS ERROR CODES, IT AUTOMATICALLY SLAMMED ON THE BRAKES UPON ENTERING THE MIDDLE LANE OF THE FREEWAY, GAVE AN EPC ERROR CODE, TRANSMISSION ERROR CODE, AND START/STOP ERROR CODE. I GOT IT TO THE NEAREST DEALERSHIP, MONTROAD VOLKSWAGEN OFF I-45. THEY CLAIM THEY COULD FIND NOTHING WRONG AFTER SITTING ON IT FOR 24 HOURS & SENT ME ON MY WAY. FAST FORWARD TO LAST NIGHT, NOW 10 DAY'S LATER, JULY 19TH, COMING BACK HOME FROM DALLAS, A NEARLY 600 MILE ROUND TRIP & ANOTHER EPC CODE CODE COMES UP & SAYS FAULT: ELECTRONIC PARKING BRAKE WHEN I WENT TO PARK THE CAR & HEAD INSIDE. NOW I'VE ONLY HAD THIS CAR A MONTH, IT SHOULDN'T HAVE ALL THESE KINDS OF ISSUES & IT DEEPLY CONCERNS ME.
Corrective Action:
2 SEPARATE INCIDENTS INVOLVING THE EPC. ONE WAS ABOUT 10 DAY'S AGO, JULY 9TH GETTING ON THE FREEWAY IN HOUSTON. CAR THREW UP NUMEROUS ERROR CODES, IT AUTOMATICALLY SLAMMED ON THE BRAKES UPON ENTERING THE MIDDLE LANE OF THE FREEWAY, GAVE AN EPC ERROR CODE, TRANSMISSION ERROR CODE, AND START/STOP ERROR CODE. I GOT IT TO THE NEAREST DEALERSHIP, MONTROAD VOLKSWAGEN OFF I-45. THEY CLAIM THEY COULD FIND NOTHING WRONG AFTER SITTING ON IT FOR 24 HOURS & SENT ME ON MY WAY. FAST FORWARD TO LAST NIGHT, NOW 10 DAY'S LATER, JULY 19TH, COMING BACK HOME FROM DALLAS, A NEARLY 600 MILE ROUND TRIP & ANOTHER EPC CODE CODE COMES UP & SAYS FAULT: ELECTRONIC PARKING BRAKE WHEN I WENT TO PARK THE CAR & HEAD INSIDE. NOW I'VE ONLY HAD THIS CAR A MONTH, IT SHOULDN'T HAVE ALL THESE KINDS OF ISSUES & IT DEEPLY CONCERNS ME.
Additional Notes:
2 SEPARATE INCIDENTS INVOLVING THE EPC. ONE WAS ABOUT 10 DAY'S AGO, JULY 9TH GETTING ON THE FREEWAY IN HOUSTON. CAR THREW UP NUMEROUS ERROR CODES, IT AUTOMATICALLY SLAMMED ON THE BRAKES UPON ENTERING THE MIDDLE LANE OF THE FREEWAY, GAVE AN EPC ERROR CODE, TRANSMISSION ERROR CODE, AND START/STOP ERROR CODE. I GOT IT TO THE NEAREST DEALERSHIP, MONTROAD VOLKSWAGEN OFF I-45. THEY CLAIM THEY COULD FIND NOTHING WRONG AFTER SITTING ON IT FOR 24 HOURS & SENT ME ON MY WAY. FAST FORWARD TO LAST NIGHT, NOW 10 DAY'S LATER, JULY 19TH, COMING BACK HOME FROM DALLAS, A NEARLY 600 MILE ROUND TRIP & ANOTHER EPC CODE CODE COMES UP & SAYS FAULT: ELECTRONIC PARKING BRAKE WHEN I WENT TO PARK THE CAR & HEAD INSIDE. NOW I'VE ONLY HAD THIS CAR A MONTH, IT SHOULDN'T HAVE ALL THESE KINDS OF ISSUES & IT DEEPLY CONCERNS ME.
Mfg Campaign: 11340224
Recall Date: Jul 19, 2020
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY CAR ROLLED INTO A WALL ON THE OTHER SIDE OF A PARKING LOT WHILE I WAS INSIDE THE OPPOSITE BUILDING. THERE IS NO ALERT/INDICATOR/NOTIFICATION THAT THE E-BRAKE IS ENGAGED. THERE ARE ALERTS FOR THE SEAT BELT, AIR BAG, TRUCK/DOOR OPENED, LOW GAS, LIGHTS, ETC. THERE IS EVEN A NOTIFICATION ON THE SCREEN TO REMIND ME TO GRAB MY PHONE AFTER I TURN OFF THE CAR AND OPEN THE DOOR. BUT FOR THE E-BRAKE, WHICH IS A TWO-STEP PROCESS THAT REQUIRES DISCRETE PAUSES BY THE DRIVER, THERE IS NOTHING.THIS IS A SERIOUS DESIGN FLAW, THAT COULD RESULT IN A CAR ROLLING AND INJURING SOMEONE. I URGE YOU NOT TO WAIT FOR CRITICAL MOMENTS AS IN THE PAST FOR AUTO ALERTS TO BE INSTALLED IN CARS, BUT TO ACT NOW. I REQUEST ALL AUTO MANUFACTURES, VW AND OTHERWISE, THAT HAVE E-BRAKES, CREATE AN ALERT THAT NOTIFIES THE DRIVER THE CAR IS OFF AND THE E-BRAKE IS NOT ENGAGED, RECALL THOSE CARS, AND UPDATE THE COMPUTER. AND IF THERE ISN'T ROOM, I SUGGEST DELETING THE NOTIFICATION TO NOT FORGET ONE'S PHONE. *TR
Corrective Action:
MY CAR ROLLED INTO A WALL ON THE OTHER SIDE OF A PARKING LOT WHILE I WAS INSIDE THE OPPOSITE BUILDING. THERE IS NO ALERT/INDICATOR/NOTIFICATION THAT THE E-BRAKE IS ENGAGED. THERE ARE ALERTS FOR THE SEAT BELT, AIR BAG, TRUCK/DOOR OPENED, LOW GAS, LIGHTS, ETC. THERE IS EVEN A NOTIFICATION ON THE SCREEN TO REMIND ME TO GRAB MY PHONE AFTER I TURN OFF THE CAR AND OPEN THE DOOR. BUT FOR THE E-BRAKE, WHICH IS A TWO-STEP PROCESS THAT REQUIRES DISCRETE PAUSES BY THE DRIVER, THERE IS NOTHING.THIS IS A SERIOUS DESIGN FLAW, THAT COULD RESULT IN A CAR ROLLING AND INJURING SOMEONE. I URGE YOU NOT TO WAIT FOR CRITICAL MOMENTS AS IN THE PAST FOR AUTO ALERTS TO BE INSTALLED IN CARS, BUT TO ACT NOW. I REQUEST ALL AUTO MANUFACTURES, VW AND OTHERWISE, THAT HAVE E-BRAKES, CREATE AN ALERT THAT NOTIFIES THE DRIVER THE CAR IS OFF AND THE E-BRAKE IS NOT ENGAGED, RECALL THOSE CARS, AND UPDATE THE COMPUTER. AND IF THERE ISN'T ROOM, I SUGGEST DELETING THE NOTIFICATION TO NOT FORGET ONE'S PHONE. *TR
Additional Notes:
MY CAR ROLLED INTO A WALL ON THE OTHER SIDE OF A PARKING LOT WHILE I WAS INSIDE THE OPPOSITE BUILDING. THERE IS NO ALERT/INDICATOR/NOTIFICATION THAT THE E-BRAKE IS ENGAGED. THERE ARE ALERTS FOR THE SEAT BELT, AIR BAG, TRUCK/DOOR OPENED, LOW GAS, LIGHTS, ETC. THERE IS EVEN A NOTIFICATION ON THE SCREEN TO REMIND ME TO GRAB MY PHONE AFTER I TURN OFF THE CAR AND OPEN THE DOOR. BUT FOR THE E-BRAKE, WHICH IS A TWO-STEP PROCESS THAT REQUIRES DISCRETE PAUSES BY THE DRIVER, THERE IS NOTHING.THIS IS A SERIOUS DESIGN FLAW, THAT COULD RESULT IN A CAR ROLLING AND INJURING SOMEONE. I URGE YOU NOT TO WAIT FOR CRITICAL MOMENTS AS IN THE PAST FOR AUTO ALERTS TO BE INSTALLED IN CARS, BUT TO ACT NOW. I REQUEST ALL AUTO MANUFACTURES, VW AND OTHERWISE, THAT HAVE E-BRAKES, CREATE AN ALERT THAT NOTIFIES THE DRIVER THE CAR IS OFF AND THE E-BRAKE IS NOT ENGAGED, RECALL THOSE CARS, AND UPDATE THE COMPUTER. AND IF THERE ISN'T ROOM, I SUGGEST DELETING THE NOTIFICATION TO NOT FORGET ONE'S PHONE. *TR
Mfg Campaign: 11337341
Recall Date: Jul 3, 2020
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY CAR ROLLED INTO A WALL ON THE OTHER SIDE OF A PARKING LOT WHILE I WAS INSIDE THE OPPOSITE BUILDING. THERE IS NO ALERT/INDICATOR/NOTIFICATION THAT THE E-BRAKE IS ENGAGED. THERE ARE ALERTS FOR THE SEAT BELT, AIR BAG, TRUCK/DOOR OPENED, LOW GAS, LIGHTS, ETC. THERE IS EVEN A NOTIFICATION ON THE SCREEN TO REMIND ME TO GRAB MY PHONE AFTER I TURN OFF THE CAR AND OPEN THE DOOR. BUT FOR THE E-BRAKE, WHICH IS A TWO-STEP PROCESS THAT REQUIRES DISCRETE PAUSES BY THE DRIVER, THERE IS NOTHING.THIS IS A SERIOUS DESIGN FLAW, THAT COULD RESULT IN A CAR ROLLING AND INJURING SOMEONE. I URGE YOU NOT TO WAIT FOR CRITICAL MOMENTS AS IN THE PAST FOR AUTO ALERTS TO BE INSTALLED IN CARS, BUT TO ACT NOW. I REQUEST ALL AUTO MANUFACTURES, VW AND OTHERWISE, THAT HAVE E-BRAKES, CREATE AN ALERT THAT NOTIFIES THE DRIVER THE CAR IS OFF AND THE E-BRAKE IS NOT ENGAGED, RECALL THOSE CARS, AND UPDATE THE COMPUTER. AND IF THERE ISN'T ROOM, I SUGGEST DELETING THE NOTIFICATION TO NOT FORGET ONE'S PHONE. *TR
Corrective Action:
MY CAR ROLLED INTO A WALL ON THE OTHER SIDE OF A PARKING LOT WHILE I WAS INSIDE THE OPPOSITE BUILDING. THERE IS NO ALERT/INDICATOR/NOTIFICATION THAT THE E-BRAKE IS ENGAGED. THERE ARE ALERTS FOR THE SEAT BELT, AIR BAG, TRUCK/DOOR OPENED, LOW GAS, LIGHTS, ETC. THERE IS EVEN A NOTIFICATION ON THE SCREEN TO REMIND ME TO GRAB MY PHONE AFTER I TURN OFF THE CAR AND OPEN THE DOOR. BUT FOR THE E-BRAKE, WHICH IS A TWO-STEP PROCESS THAT REQUIRES DISCRETE PAUSES BY THE DRIVER, THERE IS NOTHING.THIS IS A SERIOUS DESIGN FLAW, THAT COULD RESULT IN A CAR ROLLING AND INJURING SOMEONE. I URGE YOU NOT TO WAIT FOR CRITICAL MOMENTS AS IN THE PAST FOR AUTO ALERTS TO BE INSTALLED IN CARS, BUT TO ACT NOW. I REQUEST ALL AUTO MANUFACTURES, VW AND OTHERWISE, THAT HAVE E-BRAKES, CREATE AN ALERT THAT NOTIFIES THE DRIVER THE CAR IS OFF AND THE E-BRAKE IS NOT ENGAGED, RECALL THOSE CARS, AND UPDATE THE COMPUTER. AND IF THERE ISN'T ROOM, I SUGGEST DELETING THE NOTIFICATION TO NOT FORGET ONE'S PHONE. *TR
Additional Notes:
MY CAR ROLLED INTO A WALL ON THE OTHER SIDE OF A PARKING LOT WHILE I WAS INSIDE THE OPPOSITE BUILDING. THERE IS NO ALERT/INDICATOR/NOTIFICATION THAT THE E-BRAKE IS ENGAGED. THERE ARE ALERTS FOR THE SEAT BELT, AIR BAG, TRUCK/DOOR OPENED, LOW GAS, LIGHTS, ETC. THERE IS EVEN A NOTIFICATION ON THE SCREEN TO REMIND ME TO GRAB MY PHONE AFTER I TURN OFF THE CAR AND OPEN THE DOOR. BUT FOR THE E-BRAKE, WHICH IS A TWO-STEP PROCESS THAT REQUIRES DISCRETE PAUSES BY THE DRIVER, THERE IS NOTHING.THIS IS A SERIOUS DESIGN FLAW, THAT COULD RESULT IN A CAR ROLLING AND INJURING SOMEONE. I URGE YOU NOT TO WAIT FOR CRITICAL MOMENTS AS IN THE PAST FOR AUTO ALERTS TO BE INSTALLED IN CARS, BUT TO ACT NOW. I REQUEST ALL AUTO MANUFACTURES, VW AND OTHERWISE, THAT HAVE E-BRAKES, CREATE AN ALERT THAT NOTIFIES THE DRIVER THE CAR IS OFF AND THE E-BRAKE IS NOT ENGAGED, RECALL THOSE CARS, AND UPDATE THE COMPUTER. AND IF THERE ISN'T ROOM, I SUGGEST DELETING THE NOTIFICATION TO NOT FORGET ONE'S PHONE. *TR
Mfg Campaign: 11337341
Recall Date: Jul 3, 2020
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE IS STALLING AT LIGHTS. VEHICLE HAS ROUGH IDLE. VEHICLE AUTOMATIC BRAKING ACTIVATE WITHOUT WARNING. *TR
Corrective Action:
VEHICLE IS STALLING AT LIGHTS. VEHICLE HAS ROUGH IDLE. VEHICLE AUTOMATIC BRAKING ACTIVATE WITHOUT WARNING. *TR
Additional Notes:
VEHICLE IS STALLING AT LIGHTS. VEHICLE HAS ROUGH IDLE. VEHICLE AUTOMATIC BRAKING ACTIVATE WITHOUT WARNING. *TR
Mfg Campaign: 11328820
Recall Date: Jun 15, 2020
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE IS STALLING AT LIGHTS. VEHICLE HAS ROUGH IDLE. VEHICLE AUTOMATIC BRAKING ACTIVATE WITHOUT WARNING. *TR
Corrective Action:
VEHICLE IS STALLING AT LIGHTS. VEHICLE HAS ROUGH IDLE. VEHICLE AUTOMATIC BRAKING ACTIVATE WITHOUT WARNING. *TR
Additional Notes:
VEHICLE IS STALLING AT LIGHTS. VEHICLE HAS ROUGH IDLE. VEHICLE AUTOMATIC BRAKING ACTIVATE WITHOUT WARNING. *TR
Mfg Campaign: 11328820
Recall Date: Jun 15, 2020
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