Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DV
Recall Date: Jul 20, 2022
Consumer Complaints
50 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
The car just stated saying “drive assist not available” it beeps every 5 minutes. Dealer says might need to change steering wheel which is in back order. It’s very annoying because it makes a very loud sound while driving. I researched and seems lots of owners are having the same issue.
Corrective Action:
The car just stated saying “drive assist not available” it beeps every 5 minutes. Dealer says might need to change steering wheel which is in back order. It’s very annoying because it makes a very loud sound while driving. I researched and seems lots of owners are having the same issue.
Additional Notes:
The car just stated saying “drive assist not available” it beeps every 5 minutes. Dealer says might need to change steering wheel which is in back order. It’s very annoying because it makes a very loud sound while driving. I researched and seems lots of owners are having the same issue.
Mfg Campaign: 11598605
Recall Date: Jul 3, 2024
Volkswagen Group Of America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The car just stated saying “drive assist not available” it beeps every 5 minutes. Dealer says might need to change steering wheel which is in back order. It’s very annoying because it makes a very loud sound while driving. I researched and seems lots of owners are having the same issue.
Corrective Action:
The car just stated saying “drive assist not available” it beeps every 5 minutes. Dealer says might need to change steering wheel which is in back order. It’s very annoying because it makes a very loud sound while driving. I researched and seems lots of owners are having the same issue.
Additional Notes:
The car just stated saying “drive assist not available” it beeps every 5 minutes. Dealer says might need to change steering wheel which is in back order. It’s very annoying because it makes a very loud sound while driving. I researched and seems lots of owners are having the same issue.
Mfg Campaign: 11598605
Recall Date: Jul 3, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The car just stated saying “drive assist not available” it beeps every 5 minutes. Dealer says might need to change steering wheel which is in back order. It’s very annoying because it makes a very loud sound while driving. I researched and seems lots of owners are having the same issue.
Corrective Action:
The car just stated saying “drive assist not available” it beeps every 5 minutes. Dealer says might need to change steering wheel which is in back order. It’s very annoying because it makes a very loud sound while driving. I researched and seems lots of owners are having the same issue.
Additional Notes:
The car just stated saying “drive assist not available” it beeps every 5 minutes. Dealer says might need to change steering wheel which is in back order. It’s very annoying because it makes a very loud sound while driving. I researched and seems lots of owners are having the same issue.
Mfg Campaign: 11598605
Recall Date: Jul 3, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The driver rear brake is sticking and locking up and has premature wear. Rear brakes and rotors have been replaced at 18,000 miles under warranty.. when driving rear brake does not release causing front tire to spin and create handling issues. The problem is worse and dangerous in wet conditions. Volkswagon calls it a wear and tear but it is a safety and handling issue. Case number 06285728
Corrective Action:
The driver rear brake is sticking and locking up and has premature wear. Rear brakes and rotors have been replaced at 18,000 miles under warranty.. when driving rear brake does not release causing front tire to spin and create handling issues. The problem is worse and dangerous in wet conditions. Volkswagon calls it a wear and tear but it is a safety and handling issue. Case number 06285728
Additional Notes:
The driver rear brake is sticking and locking up and has premature wear. Rear brakes and rotors have been replaced at 18,000 miles under warranty.. when driving rear brake does not release causing front tire to spin and create handling issues. The problem is worse and dangerous in wet conditions. Volkswagon calls it a wear and tear but it is a safety and handling issue. Case number 06285728
Mfg Campaign: 11593426
Recall Date: Jun 10, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Have had rear brakes replaced due to severe noise. This was done per rear brake recall. After rear brakes replaced brakes they are still making a squealing sound especially when cold. Notified VW dealer and told this is normal especially when brakes a cold.
Corrective Action:
Have had rear brakes replaced due to severe noise. This was done per rear brake recall. After rear brakes replaced brakes they are still making a squealing sound especially when cold. Notified VW dealer and told this is normal especially when brakes a cold.
Additional Notes:
Have had rear brakes replaced due to severe noise. This was done per rear brake recall. After rear brakes replaced brakes they are still making a squealing sound especially when cold. Notified VW dealer and told this is normal especially when brakes a cold.
Mfg Campaign: 11591032
Recall Date: May 28, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Car has been at the Henderson VW repair shop 30 days. Two months ago coolant light was on. Took it in and they topped it off. No paperwork. Next a 20,000 maintenance-. No alerts. Last month coolant light again. Took it in - blown head gasket at 22,000 miles.
Corrective Action:
Car has been at the Henderson VW repair shop 30 days. Two months ago coolant light was on. Took it in and they topped it off. No paperwork. Next a 20,000 maintenance-. No alerts. Last month coolant light again. Took it in - blown head gasket at 22,000 miles.
Additional Notes:
Car has been at the Henderson VW repair shop 30 days. Two months ago coolant light was on. Took it in and they topped it off. No paperwork. Next a 20,000 maintenance-. No alerts. Last month coolant light again. Took it in - blown head gasket at 22,000 miles.
Mfg Campaign: 11583095
Recall Date: Apr 15, 2024
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
This vehicle has a "digital cockpit" without traditional analog gauges. It completely shut down on me while driving on the freeway, leaving me without a speedometer, and a red caution "do not drive" warning indicator. I have a video of this incident captured by my partner that I can share, as well as a static image, which I attach therein. Prior to this incident, it repeatedly shut down while driving, but in those cases would come back up in 5 to 10 seconds. This may have been a computer "crash" as it came back up with 0 on the trip odometers. The dealer seemingly fixed this problem with a reset process described in a TSB. In the most recent incident, the display never came back online, and I was unable to safely continue driving. There are also random issues with this display locking into "night" mode during the day, usually after backing out of a dark garage or going through a tunnel, which leaves the display impossible to read in bright sun. The only fix when this happens is to pull over, turn the car off, wait 5 minutes, and resume driving.
Corrective Action:
This vehicle has a "digital cockpit" without traditional analog gauges. It completely shut down on me while driving on the freeway, leaving me without a speedometer, and a red caution "do not drive" warning indicator. I have a video of this incident captured by my partner that I can share, as well as a static image, which I attach therein. Prior to this incident, it repeatedly shut down while driving, but in those cases would come back up in 5 to 10 seconds. This may have been a computer "crash" as it came back up with 0 on the trip odometers. The dealer seemingly fixed this problem with a reset process described in a TSB. In the most recent incident, the display never came back online, and I was unable to safely continue driving. There are also random issues with this display locking into "night" mode during the day, usually after backing out of a dark garage or going through a tunnel, which leaves the display impossible to read in bright sun. The only fix when this happens is to pull over, turn the car off, wait 5 minutes, and resume driving.
Additional Notes:
This vehicle has a "digital cockpit" without traditional analog gauges. It completely shut down on me while driving on the freeway, leaving me without a speedometer, and a red caution "do not drive" warning indicator. I have a video of this incident captured by my partner that I can share, as well as a static image, which I attach therein. Prior to this incident, it repeatedly shut down while driving, but in those cases would come back up in 5 to 10 seconds. This may have been a computer "crash" as it came back up with 0 on the trip odometers. The dealer seemingly fixed this problem with a reset process described in a TSB. In the most recent incident, the display never came back online, and I was unable to safely continue driving. There are also random issues with this display locking into "night" mode during the day, usually after backing out of a dark garage or going through a tunnel, which leaves the display impossible to read in bright sun. The only fix when this happens is to pull over, turn the car off, wait 5 minutes, and resume driving.
Mfg Campaign: 11566906
Recall Date: Jan 22, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
This vehicle has a "digital cockpit" without traditional analog gauges. It completely shut down on me while driving on the freeway, leaving me without a speedometer, and a red caution "do not drive" warning indicator. I have a video of this incident captured by my partner that I can share, as well as a static image, which I attach therein. Prior to this incident, it repeatedly shut down while driving, but in those cases would come back up in 5 to 10 seconds. This may have been a computer "crash" as it came back up with 0 on the trip odometers. The dealer seemingly fixed this problem with a reset process described in a TSB. In the most recent incident, the display never came back online, and I was unable to safely continue driving. There are also random issues with this display locking into "night" mode during the day, usually after backing out of a dark garage or going through a tunnel, which leaves the display impossible to read in bright sun. The only fix when this happens is to pull over, turn the car off, wait 5 minutes, and resume driving.
Corrective Action:
This vehicle has a "digital cockpit" without traditional analog gauges. It completely shut down on me while driving on the freeway, leaving me without a speedometer, and a red caution "do not drive" warning indicator. I have a video of this incident captured by my partner that I can share, as well as a static image, which I attach therein. Prior to this incident, it repeatedly shut down while driving, but in those cases would come back up in 5 to 10 seconds. This may have been a computer "crash" as it came back up with 0 on the trip odometers. The dealer seemingly fixed this problem with a reset process described in a TSB. In the most recent incident, the display never came back online, and I was unable to safely continue driving. There are also random issues with this display locking into "night" mode during the day, usually after backing out of a dark garage or going through a tunnel, which leaves the display impossible to read in bright sun. The only fix when this happens is to pull over, turn the car off, wait 5 minutes, and resume driving.
Additional Notes:
This vehicle has a "digital cockpit" without traditional analog gauges. It completely shut down on me while driving on the freeway, leaving me without a speedometer, and a red caution "do not drive" warning indicator. I have a video of this incident captured by my partner that I can share, as well as a static image, which I attach therein. Prior to this incident, it repeatedly shut down while driving, but in those cases would come back up in 5 to 10 seconds. This may have been a computer "crash" as it came back up with 0 on the trip odometers. The dealer seemingly fixed this problem with a reset process described in a TSB. In the most recent incident, the display never came back online, and I was unable to safely continue driving. There are also random issues with this display locking into "night" mode during the day, usually after backing out of a dark garage or going through a tunnel, which leaves the display impossible to read in bright sun. The only fix when this happens is to pull over, turn the car off, wait 5 minutes, and resume driving.
Mfg Campaign: 11566906
Recall Date: Jan 22, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This vehicle has a "digital cockpit" without traditional analog gauges. It completely shut down on me while driving on the freeway, leaving me without a speedometer, and a red caution "do not drive" warning indicator. I have a video of this incident captured by my partner that I can share, as well as a static image, which I attach therein. Prior to this incident, it repeatedly shut down while driving, but in those cases would come back up in 5 to 10 seconds. This may have been a computer "crash" as it came back up with 0 on the trip odometers. The dealer seemingly fixed this problem with a reset process described in a TSB. In the most recent incident, the display never came back online, and I was unable to safely continue driving. There are also random issues with this display locking into "night" mode during the day, usually after backing out of a dark garage or going through a tunnel, which leaves the display impossible to read in bright sun. The only fix when this happens is to pull over, turn the car off, wait 5 minutes, and resume driving.
Corrective Action:
This vehicle has a "digital cockpit" without traditional analog gauges. It completely shut down on me while driving on the freeway, leaving me without a speedometer, and a red caution "do not drive" warning indicator. I have a video of this incident captured by my partner that I can share, as well as a static image, which I attach therein. Prior to this incident, it repeatedly shut down while driving, but in those cases would come back up in 5 to 10 seconds. This may have been a computer "crash" as it came back up with 0 on the trip odometers. The dealer seemingly fixed this problem with a reset process described in a TSB. In the most recent incident, the display never came back online, and I was unable to safely continue driving. There are also random issues with this display locking into "night" mode during the day, usually after backing out of a dark garage or going through a tunnel, which leaves the display impossible to read in bright sun. The only fix when this happens is to pull over, turn the car off, wait 5 minutes, and resume driving.
Additional Notes:
This vehicle has a "digital cockpit" without traditional analog gauges. It completely shut down on me while driving on the freeway, leaving me without a speedometer, and a red caution "do not drive" warning indicator. I have a video of this incident captured by my partner that I can share, as well as a static image, which I attach therein. Prior to this incident, it repeatedly shut down while driving, but in those cases would come back up in 5 to 10 seconds. This may have been a computer "crash" as it came back up with 0 on the trip odometers. The dealer seemingly fixed this problem with a reset process described in a TSB. In the most recent incident, the display never came back online, and I was unable to safely continue driving. There are also random issues with this display locking into "night" mode during the day, usually after backing out of a dark garage or going through a tunnel, which leaves the display impossible to read in bright sun. The only fix when this happens is to pull over, turn the car off, wait 5 minutes, and resume driving.
Mfg Campaign: 11566906
Recall Date: Jan 22, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
bought this car brand new and after couple of days when I get on highway and trying to give gas the car started shaking vigorously and lost engine power. check engine light came on. pulled over to the shoulder and turned off the car. after a minute started the car and it's working fine. took it to dealer next day and they said there was codes for cylinders 1 & 3 misfire, but they can't reproduce the problem when they drove it. so, can't do anything. after a year (car is only used for local driving) while I was driving on highway from a game when I am giving gas to pass vehicles, I could feel shaking from engine like its misfiring and check engine started flashing. but when I took leg off the pedal and give gas slowly its working fine and engine light went off. only 7k miles on the car and engine has misfiring issue creating loss of power which is a safety concern on highways. other owners report similar issues.
Corrective Action:
bought this car brand new and after couple of days when I get on highway and trying to give gas the car started shaking vigorously and lost engine power. check engine light came on. pulled over to the shoulder and turned off the car. after a minute started the car and it's working fine. took it to dealer next day and they said there was codes for cylinders 1 & 3 misfire, but they can't reproduce the problem when they drove it. so, can't do anything. after a year (car is only used for local driving) while I was driving on highway from a game when I am giving gas to pass vehicles, I could feel shaking from engine like its misfiring and check engine started flashing. but when I took leg off the pedal and give gas slowly its working fine and engine light went off. only 7k miles on the car and engine has misfiring issue creating loss of power which is a safety concern on highways. other owners report similar issues.
Additional Notes:
bought this car brand new and after couple of days when I get on highway and trying to give gas the car started shaking vigorously and lost engine power. check engine light came on. pulled over to the shoulder and turned off the car. after a minute started the car and it's working fine. took it to dealer next day and they said there was codes for cylinders 1 & 3 misfire, but they can't reproduce the problem when they drove it. so, can't do anything. after a year (car is only used for local driving) while I was driving on highway from a game when I am giving gas to pass vehicles, I could feel shaking from engine like its misfiring and check engine started flashing. but when I took leg off the pedal and give gas slowly its working fine and engine light went off. only 7k miles on the car and engine has misfiring issue creating loss of power which is a safety concern on highways. other owners report similar issues.
Mfg Campaign: 11565688
Recall Date: Jan 16, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The head gasket is leaking coolant from between the block and the head. This can cause overheating of the vehicle or fires. Can also affect the motor. This problem was identified by a dealer and was originally noticed due to low coolant warning when driving the car. Vehicle is available for inspection if needed
Corrective Action:
The head gasket is leaking coolant from between the block and the head. This can cause overheating of the vehicle or fires. Can also affect the motor. This problem was identified by a dealer and was originally noticed due to low coolant warning when driving the car. Vehicle is available for inspection if needed
Additional Notes:
The head gasket is leaking coolant from between the block and the head. This can cause overheating of the vehicle or fires. Can also affect the motor. This problem was identified by a dealer and was originally noticed due to low coolant warning when driving the car. Vehicle is available for inspection if needed
Mfg Campaign: 11561369
Recall Date: Dec 21, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Engine misfire on all cylinders. Engine start/stop failure, check engine light illuminates. Vehicle hesitates and looses power when accelerating. Vehicle then stalls while operating. Happens while in traffic or trying to pull out from intersection causing vehicle to stop in roadway. Almost causes crashes from rear due to sudden stop and sides due to not clearing the intersection. Dealer confirmed the issue but states there is no repair or known fix. Dealer said to use premium fuel which is not required by manufacturer. Problem still occurred with premium fuel. Several trips to two separate dealers and both state there is no fix for the dangerous issue just to keep driving it. The vehicle is available for inspection. This issues is occurring in other 2022 jettas and Taos models. Dealer stated they were aware of the issue but vw does not have a fix. Has occurred multiple times with my vehicle.
Corrective Action:
Engine misfire on all cylinders. Engine start/stop failure, check engine light illuminates. Vehicle hesitates and looses power when accelerating. Vehicle then stalls while operating. Happens while in traffic or trying to pull out from intersection causing vehicle to stop in roadway. Almost causes crashes from rear due to sudden stop and sides due to not clearing the intersection. Dealer confirmed the issue but states there is no repair or known fix. Dealer said to use premium fuel which is not required by manufacturer. Problem still occurred with premium fuel. Several trips to two separate dealers and both state there is no fix for the dangerous issue just to keep driving it. The vehicle is available for inspection. This issues is occurring in other 2022 jettas and Taos models. Dealer stated they were aware of the issue but vw does not have a fix. Has occurred multiple times with my vehicle.
Additional Notes:
Engine misfire on all cylinders. Engine start/stop failure, check engine light illuminates. Vehicle hesitates and looses power when accelerating. Vehicle then stalls while operating. Happens while in traffic or trying to pull out from intersection causing vehicle to stop in roadway. Almost causes crashes from rear due to sudden stop and sides due to not clearing the intersection. Dealer confirmed the issue but states there is no repair or known fix. Dealer said to use premium fuel which is not required by manufacturer. Problem still occurred with premium fuel. Several trips to two separate dealers and both state there is no fix for the dangerous issue just to keep driving it. The vehicle is available for inspection. This issues is occurring in other 2022 jettas and Taos models. Dealer stated they were aware of the issue but vw does not have a fix. Has occurred multiple times with my vehicle.
Mfg Campaign: 11555705
Recall Date: Nov 17, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine misfire on all cylinders. Engine start/stop failure, check engine light illuminates. Vehicle hesitates and looses power when accelerating. Vehicle then stalls while operating. Happens while in traffic or trying to pull out from intersection causing vehicle to stop in roadway. Almost causes crashes from rear due to sudden stop and sides due to not clearing the intersection. Dealer confirmed the issue but states there is no repair or known fix. Dealer said to use premium fuel which is not required by manufacturer. Problem still occurred with premium fuel. Several trips to two separate dealers and both state there is no fix for the dangerous issue just to keep driving it. The vehicle is available for inspection. This issues is occurring in other 2022 jettas and Taos models. Dealer stated they were aware of the issue but vw does not have a fix. Has occurred multiple times with my vehicle.
Corrective Action:
Engine misfire on all cylinders. Engine start/stop failure, check engine light illuminates. Vehicle hesitates and looses power when accelerating. Vehicle then stalls while operating. Happens while in traffic or trying to pull out from intersection causing vehicle to stop in roadway. Almost causes crashes from rear due to sudden stop and sides due to not clearing the intersection. Dealer confirmed the issue but states there is no repair or known fix. Dealer said to use premium fuel which is not required by manufacturer. Problem still occurred with premium fuel. Several trips to two separate dealers and both state there is no fix for the dangerous issue just to keep driving it. The vehicle is available for inspection. This issues is occurring in other 2022 jettas and Taos models. Dealer stated they were aware of the issue but vw does not have a fix. Has occurred multiple times with my vehicle.
Additional Notes:
Engine misfire on all cylinders. Engine start/stop failure, check engine light illuminates. Vehicle hesitates and looses power when accelerating. Vehicle then stalls while operating. Happens while in traffic or trying to pull out from intersection causing vehicle to stop in roadway. Almost causes crashes from rear due to sudden stop and sides due to not clearing the intersection. Dealer confirmed the issue but states there is no repair or known fix. Dealer said to use premium fuel which is not required by manufacturer. Problem still occurred with premium fuel. Several trips to two separate dealers and both state there is no fix for the dangerous issue just to keep driving it. The vehicle is available for inspection. This issues is occurring in other 2022 jettas and Taos models. Dealer stated they were aware of the issue but vw does not have a fix. Has occurred multiple times with my vehicle.
Mfg Campaign: 11555705
Recall Date: Nov 17, 2023
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
The driver’s side seat is not secured and has slight movements in some positions and wobbles in other positions, particularly when braking . The seat does not feel secure or safe when under any hard braking. I had the dealer inspect it a few months after purchase they acknowledged it and replaced the mounting brackets to the seats and within 20 minutes the seat was loose again and the rail has a stutter in it when sliding it about 2/3rds back.
Corrective Action:
The driver’s side seat is not secured and has slight movements in some positions and wobbles in other positions, particularly when braking . The seat does not feel secure or safe when under any hard braking. I had the dealer inspect it a few months after purchase they acknowledged it and replaced the mounting brackets to the seats and within 20 minutes the seat was loose again and the rail has a stutter in it when sliding it about 2/3rds back.
Additional Notes:
The driver’s side seat is not secured and has slight movements in some positions and wobbles in other positions, particularly when braking . The seat does not feel secure or safe when under any hard braking. I had the dealer inspect it a few months after purchase they acknowledged it and replaced the mounting brackets to the seats and within 20 minutes the seat was loose again and the rail has a stutter in it when sliding it about 2/3rds back.
Mfg Campaign: 11539243
Recall Date: Aug 17, 2023
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle problems experienced on 7/22/23. Traveling on Route 93 north to exit 17 just north of Concord, NH at 8:00pm. Used cruse control for most of trip, set to 60mph and 65 mph. The distance feature was working, what a PITA it is. Some where around Concord, NH a warning message in orange was displayed, “Engine speed max 4000” in center of display, an orange triangle with an “!” marked appeared just below the temperature gauge on left side of display, a yellow car with “!” on side appeared just below the estimated mileage remaining – it switched between that car and “EPC” cruse control was no longer available Stopped, checked the engine for over heating however it did not seem tooo hot, fans were not running (engine was off) Started again, lights were OFF. Rest of trip was on local roads so never tried cruse control. Left to return home around 2:00pm all warning lights OFF. Some where around Manchester, NH same thing happened plus orange picture of engine on right was illuminated, Cruse control would not maintain speed and then said unavailable. On hills vehicle would not move along with traffic even when foot was put to the floor. Drove directly to Colonial VW, did not shut vehicle OFF however nobody was available to read the computer codes. Scheduled appointment for Friday Driving home it was almost impossible to merge onto Route 93 even with accelerator pushed to floor. What ever the problem with your programming is the major fact that the vehicle is not able to keep up or merge with traffic even on local streets it a Major Hazard. VW may be concerned with saving their engine – I’m Concerned for my LIFE
Corrective Action:
Vehicle problems experienced on 7/22/23. Traveling on Route 93 north to exit 17 just north of Concord, NH at 8:00pm. Used cruse control for most of trip, set to 60mph and 65 mph. The distance feature was working, what a PITA it is. Some where around Concord, NH a warning message in orange was displayed, “Engine speed max 4000” in center of display, an orange triangle with an “!” marked appeared just below the temperature gauge on left side of display, a yellow car with “!” on side appeared just below the estimated mileage remaining – it switched between that car and “EPC” cruse control was no longer available Stopped, checked the engine for over heating however it did not seem tooo hot, fans were not running (engine was off) Started again, lights were OFF. Rest of trip was on local roads so never tried cruse control. Left to return home around 2:00pm all warning lights OFF. Some where around Manchester, NH same thing happened plus orange picture of engine on right was illuminated, Cruse control would not maintain speed and then said unavailable. On hills vehicle would not move along with traffic even when foot was put to the floor. Drove directly to Colonial VW, did not shut vehicle OFF however nobody was available to read the computer codes. Scheduled appointment for Friday Driving home it was almost impossible to merge onto Route 93 even with accelerator pushed to floor. What ever the problem with your programming is the major fact that the vehicle is not able to keep up or merge with traffic even on local streets it a Major Hazard. VW may be concerned with saving their engine – I’m Concerned for my LIFE
Additional Notes:
Vehicle problems experienced on 7/22/23. Traveling on Route 93 north to exit 17 just north of Concord, NH at 8:00pm. Used cruse control for most of trip, set to 60mph and 65 mph. The distance feature was working, what a PITA it is. Some where around Concord, NH a warning message in orange was displayed, “Engine speed max 4000” in center of display, an orange triangle with an “!” marked appeared just below the temperature gauge on left side of display, a yellow car with “!” on side appeared just below the estimated mileage remaining – it switched between that car and “EPC” cruse control was no longer available Stopped, checked the engine for over heating however it did not seem tooo hot, fans were not running (engine was off) Started again, lights were OFF. Rest of trip was on local roads so never tried cruse control. Left to return home around 2:00pm all warning lights OFF. Some where around Manchester, NH same thing happened plus orange picture of engine on right was illuminated, Cruse control would not maintain speed and then said unavailable. On hills vehicle would not move along with traffic even when foot was put to the floor. Drove directly to Colonial VW, did not shut vehicle OFF however nobody was available to read the computer codes. Scheduled appointment for Friday Driving home it was almost impossible to merge onto Route 93 even with accelerator pushed to floor. What ever the problem with your programming is the major fact that the vehicle is not able to keep up or merge with traffic even on local streets it a Major Hazard. VW may be concerned with saving their engine – I’m Concerned for my LIFE
Mfg Campaign: 11533858
Recall Date: Jul 22, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle problems experienced on 7/22/23. Traveling on Route 93 north to exit 17 just north of Concord, NH at 8:00pm. Used cruse control for most of trip, set to 60mph and 65 mph. The distance feature was working, what a PITA it is. Some where around Concord, NH a warning message in orange was displayed, “Engine speed max 4000” in center of display, an orange triangle with an “!” marked appeared just below the temperature gauge on left side of display, a yellow car with “!” on side appeared just below the estimated mileage remaining – it switched between that car and “EPC” cruse control was no longer available Stopped, checked the engine for over heating however it did not seem tooo hot, fans were not running (engine was off) Started again, lights were OFF. Rest of trip was on local roads so never tried cruse control. Left to return home around 2:00pm all warning lights OFF. Some where around Manchester, NH same thing happened plus orange picture of engine on right was illuminated, Cruse control would not maintain speed and then said unavailable. On hills vehicle would not move along with traffic even when foot was put to the floor. Drove directly to Colonial VW, did not shut vehicle OFF however nobody was available to read the computer codes. Scheduled appointment for Friday Driving home it was almost impossible to merge onto Route 93 even with accelerator pushed to floor. What ever the problem with your programming is the major fact that the vehicle is not able to keep up or merge with traffic even on local streets it a Major Hazard. VW may be concerned with saving their engine – I’m Concerned for my LIFE
Corrective Action:
Vehicle problems experienced on 7/22/23. Traveling on Route 93 north to exit 17 just north of Concord, NH at 8:00pm. Used cruse control for most of trip, set to 60mph and 65 mph. The distance feature was working, what a PITA it is. Some where around Concord, NH a warning message in orange was displayed, “Engine speed max 4000” in center of display, an orange triangle with an “!” marked appeared just below the temperature gauge on left side of display, a yellow car with “!” on side appeared just below the estimated mileage remaining – it switched between that car and “EPC” cruse control was no longer available Stopped, checked the engine for over heating however it did not seem tooo hot, fans were not running (engine was off) Started again, lights were OFF. Rest of trip was on local roads so never tried cruse control. Left to return home around 2:00pm all warning lights OFF. Some where around Manchester, NH same thing happened plus orange picture of engine on right was illuminated, Cruse control would not maintain speed and then said unavailable. On hills vehicle would not move along with traffic even when foot was put to the floor. Drove directly to Colonial VW, did not shut vehicle OFF however nobody was available to read the computer codes. Scheduled appointment for Friday Driving home it was almost impossible to merge onto Route 93 even with accelerator pushed to floor. What ever the problem with your programming is the major fact that the vehicle is not able to keep up or merge with traffic even on local streets it a Major Hazard. VW may be concerned with saving their engine – I’m Concerned for my LIFE
Additional Notes:
Vehicle problems experienced on 7/22/23. Traveling on Route 93 north to exit 17 just north of Concord, NH at 8:00pm. Used cruse control for most of trip, set to 60mph and 65 mph. The distance feature was working, what a PITA it is. Some where around Concord, NH a warning message in orange was displayed, “Engine speed max 4000” in center of display, an orange triangle with an “!” marked appeared just below the temperature gauge on left side of display, a yellow car with “!” on side appeared just below the estimated mileage remaining – it switched between that car and “EPC” cruse control was no longer available Stopped, checked the engine for over heating however it did not seem tooo hot, fans were not running (engine was off) Started again, lights were OFF. Rest of trip was on local roads so never tried cruse control. Left to return home around 2:00pm all warning lights OFF. Some where around Manchester, NH same thing happened plus orange picture of engine on right was illuminated, Cruse control would not maintain speed and then said unavailable. On hills vehicle would not move along with traffic even when foot was put to the floor. Drove directly to Colonial VW, did not shut vehicle OFF however nobody was available to read the computer codes. Scheduled appointment for Friday Driving home it was almost impossible to merge onto Route 93 even with accelerator pushed to floor. What ever the problem with your programming is the major fact that the vehicle is not able to keep up or merge with traffic even on local streets it a Major Hazard. VW may be concerned with saving their engine – I’m Concerned for my LIFE
Mfg Campaign: 11533858
Recall Date: Jul 22, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Vehicle problems experienced on 7/22/23. Traveling on Route 93 north to exit 17 just north of Concord, NH at 8:00pm. Used cruse control for most of trip, set to 60mph and 65 mph. The distance feature was working, what a PITA it is. Some where around Concord, NH a warning message in orange was displayed, “Engine speed max 4000” in center of display, an orange triangle with an “!” marked appeared just below the temperature gauge on left side of display, a yellow car with “!” on side appeared just below the estimated mileage remaining – it switched between that car and “EPC” cruse control was no longer available Stopped, checked the engine for over heating however it did not seem tooo hot, fans were not running (engine was off) Started again, lights were OFF. Rest of trip was on local roads so never tried cruse control. Left to return home around 2:00pm all warning lights OFF. Some where around Manchester, NH same thing happened plus orange picture of engine on right was illuminated, Cruse control would not maintain speed and then said unavailable. On hills vehicle would not move along with traffic even when foot was put to the floor. Drove directly to Colonial VW, did not shut vehicle OFF however nobody was available to read the computer codes. Scheduled appointment for Friday Driving home it was almost impossible to merge onto Route 93 even with accelerator pushed to floor. What ever the problem with your programming is the major fact that the vehicle is not able to keep up or merge with traffic even on local streets it a Major Hazard. VW may be concerned with saving their engine – I’m Concerned for my LIFE
Corrective Action:
Vehicle problems experienced on 7/22/23. Traveling on Route 93 north to exit 17 just north of Concord, NH at 8:00pm. Used cruse control for most of trip, set to 60mph and 65 mph. The distance feature was working, what a PITA it is. Some where around Concord, NH a warning message in orange was displayed, “Engine speed max 4000” in center of display, an orange triangle with an “!” marked appeared just below the temperature gauge on left side of display, a yellow car with “!” on side appeared just below the estimated mileage remaining – it switched between that car and “EPC” cruse control was no longer available Stopped, checked the engine for over heating however it did not seem tooo hot, fans were not running (engine was off) Started again, lights were OFF. Rest of trip was on local roads so never tried cruse control. Left to return home around 2:00pm all warning lights OFF. Some where around Manchester, NH same thing happened plus orange picture of engine on right was illuminated, Cruse control would not maintain speed and then said unavailable. On hills vehicle would not move along with traffic even when foot was put to the floor. Drove directly to Colonial VW, did not shut vehicle OFF however nobody was available to read the computer codes. Scheduled appointment for Friday Driving home it was almost impossible to merge onto Route 93 even with accelerator pushed to floor. What ever the problem with your programming is the major fact that the vehicle is not able to keep up or merge with traffic even on local streets it a Major Hazard. VW may be concerned with saving their engine – I’m Concerned for my LIFE
Additional Notes:
Vehicle problems experienced on 7/22/23. Traveling on Route 93 north to exit 17 just north of Concord, NH at 8:00pm. Used cruse control for most of trip, set to 60mph and 65 mph. The distance feature was working, what a PITA it is. Some where around Concord, NH a warning message in orange was displayed, “Engine speed max 4000” in center of display, an orange triangle with an “!” marked appeared just below the temperature gauge on left side of display, a yellow car with “!” on side appeared just below the estimated mileage remaining – it switched between that car and “EPC” cruse control was no longer available Stopped, checked the engine for over heating however it did not seem tooo hot, fans were not running (engine was off) Started again, lights were OFF. Rest of trip was on local roads so never tried cruse control. Left to return home around 2:00pm all warning lights OFF. Some where around Manchester, NH same thing happened plus orange picture of engine on right was illuminated, Cruse control would not maintain speed and then said unavailable. On hills vehicle would not move along with traffic even when foot was put to the floor. Drove directly to Colonial VW, did not shut vehicle OFF however nobody was available to read the computer codes. Scheduled appointment for Friday Driving home it was almost impossible to merge onto Route 93 even with accelerator pushed to floor. What ever the problem with your programming is the major fact that the vehicle is not able to keep up or merge with traffic even on local streets it a Major Hazard. VW may be concerned with saving their engine – I’m Concerned for my LIFE
Mfg Campaign: 11533858
Recall Date: Jul 22, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car doesn’t even have 15,000 miles on it and it started driving weird almost like the engine was stalling and the EPC light came on
Corrective Action:
My car doesn’t even have 15,000 miles on it and it started driving weird almost like the engine was stalling and the EPC light came on
Additional Notes:
My car doesn’t even have 15,000 miles on it and it started driving weird almost like the engine was stalling and the EPC light came on
Mfg Campaign: 11527094
Recall Date: Jun 14, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My car doesn’t even have 15,000 miles on it and it started driving weird almost like the engine was stalling and the EPC light came on
Corrective Action:
My car doesn’t even have 15,000 miles on it and it started driving weird almost like the engine was stalling and the EPC light came on
Additional Notes:
My car doesn’t even have 15,000 miles on it and it started driving weird almost like the engine was stalling and the EPC light came on
Mfg Campaign: 11527094
Recall Date: Jun 14, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Volkswagen Jetta. The contact stated while driving 50 MPH, a knocking sound was coming from the engine compartment, and the vehicle started shaking and stalled. The contact stated that the check engine and electronic power control (EPC) warning lights were illuminated. The contact pulled the vehicle over to the shoulder of the highway where the vehicle remained. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired or diagnosed. The failure mileage was approximately 4,500.
Corrective Action:
The contact owns a 2022 Volkswagen Jetta. The contact stated while driving 50 MPH, a knocking sound was coming from the engine compartment, and the vehicle started shaking and stalled. The contact stated that the check engine and electronic power control (EPC) warning lights were illuminated. The contact pulled the vehicle over to the shoulder of the highway where the vehicle remained. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired or diagnosed. The failure mileage was approximately 4,500.
Additional Notes:
The contact owns a 2022 Volkswagen Jetta. The contact stated while driving 50 MPH, a knocking sound was coming from the engine compartment, and the vehicle started shaking and stalled. The contact stated that the check engine and electronic power control (EPC) warning lights were illuminated. The contact pulled the vehicle over to the shoulder of the highway where the vehicle remained. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired or diagnosed. The failure mileage was approximately 4,500.
Mfg Campaign: 11519205
Recall Date: Apr 27, 2023
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