Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01F1
Recall Date: May 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01E9
Recall Date: Sep 16, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 94L9
Recall Date: May 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 Jetta vehicles manufactured October 31, 2015, to January 21, 2016, 2016 Passat vehicles, equipped with 1.8T engines manufactured November 13, 2015, to December 9, 2015, and 2016 Golf vehicles manufactured November 5, 2015, to November 11, 2015. In the affected vehicles, the fuel rail may detach from the cylinder head and result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15F7
Recall Date: Jun 6, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 23R1
Recall Date: Oct 26, 2015
Consumer Complaints
168 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
WHEN I WENT TO START THE CAR THE AIR BAG WARNING LIGHT CAME ON AND STATED "ERROR". ALL THE FUNCTIONS ON THE STEERING WHEEL WOULD NOT WORK, THIS INCLUDED THE HORN, CRUISE CONTROL, RADIO SYSTEM AND AIR BAG. I WAS AFRAID THAT EITHER THE AIR BAG COULD JUST GO OFF OR WOULD NOT GO OFF IF I GOT INTO AN ACCIDENT. I ALSO COULD NOT USE MY HORN IN CASE OF AN EMERGENCY SITUATION. THE VEHICLE HAD TO BE REPAIRED. SUNRISE VOLKSWAGEN IN LYNBROOK,NY REPLACED THE CLOCK SPRING.
Corrective Action:
WHEN I WENT TO START THE CAR THE AIR BAG WARNING LIGHT CAME ON AND STATED "ERROR". ALL THE FUNCTIONS ON THE STEERING WHEEL WOULD NOT WORK, THIS INCLUDED THE HORN, CRUISE CONTROL, RADIO SYSTEM AND AIR BAG. I WAS AFRAID THAT EITHER THE AIR BAG COULD JUST GO OFF OR WOULD NOT GO OFF IF I GOT INTO AN ACCIDENT. I ALSO COULD NOT USE MY HORN IN CASE OF AN EMERGENCY SITUATION. THE VEHICLE HAD TO BE REPAIRED. SUNRISE VOLKSWAGEN IN LYNBROOK,NY REPLACED THE CLOCK SPRING.
Additional Notes:
WHEN I WENT TO START THE CAR THE AIR BAG WARNING LIGHT CAME ON AND STATED "ERROR". ALL THE FUNCTIONS ON THE STEERING WHEEL WOULD NOT WORK, THIS INCLUDED THE HORN, CRUISE CONTROL, RADIO SYSTEM AND AIR BAG. I WAS AFRAID THAT EITHER THE AIR BAG COULD JUST GO OFF OR WOULD NOT GO OFF IF I GOT INTO AN ACCIDENT. I ALSO COULD NOT USE MY HORN IN CASE OF AN EMERGENCY SITUATION. THE VEHICLE HAD TO BE REPAIRED. SUNRISE VOLKSWAGEN IN LYNBROOK,NY REPLACED THE CLOCK SPRING.
Mfg Campaign: 11096639
Recall Date: May 17, 2018
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
WHEN I WENT TO START THE CAR THE AIR BAG WARNING LIGHT CAME ON AND STATED "ERROR". ALL THE FUNCTIONS ON THE STEERING WHEEL WOULD NOT WORK, THIS INCLUDED THE HORN, CRUISE CONTROL, RADIO SYSTEM AND AIR BAG. I WAS AFRAID THAT EITHER THE AIR BAG COULD JUST GO OFF OR WOULD NOT GO OFF IF I GOT INTO AN ACCIDENT. I ALSO COULD NOT USE MY HORN IN CASE OF AN EMERGENCY SITUATION. THE VEHICLE HAD TO BE REPAIRED. SUNRISE VOLKSWAGEN IN LYNBROOK,NY REPLACED THE CLOCK SPRING.
Corrective Action:
WHEN I WENT TO START THE CAR THE AIR BAG WARNING LIGHT CAME ON AND STATED "ERROR". ALL THE FUNCTIONS ON THE STEERING WHEEL WOULD NOT WORK, THIS INCLUDED THE HORN, CRUISE CONTROL, RADIO SYSTEM AND AIR BAG. I WAS AFRAID THAT EITHER THE AIR BAG COULD JUST GO OFF OR WOULD NOT GO OFF IF I GOT INTO AN ACCIDENT. I ALSO COULD NOT USE MY HORN IN CASE OF AN EMERGENCY SITUATION. THE VEHICLE HAD TO BE REPAIRED. SUNRISE VOLKSWAGEN IN LYNBROOK,NY REPLACED THE CLOCK SPRING.
Additional Notes:
WHEN I WENT TO START THE CAR THE AIR BAG WARNING LIGHT CAME ON AND STATED "ERROR". ALL THE FUNCTIONS ON THE STEERING WHEEL WOULD NOT WORK, THIS INCLUDED THE HORN, CRUISE CONTROL, RADIO SYSTEM AND AIR BAG. I WAS AFRAID THAT EITHER THE AIR BAG COULD JUST GO OFF OR WOULD NOT GO OFF IF I GOT INTO AN ACCIDENT. I ALSO COULD NOT USE MY HORN IN CASE OF AN EMERGENCY SITUATION. THE VEHICLE HAD TO BE REPAIRED. SUNRISE VOLKSWAGEN IN LYNBROOK,NY REPLACED THE CLOCK SPRING.
Mfg Campaign: 11096639
Recall Date: May 17, 2018
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I WENT TO START THE CAR THE AIR BAG WARNING LIGHT CAME ON AND STATED "ERROR". ALL THE FUNCTIONS ON THE STEERING WHEEL WOULD NOT WORK, THIS INCLUDED THE HORN, CRUISE CONTROL, RADIO SYSTEM AND AIR BAG. I WAS AFRAID THAT EITHER THE AIR BAG COULD JUST GO OFF OR WOULD NOT GO OFF IF I GOT INTO AN ACCIDENT. I ALSO COULD NOT USE MY HORN IN CASE OF AN EMERGENCY SITUATION. THE VEHICLE HAD TO BE REPAIRED. SUNRISE VOLKSWAGEN IN LYNBROOK,NY REPLACED THE CLOCK SPRING.
Corrective Action:
WHEN I WENT TO START THE CAR THE AIR BAG WARNING LIGHT CAME ON AND STATED "ERROR". ALL THE FUNCTIONS ON THE STEERING WHEEL WOULD NOT WORK, THIS INCLUDED THE HORN, CRUISE CONTROL, RADIO SYSTEM AND AIR BAG. I WAS AFRAID THAT EITHER THE AIR BAG COULD JUST GO OFF OR WOULD NOT GO OFF IF I GOT INTO AN ACCIDENT. I ALSO COULD NOT USE MY HORN IN CASE OF AN EMERGENCY SITUATION. THE VEHICLE HAD TO BE REPAIRED. SUNRISE VOLKSWAGEN IN LYNBROOK,NY REPLACED THE CLOCK SPRING.
Additional Notes:
WHEN I WENT TO START THE CAR THE AIR BAG WARNING LIGHT CAME ON AND STATED "ERROR". ALL THE FUNCTIONS ON THE STEERING WHEEL WOULD NOT WORK, THIS INCLUDED THE HORN, CRUISE CONTROL, RADIO SYSTEM AND AIR BAG. I WAS AFRAID THAT EITHER THE AIR BAG COULD JUST GO OFF OR WOULD NOT GO OFF IF I GOT INTO AN ACCIDENT. I ALSO COULD NOT USE MY HORN IN CASE OF AN EMERGENCY SITUATION. THE VEHICLE HAD TO BE REPAIRED. SUNRISE VOLKSWAGEN IN LYNBROOK,NY REPLACED THE CLOCK SPRING.
Mfg Campaign: 11096639
Recall Date: May 17, 2018
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I PARK THE CAR AND THINK I HAVE PUT IT IN PARK AND TURN THE ENGINE OFF, I GET OUT ( IF ON A VERY SLIGHT SLOPE) IT IS STATIONARY FOR A FEW SECONDS BEFORE IT STARTS TO ROLL, I JUMP BACK IN AND SEE, IT IS NOT ALL THE WAY IN TO PARK. IN MY PREVIOUS CARS THE ENGINE COULD NOT BE TURNED OFF, IF NOT IN PARK. YES I KNOW ONE SHOULD ALWAYS CHECK AND I DO; HOWEVER. WE WE ALL MAKE MISTAKES; IF THE CAR ONLY TURNED OFF WHEN IN PARK SOME ONE MAY NOT BE RUN OVER. (IN THE FUTURE WILL WILL ALWAYS APPY MY HAND BRAKE.)
Corrective Action:
WHEN I PARK THE CAR AND THINK I HAVE PUT IT IN PARK AND TURN THE ENGINE OFF, I GET OUT ( IF ON A VERY SLIGHT SLOPE) IT IS STATIONARY FOR A FEW SECONDS BEFORE IT STARTS TO ROLL, I JUMP BACK IN AND SEE, IT IS NOT ALL THE WAY IN TO PARK. IN MY PREVIOUS CARS THE ENGINE COULD NOT BE TURNED OFF, IF NOT IN PARK. YES I KNOW ONE SHOULD ALWAYS CHECK AND I DO; HOWEVER. WE WE ALL MAKE MISTAKES; IF THE CAR ONLY TURNED OFF WHEN IN PARK SOME ONE MAY NOT BE RUN OVER. (IN THE FUTURE WILL WILL ALWAYS APPY MY HAND BRAKE.)
Additional Notes:
WHEN I PARK THE CAR AND THINK I HAVE PUT IT IN PARK AND TURN THE ENGINE OFF, I GET OUT ( IF ON A VERY SLIGHT SLOPE) IT IS STATIONARY FOR A FEW SECONDS BEFORE IT STARTS TO ROLL, I JUMP BACK IN AND SEE, IT IS NOT ALL THE WAY IN TO PARK. IN MY PREVIOUS CARS THE ENGINE COULD NOT BE TURNED OFF, IF NOT IN PARK. YES I KNOW ONE SHOULD ALWAYS CHECK AND I DO; HOWEVER. WE WE ALL MAKE MISTAKES; IF THE CAR ONLY TURNED OFF WHEN IN PARK SOME ONE MAY NOT BE RUN OVER. (IN THE FUTURE WILL WILL ALWAYS APPY MY HAND BRAKE.)
Mfg Campaign: 11091917
Recall Date: May 4, 2018
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I RECEIVED A NOTICE FROM VW IN OCTOBER 2017 ABOUT SAFETY RECALL 20AE FUEL PUMP CONTROL MODULE. THE NOTICE SAID IT WAS NOT YET AVAILABLE. UNTIL TODAY, APRIL 10, 2018 PER ONLINE CHECK, OVER 6 MONTHS OF WAITING, THE RECALL REPAIR IS NOT YET AVAILABLE FOR MY VEHICLE. THIS IS LIFE THREATENING. NHTSA # 17V509
Corrective Action:
I RECEIVED A NOTICE FROM VW IN OCTOBER 2017 ABOUT SAFETY RECALL 20AE FUEL PUMP CONTROL MODULE. THE NOTICE SAID IT WAS NOT YET AVAILABLE. UNTIL TODAY, APRIL 10, 2018 PER ONLINE CHECK, OVER 6 MONTHS OF WAITING, THE RECALL REPAIR IS NOT YET AVAILABLE FOR MY VEHICLE. THIS IS LIFE THREATENING. NHTSA # 17V509
Additional Notes:
I RECEIVED A NOTICE FROM VW IN OCTOBER 2017 ABOUT SAFETY RECALL 20AE FUEL PUMP CONTROL MODULE. THE NOTICE SAID IT WAS NOT YET AVAILABLE. UNTIL TODAY, APRIL 10, 2018 PER ONLINE CHECK, OVER 6 MONTHS OF WAITING, THE RECALL REPAIR IS NOT YET AVAILABLE FOR MY VEHICLE. THIS IS LIFE THREATENING. NHTSA # 17V509
Mfg Campaign: 11084461
Recall Date: Apr 10, 2018
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
MY CLOCK SPRING AND SWITCH BROKE AND NEEDED REPLACEMENT. I WAS IN MOTION MAKING A TURN WHEN A CRUNCHING NOISE WAS MADE. MY WARNING LIGHTS WENT OFF CLAIMING AIR BAG ERROR, ACC ERROR. I COULD NOT USE MY TURN SIGNAL OR HORN. I WAS ABLE TO PULL INTO A PARKING LOT AND CALL THE DEALERSHIP. AFTER SPEAKING WITH THE DEALERSHIP, THEY TOLD ME IT WAS MOST LIKELY THE CLOCK SPRING BUT I HAD TO GET IT EVALUATED. I TOOK IT IN AND IT WAS. I FOUND OUT THAT VW HAD PREVIOUS RECALLS FOR SUCH EQUIPMENT BUT NOT MY YEAR. MY CAR IS ONLY 2 YEARS OLD AND THE CLOCK SPRING BROKE. I HAVE NEVER HAD ONE BREAK IN OVER 30 YEARS OF DRIVING.
Corrective Action:
MY CLOCK SPRING AND SWITCH BROKE AND NEEDED REPLACEMENT. I WAS IN MOTION MAKING A TURN WHEN A CRUNCHING NOISE WAS MADE. MY WARNING LIGHTS WENT OFF CLAIMING AIR BAG ERROR, ACC ERROR. I COULD NOT USE MY TURN SIGNAL OR HORN. I WAS ABLE TO PULL INTO A PARKING LOT AND CALL THE DEALERSHIP. AFTER SPEAKING WITH THE DEALERSHIP, THEY TOLD ME IT WAS MOST LIKELY THE CLOCK SPRING BUT I HAD TO GET IT EVALUATED. I TOOK IT IN AND IT WAS. I FOUND OUT THAT VW HAD PREVIOUS RECALLS FOR SUCH EQUIPMENT BUT NOT MY YEAR. MY CAR IS ONLY 2 YEARS OLD AND THE CLOCK SPRING BROKE. I HAVE NEVER HAD ONE BREAK IN OVER 30 YEARS OF DRIVING.
Additional Notes:
MY CLOCK SPRING AND SWITCH BROKE AND NEEDED REPLACEMENT. I WAS IN MOTION MAKING A TURN WHEN A CRUNCHING NOISE WAS MADE. MY WARNING LIGHTS WENT OFF CLAIMING AIR BAG ERROR, ACC ERROR. I COULD NOT USE MY TURN SIGNAL OR HORN. I WAS ABLE TO PULL INTO A PARKING LOT AND CALL THE DEALERSHIP. AFTER SPEAKING WITH THE DEALERSHIP, THEY TOLD ME IT WAS MOST LIKELY THE CLOCK SPRING BUT I HAD TO GET IT EVALUATED. I TOOK IT IN AND IT WAS. I FOUND OUT THAT VW HAD PREVIOUS RECALLS FOR SUCH EQUIPMENT BUT NOT MY YEAR. MY CAR IS ONLY 2 YEARS OLD AND THE CLOCK SPRING BROKE. I HAVE NEVER HAD ONE BREAK IN OVER 30 YEARS OF DRIVING.
Mfg Campaign: 11074006
Recall Date: Feb 21, 2018
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
MY CLOCK SPRING AND SWITCH BROKE AND NEEDED REPLACEMENT. I WAS IN MOTION MAKING A TURN WHEN A CRUNCHING NOISE WAS MADE. MY WARNING LIGHTS WENT OFF CLAIMING AIR BAG ERROR, ACC ERROR. I COULD NOT USE MY TURN SIGNAL OR HORN. I WAS ABLE TO PULL INTO A PARKING LOT AND CALL THE DEALERSHIP. AFTER SPEAKING WITH THE DEALERSHIP, THEY TOLD ME IT WAS MOST LIKELY THE CLOCK SPRING BUT I HAD TO GET IT EVALUATED. I TOOK IT IN AND IT WAS. I FOUND OUT THAT VW HAD PREVIOUS RECALLS FOR SUCH EQUIPMENT BUT NOT MY YEAR. MY CAR IS ONLY 2 YEARS OLD AND THE CLOCK SPRING BROKE. I HAVE NEVER HAD ONE BREAK IN OVER 30 YEARS OF DRIVING.
Corrective Action:
MY CLOCK SPRING AND SWITCH BROKE AND NEEDED REPLACEMENT. I WAS IN MOTION MAKING A TURN WHEN A CRUNCHING NOISE WAS MADE. MY WARNING LIGHTS WENT OFF CLAIMING AIR BAG ERROR, ACC ERROR. I COULD NOT USE MY TURN SIGNAL OR HORN. I WAS ABLE TO PULL INTO A PARKING LOT AND CALL THE DEALERSHIP. AFTER SPEAKING WITH THE DEALERSHIP, THEY TOLD ME IT WAS MOST LIKELY THE CLOCK SPRING BUT I HAD TO GET IT EVALUATED. I TOOK IT IN AND IT WAS. I FOUND OUT THAT VW HAD PREVIOUS RECALLS FOR SUCH EQUIPMENT BUT NOT MY YEAR. MY CAR IS ONLY 2 YEARS OLD AND THE CLOCK SPRING BROKE. I HAVE NEVER HAD ONE BREAK IN OVER 30 YEARS OF DRIVING.
Additional Notes:
MY CLOCK SPRING AND SWITCH BROKE AND NEEDED REPLACEMENT. I WAS IN MOTION MAKING A TURN WHEN A CRUNCHING NOISE WAS MADE. MY WARNING LIGHTS WENT OFF CLAIMING AIR BAG ERROR, ACC ERROR. I COULD NOT USE MY TURN SIGNAL OR HORN. I WAS ABLE TO PULL INTO A PARKING LOT AND CALL THE DEALERSHIP. AFTER SPEAKING WITH THE DEALERSHIP, THEY TOLD ME IT WAS MOST LIKELY THE CLOCK SPRING BUT I HAD TO GET IT EVALUATED. I TOOK IT IN AND IT WAS. I FOUND OUT THAT VW HAD PREVIOUS RECALLS FOR SUCH EQUIPMENT BUT NOT MY YEAR. MY CAR IS ONLY 2 YEARS OLD AND THE CLOCK SPRING BROKE. I HAVE NEVER HAD ONE BREAK IN OVER 30 YEARS OF DRIVING.
Mfg Campaign: 11074006
Recall Date: Feb 21, 2018
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE VOICE RECOGNITION FEATURE IN VEHICLE. *LD THE CONSUMER STATED THE VOICE RECOGNITION SYSTEM WAS NOT OPERATING PROPERLY. THE SYSTEM WAS UPDATED, BUT STILL WOULD NOT RECOGNIZE CERTAIN WORDS OR NUMBERS. ALSO, INTERRUPTED THE SPEAKER AT INCONVENIENT TIMES. *JS
Corrective Action:
2016 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE VOICE RECOGNITION FEATURE IN VEHICLE. *LD THE CONSUMER STATED THE VOICE RECOGNITION SYSTEM WAS NOT OPERATING PROPERLY. THE SYSTEM WAS UPDATED, BUT STILL WOULD NOT RECOGNIZE CERTAIN WORDS OR NUMBERS. ALSO, INTERRUPTED THE SPEAKER AT INCONVENIENT TIMES. *JS
Additional Notes:
2016 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE VOICE RECOGNITION FEATURE IN VEHICLE. *LD THE CONSUMER STATED THE VOICE RECOGNITION SYSTEM WAS NOT OPERATING PROPERLY. THE SYSTEM WAS UPDATED, BUT STILL WOULD NOT RECOGNIZE CERTAIN WORDS OR NUMBERS. ALSO, INTERRUPTED THE SPEAKER AT INCONVENIENT TIMES. *JS
Mfg Campaign: 11053148
Recall Date: Jan 3, 2018
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
THERE WAS A RECALL ON THE CLOCK SPRING. I BROUGHT IT IN FOR SERVICE AND IT GOT REPLACED 10/7/15. IT SNAPPED AGAIN 5 MONTHS LATER WAS REPLACED 3/8/16. IT SNAPPED AGAIN 6 MONTHS LATER. NOW VOLKWAGON OFFERS A 12,000 MILE 12 YEAR WARRANTY ON PARTS. I BRIGHT THE VEHICLE IN 10/18/16 AND THEY TOLD ME IT WASN'T COVERED UNDER WARRANTY. THIS IS A MAJOR SAFETY ISSUE SEEING THAT IT CONTROLS MY HORN AND WILL NOT LET MY AIRBAG DEPLOY. I HAVE CONTACTED VW HEADQUARTERS SEVERAL TIMES CONCERNING THIS ON GOING ISSUE. THEY REPLACED THE PART UNDER A 'GOODWILL' WHICH IT SHOULD'VE BEEN REPLACED UNDER THE RECALL & THE WARRANTY.
Corrective Action:
THERE WAS A RECALL ON THE CLOCK SPRING. I BROUGHT IT IN FOR SERVICE AND IT GOT REPLACED 10/7/15. IT SNAPPED AGAIN 5 MONTHS LATER WAS REPLACED 3/8/16. IT SNAPPED AGAIN 6 MONTHS LATER. NOW VOLKWAGON OFFERS A 12,000 MILE 12 YEAR WARRANTY ON PARTS. I BRIGHT THE VEHICLE IN 10/18/16 AND THEY TOLD ME IT WASN'T COVERED UNDER WARRANTY. THIS IS A MAJOR SAFETY ISSUE SEEING THAT IT CONTROLS MY HORN AND WILL NOT LET MY AIRBAG DEPLOY. I HAVE CONTACTED VW HEADQUARTERS SEVERAL TIMES CONCERNING THIS ON GOING ISSUE. THEY REPLACED THE PART UNDER A 'GOODWILL' WHICH IT SHOULD'VE BEEN REPLACED UNDER THE RECALL & THE WARRANTY.
Additional Notes:
THERE WAS A RECALL ON THE CLOCK SPRING. I BROUGHT IT IN FOR SERVICE AND IT GOT REPLACED 10/7/15. IT SNAPPED AGAIN 5 MONTHS LATER WAS REPLACED 3/8/16. IT SNAPPED AGAIN 6 MONTHS LATER. NOW VOLKWAGON OFFERS A 12,000 MILE 12 YEAR WARRANTY ON PARTS. I BRIGHT THE VEHICLE IN 10/18/16 AND THEY TOLD ME IT WASN'T COVERED UNDER WARRANTY. THIS IS A MAJOR SAFETY ISSUE SEEING THAT IT CONTROLS MY HORN AND WILL NOT LET MY AIRBAG DEPLOY. I HAVE CONTACTED VW HEADQUARTERS SEVERAL TIMES CONCERNING THIS ON GOING ISSUE. THEY REPLACED THE PART UNDER A 'GOODWILL' WHICH IT SHOULD'VE BEEN REPLACED UNDER THE RECALL & THE WARRANTY.
Mfg Campaign: 11040513
Recall Date: Oct 27, 2017
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THERE WAS A RECALL ON THE CLOCK SPRING. I BROUGHT IT IN FOR SERVICE AND IT GOT REPLACED 10/7/15. IT SNAPPED AGAIN 5 MONTHS LATER WAS REPLACED 3/8/16. IT SNAPPED AGAIN 6 MONTHS LATER. NOW VOLKWAGON OFFERS A 12,000 MILE 12 YEAR WARRANTY ON PARTS. I BRIGHT THE VEHICLE IN 10/18/16 AND THEY TOLD ME IT WASN'T COVERED UNDER WARRANTY. THIS IS A MAJOR SAFETY ISSUE SEEING THAT IT CONTROLS MY HORN AND WILL NOT LET MY AIRBAG DEPLOY. I HAVE CONTACTED VW HEADQUARTERS SEVERAL TIMES CONCERNING THIS ON GOING ISSUE. THEY REPLACED THE PART UNDER A 'GOODWILL' WHICH IT SHOULD'VE BEEN REPLACED UNDER THE RECALL & THE WARRANTY.
Corrective Action:
THERE WAS A RECALL ON THE CLOCK SPRING. I BROUGHT IT IN FOR SERVICE AND IT GOT REPLACED 10/7/15. IT SNAPPED AGAIN 5 MONTHS LATER WAS REPLACED 3/8/16. IT SNAPPED AGAIN 6 MONTHS LATER. NOW VOLKWAGON OFFERS A 12,000 MILE 12 YEAR WARRANTY ON PARTS. I BRIGHT THE VEHICLE IN 10/18/16 AND THEY TOLD ME IT WASN'T COVERED UNDER WARRANTY. THIS IS A MAJOR SAFETY ISSUE SEEING THAT IT CONTROLS MY HORN AND WILL NOT LET MY AIRBAG DEPLOY. I HAVE CONTACTED VW HEADQUARTERS SEVERAL TIMES CONCERNING THIS ON GOING ISSUE. THEY REPLACED THE PART UNDER A 'GOODWILL' WHICH IT SHOULD'VE BEEN REPLACED UNDER THE RECALL & THE WARRANTY.
Additional Notes:
THERE WAS A RECALL ON THE CLOCK SPRING. I BROUGHT IT IN FOR SERVICE AND IT GOT REPLACED 10/7/15. IT SNAPPED AGAIN 5 MONTHS LATER WAS REPLACED 3/8/16. IT SNAPPED AGAIN 6 MONTHS LATER. NOW VOLKWAGON OFFERS A 12,000 MILE 12 YEAR WARRANTY ON PARTS. I BRIGHT THE VEHICLE IN 10/18/16 AND THEY TOLD ME IT WASN'T COVERED UNDER WARRANTY. THIS IS A MAJOR SAFETY ISSUE SEEING THAT IT CONTROLS MY HORN AND WILL NOT LET MY AIRBAG DEPLOY. I HAVE CONTACTED VW HEADQUARTERS SEVERAL TIMES CONCERNING THIS ON GOING ISSUE. THEY REPLACED THE PART UNDER A 'GOODWILL' WHICH IT SHOULD'VE BEEN REPLACED UNDER THE RECALL & THE WARRANTY.
Mfg Campaign: 11040513
Recall Date: Oct 27, 2017
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
THERE WAS A RECALL ON THE CLOCK SPRING. I BROUGHT IT IN FOR SERVICE AND IT GOT REPLACED 10/7/15. IT SNAPPED AGAIN 5 MONTHS LATER WAS REPLACED 3/8/16. IT SNAPPED AGAIN 6 MONTHS LATER. NOW VOLKWAGON OFFERS A 12,000 MILE 12 YEAR WARRANTY ON PARTS. I BRIGHT THE VEHICLE IN 10/18/16 AND THEY TOLD ME IT WASN'T COVERED UNDER WARRANTY. THIS IS A MAJOR SAFETY ISSUE SEEING THAT IT CONTROLS MY HORN AND WILL NOT LET MY AIRBAG DEPLOY. I HAVE CONTACTED VW HEADQUARTERS SEVERAL TIMES CONCERNING THIS ON GOING ISSUE. THEY REPLACED THE PART UNDER A 'GOODWILL' WHICH IT SHOULD'VE BEEN REPLACED UNDER THE RECALL & THE WARRANTY.
Corrective Action:
THERE WAS A RECALL ON THE CLOCK SPRING. I BROUGHT IT IN FOR SERVICE AND IT GOT REPLACED 10/7/15. IT SNAPPED AGAIN 5 MONTHS LATER WAS REPLACED 3/8/16. IT SNAPPED AGAIN 6 MONTHS LATER. NOW VOLKWAGON OFFERS A 12,000 MILE 12 YEAR WARRANTY ON PARTS. I BRIGHT THE VEHICLE IN 10/18/16 AND THEY TOLD ME IT WASN'T COVERED UNDER WARRANTY. THIS IS A MAJOR SAFETY ISSUE SEEING THAT IT CONTROLS MY HORN AND WILL NOT LET MY AIRBAG DEPLOY. I HAVE CONTACTED VW HEADQUARTERS SEVERAL TIMES CONCERNING THIS ON GOING ISSUE. THEY REPLACED THE PART UNDER A 'GOODWILL' WHICH IT SHOULD'VE BEEN REPLACED UNDER THE RECALL & THE WARRANTY.
Additional Notes:
THERE WAS A RECALL ON THE CLOCK SPRING. I BROUGHT IT IN FOR SERVICE AND IT GOT REPLACED 10/7/15. IT SNAPPED AGAIN 5 MONTHS LATER WAS REPLACED 3/8/16. IT SNAPPED AGAIN 6 MONTHS LATER. NOW VOLKWAGON OFFERS A 12,000 MILE 12 YEAR WARRANTY ON PARTS. I BRIGHT THE VEHICLE IN 10/18/16 AND THEY TOLD ME IT WASN'T COVERED UNDER WARRANTY. THIS IS A MAJOR SAFETY ISSUE SEEING THAT IT CONTROLS MY HORN AND WILL NOT LET MY AIRBAG DEPLOY. I HAVE CONTACTED VW HEADQUARTERS SEVERAL TIMES CONCERNING THIS ON GOING ISSUE. THEY REPLACED THE PART UNDER A 'GOODWILL' WHICH IT SHOULD'VE BEEN REPLACED UNDER THE RECALL & THE WARRANTY.
Mfg Campaign: 11040513
Recall Date: Oct 27, 2017
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THERE IS ISSUE WITH HMI (RADIO) AND INSTRUMENT PANEL CLUSTER. THE SCREEN GOES FREEZE. THIS ISSUE IS SPORADIC, AND I AM CONCERNED ABOUT SAFETY OF MYSELF AND FAMILY. I AM AFRAID WHILE DRIVING SUDDENLY INSTRUMENT PANEL CLUSTER IPC SCREEN GOES FREEZE NOT ABLE TO SEE WHAT MY VEHICLE SPEED IS CURRENTLY. SUDDENLY IF I AM NOT AWARE WHAT SPEED I AM DRIVING, THE CONTROL ABILITY OF CAR IS LESS LEAVING MYSELF AND FAMILY IN VULNERABLE SITUATION. ANOTHER ISSUE, HMI OR RADIO DOES NOT BACKUP CAMERA VIEW. IT REMAINS IN ITS CURRENT SCREEN AND NOT ABLE TO FIGURE OUT WHO IS BEHIND THE CAR, LEAVING MYSELF AND ANYONE BEHIND THE CAR IN VULNERABLE SITUATION. I HAVE CAPTURED THE PHOTO OF THE SCREEN FREEZE IN IPC AND HAVE THE VIDEO OF THE RADIO WHERE IN IT IS NOT DISPLAYING THE BACKSIDE WHILE I AM R REVERSE GEAR. I AM SEEKING HELP FROM THE DEPARTMENT AS VOLKSWAGEN HAS LEFT MY ISSUE TO BE REPRODUCED MYSELF AND THEN REPORT TO THE DEALERSHIP WHO IS NOT TRAINED IN SOFTWARE ISSUES. MOREOVER IF NEXT TIME THE ISSUE OCCURS, I AM AFRAID IF I WOULD BE IN A SITUATION TO COME AND REPORT TO THEM AND DO NOT GO INTO SOME SERIOUS CONCERNS. THIS ISSUES ARE HAPPENING MOSTLY WHEN THE VEHICLE IS IN MOTION, BACKUP CAMERA CAN BE OBSERVED SPORADICALLY WHILE VEHICLE IS STATIONARY. NOTE: THERE IS NO WAY TO UPLOAD THE VIDEO, SO JUST UPLOADING THE PICTURE OF ONE OF THE SCREEN FREEZE INSTANCE.
Corrective Action:
THERE IS ISSUE WITH HMI (RADIO) AND INSTRUMENT PANEL CLUSTER. THE SCREEN GOES FREEZE. THIS ISSUE IS SPORADIC, AND I AM CONCERNED ABOUT SAFETY OF MYSELF AND FAMILY. I AM AFRAID WHILE DRIVING SUDDENLY INSTRUMENT PANEL CLUSTER IPC SCREEN GOES FREEZE NOT ABLE TO SEE WHAT MY VEHICLE SPEED IS CURRENTLY. SUDDENLY IF I AM NOT AWARE WHAT SPEED I AM DRIVING, THE CONTROL ABILITY OF CAR IS LESS LEAVING MYSELF AND FAMILY IN VULNERABLE SITUATION. ANOTHER ISSUE, HMI OR RADIO DOES NOT BACKUP CAMERA VIEW. IT REMAINS IN ITS CURRENT SCREEN AND NOT ABLE TO FIGURE OUT WHO IS BEHIND THE CAR, LEAVING MYSELF AND ANYONE BEHIND THE CAR IN VULNERABLE SITUATION. I HAVE CAPTURED THE PHOTO OF THE SCREEN FREEZE IN IPC AND HAVE THE VIDEO OF THE RADIO WHERE IN IT IS NOT DISPLAYING THE BACKSIDE WHILE I AM R REVERSE GEAR. I AM SEEKING HELP FROM THE DEPARTMENT AS VOLKSWAGEN HAS LEFT MY ISSUE TO BE REPRODUCED MYSELF AND THEN REPORT TO THE DEALERSHIP WHO IS NOT TRAINED IN SOFTWARE ISSUES. MOREOVER IF NEXT TIME THE ISSUE OCCURS, I AM AFRAID IF I WOULD BE IN A SITUATION TO COME AND REPORT TO THEM AND DO NOT GO INTO SOME SERIOUS CONCERNS. THIS ISSUES ARE HAPPENING MOSTLY WHEN THE VEHICLE IS IN MOTION, BACKUP CAMERA CAN BE OBSERVED SPORADICALLY WHILE VEHICLE IS STATIONARY. NOTE: THERE IS NO WAY TO UPLOAD THE VIDEO, SO JUST UPLOADING THE PICTURE OF ONE OF THE SCREEN FREEZE INSTANCE.
Additional Notes:
THERE IS ISSUE WITH HMI (RADIO) AND INSTRUMENT PANEL CLUSTER. THE SCREEN GOES FREEZE. THIS ISSUE IS SPORADIC, AND I AM CONCERNED ABOUT SAFETY OF MYSELF AND FAMILY. I AM AFRAID WHILE DRIVING SUDDENLY INSTRUMENT PANEL CLUSTER IPC SCREEN GOES FREEZE NOT ABLE TO SEE WHAT MY VEHICLE SPEED IS CURRENTLY. SUDDENLY IF I AM NOT AWARE WHAT SPEED I AM DRIVING, THE CONTROL ABILITY OF CAR IS LESS LEAVING MYSELF AND FAMILY IN VULNERABLE SITUATION. ANOTHER ISSUE, HMI OR RADIO DOES NOT BACKUP CAMERA VIEW. IT REMAINS IN ITS CURRENT SCREEN AND NOT ABLE TO FIGURE OUT WHO IS BEHIND THE CAR, LEAVING MYSELF AND ANYONE BEHIND THE CAR IN VULNERABLE SITUATION. I HAVE CAPTURED THE PHOTO OF THE SCREEN FREEZE IN IPC AND HAVE THE VIDEO OF THE RADIO WHERE IN IT IS NOT DISPLAYING THE BACKSIDE WHILE I AM R REVERSE GEAR. I AM SEEKING HELP FROM THE DEPARTMENT AS VOLKSWAGEN HAS LEFT MY ISSUE TO BE REPRODUCED MYSELF AND THEN REPORT TO THE DEALERSHIP WHO IS NOT TRAINED IN SOFTWARE ISSUES. MOREOVER IF NEXT TIME THE ISSUE OCCURS, I AM AFRAID IF I WOULD BE IN A SITUATION TO COME AND REPORT TO THEM AND DO NOT GO INTO SOME SERIOUS CONCERNS. THIS ISSUES ARE HAPPENING MOSTLY WHEN THE VEHICLE IS IN MOTION, BACKUP CAMERA CAN BE OBSERVED SPORADICALLY WHILE VEHICLE IS STATIONARY. NOTE: THERE IS NO WAY TO UPLOAD THE VIDEO, SO JUST UPLOADING THE PICTURE OF ONE OF THE SCREEN FREEZE INSTANCE.
Mfg Campaign: 11025074
Recall Date: Sep 22, 2017
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
LIKE OTHER VOLKSWAGEN GROUP MODELS MY CAR HAS EXHIBITED A GASOLINE SMELL IN THE INTERIOR OF THE CAR. THE GASOLINE SMELL OCCURS BOTH WHEN THE CAR IS AT REST AND IN MOTION AND AT ALL TEMPERATURES. THE GASOLINE LEVEL DOES NOT SEEM TO EFFECT THE OCCURRENCE OF THE SMELL. THE LOCAL DEALER HAS BEEN UNABLE TO DIAGNOSE THIS PROBLEM. I FIND THIS CURIOUS AS OTHER 2016 VOLKSWAGEN MODELS WITH THE SAME ENGINE HAVE BEEN RECALLED FOR THIS SAME ISSUE.
Corrective Action:
LIKE OTHER VOLKSWAGEN GROUP MODELS MY CAR HAS EXHIBITED A GASOLINE SMELL IN THE INTERIOR OF THE CAR. THE GASOLINE SMELL OCCURS BOTH WHEN THE CAR IS AT REST AND IN MOTION AND AT ALL TEMPERATURES. THE GASOLINE LEVEL DOES NOT SEEM TO EFFECT THE OCCURRENCE OF THE SMELL. THE LOCAL DEALER HAS BEEN UNABLE TO DIAGNOSE THIS PROBLEM. I FIND THIS CURIOUS AS OTHER 2016 VOLKSWAGEN MODELS WITH THE SAME ENGINE HAVE BEEN RECALLED FOR THIS SAME ISSUE.
Additional Notes:
LIKE OTHER VOLKSWAGEN GROUP MODELS MY CAR HAS EXHIBITED A GASOLINE SMELL IN THE INTERIOR OF THE CAR. THE GASOLINE SMELL OCCURS BOTH WHEN THE CAR IS AT REST AND IN MOTION AND AT ALL TEMPERATURES. THE GASOLINE LEVEL DOES NOT SEEM TO EFFECT THE OCCURRENCE OF THE SMELL. THE LOCAL DEALER HAS BEEN UNABLE TO DIAGNOSE THIS PROBLEM. I FIND THIS CURIOUS AS OTHER 2016 VOLKSWAGEN MODELS WITH THE SAME ENGINE HAVE BEEN RECALLED FOR THIS SAME ISSUE.
Mfg Campaign: 11023647
Recall Date: Sep 15, 2017
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS DRIVING INTO THE BEACH PARKING LOT WITH MY DOG I WAS TURNING INTO A PARKING SPOT WHEN THE CAR ACCELERATED QUICKLY AND FAST BY ITS SELF WITH FAST SPEED. BRAKED VERY HARD MY DOG WENT FLYING INTO THE BACK OF MY SEAT PUT IT INTO PARK AND TURNED THE CAR OFF. I GOT SCARED!
Corrective Action:
I WAS DRIVING INTO THE BEACH PARKING LOT WITH MY DOG I WAS TURNING INTO A PARKING SPOT WHEN THE CAR ACCELERATED QUICKLY AND FAST BY ITS SELF WITH FAST SPEED. BRAKED VERY HARD MY DOG WENT FLYING INTO THE BACK OF MY SEAT PUT IT INTO PARK AND TURNED THE CAR OFF. I GOT SCARED!
Additional Notes:
I WAS DRIVING INTO THE BEACH PARKING LOT WITH MY DOG I WAS TURNING INTO A PARKING SPOT WHEN THE CAR ACCELERATED QUICKLY AND FAST BY ITS SELF WITH FAST SPEED. BRAKED VERY HARD MY DOG WENT FLYING INTO THE BACK OF MY SEAT PUT IT INTO PARK AND TURNED THE CAR OFF. I GOT SCARED!
Mfg Campaign: 11022943
Recall Date: Sep 12, 2017
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE A 2016 VOLKSWAGEN PASSAT SE THAT I LEASED ABOUT A YEAR AND A HALF AGO. A LITTLE OVER A MONTH AGO THE CAR BRAKED ON ITS OWN WITH MYSELF, MY MOTHER, SISTER, AND MY 2 YEAR OLD SON IN THE CAR FOR ABSOLUTELY NO REASON GOING 45 MILES PER HOUR. THE NEXT INCIDENT THE CAR DECIDED IT WAS NOT GOING TO BRAKE AND WE HAD TO STEP ON THE BRAKES SO HARD TO GET ANY KIND OF REACTION, ALMOST CAUSING AN ACCIDENT. AT THIS POINT WE TOOK IT TO VW AND THEY ARE CLAIMING THERE IS NO ISSUES WITH THE CAR; I BEG TO DIFFER! YESTERDAY AGAIN THE CAR BRAKED ON ITS OWN GOING 30 MILES AN HOUR FOR ABSOLUTELY NO REASON. TOOK THE CAR TO MY PERSONAL MECHANIC PRIOR TO TAKING IT TO VW AND A PIC OF WHAT CAME UP ON THEIR DIAGNOSTIC COMPUTER IS UPLOADED. THE VW DEALERSHIP I TOOK IT TO AFTER KEEPING IT TWO WEEKS CLAIM THERE IS NOTHING WRONG WITH THE CAR; HOWEVER, THEY RESET MY COMPUTER IN THE CAR AND NOW THE CAR IS SHOWING NO CODES. THERE WAS A SIMILAR INCIDENT REPORTED ON CARCOMPLAINT.COM SAME YEAR, MODEL AND TRIM AS MINE.
Corrective Action:
I HAVE A 2016 VOLKSWAGEN PASSAT SE THAT I LEASED ABOUT A YEAR AND A HALF AGO. A LITTLE OVER A MONTH AGO THE CAR BRAKED ON ITS OWN WITH MYSELF, MY MOTHER, SISTER, AND MY 2 YEAR OLD SON IN THE CAR FOR ABSOLUTELY NO REASON GOING 45 MILES PER HOUR. THE NEXT INCIDENT THE CAR DECIDED IT WAS NOT GOING TO BRAKE AND WE HAD TO STEP ON THE BRAKES SO HARD TO GET ANY KIND OF REACTION, ALMOST CAUSING AN ACCIDENT. AT THIS POINT WE TOOK IT TO VW AND THEY ARE CLAIMING THERE IS NO ISSUES WITH THE CAR; I BEG TO DIFFER! YESTERDAY AGAIN THE CAR BRAKED ON ITS OWN GOING 30 MILES AN HOUR FOR ABSOLUTELY NO REASON. TOOK THE CAR TO MY PERSONAL MECHANIC PRIOR TO TAKING IT TO VW AND A PIC OF WHAT CAME UP ON THEIR DIAGNOSTIC COMPUTER IS UPLOADED. THE VW DEALERSHIP I TOOK IT TO AFTER KEEPING IT TWO WEEKS CLAIM THERE IS NOTHING WRONG WITH THE CAR; HOWEVER, THEY RESET MY COMPUTER IN THE CAR AND NOW THE CAR IS SHOWING NO CODES. THERE WAS A SIMILAR INCIDENT REPORTED ON CARCOMPLAINT.COM SAME YEAR, MODEL AND TRIM AS MINE.
Additional Notes:
I HAVE A 2016 VOLKSWAGEN PASSAT SE THAT I LEASED ABOUT A YEAR AND A HALF AGO. A LITTLE OVER A MONTH AGO THE CAR BRAKED ON ITS OWN WITH MYSELF, MY MOTHER, SISTER, AND MY 2 YEAR OLD SON IN THE CAR FOR ABSOLUTELY NO REASON GOING 45 MILES PER HOUR. THE NEXT INCIDENT THE CAR DECIDED IT WAS NOT GOING TO BRAKE AND WE HAD TO STEP ON THE BRAKES SO HARD TO GET ANY KIND OF REACTION, ALMOST CAUSING AN ACCIDENT. AT THIS POINT WE TOOK IT TO VW AND THEY ARE CLAIMING THERE IS NO ISSUES WITH THE CAR; I BEG TO DIFFER! YESTERDAY AGAIN THE CAR BRAKED ON ITS OWN GOING 30 MILES AN HOUR FOR ABSOLUTELY NO REASON. TOOK THE CAR TO MY PERSONAL MECHANIC PRIOR TO TAKING IT TO VW AND A PIC OF WHAT CAME UP ON THEIR DIAGNOSTIC COMPUTER IS UPLOADED. THE VW DEALERSHIP I TOOK IT TO AFTER KEEPING IT TWO WEEKS CLAIM THERE IS NOTHING WRONG WITH THE CAR; HOWEVER, THEY RESET MY COMPUTER IN THE CAR AND NOW THE CAR IS SHOWING NO CODES. THERE WAS A SIMILAR INCIDENT REPORTED ON CARCOMPLAINT.COM SAME YEAR, MODEL AND TRIM AS MINE.
Mfg Campaign: 11005493
Recall Date: Jul 15, 2017
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE PASSENGER IN THE REAR PASSENGER SEAT SUSTAINED WHIPLASH AND INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND WAS CURRENTLY BEING REPAIRED FOR THE BODY DAMAGE. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE VIEW MIRROR INDICATOR FAILED TO DETECT THE ONCOMING VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE PASSENGER IN THE REAR PASSENGER SEAT SUSTAINED WHIPLASH AND INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND WAS CURRENTLY BEING REPAIRED FOR THE BODY DAMAGE. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE VIEW MIRROR INDICATOR FAILED TO DETECT THE ONCOMING VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE PASSENGER IN THE REAR PASSENGER SEAT SUSTAINED WHIPLASH AND INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND WAS CURRENTLY BEING REPAIRED FOR THE BODY DAMAGE. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE VIEW MIRROR INDICATOR FAILED TO DETECT THE ONCOMING VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Mfg Campaign: 10993193
Recall Date: Jun 5, 2017
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE PASSENGER IN THE REAR PASSENGER SEAT SUSTAINED WHIPLASH AND INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND WAS CURRENTLY BEING REPAIRED FOR THE BODY DAMAGE. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE VIEW MIRROR INDICATOR FAILED TO DETECT THE ONCOMING VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE PASSENGER IN THE REAR PASSENGER SEAT SUSTAINED WHIPLASH AND INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND WAS CURRENTLY BEING REPAIRED FOR THE BODY DAMAGE. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE VIEW MIRROR INDICATOR FAILED TO DETECT THE ONCOMING VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE PASSENGER IN THE REAR PASSENGER SEAT SUSTAINED WHIPLASH AND INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND WAS CURRENTLY BEING REPAIRED FOR THE BODY DAMAGE. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE VIEW MIRROR INDICATOR FAILED TO DETECT THE ONCOMING VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Mfg Campaign: 10993193
Recall Date: Jun 5, 2017
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
DRIVING IN FREEZING RAIN. CRUISE CONTROL ON. FRONT SENSOR ICED UP, CAR BRAKED TO SIGNAL IT TURNED OFF ADAPTIVE CRUISE CONTROL DUE TO FRONT SENSOR ICING UP. I BRIEFLY LOST CONTROL OF CAR ON ICY ROADWAY AS IT LOST TRACTION WHEN IT BRAKED.
Corrective Action:
DRIVING IN FREEZING RAIN. CRUISE CONTROL ON. FRONT SENSOR ICED UP, CAR BRAKED TO SIGNAL IT TURNED OFF ADAPTIVE CRUISE CONTROL DUE TO FRONT SENSOR ICING UP. I BRIEFLY LOST CONTROL OF CAR ON ICY ROADWAY AS IT LOST TRACTION WHEN IT BRAKED.
Additional Notes:
DRIVING IN FREEZING RAIN. CRUISE CONTROL ON. FRONT SENSOR ICED UP, CAR BRAKED TO SIGNAL IT TURNED OFF ADAPTIVE CRUISE CONTROL DUE TO FRONT SENSOR ICING UP. I BRIEFLY LOST CONTROL OF CAR ON ICY ROADWAY AS IT LOST TRACTION WHEN IT BRAKED.
Mfg Campaign: 10950386
Recall Date: Feb 8, 2017
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DRIVING IN FREEZING RAIN. CRUISE CONTROL ON. FRONT SENSOR ICED UP, CAR BRAKED TO SIGNAL IT TURNED OFF ADAPTIVE CRUISE CONTROL DUE TO FRONT SENSOR ICING UP. I BRIEFLY LOST CONTROL OF CAR ON ICY ROADWAY AS IT LOST TRACTION WHEN IT BRAKED.
Corrective Action:
DRIVING IN FREEZING RAIN. CRUISE CONTROL ON. FRONT SENSOR ICED UP, CAR BRAKED TO SIGNAL IT TURNED OFF ADAPTIVE CRUISE CONTROL DUE TO FRONT SENSOR ICING UP. I BRIEFLY LOST CONTROL OF CAR ON ICY ROADWAY AS IT LOST TRACTION WHEN IT BRAKED.
Additional Notes:
DRIVING IN FREEZING RAIN. CRUISE CONTROL ON. FRONT SENSOR ICED UP, CAR BRAKED TO SIGNAL IT TURNED OFF ADAPTIVE CRUISE CONTROL DUE TO FRONT SENSOR ICING UP. I BRIEFLY LOST CONTROL OF CAR ON ICY ROADWAY AS IT LOST TRACTION WHEN IT BRAKED.
Mfg Campaign: 10950386
Recall Date: Feb 8, 2017
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2016 VOLKSWAGEN PASSET SE MODEL CAR APPLIES THE BRAKES WHILE IN MOTION ON ITS OWN. THIS HAS OCCURRED 6 TIMED OVER THE PAST 7 MONTHS. I BOUGHT THIS VEHICLE ON DECEMBER 12 2015. IT IS GETTING WORSE EACH TIME. ONE TIME IT HAPPENED AS I WAS ABOUT 100 FEET FROM A INTERSECTION. NO ONE WAS IN FRONT OF ME. I WAS THE ONLY ONE ON THE ROAD AT THE TIME. I WAS DURING THE DAY AND THEN ALL OF A SUDDEN THE BREAK APPLIED. REALLY SCARED ME. ANOTHER TIME IT HAPPENED APPROACHING RAILROAD TRACKS. THIS TIME THE BRAKES APPLIED REALLY HARD. IT WAS BAD EVERY THING FLEW AROUND THE CAR. A COUPLE OF TIMES I HEARD A BEEPING NOISE. LIKE A WARNING BEEP. THERE IS A ILLUMINATED CAR ON A CURVY RAD ON THE DASH WHEN THIS HAPPENS. THIS IS A VERY DANGEROUS CAR. I AM AFRAID THIS WILL HAPPEN WHEN I AM DRIVING AT HIGH RATES OF SPEED. I HAVE CONTACTED VW ABOUT THIS ISSUE AND THEY DO NOT SEEM VERY CONCERNED. I AM SHOCKED AT THERE OUTCOME. IT HAS BEEN IN THE SHOP FOR 3 WEEKS NOW. I TOOK IT IN ON JUNE 22 2016. THEY WANT ME TO PICK UP ON JULY 12 2016. IT HAS BEEN THERE 3 WEEKS. I AM VERY AFRAID OF THE VEHICLE PLEASE HELP ME WITH THIS ISSUE. LIKE I SAID EARLIER IN THIS NOTE. IT HAS HAPPENED 6 TIMES AND WILL CONTINUE TO HAPPEN. VW TOLD ME THAT IT WILL CONTINUE TO HAPPEN. PLEASE MAKE THEM RECALL THIS ISSUE.
Corrective Action:
MY 2016 VOLKSWAGEN PASSET SE MODEL CAR APPLIES THE BRAKES WHILE IN MOTION ON ITS OWN. THIS HAS OCCURRED 6 TIMED OVER THE PAST 7 MONTHS. I BOUGHT THIS VEHICLE ON DECEMBER 12 2015. IT IS GETTING WORSE EACH TIME. ONE TIME IT HAPPENED AS I WAS ABOUT 100 FEET FROM A INTERSECTION. NO ONE WAS IN FRONT OF ME. I WAS THE ONLY ONE ON THE ROAD AT THE TIME. I WAS DURING THE DAY AND THEN ALL OF A SUDDEN THE BREAK APPLIED. REALLY SCARED ME. ANOTHER TIME IT HAPPENED APPROACHING RAILROAD TRACKS. THIS TIME THE BRAKES APPLIED REALLY HARD. IT WAS BAD EVERY THING FLEW AROUND THE CAR. A COUPLE OF TIMES I HEARD A BEEPING NOISE. LIKE A WARNING BEEP. THERE IS A ILLUMINATED CAR ON A CURVY RAD ON THE DASH WHEN THIS HAPPENS. THIS IS A VERY DANGEROUS CAR. I AM AFRAID THIS WILL HAPPEN WHEN I AM DRIVING AT HIGH RATES OF SPEED. I HAVE CONTACTED VW ABOUT THIS ISSUE AND THEY DO NOT SEEM VERY CONCERNED. I AM SHOCKED AT THERE OUTCOME. IT HAS BEEN IN THE SHOP FOR 3 WEEKS NOW. I TOOK IT IN ON JUNE 22 2016. THEY WANT ME TO PICK UP ON JULY 12 2016. IT HAS BEEN THERE 3 WEEKS. I AM VERY AFRAID OF THE VEHICLE PLEASE HELP ME WITH THIS ISSUE. LIKE I SAID EARLIER IN THIS NOTE. IT HAS HAPPENED 6 TIMES AND WILL CONTINUE TO HAPPEN. VW TOLD ME THAT IT WILL CONTINUE TO HAPPEN. PLEASE MAKE THEM RECALL THIS ISSUE.
Additional Notes:
MY 2016 VOLKSWAGEN PASSET SE MODEL CAR APPLIES THE BRAKES WHILE IN MOTION ON ITS OWN. THIS HAS OCCURRED 6 TIMED OVER THE PAST 7 MONTHS. I BOUGHT THIS VEHICLE ON DECEMBER 12 2015. IT IS GETTING WORSE EACH TIME. ONE TIME IT HAPPENED AS I WAS ABOUT 100 FEET FROM A INTERSECTION. NO ONE WAS IN FRONT OF ME. I WAS THE ONLY ONE ON THE ROAD AT THE TIME. I WAS DURING THE DAY AND THEN ALL OF A SUDDEN THE BREAK APPLIED. REALLY SCARED ME. ANOTHER TIME IT HAPPENED APPROACHING RAILROAD TRACKS. THIS TIME THE BRAKES APPLIED REALLY HARD. IT WAS BAD EVERY THING FLEW AROUND THE CAR. A COUPLE OF TIMES I HEARD A BEEPING NOISE. LIKE A WARNING BEEP. THERE IS A ILLUMINATED CAR ON A CURVY RAD ON THE DASH WHEN THIS HAPPENS. THIS IS A VERY DANGEROUS CAR. I AM AFRAID THIS WILL HAPPEN WHEN I AM DRIVING AT HIGH RATES OF SPEED. I HAVE CONTACTED VW ABOUT THIS ISSUE AND THEY DO NOT SEEM VERY CONCERNED. I AM SHOCKED AT THERE OUTCOME. IT HAS BEEN IN THE SHOP FOR 3 WEEKS NOW. I TOOK IT IN ON JUNE 22 2016. THEY WANT ME TO PICK UP ON JULY 12 2016. IT HAS BEEN THERE 3 WEEKS. I AM VERY AFRAID OF THE VEHICLE PLEASE HELP ME WITH THIS ISSUE. LIKE I SAID EARLIER IN THIS NOTE. IT HAS HAPPENED 6 TIMES AND WILL CONTINUE TO HAPPEN. VW TOLD ME THAT IT WILL CONTINUE TO HAPPEN. PLEASE MAKE THEM RECALL THIS ISSUE.
Mfg Campaign: 10884433
Recall Date: Jul 12, 2016
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