Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Beetle, Beetle Convertible, 2012-2014 Passat, 2017 Passat Wagon, and 2006-2007 Passat Sedan vehicles. The driver's side frontal air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 69EG,69GQ,69E6
Recall Date: Oct 30, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01F1
Recall Date: May 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01E9
Recall Date: Sep 16, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01D7
Recall Date: Sep 25, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 94L9
Recall Date: May 22, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and 2017-2018 Volkswagen Passat vehicles. The brake caliper bracket mounting bolts on these vehicles may not have been tightened sufficiently.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 46H6
Recall Date: Aug 15, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Passat vehicles. Brake fluid may leak slowly from the some of the brake line connections, resulting in a low brake fluid level.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 47N3
Recall Date: Feb 8, 2017
Consumer Complaints
164 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel smell in cabin. Diagnosed to be pin hole in high pressure fuel rail. Lucky no explosion or fire from related fuel leak.
Corrective Action:
Fuel smell in cabin. Diagnosed to be pin hole in high pressure fuel rail. Lucky no explosion or fire from related fuel leak.
Additional Notes:
Fuel smell in cabin. Diagnosed to be pin hole in high pressure fuel rail. Lucky no explosion or fire from related fuel leak.
Mfg Campaign: 11495810
Recall Date: Dec 2, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Volkswagen has had a history of failed clock springs in which they have not resolved. 2017 Passat with the following items not working due to failed clock spring. Airbag, Horn, cruise control, and all steering wheel controls which impacts vehicle safety.
Corrective Action:
Volkswagen has had a history of failed clock springs in which they have not resolved. 2017 Passat with the following items not working due to failed clock spring. Airbag, Horn, cruise control, and all steering wheel controls which impacts vehicle safety.
Additional Notes:
Volkswagen has had a history of failed clock springs in which they have not resolved. 2017 Passat with the following items not working due to failed clock spring. Airbag, Horn, cruise control, and all steering wheel controls which impacts vehicle safety.
Mfg Campaign: 11487644
Recall Date: Oct 3, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Random cylinder misfires. Bank 1: camshaft A (intake), Retard setpoint not reached (over-advanced)
Corrective Action:
Random cylinder misfires. Bank 1: camshaft A (intake), Retard setpoint not reached (over-advanced)
Additional Notes:
Random cylinder misfires. Bank 1: camshaft A (intake), Retard setpoint not reached (over-advanced)
Mfg Campaign: 11487699
Recall Date: Oct 3, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The Air Bag light, temperature warning, radio and information panel going wacky. The Clockspring is making clicking noises in the steering wheel.
Corrective Action:
The Air Bag light, temperature warning, radio and information panel going wacky. The Clockspring is making clicking noises in the steering wheel.
Additional Notes:
The Air Bag light, temperature warning, radio and information panel going wacky. The Clockspring is making clicking noises in the steering wheel.
Mfg Campaign: 11486761
Recall Date: Sep 27, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Air Bag light, temperature warning, radio and information panel going wacky. The Clockspring is making clicking noises in the steering wheel.
Corrective Action:
The Air Bag light, temperature warning, radio and information panel going wacky. The Clockspring is making clicking noises in the steering wheel.
Additional Notes:
The Air Bag light, temperature warning, radio and information panel going wacky. The Clockspring is making clicking noises in the steering wheel.
Mfg Campaign: 11486761
Recall Date: Sep 27, 2022
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
The Air Bag light, temperature warning, radio and information panel going wacky. The Clockspring is making clicking noises in the steering wheel.
Corrective Action:
The Air Bag light, temperature warning, radio and information panel going wacky. The Clockspring is making clicking noises in the steering wheel.
Additional Notes:
The Air Bag light, temperature warning, radio and information panel going wacky. The Clockspring is making clicking noises in the steering wheel.
Mfg Campaign: 11486761
Recall Date: Sep 27, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The clock spring broke inside my steering and my airbags, horn and other controls on the steering wheel do not work.
Corrective Action:
The clock spring broke inside my steering and my airbags, horn and other controls on the steering wheel do not work.
Additional Notes:
The clock spring broke inside my steering and my airbags, horn and other controls on the steering wheel do not work.
Mfg Campaign: 11482598
Recall Date: Sep 2, 2022
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The clock spring broke inside my steering and my airbags, horn and other controls on the steering wheel do not work.
Corrective Action:
The clock spring broke inside my steering and my airbags, horn and other controls on the steering wheel do not work.
Additional Notes:
The clock spring broke inside my steering and my airbags, horn and other controls on the steering wheel do not work.
Mfg Campaign: 11482598
Recall Date: Sep 2, 2022
Volkswagen Group Of America, Inc.
Defect Description:
TIRES
Potential Consequences:
These tires were on 2017 VW passat on 19” aftermarket wheels driven by my son. Previous tires of different brand had flats on passenger side one month earlier. On July 26, 2022 the new tire had blowout on driver rear location causing vehicle to lose traction spin and crash into wooded area on side if I 75 south of Tampa. My concern is these aftermarket wheels had three flats in three week period. Two different brands of tires on same 19” aftermarket rims.
Corrective Action:
These tires were on 2017 VW passat on 19” aftermarket wheels driven by my son. Previous tires of different brand had flats on passenger side one month earlier. On July 26, 2022 the new tire had blowout on driver rear location causing vehicle to lose traction spin and crash into wooded area on side if I 75 south of Tampa. My concern is these aftermarket wheels had three flats in three week period. Two different brands of tires on same 19” aftermarket rims.
Additional Notes:
These tires were on 2017 VW passat on 19” aftermarket wheels driven by my son. Previous tires of different brand had flats on passenger side one month earlier. On July 26, 2022 the new tire had blowout on driver rear location causing vehicle to lose traction spin and crash into wooded area on side if I 75 south of Tampa. My concern is these aftermarket wheels had three flats in three week period. Two different brands of tires on same 19” aftermarket rims.
Mfg Campaign: 11476440
Recall Date: Jul 28, 2022
Volkswagen Group Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
These tires were on 2017 VW passat on 19” aftermarket wheels driven by my son. Previous tires of different brand had flats on passenger side one month earlier. On July 26, 2022 the new tire had blowout on driver rear location causing vehicle to lose traction spin and crash into wooded area on side if I 75 south of Tampa. My concern is these aftermarket wheels had three flats in three week period. Two different brands of tires on same 19” aftermarket rims.
Corrective Action:
These tires were on 2017 VW passat on 19” aftermarket wheels driven by my son. Previous tires of different brand had flats on passenger side one month earlier. On July 26, 2022 the new tire had blowout on driver rear location causing vehicle to lose traction spin and crash into wooded area on side if I 75 south of Tampa. My concern is these aftermarket wheels had three flats in three week period. Two different brands of tires on same 19” aftermarket rims.
Additional Notes:
These tires were on 2017 VW passat on 19” aftermarket wheels driven by my son. Previous tires of different brand had flats on passenger side one month earlier. On July 26, 2022 the new tire had blowout on driver rear location causing vehicle to lose traction spin and crash into wooded area on side if I 75 south of Tampa. My concern is these aftermarket wheels had three flats in three week period. Two different brands of tires on same 19” aftermarket rims.
Mfg Campaign: 11476440
Recall Date: Jul 28, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel pump under the rear passenger side is leaking large amounts of fuel allowing the fumes to build up in the cabin of the vehicle. No damage or accidents have occurred that would cause this and has made me sick while driving as well as paranoid as I am driving around a car with leaking gas in the interior cabin. 2017 Volkswagen Passet SE
Corrective Action:
Fuel pump under the rear passenger side is leaking large amounts of fuel allowing the fumes to build up in the cabin of the vehicle. No damage or accidents have occurred that would cause this and has made me sick while driving as well as paranoid as I am driving around a car with leaking gas in the interior cabin. 2017 Volkswagen Passet SE
Additional Notes:
Fuel pump under the rear passenger side is leaking large amounts of fuel allowing the fumes to build up in the cabin of the vehicle. No damage or accidents have occurred that would cause this and has made me sick while driving as well as paranoid as I am driving around a car with leaking gas in the interior cabin. 2017 Volkswagen Passet SE
Mfg Campaign: 11473570
Recall Date: Jul 12, 2022
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2017 Volkswagen Passat. The contact stated while driving 45 MPH, there was an abnormally loud popping sound coming from the vehicle. There was no warning light illuminated. The contact pulled over and discovered that the sunroof had shattered; however, the sunroof glass remained intact. The dealer was notified of the failure and the contact was provided an estimate for the repair. The contact found a replacement sunroof at a junkyard and had the sunroof replaced. The manufacturer was notified of the failure but offered no assistance. The vehicle had been repaired. The failure mileage was approximately 66,000.
Corrective Action:
The contact owns a 2017 Volkswagen Passat. The contact stated while driving 45 MPH, there was an abnormally loud popping sound coming from the vehicle. There was no warning light illuminated. The contact pulled over and discovered that the sunroof had shattered; however, the sunroof glass remained intact. The dealer was notified of the failure and the contact was provided an estimate for the repair. The contact found a replacement sunroof at a junkyard and had the sunroof replaced. The manufacturer was notified of the failure but offered no assistance. The vehicle had been repaired. The failure mileage was approximately 66,000.
Additional Notes:
The contact owns a 2017 Volkswagen Passat. The contact stated while driving 45 MPH, there was an abnormally loud popping sound coming from the vehicle. There was no warning light illuminated. The contact pulled over and discovered that the sunroof had shattered; however, the sunroof glass remained intact. The dealer was notified of the failure and the contact was provided an estimate for the repair. The contact found a replacement sunroof at a junkyard and had the sunroof replaced. The manufacturer was notified of the failure but offered no assistance. The vehicle had been repaired. The failure mileage was approximately 66,000.
Mfg Campaign: 11470630
Recall Date: Jun 23, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Hit a deer head on while travelling at about 40 mph on a rural highway. Airbags did NOT deploy, despite front end damage.
Corrective Action:
Hit a deer head on while travelling at about 40 mph on a rural highway. Airbags did NOT deploy, despite front end damage.
Additional Notes:
Hit a deer head on while travelling at about 40 mph on a rural highway. Airbags did NOT deploy, despite front end damage.
Mfg Campaign: 11463414
Recall Date: May 4, 2022
Volkswagen Group Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
My seat belt unfastens whenever it wants and my cruise control doesn’t work any longer. I also have an issue with the 4th injector which causes the car to accelerate and I had to replace the transmission as well
Corrective Action:
My seat belt unfastens whenever it wants and my cruise control doesn’t work any longer. I also have an issue with the 4th injector which causes the car to accelerate and I had to replace the transmission as well
Additional Notes:
My seat belt unfastens whenever it wants and my cruise control doesn’t work any longer. I also have an issue with the 4th injector which causes the car to accelerate and I had to replace the transmission as well
Mfg Campaign: 11462484
Recall Date: Apr 27, 2022
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My seat belt unfastens whenever it wants and my cruise control doesn’t work any longer. I also have an issue with the 4th injector which causes the car to accelerate and I had to replace the transmission as well
Corrective Action:
My seat belt unfastens whenever it wants and my cruise control doesn’t work any longer. I also have an issue with the 4th injector which causes the car to accelerate and I had to replace the transmission as well
Additional Notes:
My seat belt unfastens whenever it wants and my cruise control doesn’t work any longer. I also have an issue with the 4th injector which causes the car to accelerate and I had to replace the transmission as well
Mfg Campaign: 11462484
Recall Date: Apr 27, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
no prior warnings before malfunction ,all fuses were checked to no fault. OBD scan reported car lost communication with steering column control module On steering wheel, multifunction buttons and horn stopped working. Airbag light illuminated. OBD scan reported driver airbag igniter resistance too high Emergency braking and blind spot were no longer working although front parking assist still worked.
Corrective Action:
no prior warnings before malfunction ,all fuses were checked to no fault. OBD scan reported car lost communication with steering column control module On steering wheel, multifunction buttons and horn stopped working. Airbag light illuminated. OBD scan reported driver airbag igniter resistance too high Emergency braking and blind spot were no longer working although front parking assist still worked.
Additional Notes:
no prior warnings before malfunction ,all fuses were checked to no fault. OBD scan reported car lost communication with steering column control module On steering wheel, multifunction buttons and horn stopped working. Airbag light illuminated. OBD scan reported driver airbag igniter resistance too high Emergency braking and blind spot were no longer working although front parking assist still worked.
Mfg Campaign: 11459938
Recall Date: Apr 6, 2022
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
no prior warnings before malfunction ,all fuses were checked to no fault. OBD scan reported car lost communication with steering column control module On steering wheel, multifunction buttons and horn stopped working. Airbag light illuminated. OBD scan reported driver airbag igniter resistance too high Emergency braking and blind spot were no longer working although front parking assist still worked.
Corrective Action:
no prior warnings before malfunction ,all fuses were checked to no fault. OBD scan reported car lost communication with steering column control module On steering wheel, multifunction buttons and horn stopped working. Airbag light illuminated. OBD scan reported driver airbag igniter resistance too high Emergency braking and blind spot were no longer working although front parking assist still worked.
Additional Notes:
no prior warnings before malfunction ,all fuses were checked to no fault. OBD scan reported car lost communication with steering column control module On steering wheel, multifunction buttons and horn stopped working. Airbag light illuminated. OBD scan reported driver airbag igniter resistance too high Emergency braking and blind spot were no longer working although front parking assist still worked.
Mfg Campaign: 11459938
Recall Date: Apr 6, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I had my battery changed at the VW dealership and a week later, my horn stopped working, my airbag light came on and my front assist no longer works. There’s also a clicking noise when I turn my steering wheel. It seems this clock coil issue has been a recall issue for VW for years, but when I search my VIN it list no recalls of this nature.
Corrective Action:
I had my battery changed at the VW dealership and a week later, my horn stopped working, my airbag light came on and my front assist no longer works. There’s also a clicking noise when I turn my steering wheel. It seems this clock coil issue has been a recall issue for VW for years, but when I search my VIN it list no recalls of this nature.
Additional Notes:
I had my battery changed at the VW dealership and a week later, my horn stopped working, my airbag light came on and my front assist no longer works. There’s also a clicking noise when I turn my steering wheel. It seems this clock coil issue has been a recall issue for VW for years, but when I search my VIN it list no recalls of this nature.
Mfg Campaign: 11458432
Recall Date: Mar 26, 2022
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
I had my battery changed at the VW dealership and a week later, my horn stopped working, my airbag light came on and my front assist no longer works. There’s also a clicking noise when I turn my steering wheel. It seems this clock coil issue has been a recall issue for VW for years, but when I search my VIN it list no recalls of this nature.
Corrective Action:
I had my battery changed at the VW dealership and a week later, my horn stopped working, my airbag light came on and my front assist no longer works. There’s also a clicking noise when I turn my steering wheel. It seems this clock coil issue has been a recall issue for VW for years, but when I search my VIN it list no recalls of this nature.
Additional Notes:
I had my battery changed at the VW dealership and a week later, my horn stopped working, my airbag light came on and my front assist no longer works. There’s also a clicking noise when I turn my steering wheel. It seems this clock coil issue has been a recall issue for VW for years, but when I search my VIN it list no recalls of this nature.
Mfg Campaign: 11458432
Recall Date: Mar 26, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I had my battery changed at the VW dealership and a week later, my horn stopped working, my airbag light came on and my front assist no longer works. There’s also a clicking noise when I turn my steering wheel. It seems this clock coil issue has been a recall issue for VW for years, but when I search my VIN it list no recalls of this nature.
Corrective Action:
I had my battery changed at the VW dealership and a week later, my horn stopped working, my airbag light came on and my front assist no longer works. There’s also a clicking noise when I turn my steering wheel. It seems this clock coil issue has been a recall issue for VW for years, but when I search my VIN it list no recalls of this nature.
Additional Notes:
I had my battery changed at the VW dealership and a week later, my horn stopped working, my airbag light came on and my front assist no longer works. There’s also a clicking noise when I turn my steering wheel. It seems this clock coil issue has been a recall issue for VW for years, but when I search my VIN it list no recalls of this nature.
Mfg Campaign: 11458432
Recall Date: Mar 26, 2022
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