VOLKSWAGEN PASSAT 2017

Complete listing of complaints and recalls for this vehicle

164
Complaints
15
Recalls

Complaints & Recalls

164 Complaints 15 Recalls

Official Safety Recalls - Important!

15 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volkswagen Group Of America, Inc.
NHTSA Campaign: 24V834000 SAFETY RECALL
248.3K Vehicles Affected
Recall Date: Oct 30, 2024
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Beetle, Beetle Convertible, 2012-2014 Passat, 2017 Passat Wagon, and 2006-2007 Passat Sedan vehicles. The driver's side frontal air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Potential Risk:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
FREE Recall Solution:
Dealers will replace the driver's side front air bag module, free of charge. Owner notification letters were mailed December 4, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69EG, 69GQ, and 69E6.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 69EG,69GQ,69E6
Notice Date: Dec 4, 2024
Recall Date: Oct 30, 2024
Volkswagen Group Of America, Inc.
NHTSA Campaign: 21V321000 SAFETY RECALL
46 Vehicles Affected
Recall Date: May 5, 2021
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

Potential Risk:
Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.
FREE Recall Solution:
Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 01F1
Notice Date: May 20, 2021
Recall Date: May 5, 2021
Volkswagen Group Of America, Inc.
NHTSA Campaign: 20V561000 SAFETY RECALL
23 Vehicles Affected
Recall Date: Sep 16, 2020
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

Potential Risk:
Vehicles that do not meet all regulatory requirements may have an increased risk of a crash or injury to vehicle occupants.
FREE Recall Solution:
Volkswagen will notify owners and will repurchase the vehicles. The recall began October 6, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01E9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 01E9
Notice Date: Oct 6, 2020
Recall Date: Sep 16, 2020
Volkswagen Group Of America, Inc.
NHTSA Campaign: 19V679000 SAFETY RECALL
113 Vehicles Affected
Recall Date: Sep 25, 2019
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Potential Risk:
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
FREE Recall Solution:
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 01D7
Notice Date: Nov 6, 2019
Recall Date: Sep 25, 2019
Volkswagen Group Of America, Inc.
NHTSA Campaign: 19V389000 SAFETY RECALL
662.2K Vehicles Affected
Recall Date: May 22, 2019
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 94L9
Notice Date: Jul 16, 2019
Recall Date: May 22, 2019
Volkswagen Group Of America, Inc.
NHTSA Campaign: 18V536000 SAFETY RECALL
8.4K Vehicles Affected
Recall Date: Aug 15, 2018
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and 2017-2018 Volkswagen Passat vehicles. The brake caliper bracket mounting bolts on these vehicles may not have been tightened sufficiently.

Potential Risk:
The loose brake bracket bolts can allow the caliper to move, reducing braking ability or causing a loss of vehicle control and increasing the risk of a crash.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will inspect the brake caliper bracket bolt tightness, replacing and re-torque the bolts as necessary, free of charge. Additionally brake caliper fasteners, bleeder valve, and brake hose bolts will be checked and torqued to the correct specification, if necessary, free of charge. For Passat vehicles, dealers will also inspect the parking brake cable for proper connection, free of charge. The recall began September 14, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 46H6.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 46H6
Notice Date: Sep 13, 2018
Recall Date: Aug 15, 2018
Volkswagen Group Of America, Inc.
NHTSA Campaign: 17V075000 SAFETY RECALL
1K Vehicles Affected
Recall Date: Feb 8, 2017
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Passat vehicles. Brake fluid may leak slowly from the some of the brake line connections, resulting in a low brake fluid level.

Potential Risk:
A low brake fluid level may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will replace the affected brake lines, free of charge. The recall is expected to begin in March 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47N3.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLKSWAGEN dealer to schedule your FREE recall repair.
Manufacturer: VOLKSWAGEN
Mfg Campaign: 47N3
Notice Date: Mar 24, 2017
Recall Date: Feb 8, 2017

Consumer Complaints

164 Complaints
Volkswagen Group Of America, Inc.
Campaign: 10980503 Other
Apr 25, 2017
Defect Description:

SERVICE BRAKES

Potential Consequences:

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. WHILE DRIVING 45 MPH, THE BRAKE PEDAL INDEPENDENTLY ENGAGED AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400.

Corrective Action:

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. WHILE DRIVING 45 MPH, THE BRAKE PEDAL INDEPENDENTLY ENGAGED AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400.

Additional Notes:

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. WHILE DRIVING 45 MPH, THE BRAKE PEDAL INDEPENDENTLY ENGAGED AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 10980503
Notice Date: Apr 25, 2017
Recall Date: Apr 25, 2017
Volkswagen Group Of America, Inc.
Campaign: 10980503 Other
Apr 25, 2017
Defect Description:

TRACTION CONTROL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. WHILE DRIVING 45 MPH, THE BRAKE PEDAL INDEPENDENTLY ENGAGED AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400.

Corrective Action:

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. WHILE DRIVING 45 MPH, THE BRAKE PEDAL INDEPENDENTLY ENGAGED AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400.

Additional Notes:

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. WHILE DRIVING 45 MPH, THE BRAKE PEDAL INDEPENDENTLY ENGAGED AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 10980503
Notice Date: Apr 25, 2017
Recall Date: Apr 25, 2017
Volkswagen Group Of America, Inc.
Campaign: 10971933 Other
Apr 11, 2017
Defect Description:

STRUCTURE:BODY

Potential Consequences:

SUNROOF SPONTANEOUSLY SHATTERED WITH NO IMPACT WHILE CAR WAS PARKED IN THE DRIVEWAY. VW REFUSES TO COVER UNDER WARRANTY, IT WAS EVEN DISCOVERED THAT THE FRAME NEEDS TO BE REPLACED NOW.

Corrective Action:

SUNROOF SPONTANEOUSLY SHATTERED WITH NO IMPACT WHILE CAR WAS PARKED IN THE DRIVEWAY. VW REFUSES TO COVER UNDER WARRANTY, IT WAS EVEN DISCOVERED THAT THE FRAME NEEDS TO BE REPLACED NOW.

Additional Notes:

SUNROOF SPONTANEOUSLY SHATTERED WITH NO IMPACT WHILE CAR WAS PARKED IN THE DRIVEWAY. VW REFUSES TO COVER UNDER WARRANTY, IT WAS EVEN DISCOVERED THAT THE FRAME NEEDS TO BE REPLACED NOW.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 10971933
Notice Date: Apr 11, 2017
Recall Date: Apr 11, 2017
Volkswagen Group Of America, Inc.
Campaign: 10960043 Other
Mar 10, 2017
Defect Description:

POWER TRAIN

Potential Consequences:

THE CAR MOVES FROM THE AUTOMATIC TO THE MANUAL MODE. THIS HAS OCCURRED 4 TO 6 TIMES IN THE FIRST THREE MONTHS OF OWNERSHIP. THIS HAS HAPPENED WHEN THE VEHICLE WAS MOVING AND JUST STARTING OUT IN LOW GEAR. IF I MOVE THE GEAR SHIFT LEVER FROM AUTOMATIC TO MANUAL AND THEN BACK TO AUTOMATIC IT RESUMES NORMAL FUNCTION IN THE AUTOMATIC MODE.

Corrective Action:

THE CAR MOVES FROM THE AUTOMATIC TO THE MANUAL MODE. THIS HAS OCCURRED 4 TO 6 TIMES IN THE FIRST THREE MONTHS OF OWNERSHIP. THIS HAS HAPPENED WHEN THE VEHICLE WAS MOVING AND JUST STARTING OUT IN LOW GEAR. IF I MOVE THE GEAR SHIFT LEVER FROM AUTOMATIC TO MANUAL AND THEN BACK TO AUTOMATIC IT RESUMES NORMAL FUNCTION IN THE AUTOMATIC MODE.

Additional Notes:

THE CAR MOVES FROM THE AUTOMATIC TO THE MANUAL MODE. THIS HAS OCCURRED 4 TO 6 TIMES IN THE FIRST THREE MONTHS OF OWNERSHIP. THIS HAS HAPPENED WHEN THE VEHICLE WAS MOVING AND JUST STARTING OUT IN LOW GEAR. IF I MOVE THE GEAR SHIFT LEVER FROM AUTOMATIC TO MANUAL AND THEN BACK TO AUTOMATIC IT RESUMES NORMAL FUNCTION IN THE AUTOMATIC MODE.

Manufacturer: VOLKSWAGEN
Mfg Campaign: 10960043
Notice Date: Mar 10, 2017
Recall Date: Mar 10, 2017

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