Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66N5
Recall Date: Apr 6, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan vehicles. During the repair of roof damage, an incorrect roof reinforcement assembly may have been installed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 51H5
Recall Date: Sep 23, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan LWB vehicles. In the event of a crash, one or both of the front seat belt's webbing may tear.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69BH
Recall Date: Nov 20, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 01D7
Recall Date: Sep 25, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42J5
Recall Date: Mar 6, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 90L3 / 90L4
Recall Date: Nov 26, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan vehicles. The LED module for the panoramic sunroof ambient light bar may short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 60D1
Recall Date: Jul 13, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69W8 69W9
Recall Date: Jun 6, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan and Tiguan long wheel base (LWB) vehicles. The nut that holds the lower ball joint of the front wheel on each side of the vehicle may be loose or improperly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40N4/40N5
Recall Date: May 16, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles. A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42i7
Recall Date: Apr 25, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan long wheel base (LWB) vehicles. The engine support bolts on these vehicles may not have been properly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 10F7
Recall Date: Mar 8, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69V2
Recall Date: Feb 9, 2018
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheel base (LWB) vehicles. The back-up lights in the taillight assemblies may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 94J9
Recall Date: Oct 18, 2017
Consumer Complaints
416 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ENGINE OIL WILL LEAK FROM INTAKE CAMSHAFT ADJUSTMENT VALVE. LEAK WAS NOTICED FIRST WHEN PARKED. AFTER FIRST REPAIR BY DEALER (11 JULY 2018), IT STARTED TO LEAK AGAIN ONLY AFTER FIVE DAYS FROM REPAIR. THIS REPRESENTS A SAFETY ISSUE THAT MAY CAUSE A FIRE OR EVENTUALLY ENGINE TO FAIL. CAN PROVIDE REPAIR REPORT FROM DEALER (FIRST REPAIR) AND SECOND ONCE IT IS FINALIZED. THANK YOU.
Corrective Action:
ENGINE OIL WILL LEAK FROM INTAKE CAMSHAFT ADJUSTMENT VALVE. LEAK WAS NOTICED FIRST WHEN PARKED. AFTER FIRST REPAIR BY DEALER (11 JULY 2018), IT STARTED TO LEAK AGAIN ONLY AFTER FIVE DAYS FROM REPAIR. THIS REPRESENTS A SAFETY ISSUE THAT MAY CAUSE A FIRE OR EVENTUALLY ENGINE TO FAIL. CAN PROVIDE REPAIR REPORT FROM DEALER (FIRST REPAIR) AND SECOND ONCE IT IS FINALIZED. THANK YOU.
Additional Notes:
ENGINE OIL WILL LEAK FROM INTAKE CAMSHAFT ADJUSTMENT VALVE. LEAK WAS NOTICED FIRST WHEN PARKED. AFTER FIRST REPAIR BY DEALER (11 JULY 2018), IT STARTED TO LEAK AGAIN ONLY AFTER FIVE DAYS FROM REPAIR. THIS REPRESENTS A SAFETY ISSUE THAT MAY CAUSE A FIRE OR EVENTUALLY ENGINE TO FAIL. CAN PROVIDE REPAIR REPORT FROM DEALER (FIRST REPAIR) AND SECOND ONCE IT IS FINALIZED. THANK YOU.
Mfg Campaign: 11111789
Recall Date: Jul 16, 2018
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON 7/13/2018 WE ARE ON A FAMILY TRIP WHEN WE STOP THE VEHICLE TO TAKE SOME PICTURES THE CAR ON PARKING, START TO MAKE HIGH AND LOW ACELERATION WITH VIBRATIONS AND THEN A LIGHT WITH EPC SHOW ON DASHBOARD. I TURN OFF THE CAR FOR A MINUTE AND THEN TURN ON, THE EPC LIGHT DISAPPEAR, BUT THE VIBRATIONS CONTINUED. THE NEXT DAY (7/14/2018) WE ARE ON THE ROAD AND THE VEHICULE STARTS THE VIBRATIONS , THEN SHOW THE CHECKENGINE PICTURE ON THE DASHBOARD, RAPIDLY 2 ERRORS APPEARED ON THE SCREEN 'ERROR: START-STOP' AND 'ENGINE ON DUE TO SYSTEM ERROR'. WE CALL VW CENTER AND WE HAVE A INSPECCION OF THE VEHICLE THIS WEEK. ALSO WITH LESS OF 4,000MI WE SAW THAT THE FRONT BRAKE DISCS HAVE PROBLEMS. THEY SHOW A BIG MARK WITH DITCH. THERE'S A PROBLEM WITH THE PADS OR WITH THE STOP SYSTEM
Corrective Action:
ON 7/13/2018 WE ARE ON A FAMILY TRIP WHEN WE STOP THE VEHICLE TO TAKE SOME PICTURES THE CAR ON PARKING, START TO MAKE HIGH AND LOW ACELERATION WITH VIBRATIONS AND THEN A LIGHT WITH EPC SHOW ON DASHBOARD. I TURN OFF THE CAR FOR A MINUTE AND THEN TURN ON, THE EPC LIGHT DISAPPEAR, BUT THE VIBRATIONS CONTINUED. THE NEXT DAY (7/14/2018) WE ARE ON THE ROAD AND THE VEHICULE STARTS THE VIBRATIONS , THEN SHOW THE CHECKENGINE PICTURE ON THE DASHBOARD, RAPIDLY 2 ERRORS APPEARED ON THE SCREEN 'ERROR: START-STOP' AND 'ENGINE ON DUE TO SYSTEM ERROR'. WE CALL VW CENTER AND WE HAVE A INSPECCION OF THE VEHICLE THIS WEEK. ALSO WITH LESS OF 4,000MI WE SAW THAT THE FRONT BRAKE DISCS HAVE PROBLEMS. THEY SHOW A BIG MARK WITH DITCH. THERE'S A PROBLEM WITH THE PADS OR WITH THE STOP SYSTEM
Additional Notes:
ON 7/13/2018 WE ARE ON A FAMILY TRIP WHEN WE STOP THE VEHICLE TO TAKE SOME PICTURES THE CAR ON PARKING, START TO MAKE HIGH AND LOW ACELERATION WITH VIBRATIONS AND THEN A LIGHT WITH EPC SHOW ON DASHBOARD. I TURN OFF THE CAR FOR A MINUTE AND THEN TURN ON, THE EPC LIGHT DISAPPEAR, BUT THE VIBRATIONS CONTINUED. THE NEXT DAY (7/14/2018) WE ARE ON THE ROAD AND THE VEHICULE STARTS THE VIBRATIONS , THEN SHOW THE CHECKENGINE PICTURE ON THE DASHBOARD, RAPIDLY 2 ERRORS APPEARED ON THE SCREEN 'ERROR: START-STOP' AND 'ENGINE ON DUE TO SYSTEM ERROR'. WE CALL VW CENTER AND WE HAVE A INSPECCION OF THE VEHICLE THIS WEEK. ALSO WITH LESS OF 4,000MI WE SAW THAT THE FRONT BRAKE DISCS HAVE PROBLEMS. THEY SHOW A BIG MARK WITH DITCH. THERE'S A PROBLEM WITH THE PADS OR WITH THE STOP SYSTEM
Mfg Campaign: 11111398
Recall Date: Jul 15, 2018
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ON 7/13/2018 WE ARE ON A FAMILY TRIP WHEN WE STOP THE VEHICLE TO TAKE SOME PICTURES THE CAR ON PARKING, START TO MAKE HIGH AND LOW ACELERATION WITH VIBRATIONS AND THEN A LIGHT WITH EPC SHOW ON DASHBOARD. I TURN OFF THE CAR FOR A MINUTE AND THEN TURN ON, THE EPC LIGHT DISAPPEAR, BUT THE VIBRATIONS CONTINUED. THE NEXT DAY (7/14/2018) WE ARE ON THE ROAD AND THE VEHICULE STARTS THE VIBRATIONS , THEN SHOW THE CHECKENGINE PICTURE ON THE DASHBOARD, RAPIDLY 2 ERRORS APPEARED ON THE SCREEN 'ERROR: START-STOP' AND 'ENGINE ON DUE TO SYSTEM ERROR'. WE CALL VW CENTER AND WE HAVE A INSPECCION OF THE VEHICLE THIS WEEK. ALSO WITH LESS OF 4,000MI WE SAW THAT THE FRONT BRAKE DISCS HAVE PROBLEMS. THEY SHOW A BIG MARK WITH DITCH. THERE'S A PROBLEM WITH THE PADS OR WITH THE STOP SYSTEM
Corrective Action:
ON 7/13/2018 WE ARE ON A FAMILY TRIP WHEN WE STOP THE VEHICLE TO TAKE SOME PICTURES THE CAR ON PARKING, START TO MAKE HIGH AND LOW ACELERATION WITH VIBRATIONS AND THEN A LIGHT WITH EPC SHOW ON DASHBOARD. I TURN OFF THE CAR FOR A MINUTE AND THEN TURN ON, THE EPC LIGHT DISAPPEAR, BUT THE VIBRATIONS CONTINUED. THE NEXT DAY (7/14/2018) WE ARE ON THE ROAD AND THE VEHICULE STARTS THE VIBRATIONS , THEN SHOW THE CHECKENGINE PICTURE ON THE DASHBOARD, RAPIDLY 2 ERRORS APPEARED ON THE SCREEN 'ERROR: START-STOP' AND 'ENGINE ON DUE TO SYSTEM ERROR'. WE CALL VW CENTER AND WE HAVE A INSPECCION OF THE VEHICLE THIS WEEK. ALSO WITH LESS OF 4,000MI WE SAW THAT THE FRONT BRAKE DISCS HAVE PROBLEMS. THEY SHOW A BIG MARK WITH DITCH. THERE'S A PROBLEM WITH THE PADS OR WITH THE STOP SYSTEM
Additional Notes:
ON 7/13/2018 WE ARE ON A FAMILY TRIP WHEN WE STOP THE VEHICLE TO TAKE SOME PICTURES THE CAR ON PARKING, START TO MAKE HIGH AND LOW ACELERATION WITH VIBRATIONS AND THEN A LIGHT WITH EPC SHOW ON DASHBOARD. I TURN OFF THE CAR FOR A MINUTE AND THEN TURN ON, THE EPC LIGHT DISAPPEAR, BUT THE VIBRATIONS CONTINUED. THE NEXT DAY (7/14/2018) WE ARE ON THE ROAD AND THE VEHICULE STARTS THE VIBRATIONS , THEN SHOW THE CHECKENGINE PICTURE ON THE DASHBOARD, RAPIDLY 2 ERRORS APPEARED ON THE SCREEN 'ERROR: START-STOP' AND 'ENGINE ON DUE TO SYSTEM ERROR'. WE CALL VW CENTER AND WE HAVE A INSPECCION OF THE VEHICLE THIS WEEK. ALSO WITH LESS OF 4,000MI WE SAW THAT THE FRONT BRAKE DISCS HAVE PROBLEMS. THEY SHOW A BIG MARK WITH DITCH. THERE'S A PROBLEM WITH THE PADS OR WITH THE STOP SYSTEM
Mfg Campaign: 11111398
Recall Date: Jul 15, 2018
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED MY 2018 TIGUAN ON JUNE 26TH, 2018. ON JUNE 27TH, AS I WAS DRIVING ON THE EXPRESSWAY I HEARD A LOUD RATTLING NOISE COMING FROM THE PASSENGER SIDE OF THE CAR . THE MORE I DROVE THE LOUDER IT WAS . I DIDN'T KNOW EXACTLY WHERE IT WAS COMING FROM. I WAS HEADED TO THE DEALERSHIP ANYWAY BECAUSE MY CAR WAS MISSING 3 ITEMS FROM THE TRUCK. THE PAINT PROTECTOR WASN'T DONE PROPERLY AND THE INSIDE OF THE CAR WASN'T CLEAN. I SPOKE WITH MY SALES PERSON ONCE I ARRIVED AND WE WENT TO THE SERVICE DEPARTMENT AND SCHEDULED AN APPOINTMENT TO GET THE CAR RE-DETAILED INSIDE AND OUT ALONG WITH THEM CHECKING OUT THE NOISE I WAS HEARING. THURSDAY JUNE 29, 10 AM, I ARRIVED AND CHECKED MY VEHICLE IN. I WAS TOLD IT WOULD TAKE A COUPLE OF HOURS TO COMPLETE EVERYTHING. IT TOOK 5 HOURS AND THEY TOLD ME THAT THE SHIFT PLATE UNDER THE PASSENGER SEAT WAS LOOSE AND IT WOULD TAKE ABOUT 3 TO 4 DAYS FOR THE PART TO ARRIVE. I RECEIVED A CALL ON JULY 5TH, STATING THE PART CAME IN AND I WAS SCHEDULED TO COME BACK IN ON SATURDAY JULY 9TH AND THAT HE WOULD HAVE A TECHNICIAN RIDE WITH ME , SINCE I WAS HEARING THE NOISE FROM THE SEAT BELT PANEL ON BOTH SIDES OF THE CAR. WHEN I ARRIVED, THE TECHNICIAN RODE WITH ME TO HEAR THE NOISE AND HE AGREED THAT IT WAS COMING FROM THE SEAT BELT PANEL. TECHNICIAN DROVE 2 OTHER DEMO CARS SINCE MY CAR WAS DRIVEN BY THE OWNER. FAST-FORWARD, I WAS TOLD THE DEMO CARS SOUNDED THE SAME WAY AND THAT HE TOOK THE SEAT BELT PANEL OFF, REARRANGED SOMETHING , DROVE THE CAR AND DIDN'T HEAR THE NOISE. THE SERVICE PERSON EXPLAINED THAT IF I STILL HEARD THE NOISE THAT IT WAS NOTHING THAT COULD BE DONE AND I HAD TO DEAL WITH THE NOISE. SINCE MY 3 YEAR OLD DAUGHTER WAS WITH ME , I DIDN'T HAVE TIME TO GO BACK AND FORTH, I SAID OK AND REPORTED THIS ISSUE TO VOLKSWAGEN.
Corrective Action:
I PURCHASED MY 2018 TIGUAN ON JUNE 26TH, 2018. ON JUNE 27TH, AS I WAS DRIVING ON THE EXPRESSWAY I HEARD A LOUD RATTLING NOISE COMING FROM THE PASSENGER SIDE OF THE CAR . THE MORE I DROVE THE LOUDER IT WAS . I DIDN'T KNOW EXACTLY WHERE IT WAS COMING FROM. I WAS HEADED TO THE DEALERSHIP ANYWAY BECAUSE MY CAR WAS MISSING 3 ITEMS FROM THE TRUCK. THE PAINT PROTECTOR WASN'T DONE PROPERLY AND THE INSIDE OF THE CAR WASN'T CLEAN. I SPOKE WITH MY SALES PERSON ONCE I ARRIVED AND WE WENT TO THE SERVICE DEPARTMENT AND SCHEDULED AN APPOINTMENT TO GET THE CAR RE-DETAILED INSIDE AND OUT ALONG WITH THEM CHECKING OUT THE NOISE I WAS HEARING. THURSDAY JUNE 29, 10 AM, I ARRIVED AND CHECKED MY VEHICLE IN. I WAS TOLD IT WOULD TAKE A COUPLE OF HOURS TO COMPLETE EVERYTHING. IT TOOK 5 HOURS AND THEY TOLD ME THAT THE SHIFT PLATE UNDER THE PASSENGER SEAT WAS LOOSE AND IT WOULD TAKE ABOUT 3 TO 4 DAYS FOR THE PART TO ARRIVE. I RECEIVED A CALL ON JULY 5TH, STATING THE PART CAME IN AND I WAS SCHEDULED TO COME BACK IN ON SATURDAY JULY 9TH AND THAT HE WOULD HAVE A TECHNICIAN RIDE WITH ME , SINCE I WAS HEARING THE NOISE FROM THE SEAT BELT PANEL ON BOTH SIDES OF THE CAR. WHEN I ARRIVED, THE TECHNICIAN RODE WITH ME TO HEAR THE NOISE AND HE AGREED THAT IT WAS COMING FROM THE SEAT BELT PANEL. TECHNICIAN DROVE 2 OTHER DEMO CARS SINCE MY CAR WAS DRIVEN BY THE OWNER. FAST-FORWARD, I WAS TOLD THE DEMO CARS SOUNDED THE SAME WAY AND THAT HE TOOK THE SEAT BELT PANEL OFF, REARRANGED SOMETHING , DROVE THE CAR AND DIDN'T HEAR THE NOISE. THE SERVICE PERSON EXPLAINED THAT IF I STILL HEARD THE NOISE THAT IT WAS NOTHING THAT COULD BE DONE AND I HAD TO DEAL WITH THE NOISE. SINCE MY 3 YEAR OLD DAUGHTER WAS WITH ME , I DIDN'T HAVE TIME TO GO BACK AND FORTH, I SAID OK AND REPORTED THIS ISSUE TO VOLKSWAGEN.
Additional Notes:
I PURCHASED MY 2018 TIGUAN ON JUNE 26TH, 2018. ON JUNE 27TH, AS I WAS DRIVING ON THE EXPRESSWAY I HEARD A LOUD RATTLING NOISE COMING FROM THE PASSENGER SIDE OF THE CAR . THE MORE I DROVE THE LOUDER IT WAS . I DIDN'T KNOW EXACTLY WHERE IT WAS COMING FROM. I WAS HEADED TO THE DEALERSHIP ANYWAY BECAUSE MY CAR WAS MISSING 3 ITEMS FROM THE TRUCK. THE PAINT PROTECTOR WASN'T DONE PROPERLY AND THE INSIDE OF THE CAR WASN'T CLEAN. I SPOKE WITH MY SALES PERSON ONCE I ARRIVED AND WE WENT TO THE SERVICE DEPARTMENT AND SCHEDULED AN APPOINTMENT TO GET THE CAR RE-DETAILED INSIDE AND OUT ALONG WITH THEM CHECKING OUT THE NOISE I WAS HEARING. THURSDAY JUNE 29, 10 AM, I ARRIVED AND CHECKED MY VEHICLE IN. I WAS TOLD IT WOULD TAKE A COUPLE OF HOURS TO COMPLETE EVERYTHING. IT TOOK 5 HOURS AND THEY TOLD ME THAT THE SHIFT PLATE UNDER THE PASSENGER SEAT WAS LOOSE AND IT WOULD TAKE ABOUT 3 TO 4 DAYS FOR THE PART TO ARRIVE. I RECEIVED A CALL ON JULY 5TH, STATING THE PART CAME IN AND I WAS SCHEDULED TO COME BACK IN ON SATURDAY JULY 9TH AND THAT HE WOULD HAVE A TECHNICIAN RIDE WITH ME , SINCE I WAS HEARING THE NOISE FROM THE SEAT BELT PANEL ON BOTH SIDES OF THE CAR. WHEN I ARRIVED, THE TECHNICIAN RODE WITH ME TO HEAR THE NOISE AND HE AGREED THAT IT WAS COMING FROM THE SEAT BELT PANEL. TECHNICIAN DROVE 2 OTHER DEMO CARS SINCE MY CAR WAS DRIVEN BY THE OWNER. FAST-FORWARD, I WAS TOLD THE DEMO CARS SOUNDED THE SAME WAY AND THAT HE TOOK THE SEAT BELT PANEL OFF, REARRANGED SOMETHING , DROVE THE CAR AND DIDN'T HEAR THE NOISE. THE SERVICE PERSON EXPLAINED THAT IF I STILL HEARD THE NOISE THAT IT WAS NOTHING THAT COULD BE DONE AND I HAD TO DEAL WITH THE NOISE. SINCE MY 3 YEAR OLD DAUGHTER WAS WITH ME , I DIDN'T HAVE TIME TO GO BACK AND FORTH, I SAID OK AND REPORTED THIS ISSUE TO VOLKSWAGEN.
Mfg Campaign: 11110714
Recall Date: Jul 11, 2018
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TICKING NOISE/RATTLING FROM THE B-PILLAR ON BOTH THE DRIVER AND PASSENGER SIDE.
Corrective Action:
TICKING NOISE/RATTLING FROM THE B-PILLAR ON BOTH THE DRIVER AND PASSENGER SIDE.
Additional Notes:
TICKING NOISE/RATTLING FROM THE B-PILLAR ON BOTH THE DRIVER AND PASSENGER SIDE.
Mfg Campaign: 11110209
Recall Date: Jul 9, 2018
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE HAS A START/STOP FEATURE THAT IS ON BY DEFAULT AND IS DANGEROUS WHEN WAITING TO MAKE A TURN. IT TEMPORARILY SHUTS THE CAR DOWN AND RESTARTS UPON RELEASE OF THE BRAKE PEDAL TO MOVE THE CAR FORWARD WHICH CAUSES SEVERE HESITATION IN EXCELLERATION. TO MAKE MATTERS WORSE THE TRANSMISSION IN THIS VEHICLE JERKS AND HESITATES. WHEN IT DOES FINALLY KICK IN IT CAUSES THE CAR TO SURGE FORWARD TO FAST AND MAKES IT DIFFICULT TO DRIVE AND HANDLE IN A TURN, EPECIALLY WITH ONCOMING TRAFFIC. HAVE ALMOST BEEN T-BONED A FEW TIMES DUE TO BOTH OF THESE ISSUES. WE DONT FEEL SAFE IN THIS VEHICLE!! THESE ISSUES NEED TO BE ADDRESSED BY VOLKSWAGON BEFORE SOMEONE IS SERIOUSLY HURT. WE LOVE THE STYLING AND LOOK OF OUR TIGUAN BUT FEEL THE TRANSMISSION AND START/STOP ISSUES ARE VERY UNSAFE!!
Corrective Action:
THE VEHICLE HAS A START/STOP FEATURE THAT IS ON BY DEFAULT AND IS DANGEROUS WHEN WAITING TO MAKE A TURN. IT TEMPORARILY SHUTS THE CAR DOWN AND RESTARTS UPON RELEASE OF THE BRAKE PEDAL TO MOVE THE CAR FORWARD WHICH CAUSES SEVERE HESITATION IN EXCELLERATION. TO MAKE MATTERS WORSE THE TRANSMISSION IN THIS VEHICLE JERKS AND HESITATES. WHEN IT DOES FINALLY KICK IN IT CAUSES THE CAR TO SURGE FORWARD TO FAST AND MAKES IT DIFFICULT TO DRIVE AND HANDLE IN A TURN, EPECIALLY WITH ONCOMING TRAFFIC. HAVE ALMOST BEEN T-BONED A FEW TIMES DUE TO BOTH OF THESE ISSUES. WE DONT FEEL SAFE IN THIS VEHICLE!! THESE ISSUES NEED TO BE ADDRESSED BY VOLKSWAGON BEFORE SOMEONE IS SERIOUSLY HURT. WE LOVE THE STYLING AND LOOK OF OUR TIGUAN BUT FEEL THE TRANSMISSION AND START/STOP ISSUES ARE VERY UNSAFE!!
Additional Notes:
THE VEHICLE HAS A START/STOP FEATURE THAT IS ON BY DEFAULT AND IS DANGEROUS WHEN WAITING TO MAKE A TURN. IT TEMPORARILY SHUTS THE CAR DOWN AND RESTARTS UPON RELEASE OF THE BRAKE PEDAL TO MOVE THE CAR FORWARD WHICH CAUSES SEVERE HESITATION IN EXCELLERATION. TO MAKE MATTERS WORSE THE TRANSMISSION IN THIS VEHICLE JERKS AND HESITATES. WHEN IT DOES FINALLY KICK IN IT CAUSES THE CAR TO SURGE FORWARD TO FAST AND MAKES IT DIFFICULT TO DRIVE AND HANDLE IN A TURN, EPECIALLY WITH ONCOMING TRAFFIC. HAVE ALMOST BEEN T-BONED A FEW TIMES DUE TO BOTH OF THESE ISSUES. WE DONT FEEL SAFE IN THIS VEHICLE!! THESE ISSUES NEED TO BE ADDRESSED BY VOLKSWAGON BEFORE SOMEONE IS SERIOUSLY HURT. WE LOVE THE STYLING AND LOOK OF OUR TIGUAN BUT FEEL THE TRANSMISSION AND START/STOP ISSUES ARE VERY UNSAFE!!
Mfg Campaign: 11109694
Recall Date: Jul 5, 2018
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE VEHICLE HAS A START/STOP FEATURE THAT IS ON BY DEFAULT AND IS DANGEROUS WHEN WAITING TO MAKE A TURN. IT TEMPORARILY SHUTS THE CAR DOWN AND RESTARTS UPON RELEASE OF THE BRAKE PEDAL TO MOVE THE CAR FORWARD WHICH CAUSES SEVERE HESITATION IN EXCELLERATION. TO MAKE MATTERS WORSE THE TRANSMISSION IN THIS VEHICLE JERKS AND HESITATES. WHEN IT DOES FINALLY KICK IN IT CAUSES THE CAR TO SURGE FORWARD TO FAST AND MAKES IT DIFFICULT TO DRIVE AND HANDLE IN A TURN, EPECIALLY WITH ONCOMING TRAFFIC. HAVE ALMOST BEEN T-BONED A FEW TIMES DUE TO BOTH OF THESE ISSUES. WE DONT FEEL SAFE IN THIS VEHICLE!! THESE ISSUES NEED TO BE ADDRESSED BY VOLKSWAGON BEFORE SOMEONE IS SERIOUSLY HURT. WE LOVE THE STYLING AND LOOK OF OUR TIGUAN BUT FEEL THE TRANSMISSION AND START/STOP ISSUES ARE VERY UNSAFE!!
Corrective Action:
THE VEHICLE HAS A START/STOP FEATURE THAT IS ON BY DEFAULT AND IS DANGEROUS WHEN WAITING TO MAKE A TURN. IT TEMPORARILY SHUTS THE CAR DOWN AND RESTARTS UPON RELEASE OF THE BRAKE PEDAL TO MOVE THE CAR FORWARD WHICH CAUSES SEVERE HESITATION IN EXCELLERATION. TO MAKE MATTERS WORSE THE TRANSMISSION IN THIS VEHICLE JERKS AND HESITATES. WHEN IT DOES FINALLY KICK IN IT CAUSES THE CAR TO SURGE FORWARD TO FAST AND MAKES IT DIFFICULT TO DRIVE AND HANDLE IN A TURN, EPECIALLY WITH ONCOMING TRAFFIC. HAVE ALMOST BEEN T-BONED A FEW TIMES DUE TO BOTH OF THESE ISSUES. WE DONT FEEL SAFE IN THIS VEHICLE!! THESE ISSUES NEED TO BE ADDRESSED BY VOLKSWAGON BEFORE SOMEONE IS SERIOUSLY HURT. WE LOVE THE STYLING AND LOOK OF OUR TIGUAN BUT FEEL THE TRANSMISSION AND START/STOP ISSUES ARE VERY UNSAFE!!
Additional Notes:
THE VEHICLE HAS A START/STOP FEATURE THAT IS ON BY DEFAULT AND IS DANGEROUS WHEN WAITING TO MAKE A TURN. IT TEMPORARILY SHUTS THE CAR DOWN AND RESTARTS UPON RELEASE OF THE BRAKE PEDAL TO MOVE THE CAR FORWARD WHICH CAUSES SEVERE HESITATION IN EXCELLERATION. TO MAKE MATTERS WORSE THE TRANSMISSION IN THIS VEHICLE JERKS AND HESITATES. WHEN IT DOES FINALLY KICK IN IT CAUSES THE CAR TO SURGE FORWARD TO FAST AND MAKES IT DIFFICULT TO DRIVE AND HANDLE IN A TURN, EPECIALLY WITH ONCOMING TRAFFIC. HAVE ALMOST BEEN T-BONED A FEW TIMES DUE TO BOTH OF THESE ISSUES. WE DONT FEEL SAFE IN THIS VEHICLE!! THESE ISSUES NEED TO BE ADDRESSED BY VOLKSWAGON BEFORE SOMEONE IS SERIOUSLY HURT. WE LOVE THE STYLING AND LOOK OF OUR TIGUAN BUT FEEL THE TRANSMISSION AND START/STOP ISSUES ARE VERY UNSAFE!!
Mfg Campaign: 11109694
Recall Date: Jul 5, 2018
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE A RATTLING SOUND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF ABILENE (1350 S CLACK ST, ABILENE, TX 79605, (325) 673-4663) AND WAS REPAIRED, BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO WAIT FOR A RESPONSE FOR TRADING IN THE VEHICLE. THE FAILURE MILEAGE WAS 750. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE A RATTLING SOUND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF ABILENE (1350 S CLACK ST, ABILENE, TX 79605, (325) 673-4663) AND WAS REPAIRED, BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO WAIT FOR A RESPONSE FOR TRADING IN THE VEHICLE. THE FAILURE MILEAGE WAS 750. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE A RATTLING SOUND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF ABILENE (1350 S CLACK ST, ABILENE, TX 79605, (325) 673-4663) AND WAS REPAIRED, BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO WAIT FOR A RESPONSE FOR TRADING IN THE VEHICLE. THE FAILURE MILEAGE WAS 750. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11105095
Recall Date: Jul 2, 2018
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RATTLING/TICKING NOISE ON DRIVERS SIDE AROUND EAR LEVEL. NOISE HAS BEEN PRESENT SINCE I BOUGHT IT IN AUGUST 2017. THE NOISE OCCURS AT ALL SPEEDS AND ON SMOOTH SURFACE ROADS.
Corrective Action:
RATTLING/TICKING NOISE ON DRIVERS SIDE AROUND EAR LEVEL. NOISE HAS BEEN PRESENT SINCE I BOUGHT IT IN AUGUST 2017. THE NOISE OCCURS AT ALL SPEEDS AND ON SMOOTH SURFACE ROADS.
Additional Notes:
RATTLING/TICKING NOISE ON DRIVERS SIDE AROUND EAR LEVEL. NOISE HAS BEEN PRESENT SINCE I BOUGHT IT IN AUGUST 2017. THE NOISE OCCURS AT ALL SPEEDS AND ON SMOOTH SURFACE ROADS.
Mfg Campaign: 11103623
Recall Date: Jun 24, 2018
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
CREAK/RATTLE FROM DRIVER'S SIDE B-PILLAR ALMOST SINCE NEW. HAPPENS WHEN DRIVING OVER BUMPS IN THE ROAD; HAPPENS MOST BUT NOT ALL OF THE TIME. RECENTLY STARTED SAME FROM PASSENGER-SIDE B-PILLAR, BUT LESS FREQUENTLY. MOST OFTEN NOTICED WHEN DRIVING A MODERATE SPEEDS (35-55). THIS IS A KNOWN ISSUE WITH A TSB FOR EARLY MODEL YEAR PRODUCTION. MAY INVOLVE POOR/MISSING WELDS.
Corrective Action:
CREAK/RATTLE FROM DRIVER'S SIDE B-PILLAR ALMOST SINCE NEW. HAPPENS WHEN DRIVING OVER BUMPS IN THE ROAD; HAPPENS MOST BUT NOT ALL OF THE TIME. RECENTLY STARTED SAME FROM PASSENGER-SIDE B-PILLAR, BUT LESS FREQUENTLY. MOST OFTEN NOTICED WHEN DRIVING A MODERATE SPEEDS (35-55). THIS IS A KNOWN ISSUE WITH A TSB FOR EARLY MODEL YEAR PRODUCTION. MAY INVOLVE POOR/MISSING WELDS.
Additional Notes:
CREAK/RATTLE FROM DRIVER'S SIDE B-PILLAR ALMOST SINCE NEW. HAPPENS WHEN DRIVING OVER BUMPS IN THE ROAD; HAPPENS MOST BUT NOT ALL OF THE TIME. RECENTLY STARTED SAME FROM PASSENGER-SIDE B-PILLAR, BUT LESS FREQUENTLY. MOST OFTEN NOTICED WHEN DRIVING A MODERATE SPEEDS (35-55). THIS IS A KNOWN ISSUE WITH A TSB FOR EARLY MODEL YEAR PRODUCTION. MAY INVOLVE POOR/MISSING WELDS.
Mfg Campaign: 11103444
Recall Date: Jun 22, 2018
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PURCHASED A 2018 TIGUAN AND DEVELOPED A RATTLE IN THE B-PILLAR. VW/BODY SHOP IS REPAIRING IT ACCORDING TO A TSB THAT IS NOT UP TO STANDARD IN MY OPINION. HOW CAN YOU FIX A BAD WELD BY MAKING THE SPACE WIDER AND SPRAYING IT WITH A SEALER?
Corrective Action:
PURCHASED A 2018 TIGUAN AND DEVELOPED A RATTLE IN THE B-PILLAR. VW/BODY SHOP IS REPAIRING IT ACCORDING TO A TSB THAT IS NOT UP TO STANDARD IN MY OPINION. HOW CAN YOU FIX A BAD WELD BY MAKING THE SPACE WIDER AND SPRAYING IT WITH A SEALER?
Additional Notes:
PURCHASED A 2018 TIGUAN AND DEVELOPED A RATTLE IN THE B-PILLAR. VW/BODY SHOP IS REPAIRING IT ACCORDING TO A TSB THAT IS NOT UP TO STANDARD IN MY OPINION. HOW CAN YOU FIX A BAD WELD BY MAKING THE SPACE WIDER AND SPRAYING IT WITH A SEALER?
Mfg Campaign: 11103083
Recall Date: Jun 21, 2018
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PURCHASED A 2018 TIGUAN AND DEVELOPED A RATTLE IN THE B-PILLAR. VW/BODY SHOP IS REPAIRING IT ACCORDING TO A TSB THAT IS NOT UP TO STANDARD IN MY OPINION. HOW CAN YOU FIX A BAD WELD BY MAKING THE SPACE WIDER AND SPRAYING IT WITH A SEALER?
Corrective Action:
PURCHASED A 2018 TIGUAN AND DEVELOPED A RATTLE IN THE B-PILLAR. VW/BODY SHOP IS REPAIRING IT ACCORDING TO A TSB THAT IS NOT UP TO STANDARD IN MY OPINION. HOW CAN YOU FIX A BAD WELD BY MAKING THE SPACE WIDER AND SPRAYING IT WITH A SEALER?
Additional Notes:
PURCHASED A 2018 TIGUAN AND DEVELOPED A RATTLE IN THE B-PILLAR. VW/BODY SHOP IS REPAIRING IT ACCORDING TO A TSB THAT IS NOT UP TO STANDARD IN MY OPINION. HOW CAN YOU FIX A BAD WELD BY MAKING THE SPACE WIDER AND SPRAYING IT WITH A SEALER?
Mfg Campaign: 11103083
Recall Date: Jun 21, 2018
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY EVERYDAY EXPERIENCE WITH THIS VEHICLE INCLUDES - HESITATION WHEN ACCELERATING QUICKLY, JERKING FORCEFULLY WHEN ACCELERATING SLOWLY, RANDOM JERKING WHILE DRIVING. IT SEEMS AS THOUGH, EVEN AS AN AUTOMATIC CAR, I CAN FEEL EVERY GEAR CHANGE. ESPECIALLY ON THE FREEWAY, I FEEL EXTREMELY UNSAFE WHEN I ATTEMPT A LANE CHANGE. WHEN I PUT MY FOOT ON THE GAS TO QUICKLY SPEED UP, MY VEHICLE HESITATES AND DOES NOT MATCH WHAT I AM DOING ON THE PEDAL. THE HESITATION IS ESPECIALLY DANGEROUS FOR OTHER VEHICLES ON THE ROAD. I AM EXTREMELY ANXIOUS WHEN DRIVING MY VEHICLE BECAUSE I DO NOT FEEL IN CONTROL. I WORRY THAT, AT ANY POINT, IT WILL HESITATE OR JERK FORCEFULLY, AND CAUSE HARM TO ME, MY PASSENGERS, AND/OR THOSE IN OTHER VEHICLES AROUND ME. PLEASE NOTE THAT THIS IS AN ONGOING PROBLEM. THIS WAS NOT A ONE-TIME OCCURRENCE. THIS DOES NOT JUST OCCUR WHEN DRIVING AT CERTAIN SPEEDS. THE HESITATION AND JERKING OCCUR DAILY.
Corrective Action:
MY EVERYDAY EXPERIENCE WITH THIS VEHICLE INCLUDES - HESITATION WHEN ACCELERATING QUICKLY, JERKING FORCEFULLY WHEN ACCELERATING SLOWLY, RANDOM JERKING WHILE DRIVING. IT SEEMS AS THOUGH, EVEN AS AN AUTOMATIC CAR, I CAN FEEL EVERY GEAR CHANGE. ESPECIALLY ON THE FREEWAY, I FEEL EXTREMELY UNSAFE WHEN I ATTEMPT A LANE CHANGE. WHEN I PUT MY FOOT ON THE GAS TO QUICKLY SPEED UP, MY VEHICLE HESITATES AND DOES NOT MATCH WHAT I AM DOING ON THE PEDAL. THE HESITATION IS ESPECIALLY DANGEROUS FOR OTHER VEHICLES ON THE ROAD. I AM EXTREMELY ANXIOUS WHEN DRIVING MY VEHICLE BECAUSE I DO NOT FEEL IN CONTROL. I WORRY THAT, AT ANY POINT, IT WILL HESITATE OR JERK FORCEFULLY, AND CAUSE HARM TO ME, MY PASSENGERS, AND/OR THOSE IN OTHER VEHICLES AROUND ME. PLEASE NOTE THAT THIS IS AN ONGOING PROBLEM. THIS WAS NOT A ONE-TIME OCCURRENCE. THIS DOES NOT JUST OCCUR WHEN DRIVING AT CERTAIN SPEEDS. THE HESITATION AND JERKING OCCUR DAILY.
Additional Notes:
MY EVERYDAY EXPERIENCE WITH THIS VEHICLE INCLUDES - HESITATION WHEN ACCELERATING QUICKLY, JERKING FORCEFULLY WHEN ACCELERATING SLOWLY, RANDOM JERKING WHILE DRIVING. IT SEEMS AS THOUGH, EVEN AS AN AUTOMATIC CAR, I CAN FEEL EVERY GEAR CHANGE. ESPECIALLY ON THE FREEWAY, I FEEL EXTREMELY UNSAFE WHEN I ATTEMPT A LANE CHANGE. WHEN I PUT MY FOOT ON THE GAS TO QUICKLY SPEED UP, MY VEHICLE HESITATES AND DOES NOT MATCH WHAT I AM DOING ON THE PEDAL. THE HESITATION IS ESPECIALLY DANGEROUS FOR OTHER VEHICLES ON THE ROAD. I AM EXTREMELY ANXIOUS WHEN DRIVING MY VEHICLE BECAUSE I DO NOT FEEL IN CONTROL. I WORRY THAT, AT ANY POINT, IT WILL HESITATE OR JERK FORCEFULLY, AND CAUSE HARM TO ME, MY PASSENGERS, AND/OR THOSE IN OTHER VEHICLES AROUND ME. PLEASE NOTE THAT THIS IS AN ONGOING PROBLEM. THIS WAS NOT A ONE-TIME OCCURRENCE. THIS DOES NOT JUST OCCUR WHEN DRIVING AT CERTAIN SPEEDS. THE HESITATION AND JERKING OCCUR DAILY.
Mfg Campaign: 11101901
Recall Date: Jun 14, 2018
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TICKING IN THE B PILLAR. IT COMES AND GOES BUT IS LOUD ENOUGH THAT ALL PASSENGERS IN THE CAR HEAR IT. IT IS IDENTICAL TO THE RATTLE THAT ALL OTHER TIGUANS HAVE. VW HAS A SERVICE BULLETIN FOR THIS ISSUE BUT IT HAS A NARROW VIN RANGE. THERE IS MOST CERTAINLY A STRUCTURAL CONCERN AND INHERENT DESIGN FLAW IN THE B PILLAR. TSB # 2050753/2
Corrective Action:
TICKING IN THE B PILLAR. IT COMES AND GOES BUT IS LOUD ENOUGH THAT ALL PASSENGERS IN THE CAR HEAR IT. IT IS IDENTICAL TO THE RATTLE THAT ALL OTHER TIGUANS HAVE. VW HAS A SERVICE BULLETIN FOR THIS ISSUE BUT IT HAS A NARROW VIN RANGE. THERE IS MOST CERTAINLY A STRUCTURAL CONCERN AND INHERENT DESIGN FLAW IN THE B PILLAR. TSB # 2050753/2
Additional Notes:
TICKING IN THE B PILLAR. IT COMES AND GOES BUT IS LOUD ENOUGH THAT ALL PASSENGERS IN THE CAR HEAR IT. IT IS IDENTICAL TO THE RATTLE THAT ALL OTHER TIGUANS HAVE. VW HAS A SERVICE BULLETIN FOR THIS ISSUE BUT IT HAS A NARROW VIN RANGE. THERE IS MOST CERTAINLY A STRUCTURAL CONCERN AND INHERENT DESIGN FLAW IN THE B PILLAR. TSB # 2050753/2
Mfg Campaign: 11099471
Recall Date: Jun 4, 2018
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHEN I'M GIVING GAS/ ACCELERATING, THERE IS A "HISSING-SOUND" COMING FROM OUTSIDE AND MORE CLEARER AND LOUDER TO THE PASSENGER SIDE PERSON POSITION. CAN HEAR IT EVEN CLEAR IF I ROLL DOWN THE WINDOWS. SOUND STARTS COMING ANYWHERE FROM 0 - MAX MPH NO MATTER WHICH ROADS I DRIVE IN. DON'T KNOW FOR SURE WHICH PART OF THE CAR IS DOING THE SOUND BUT "ACCELERATION" IS THE CAUSING IT AND WHEN I LET THE CAR ROLL WITHOUT GIVING GAS, THE SOUND STOPS. SO YOU SHOULD DEFINITELY GIVE GAS/ PRESS ACCELERATION PEDAL TO HEAR THIS SOUND. ITS BEEN 9 MONTHS SINCE I PURCHASED THIS CAR AND HAS ROUGHLY 11K MILES ON IT. (TIGUAN SE 2018 4MOTION) SOUNDS FROM DRIVER'S SIDE B COLUMN IS ALSO NOTICEABLY LOUD WHEN DRIVING.
Corrective Action:
WHEN I'M GIVING GAS/ ACCELERATING, THERE IS A "HISSING-SOUND" COMING FROM OUTSIDE AND MORE CLEARER AND LOUDER TO THE PASSENGER SIDE PERSON POSITION. CAN HEAR IT EVEN CLEAR IF I ROLL DOWN THE WINDOWS. SOUND STARTS COMING ANYWHERE FROM 0 - MAX MPH NO MATTER WHICH ROADS I DRIVE IN. DON'T KNOW FOR SURE WHICH PART OF THE CAR IS DOING THE SOUND BUT "ACCELERATION" IS THE CAUSING IT AND WHEN I LET THE CAR ROLL WITHOUT GIVING GAS, THE SOUND STOPS. SO YOU SHOULD DEFINITELY GIVE GAS/ PRESS ACCELERATION PEDAL TO HEAR THIS SOUND. ITS BEEN 9 MONTHS SINCE I PURCHASED THIS CAR AND HAS ROUGHLY 11K MILES ON IT. (TIGUAN SE 2018 4MOTION) SOUNDS FROM DRIVER'S SIDE B COLUMN IS ALSO NOTICEABLY LOUD WHEN DRIVING.
Additional Notes:
WHEN I'M GIVING GAS/ ACCELERATING, THERE IS A "HISSING-SOUND" COMING FROM OUTSIDE AND MORE CLEARER AND LOUDER TO THE PASSENGER SIDE PERSON POSITION. CAN HEAR IT EVEN CLEAR IF I ROLL DOWN THE WINDOWS. SOUND STARTS COMING ANYWHERE FROM 0 - MAX MPH NO MATTER WHICH ROADS I DRIVE IN. DON'T KNOW FOR SURE WHICH PART OF THE CAR IS DOING THE SOUND BUT "ACCELERATION" IS THE CAUSING IT AND WHEN I LET THE CAR ROLL WITHOUT GIVING GAS, THE SOUND STOPS. SO YOU SHOULD DEFINITELY GIVE GAS/ PRESS ACCELERATION PEDAL TO HEAR THIS SOUND. ITS BEEN 9 MONTHS SINCE I PURCHASED THIS CAR AND HAS ROUGHLY 11K MILES ON IT. (TIGUAN SE 2018 4MOTION) SOUNDS FROM DRIVER'S SIDE B COLUMN IS ALSO NOTICEABLY LOUD WHEN DRIVING.
Mfg Campaign: 11099525
Recall Date: Jun 4, 2018
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I'M GIVING GAS/ ACCELERATING, THERE IS A "HISSING-SOUND" COMING FROM OUTSIDE AND MORE CLEARER AND LOUDER TO THE PASSENGER SIDE PERSON POSITION. CAN HEAR IT EVEN CLEAR IF I ROLL DOWN THE WINDOWS. SOUND STARTS COMING ANYWHERE FROM 0 - MAX MPH NO MATTER WHICH ROADS I DRIVE IN. DON'T KNOW FOR SURE WHICH PART OF THE CAR IS DOING THE SOUND BUT "ACCELERATION" IS THE CAUSING IT AND WHEN I LET THE CAR ROLL WITHOUT GIVING GAS, THE SOUND STOPS. SO YOU SHOULD DEFINITELY GIVE GAS/ PRESS ACCELERATION PEDAL TO HEAR THIS SOUND. ITS BEEN 9 MONTHS SINCE I PURCHASED THIS CAR AND HAS ROUGHLY 11K MILES ON IT. (TIGUAN SE 2018 4MOTION) SOUNDS FROM DRIVER'S SIDE B COLUMN IS ALSO NOTICEABLY LOUD WHEN DRIVING.
Corrective Action:
WHEN I'M GIVING GAS/ ACCELERATING, THERE IS A "HISSING-SOUND" COMING FROM OUTSIDE AND MORE CLEARER AND LOUDER TO THE PASSENGER SIDE PERSON POSITION. CAN HEAR IT EVEN CLEAR IF I ROLL DOWN THE WINDOWS. SOUND STARTS COMING ANYWHERE FROM 0 - MAX MPH NO MATTER WHICH ROADS I DRIVE IN. DON'T KNOW FOR SURE WHICH PART OF THE CAR IS DOING THE SOUND BUT "ACCELERATION" IS THE CAUSING IT AND WHEN I LET THE CAR ROLL WITHOUT GIVING GAS, THE SOUND STOPS. SO YOU SHOULD DEFINITELY GIVE GAS/ PRESS ACCELERATION PEDAL TO HEAR THIS SOUND. ITS BEEN 9 MONTHS SINCE I PURCHASED THIS CAR AND HAS ROUGHLY 11K MILES ON IT. (TIGUAN SE 2018 4MOTION) SOUNDS FROM DRIVER'S SIDE B COLUMN IS ALSO NOTICEABLY LOUD WHEN DRIVING.
Additional Notes:
WHEN I'M GIVING GAS/ ACCELERATING, THERE IS A "HISSING-SOUND" COMING FROM OUTSIDE AND MORE CLEARER AND LOUDER TO THE PASSENGER SIDE PERSON POSITION. CAN HEAR IT EVEN CLEAR IF I ROLL DOWN THE WINDOWS. SOUND STARTS COMING ANYWHERE FROM 0 - MAX MPH NO MATTER WHICH ROADS I DRIVE IN. DON'T KNOW FOR SURE WHICH PART OF THE CAR IS DOING THE SOUND BUT "ACCELERATION" IS THE CAUSING IT AND WHEN I LET THE CAR ROLL WITHOUT GIVING GAS, THE SOUND STOPS. SO YOU SHOULD DEFINITELY GIVE GAS/ PRESS ACCELERATION PEDAL TO HEAR THIS SOUND. ITS BEEN 9 MONTHS SINCE I PURCHASED THIS CAR AND HAS ROUGHLY 11K MILES ON IT. (TIGUAN SE 2018 4MOTION) SOUNDS FROM DRIVER'S SIDE B COLUMN IS ALSO NOTICEABLY LOUD WHEN DRIVING.
Mfg Campaign: 11099525
Recall Date: Jun 4, 2018
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I'M GIVING GAS/ ACCELERATING, THERE IS A "HISSING-SOUND" COMING FROM OUTSIDE AND MORE CLEARER AND LOUDER TO THE PASSENGER SIDE PERSON POSITION. CAN HEAR IT EVEN CLEAR IF I ROLL DOWN THE WINDOWS. SOUND STARTS COMING ANYWHERE FROM 0 - MAX MPH NO MATTER WHICH ROADS I DRIVE IN. DON'T KNOW FOR SURE WHICH PART OF THE CAR IS DOING THE SOUND BUT "ACCELERATION" IS THE CAUSING IT AND WHEN I LET THE CAR ROLL WITHOUT GIVING GAS, THE SOUND STOPS. SO YOU SHOULD DEFINITELY GIVE GAS/ PRESS ACCELERATION PEDAL TO HEAR THIS SOUND. ITS BEEN 9 MONTHS SINCE I PURCHASED THIS CAR AND HAS ROUGHLY 11K MILES ON IT. (TIGUAN SE 2018 4MOTION) SOUNDS FROM DRIVER'S SIDE B COLUMN IS ALSO NOTICEABLY LOUD WHEN DRIVING.
Corrective Action:
WHEN I'M GIVING GAS/ ACCELERATING, THERE IS A "HISSING-SOUND" COMING FROM OUTSIDE AND MORE CLEARER AND LOUDER TO THE PASSENGER SIDE PERSON POSITION. CAN HEAR IT EVEN CLEAR IF I ROLL DOWN THE WINDOWS. SOUND STARTS COMING ANYWHERE FROM 0 - MAX MPH NO MATTER WHICH ROADS I DRIVE IN. DON'T KNOW FOR SURE WHICH PART OF THE CAR IS DOING THE SOUND BUT "ACCELERATION" IS THE CAUSING IT AND WHEN I LET THE CAR ROLL WITHOUT GIVING GAS, THE SOUND STOPS. SO YOU SHOULD DEFINITELY GIVE GAS/ PRESS ACCELERATION PEDAL TO HEAR THIS SOUND. ITS BEEN 9 MONTHS SINCE I PURCHASED THIS CAR AND HAS ROUGHLY 11K MILES ON IT. (TIGUAN SE 2018 4MOTION) SOUNDS FROM DRIVER'S SIDE B COLUMN IS ALSO NOTICEABLY LOUD WHEN DRIVING.
Additional Notes:
WHEN I'M GIVING GAS/ ACCELERATING, THERE IS A "HISSING-SOUND" COMING FROM OUTSIDE AND MORE CLEARER AND LOUDER TO THE PASSENGER SIDE PERSON POSITION. CAN HEAR IT EVEN CLEAR IF I ROLL DOWN THE WINDOWS. SOUND STARTS COMING ANYWHERE FROM 0 - MAX MPH NO MATTER WHICH ROADS I DRIVE IN. DON'T KNOW FOR SURE WHICH PART OF THE CAR IS DOING THE SOUND BUT "ACCELERATION" IS THE CAUSING IT AND WHEN I LET THE CAR ROLL WITHOUT GIVING GAS, THE SOUND STOPS. SO YOU SHOULD DEFINITELY GIVE GAS/ PRESS ACCELERATION PEDAL TO HEAR THIS SOUND. ITS BEEN 9 MONTHS SINCE I PURCHASED THIS CAR AND HAS ROUGHLY 11K MILES ON IT. (TIGUAN SE 2018 4MOTION) SOUNDS FROM DRIVER'S SIDE B COLUMN IS ALSO NOTICEABLY LOUD WHEN DRIVING.
Mfg Campaign: 11099525
Recall Date: Jun 4, 2018
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING IN A 50MPH ROAD DURING RUSH HOUR TRAFFIC, THE EPC LIGHT CAME ON AND THE VEHICLE LOST POWER. I DIDN'T WANT TO PULL OVER ONTO A NARROW BIKE LANE. THE VEHICLE COULD NOT KEEP UP WITH TRAFFIC; OTHER DRIVERS WERE FORCED TO GO AROUND ME. AT THE NEXT STOP LIGHT, I RESTARTED THE CAR. THE EPC LIGHT DID NOT COME BACK ON, AND THE VEHICLE BEHAVED NORMALLY AGAIN. I CALLED THE DEALERSHIP, AND THEY TOLD ME THAT IF IT HAPPENS AGAIN, THAT I SHOULD BRING IT IN. I GOT THE IMPRESSION THAT THIS IS A NORMAL REBOOT PROCESS FOR A VOLKSWAGEN, LIKE HAVING TO REBOOT A WINDOWS PC IF SOMETHING GOES WRONG. I THINK THE PROBLEM NEEDS TO BE ADDRESSED BEFORE IT HAPPENS AGAIN. FORTUNATELY, I WAS DRIVING THE CAR, BUT AFTER I TOLD MY WIFE WHAT HAPPENED, SHE DOESN'T WANT TO DRIVE MY CAR.
Corrective Action:
WHILE DRIVING IN A 50MPH ROAD DURING RUSH HOUR TRAFFIC, THE EPC LIGHT CAME ON AND THE VEHICLE LOST POWER. I DIDN'T WANT TO PULL OVER ONTO A NARROW BIKE LANE. THE VEHICLE COULD NOT KEEP UP WITH TRAFFIC; OTHER DRIVERS WERE FORCED TO GO AROUND ME. AT THE NEXT STOP LIGHT, I RESTARTED THE CAR. THE EPC LIGHT DID NOT COME BACK ON, AND THE VEHICLE BEHAVED NORMALLY AGAIN. I CALLED THE DEALERSHIP, AND THEY TOLD ME THAT IF IT HAPPENS AGAIN, THAT I SHOULD BRING IT IN. I GOT THE IMPRESSION THAT THIS IS A NORMAL REBOOT PROCESS FOR A VOLKSWAGEN, LIKE HAVING TO REBOOT A WINDOWS PC IF SOMETHING GOES WRONG. I THINK THE PROBLEM NEEDS TO BE ADDRESSED BEFORE IT HAPPENS AGAIN. FORTUNATELY, I WAS DRIVING THE CAR, BUT AFTER I TOLD MY WIFE WHAT HAPPENED, SHE DOESN'T WANT TO DRIVE MY CAR.
Additional Notes:
WHILE DRIVING IN A 50MPH ROAD DURING RUSH HOUR TRAFFIC, THE EPC LIGHT CAME ON AND THE VEHICLE LOST POWER. I DIDN'T WANT TO PULL OVER ONTO A NARROW BIKE LANE. THE VEHICLE COULD NOT KEEP UP WITH TRAFFIC; OTHER DRIVERS WERE FORCED TO GO AROUND ME. AT THE NEXT STOP LIGHT, I RESTARTED THE CAR. THE EPC LIGHT DID NOT COME BACK ON, AND THE VEHICLE BEHAVED NORMALLY AGAIN. I CALLED THE DEALERSHIP, AND THEY TOLD ME THAT IF IT HAPPENS AGAIN, THAT I SHOULD BRING IT IN. I GOT THE IMPRESSION THAT THIS IS A NORMAL REBOOT PROCESS FOR A VOLKSWAGEN, LIKE HAVING TO REBOOT A WINDOWS PC IF SOMETHING GOES WRONG. I THINK THE PROBLEM NEEDS TO BE ADDRESSED BEFORE IT HAPPENS AGAIN. FORTUNATELY, I WAS DRIVING THE CAR, BUT AFTER I TOLD MY WIFE WHAT HAPPENED, SHE DOESN'T WANT TO DRIVE MY CAR.
Mfg Campaign: 11099157
Recall Date: Jun 1, 2018
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I PURCHASED A BRAND NEW 2018 VW TIGUAN FROM A CAR DEALERSHIP IN MY TOWN. TWO WEEKS LATER THEY CALLED ME AND ASKED ME TO BRING IT BACK IN TO HAVE IT INSPECTED FOR A POSSIBLE RECALL. AFTER AN HOUR OF SITTING AROUND WAITING FOR THEM TO CHECK I FINALLY WENT TO THEIR DESK AND ASKED WHAT WAS GOING ON. THEY TOLD ME THAT MINE WAS RECALLED AND THEY COULDN'T LET ME LEAVE WITH MY CAR. THEN THEY SPENT 2 HOURS TRYING TO FIGURE OUT WHAT TO DO BECAUSE THEY WEREN'T SURE IF THEY SHOULD GET ME A RENTAL CAR OR A LOANER. EVENTUALLY THEY GOT ME A RENTAL CAR AND ARE COVERING THE COST OF THAT. BUT NOW I'M LOOKING INTO THE SPECIFIC RECALL '42I7' AND IT WOULD SEEM THAT THE RECALL MAY HAVE BEEN IN PLACE PRIOR TO THEM SELLING ME THE CAR. I TEST DROVE THE CAR ON MAY 3RD 2018 AND SUBMITTED A LOAN APPLICATION. I CAME BACK THE NEXT DAY MAY 4TH 2018 TO SIGN THE PAPERS AND TAKE DELIVERY OF THE CAR. I WANT TO KNOW IF THE DEALER BROKE STATE OF WI LAWS BY SELLING ME A NEW CAR WITH A DANGEROUS RECALL OUT FOR IT. NOW I HAVE TO WAIT A MONTH FOR PARTS TO COME IN. CAN I TAKE SOME SORT OF ACTION AGAINST MY DEALERSHIP FOR THIS?
Corrective Action:
I PURCHASED A BRAND NEW 2018 VW TIGUAN FROM A CAR DEALERSHIP IN MY TOWN. TWO WEEKS LATER THEY CALLED ME AND ASKED ME TO BRING IT BACK IN TO HAVE IT INSPECTED FOR A POSSIBLE RECALL. AFTER AN HOUR OF SITTING AROUND WAITING FOR THEM TO CHECK I FINALLY WENT TO THEIR DESK AND ASKED WHAT WAS GOING ON. THEY TOLD ME THAT MINE WAS RECALLED AND THEY COULDN'T LET ME LEAVE WITH MY CAR. THEN THEY SPENT 2 HOURS TRYING TO FIGURE OUT WHAT TO DO BECAUSE THEY WEREN'T SURE IF THEY SHOULD GET ME A RENTAL CAR OR A LOANER. EVENTUALLY THEY GOT ME A RENTAL CAR AND ARE COVERING THE COST OF THAT. BUT NOW I'M LOOKING INTO THE SPECIFIC RECALL '42I7' AND IT WOULD SEEM THAT THE RECALL MAY HAVE BEEN IN PLACE PRIOR TO THEM SELLING ME THE CAR. I TEST DROVE THE CAR ON MAY 3RD 2018 AND SUBMITTED A LOAN APPLICATION. I CAME BACK THE NEXT DAY MAY 4TH 2018 TO SIGN THE PAPERS AND TAKE DELIVERY OF THE CAR. I WANT TO KNOW IF THE DEALER BROKE STATE OF WI LAWS BY SELLING ME A NEW CAR WITH A DANGEROUS RECALL OUT FOR IT. NOW I HAVE TO WAIT A MONTH FOR PARTS TO COME IN. CAN I TAKE SOME SORT OF ACTION AGAINST MY DEALERSHIP FOR THIS?
Additional Notes:
I PURCHASED A BRAND NEW 2018 VW TIGUAN FROM A CAR DEALERSHIP IN MY TOWN. TWO WEEKS LATER THEY CALLED ME AND ASKED ME TO BRING IT BACK IN TO HAVE IT INSPECTED FOR A POSSIBLE RECALL. AFTER AN HOUR OF SITTING AROUND WAITING FOR THEM TO CHECK I FINALLY WENT TO THEIR DESK AND ASKED WHAT WAS GOING ON. THEY TOLD ME THAT MINE WAS RECALLED AND THEY COULDN'T LET ME LEAVE WITH MY CAR. THEN THEY SPENT 2 HOURS TRYING TO FIGURE OUT WHAT TO DO BECAUSE THEY WEREN'T SURE IF THEY SHOULD GET ME A RENTAL CAR OR A LOANER. EVENTUALLY THEY GOT ME A RENTAL CAR AND ARE COVERING THE COST OF THAT. BUT NOW I'M LOOKING INTO THE SPECIFIC RECALL '42I7' AND IT WOULD SEEM THAT THE RECALL MAY HAVE BEEN IN PLACE PRIOR TO THEM SELLING ME THE CAR. I TEST DROVE THE CAR ON MAY 3RD 2018 AND SUBMITTED A LOAN APPLICATION. I CAME BACK THE NEXT DAY MAY 4TH 2018 TO SIGN THE PAPERS AND TAKE DELIVERY OF THE CAR. I WANT TO KNOW IF THE DEALER BROKE STATE OF WI LAWS BY SELLING ME A NEW CAR WITH A DANGEROUS RECALL OUT FOR IT. NOW I HAVE TO WAIT A MONTH FOR PARTS TO COME IN. CAN I TAKE SOME SORT OF ACTION AGAINST MY DEALERSHIP FOR THIS?
Mfg Campaign: 11098240
Recall Date: May 28, 2018
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DRIVER'S SIDE B-PILLAR HAS A RATTLE/CREAK. IT'S A SLIGHT TICKING THAT HAPPENS MOST OF THE TIME OVER UNEVEN ROADS OR WHEN YOU HIT A BUMP; THE RATTLE/NOISE HAPPENS OVER THE SMALLEST BUMP. NOISE CAN BE HEARD EVEN ON EVEN ROADS.I'VE HAD THE CAR SINCE 1/31/2018 WHEN I PURCHASED IT NEW, AND AS OF TODAY 5/12/18 HAS 2637 MILES. I HAVE NOTICED THE RATTLE SINCE THE WEATHER HAS BEEN WARMER AND AFTER THE VEHICLE SITS IN THE SUN OR OUTSIDE. THE RATTLE OCCURS AT ANY SPEED; 15 MPH - 70 MPH.I HAVE NOT TAKEN THE VEHICLE TO THE DEALERSHIP SINCE I WANT THIS ISSUE DOCUMENTED SINCE IT'S A KNOWN ISSUE BASED ON MY RESEARCH AND THE FIX IS NOT FULL PROOF YET. I DON'T WANT MY CAR DISMANTLED UNTIL I KNOW THE FIX WILL ACTUALLY FIX IT PERMANENTLY. THIS IS A KNOWN ISSUE WHICH HAS BEEN REPORTED TO THE NHTSA AND VW ALREADY BY OTHER VW TIGUAN OWNERS. VW HAS ISSUED TECHNICAL SERVICE BULLETIN 2050753 ON 4/2/18 WITH A SUPPOSED FIX, BUT MULTIPLE OWNERS ARE STAYING THAT FIX HAS NOT SOLVED THEIR ISSUES. FOR DETAILS ON THE ISSUE PLEASE REFER TO THE FOLLOWING VW OWNER FORUM - HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?8860202-2018-TIGUAN-B-PILLAR-RATTLE-AND-OTHER-ANNOYANCES&P=107961257#/TOPICS/8903433?PAGE=1
Corrective Action:
THE DRIVER'S SIDE B-PILLAR HAS A RATTLE/CREAK. IT'S A SLIGHT TICKING THAT HAPPENS MOST OF THE TIME OVER UNEVEN ROADS OR WHEN YOU HIT A BUMP; THE RATTLE/NOISE HAPPENS OVER THE SMALLEST BUMP. NOISE CAN BE HEARD EVEN ON EVEN ROADS.I'VE HAD THE CAR SINCE 1/31/2018 WHEN I PURCHASED IT NEW, AND AS OF TODAY 5/12/18 HAS 2637 MILES. I HAVE NOTICED THE RATTLE SINCE THE WEATHER HAS BEEN WARMER AND AFTER THE VEHICLE SITS IN THE SUN OR OUTSIDE. THE RATTLE OCCURS AT ANY SPEED; 15 MPH - 70 MPH.I HAVE NOT TAKEN THE VEHICLE TO THE DEALERSHIP SINCE I WANT THIS ISSUE DOCUMENTED SINCE IT'S A KNOWN ISSUE BASED ON MY RESEARCH AND THE FIX IS NOT FULL PROOF YET. I DON'T WANT MY CAR DISMANTLED UNTIL I KNOW THE FIX WILL ACTUALLY FIX IT PERMANENTLY. THIS IS A KNOWN ISSUE WHICH HAS BEEN REPORTED TO THE NHTSA AND VW ALREADY BY OTHER VW TIGUAN OWNERS. VW HAS ISSUED TECHNICAL SERVICE BULLETIN 2050753 ON 4/2/18 WITH A SUPPOSED FIX, BUT MULTIPLE OWNERS ARE STAYING THAT FIX HAS NOT SOLVED THEIR ISSUES. FOR DETAILS ON THE ISSUE PLEASE REFER TO THE FOLLOWING VW OWNER FORUM - HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?8860202-2018-TIGUAN-B-PILLAR-RATTLE-AND-OTHER-ANNOYANCES&P=107961257#/TOPICS/8903433?PAGE=1
Additional Notes:
THE DRIVER'S SIDE B-PILLAR HAS A RATTLE/CREAK. IT'S A SLIGHT TICKING THAT HAPPENS MOST OF THE TIME OVER UNEVEN ROADS OR WHEN YOU HIT A BUMP; THE RATTLE/NOISE HAPPENS OVER THE SMALLEST BUMP. NOISE CAN BE HEARD EVEN ON EVEN ROADS.I'VE HAD THE CAR SINCE 1/31/2018 WHEN I PURCHASED IT NEW, AND AS OF TODAY 5/12/18 HAS 2637 MILES. I HAVE NOTICED THE RATTLE SINCE THE WEATHER HAS BEEN WARMER AND AFTER THE VEHICLE SITS IN THE SUN OR OUTSIDE. THE RATTLE OCCURS AT ANY SPEED; 15 MPH - 70 MPH.I HAVE NOT TAKEN THE VEHICLE TO THE DEALERSHIP SINCE I WANT THIS ISSUE DOCUMENTED SINCE IT'S A KNOWN ISSUE BASED ON MY RESEARCH AND THE FIX IS NOT FULL PROOF YET. I DON'T WANT MY CAR DISMANTLED UNTIL I KNOW THE FIX WILL ACTUALLY FIX IT PERMANENTLY. THIS IS A KNOWN ISSUE WHICH HAS BEEN REPORTED TO THE NHTSA AND VW ALREADY BY OTHER VW TIGUAN OWNERS. VW HAS ISSUED TECHNICAL SERVICE BULLETIN 2050753 ON 4/2/18 WITH A SUPPOSED FIX, BUT MULTIPLE OWNERS ARE STAYING THAT FIX HAS NOT SOLVED THEIR ISSUES. FOR DETAILS ON THE ISSUE PLEASE REFER TO THE FOLLOWING VW OWNER FORUM - HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?8860202-2018-TIGUAN-B-PILLAR-RATTLE-AND-OTHER-ANNOYANCES&P=107961257#/TOPICS/8903433?PAGE=1
Mfg Campaign: 11093517
Recall Date: May 13, 2018
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