Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66N5
Recall Date: Apr 6, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles. The third row seat belt anchor bolts may not have been properly torqued.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69BA
Recall Date: Sep 23, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 72L1, 72K8, 72K9
Recall Date: Aug 26, 2020
Consumer Complaints
168 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The overhead console hangs down with wires blocking my rearview mirror and creating a blind spot on the right mirror. Volkswagon in Colorado told me that the console replacement part is on a national back order with no ETA at the time. My safety and the safety of others are put at risk because the overhead console swings while I am driving, which is a major distraction. I have to use one hand to keep the overhead console where it's supposed to be so I'm driving with one hand. Additionally, it blocks my view to my right mirror, impeding me from doing lane changes. Yes, it's been confirmed in writing from my local dealer and they are well aware of this problem because it's occurring all over the US with 2020 VW Tiguan cars. Check out this website: [XXX] Yes, my Volkswagen dealer has inspected it, however, they did not repair it because they did not have the console part. No, there were no warnings--it happened suddenly and by itself. The overhead console is made of cheap plastic and likely started dangling due to the summer heat waves which weakened the console. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The overhead console hangs down with wires blocking my rearview mirror and creating a blind spot on the right mirror. Volkswagon in Colorado told me that the console replacement part is on a national back order with no ETA at the time. My safety and the safety of others are put at risk because the overhead console swings while I am driving, which is a major distraction. I have to use one hand to keep the overhead console where it's supposed to be so I'm driving with one hand. Additionally, it blocks my view to my right mirror, impeding me from doing lane changes. Yes, it's been confirmed in writing from my local dealer and they are well aware of this problem because it's occurring all over the US with 2020 VW Tiguan cars. Check out this website: [XXX] Yes, my Volkswagen dealer has inspected it, however, they did not repair it because they did not have the console part. No, there were no warnings--it happened suddenly and by itself. The overhead console is made of cheap plastic and likely started dangling due to the summer heat waves which weakened the console. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The overhead console hangs down with wires blocking my rearview mirror and creating a blind spot on the right mirror. Volkswagon in Colorado told me that the console replacement part is on a national back order with no ETA at the time. My safety and the safety of others are put at risk because the overhead console swings while I am driving, which is a major distraction. I have to use one hand to keep the overhead console where it's supposed to be so I'm driving with one hand. Additionally, it blocks my view to my right mirror, impeding me from doing lane changes. Yes, it's been confirmed in writing from my local dealer and they are well aware of this problem because it's occurring all over the US with 2020 VW Tiguan cars. Check out this website: [XXX] Yes, my Volkswagen dealer has inspected it, however, they did not repair it because they did not have the console part. No, there were no warnings--it happened suddenly and by itself. The overhead console is made of cheap plastic and likely started dangling due to the summer heat waves which weakened the console. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11613157
Recall Date: Sep 6, 2024
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The overhead console hangs down with wires blocking my rearview mirror and creating a blind spot on the right mirror. Volkswagon in Colorado told me that the console replacement part is on a national back order with no ETA at the time. My safety and the safety of others are put at risk because the overhead console swings while I am driving, which is a major distraction. I have to use one hand to keep the overhead console where it's supposed to be so I'm driving with one hand. Additionally, it blocks my view to my right mirror, impeding me from doing lane changes. Yes, it's been confirmed in writing from my local dealer and they are well aware of this problem because it's occurring all over the US with 2020 VW Tiguan cars. Check out this website: [XXX] Yes, my Volkswagen dealer has inspected it, however, they did not repair it because they did not have the console part. No, there were no warnings--it happened suddenly and by itself. The overhead console is made of cheap plastic and likely started dangling due to the summer heat waves which weakened the console. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The overhead console hangs down with wires blocking my rearview mirror and creating a blind spot on the right mirror. Volkswagon in Colorado told me that the console replacement part is on a national back order with no ETA at the time. My safety and the safety of others are put at risk because the overhead console swings while I am driving, which is a major distraction. I have to use one hand to keep the overhead console where it's supposed to be so I'm driving with one hand. Additionally, it blocks my view to my right mirror, impeding me from doing lane changes. Yes, it's been confirmed in writing from my local dealer and they are well aware of this problem because it's occurring all over the US with 2020 VW Tiguan cars. Check out this website: [XXX] Yes, my Volkswagen dealer has inspected it, however, they did not repair it because they did not have the console part. No, there were no warnings--it happened suddenly and by itself. The overhead console is made of cheap plastic and likely started dangling due to the summer heat waves which weakened the console. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The overhead console hangs down with wires blocking my rearview mirror and creating a blind spot on the right mirror. Volkswagon in Colorado told me that the console replacement part is on a national back order with no ETA at the time. My safety and the safety of others are put at risk because the overhead console swings while I am driving, which is a major distraction. I have to use one hand to keep the overhead console where it's supposed to be so I'm driving with one hand. Additionally, it blocks my view to my right mirror, impeding me from doing lane changes. Yes, it's been confirmed in writing from my local dealer and they are well aware of this problem because it's occurring all over the US with 2020 VW Tiguan cars. Check out this website: [XXX] Yes, my Volkswagen dealer has inspected it, however, they did not repair it because they did not have the console part. No, there were no warnings--it happened suddenly and by itself. The overhead console is made of cheap plastic and likely started dangling due to the summer heat waves which weakened the console. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11613157
Recall Date: Sep 6, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I currently reside in Texas where it get HOT during the summer months. I recently got this car back in May. Recently when it’s hot outside my car had cut off one day in traffic and said please check starter system. All electrical components of the car shut off completely. The engine will start run. But the AC, lights, back up camera, windows stop working. I have an appt to drop the car off at the dealership. I been seeing this is an ongoing problem for. VW vehicles I have seen multiple stories about this happening mainly in 2019-2020 jettas. This needs to be an investigation on VW and this problem.
Corrective Action:
I currently reside in Texas where it get HOT during the summer months. I recently got this car back in May. Recently when it’s hot outside my car had cut off one day in traffic and said please check starter system. All electrical components of the car shut off completely. The engine will start run. But the AC, lights, back up camera, windows stop working. I have an appt to drop the car off at the dealership. I been seeing this is an ongoing problem for. VW vehicles I have seen multiple stories about this happening mainly in 2019-2020 jettas. This needs to be an investigation on VW and this problem.
Additional Notes:
I currently reside in Texas where it get HOT during the summer months. I recently got this car back in May. Recently when it’s hot outside my car had cut off one day in traffic and said please check starter system. All electrical components of the car shut off completely. The engine will start run. But the AC, lights, back up camera, windows stop working. I have an appt to drop the car off at the dealership. I been seeing this is an ongoing problem for. VW vehicles I have seen multiple stories about this happening mainly in 2019-2020 jettas. This needs to be an investigation on VW and this problem.
Mfg Campaign: 11609526
Recall Date: Aug 19, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I currently reside in Texas where it get HOT during the summer months. I recently got this car back in May. Recently when it’s hot outside my car had cut off one day in traffic and said please check starter system. All electrical components of the car shut off completely. The engine will start run. But the AC, lights, back up camera, windows stop working. I have an appt to drop the car off at the dealership. I been seeing this is an ongoing problem for. VW vehicles I have seen multiple stories about this happening mainly in 2019-2020 jettas. This needs to be an investigation on VW and this problem.
Corrective Action:
I currently reside in Texas where it get HOT during the summer months. I recently got this car back in May. Recently when it’s hot outside my car had cut off one day in traffic and said please check starter system. All electrical components of the car shut off completely. The engine will start run. But the AC, lights, back up camera, windows stop working. I have an appt to drop the car off at the dealership. I been seeing this is an ongoing problem for. VW vehicles I have seen multiple stories about this happening mainly in 2019-2020 jettas. This needs to be an investigation on VW and this problem.
Additional Notes:
I currently reside in Texas where it get HOT during the summer months. I recently got this car back in May. Recently when it’s hot outside my car had cut off one day in traffic and said please check starter system. All electrical components of the car shut off completely. The engine will start run. But the AC, lights, back up camera, windows stop working. I have an appt to drop the car off at the dealership. I been seeing this is an ongoing problem for. VW vehicles I have seen multiple stories about this happening mainly in 2019-2020 jettas. This needs to be an investigation on VW and this problem.
Mfg Campaign: 11609526
Recall Date: Aug 19, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I currently reside in Texas where it get HOT during the summer months. I recently got this car back in May. Recently when it’s hot outside my car had cut off one day in traffic and said please check starter system. All electrical components of the car shut off completely. The engine will start run. But the AC, lights, back up camera, windows stop working. I have an appt to drop the car off at the dealership. I been seeing this is an ongoing problem for. VW vehicles I have seen multiple stories about this happening mainly in 2019-2020 jettas. This needs to be an investigation on VW and this problem.
Corrective Action:
I currently reside in Texas where it get HOT during the summer months. I recently got this car back in May. Recently when it’s hot outside my car had cut off one day in traffic and said please check starter system. All electrical components of the car shut off completely. The engine will start run. But the AC, lights, back up camera, windows stop working. I have an appt to drop the car off at the dealership. I been seeing this is an ongoing problem for. VW vehicles I have seen multiple stories about this happening mainly in 2019-2020 jettas. This needs to be an investigation on VW and this problem.
Additional Notes:
I currently reside in Texas where it get HOT during the summer months. I recently got this car back in May. Recently when it’s hot outside my car had cut off one day in traffic and said please check starter system. All electrical components of the car shut off completely. The engine will start run. But the AC, lights, back up camera, windows stop working. I have an appt to drop the car off at the dealership. I been seeing this is an ongoing problem for. VW vehicles I have seen multiple stories about this happening mainly in 2019-2020 jettas. This needs to be an investigation on VW and this problem.
Mfg Campaign: 11609526
Recall Date: Aug 19, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The center overhead console fell down (controls dome lights, sunroof, & other convenience features). Thankfully, no one was driving but it could have caused a serious issue if we had been. Many other VW Tiguan owners have experienced this issue, sometimes multiple times.
Corrective Action:
The center overhead console fell down (controls dome lights, sunroof, & other convenience features). Thankfully, no one was driving but it could have caused a serious issue if we had been. Many other VW Tiguan owners have experienced this issue, sometimes multiple times.
Additional Notes:
The center overhead console fell down (controls dome lights, sunroof, & other convenience features). Thankfully, no one was driving but it could have caused a serious issue if we had been. Many other VW Tiguan owners have experienced this issue, sometimes multiple times.
Mfg Campaign: 11607853
Recall Date: Aug 11, 2024
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The center overhead console fell down (controls dome lights, sunroof, & other convenience features). Thankfully, no one was driving but it could have caused a serious issue if we had been. Many other VW Tiguan owners have experienced this issue, sometimes multiple times.
Corrective Action:
The center overhead console fell down (controls dome lights, sunroof, & other convenience features). Thankfully, no one was driving but it could have caused a serious issue if we had been. Many other VW Tiguan owners have experienced this issue, sometimes multiple times.
Additional Notes:
The center overhead console fell down (controls dome lights, sunroof, & other convenience features). Thankfully, no one was driving but it could have caused a serious issue if we had been. Many other VW Tiguan owners have experienced this issue, sometimes multiple times.
Mfg Campaign: 11607853
Recall Date: Aug 11, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I came out of the Walmart and got into my car and the Overhead Console was Detached hanging by electrical cords in front of the rear view mirror. Drove to the Antwerpen delership before they closed and was informed it detached due to HEAT????? Seriously, heat! Have an appointment on 08/07/2024. It appears this is happening alot around the US. Google it
Corrective Action:
I came out of the Walmart and got into my car and the Overhead Console was Detached hanging by electrical cords in front of the rear view mirror. Drove to the Antwerpen delership before they closed and was informed it detached due to HEAT????? Seriously, heat! Have an appointment on 08/07/2024. It appears this is happening alot around the US. Google it
Additional Notes:
I came out of the Walmart and got into my car and the Overhead Console was Detached hanging by electrical cords in front of the rear view mirror. Drove to the Antwerpen delership before they closed and was informed it detached due to HEAT????? Seriously, heat! Have an appointment on 08/07/2024. It appears this is happening alot around the US. Google it
Mfg Campaign: 11606411
Recall Date: Aug 5, 2024
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The overhead console fell down and was hanging by the cables connected to it which control the sunroof motor, SOS system, Info button, rear interior lights and driver/passenger dome lights. It hangs between driver and passenger at roughly 4 inches from the roof and obscures peripheral vision and usage of the rear-view mirror. Finally, if it occurred while driving it could easily have caused an accident.
Corrective Action:
The overhead console fell down and was hanging by the cables connected to it which control the sunroof motor, SOS system, Info button, rear interior lights and driver/passenger dome lights. It hangs between driver and passenger at roughly 4 inches from the roof and obscures peripheral vision and usage of the rear-view mirror. Finally, if it occurred while driving it could easily have caused an accident.
Additional Notes:
The overhead console fell down and was hanging by the cables connected to it which control the sunroof motor, SOS system, Info button, rear interior lights and driver/passenger dome lights. It hangs between driver and passenger at roughly 4 inches from the roof and obscures peripheral vision and usage of the rear-view mirror. Finally, if it occurred while driving it could easily have caused an accident.
Mfg Campaign: 11606476
Recall Date: Aug 5, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The interior overhead panel fell down when the car was parked in the garage. There have already been a lot of owners complaining the same issue on VW's forum: [XXX] There was no any incident that may cause this prior to this. It looks to be the bolts attaching the console were over-torqued. If this happened during the drive, it posted hazard to the driver because there will be a hanging panel blocking the driver's vision. We went to the VW yearly maintenance and nothing was done to fix the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The interior overhead panel fell down when the car was parked in the garage. There have already been a lot of owners complaining the same issue on VW's forum: [XXX] There was no any incident that may cause this prior to this. It looks to be the bolts attaching the console were over-torqued. If this happened during the drive, it posted hazard to the driver because there will be a hanging panel blocking the driver's vision. We went to the VW yearly maintenance and nothing was done to fix the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The interior overhead panel fell down when the car was parked in the garage. There have already been a lot of owners complaining the same issue on VW's forum: [XXX] There was no any incident that may cause this prior to this. It looks to be the bolts attaching the console were over-torqued. If this happened during the drive, it posted hazard to the driver because there will be a hanging panel blocking the driver's vision. We went to the VW yearly maintenance and nothing was done to fix the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11604810
Recall Date: Jul 26, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
As you own the car for three years, my overhead panel on the roof of the car has attached itself from the car and is hanging in front of the rearview mirror by the cords. There’s also affected the GPS and electrical in the vehicle.
Corrective Action:
As you own the car for three years, my overhead panel on the roof of the car has attached itself from the car and is hanging in front of the rearview mirror by the cords. There’s also affected the GPS and electrical in the vehicle.
Additional Notes:
As you own the car for three years, my overhead panel on the roof of the car has attached itself from the car and is hanging in front of the rearview mirror by the cords. There’s also affected the GPS and electrical in the vehicle.
Mfg Campaign: 11600415
Recall Date: Jul 9, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
As you own the car for three years, my overhead panel on the roof of the car has attached itself from the car and is hanging in front of the rearview mirror by the cords. There’s also affected the GPS and electrical in the vehicle.
Corrective Action:
As you own the car for three years, my overhead panel on the roof of the car has attached itself from the car and is hanging in front of the rearview mirror by the cords. There’s also affected the GPS and electrical in the vehicle.
Additional Notes:
As you own the car for three years, my overhead panel on the roof of the car has attached itself from the car and is hanging in front of the rearview mirror by the cords. There’s also affected the GPS and electrical in the vehicle.
Mfg Campaign: 11600415
Recall Date: Jul 9, 2024
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My 2020 Tiguan was purchased used about 10 months ago. We moved from RI to CA and the overhead console has completely fallen down and is hanging by the wiring harnesses. I have contacted the dealer and corporate. They do not want to make the repair because it is out of warranty. Upon further investigation It appears that this is a common issue effecting many other 2020-2023 VW Tiguans. This is a safety concern as it obstructs my view from the rearview mirror as well as my line of sight out the windshield. I have a newborn child and bought this car because of the reliability and safety features. A separate issue, but there was a class action lawsuit pertaining to the EBS (Emergency breaking system) not functioning properly. This has not been the best experience and I thought VW would stand behind their product, sadly this has not been the case.
Corrective Action:
My 2020 Tiguan was purchased used about 10 months ago. We moved from RI to CA and the overhead console has completely fallen down and is hanging by the wiring harnesses. I have contacted the dealer and corporate. They do not want to make the repair because it is out of warranty. Upon further investigation It appears that this is a common issue effecting many other 2020-2023 VW Tiguans. This is a safety concern as it obstructs my view from the rearview mirror as well as my line of sight out the windshield. I have a newborn child and bought this car because of the reliability and safety features. A separate issue, but there was a class action lawsuit pertaining to the EBS (Emergency breaking system) not functioning properly. This has not been the best experience and I thought VW would stand behind their product, sadly this has not been the case.
Additional Notes:
My 2020 Tiguan was purchased used about 10 months ago. We moved from RI to CA and the overhead console has completely fallen down and is hanging by the wiring harnesses. I have contacted the dealer and corporate. They do not want to make the repair because it is out of warranty. Upon further investigation It appears that this is a common issue effecting many other 2020-2023 VW Tiguans. This is a safety concern as it obstructs my view from the rearview mirror as well as my line of sight out the windshield. I have a newborn child and bought this car because of the reliability and safety features. A separate issue, but there was a class action lawsuit pertaining to the EBS (Emergency breaking system) not functioning properly. This has not been the best experience and I thought VW would stand behind their product, sadly this has not been the case.
Mfg Campaign: 11600620
Recall Date: Jul 9, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2020 Tiguan was purchased used about 10 months ago. We moved from RI to CA and the overhead console has completely fallen down and is hanging by the wiring harnesses. I have contacted the dealer and corporate. They do not want to make the repair because it is out of warranty. Upon further investigation It appears that this is a common issue effecting many other 2020-2023 VW Tiguans. This is a safety concern as it obstructs my view from the rearview mirror as well as my line of sight out the windshield. I have a newborn child and bought this car because of the reliability and safety features. A separate issue, but there was a class action lawsuit pertaining to the EBS (Emergency breaking system) not functioning properly. This has not been the best experience and I thought VW would stand behind their product, sadly this has not been the case.
Corrective Action:
My 2020 Tiguan was purchased used about 10 months ago. We moved from RI to CA and the overhead console has completely fallen down and is hanging by the wiring harnesses. I have contacted the dealer and corporate. They do not want to make the repair because it is out of warranty. Upon further investigation It appears that this is a common issue effecting many other 2020-2023 VW Tiguans. This is a safety concern as it obstructs my view from the rearview mirror as well as my line of sight out the windshield. I have a newborn child and bought this car because of the reliability and safety features. A separate issue, but there was a class action lawsuit pertaining to the EBS (Emergency breaking system) not functioning properly. This has not been the best experience and I thought VW would stand behind their product, sadly this has not been the case.
Additional Notes:
My 2020 Tiguan was purchased used about 10 months ago. We moved from RI to CA and the overhead console has completely fallen down and is hanging by the wiring harnesses. I have contacted the dealer and corporate. They do not want to make the repair because it is out of warranty. Upon further investigation It appears that this is a common issue effecting many other 2020-2023 VW Tiguans. This is a safety concern as it obstructs my view from the rearview mirror as well as my line of sight out the windshield. I have a newborn child and bought this car because of the reliability and safety features. A separate issue, but there was a class action lawsuit pertaining to the EBS (Emergency breaking system) not functioning properly. This has not been the best experience and I thought VW would stand behind their product, sadly this has not been the case.
Mfg Campaign: 11600620
Recall Date: Jul 9, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I am writing to report a serious safety concern regarding my Volkswagen Tiguan 2020. The dome light in my vehicle has completely broken off, melting the plastic from the screws, and was hanging by the electrical wires. This issue poses multiple safety hazards: 1.Injury Risk: While driving, the dome light unlatched and fell and struck me on the side of my head, causing a distraction and injury. 2.Visibility Obstruction: When the dome light is hanging, it completely blocks the view through the windshield and rearview mirror, significantly increasing the risk of an accident. I have taken my vehicle to the dealership, and they confirmed that this is a common problem with this model. They have seen and replaced the dome light on many other vehicles of the same model. Despite this being a known issue, there were no warning lights or indicators to alert me to the impending failure. This indicates that the parts used are faulty and pose a significant safety risk. I urge the NHTSA to investigate this issue promptly and consider issuing a safety recall for Volkswagen Tiguan 2020 vehicles to prevent potential accidents and injuries. Thank you for your attention to this serious matter.
Corrective Action:
I am writing to report a serious safety concern regarding my Volkswagen Tiguan 2020. The dome light in my vehicle has completely broken off, melting the plastic from the screws, and was hanging by the electrical wires. This issue poses multiple safety hazards: 1.Injury Risk: While driving, the dome light unlatched and fell and struck me on the side of my head, causing a distraction and injury. 2.Visibility Obstruction: When the dome light is hanging, it completely blocks the view through the windshield and rearview mirror, significantly increasing the risk of an accident. I have taken my vehicle to the dealership, and they confirmed that this is a common problem with this model. They have seen and replaced the dome light on many other vehicles of the same model. Despite this being a known issue, there were no warning lights or indicators to alert me to the impending failure. This indicates that the parts used are faulty and pose a significant safety risk. I urge the NHTSA to investigate this issue promptly and consider issuing a safety recall for Volkswagen Tiguan 2020 vehicles to prevent potential accidents and injuries. Thank you for your attention to this serious matter.
Additional Notes:
I am writing to report a serious safety concern regarding my Volkswagen Tiguan 2020. The dome light in my vehicle has completely broken off, melting the plastic from the screws, and was hanging by the electrical wires. This issue poses multiple safety hazards: 1.Injury Risk: While driving, the dome light unlatched and fell and struck me on the side of my head, causing a distraction and injury. 2.Visibility Obstruction: When the dome light is hanging, it completely blocks the view through the windshield and rearview mirror, significantly increasing the risk of an accident. I have taken my vehicle to the dealership, and they confirmed that this is a common problem with this model. They have seen and replaced the dome light on many other vehicles of the same model. Despite this being a known issue, there were no warning lights or indicators to alert me to the impending failure. This indicates that the parts used are faulty and pose a significant safety risk. I urge the NHTSA to investigate this issue promptly and consider issuing a safety recall for Volkswagen Tiguan 2020 vehicles to prevent potential accidents and injuries. Thank you for your attention to this serious matter.
Mfg Campaign: 11600088
Recall Date: Jul 8, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am writing to report a serious safety concern regarding my Volkswagen Tiguan 2020. The dome light in my vehicle has completely broken off, melting the plastic from the screws, and was hanging by the electrical wires. This issue poses multiple safety hazards: 1.Injury Risk: While driving, the dome light unlatched and fell and struck me on the side of my head, causing a distraction and injury. 2.Visibility Obstruction: When the dome light is hanging, it completely blocks the view through the windshield and rearview mirror, significantly increasing the risk of an accident. I have taken my vehicle to the dealership, and they confirmed that this is a common problem with this model. They have seen and replaced the dome light on many other vehicles of the same model. Despite this being a known issue, there were no warning lights or indicators to alert me to the impending failure. This indicates that the parts used are faulty and pose a significant safety risk. I urge the NHTSA to investigate this issue promptly and consider issuing a safety recall for Volkswagen Tiguan 2020 vehicles to prevent potential accidents and injuries. Thank you for your attention to this serious matter.
Corrective Action:
I am writing to report a serious safety concern regarding my Volkswagen Tiguan 2020. The dome light in my vehicle has completely broken off, melting the plastic from the screws, and was hanging by the electrical wires. This issue poses multiple safety hazards: 1.Injury Risk: While driving, the dome light unlatched and fell and struck me on the side of my head, causing a distraction and injury. 2.Visibility Obstruction: When the dome light is hanging, it completely blocks the view through the windshield and rearview mirror, significantly increasing the risk of an accident. I have taken my vehicle to the dealership, and they confirmed that this is a common problem with this model. They have seen and replaced the dome light on many other vehicles of the same model. Despite this being a known issue, there were no warning lights or indicators to alert me to the impending failure. This indicates that the parts used are faulty and pose a significant safety risk. I urge the NHTSA to investigate this issue promptly and consider issuing a safety recall for Volkswagen Tiguan 2020 vehicles to prevent potential accidents and injuries. Thank you for your attention to this serious matter.
Additional Notes:
I am writing to report a serious safety concern regarding my Volkswagen Tiguan 2020. The dome light in my vehicle has completely broken off, melting the plastic from the screws, and was hanging by the electrical wires. This issue poses multiple safety hazards: 1.Injury Risk: While driving, the dome light unlatched and fell and struck me on the side of my head, causing a distraction and injury. 2.Visibility Obstruction: When the dome light is hanging, it completely blocks the view through the windshield and rearview mirror, significantly increasing the risk of an accident. I have taken my vehicle to the dealership, and they confirmed that this is a common problem with this model. They have seen and replaced the dome light on many other vehicles of the same model. Despite this being a known issue, there were no warning lights or indicators to alert me to the impending failure. This indicates that the parts used are faulty and pose a significant safety risk. I urge the NHTSA to investigate this issue promptly and consider issuing a safety recall for Volkswagen Tiguan 2020 vehicles to prevent potential accidents and injuries. Thank you for your attention to this serious matter.
Mfg Campaign: 11600088
Recall Date: Jul 8, 2024
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I am writing to report a serious safety concern regarding my Volkswagen Tiguan 2020. The dome light in my vehicle has completely broken off, melting the plastic from the screws, and was hanging by the electrical wires. This issue poses multiple safety hazards: 1.Injury Risk: While driving, the dome light unlatched and fell and struck me on the side of my head, causing a distraction and injury. 2.Visibility Obstruction: When the dome light is hanging, it completely blocks the view through the windshield and rearview mirror, significantly increasing the risk of an accident. I have taken my vehicle to the dealership, and they confirmed that this is a common problem with this model. They have seen and replaced the dome light on many other vehicles of the same model. Despite this being a known issue, there were no warning lights or indicators to alert me to the impending failure. This indicates that the parts used are faulty and pose a significant safety risk. I urge the NHTSA to investigate this issue promptly and consider issuing a safety recall for Volkswagen Tiguan 2020 vehicles to prevent potential accidents and injuries. Thank you for your attention to this serious matter.
Corrective Action:
I am writing to report a serious safety concern regarding my Volkswagen Tiguan 2020. The dome light in my vehicle has completely broken off, melting the plastic from the screws, and was hanging by the electrical wires. This issue poses multiple safety hazards: 1.Injury Risk: While driving, the dome light unlatched and fell and struck me on the side of my head, causing a distraction and injury. 2.Visibility Obstruction: When the dome light is hanging, it completely blocks the view through the windshield and rearview mirror, significantly increasing the risk of an accident. I have taken my vehicle to the dealership, and they confirmed that this is a common problem with this model. They have seen and replaced the dome light on many other vehicles of the same model. Despite this being a known issue, there were no warning lights or indicators to alert me to the impending failure. This indicates that the parts used are faulty and pose a significant safety risk. I urge the NHTSA to investigate this issue promptly and consider issuing a safety recall for Volkswagen Tiguan 2020 vehicles to prevent potential accidents and injuries. Thank you for your attention to this serious matter.
Additional Notes:
I am writing to report a serious safety concern regarding my Volkswagen Tiguan 2020. The dome light in my vehicle has completely broken off, melting the plastic from the screws, and was hanging by the electrical wires. This issue poses multiple safety hazards: 1.Injury Risk: While driving, the dome light unlatched and fell and struck me on the side of my head, causing a distraction and injury. 2.Visibility Obstruction: When the dome light is hanging, it completely blocks the view through the windshield and rearview mirror, significantly increasing the risk of an accident. I have taken my vehicle to the dealership, and they confirmed that this is a common problem with this model. They have seen and replaced the dome light on many other vehicles of the same model. Despite this being a known issue, there were no warning lights or indicators to alert me to the impending failure. This indicates that the parts used are faulty and pose a significant safety risk. I urge the NHTSA to investigate this issue promptly and consider issuing a safety recall for Volkswagen Tiguan 2020 vehicles to prevent potential accidents and injuries. Thank you for your attention to this serious matter.
Mfg Campaign: 11600088
Recall Date: Jul 8, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is an overhead controls console for the interior light, emergency phone and sunroof. This console is above the interior rearview mirror. This console broke away on its own and is dangling by three wires. It blocks the rearview mirror. I can see that the bracket which you bolt to secure it in place is very flimsy plastic and has broken. The console is rather heavy and I was surprised that it would even be attached with a plastic bracket. It's a safety hazard because you can't use the rearview mirror and your vision out the passenger side window is obstructed. My local VW honored the warranty but it still should be addressed with a better fix for this.
Corrective Action:
There is an overhead controls console for the interior light, emergency phone and sunroof. This console is above the interior rearview mirror. This console broke away on its own and is dangling by three wires. It blocks the rearview mirror. I can see that the bracket which you bolt to secure it in place is very flimsy plastic and has broken. The console is rather heavy and I was surprised that it would even be attached with a plastic bracket. It's a safety hazard because you can't use the rearview mirror and your vision out the passenger side window is obstructed. My local VW honored the warranty but it still should be addressed with a better fix for this.
Additional Notes:
There is an overhead controls console for the interior light, emergency phone and sunroof. This console is above the interior rearview mirror. This console broke away on its own and is dangling by three wires. It blocks the rearview mirror. I can see that the bracket which you bolt to secure it in place is very flimsy plastic and has broken. The console is rather heavy and I was surprised that it would even be attached with a plastic bracket. It's a safety hazard because you can't use the rearview mirror and your vision out the passenger side window is obstructed. My local VW honored the warranty but it still should be addressed with a better fix for this.
Mfg Campaign: 11595499
Recall Date: Jun 20, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SOS button is erroring out. It won't reset back to green is staying red and showing Error: Emergency call function. This is a known issue see attached error on my vehicle and a few screen shots others have reported on different blogs.
Corrective Action:
SOS button is erroring out. It won't reset back to green is staying red and showing Error: Emergency call function. This is a known issue see attached error on my vehicle and a few screen shots others have reported on different blogs.
Additional Notes:
SOS button is erroring out. It won't reset back to green is staying red and showing Error: Emergency call function. This is a known issue see attached error on my vehicle and a few screen shots others have reported on different blogs.
Mfg Campaign: 11595105
Recall Date: Jun 18, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When the car is parked under the Sun on hot days. The car will lose the power and we get message on Dashboard "Check Starter System" When this happens and car is running, it will lose power, No AC, No Lights, No Brake Lights, No Hazard Lights, Speedometer will not work but Engine is running and you can drive the car. It is extremely dangerous to drive it that way. Some folks reported that replacing faulty ignition switch resolve the issue but it needs to be properly investigated and issue official recall on all VW models which are experiencing the issue. Its on VW Tiguan, Golf, Jetta for sure. Please see the video of issue [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
When the car is parked under the Sun on hot days. The car will lose the power and we get message on Dashboard "Check Starter System" When this happens and car is running, it will lose power, No AC, No Lights, No Brake Lights, No Hazard Lights, Speedometer will not work but Engine is running and you can drive the car. It is extremely dangerous to drive it that way. Some folks reported that replacing faulty ignition switch resolve the issue but it needs to be properly investigated and issue official recall on all VW models which are experiencing the issue. Its on VW Tiguan, Golf, Jetta for sure. Please see the video of issue [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
When the car is parked under the Sun on hot days. The car will lose the power and we get message on Dashboard "Check Starter System" When this happens and car is running, it will lose power, No AC, No Lights, No Brake Lights, No Hazard Lights, Speedometer will not work but Engine is running and you can drive the car. It is extremely dangerous to drive it that way. Some folks reported that replacing faulty ignition switch resolve the issue but it needs to be properly investigated and issue official recall on all VW models which are experiencing the issue. Its on VW Tiguan, Golf, Jetta for sure. Please see the video of issue [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11594549
Recall Date: Jun 15, 2024
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