Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 Volvo C40 BEV, 2025 EC40, 2023-2024 XC40 BEV, 2020-2026 XC90 PHEV, 2022-2026 XC60 PHEV, 2023-2025 S60 PHEV, 2024-2025 V60 PHEV, and 2025-2026 EX40 and 2025 S90 PHEV vehicles. In certain driving scenarios while coasting down a hill and using "B" mode or "One Pedal Drive," the vehicle may lose brake function.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: R10329
Recall Date: Jun 12, 2025
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10320
Recall Date: May 1, 2025
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023-2024 Volvo C40 vehicles. The clamps may be improperly crimped on the driver's side inner far side air bag module (FSAB), which can cause the air bag to deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: R10296
Recall Date: Dec 18, 2024
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10225
Recall Date: Mar 22, 2023
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10217
Recall Date: Jan 19, 2023
Consumer Complaints
29 ComplaintsVolvo Car Usa, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle shakes at highway speed (62-75mph) and under heavy acceleration (highway on ramp) since 1st day of owning vehicle. Steering wheel vibrate and rear mirror shakes and is unusable. Took to dealer on 3rd day of owning car and they balanced tires and performed alignment with no improvement. Dealer stated it is a problem known to Volvo with no corrective action and they were instructed by Volvo to not fix anything.
Corrective Action:
Vehicle shakes at highway speed (62-75mph) and under heavy acceleration (highway on ramp) since 1st day of owning vehicle. Steering wheel vibrate and rear mirror shakes and is unusable. Took to dealer on 3rd day of owning car and they balanced tires and performed alignment with no improvement. Dealer stated it is a problem known to Volvo with no corrective action and they were instructed by Volvo to not fix anything.
Additional Notes:
Vehicle shakes at highway speed (62-75mph) and under heavy acceleration (highway on ramp) since 1st day of owning vehicle. Steering wheel vibrate and rear mirror shakes and is unusable. Took to dealer on 3rd day of owning car and they balanced tires and performed alignment with no improvement. Dealer stated it is a problem known to Volvo with no corrective action and they were instructed by Volvo to not fix anything.
Mfg Campaign: 11525420
Recall Date: Jun 5, 2023
Volvo Car Usa, Llc
Defect Description:
STEERING
Potential Consequences:
Vehicle shakes at highway speed (62-75mph) and under heavy acceleration (highway on ramp) since 1st day of owning vehicle. Steering wheel vibrate and rear mirror shakes and is unusable. Took to dealer on 3rd day of owning car and they balanced tires and performed alignment with no improvement. Dealer stated it is a problem known to Volvo with no corrective action and they were instructed by Volvo to not fix anything.
Corrective Action:
Vehicle shakes at highway speed (62-75mph) and under heavy acceleration (highway on ramp) since 1st day of owning vehicle. Steering wheel vibrate and rear mirror shakes and is unusable. Took to dealer on 3rd day of owning car and they balanced tires and performed alignment with no improvement. Dealer stated it is a problem known to Volvo with no corrective action and they were instructed by Volvo to not fix anything.
Additional Notes:
Vehicle shakes at highway speed (62-75mph) and under heavy acceleration (highway on ramp) since 1st day of owning vehicle. Steering wheel vibrate and rear mirror shakes and is unusable. Took to dealer on 3rd day of owning car and they balanced tires and performed alignment with no improvement. Dealer stated it is a problem known to Volvo with no corrective action and they were instructed by Volvo to not fix anything.
Mfg Campaign: 11525420
Recall Date: Jun 5, 2023
Volvo Car Usa, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Vehicle shakes at highway speed (62-75mph) and under heavy acceleration (highway on ramp) since 1st day of owning vehicle. Steering wheel vibrate and rear mirror shakes and is unusable. Took to dealer on 3rd day of owning car and they balanced tires and performed alignment with no improvement. Dealer stated it is a problem known to Volvo with no corrective action and they were instructed by Volvo to not fix anything.
Corrective Action:
Vehicle shakes at highway speed (62-75mph) and under heavy acceleration (highway on ramp) since 1st day of owning vehicle. Steering wheel vibrate and rear mirror shakes and is unusable. Took to dealer on 3rd day of owning car and they balanced tires and performed alignment with no improvement. Dealer stated it is a problem known to Volvo with no corrective action and they were instructed by Volvo to not fix anything.
Additional Notes:
Vehicle shakes at highway speed (62-75mph) and under heavy acceleration (highway on ramp) since 1st day of owning vehicle. Steering wheel vibrate and rear mirror shakes and is unusable. Took to dealer on 3rd day of owning car and they balanced tires and performed alignment with no improvement. Dealer stated it is a problem known to Volvo with no corrective action and they were instructed by Volvo to not fix anything.
Mfg Campaign: 11525420
Recall Date: Jun 5, 2023
Volvo Car Usa, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2023 Volvo C40. The contact spilled an unknown liquid inside the trunk and leaked onto the minor and major control units. The contact took the vehicle to the local dealer, where it was diagnosed with needing the upper and lower control units to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 1,304.
Corrective Action:
The contact owns a 2023 Volvo C40. The contact spilled an unknown liquid inside the trunk and leaked onto the minor and major control units. The contact took the vehicle to the local dealer, where it was diagnosed with needing the upper and lower control units to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 1,304.
Additional Notes:
The contact owns a 2023 Volvo C40. The contact spilled an unknown liquid inside the trunk and leaked onto the minor and major control units. The contact took the vehicle to the local dealer, where it was diagnosed with needing the upper and lower control units to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 1,304.
Mfg Campaign: 11524624
Recall Date: May 31, 2023
Volvo Car Usa, Llc
Defect Description:
TIRES
Potential Consequences:
PIRELLI Scorpion Zero AllSeason Elect 255/40 R20. Rear passenger tire developed a bulge in the sidewall due to manufacturer defect that led to a blowout while driving at highway speeds. Tire was less than two months old (as was the vehicle) with just over 2,000 miles on it. Never had any curb rash, never caught a corner of a pothole, or any other damage. In doing some research perusing Volvo-related forums such as SwedeSpeed, this specific problem seems to be a recurring issue with Pirelli Scorpion tires on C40s and XC40s -- and according to consumers, Volvo has done nothing to rectify this dangerous issue involving the fitting of their vehicles with faulty Pirelli tires despite being notified of the problems and potential risks. My rear passenger rim was damaged and I incurred a $410 expense for the tire replacement as it was not warrantied by either Volvo or Pirelli. When the TPMS went off, I was on a large bridge over the Ohio River, in the left lane of a four lane highway. It was difficult safely navigating through rush hour traffic as cars were swerving to get away from me. I had to drive approximately a mile and a half on a flat tire to the exit where a tire specialty business was located. The problem I noted above was identified and confirmed by a knowledgeable employee at Tire Discounters (Newport, KY) where I brought my vehicle. They could not order the replacement tire due to a national backorder, however they reached out to the closest Volvo dealership (Volvo Cincinnati East) and was able to obtain a tire from them that was delivered the following day. I have a photo of the damaged tire with bulge visible right next to the sidewall blowout.
Corrective Action:
PIRELLI Scorpion Zero AllSeason Elect 255/40 R20. Rear passenger tire developed a bulge in the sidewall due to manufacturer defect that led to a blowout while driving at highway speeds. Tire was less than two months old (as was the vehicle) with just over 2,000 miles on it. Never had any curb rash, never caught a corner of a pothole, or any other damage. In doing some research perusing Volvo-related forums such as SwedeSpeed, this specific problem seems to be a recurring issue with Pirelli Scorpion tires on C40s and XC40s -- and according to consumers, Volvo has done nothing to rectify this dangerous issue involving the fitting of their vehicles with faulty Pirelli tires despite being notified of the problems and potential risks. My rear passenger rim was damaged and I incurred a $410 expense for the tire replacement as it was not warrantied by either Volvo or Pirelli. When the TPMS went off, I was on a large bridge over the Ohio River, in the left lane of a four lane highway. It was difficult safely navigating through rush hour traffic as cars were swerving to get away from me. I had to drive approximately a mile and a half on a flat tire to the exit where a tire specialty business was located. The problem I noted above was identified and confirmed by a knowledgeable employee at Tire Discounters (Newport, KY) where I brought my vehicle. They could not order the replacement tire due to a national backorder, however they reached out to the closest Volvo dealership (Volvo Cincinnati East) and was able to obtain a tire from them that was delivered the following day. I have a photo of the damaged tire with bulge visible right next to the sidewall blowout.
Additional Notes:
PIRELLI Scorpion Zero AllSeason Elect 255/40 R20. Rear passenger tire developed a bulge in the sidewall due to manufacturer defect that led to a blowout while driving at highway speeds. Tire was less than two months old (as was the vehicle) with just over 2,000 miles on it. Never had any curb rash, never caught a corner of a pothole, or any other damage. In doing some research perusing Volvo-related forums such as SwedeSpeed, this specific problem seems to be a recurring issue with Pirelli Scorpion tires on C40s and XC40s -- and according to consumers, Volvo has done nothing to rectify this dangerous issue involving the fitting of their vehicles with faulty Pirelli tires despite being notified of the problems and potential risks. My rear passenger rim was damaged and I incurred a $410 expense for the tire replacement as it was not warrantied by either Volvo or Pirelli. When the TPMS went off, I was on a large bridge over the Ohio River, in the left lane of a four lane highway. It was difficult safely navigating through rush hour traffic as cars were swerving to get away from me. I had to drive approximately a mile and a half on a flat tire to the exit where a tire specialty business was located. The problem I noted above was identified and confirmed by a knowledgeable employee at Tire Discounters (Newport, KY) where I brought my vehicle. They could not order the replacement tire due to a national backorder, however they reached out to the closest Volvo dealership (Volvo Cincinnati East) and was able to obtain a tire from them that was delivered the following day. I have a photo of the damaged tire with bulge visible right next to the sidewall blowout.
Mfg Campaign: 11511439
Recall Date: Mar 12, 2023
Volvo Car Usa, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Mechanical knocking sound under acceleration. Issue appears to affect other vehicles of the same model. https://www.xc40forum.com/threads/rapid-clicking-noise-under-heavy-acceleration.5551/
Corrective Action:
Mechanical knocking sound under acceleration. Issue appears to affect other vehicles of the same model. https://www.xc40forum.com/threads/rapid-clicking-noise-under-heavy-acceleration.5551/
Additional Notes:
Mechanical knocking sound under acceleration. Issue appears to affect other vehicles of the same model. https://www.xc40forum.com/threads/rapid-clicking-noise-under-heavy-acceleration.5551/
Mfg Campaign: 11510095
Recall Date: Mar 3, 2023
Volvo Car Usa, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Mechanical knocking sound under acceleration. Issue appears to affect other vehicles of the same model. https://www.xc40forum.com/threads/rapid-clicking-noise-under-heavy-acceleration.5551/
Corrective Action:
Mechanical knocking sound under acceleration. Issue appears to affect other vehicles of the same model. https://www.xc40forum.com/threads/rapid-clicking-noise-under-heavy-acceleration.5551/
Additional Notes:
Mechanical knocking sound under acceleration. Issue appears to affect other vehicles of the same model. https://www.xc40forum.com/threads/rapid-clicking-noise-under-heavy-acceleration.5551/
Mfg Campaign: 11510095
Recall Date: Mar 3, 2023
Volvo Car Usa, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The hood will indicate it is latched but it only partially latches then while driving it will begin to vibrate violently
Corrective Action:
The hood will indicate it is latched but it only partially latches then while driving it will begin to vibrate violently
Additional Notes:
The hood will indicate it is latched but it only partially latches then while driving it will begin to vibrate violently
Mfg Campaign: 11509738
Recall Date: Mar 1, 2023
Volvo Car Usa, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The cup holder sparked and starting burning after the sun reflected on a plastic water bottle placed in the cup holder, and the water bottle then reacted to the cup holder material and began smoking. This first occurred the day after purchasing the car, with the water bottle the dealership provided. It has since occurred two additional times. I notified Volvo who does not have a way to cure the defect and advised they needed to check with engineers. We have video of the smoke and burning.
Corrective Action:
The cup holder sparked and starting burning after the sun reflected on a plastic water bottle placed in the cup holder, and the water bottle then reacted to the cup holder material and began smoking. This first occurred the day after purchasing the car, with the water bottle the dealership provided. It has since occurred two additional times. I notified Volvo who does not have a way to cure the defect and advised they needed to check with engineers. We have video of the smoke and burning.
Additional Notes:
The cup holder sparked and starting burning after the sun reflected on a plastic water bottle placed in the cup holder, and the water bottle then reacted to the cup holder material and began smoking. This first occurred the day after purchasing the car, with the water bottle the dealership provided. It has since occurred two additional times. I notified Volvo who does not have a way to cure the defect and advised they needed to check with engineers. We have video of the smoke and burning.
Mfg Campaign: 11487770
Recall Date: Oct 3, 2022
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