VOLVO XC40 2021

Complete listing of complaints and recalls for this vehicle

65
Complaints
8
Recalls

Complaints & Recalls

65 Complaints 8 Recalls

Official Safety Recalls - Important!

8 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volvo Car Usa, Llc
NHTSA Campaign: 25V282000 SAFETY RECALL
413.2K Vehicles Affected
Recall Date: May 1, 2025
Safety Issue:

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
FREE Recall Solution:
The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10320
Notice Date: Jun 27, 2025
Recall Date: May 1, 2025
Volvo Car Usa, Llc
NHTSA Campaign: 21V881000 SAFETY RECALL
4 Vehicles Affected
Recall Date: Nov 12, 2021
Safety Issue:

Volvo Car USA, LLC (Volvo) is recalling certain 2021 XC40 BEV vehicles. A bolt that secures the cross-member bracket for the electrical motor in the engine compartment may be loose or missing.

Potential Risk:
A loose or missing bolt may decrease the structural protection of the vehicle, increasing the risk of injury during a crash.
FREE Recall Solution:
Dealers will replace the cross-member bracket and install new bracket bolts, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Volvo customer service at 1-888-458-1552. Volvo's number for this recall is R10128.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10128
Notice Date: Dec 16, 2021
Recall Date: Nov 12, 2021
Volvo Car Usa, Llc
NHTSA Campaign: 21V682000 SAFETY RECALL
19.1K Vehicles Affected
Recall Date: Sep 1, 2021
Safety Issue:

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
An unsecured child restraint system can increase the risk of injury during a crash.
FREE Recall Solution:
Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 13, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10111.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10111
Notice Date: Oct 12, 2021
Recall Date: Sep 1, 2021
Volvo Car Usa, Llc
NHTSA Campaign: 21V109000 SAFETY RECALL
2.3K Vehicles Affected
Recall Date: Feb 24, 2021
Safety Issue:

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2022 XC40 Recharge vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.

Potential Risk:
A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Volvo Car will notify owners, and dealers will install a software update, free of charge. The recall began March 30, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10078.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10078
Notice Date: Mar 30, 2021
Recall Date: Feb 24, 2021

Consumer Complaints

65 Complaints
Volvo Car Usa, Llc
Campaign: 11419821 Other
Jun 6, 2021
Defect Description:

ENGINE

Potential Consequences:

The 2021 XC 40 vehicle will periodically not restart - may be something to do with the safety key or some other electrical malfunction. The dashboard shows the battery symbol when the car will not restart as if the vehicle is dead (no electrical connection). Also, when the start button is depressed the dashboard illuminates with the dead battery signal, but otherwise, it seems the button is not connected to the vehicle in that the engine does not respond. Also, we had an issue where the vehicle, while we were beginning to stop at a stop sign, went dead and was not responsive. The “Start/Stop” function, although engaged in the center console, is often not operational and will show in the dashboard that it is not operational, but then, randomly (not consistent with the reasons itemized in the Volvo manual for why the start/stop function may not work), will work on a few stops for that particular drive and then revert back to not being operational on the next trip, although it is engaged to be “on” in the center console. Again, this appears to be a sign or symptom of some sort of electrical malfunction. Now, most recently, my wife and daughter were driving the vehicle, and it lost power and shut off in the middle of the road, horrifying these two individuals and greatly upsetting me that a vehicle sold by Volvo would perform so poorly and create a significant hazard to driver and passengers of the vehicle (not to mention others on the roadway). Again, and clearly, there appears to be some sort of electrical malfunction. Clearly, what we first reported to Volvo on or about May 17, 2021 was an electrical problem that Volvo had an idea or knowledge (knew or should have known) that was or may be similar to the problem they had already issued a recall for on the XC 40 recharge.

Corrective Action:

The 2021 XC 40 vehicle will periodically not restart - may be something to do with the safety key or some other electrical malfunction. The dashboard shows the battery symbol when the car will not restart as if the vehicle is dead (no electrical connection). Also, when the start button is depressed the dashboard illuminates with the dead battery signal, but otherwise, it seems the button is not connected to the vehicle in that the engine does not respond. Also, we had an issue where the vehicle, while we were beginning to stop at a stop sign, went dead and was not responsive. The “Start/Stop” function, although engaged in the center console, is often not operational and will show in the dashboard that it is not operational, but then, randomly (not consistent with the reasons itemized in the Volvo manual for why the start/stop function may not work), will work on a few stops for that particular drive and then revert back to not being operational on the next trip, although it is engaged to be “on” in the center console. Again, this appears to be a sign or symptom of some sort of electrical malfunction. Now, most recently, my wife and daughter were driving the vehicle, and it lost power and shut off in the middle of the road, horrifying these two individuals and greatly upsetting me that a vehicle sold by Volvo would perform so poorly and create a significant hazard to driver and passengers of the vehicle (not to mention others on the roadway). Again, and clearly, there appears to be some sort of electrical malfunction. Clearly, what we first reported to Volvo on or about May 17, 2021 was an electrical problem that Volvo had an idea or knowledge (knew or should have known) that was or may be similar to the problem they had already issued a recall for on the XC 40 recharge.

Additional Notes:

The 2021 XC 40 vehicle will periodically not restart - may be something to do with the safety key or some other electrical malfunction. The dashboard shows the battery symbol when the car will not restart as if the vehicle is dead (no electrical connection). Also, when the start button is depressed the dashboard illuminates with the dead battery signal, but otherwise, it seems the button is not connected to the vehicle in that the engine does not respond. Also, we had an issue where the vehicle, while we were beginning to stop at a stop sign, went dead and was not responsive. The “Start/Stop” function, although engaged in the center console, is often not operational and will show in the dashboard that it is not operational, but then, randomly (not consistent with the reasons itemized in the Volvo manual for why the start/stop function may not work), will work on a few stops for that particular drive and then revert back to not being operational on the next trip, although it is engaged to be “on” in the center console. Again, this appears to be a sign or symptom of some sort of electrical malfunction. Now, most recently, my wife and daughter were driving the vehicle, and it lost power and shut off in the middle of the road, horrifying these two individuals and greatly upsetting me that a vehicle sold by Volvo would perform so poorly and create a significant hazard to driver and passengers of the vehicle (not to mention others on the roadway). Again, and clearly, there appears to be some sort of electrical malfunction. Clearly, what we first reported to Volvo on or about May 17, 2021 was an electrical problem that Volvo had an idea or knowledge (knew or should have known) that was or may be similar to the problem they had already issued a recall for on the XC 40 recharge.

Manufacturer: VOLVO
Mfg Campaign: 11419821
Notice Date: Jun 6, 2021
Recall Date: Jun 6, 2021
Volvo Car Usa, Llc
Campaign: 11419821 Other
Jun 6, 2021
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The 2021 XC 40 vehicle will periodically not restart - may be something to do with the safety key or some other electrical malfunction. The dashboard shows the battery symbol when the car will not restart as if the vehicle is dead (no electrical connection). Also, when the start button is depressed the dashboard illuminates with the dead battery signal, but otherwise, it seems the button is not connected to the vehicle in that the engine does not respond. Also, we had an issue where the vehicle, while we were beginning to stop at a stop sign, went dead and was not responsive. The “Start/Stop” function, although engaged in the center console, is often not operational and will show in the dashboard that it is not operational, but then, randomly (not consistent with the reasons itemized in the Volvo manual for why the start/stop function may not work), will work on a few stops for that particular drive and then revert back to not being operational on the next trip, although it is engaged to be “on” in the center console. Again, this appears to be a sign or symptom of some sort of electrical malfunction. Now, most recently, my wife and daughter were driving the vehicle, and it lost power and shut off in the middle of the road, horrifying these two individuals and greatly upsetting me that a vehicle sold by Volvo would perform so poorly and create a significant hazard to driver and passengers of the vehicle (not to mention others on the roadway). Again, and clearly, there appears to be some sort of electrical malfunction. Clearly, what we first reported to Volvo on or about May 17, 2021 was an electrical problem that Volvo had an idea or knowledge (knew or should have known) that was or may be similar to the problem they had already issued a recall for on the XC 40 recharge.

Corrective Action:

The 2021 XC 40 vehicle will periodically not restart - may be something to do with the safety key or some other electrical malfunction. The dashboard shows the battery symbol when the car will not restart as if the vehicle is dead (no electrical connection). Also, when the start button is depressed the dashboard illuminates with the dead battery signal, but otherwise, it seems the button is not connected to the vehicle in that the engine does not respond. Also, we had an issue where the vehicle, while we were beginning to stop at a stop sign, went dead and was not responsive. The “Start/Stop” function, although engaged in the center console, is often not operational and will show in the dashboard that it is not operational, but then, randomly (not consistent with the reasons itemized in the Volvo manual for why the start/stop function may not work), will work on a few stops for that particular drive and then revert back to not being operational on the next trip, although it is engaged to be “on” in the center console. Again, this appears to be a sign or symptom of some sort of electrical malfunction. Now, most recently, my wife and daughter were driving the vehicle, and it lost power and shut off in the middle of the road, horrifying these two individuals and greatly upsetting me that a vehicle sold by Volvo would perform so poorly and create a significant hazard to driver and passengers of the vehicle (not to mention others on the roadway). Again, and clearly, there appears to be some sort of electrical malfunction. Clearly, what we first reported to Volvo on or about May 17, 2021 was an electrical problem that Volvo had an idea or knowledge (knew or should have known) that was or may be similar to the problem they had already issued a recall for on the XC 40 recharge.

Additional Notes:

The 2021 XC 40 vehicle will periodically not restart - may be something to do with the safety key or some other electrical malfunction. The dashboard shows the battery symbol when the car will not restart as if the vehicle is dead (no electrical connection). Also, when the start button is depressed the dashboard illuminates with the dead battery signal, but otherwise, it seems the button is not connected to the vehicle in that the engine does not respond. Also, we had an issue where the vehicle, while we were beginning to stop at a stop sign, went dead and was not responsive. The “Start/Stop” function, although engaged in the center console, is often not operational and will show in the dashboard that it is not operational, but then, randomly (not consistent with the reasons itemized in the Volvo manual for why the start/stop function may not work), will work on a few stops for that particular drive and then revert back to not being operational on the next trip, although it is engaged to be “on” in the center console. Again, this appears to be a sign or symptom of some sort of electrical malfunction. Now, most recently, my wife and daughter were driving the vehicle, and it lost power and shut off in the middle of the road, horrifying these two individuals and greatly upsetting me that a vehicle sold by Volvo would perform so poorly and create a significant hazard to driver and passengers of the vehicle (not to mention others on the roadway). Again, and clearly, there appears to be some sort of electrical malfunction. Clearly, what we first reported to Volvo on or about May 17, 2021 was an electrical problem that Volvo had an idea or knowledge (knew or should have known) that was or may be similar to the problem they had already issued a recall for on the XC 40 recharge.

Manufacturer: VOLVO
Mfg Campaign: 11419821
Notice Date: Jun 6, 2021
Recall Date: Jun 6, 2021
Volvo Car Usa, Llc
Campaign: 11419522 Other
Jun 3, 2021
Defect Description:

BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING

Potential Consequences:

The contact owns a 2021 Volvo XC40. The contact stated that the vehicle was delivered to his residence by the local dealer. Upon inspection, he became aware that the automatic emergency braking system sensor was not operating as designed while reversing with an object nearby. The local dealer was made aware of the issue however, no assistance was offered. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 7.

Corrective Action:

The contact owns a 2021 Volvo XC40. The contact stated that the vehicle was delivered to his residence by the local dealer. Upon inspection, he became aware that the automatic emergency braking system sensor was not operating as designed while reversing with an object nearby. The local dealer was made aware of the issue however, no assistance was offered. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 7.

Additional Notes:

The contact owns a 2021 Volvo XC40. The contact stated that the vehicle was delivered to his residence by the local dealer. Upon inspection, he became aware that the automatic emergency braking system sensor was not operating as designed while reversing with an object nearby. The local dealer was made aware of the issue however, no assistance was offered. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 7.

Manufacturer: VOLVO
Mfg Campaign: 11419522
Notice Date: Jun 3, 2021
Recall Date: Jun 3, 2021
Volvo Car Usa, Llc
Campaign: 11416815 Other
May 16, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I WAS GIVEN THE CAR A A DEMO PENDING DELIVERY AND IT STOPPED UNEXPECTEDLY WHILE DRIVING NEARLY CAUSING AN ACCIDENT.

Corrective Action:

I WAS GIVEN THE CAR A A DEMO PENDING DELIVERY AND IT STOPPED UNEXPECTEDLY WHILE DRIVING NEARLY CAUSING AN ACCIDENT.

Additional Notes:

I WAS GIVEN THE CAR A A DEMO PENDING DELIVERY AND IT STOPPED UNEXPECTEDLY WHILE DRIVING NEARLY CAUSING AN ACCIDENT.

Manufacturer: VOLVO
Mfg Campaign: 11416815
Notice Date: May 16, 2021
Recall Date: May 16, 2021
Volvo Car Usa, Llc
Campaign: 11416362 Other
May 12, 2021
Defect Description:

WHEELS

Potential Consequences:

REAR PASSENGER PIRELLI TIRE 245/45 R20 103H BLOWOUT. ENTIRE TIRE GONE. DAMAGE TO RIM, BRAKE HOSE, WHEEL WELL, BUMPER, PAINT ON CAR, EXCESSIVE DAMAGE TO CAR. TRAVELING ON HIGHWAY, TOOK EXIT.

Corrective Action:

REAR PASSENGER PIRELLI TIRE 245/45 R20 103H BLOWOUT. ENTIRE TIRE GONE. DAMAGE TO RIM, BRAKE HOSE, WHEEL WELL, BUMPER, PAINT ON CAR, EXCESSIVE DAMAGE TO CAR. TRAVELING ON HIGHWAY, TOOK EXIT.

Additional Notes:

REAR PASSENGER PIRELLI TIRE 245/45 R20 103H BLOWOUT. ENTIRE TIRE GONE. DAMAGE TO RIM, BRAKE HOSE, WHEEL WELL, BUMPER, PAINT ON CAR, EXCESSIVE DAMAGE TO CAR. TRAVELING ON HIGHWAY, TOOK EXIT.

Manufacturer: VOLVO
Mfg Campaign: 11416362
Notice Date: May 12, 2021
Recall Date: May 12, 2021

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