Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2016 Audi S3 Sedan, 2015-2019 A3 Sedan and A3 Cabriolet, 2016-2018 A3 e-tron, and 2017-2019 RS3 vehicles. An improper electrical contact may cause the Passenger Occupant Detection System (PODS) to falsely detect a malfunction and deactivate the passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69Z4
Recall Date: Jun 19, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Audi A3 Cabriolet and A3 Sedan vehicles. The Engine Control Unit (ECU) software may misinterpret the flywheel rotation on engine start-up as a "knocking" condition, and the adjusted air/fuel mixture may result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24DF
Recall Date: Aug 16, 2017
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi A3 and S3 Sedan vehicles. In a lower-speed crash situation, the air bag control unit software may deploy the passenger frontal air bag improperly if the front seat passenger is sitting on the edge of the seat or is laying in the seat with the seat reclined. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69Q3
Recall Date: Mar 22, 2017
Consumer Complaints
31 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11582595
Recall Date: Apr 12, 2024
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Audi A3. The contact stated while driving at an undisclosed speed, the vehicle started to make abnormal sounds and inadvertently downshifted. In addition, the reduced power warning light, check engine warning light, and the ESP warning light illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2017 Audi A3. The contact stated while driving at an undisclosed speed, the vehicle started to make abnormal sounds and inadvertently downshifted. In addition, the reduced power warning light, check engine warning light, and the ESP warning light illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2017 Audi A3. The contact stated while driving at an undisclosed speed, the vehicle started to make abnormal sounds and inadvertently downshifted. In addition, the reduced power warning light, check engine warning light, and the ESP warning light illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Mfg Campaign: 11501640
Recall Date: Jan 13, 2023
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The contact stated that while driving at various speeds, the air bag warning light intermittently illuminated. The contact then stated that the passenger restraint disabled message appeared on the instrument panel making a continuous loud sound. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The contact stated that while driving at various speeds, the air bag warning light intermittently illuminated. The contact then stated that the passenger restraint disabled message appeared on the instrument panel making a continuous loud sound. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The contact stated that while driving at various speeds, the air bag warning light intermittently illuminated. The contact then stated that the passenger restraint disabled message appeared on the instrument panel making a continuous loud sound. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000. Parts distribution disconnect.
Mfg Campaign: 11489321
Recall Date: Oct 14, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the passenger’s side air bag off warning light was illuminated with a passenger seated in the passenger’s side seat. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the passenger’s side air bag off warning light was illuminated with a passenger seated in the passenger’s side seat. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the passenger’s side air bag off warning light was illuminated with a passenger seated in the passenger’s side seat. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Mfg Campaign: 11486118
Recall Date: Sep 23, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Audi A3. The contact stated upon starting the vehicle, the air bag warning light was illuminated and the message "Air Bag Malfunction. Please Seek Audi Dealer" was displayed. The contact stated that the failure had been reoccurring intermittently. The contact became aware that the VIN was included in NHTSA Campaign Number: 21V198000 (Air Bags). However, the parts to do the recall repair were not yet available. The local dealer was contacted and informed the contact that the failure was associated with the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Audi A3. The contact stated upon starting the vehicle, the air bag warning light was illuminated and the message "Air Bag Malfunction. Please Seek Audi Dealer" was displayed. The contact stated that the failure had been reoccurring intermittently. The contact became aware that the VIN was included in NHTSA Campaign Number: 21V198000 (Air Bags). However, the parts to do the recall repair were not yet available. The local dealer was contacted and informed the contact that the failure was associated with the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Audi A3. The contact stated upon starting the vehicle, the air bag warning light was illuminated and the message "Air Bag Malfunction. Please Seek Audi Dealer" was displayed. The contact stated that the failure had been reoccurring intermittently. The contact became aware that the VIN was included in NHTSA Campaign Number: 21V198000 (Air Bags). However, the parts to do the recall repair were not yet available. The local dealer was contacted and informed the contact that the failure was associated with the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000. Parts distribution disconnect.
Mfg Campaign: 11479441
Recall Date: Aug 15, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11475717
Recall Date: Jul 25, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE:STORAGE
Potential Consequences:
The contact owns a 2017 Audi A3. The contact stated while refueling the vehicle, fuel was spilling from the fuel filler neck. The contact drove back to her residence and placed the vehicle in park(P) and noticed the odor of gasoline entering the cabin. The contact stated that the check engine warning light was illuminated. The contact exited and checked the gas cap and noticed that fuel was pouring from under the passenger’s side rear tire. The contact had the vehicle towed to a certified mechanic who diagnosed that the fuel tank needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 42,800. The consumer stated that they reached out to Audi USA/Volkswagen for a reimbursement for the replacement of the fuel tank, the request was denied.
Corrective Action:
The contact owns a 2017 Audi A3. The contact stated while refueling the vehicle, fuel was spilling from the fuel filler neck. The contact drove back to her residence and placed the vehicle in park(P) and noticed the odor of gasoline entering the cabin. The contact stated that the check engine warning light was illuminated. The contact exited and checked the gas cap and noticed that fuel was pouring from under the passenger’s side rear tire. The contact had the vehicle towed to a certified mechanic who diagnosed that the fuel tank needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 42,800. The consumer stated that they reached out to Audi USA/Volkswagen for a reimbursement for the replacement of the fuel tank, the request was denied.
Additional Notes:
The contact owns a 2017 Audi A3. The contact stated while refueling the vehicle, fuel was spilling from the fuel filler neck. The contact drove back to her residence and placed the vehicle in park(P) and noticed the odor of gasoline entering the cabin. The contact stated that the check engine warning light was illuminated. The contact exited and checked the gas cap and noticed that fuel was pouring from under the passenger’s side rear tire. The contact had the vehicle towed to a certified mechanic who diagnosed that the fuel tank needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 42,800. The consumer stated that they reached out to Audi USA/Volkswagen for a reimbursement for the replacement of the fuel tank, the request was denied.
Mfg Campaign: 11472767
Recall Date: Jul 7, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11463228
Recall Date: May 3, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated upon starting the vehicle, the air bag warning light illuminated and the warning message "Air Bag Off" would illuminate though there was a passenger in the front passenger's seat. Additionally, the contact stated that the front passenger’s seat belt chime reminder would engage while driving with no passenger in the front passenger's seat. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. However, the contact received a notification from the manufacturer advising that no one should sit in the passenger’s seat while they were working on the distribution of the parts for recall repair. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated upon starting the vehicle, the air bag warning light illuminated and the warning message "Air Bag Off" would illuminate though there was a passenger in the front passenger's seat. Additionally, the contact stated that the front passenger’s seat belt chime reminder would engage while driving with no passenger in the front passenger's seat. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. However, the contact received a notification from the manufacturer advising that no one should sit in the passenger’s seat while they were working on the distribution of the parts for recall repair. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated upon starting the vehicle, the air bag warning light illuminated and the warning message "Air Bag Off" would illuminate though there was a passenger in the front passenger's seat. Additionally, the contact stated that the front passenger’s seat belt chime reminder would engage while driving with no passenger in the front passenger's seat. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. However, the contact received a notification from the manufacturer advising that no one should sit in the passenger’s seat while they were working on the distribution of the parts for recall repair. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,000. Parts distribution disconnect.
Mfg Campaign: 11463113
Recall Date: May 2, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light was illuminated. The dealer was made aware of the failure and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,500. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light was illuminated. The dealer was made aware of the failure and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,500. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light was illuminated. The dealer was made aware of the failure and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,500. Parts distribution disconnect.
Mfg Campaign: 11461525
Recall Date: Apr 20, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while operating the vehicle, the passenger’s side air bag warning light was displayed and an audible alert was heard while driving. The failure mileage was 55,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while operating the vehicle, the passenger’s side air bag warning light was displayed and an audible alert was heard while driving. The failure mileage was 55,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while operating the vehicle, the passenger’s side air bag warning light was displayed and an audible alert was heard while driving. The failure mileage was 55,000. Parts distribution disconnect.
Mfg Campaign: 11459513
Recall Date: Apr 4, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Audi A3. The contact stated that the air bag warning light was illuminated. There was an abnormal buzzing sound detected. The contact received notification of NHTSA campaign number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but, no further assistance was provided. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Audi A3. The contact stated that the air bag warning light was illuminated. There was an abnormal buzzing sound detected. The contact received notification of NHTSA campaign number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but, no further assistance was provided. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Audi A3. The contact stated that the air bag warning light was illuminated. There was an abnormal buzzing sound detected. The contact received notification of NHTSA campaign number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but, no further assistance was provided. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11443041
Recall Date: Dec 8, 2021
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Audi A3. The contact stated that while placing the gear shifter into PARK, the vehicle would reverse. The "Put Vehicle In Park Immediately" warning message was displayed, and the check engine warning light was illuminated. The vehicle was towed to the contact's residence. The contact was able to restart the vehicle and drive it to the dealer. The vehicle was not diagnosed or repaired. The dealer-scheduled for the vehicle to be towed to an authorized dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
Corrective Action:
The contact owns a 2017 Audi A3. The contact stated that while placing the gear shifter into PARK, the vehicle would reverse. The "Put Vehicle In Park Immediately" warning message was displayed, and the check engine warning light was illuminated. The vehicle was towed to the contact's residence. The contact was able to restart the vehicle and drive it to the dealer. The vehicle was not diagnosed or repaired. The dealer-scheduled for the vehicle to be towed to an authorized dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
Additional Notes:
The contact owns a 2017 Audi A3. The contact stated that while placing the gear shifter into PARK, the vehicle would reverse. The "Put Vehicle In Park Immediately" warning message was displayed, and the check engine warning light was illuminated. The vehicle was towed to the contact's residence. The contact was able to restart the vehicle and drive it to the dealer. The vehicle was not diagnosed or repaired. The dealer-scheduled for the vehicle to be towed to an authorized dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
Mfg Campaign: 11440657
Recall Date: Nov 16, 2021
Volkswagen Group Of America, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2017 Audi A3. The contact stated that the front driver’s side seat belt buckle locking mechanism malfunctioned, and the seat belt could not be securely latched. The vehicle was taken to the local dealer who diagnosed that the seat belt needed to be replaced. The failure was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 65,000.
Corrective Action:
The contact owns a 2017 Audi A3. The contact stated that the front driver’s side seat belt buckle locking mechanism malfunctioned, and the seat belt could not be securely latched. The vehicle was taken to the local dealer who diagnosed that the seat belt needed to be replaced. The failure was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 65,000.
Additional Notes:
The contact owns a 2017 Audi A3. The contact stated that the front driver’s side seat belt buckle locking mechanism malfunctioned, and the seat belt could not be securely latched. The vehicle was taken to the local dealer who diagnosed that the seat belt needed to be replaced. The failure was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 65,000.
Mfg Campaign: 11436047
Recall Date: Oct 8, 2021
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
2017 AUDI A3. CONSUMER WRITES IN REGARDS TO PASSENGER OCCUPANT DETECTION SYSTEM SAFETY RECALL. THE CONSUMER STATED THE DEALER ADVISED THERE WAS NO FIX FOR THE PODS SYSTEM AND IT WAS UNKNOWN WHEN IT WOULD BE AVAILABLE. THE CONSUMER WAS UNABLE TO USE THE PASSENGER SEAT.
Corrective Action:
2017 AUDI A3. CONSUMER WRITES IN REGARDS TO PASSENGER OCCUPANT DETECTION SYSTEM SAFETY RECALL. THE CONSUMER STATED THE DEALER ADVISED THERE WAS NO FIX FOR THE PODS SYSTEM AND IT WAS UNKNOWN WHEN IT WOULD BE AVAILABLE. THE CONSUMER WAS UNABLE TO USE THE PASSENGER SEAT.
Additional Notes:
2017 AUDI A3. CONSUMER WRITES IN REGARDS TO PASSENGER OCCUPANT DETECTION SYSTEM SAFETY RECALL. THE CONSUMER STATED THE DEALER ADVISED THERE WAS NO FIX FOR THE PODS SYSTEM AND IT WAS UNKNOWN WHEN IT WOULD BE AVAILABLE. THE CONSUMER WAS UNABLE TO USE THE PASSENGER SEAT.
Mfg Campaign: 11427134
Recall Date: Jul 30, 2021
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Potential Consequences:
2017 AUDI A3. CONSUMER WRITES IN REGARDS TO PASSENGER OCCUPANT DETECTION SYSTEM SAFETY RECALL. THE CONSUMER STATED THE DEALER ADVISED THERE WAS NO FIX FOR THE PODS SYSTEM AND IT WAS UNKNOWN WHEN IT WOULD BE AVAILABLE. THE CONSUMER WAS UNABLE TO USE THE PASSENGER SEAT.
Corrective Action:
2017 AUDI A3. CONSUMER WRITES IN REGARDS TO PASSENGER OCCUPANT DETECTION SYSTEM SAFETY RECALL. THE CONSUMER STATED THE DEALER ADVISED THERE WAS NO FIX FOR THE PODS SYSTEM AND IT WAS UNKNOWN WHEN IT WOULD BE AVAILABLE. THE CONSUMER WAS UNABLE TO USE THE PASSENGER SEAT.
Additional Notes:
2017 AUDI A3. CONSUMER WRITES IN REGARDS TO PASSENGER OCCUPANT DETECTION SYSTEM SAFETY RECALL. THE CONSUMER STATED THE DEALER ADVISED THERE WAS NO FIX FOR THE PODS SYSTEM AND IT WAS UNKNOWN WHEN IT WOULD BE AVAILABLE. THE CONSUMER WAS UNABLE TO USE THE PASSENGER SEAT.
Mfg Campaign: 11427134
Recall Date: Jul 30, 2021
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign number: 21V198000 (Air Bags). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the repair. The contact had not experienced a failure. Vin tool confirms parts not available. Due to the Issue with the recall, loss of use of the passenger seat, and a transmission issue, I decided to trade my 2017 Audi A3 in for a more reliable and safer car. P0DS & thermostat were replaced. That was in November of last year. I believe I am entitled to compensation for loss of use under the State's Lemon Law.
Corrective Action:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign number: 21V198000 (Air Bags). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the repair. The contact had not experienced a failure. Vin tool confirms parts not available. Due to the Issue with the recall, loss of use of the passenger seat, and a transmission issue, I decided to trade my 2017 Audi A3 in for a more reliable and safer car. P0DS & thermostat were replaced. That was in November of last year. I believe I am entitled to compensation for loss of use under the State's Lemon Law.
Additional Notes:
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign number: 21V198000 (Air Bags). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the repair. The contact had not experienced a failure. Vin tool confirms parts not available. Due to the Issue with the recall, loss of use of the passenger seat, and a transmission issue, I decided to trade my 2017 Audi A3 in for a more reliable and safer car. P0DS & thermostat were replaced. That was in November of last year. I believe I am entitled to compensation for loss of use under the State's Lemon Law.
Mfg Campaign: 11423126
Recall Date: Jul 1, 2021
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* TAKATA RECALL. THE CONTACT OWNS A 2017 AUDI A3. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V474000 (AIR BAGS) WAS RECEIVED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED IN REFERENCE TO THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* TAKATA RECALL. THE CONTACT OWNS A 2017 AUDI A3. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V474000 (AIR BAGS) WAS RECEIVED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED IN REFERENCE TO THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* TAKATA RECALL. THE CONTACT OWNS A 2017 AUDI A3. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V474000 (AIR BAGS) WAS RECEIVED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED IN REFERENCE TO THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11255847
Recall Date: Sep 16, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I WILL BE DRIVING AND STOP AT A STOP SIGN AND WHEN I GO LET MY FOOT OFF THE BREAK TO START DRIVING AGAIN MY CAR THEN SPAZZES AND SAYS PLEASE SHIFT CAR INTO PARK AND I AM UNABLE TO DIVE MY CAR AND I HAVE TO RESTART IT A FEW TIMES TO BE ABLE TO DRIVE AGAIN. IT IS VER SCARY BECAUSE EVERY TIME IT HAPPENS I AM IN THE MIDDLE OF TRAFFIC AND I CAN'T MOVE. IT'S ALWAYS HAPPENED WHEN I AM AT A LIGHT OR A STOP SIGN. IT HAS HAPPENED A TOTAL OF 10 TIMES SINCE I HAVE HAD MY CAR AND WHEN I BROUGHT IT TO AUDI THEY TOLD ME THERE'S NOTHING WRONG WITH MY CAR
Corrective Action:
I WILL BE DRIVING AND STOP AT A STOP SIGN AND WHEN I GO LET MY FOOT OFF THE BREAK TO START DRIVING AGAIN MY CAR THEN SPAZZES AND SAYS PLEASE SHIFT CAR INTO PARK AND I AM UNABLE TO DIVE MY CAR AND I HAVE TO RESTART IT A FEW TIMES TO BE ABLE TO DRIVE AGAIN. IT IS VER SCARY BECAUSE EVERY TIME IT HAPPENS I AM IN THE MIDDLE OF TRAFFIC AND I CAN'T MOVE. IT'S ALWAYS HAPPENED WHEN I AM AT A LIGHT OR A STOP SIGN. IT HAS HAPPENED A TOTAL OF 10 TIMES SINCE I HAVE HAD MY CAR AND WHEN I BROUGHT IT TO AUDI THEY TOLD ME THERE'S NOTHING WRONG WITH MY CAR
Additional Notes:
I WILL BE DRIVING AND STOP AT A STOP SIGN AND WHEN I GO LET MY FOOT OFF THE BREAK TO START DRIVING AGAIN MY CAR THEN SPAZZES AND SAYS PLEASE SHIFT CAR INTO PARK AND I AM UNABLE TO DIVE MY CAR AND I HAVE TO RESTART IT A FEW TIMES TO BE ABLE TO DRIVE AGAIN. IT IS VER SCARY BECAUSE EVERY TIME IT HAPPENS I AM IN THE MIDDLE OF TRAFFIC AND I CAN'T MOVE. IT'S ALWAYS HAPPENED WHEN I AM AT A LIGHT OR A STOP SIGN. IT HAS HAPPENED A TOTAL OF 10 TIMES SINCE I HAVE HAD MY CAR AND WHEN I BROUGHT IT TO AUDI THEY TOLD ME THERE'S NOTHING WRONG WITH MY CAR
Mfg Campaign: 11202561
Recall Date: Apr 19, 2019
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE CAR PURCHASED IN DEC 2016. WHEN DRIVING THE VEHICLE WHEN IT WAS RAINING OUTSIDE; DRIVERS VISIBITY REDUCED GREATLY, MAKING THE CAR UNSAFE TO DRIVE. AUDI REPLACED THE WIPERS BUT DENIED THERE WAS ANY PROBLEM! THOUGH, AVOIDING DRIVING IN THE RAIN, I COMPLIANED TO AUDI SEVERAL TIMES. IT WAS IN AUGUST OF 2017, WHEN AUDI FINALLY ADMITTED TO ME, THEY HAVE A PROBLEM WITH THE WINDSHIELD. THEIR SOLUTION WAS TO PUT SOME "FILM" ON THE WINDSHEILD" IN MY VIEW, THERE SHOULD BE A MAJOR RECALL ON ALL 2017 AUDI A3 FOR WINDSHEILD REPLACEMENT. DOES ANYONE KNOW, HOW MANY ACCIDENTS WERE CAUSED IN THIS VEHICLE DUE TO POOR VISIBILTY? PLEASE INVESTIGATE THIS MATTER. I TRULY BELEIVE THIS IS A SERIOUS PROBLEM. ALSO, IF A "FILM" IS APPLIED WILL THAT COMPROMISE THE INTEGRITY OF THE WINDSHEILD IN THE FUTURE? WHTA IF THE FILM WEARS OFF, ETC. MY WINDSHIELD CRACKED, THE DEALER SAYS ROAD DEBRIS CAUSED IT.
Corrective Action:
THE CAR PURCHASED IN DEC 2016. WHEN DRIVING THE VEHICLE WHEN IT WAS RAINING OUTSIDE; DRIVERS VISIBITY REDUCED GREATLY, MAKING THE CAR UNSAFE TO DRIVE. AUDI REPLACED THE WIPERS BUT DENIED THERE WAS ANY PROBLEM! THOUGH, AVOIDING DRIVING IN THE RAIN, I COMPLIANED TO AUDI SEVERAL TIMES. IT WAS IN AUGUST OF 2017, WHEN AUDI FINALLY ADMITTED TO ME, THEY HAVE A PROBLEM WITH THE WINDSHIELD. THEIR SOLUTION WAS TO PUT SOME "FILM" ON THE WINDSHEILD" IN MY VIEW, THERE SHOULD BE A MAJOR RECALL ON ALL 2017 AUDI A3 FOR WINDSHEILD REPLACEMENT. DOES ANYONE KNOW, HOW MANY ACCIDENTS WERE CAUSED IN THIS VEHICLE DUE TO POOR VISIBILTY? PLEASE INVESTIGATE THIS MATTER. I TRULY BELEIVE THIS IS A SERIOUS PROBLEM. ALSO, IF A "FILM" IS APPLIED WILL THAT COMPROMISE THE INTEGRITY OF THE WINDSHEILD IN THE FUTURE? WHTA IF THE FILM WEARS OFF, ETC. MY WINDSHIELD CRACKED, THE DEALER SAYS ROAD DEBRIS CAUSED IT.
Additional Notes:
THE CAR PURCHASED IN DEC 2016. WHEN DRIVING THE VEHICLE WHEN IT WAS RAINING OUTSIDE; DRIVERS VISIBITY REDUCED GREATLY, MAKING THE CAR UNSAFE TO DRIVE. AUDI REPLACED THE WIPERS BUT DENIED THERE WAS ANY PROBLEM! THOUGH, AVOIDING DRIVING IN THE RAIN, I COMPLIANED TO AUDI SEVERAL TIMES. IT WAS IN AUGUST OF 2017, WHEN AUDI FINALLY ADMITTED TO ME, THEY HAVE A PROBLEM WITH THE WINDSHIELD. THEIR SOLUTION WAS TO PUT SOME "FILM" ON THE WINDSHEILD" IN MY VIEW, THERE SHOULD BE A MAJOR RECALL ON ALL 2017 AUDI A3 FOR WINDSHEILD REPLACEMENT. DOES ANYONE KNOW, HOW MANY ACCIDENTS WERE CAUSED IN THIS VEHICLE DUE TO POOR VISIBILTY? PLEASE INVESTIGATE THIS MATTER. I TRULY BELEIVE THIS IS A SERIOUS PROBLEM. ALSO, IF A "FILM" IS APPLIED WILL THAT COMPROMISE THE INTEGRITY OF THE WINDSHEILD IN THE FUTURE? WHTA IF THE FILM WEARS OFF, ETC. MY WINDSHIELD CRACKED, THE DEALER SAYS ROAD DEBRIS CAUSED IT.
Mfg Campaign: 11056111
Recall Date: Dec 22, 2017
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